Shaw

Shaw Outage Report in Essex, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Essex, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Essex, Ontario 11/06/2025 04:50

November 06: Problems at Shaw

Shaw is having issues since 02:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ConnorsCompShow Connor (@ConnorsCompShow) reported

    @shelbyae @Shawhelp Alright, so that at least eliminates it being specific to any one headend. In case the issue happens to be on their side (which might be), might as well loop in @KHQLocalNews and hopefully someone will be watching their mentions. Still happening this morning too FWIW.

  • MaryKatharine MaryKatharine 🇨🇦 🙏 😷 (@MaryKatharine) reported

    @Shawhelp I used your chat support. I had to answer in the negative to the survey questions at the end, but there was no way to express that I WAS very satisfied with the person who helped me. He did all he could. Just bc Shaw didn't have the service I wanted is not his fault.

  • jordanranson Jordan Ranson (@jordanranson) reported

    @Shawhelp there is an outage in my area since yesterday. No mention anywhere. Would a Shaw business account be immune to outages? How can I get find out about outages without having to call in? How can I avoid losing internet again because this is happening frequently in my area.

  • GeeseAreAwesome Jacob Bessette (@GeeseAreAwesome) reported

    @Shawhelp internet outage in Edmonton, Alberta. Don't think I'm the only one.

  • bernard_cheng Bernard Cheng (@bernard_cheng) reported

    @Shawhelp It's not slow. It's down. I haven't changed anything other than cancel my tv and phone services with Shaw literally yesterday. I don't see outages in my area.

  • jaypdonovan Jay Donovan 📻 (@jaypdonovan) reported

    Sounds like @ShawInfo @Shawhelp is having TONS of problems in AB c’mon!! #yyc

  • VManjeshwar Vinay Manjeshwar (@VManjeshwar) reported

    @Shawhelp Internet is not worky, could you please help.

  • bernard_cheng Bernard Cheng (@bernard_cheng) reported

    @Shawhelp internet intermittent and team is unable to provide service updates. Your website says nothing. Tech says they'll take until Sunday to get here. How am I supposed to work from home?

  • roystonbruce Bruce Shearer (@roystonbruce) reported

    @Shawhelp Tv is very slow to respond to remot commands this morning. I have 4 tv’s with wireless boxes and it’s the same on all

  • NLinAB Nadine Nose (@NLinAB) reported

    @Shawhelp trying to cancel your home service. On the phone 1hr and 15 mins now, the last 35 mins is dead air after “sure just hold while I cancel for you” This is why we are cancelling - Your #cxserv is atrocious