Shaw

Shaw Outage Report in Edmonton, Alberta

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The latest reports from users having issues in Edmonton come from postal codes T5H, T6W, T5T, T6L, T5X, T6R, T6T and T6C.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Edmonton, Alberta 11/20/2025 18:15

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Edmonton, Alberta

The most recent Shaw outage reports came from the following cities: Sherwood Park, Edmonton, St. Albert and Fort Saskatchewan.

Loading map, please wait...
City Problem Type Report Time
CanadaSherwood Park Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I have down that

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp They said if it’s showing up on MacBook & not my iPhoneits still an issue with Shaw

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp Nether does Apple so who can help

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp No they told me via WWE Network Support Chat

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Ya but it’s your email service they said so that’s why they can’t help

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Why can’t I login to the @WWENetwork using my Show Go login information

  • DaveCarels DaveCarels (@DaveCarels) reported from Edmonton, Alberta

    @Shawhelp @JRog55 This is the second Saturday night Shaw PPV has screwed up. Your service sucks

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Yes no option to sign in using cable provider after this weeks big @WWE app update

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I understand but they don’t care they said it’s not their issue has to do with @shaw.ca address

  • skyviewgal Virginia Fernandes (@skyviewgal) reported from Edmonton, Alberta

    @ShawInfo, your endless outages/issues is really becoming an issue. Offering us free movies, does not make up for it.

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp @dc1385 Still having this issue

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp from @WWENetwork Canadian users will not be able to sign into the mobile apps (iOS or Android) at this time using their cable provider login

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I have they said your service is a 3rd party email address not Apples iCloud email address so they told me to communicate with Shaw

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp after updating the @WWENetwork iOS app there is no option to sign in using my Shaw login

  • CVChomes Cory Clendenning (@CVChomes) reported from Edmonton, Alberta

    @Shawhelp BS..on phone with support and they cang figure it out after 30.mins

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I don’t have a problem with Gmail

  • Rugbyplayer Derek Coke-Kerr🏉🇨🇦 (@Rugbyplayer) reported from Edmonton, Alberta

    @Shawhelp I’m not buying “hopefully”. I’m buying a schedule I can rely on. I don’t mean to be rude but @Shaw has an obligation to deliver what I pay for. Not “hopefully” but NOW and DEFINATELY.

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I just spoke to Apple via their chat service they said it’s a third-party email client and to continue to chat with Shaw

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I just got back from Apple Store & they says that the issue with the missing sent email is not their issue but an issue with Shaw

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @dc1385 @Shawhelp Any updates on login

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Hotdiggitidog Mike (@Hotdiggitidog) reported

    @Shawhelp Shaw is down in Langford BC dont waist time calling Shaw

  • Inkdeath Calice Angel 👑 froot of the poisonous tree (@Inkdeath) reported

    Our internet is constantly going down @Shawhelp, and it's been spotty and random for weeks now. Resetting our router doesn't help.

  • BobWoodside4 Bob Woodside (@BobWoodside4) reported

    @Shawhelp Bell/MTS is installing fiber in my neighbourhood for free & wants to connect me. I've been with Shaw since day one in Winnipeg, and now have phone, internet & TV. Can Shaw sweeten the deal with some kind of customer loyalty discount if I tell Bell/MTS to KMA?

  • MissNikkiDotCom 🇺🇦🌻 Nikki LEFTOVERS Moody 🇺🇦🌻 (@MissNikkiDotCom) reported

    @Shawhelp is there any issues happening in Maple Ridge right now?

  • danketch69 🇨🇦 K-BoB 🍕-FrEeDuMb!🇨🇦 (@danketch69) reported

    All of a sudden we’re having issues with our @ShawInfo internet at home, no issues for the last year plus, just as they’re running the “is your wifi dropping…? Get Shaw wifi 6” ads everywhere.

  • DaygeeDr DaygeeDr (@DaygeeDr) reported

    @Shawhelp This is unacceptable in 2022. Trying to rip people off money and not providing service. Called your technical team and was passed on to still be charged, after I have tried to move service. This is not acceptable behavior in this day and age.

  • danketch69 🇨🇦 K-BoB 🍕-FrEeDuMb!🇨🇦 (@danketch69) reported

    @Shawhelp Yeah… your link just takes me to a web link, and I don’t use Twitter in browser. So I’ll say it here, @ShawInfo slows down and destabilizes their existing customers to get them to upgrade to new “more reliable” service. #ShawCanada #ShawInternet

  • BestCornerCa BestCorner.ca (@BestCornerCa) reported

    I am about 10 years with #Shaw internet, paying about $67CAD/month for internet 10. @Novusnow came to our building offering $40CAD/month for internet 100. I called Shaw service asking for a competitive offer. They are not interested, and are fine me to quit. @ShawInfo @Shawhelp

  • SunshinexSoup Reid 🇨🇦🥋 (@SunshinexSoup) reported

    When are you guys gonna have the internet fixed? @ShawInfo It’s been like 4 days with the wifi not working. This merger with Rogers is gonna be the end lmao

  • tspindlove Tim Spindlove (@tspindlove) reported

    @TELUSsupport moved into our house on Aug 12. Haven’t had 4 days consecutively without an internet disruption. Sitting here now with over 24hrs of no service. @Shawhelp on line one. I’m so fed up!