Shaw Outage Report in Field, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Field, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Field and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Liana
(@Lee3767) reported
@Shawhelp #Mobil no sense of customer service. We did what rep said & still issues exist, rep & TeamLead Ian say hands r tied n Ian says we do not escalate customer issues higher than his position. He had no response to my question, what does he get paid for if he can't help us?
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Liana
(@Lee3767) reported
Do Not give any business to @Shawhelp their customer service is Lacking 100% Ian cannot say what his job is to help.
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Cinnamon
(@Cinnamo02380678) reported
@Shawhelp The entire broadband spectrum broadcasting in the Fraser Valley BC is getting pixilated and freezing. Did someone blow a transformer? It might help your reputation to resolve this issue. #yvr #fraservalley #shaw
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pet_a_cow
(@pet_a_cow) reported
@kel_varn @Shawhelp Did you get this problem resolved? I'm having the same problem for a week now.
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Kevin Wasiluk
(@WasilukKevin) reported
@ShawInfo why can’t SHAW fix the BlueCurve issues? These issues in the backend (on the Cloud) have been going on for months and SHAW can’t fix. Every time I call support, I must escalate and waste hours of my valuable time. Should I just move to Telus????
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Kevin Wasiluk
(@WasilukKevin) reported
@Shawhelp Will this ever be fixed? Believe had problems since March, when I moved to BlueCurve. Support told me 2 weeks ago they needed specific details of problem and they would call me back. Still waiting for their call back and when I call them, more promises but no call back
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Bryan Leitch
(@Bryan_Leitch) reported
@grambowpg @Shawhelp @TSN_Sports Not sure you’re missing much. It’s a watered down, highly compressed 4K signal. Was not impressed much when you compare to true 4K streams.
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Curt Colin
(@CurtColin) reported
Hi @Shawhelp - we’re having trouble using the Blue Curve app with Google Chrome cast. Stopped working for us - I saw someone else tweeting you about it. Any help?
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g p, 🇨🇦
(@lowbrew) reported
@sqwabb @ShawInfo @CityofVancouver #vanwifi is terrible. Only ever found it reliable in Yaletown.
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Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾
(@johangreg) reported
from
Calgary, Alberta
Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.