Shaw Outage Report in Field, British Columbia
No problems detected
If you are having issues, please submit a report below.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Field, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Field and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (60%)
-
TV (17%)
-
Wi-fi (10%)
-
Total Blackout (6%)
-
E-mail (6%)
-
Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Trev
(@rocko_ca) reported
So I try to cancel TCM in my shaw account through the chat function of the website . And there is no one on the other end ? Why offer a chat function if you are not going to answer ? @Shawhelp #shaw #cable #tvtime
-
kief
(@KiefWoods_) reported
@Shawhelp Hey guys, I need some help with my account.
-
marilyndishes
(@mitglick) reported
@Shawhelp I’d like to be able to watch the rental I have available until tonight on a different tv and network can I do that ?
-
DJ Andy Murphy
(@djandymurphy) reported
Hey @Shawhelp - why does my connection in Deep Cove constantly drop out? I can't see evidence of it loosing sync on the modem, just complete outage of internet as if a gateway has failed.
-
TheJourneyGenie
(@TheJourneyGenie) reported
@Shawhelp I’m on the phone with one of your reps but I cannot understand her and she has left me hanging for several minutes. Can you help please?
-
Oscar Li
(@OscarLFY23) reported
@ShawInfo I am extremely disappointed with your service. I required a simple change of address on 26th Dec morning. And I hoped to use wifi in my new address on 28th Dec. However, I still cannot activate the wifi modem. I have contacted shaw 3rd time already
-
Skinnz
(@shaughnskinnZ) reported
from
Winnipeg, Manitoba
Why is @ShawInfo customer service so bad!? Waiting almost 3 weeks for a callback!
-
James is planning a Socially Distanced Christmas
(@jamiefriesen) reported
"We disconnected your mother's phoneline at her long term care home on December 23. Merry #Christmas from #Shaw" Did I get an apology or a credit when I called? Of course not! Worst customer service ever @Shawhelp @ShawInfo
-
David Walsh
(@DavidWa59907969) reported
@SagePonchie @Shawhelp Customer service has declined markedly during this pandemic. It's very difficult to connect live with a human being. In the old days a person answered the phone. Now a computer does it and can't address your concerns.
-
Constance Van Horne
(@cmvanhorne) reported
OK - nothing but headaches with telecommunications companies in Northern Alberta - @ShawInfo your technician is wonderful fixing my Dad’s satellite tv - but now I need to call customer service to buy a new package before the tv works? My Dad is paying for service - provide it!