Shaw

Shaw Outage Report in Essex, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Essex, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Essex, Ontario 12/13/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Leah_Holiove Leah Holiove (@Leah_Holiove) reported

    @tdsin1974 @Shawhelp It’s a blue sky issue. When the blue sky button is pressed to talk to it then ut freezes. The only way then to use the remote is to unplug the box. 🙁

  • dave_denike dave denike ✭ (@dave_denike) reported

    @Leah_Holiove @Shawhelp So frustrating trying to get decent customer service these days!!

  • tdsin1974 TDSIN (@tdsin1974) reported

    @Leah_Holiove @Shawhelp That said, what is your issue and what have you done to try to resolve? I'm fairly techie..

  • kjlto1 Kate (@kjlto1) reported

    @Leah_Holiove @Shawhelp Not too many problems with Telus…fibre optic is 👍🏼. Have had them for years.

  • tdsin1974 TDSIN (@tdsin1974) reported

    @Leah_Holiove @Shawhelp Does it do that on every single TV or just one? Also when you say you need to 'unplug the box' is that just the little box or have you tried to cold reboot the main router? I find mine gets laggy at times and voice command/pvr sucks I have to hard reboot the main box.

  • RyanLeNeal Ryan Le Neal (@RyanLeNeal) reported

    @Leah_Holiove @Shawhelp @Shawhelp is the reason I cut the cable over 2 years ago. I'll never go back.

  • robertmcalaster Robert McAlaster (@robertmcalaster) reported

    @Leah_Holiove @Shawhelp In the past I've worked for all the major telecoms, except Shaw, in either sales or management. I can say for certain that customer service across the board is in a dismal state. Companies seem to care more about making MORE profit than about delivering excellent customer care.

  • geosoccer60 George Panozzo (@geosoccer60) reported

    @Leah_Holiove @Shawhelp We have Telus and the customer service is a struggle. Waiting two hours to get through or get a call back. I know Telus has a great customer retention dept . Try calling Telus

  • AlannaWo Alanna Wong (@AlannaWo) reported

    @Leah_Holiove @Shawhelp Just as bad. I have called every month since the beginning of my contract as the billing is always incorrect. It’s been 7 months. Ugggh

  • Leah_Holiove Leah Holiove (@Leah_Holiove) reported

    Omg dealing with @Shawhelp is awful. No customer service. Problem still not solved after many attempts. So how is Telus?