Shaw

Shaw Outage Report in Edgewood, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Edgewood, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Edgewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Edgewood, British Columbia 01/13/2026 07:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • dmitriivanenko Dmitri Ivanenko (@dmitriivanenko) reported

    @ShawInfo who could contact me about a client retention help I'd like to ask for. I am a client, moving to an area in Delta, BC where Shaw internet is not yet available, asking for options to stay on as a Shaw mobile client with 5 lines without losing the current mobile pricing.

  • CaseyBratPack 🦋Just Existing in a Crazy World🦋 (@CaseyBratPack) reported

    @Daggerville @Shawhelp Hopefully it will be working soon.. No issues, yet, in my part of town.

  • meier_j Jeff Meier (AZ + Pfizer1 + Pfizer2 + Omicron) (@meier_j) reported

    @Shawhelp If only it were that easy. Venting about this situation on Twitter is plan C or D. It's a desperation move to become a squeaky enough wheel to get this looked after. At least 3 other businesses are affected by these issues in the same area.

  • jeremiahpeters_ Jeremiah Peters Sr 🇨🇦 (@jeremiahpeters_) reported

    @ShawInfo I am a new Shaw Mobile Customer and I tried to get some help with my phone functions at Richmond Center Mall and I got zero help and now I am a discouraged Shaw customer

  • supertylerc Tyler Christiansen (@supertylerc) reported

    Hi, @Shawhelp! Can you confirm that phone service needs a separate phone modem and can’t use the existing RJ11 ports on the back of the Internet modem/gateway? Thanks!

  • andrealori Andie and 😇 Gunner 🌈 (@andrealori) reported

    @Shawhelp Tried that. Wasn't to successful 🙄. From comments on the app store it sounds like a lot of people are having this issue

  • andrealori Andie and 😇 Gunner 🌈 (@andrealori) reported

    @Shawhelp Oh no I waa able to connect but the help wasn't successful

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @Shawhelp @Meldes13 BTW, you can tell how far behind your box is by going to the weather network or CNN and seeing how far behind their clock is compared to your phone’s clock. My hardwired box is about 5 seconds. Wireless is probably 30, like you said.

  • seesthedanger SteveO #SlavaUkraini (@seesthedanger) reported

    @Shawhelp I have it figured out and it originated from my end. I had a USB extension cable from my adapter to the computer USB input to be closer to the Router and it had become unstable so I got got rid of it. Thank you for your concern, carry on please.

  • meadorsmusings Kris Meador (@meadorsmusings) reported

    @Shawhelp Is there a service outage in SE Edmonton - Tamarack area near 17st? Our internet is out and can’t figure out why. Thanks. #yeg