Shaw Outage Report in Edmonton, Alberta
Why is my Shaw service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Edmonton come from postal codes T6W , T5T , T5H , T5X , T5Z , T5Y , T6T and T6X .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
Problems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
- Internet (55%)
- TV (18%)
- Wi-fi (11%)
- E-mail (9%)
- Total Blackout (6%)
- Phone (2%)
Live Outage Map Near Edmonton, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert, Sherwood Park, Sturgeon, and Fort Saskatchewan.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Internet | 3 hours ago |
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Edmonton
|
Internet | 24 hours ago |
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Edmonton
|
Internet | 2 days ago |
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Edmonton
|
Internet | 3 days ago |
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Edmonton
|
Internet | 4 days ago |
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Edmonton
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Joanne #SPNFamily #TWDFamily #OutlanderCAN (@OutlanderCanuck) reported from Edmonton, Alberta@Shawhelp hi there just sent a dm we are having issues with our wifi not staying connected
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp I don’t have a problem with Gmail
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#ThisIsBS (@JKerby_88) reported from Edmonton, Alberta@Shawhelp I just got back from Apple Store & they says that the issue with the missing sent email is not their issue but an issue with Shaw
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp My password be the same as the one I use to login to streaming media services
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Riyaz Sharan (@ryzshrn) reported from Edmonton, Alberta@Shawhelp the service agent never apologized ... just the lack of customer service is sad. I want my mom to switch cause no one should have to do that much running around to update an address and then brush it off like it doesn’t matter. Also being told well log onto the myshaw
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp can’t login to webmail website “Invalid Shaw email or password. Please try” I know my password
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Waynethurson (@Waynthurson) reported from Edmonton, AlbertaHey @Shawhelp @ShawInfo the stuff I agreed on the phone to renew my contract and the stuff on the contract are totally different. Now, I can't get anyone to answer o return my calls. On hold with Loyalty Maybe I should just go to @TELUSsupport if you can't fix this.
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp Apple told me there is no issues they tell me you continue to communicate with you
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp Trying to use the website to login
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp But I can login using my Shaw login
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Keith Moore (@kmoorephotos) reported from Edmonton, Alberta@Shawhelp another Oilers game & more problems with my cable since the upgraded equipment was installed. Tired of this S_____. So I put my original receiver back in & now it works great!! I’ll send you the bill for fixing the problem 😂
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp Again as I mentioned they said not their issues since it’s a 3rd party email client
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp I just spoke to Apple via their chat service they said it’s a third-party email client and to continue to chat with Shaw
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp I understand but they don’t care they said it’s not their issue has to do with @shaw.ca address
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp Ya but it’s your email service they said so that’s why they can’t help
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Keith Moore (@kmoorephotos) reported from Edmonton, Alberta@ccmb260214 @EdmontonOilers @Sportsnet @Shawhelp Thanks! That’s where I live too & just had my receivers upgraded. It’s not working good at all 😕
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp Facebook will not help me so I’m trying my Wi-Fi provider
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#ThisIsBS (@JKerby_88) reported from Edmonton, Alberta@Shawhelp They said if it’s showing up on MacBook & not my iPhoneits still an issue with Shaw
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp No I can sign in to Gmail website & Hotmail but not yours
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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You storming personification of an **** discharge (@skullplanter) reported@Shawhelp Net just went down in Lorette MB. Any idea what's up?
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April Parakikay (@appleparakikay) reported@Shawhelp Is there an outage is tgere an outage in Grant Winnipeg area?
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Lauren Gilley (@laur_gilley) reported@Shawhelp hi! I’ve been trying to get an update on our install all day. Our tech had issues yesterday and needed to get the help of a specialist. I still don’t have any answers or solution and it’s impacting my ability to work. Can you help?
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Jessica (@jessicalaurissa) reported@Shawhelp Is there ANOTHER issue with PVR cloud recordings? All my recordings are skipping multiple times again and I don't understand why we continuously have to deal with this
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Heather Cook (@I_Am_The_Storm_) reportedDear @Shawhelp why does my internet suck so bad. Every day we have to restart it. Even your techs tell us there is nothing they can do because the problem isn’t in the house.
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Tyler (@Valomir) reportedThe worst mistake I ever made was signing up for things on the internet with a @ShawInfo email. They've deleted the account (they can still see though) and the email is gone too (they can see it though) and I have forever lost access to the sites/games I used it for as a login.
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Gem 🐝🐾 (@gem_k_) reportedWould have been really nice to get some kind of notice about the overnight service outage of wifi, phone, and tv that's supposed to go from 10pm-6am @Shawhelp.
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Julia (@MrsMajSeanBond) reported@Shawhelp curious why your customer service folks think talking down and dismissing client concerns is appropriate? When trying to gather info on a new phone, maybe their training shouldn’t include “act like the client is an idiot” 🙄 #timetocancel
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trevor boller (@TrevorBoller) reportedAnyone who else’s Shaw Tv not work?? This is getting to be a problem. #shaw #YEG @Shawhelp
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Bryan Warren Barrister (@peeepeeblaze420) reported@Shawhelp @shaw Did you know your internet is absolutely terrible and any customer still using it should switch? From my testings you have worse internet speeds than a public connection at Walmart! Crazy right?