Shaw

Shaw Outage Report in Essex, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Essex, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Essex, Ontario 12/17/2025 15:00

December 17: Problems at Shaw

Shaw is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • aaron_chicoine aaron chicoine (@aaron_chicoine) reported

    @Shawhelp 9pm in Prince George and the internet cut out here.:(

  • studingo Studingo (@studingo) reported

    Oh it got windy and rained hard that means no more internet in fort St. John @Shawhelp the infrastructure is so bad. Slightest storm and bye bye internet

  • AshleyBZhou Ashley Zhou (@AshleyBZhou) reported

    @TELUS you suck! I did ONE move order and ended up calling 5 times with billing issue within 1 month. All you L&R assured me my billing will be correct and it’s not! If I need to call you 6th time, I’m cancelling all my services. @ShawInfo let’s talk.

  • Drummerfy Drummer (@Drummerfy) reported

    @Shawhelp Its okay tho, once 7am hits things will magically get better right? Thats when people get to the offices to get rid of the "signal noise" right? :D

  • Drummerfy Drummer (@Drummerfy) reported

    Okay, wtf is "signal noise" and why does it always affect my internet around the same time every night when my internet shits the bed? Seems a little too often @Shawhelp has this "signal noise" issue... things were fine for 2 years up until March of this year when this all began

  • KTKCAD KTKCAD (@KTKCAD) reported from Saanich, British Columbia

    @FP_Champagne as a @ShawInfo internet customer we also receive a fair mobile plan 25G for $25.Please be sure the monopoly gouging gang grandfather these contracts.Canada pays the highest mobile rates in the world yet subsidize the carriers with tax breaks with our $ 😡 not keen

  • Amalthea_78 Crystal Brown (@Amalthea_78) reported

    @Shawhelp 2nd outage in 2 days 😭. Yesterday was 7 hours, today is 3 and counting. No info on website, makes my work from home job hard to do... Help! Thompson Manitoba

  • bigfightenergy bigfightenergy (@bigfightenergy) reported

    @Shawhelp hi guys is there an outage in guildford area right now? No internet or tv

  • caribouwho Andrew Poole (@caribouwho) reported

    @Shawhelp Telus subscribers don’t need to order Sunday Ticket to get NFL Network in HD.

  • msammar882 Nilufer Denizer (@msammar882) reported

    @YYCCowboy @Shawhelp Sometime I wonder what is the use of support system when they don’t give validated solutions to problem on their network. After no response from the team for 4 months I was referred to @zems_ins and they immediately help me restore order to my account