Shaw

Shaw Outage Report in Essex, Ontario

Problems detected

Users are reporting problems related to: internet, tv and total blackout.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Essex, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Essex, Ontario 05/09/2025 16:50

May 09: Problems at Shaw

Shaw is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (55%)

    Internet (55%)

  2. TV (17%)

    TV (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Essex, Ontario

The most recent Shaw outage reports came from the following cities: Windsor and Kingsville.

Loading map, please wait...
City Problem Type Report Time
CanadaWindsor E-mail
CanadaKingsville Internet
CanadaWindsor TV
CanadaWindsor Internet
CanadaWindsor Internet
CanadaWindsor Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • rslade Robert Slade (@rslade) reported

    As usual, @ShawInfo is having problems with various parts of it's Internet system, and @Shawhelp is unable to resolve any problems. At the moment, @ShawInfo's Webmail is mostly unreachable, and, when you can reach it, the login server is unreachable ...

  • michaeltryan74 Michael Ryan (@michaeltryan74) reported

    @Shawhelp Is there an issue with the BlueCurve guide. Says it isn’t responding and I cannot change the channel.

  • closetofree michelle (@closetofree) reported

    @Shawhelp My cable sound is way off of the commercials and shows. It's really annoying to watch the sound match with the talking. Ive restarted the boxes and still the same. Please help, thx!

  • devav2 Devaraj (@devav2) reported

    @Shawhelp Nice way of covering up their inconsistent messages across platforms. I think it time to consider alternate service provider #telus

  • SoundConstraint SoundConstraints (@SoundConstraint) reported

    @pepermeh @ShawDirect @ShawInfo the site says "Due to the complexity of the incident, it is expected to be resolved by tomorrow morning. We thank you for your continued patience. "

  • pepermeh Pepermeh (@pepermeh) reported

    There is a catastrophic shutdown of network in west of Calgary from morning. Businesses and individuals have serious problems. Customer service lines repeat a message saying it will be fixed. Nothing happened yet @ShawDirect @ShawInfo

  • socialmediareb1 Trudope (@socialmediareb1) reported

    @Shawhelp No #shaw internet in parts of SW Calgary and west of Calgary since 9am and won’t be fixed until tomorrow. Isn’t that just great!! How can it take 24 hours to fix this service is mind blowing!! #yyc

  • SJSorcerer Social Distancing Sorcerer (@SJSorcerer) reported

    I'm trying to help my brother, is @RogersHelps the only #internet provider in Ontario that offers subsidized internet for people on #ODSP? They aren't in #ThunderBay and @ShawInfo and @Tbaytel don't seem to. $100+/ month internet as a minimum is kind of brutal for low income.

  • drevrpg Hodgepodgepoc'oween (@drevrpg) reported

    @Shawhelp are we having an outage in southeast Edmonton?

  • armchairchief Mr. Jack (@armchairchief) reported

    @ShawInfo your company is horrible. I'm trying to solve a problem and your customer service agents are trolling me. I asked for a supervisor and the dude couldn't stop saying, "so I'm understanding you want a manager?" I couldn't hear him say it anymore. I gave the account #.