Shaw

Shaw Outage Report in Edmonton, Alberta

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If you are having issues, please submit a report below.

The latest reports from users having issues in Edmonton come from postal codes T6W, T5T, T5X, T5H, T5Z, T5Y, T6L and T5A.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Edmonton, Alberta 03/24/2026 12:40

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Edmonton, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, Sherwood Park, St. Albert, Sturgeon and Fort Saskatchewan.

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City Problem Type Report Time
CanadaEdmonton Wi-fi
CanadaEdmonton Wi-fi
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Why can’t I login to the @WWENetwork using my Show Go login information

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp after updating the @WWENetwork iOS app there is no option to sign in using my Shaw login

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp from @WWENetwork Canadian users will not be able to sign into the mobile apps (iOS or Android) at this time using their cable provider login

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp They said if it’s showing up on MacBook & not my iPhoneits still an issue with Shaw

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I have they said your service is a 3rd party email address not Apples iCloud email address so they told me to communicate with Shaw

  • skyviewgal Virginia Fernandes (@skyviewgal) reported from Edmonton, Alberta

    @ShawInfo, your endless outages/issues is really becoming an issue. Offering us free movies, does not make up for it.

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Again as I mentioned they said not their issues since it’s a 3rd party email client

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp @dc1385 Still having this issue

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Ya but it’s your email service they said so that’s why they can’t help

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I understand but they don’t care they said it’s not their issue has to do with @shaw.ca address

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp No they told me via WWE Network Support Chat

  • Rugbyplayer Derek Coke-Kerr🏉🇨🇦 (@Rugbyplayer) reported from Edmonton, Alberta

    @Shawhelp I’m not buying “hopefully”. I’m buying a schedule I can rely on. I don’t mean to be rude but @Shaw has an obligation to deliver what I pay for. Not “hopefully” but NOW and DEFINATELY.

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp Nether does Apple so who can help

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I have down that

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I don’t have a problem with Gmail

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I just got back from Apple Store & they says that the issue with the missing sent email is not their issue but an issue with Shaw

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I just spoke to Apple via their chat service they said it’s a third-party email client and to continue to chat with Shaw

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Apple told me there is no issues they tell me you continue to communicate with you

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @dc1385 @Shawhelp Any updates on login

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Yes no option to sign in using cable provider after this weeks big @WWE app update

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Kelly_7790 Blair Kelly (@Kelly_7790) reported

    @Shawhelp What do I have to do to get some help???

  • runbmcee Brook McDonnell (@runbmcee) reported

    @CTVCalgary @Dave_Dormer Our business internet by @ShawInfo is down because of this and the earliest they can send a tech is June 7th? The fire was at 7 hours ago. Fire/EMS can be here on the spot. But Shaw can’t get a tech to fulfill their contractual service obligations to us until June 7th? Joke.

  • ViciousGamer_ Chantelle Marie Smith 💙 (@ViciousGamer_) reported from Kamloops, British Columbia

    @Shawhelp Hey there. Any word on Kamloops outages and/or interruptions? Internet and phone down at my work. Was happening yesterday afternoon as well. Thanks

  • LaurenRWright Lauren (@LaurenRWright) reported

    @Shawhelp Any update on the issues in South Lethbridge being resolved? Haven’t had internet for over an hour.

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Literal months of terrible internet. The moment spring/summer came around I've been getting blackouts and slowdowns so bad that if I want to watch or do anything internet related I need to plan the download a day in advanced. Shaw is terrible.

  • kambo__g Kam (@kambo__g) reported

    @Shawhelp Hello. Is there a phone outage issue in surrey? Our cable and wifi are working but the phone hasn’t been. Pls advise

  • winemgr Janette Scott 🇨🇦 (@winemgr) reported

    @Shawhelp PVR freezes constantly on playback .. help please.

  • TML_FOREVER68 ILMGD (@TML_FOREVER68) reported

    @Shawhelp does anybody at @Shawhelp know what ******** is going on? Instead of sending you to a site to pay to get an answer?

  • Therat4623 Linda (@Therat4623) reported

    @Shawhelp My wish is.....when watching Shaw on Demand.... For the pause function to work when I press the button instead of a pause before the pause, and a fast-forward/rewind function that works. I've never understood why this has never been addressed. Is Telus on Demand the same? 😠

  • bouchy73 Bouchy73 (@bouchy73) reported

    After about an hour with @Shawhelp people I have found out that not only do I not have Internet til Tuesday, dead modem, I can't even take the modem somewhere and swap it. I have to wait for a tech to bring on with them on a service call. Drop it off and take the old one.