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Shaw

Shaw Outage Report in Essex, Ontario

Why is my Shaw service not working?

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If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Essex, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Essex, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • trendless
    Jeremy (@trendless) reported

    Good ol' @shawinfo. @Shawhelp is a complete misnomer. I don't know where I'll be next month, never mind two years from now. Shaw viciously pursues payment for all remaining months in a contract even if they can no longer provide service. Therefore... 1/

  • lawhead_pamela
    Pamela lawhead (@lawhead_pamela) reported

    @Shawhelp Thompson Manitoba has been experiencing network problems for over a week now. With kids going back to online learning, this is not acceptable. So much for taking care of your customers.

  • astro_jolui
    Jordan Lui🚀 (@astro_jolui) reported

    Hey @aebcinternet your service is down again. Is this something you or @Shawhelp can check?

  • verzoletto
    Giorgio Verzoletto (@verzoletto) reported

    @Shawhelp Hey Shaw, I got 4 mobile lines and on my first invoice you charged me $5/line not mentioned at time of signup and not mentioned on the contract you send me, not faire, no transparent, please help with this issue!

  • ParaPromotion
    Elly (@ParaPromotion) reported

    @Shawhelp it appears that the porn spams and other spams are invading Shaw webmail again. I already have all of my filters set in Webmail, yet I'm having to report upwards of 20 of these stupid spam messages per day.

  • emilagopianfilm
    Emil Agopian (@emilagopianfilm) reported

    @Shawhelp Looks like it dipped out for about 10 mins then was back. This issue is unsettling since I run livestreams from my home

  • trendless
    Jeremy (@trendless) reported

    Took me 37:02 on the phone to cancel my service -- the vast majority of it on hold. Two different employees asked my reasons for cancelling etc, but couldn't help. Oh, and the on-hold music cuts in and out with static. Just a real class organization, @ShawInfo. #slowclap

  • singh_sp
    colored pencil (@singh_sp) reported

    @Shawhelp It's been more than 1 month. I have been struggling with the Shaw internet. Not sure if you know ppl do work from home these days and it affects my job. How can I escalate this issue & if u r unable to fix pls let me know & void the contract. Isn't it that simple??

  • thek8lyn
    Kaitlyn (@thek8lyn) reported

    Uh is Shaw down in Montgomery, Calgary? @Shawhelp Our internet/TV is down again and we just had a technician in :(

  • JenniferGurke
    Jennifer Gurke 🇨🇦 (@JenniferGurke) reported

    Dear @ShawInfo, your spam filter is not working well at all. I’ve had to block more spammers than ever in the last couple of months. Please fix this. Thank you.