Shaw outages and service status in Burnaby, British Columbia
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Full Outage Map
- Shaw generated 3 outage signals in the last 24 hours around Burnaby, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 21, 3:03 PM EDT.
- Internet (64%)
- Wi-fi (12%)
- Total Blackout (10%)
- TV (9%)
- E-mail (5%)
The latest reports from users having issues in Burnaby come from postal codes V5G and V3N .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Burnaby, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Burnaby, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver, Coquitlam, Burnaby, Port Moody, New Westminster, Anmore, and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Wi-fi | 3 minutes ago |
|
Vancouver
|
Internet | 2 hours ago |
|
Vancouver
|
21 hours ago | |
|
Vancouver
|
TV | 1 day ago |
|
Vancouver
|
TV | 1 day ago |
|
Vancouver
|
Internet | 1 day ago |
Nearby cities with recent reports
16 recent signals
1 recent signals
Community Discussion
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Shaw Issues Reports Near Burnaby, British Columbia
Latest outage, problems and issue reports in Burnaby and nearby locations:
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Alan Alilo (@AliloAlan) reported from Vancouver, British Columbia@Shawhelp hi i wonder i always has problem with my bills
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Rina Liddle 💜 💜 💜 (@Liddleworks) reported from Vancouver, British ColumbiaThere’s nothing like watching a really intense scene in a movie and getting the notification that your bandwidth isn’t enough or you’re having connectivity issues @Shawhelp, every night this week. I’ve had uninterrupted service for over 10 years and now this.
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Rosario (@DekeyPetey40) reported from Port Coquitlam, British Columbia@IanSeggie @Shawhelp I have the same package and no issues weird
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Ashley Burr (@AshleyBurr_) reported from New Westminster, British Columbia@Shawhelp is there an outage in New Westminster BC? Internet appears to be down.
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shirley silberg (@ShirleySilberg) reported from Vancouver, British Columbia@Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.
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ABALI (@G_ABALI_S) reported from Vancouver, British ColumbiaI change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.
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Susan Parker (@docsparker) reported from Vancouver, British Columbia@Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!
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Yvonne Bray (@PSPilates) reported from West End, British Columbia@Shawhelp I tried BlueCurve. Since an outage, I have pixelation, sound drops multiple times in last 3 days. It is TV shows and recorded shows. I have done all the resetting both modem and BlueCurve box to no avail and I moved the modem to a higher level. So what is the solution?
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Marc Nolet (@fedex182) reported from Coquitlam, British Columbia@Shawhelp is internet service down in coquitlam? my internet has been out since 11am
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Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia@Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?
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Leandro Santos (@ls69360) reported from Burnaby, British Columbia@ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??
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Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
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Chris Falskow (@falskow) reported from Delta, British ColumbiaThe worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail
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Nicolas Dextraze (@nicdex) reported from Vancouver, British Columbia@adymitruk @Shawhelp cable technology is limited they can't provide symmetrical speed and shaw is the worst provider price/bandwidth wise in Canada.
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Yvonne Bray (@PSPilates) reported from West End, British Columbia@Shawhelp Is there an outage at UBC?
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaSo @bchydro doesn’t know how to do their jobs and has taken out the @ShawInfo network, costing us all thousands of dollars in lost work. Good times.
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Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported from Vancouver, British Columbia@Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.
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Craig Minielly (@craigminielly) reported from Vancouver, British Columbia@Shawhelp lol stand corrected, as have your internet 300 Service.
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ABALI (@G_ABALI_S) reported from Vancouver, British Columbia@Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.
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Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from New Westminster, British Columbia@Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Don T Beakunt (@truebusterflash) reported@Shawhelp Aaarrrrrgh, 7th time it’s asked me to sign in!
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Young and Fly (@Freshtodef) reported@Shawhelp @LindsayWiebeRD Former Shaw client here of over 25 years. I recommend switching to another provider. Shaw Cable has horrible customer service and no respect for long time customers all they want is your money. I blame it on the merger with even more greedy Rogers customers are just a number now
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DeeJayCee (@DJcraw4d) reported@Shawhelp is internet and cable currently down in south surrey and Whiterock?
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Mr. C (@Me_Caramidaru) reported@Shawhelp Surrey Internet service down? again?
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Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported@YYCCowboy @Autumblues @Shawhelp I don't I did try to check their website on my phone for outages and it's giving me only bc not Alberta. so I logged into my account and that's how I found out when the outage started
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Sophie (@sophie_everine) reported@Shawhelp when will the outage in Surrey be over!?
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Guy_Barnabe (@GuyBarnabe) reported@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
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nobody.hky (@nobodyhky) reportedAnother outage @Shawhelp. Third today and second full, long outage in just over a week. Open ticket but no communication to customers on their website for any of it.
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Chris (@PoCoello) reported@Shawhelp internet outage in poco?? Flashing yellow light 78 people in tech support queue and your ai is useless
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Drimint (@RisenRealm) reported@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway