Shaw outages and service status in Enderby, British Columbia

Problems in the last 24 hours in Enderby, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Enderby, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Enderby, British Columbia

Latest outage, problems and issue reports in Enderby and nearby locations:

• 
  Reg Bardsley (@Professor_Reg) reported 39 seconds ago from Salmon Arm, British Columbia

  ...problem is the word for last hour was "duty", now I may be too drunk to keep playing today. When congress reconvenes i hope the trigger word is more obscure..... @Shawhelp claims crewmembers are working on the issue.... its been over 2 weeks with nothing getting fixed.

• 
  Melissa Maxwell (@m_maxwell34) reported 2 minutes ago from Salmon Arm, British Columbia

  @Shawhelp my internet and cable are down in Salmon Arm, is there an outage in the area?

• 
  Reg Bardsley (@Professor_Reg) reported 10 minutes ago from Salmon Arm, British Columbia

  So it seems @ShawInfo is still unable to figure out what's broken on the network in the Shuswap. Our cable boxes are stuck on MSNBC & the 2nd impeachment. Since I can't change channels, going on 3 days now, I invented a drinking game, each hour's secret word you drink a shot!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason Silver (@Da_Big_Dogg) reported 5 minutes ago

  @Shawhelp question, when watching the 4k stream of an Oil game it goes all pixelated and looks terrible, this happens many many MANY times in just a few min.. how do we solve this??

• 
  bc_2027 (@bc_2025_vision) reported 6 minutes ago

  @Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟

• 
  TC-VAN (@RageGeist) reported 7 minutes ago

  @Shawhelp I'm now on day 3 without internet. I contacted support and they gave me case number CCS000011835796. Please have a manager contact me with a resolution timeline. This is atrocious service and I'll be cancelling as soon as I'm able

• 
  Guy_Barnabe (@GuyBarnabe) reported 8 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  b ☾ (@brandobrennan) reported 10 minutes ago

  @Shawhelp No, the live chat people sent me to the phone number. I am trying to cancel my service as I have MOVED and no longer need my own internet. I don’t know if one single person is working the line, but this is ridiculous. Even in-store wouldn’t help me.

• 
  stacey brotzel (@staceybrotzel) reported 12 minutes ago

  @Shawhelp I am a very unhappy customer. Spent one hour on the chat line waiting for customer service agent. Then he said he couldn’t help me and a phone. When I called and got through to someone, the lady was lovely. Transferred me to customer service and it was closed.

• 
  nobody.hky (@nobodyhky) reported 12 minutes ago

  Another outage @Shawhelp. Third today and second full, long outage in just over a week. Open ticket but no communication to customers on their website for any of it.

• 
  southpaw (@southpaws05) reported 13 minutes ago

  @Shawhelp is there an outage in Strathmore, AB for Rogers / Shaw internet service? What is the estimated time for a fix? Your outage map says no problems.

• 
  Ugabug (@MaryPChipman) reported 15 minutes ago

  @Shawhelp I have to return the old modem & the new TV box that didn't work. The 1st technician sent me a FedEx label but there's no FedEx in my neighbourhood. The 2nd technician said he was going to send me a label for Canada Post/UPS, both of which are far more accessible but he never did

• 
  OC_2030 (@oc_2030_vision) reported 16 minutes ago

  @Shawhelp Still down. Trying a refresh of TVs. Prefer not to reboot xb7 as it takes down all of my security cams for 20 minutes