Shaw outages and service status in Ear Falls, Ontario

Problems in the last 24 hours in Ear Falls, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ear Falls, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Ear Falls, Ontario

Latest outage, problems and issue reports in Ear Falls and nearby locations:

• 
  God The Leafs Are Killing Me (@VinceKewaquado) reported 5 minutes ago from Ear Falls, Ontario

  @Shawhelp I have rescheduled four times after each and every time you haven’t shown or been here to do an install. 47 DAYS! If you can’t provide a service, why are you offering it?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  b ☾ (@brandobrennan) reported 3 minutes ago

  @Shawhelp No, the live chat people sent me to the phone number. I am trying to cancel my service as I have MOVED and no longer need my own internet. I don’t know if one single person is working the line, but this is ridiculous. Even in-store wouldn’t help me.

• 
  stacey brotzel (@staceybrotzel) reported 3 minutes ago

  @Shawhelp I am a very unhappy customer. Spent one hour on the chat line waiting for customer service agent. Then he said he couldn’t help me and a phone. When I called and got through to someone, the lady was lovely. Transferred me to customer service and it was closed.

• 
  Bella Bee (@SmileyYYC) reported 8 minutes ago

  @shawhelp 50 minutes on support, getting transferred to 3 agents. And still no answers. Damn how I wish y’all didn’t merge with #Rogers

• 
  Rick Alsop (@RickAlsop) reported 12 minutes ago

  @Shawhelp how long will the Internet be down? My busiest day of the month

• 
  b ☾ (@brandobrennan) reported 13 minutes ago

  @Shawhelp Sadly this is 2 days in a row of trying, and today is the last day of the billing cycle, so if I miss it I believe I’ll be double billed essentially. Sad that I have already wasted 5 hours on hold between the last 2 days. Quite disappointed as a loyal customer.

• 
  Dave (@Danrek77) reported 13 minutes ago

  @Shawhelp Like, I really had no reason to upgrade from 1 gigabit to 2 and this “delivery experience” and the subsequent support “experience” has me kind of convinced to just keep what I had and unwind the upgrade.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 13 minutes ago

  @Shawhelp I’ve been trying for a while for a solution, but it looks like we will end up changing providers next month, as we have not found a solution and I’m not the only one who has this issue with the X series modems.

• 
  Roselle E (@RoselleE14) reported 17 minutes ago

  @Shawhelp @Shawhelp yes agreed and it would be helpful if you had a public resource not one only within your account. Even when I look in our account it simply only says network outage since 7:35am and that it is being looked into. @bchydro does this very well and is transparent

• 
  Trina M. Lee (@TrinaMLee) reported 17 minutes ago

  @Shawhelp is there any reason why the Wi-Fi is cutting out repeatedly in stony plain? It’s been happening all weekend but got really bad this morning.

• 
  bc_2027 (@bc_2025_vision) reported 20 minutes ago

  @Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟