Shaw Outage in Burnaby, British Columbia

@adymitruk @Shawhelp cable technology is limited they can't provide symmetrical speed and shaw is the worst provider price/bandwidth wise in Canada.

@71Greenday @Shawhelp Having the same issue as of 10 minutes ago

Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.

@Shawhelp hi my modem seems to be down 😣

. @VMediaTV my service was disconnected 18days before actual date.I’ve been internetless for 24+ hours.Response is it’s in @ShawHelp hands now. I’m stuck trying to work during hard times and can’t. Poor service and would not recommend either isp.

@stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.

@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

@Shawhelp a tech wasn’t able perform our install during our scheduled appointment last week and Shaw didn’t reschedule my port out - now my internet is down. I’m WFH and need connectivity. Help!

Great. @ShawInfo cable tv down and next available support is next Saturday. No tv for a week would be okay, if I was at school, but it’s Spring Break!!! Time to rethink cable tv and go interwebby.

Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

@Shawhelp For the records, day 1 no cable or Internet service from Shaw. #worsecustomerservice #badcablecompany

I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.

@Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.

I will not delete this message until my problem resolves. @Shawhelp

@ShawInfo going on a day and half without services. Apparently it’s been escalated but staff can’t give me any answers....very frustrating that they can’t provide me with any answers. Not even a single call from anyone at Shaw. #angrycustomer #complaint #vancouver

@Shawhelp internet and cable are down in Surrey, British Columbia.

@Shawhelp this Bluecurve PVR is crap. Trying to rewind or fast forward recorded shows is near impossible. It freezes & jumps forward erratically, plus the dropping of sound while watching recordings I messaged you about a few days ago is still happening. Please fix this!

There’s nothing like watching a really intense scene in a movie and getting the notification that your bandwidth isn’t enough or you’re having connectivity issues @Shawhelp, every night this week. I’ve had uninterrupted service for over 10 years and now this.

@Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.

@Shawhelp Nope, ever since I upgraded my service that's all been fine.

Never forget when @shawhelp weakened wifi signals on new modems, and made people buy wifi pods for $10 a pop.

@Shawhelp Hi, my internet is extremely slow, impossible to work with. Located in the Granville area. This seems to be recurring problem....

@Shawhelp everyday. Something new every time on why this internet failing is my fault. I’m tired of it. I can’t believe this is this service we pay for. Something that fails constantly and somehow makes the customer responsible 4/

@Shawhelp ABSOLUTE TERRIBLE INTERNET AND LOTS OF LAG / BAD DOWNLOAD SPEEDS

@ShawInfo YOUR INTERNET IS TERRIBLE!!

@Shawhelp Your DNS servers are down for me can’t reconnect :p

@Shawhelp 1/2 I've been having internet connection issues, wired connection dropping, Arris XB6 modem resetting, for the last 40 minutes. R2M5K2 area code in Winnipeg.

@Shawhelp Why the hell is the wifi so bad, and how come it shut of at 12:10 am in Manitoba you guys are the bottom barrel of internet in the world just a bunch of foreheads working there.

@Pupajesas @ShawInfo Same Shaw just ******* sucks, switch to mts or something else.

@Shawhelp is the service out or something cuz my internet turned off and I’ve done everything possible with router to try and fix it and no luck