Shaw Outage Report in Edmonton, Alberta
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Edmonton come from postal codes T5H, T6W, T5T, T6R, T5Y, T5A, T5W and T6J.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (63%)
-
TV (13%)
-
Wi-fi (10%)
-
Total Blackout (6%)
-
E-mail (6%)
-
Phone (1%)
Live Outage Map Near Edmonton, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, Sherwood Park, St. Albert and Fort Saskatchewan.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Sherwood Park |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
-
DaveCarels
(@DaveCarels) reported
from
Edmonton, Alberta
@Shawhelp customer service sucks
-
#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp They said if it’s showing up on MacBook & not my iPhoneits still an issue with Shaw
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp from @WWENetwork Canadian users will not be able to sign into the mobile apps (iOS or Android) at this time using their cable provider login
-
#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp after updating the @WWENetwork iOS app there is no option to sign in using my Shaw login
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Again as I mentioned they said not their issues since it’s a 3rd party email client
-
#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I have down that
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Apple told me there is no issues they tell me you continue to communicate with you
-
#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I have they said your service is a 3rd party email address not Apples iCloud email address so they told me to communicate with Shaw
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp I understand but they don’t care they said it’s not their issue has to do with @shaw.ca address
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp can’t login to webmail website “Invalid Shaw email or password. Please try” I know my password
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp No I can sign in to Gmail website & Hotmail but not yours
-
Derek Coke-Kerr🏉🇨🇦
(@Rugbyplayer) reported
from
Edmonton, Alberta
@Shawhelp I’m not buying “hopefully”. I’m buying a schedule I can rely on. I don’t mean to be rude but @Shaw has an obligation to deliver what I pay for. Not “hopefully” but NOW and DEFINATELY.
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp My password be the same as the one I use to login to streaming media services
-
#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp Nether does Apple so who can help
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Trying to use the website to login
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp I don’t have a problem with Gmail
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp I just spoke to Apple via their chat service they said it’s a third-party email client and to continue to chat with Shaw
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Ya but it’s your email service they said so that’s why they can’t help
-
Virginia Fernandes
(@skyviewgal) reported
from
Edmonton, Alberta
@ShawInfo, your endless outages/issues is really becoming an issue. Offering us free movies, does not make up for it.
-
#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I just got back from Apple Store & they says that the issue with the missing sent email is not their issue but an issue with Shaw
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
D. Brooks
(@feelslike4ever_) reported
@Shawhelp What can I do to fix the outage? I’m in Edmonton. Can’t work without wifi.
-
Ky ☃️ KindNotWeak 🐾♥️🎗️🕊️❤️🤝❤️ 🇺🇦
(@KymberleyJules) reported
@Shawhelp Thank you River, I did, to no avail. He was rude & intimidating but it's the threats that are going to cost him. 5 rooms, all Shaw, all lose signals regularly. Completely ruined Movie, "Just Mercy." Cut out repeatedly & couldn't read the true story info at the end. @CanadInns 🇨🇦
-
Chris Ferrier
(@FerrierPhotog) reported
@TELUSsupport is the @telus tv + app fixed yet? I had surgery and am in bed and was DEPENDING on this app to work! Nothing but problems since switching from @ShawInfo
-
RoboChicken_
(@RoboChicken_) reported
@Shawhelp Spent almost 2 hours with support from having internet with intermittent lag spikes/slow internet. To having no internet and then then stating that I have to wait a week for a service tech. A tech was here a week ago and now I get to spend another week without internet.
-
Bruce Toews
(@Bruce_Toews) reported
@Shawhelp I got an error, which I will send in my next tweet, when trying to test the account settings. When I'm able to log in to Shaw OPN this error doesn't happen. When I'm on any other wifi network, it's a problem 99.9% of the time. My main account doesn't have the problem anywhere.
-
JJ
(@MyMila555) reported
@Shawhelp @hartreef_singh POS company with zero concern for customers ..as always..they are renowned for having the worst service of any company in Canada..after 15 years w these morons,Gonna switch to Bell..cuz they cant be any worse
-
Dan
(@DanBsTempID) reported
@Shawhelp They're is nothing to look into anymore, as I said, its been fixed, no more issue
-
Dan
(@DanBsTempID) reported
@Shawhelp No, the issue is not on my side, I now installed the myshaw app on my phone and it shows exactly the same bs in the app as it does in a browser on my computer. Fix the issue, not tell me to DM you just so you quietly deal with it on a one on one basis
-
JJ
(@MyMila555) reported
@Shawhelp @hartreef_singh Dont waste your time.They simply have no concept of customer service and do not care about you or any others. reps are untrained and I feel for them as they have to put up w the anger and are supplied ZERO information..talked to a rep today, after a 2 hour wait n they had no clue
-
Johny
(@AngryJohny) reported
@Shawhelp is your service down in Canmore?