Shaw outages and service status in Edmonton, Alberta
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Shaw generated 5 outage signals in the last 24 hours around Edmonton, including 5 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Apr 8, 4:57 AM EDT.
- Internet (58%)
- E-mail (14%)
- Wi-fi (13%)
- TV (9%)
- Total Blackout (5%)
The latest reports from users having issues in Edmonton come from postal codes T6W , T5X , T5T , T5H , T5Z , T6X , T5Y and T6T .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Edmonton, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, Sherwood Park, St. Albert, Sturgeon, and Fort Saskatchewan.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Internet | 12 hours ago |
|
Edmonton
|
TV | 13 hours ago |
|
Edmonton
|
Internet | 13 hours ago |
|
Edmonton
|
13 hours ago | |
|
Edmonton
|
14 hours ago | |
|
Sherwood Park
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
-
#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp I just spoke to Apple via their chat service they said it’s a third-party email client and to continue to chat with Shaw
-
Michael Macfynn (@Mahykal) reported from Edmonton, Alberta@Shawhelp I just spent 45mins on hold and when I asked how I forward a complaint I was told to write a letter and mail it!! Your a telecommunications company. That is an absolutely unacceptable answer. Your customer service has severely degraded! #verydisappointed #crapservice
-
Curtis Sexsmith (@CJames68) reported from St. Albert, Alberta@Shawhelp so disappointed with your customer service this week. Hours on the phone and no resolution on a problem you created. #BrutalService #Shaw
-
Keith Moore (@kmoorephotos) reported from Edmonton, Alberta@ccmb260214 @EdmontonOilers @Sportsnet @Shawhelp Thanks! That’s where I live too & just had my receivers upgraded. It’s not working good at all 😕
-
Kevin Johnson (@kjohnsob) reported from Edmonton, AlbertaI swear @CraveCanada is going to make me cancel my cable @Shawhelp
-
#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp My password be the same as the one I use to login to streaming media services
-
Joanne #SPNFamily #TWDFamily #OutlanderCAN (@OutlanderCanuck) reported from Edmonton, Alberta@Shawhelp hi there just sent a dm we are having issues with our wifi not staying connected
-
#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp No I can sign in to Gmail website & Hotmail but not yours
-
#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp Again as I mentioned they said not their issues since it’s a 3rd party email client
-
#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp Apple told me there is no issues they tell me you continue to communicate with you
-
#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp Ya but it’s your email service they said so that’s why they can’t help
-
Waynethurson (@Waynthurson) reported from Edmonton, AlbertaHey @Shawhelp @ShawInfo the stuff I agreed on the phone to renew my contract and the stuff on the contract are totally different. Now, I can't get anyone to answer o return my calls. On hold with Loyalty Maybe I should just go to @TELUSsupport if you can't fix this.
-
-
#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp But I can login using my Shaw login
-
Kevin Johnson (@kjohnsob) reported from Edmonton, Alberta@Shawhelp Naw it’s the interface that sucks. Can’t find anything, worth watching. The only “new releases” are totally obscure
-
#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp Trying to use the website to login
-
Keith Moore (@kmoorephotos) reported from Edmonton, Alberta@Shawhelp another Oilers game & more problems with my cable since the upgraded equipment was installed. Tired of this S_____. So I put my original receiver back in & now it works great!! I’ll send you the bill for fixing the problem 😂
-
#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp Facebook will not help me so I’m trying my Wi-Fi provider
-
#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp can’t login to webmail website “Invalid Shaw email or password. Please try” I know my password
-
Riyaz Sharan (@ryzshrn) reported from Edmonton, Alberta@Shawhelp the service agent never apologized ... just the lack of customer service is sad. I want my mom to switch cause no one should have to do that much running around to update an address and then brush it off like it doesn’t matter. Also being told well log onto the myshaw
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Eco Diva Nomi (@EcoDivaNomi) reported@Shawhelp Yep Terrible service.
-
Dave Nicholson 🇨🇦🖖☕🐱 (@AxeMoose) reported@Shawhelp I contacted you the other day saying my Shaw 600 was only going 200. Well seems fast (dot) com is the issue. I've tried 3 other speed tests and they all have me between 610 and 630 on multiple tests. Interesting.
-
Jeff Thorlacius (@jthor099) reportedHey @Shawhelp, I can't get the @Netflix app to work on my #BluecurveTV. It says entering 3rd party app but doesn't connect. Worked fine last night. Suggestions for a fix?
-
It's Your Girl, Ashley (@abcdefcote) reportedIs #shaw internet down in downtown #YYC??? We can't get a connection @Shawhelp
-
Heather Massel (@HeatherMassel) reported@Shawhelp internet hasn’t been working properly since 11:30 and now it’s not working at all. I’ve done two hard boots on my router. Are you having issues in Sherwood Park?
-
Daryl Grunau (@ddgrunau) reported@Shawhelp A quick google and appears many pages of threads on Shaw support forums of people having issues. Mine just worked longer than some it seems. Guess I’ll be looking at alternatives
-
Amandα (@akslaunwhite) reported@Shawhelp is internet down on west 12th and hemlock in Vancouver ?
-
Simon (@SighmanCanada) reported from Okotoks, Alberta@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
-
Shane Wuz Here (@ShaneElliott) reportedHi @Shawhelp I need help. May I DM?
-
Adi lally (@adifood1234) reported@cynthiiaaxo_ @Shawhelp Ya you can leave with Telus but the service isn’t great. I left Telus because the internet would cut out a lot tv barley ever worked. With Shaw everything has been working fine don’t get me started with @TELUSsupport agents.