Shaw

Shaw Outage Report in Edmonton, Alberta

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If you are having issues, please submit a report below.

The latest reports from users having issues in Edmonton come from postal codes T6W, T5H, T5Y, T5T, T6L, T5Z, T5A and T6T.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Edmonton, Alberta 03/07/2026 19:00

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Edmonton, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, Sherwood Park, Sturgeon, Fort Saskatchewan and St. Albert.

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City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaSherwood Park Internet
CanadaEdmonton Total Blackout
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp They said if it’s showing up on MacBook & not my iPhoneits still an issue with Shaw

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I don’t have a problem with Gmail

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I just got back from Apple Store & they says that the issue with the missing sent email is not their issue but an issue with Shaw

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp My password be the same as the one I use to login to streaming media services

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Trying to use the website to login

  • Rugbyplayer Derek Coke-Kerr🏉🇨🇦 (@Rugbyplayer) reported from Edmonton, Alberta

    @Shawhelp I’m not buying “hopefully”. I’m buying a schedule I can rely on. I don’t mean to be rude but @Shaw has an obligation to deliver what I pay for. Not “hopefully” but NOW and DEFINATELY.

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp after updating the @WWENetwork iOS app there is no option to sign in using my Shaw login

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Again as I mentioned they said not their issues since it’s a 3rd party email client

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I have they said your service is a 3rd party email address not Apples iCloud email address so they told me to communicate with Shaw

  • Waynthurson Waynethurson (@Waynthurson) reported from Edmonton, Alberta

    Hey @Shawhelp @ShawInfo the stuff I agreed on the phone to renew my contract and the stuff on the contract are totally different. Now, I can't get anyone to answer o return my calls. On hold with Loyalty Maybe I should just go to @TELUSsupport if you can't fix this.

  • DaveCarels DaveCarels (@DaveCarels) reported from Edmonton, Alberta

    @Shawhelp customer service sucks

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Apple told me there is no issues they tell me you continue to communicate with you

  • skyviewgal Virginia Fernandes (@skyviewgal) reported from Edmonton, Alberta

    @ShawInfo, your endless outages/issues is really becoming an issue. Offering us free movies, does not make up for it.

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I just spoke to Apple via their chat service they said it’s a third-party email client and to continue to chat with Shaw

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Ya but it’s your email service they said so that’s why they can’t help

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I understand but they don’t care they said it’s not their issue has to do with @shaw.ca address

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp can’t login to webmail website “Invalid Shaw email or password. Please try” I know my password

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp No I can sign in to Gmail website & Hotmail but not yours

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Facebook will not help me so I’m trying my Wi-Fi provider

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp Nether does Apple so who can help

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • torchwook Samwise Bigdickenergee, PhD (@torchwook) reported

    @ShawInfo I pay a lot of money for internet services, why is it always so slow or not even available? It's not like I'm paying for your bottom tier here. I'm gonna switch services, multiple days a month of no internet isn't worth over $100

  • tommyjennings noct (@tommyjennings) reported

    @ShawInfo fix your internet pls

  • rskboxer B4RSKBOXER (@rskboxer) reported

    @Shawhelp Hello! Are there any outages in the Surrey / Langley areas? My modem has dropped signal 4 times today and it's been incredibly frustrating trying to work. Thanks!

  • hwardjones Howard Jones (@hwardjones) reported

    @Shawhelp Shaw internet outage in Kerrisdale area Vancouver? My internet has been out for 2 hours now. Any update?

  • Holly_in_Wawa Holly Hughes (@Holly_in_Wawa) reported

    @Shawhelp @Venkman1701 I'm looking for open information about what is going on. Shaw is going down regularly across the country right now and the information posted about outages doesn't cover it. What I want to know is why shaw is not communicating what is happening. Calling Shaw ends up without help

  • BigBadBeaver74 BigDaddyJay🇨🇦 🇮🇪 (@BigBadBeaver74) reported

    @Shawhelp No. No its not. Tried twice and both times I get the recording to call back during business hours. Tried chat help and they were closed too. No worries, Telus is offering us deal now anyway. Thanks.

  • Magnet_14 Evan Scholing (@Magnet_14) reported

    @ShawInfo I am now on day 4 in a row of no home services. According to your agents it is due to an “Outage” with no ETA that there is no mention of on your site. I don’t feel any closer to having Internet back on day 4 as I did on day 1. Unacceptable. #its2022 #choosetelus

  • harman1954 *** Harman (@harman1954) reported

    @Shawhelp I just sent a private message. Center ice some channels not working again

  • puzzle_lux Sophie (@puzzle_lux) reported

    @Shawhelp A shaw vehicle is idling on the side Shorewood Dr for over 40min right now. It smells awful, is noisy, and and contributes to carbon emissions.

  • Steve02257898 Steve (@Steve02257898) reported

    @Banff996 @Shawhelp I’m in Canada and have Rogers so different service but it’s weird they were both out. So annoying