Shaw

Shaw Outage Report in Essex, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Essex, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Essex, Ontario 12/06/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Noosiekins Vanessa (@Noosiekins) reported

    @Shawhelp can you let your team know that the blue curve tv menu is still wonky and full of blank boxes? Please don't ask me to contact tech support. I've spent 3-4 nights speaking to them in the last 2 weeks with unsolved issues. Thanks.

  • jthor099 Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia

    @Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?

  • raime84522730 raime (@raime84522730) reported

    @redcrosscanada @ShawInfo Thanks for what? The temporary suspension of service? Keep donating to Shaw so they can keep screwing their customers

  • Noosiekins Vanessa (@Noosiekins) reported

    @kel_varn @Shawhelp Oh good to know. Nothing is fixed tho and they just keep pointing me over to chat with tech support... One can only talk to tech support so many times in a week.

  • MomKP22 KP ♓ (@MomKP22) reported

    @Shawhelp our gateway remote doesn't seem to be working right. We changed batteries too. It's lagging. Guide very slow to come up, pvr guide too. Changing channels takes along time to come up and scroll through stations. Help please! Highly annoying.

  • Mc3ain Mike Grimes (@Mc3ain) reported

    @Shawhelp finally clued in to the problem with my smart plugs not working.. After whatever update was done to my xb7 modem not allowing me to change WiFi settings they stopped working. Ended up shutting off the 2.4 ghz WiFi radio and running my own AP for 2.4ghz. All works now

  • drksyder74 Tony Brown (@drksyder74) reported

    @Shawhelp I've tried a few of those...it's kinda better...just wondering if there were any issues that you know of on your end? Guilford area of Surrey...if not, I'll keep trying on my end...

  • m_f_kennedy Ken-nedy (@m_f_kennedy) reported

    I pay for "up to" 150Mbps from @Shawhelp and am struggling to break 1Mbps, yet again. Does anyone else get these PAINFULLY slow periods?

  • markjones65 Mark Jones (@markjones65) reported from Innisfail, Alberta

    @Shawhelp internet and cable just went out…is there a problem in my area?

  • Shedmaster13 Shedmaster13 (@Shedmaster13) reported

    @kel_varn @Noosiekins @Shawhelp Same issue here last 3 to 4 days.