Shaw outages and service status in Edmonton, Alberta
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around Edmonton, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Sep 18, 5:04 PM EDT.
- Internet (48%)
- TV (22%)
- Wi-fi (19%)
- Total Blackout (7%)
- Phone (4%)
The latest reports from users having issues in Edmonton come from postal codes T6W , T6L , T5H , T6C , T5E , T5Z and T6A .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Edmonton, Alberta
The most recent Shaw outage reports came from the following cities: Fort Saskatchewan, Edmonton, Sherwood Park, and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Fort Saskatchewan
|
Total Blackout | 1 day ago |
|
Edmonton
|
Phone | 4 days ago |
|
Edmonton
|
Internet | 5 days ago |
|
Edmonton
|
Internet | 9 days ago |
|
Edmonton
|
Internet | 9 days ago |
|
Sherwood Park
|
Internet | 10 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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๐ น๐ พ๐ ท๐ ฝ ๐ บ๐ ด๐๐ ฑ๐ (@JKerby_88) reported from St. Albert, Alberta@Shawhelp internet sucks on our Samsung smart tv today but all our other devices work fine
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Ray (@menard_ray) reported from Edmonton, AlbertaHey @Shawhelp why am I getting almost no functionality when Iโm on nationwide? Supposed to have 2Gigs of full service. Iโve used .37 and nothing works (internet, messaging, email) when Iโm connected to nationwide Seems that I am yet again paying for something Iโm not getting
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Steven Walton (@StevenGWalton) reported from Edmonton, Alberta@Shawhelp Never mind. Apparently it is on one of the crave channels - the guide just doesnโt show it. :) Iโm good!
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๐ น๐ พ๐ ท๐ ฝ ๐ บ๐ ด๐๐ ฑ๐ (@JKerby_88) reported from St. Albert, Alberta@Shawhelp I have wait time is long usually your support on Twitter is way faster
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Riyaz Sharan (@ryzshrn) reported from Edmonton, AlbertaI am sitting here at my moms place at her internet speed is disturbingly slow. Called @Shawhelp to ask what gives and I am embarrassed by the plans and customer service offered. Hey @TELUSsupport think you can help my mom out? Looking for basic internet thatโs at a decent speed.
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp I canโt login @CraveCanada on my MacBook because it thinks my password is wrong but itโs not because I can login to the CraveTV app on my iPad no problem but canโt say the same thing for that on my MacBook please help
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X - โโบโโโโ โฟโถโโบโ ๐จ๐ฆ ๐ฆ๐ (@Roopanova) reported from Edmonton, Alberta@Shawhelp Sorry to say this is the second time in a week I've been having issues. I have a new modem and everything. We are paying for good quality strong connection. Getting terrible service of late. This is in the Riverbend area of Edmonton.
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Eric Petersen (@ericpet) reported from Edmonton, Alberta@AceNasir @Shawhelp @TELUSBusiness I was leaving them for quality issues (and I had #telusfibre). Maybe I need an independent provider.
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Eric Petersen (@ericpet) reported from Edmonton, Alberta@WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.
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a mid-winter Scott ๐๐พ๐บ๐ฆ๐๐งก๐ (@scottthomson68) reported from Edmonton, AlbertaHey @ShawInfo sweep the snow off the satellite dish! The cable reception is HORRIBLE I WANT MY TV ๐บ
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Ernesto Alferez (@Alfizzle18) reported from Edmonton, Alberta@Shawhelp Hey! Several channels have been experiencing constant pixelation lately. Known issue? Or just me?
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๐ฆ๐Mrs. A-Cakes Shark๐๐ฆ (@lexi_applebum) reported from Edmonton, Alberta@CraveHelp @Shawhelp we're having the same issue, Crave will not load in any browser on our PC
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doormouse (@GehlD) reported from Edmonton, Alberta@Shawhelp thanks for the poor servcie of 50$ install fee and sales guy tells me i might have to hire an outside contractor. mis understanding of oh you need an outlet installed . i needed a full cable drop install into an older house and your chat servcie in eastern canada bad
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Emily Grise (@eagrise) reported from Edmonton, Alberta@Shawhelp moved to a new house and today the agent did not show up for appointment to install internet. Rebooked for July 30. Please help ๐
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๐ น๐ พ๐ ท๐ ฝ ๐ บ๐ ด๐๐ ฑ๐ (@JKerby_88) reported from St. Albert, Alberta@Shawhelp Well this sucks
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Leslie Bush (@lesoteric) reported from Edmonton, Alberta"hopefully fourth time is a charm!" great service from @Shawhelp
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John Muir (@muirjohn) reported from Edmonton, Alberta@mylesbosch @Shawhelp Pretty poor customer service
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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bc_2027 (@bc_2025_vision) reported@Shawhelp The feedback form seems broken. I filled in the * fields and submitted .. error msg? I checked several times? Please fix form? How do I submit my concern to decision makers? Thank you.
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bc_2027 (@bc_2025_vision) reported@Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold โฆ no clue whether we will wait hours๐
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Madelinenerdfighter from the @IamMADELINEpod (@Madelinenerd) reported@Shawhelp I'm on hold with tech support as my internet is down. Do you have lower mainland outages?
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Ravi Poojara (@RaviPoojara_rp) reported@Rogers and @ShawInfo are most unethical companies. When Iโm moving out to another province where they are not able to provide fiber internet service, they are asking for early contact break fine. Iโm ready to continue with the contract, it is their inability to provide the
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Uprise Edmonton (Formerly Mixed Journalism) (@UpriseEdmonton) reported@Shawhelp Outage in Edmonton and surrounding towns! Please provide some sort of update.
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Amanda B (@smandaleeb) reported@Shawhelp Hey Shaw, I've been waiting on hold for 3 hours to get through to Customer Service to tell you that your utility box is smashed and our business hasn't had internet or phone service all afternoon...
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Ugabug (@MaryPChipman) reported@Shawhelp Now that there's no cable anymore, is the TV signal going to cut out whenever - like now? Our WiFi was fine.
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j a (Puffin) (@P_u_f_f_i_n_) reported@Shawhelp bonus points that i got a call trying to sell me a new plan with you guys 5 minutes ago, but i can't get you to come out and do the customer support required for my internet to work.
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Bella Bee ๏ฃฟ (@SmileyYYC) reported@Shawhelp youโre kidding??????? Connection issues NOW????? $300 a month and youโre ***!!!!!
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported@Shawhelp It shouldnโt be a persistent problem to have wifi outages everyday. Itโs becoming too much of a problem when Iโm covering the cost of a service you provide for over $100 a month.