Shaw outages and service status in Edmonton, Alberta
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around Edmonton, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 4, 4:58 PM EDT.
- Internet (60%)
- Wi-fi (16%)
- Total Blackout (9%)
- TV (9%)
- E-mail (7%)
The latest reports from users having issues in Edmonton come from postal codes T6W , T5X , T5H , T5A , T5T , T6X , T6T and T5Z .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Edmonton, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert, Sherwood Park, and Fort Saskatchewan.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
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Internet | 1 day ago |
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Edmonton
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Wi-fi | 3 days ago |
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Edmonton
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Internet | 3 days ago |
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Edmonton
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Internet | 3 days ago |
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Edmonton
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Internet | 3 days ago |
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Edmonton
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Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Zain (@nyaznahk1996) reported from Edmonton, Alberta@Shawhelp Coming up on 12 hours of no internet connectivity in Southeast Edmonton. TOTALLY unacceptable in these times. I work from home & Sunday happens to be the one day I relax and catch up on sports. This is beyond outrageous. Fix it or give us an exact ETA. Pathetic service.
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***** (@WillyGrant) reported from Edmonton, AlbertaI spend almost two hours on the phone with you @Shawhelp trying to get this fixed. You transfer me four times to different people. No one fixes the issue and then you hang up on me. You need to work on your customer service.
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a mid-winter Scott ๐๐พ๐บ๐ฆ๐๐งก๐ (@scottthomson68) reported from Edmonton, AlbertaHey @ShawInfo sweep the snow off the satellite dish! The cable reception is HORRIBLE I WANT MY TV ๐บ
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Chris LaBossiere ๐ (@ChrisLaBossiere) reported from Edmonton, Alberta@DavidDa111877 @Shawhelp Weโre moving in three months and will probably do just that. The problem is that I would rather stab my eyeballs before deal with utility companies.
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A. Duncan (@ThisIsMeAt52) reported from Edmonton, Alberta@Shawhelp Good morning Shaw. I have an โno IPโ issue on my tv box. I called for technical support and was told 15-25 minutes. That was over 90 minutes ago!
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Eric Petersen (@ericpet) reported from Edmonton, Alberta@AceNasir @Shawhelp @TELUSBusiness I was leaving them for quality issues (and I had #telusfibre). Maybe I need an independent provider.
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp free range sucks tonight sound keeps cutting off & on why
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Chris LaBossiere ๐ (@ChrisLaBossiere) reported from Edmonton, AlbertaItโs Battle of Alberta game night & @Shawhelp has inadvertently terminated our TV & Internet services earlier than planned - assuming because of our move? A week without Internet or TV? An experiment where I might measure my BP 4 times a day to see what happens. Up or Down?
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp Why canโt I login to the @WWENetwork using my Show Go login information
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Ronni Gordon (@Ronni__) reported from Edmonton, Alberta@Shawhelp good day, I keep getting a error msg on my TV x7 days now โฆand reception is glitching a lot. Can I get some help from your end please. Iโve done a complete reset.
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๐ น๐ พ๐ ท๐ ฝ ๐ บ๐ ด๐๐ ฑ๐ (@JKerby_88) reported from St. Albert, Alberta@Shawhelp I have wait time is long usually your support on Twitter is way faster
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp That sucks I want to watch episode one before episode 2
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Mary-Helen Clark (@MHClark2617) reported from Edmonton, AlbertaCan any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.
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Horace (@gqkeroppi) reported from Edmonton, Alberta@Shawhelp I canโt access my TV guide on my gateway portal, and I canโt record any TV programs because of it. Please advise as to when this problem will be resolved as it is very inconvenient
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๐๐๐_๐๐๐๐๐๐๐ก (@big_fan2019) reported from St. Albert, Alberta@Shawhelp when I call my friends cell number which is android phone I get static it says he picked up but all I get is static and I donโt hear him. But he can call our house phone no problem
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Scott (@Slummer90) reported from Edmonton, Alberta@Shawhelp okay so normally your wifi is fine but day is annoying me, I usually can play League of Legends with no issue but today for some reason your wifi here in South Edmonton has been super slow today. My ping as been in the 1700ms range at times.
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๐ น๐ พ๐ ท๐ ฝ ๐ บ๐ ด๐๐ ฑ๐ (@JKerby_88) reported from St. Albert, Alberta@Shawhelp issue with WiFi canโt find it on my iPhone 11 Pro and if I do it doesnโt stay connected
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DaveCarels (@DaveCarels) reported from Edmonton, Alberta@Shawhelp @JRog55 This is the second Saturday night Shaw PPV has screwed up. Your service sucks
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John Kerby (@JKerby_88) reported from St. Albert, Alberta@Shawhelp Internet is crap today too many people on it
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Guzzzi (@__guzzzzi) reported@ACBgal @Shawhelp Hey! Did you fix it? Same problem here
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Bella Bee ๏ฃฟ (@SmileyYYC) reportedWTF .@shawhelp ????? You decide to go down during #HockeyDayInCanada ! ๐ก
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Megan (@M_So) reportedIs anyone else in #Winnipeg having trouble with their @Shawhelp internet. Iโm doing everything I can to avoid calling but I fear itโs inevitableโฆ
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Ugabug (@MaryPChipman) reported@Shawhelp The new cable-less TV boxes are terrible: everytime the WiFi is interrupted by less than a nanosecond, it crashes. I end up watching on apps instead. So-called 'progress' is actually worse than the tech before it.
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Siatoro (@Siatoro) reported@Shawhelp Shaw email servers down? Webmail works but no email received on PC, Android, iPhone. Error saying server issues, password issues, etc.
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Heldy (@HeldyCarvalho) reportedHello, @Shawhelp @Rogers - have been trying to get through to customer service for several days now. Can be in chat for several hours and all it says is โWe are currently experiencing a delayed response. Please wait.โ The customer service has tanked. Together with Shaw?
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Ugabug (@MaryPChipman) reported@Shawhelp Now that there's no cable anymore, is the TV signal going to cut out whenever - like now? Our WiFi was fine.
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j a (Puffin) (@P_u_f_f_i_n_) reported@Shawhelp bonus points that i got a call trying to sell me a new plan with you guys 5 minutes ago, but i can't get you to come out and do the customer support required for my internet to work.
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Trevor Butte (@The_Butte_Man) reported@Shawhelp my home phone will dial out but not in please help
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Lindsay I.R Wiebe (@LindsayWiebeRD) reportedWell, itโs Sunday afternoon and @Rogers and @Shawhelp never came through with a better plan, so it appears that my services will be discontinued tomorrow after making some calls to Costcoโs internet, Teck savvy, Bell & Telus. If anyone has any suggestions on providers, send em.