Shaw Outage Report in Field, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Field, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Field and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (58%)
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TV (19%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Peter A. Lepine
(@PeterLepine) reported
Well, over the course of 5 days & with the assistance of 7 tech support people & one service tech who visited my home, & countless “back end” people, my internet modem is finally activated. One special shout out to Jesse at @shawhelp who stuck with me until the problem was fixed
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Rollie Woods
(@rollie_woods) reported
@PeterLepine @Shawhelp Isn't that stupid, how they run their business and survive. I guess no competition.
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Leaf
(@GreatLakesHello) reported
@Shawhelp Ok.But isn’t that really a Shaw issue? We fully believe Shaw is not taking this area seriously due to a small population. Canada went nuts when Rogers was out for 2 days! But a single outage of 4 days PLUS a ton of frequent &often 8 hour outages here seem to elicit no response.
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Rob Edwards
(@robedwards9910) reported
Hey @Shawhelp how come my wifi and TV connection drops every single day of the week now? Wifi probably 2-3 times a day and now my cable connection minimum once a week? Help.. #timefortelus
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Peter A. Lepine
(@PeterLepine) reported
Update. Contacted Shaw technical support. They advise that my account won’t be fixed until at least Monday. Jesus. Rogers had a Canada-wide cellular meltdown a few months ago which they fixed in 24 hrs. Yet, Shaw can’t get around to fixing my internet for 5 days. @shawhelp
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🐝
(@helloiamkaitlyn) reported
@Shawhelp your website says the outage is over but I still don't have services back
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Peter A. Lepine
(@PeterLepine) reported
@Shawhelp Just got off another conversation with your tech support. She says she spoke to the right people to escalate this as a priority. Im told that I can expect a call from them as soon as the problem with my account is fixed, which is what they said yesterday.
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Dean Shareski
(@shareski) reported
@Shawhelp is there an outage in Moose Jaw?
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Leaf
(@GreatLakesHello) reported
@Shawhelp Yes,thank you,the point is it keeps happening and it’s for prolonged periods…now it’s 8 hours of no service. AGAIN. It’s a frequently disappointing service. So much so that we are not willing to go through this again all winter as we did last year when 1 outage was 4 days long!
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Peter A. Lepine
(@PeterLepine) reported
@Shawhelp Done that already, twice The service tech who showed up at my house yesterday also tried to work with you folks. No luck. Your account management people need to fix my account so that the new modem can be added which will allow the tech to activate the modem. Just that simple.