Shaw

Shaw Outage Report in Essex, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Essex, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Essex, Ontario 11/25/2025 20:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • SaveWildBees Sheila Colla, Ph.D (@SaveWildBees) reported

    Ping @shawhelp please help rectify this!

  • NorthVanMike NorthVanMike 🇨🇦 (@NorthVanMike) reported

    @Shawhelp I'm wondering why you force us to ask for a bill adjustment when your service is down.

  • KAS35403208 KAS (@KAS35403208) reported

    @Shawhelp Been talking to your reps for the last 3 months. No one has any idea. Keep telling to reset box. No one wants to look at a solution. Will deal with a manager to cancel account. Been with Shaw for 25 years. Paying fees for a service I’m not getting.

  • yqgtoyeg eastwest (@yqgtoyeg) reported

    @Shawhelp Already waited on hold to be told there isn't an outage in my area but oddly enough the person on the phone was able to tell me that other houses in the neighborhood were reporting outages. I just want what I pay for. That's all!

  • vinydeon Viny (@vinydeon) reported

    @SaveWildBees @ShawInfo I’m pretty appalled by this. What an awful policy

  • menard_ray Ray (@menard_ray) reported

    @PaulEAndrews @TELUSsupport @Shawhelp I hate them both. Shaw customer service sucks… but at least their equipment works consistently. Telus equipment has been garbage so far.

  • eat1962 Beth Triggs (@eat1962) reported

    @Shawhelp I need help please. For the last two days our WIFI signal is dropping (on all devices) about every five minutes, consistently throughout the day. What can be done to correct this? It’s very frustrating!

  • menard_ray Ray (@menard_ray) reported

    Didn’t think it was possible, but I’m pretty sure I hate @TELUSsupport even more than I hated @Shawhelp. Apparently, my expectation of both consistently fast internet speeds & good customer service is completely unrealistic. I mistakenly thought that’s what I was paying for.

  • wendee2774 Wendy Cee (@wendee2774) reported

    @Shawhelp I'm constantly getting signal loss on my tv. I've unplugged cables, tried to reconnect under settings-got failed to connect to dns. what is the fix?

  • NetworkCanada Disruption Network Canada (@NetworkCanada) reported

    @vinydeon @SaveWildBees @ShawInfo Appalling policy by an awful company. Drop them well before you die...