Shaw Outage Report in Edmonton, Alberta
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If you are having issues, please submit a report below.
The latest reports from users having issues in Edmonton come from postal codes T5H, T6W, T5T, T6L, T5X, T6R, T6T and T6C.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (67%)
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Wi-fi (10%)
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TV (9%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Edmonton, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert, Sherwood Park and Fort Saskatchewan.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Total Blackout | |
| Edmonton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Mark Pavelich
(@MarkPavelich) reported
from
Edmonton, Alberta
@mike_in_yvr @ShawInfo @Shawhelp No it doesn’t. I feel bad for you now. @ShawInfo #BRUTAL
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DaveCarels
(@DaveCarels) reported
from
Edmonton, Alberta
@Shawhelp I’ve done everything and have been on hold for an hour to make sure I don’t get billed for your poor ppv ordering performance
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Mark Pavelich
(@MarkPavelich) reported
from
Edmonton, Alberta
@Shawhelp It’s NOT WORKING ALL DAY!
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp No they told me via WWE Network Support Chat
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp Nether does Apple so who can help
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@dc1385 @Shawhelp Any updates on login
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp They said if it’s showing up on MacBook & not my iPhoneits still an issue with Shaw
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp from @WWENetwork Canadian users will not be able to sign into the mobile apps (iOS or Android) at this time using their cable provider login
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp @dc1385 Still having this issue
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Why can’t I login to the @WWENetwork using my Show Go login information
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I have they said your service is a 3rd party email address not Apples iCloud email address so they told me to communicate with Shaw
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Cory Clendenning
(@CVChomes) reported
from
Edmonton, Alberta
@Shawhelp BS..on phone with support and they cang figure it out after 30.mins
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I have down that
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DaveCarels
(@DaveCarels) reported
from
Edmonton, Alberta
@Shawhelp @JRog55 This is the second Saturday night Shaw PPV has screwed up. Your service sucks
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Virginia Fernandes
(@skyviewgal) reported
from
Edmonton, Alberta
@ShawInfo, your endless outages/issues is really becoming an issue. Offering us free movies, does not make up for it.
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Derek Coke-Kerr🏉🇨🇦
(@Rugbyplayer) reported
from
Edmonton, Alberta
@Shawhelp I’m not buying “hopefully”. I’m buying a schedule I can rely on. I don’t mean to be rude but @Shaw has an obligation to deliver what I pay for. Not “hopefully” but NOW and DEFINATELY.
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I just got back from Apple Store & they says that the issue with the missing sent email is not their issue but an issue with Shaw
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp after updating the @WWENetwork iOS app there is no option to sign in using my Shaw login
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Cory Clendenning
(@CVChomes) reported
from
Edmonton, Alberta
@mikebrandon90 @Shawhelp nope..representative couldn't help...90 mins on phone..transferred me to diff dept and I left for @1strnd to watch fights....poor performance Shaw
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Yes no option to sign in using cable provider after this weeks big @WWE app update
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan 🐢
(@GalexeaVRLT) reported
@GODhyp3r @Shawhelp I have no clue what to do every technician I talk to has no idea what network routing even is. Or any service updates in my area for that matter.. terribly disappointed
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Nermisa in Edmonton
(@byMissMisa) reported
@Shawhelp I messaged the support but was told “well looks like it’s fine.” So guess i m just gonna have no internet through the day 😒
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derrick_
(@Derrrrick_) reported
@Shawhelp internet down in Surrey?
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hyp3r
(@GODhyp3r) reported
@GalexeaVRLT @Shawhelp Exactly happening to me as well! I'm in Edmonton and my routing suddenly got changed. Please fix this asap
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Nermisa in Edmonton
(@byMissMisa) reported
@TopShelfBeauty @Shawhelp Absolutely horrible. I have just given up on it for today and switched to using my phone data to do work in my laptop
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Joel Aquin
(@JoelAquin) reported
Just connected my XB7 unit. I’m very aware of technology. Cant sign in to my Shaw Blue Curve. Blue light is on the unit. Please help @Shawhelp
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Matthew D
(@DarkDeeM) reported
@drksyder74 @Shawhelp Having the same problem! Drops every 20 seconds, DNS issues. Been happening since last night. Tons of reports, but they wont admit there is a problem!
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Bruce
(@YoshiOfTheSeas) reported
@Shawhelp I was trying to convince my folks to upgrade from Internet 300 to Fibre+ Gig so they can get the $25 Shaw Mobile plan; however iMessage support said it would cost $54 more? The bill is $104 and Fibre+ Gig is $125 on the web site, where did the extra $ come from?
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bree sorley
(@breesorley) reported
@ShawInfo Shaw sucks! Customer service sucks! Everything about Shaw sucks. Google Shaw complaints you will see for yourself. Go to Telus people!! I'm spreading the word!
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Adi lally
(@adifood1234) reported
@robinthemurr @TELUSsupport Come join @Shawhelp. They have better service and customer service.