Shaw Outage Report in Edmonton, Alberta
Why is my Shaw service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Edmonton come from postal codes T6W , T5T , T5X , T5Z , T5H , T5Y , T6T and T5A .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
Problems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
- Internet (54%)
- TV (19%)
- Wi-fi (11%)
- E-mail (9%)
- Total Blackout (6%)
- Phone (2%)
Live Outage Map Near Edmonton, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert, Sherwood Park, Sturgeon, and Fort Saskatchewan.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Internet | 16 hours ago |
|
Edmonton
|
Internet | 19 hours ago |
|
Edmonton
|
Wi-fi | 1 day ago |
|
Edmonton
|
Total Blackout | 1 day ago |
|
Edmonton
|
Internet | 1 day ago |
|
Edmonton
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Kevin Johnson (@kjohnsob) reported from Edmonton, Alberta@Shawhelp Naw it’s the interface that sucks. Can’t find anything, worth watching. The only “new releases” are totally obscure
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp No I can sign in to Gmail website & Hotmail but not yours
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp Trying to use the website to login
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Keith Moore (@kmoorephotos) reported from Edmonton, Alberta@Shawhelp another Oilers game & more problems with my cable since the upgraded equipment was installed. Tired of this S_____. So I put my original receiver back in & now it works great!! I’ll send you the bill for fixing the problem 😂
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp Again as I mentioned they said not their issues since it’s a 3rd party email client
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Kevin Johnson (@kjohnsob) reported from Edmonton, AlbertaI swear @CraveCanada is going to make me cancel my cable @Shawhelp
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp I just spoke to Apple via their chat service they said it’s a third-party email client and to continue to chat with Shaw
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp can’t login to webmail website “Invalid Shaw email or password. Please try” I know my password
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Curtis Sexsmith (@CJames68) reported from St. Albert, Alberta@Shawhelp so disappointed with your customer service this week. Hours on the phone and no resolution on a problem you created. #BrutalService #Shaw
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp Apple told me there is no issues they tell me you continue to communicate with you
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Riyaz Sharan (@ryzshrn) reported from Edmonton, Alberta@Shawhelp the service agent never apologized ... just the lack of customer service is sad. I want my mom to switch cause no one should have to do that much running around to update an address and then brush it off like it doesn’t matter. Also being told well log onto the myshaw
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp Facebook will not help me so I’m trying my Wi-Fi provider
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp My password be the same as the one I use to login to streaming media services
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp Ya but it’s your email service they said so that’s why they can’t help
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp But I can login using my Shaw login
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Waynethurson (@Waynthurson) reported from Edmonton, AlbertaHey @Shawhelp @ShawInfo the stuff I agreed on the phone to renew my contract and the stuff on the contract are totally different. Now, I can't get anyone to answer o return my calls. On hold with Loyalty Maybe I should just go to @TELUSsupport if you can't fix this.
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Keith Moore (@kmoorephotos) reported from Edmonton, Alberta@ccmb260214 @EdmontonOilers @Sportsnet @Shawhelp Thanks! That’s where I live too & just had my receivers upgraded. It’s not working good at all 😕
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Joanne #SPNFamily #TWDFamily #OutlanderCAN (@OutlanderCanuck) reported from Edmonton, Alberta@Shawhelp hi there just sent a dm we are having issues with our wifi not staying connected
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp I don’t have a problem with Gmail
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Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Jacqueline Cox (@twitadelic) reported@Shawhelp there’s an internet outage affecting multiple properties in Inglewood following an Enmax power outage. Has it been reported already?
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Kara Bagshaw-Sather (@KaraBagshaw) reported@Shawhelp my senior parents (in their 80s) have been struggling since March 18 with a conversion from Telus to Shaw. My Dad has spent over 30 hours on the phone with various Shaw technicians. This needs to be escalated and resolved immediately. Help!
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John (@carboni157) reported@rojwild @Shawhelp How’s ‘Large & In Charge’ has he got down off the ledge
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Jake (@failb8) reported@Shawhelp support chat won’t even do anything other than state the obvious that there’s something wrong and tell me “things go down all the time with technology”. I’d really rather not have that happen “all the time” with my internet provide I pay a hefty price to.
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Shelley Boettcher (@shelley_wine) reportedDear @Shawhelp - in the last week, I have spoken to Ramon, Laurie, Jagdeep and now Vaidehee in your tech dept. & we have had two service people come out. Still experiencing crappy connections and no one can give me a date to fix. @TELUSsupport is looking better and better.
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Riyaz Sharan (@ryzshrn) reported from Edmonton, AlbertaI am sitting here at my moms place at her internet speed is disturbingly slow. Called @Shawhelp to ask what gives and I am embarrassed by the plans and customer service offered. Hey @TELUSsupport think you can help my mom out? Looking for basic internet that’s at a decent speed.
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Ken Sherring (@kensherring) reported@Shawhelp I called customer service this morning and asked to speak to a manager after the CS rep could not fix my billing issue. That was 8 hours ago - no call back yet
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Pablo Ventura (@PIPIL503) reported@Shawhelp outage in River Heights area? My internet entirely down.
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Dillon Andersen (@AwesomeFatGuys) reported@shawhelp Why would you perform maintenance and not tell anyone? What the hell are you thinking? When routers reboot it's kind of a problem.
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Degree5ive (@degree5ive) reported@Shawhelp That's all? Your internet is not working