Shaw Outage Report in Edmonton, Alberta
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If you are having issues, please submit a report below.
The latest reports from users having issues in Edmonton come from postal codes T6W, T5H, T5T, T5Y, T6R, T5A, T6L and T5X.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Edmonton, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, Sherwood Park and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
TV | |
| Sherwood Park |
TV | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp after updating the @WWENetwork iOS app there is no option to sign in using my Shaw login
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp I don’t have a problem with Gmail
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I have they said your service is a 3rd party email address not Apples iCloud email address so they told me to communicate with Shaw
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp Nether does Apple so who can help
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp I understand but they don’t care they said it’s not their issue has to do with @shaw.ca address
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Apple told me there is no issues they tell me you continue to communicate with you
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Yes no option to sign in using cable provider after this weeks big @WWE app update
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Again as I mentioned they said not their issues since it’s a 3rd party email client
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp I just spoke to Apple via their chat service they said it’s a third-party email client and to continue to chat with Shaw
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp from @WWENetwork Canadian users will not be able to sign into the mobile apps (iOS or Android) at this time using their cable provider login
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@dc1385 @Shawhelp Any updates on login
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Virginia Fernandes
(@skyviewgal) reported
from
Edmonton, Alberta
@ShawInfo, your endless outages/issues is really becoming an issue. Offering us free movies, does not make up for it.
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Trying to use the website to login
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp No they told me via WWE Network Support Chat
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Ya but it’s your email service they said so that’s why they can’t help
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Derek Coke-Kerr🏉🇨🇦
(@Rugbyplayer) reported
from
Edmonton, Alberta
@Shawhelp I’m not buying “hopefully”. I’m buying a schedule I can rely on. I don’t mean to be rude but @Shaw has an obligation to deliver what I pay for. Not “hopefully” but NOW and DEFINATELY.
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp They said if it’s showing up on MacBook & not my iPhoneits still an issue with Shaw
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp @dc1385 Still having this issue
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I have down that
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I just got back from Apple Store & they says that the issue with the missing sent email is not their issue but an issue with Shaw
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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So far so good!
(@Doalie) reported
@Shawhelp It was off and on for 60 minutes and has been working. I will call support if it goes again
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Rob Pomroy
(@pomroy_rob) reported
@ShawInfo your customer service people and technical support system are terrible. You really need to train them better and allow them to use common sense instead of relying on a playbook.
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Digital Handyman
(@digitalhandymn) reported
@Shawhelp any updates on restoring service to Fort Langley?
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Tammie Brown Fan Page
(@bryanloewen) reported
I was hesitant to switch from @TELUS to @ShawInfo Mobile because of network speed. I decided that for $25 a month it was worth a try but kept my TELUS account. Shaw speed tested at 20 MBPS, TELUS tested at 5. Telus is the biggest scam, it's one step below a pyramid scheme.
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Adam Vande
(@Adam_Vandenberg) reported
@Shawhelp explain why telus doesn’t have these ******* problems?
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Closetag
(@closetag) reported
@Shawhelp @thyzoburt So you’re telling people it’s still a ‘hydro related problem’; does that mean your techs aren’t able to work on it yet? Hydro says weeks or months to return power to fire destroyed site. If it’s still a hydro related problem your time frame makes no sense.
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brooke
(@brookefriesen82) reported
@Shawhelp is strange, they don't care to keep customers. I call and say bell is offering better internet services for half of what I'm paying right now, and they say well best we can do is charge $20 more than you're already paying for the same service bell is offering....
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Shawn
(@shawn_ashley6) reported
@Shawhelp when are you restoring service to Langley?
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🐙Tentaskyr 🐙
(@Tentaskyr) reported
I'm so tired of fighting with @Shawhelp about internet problems. Seems to me I'm getting throttled down to nothing every evening sometimes for a few moments.. Other times like last night and tonight, for hours. All to be told there's nothing wrong. =/
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Layne Douglas
(@baseball_layne) reported
Hey @Shawhelp another outage in NW #yyc again?