Shaw Outage Report in Edmonton, Alberta
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If you are having issues, please submit a report below.
The latest reports from users having issues in Edmonton come from postal codes T6W, T5H, T5T, T6J, T5Y, T5P, T5X and T5W.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Edmonton, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, Sherwood Park, Fort Saskatchewan and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Wi-fi | |
| Edmonton |
Wi-fi | |
| Edmonton |
Internet | |
| Edmonton |
TV | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Yes no option to sign in using cable provider after this weeks big @WWE app update
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp No they told me via WWE Network Support Chat
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@dc1385 @Shawhelp Any updates on login
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I just got back from Apple Store & they says that the issue with the missing sent email is not their issue but an issue with Shaw
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Virginia Fernandes
(@skyviewgal) reported
from
Edmonton, Alberta
@ShawInfo, your endless outages/issues is really becoming an issue. Offering us free movies, does not make up for it.
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp from @WWENetwork Canadian users will not be able to sign into the mobile apps (iOS or Android) at this time using their cable provider login
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I have they said your service is a 3rd party email address not Apples iCloud email address so they told me to communicate with Shaw
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Ya but it’s your email service they said so that’s why they can’t help
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Why can’t I login to the @WWENetwork using my Show Go login information
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp after updating the @WWENetwork iOS app there is no option to sign in using my Shaw login
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DaveCarels
(@DaveCarels) reported
from
Edmonton, Alberta
@Shawhelp @JRog55 This is the second Saturday night Shaw PPV has screwed up. Your service sucks
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp I understand but they don’t care they said it’s not their issue has to do with @shaw.ca address
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp Nether does Apple so who can help
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp They said if it’s showing up on MacBook & not my iPhoneits still an issue with Shaw
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Cory Clendenning
(@CVChomes) reported
from
Edmonton, Alberta
@Shawhelp BS..on phone with support and they cang figure it out after 30.mins
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp @dc1385 Still having this issue
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I have down that
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Derek Coke-Kerr🏉🇨🇦
(@Rugbyplayer) reported
from
Edmonton, Alberta
@Shawhelp I’m not buying “hopefully”. I’m buying a schedule I can rely on. I don’t mean to be rude but @Shaw has an obligation to deliver what I pay for. Not “hopefully” but NOW and DEFINATELY.
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp I don’t have a problem with Gmail
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp I just spoke to Apple via their chat service they said it’s a third-party email client and to continue to chat with Shaw
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Erik
(@heavy_shot) reported
@Shawhelp hi there, my pvr isnt functioning properly. Getting strange text on the display, can watch live TV, but no pvr or guide etc. Pls help
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MJM Wedding Services
(@mjmweddings) reported
@Shawhelp hi...is there connection issues happening in south Surrey?
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||
(@1of7billionOrSo) reported
Thanks @Shawhelp for all the help today. 22 years with @telus and @TELUSsupport literally told me how to switch providers without even asking why. Now THATS how you retain customers. Will switch my wife’s plan from Telus too.
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Trevor Butte
(@The_Butte_Man) reported
@Shawhelp Thank you! Any ETA on a fix
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Seana A
(@SherPkSeana) reported
.@ShawInfo @TELUSsupport Expects tech support to actually provide more support than “can you try unplugging”. If I’m calling you I’ve already unplugged - waited - plugged back in. Will gladly pay fees to get out of contract. Someone help me get reliable internet. 2/2
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DJA
(@6_4_3DoublePlay) reported
So @ShawInfo had done something sneaky. Because I pay my bills on time and don't need auto-pay they charge me 5 Bux extra per line because I don't have autopay turned on. So 260 a month is now 280. Never missed a payment. #scam
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Rob McKenzie
(@ozzman_66) reported
@Shawhelp my cable is not working
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Jenn
(@Bluenoser4ever) reported
@Shawhelp is there an outage in SE Calgary currently?? I have no internet service.
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Rojan
(@Rojanakr) reported
@ShawInfo is so awful, the internet is absolute garbage 😠🤮
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Nikki Stephens
(@nikkleigh) reported
@Shawhelp Hi, having a reoccurring issue where wifi just disappears - modem still shows white light like it is working but wifi is just gone, and have to wait a few minutes and it re-appears.