Shaw Outage Report in Edmonton, Alberta
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If you are having issues, please submit a report below.
The latest reports from users having issues in Edmonton come from postal codes T5H, T6L, T5T, T6W, T5R, T5A, T6E and T5W.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (47%)
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E-mail (20%)
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TV (15%)
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Total Blackout (9%)
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Wi-fi (8%)
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Phone (1%)
Live Outage Map Near Edmonton, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, Sherwood Park and St. Albert.
City | Problem Type | Report Time |
---|---|---|
Edmonton | TV | |
Edmonton | TV | |
Sherwood Park | Internet | |
Edmonton | Total Blackout | |
Edmonton | Internet | |
Edmonton | TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Mfon Inyang
(@holla_g) reported
from
Edmonton, Alberta
@ShawInfo my internet just went off some 30mins ago. Is there a service disruption in the Callingwood Area of Edmonton??
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Ben
(@BenAngus) reported
from
Edmonton, Alberta
For the first time in ages, someone assumed my partner was a woman in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.
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Dave blackston
(@DBlakeston) reported
from
Edmonton, Alberta
@Shawhelp y have u rigged ur system to force 2yr contracts? loyal customer going to reduce service & looking 4 new provider
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Emily Grise
(@eagrise) reported
from
Edmonton, Alberta
@Shawhelp moved to a new house and today the agent did not show up for appointment to install internet. Rebooked for July 30. Please help ๐
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Jonny
(@jonnyjazzno) reported
from
Edmonton, Alberta
@Shawhelp Hey! I just sent a DM about my internet down
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Steven Walton
(@StevenGWalton) reported
from
Edmonton, Alberta
@Shawhelp Never mind. Apparently it is on one of the crave channels - the guide just doesnโt show it. :) Iโm good!
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Great Wall Of Troy
(@AvantRider) reported
from
St. Albert, Alberta
@Shawhelp My new bluecurve tv and internet is quite terrible. I canโt connect to anyone with in app chat.
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(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp so Shaw Mobile service is only available in BC & AB so I can only use it in those two Provinces?
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(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Well this sucks
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Tony Freddie Kuchar
(@KuchTony) reported
from
Edmonton, Alberta
@Shawhelp I just had the worst encounter with a support agent on the phone. Not only am I disappointed about the lack of service Iโve been receiving on my Internet, but now on your support side with an agent. Iโm VERY disappointed.
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John Kerby
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Internet is crap today too many people on it
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Ben
(@BenAngus) reported
from
Edmonton, Alberta
For the first time in ages, someone just assumed my partner was a women in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.
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A. Duncan
(@ThisIsMeAt52) reported
from
Edmonton, Alberta
@Shawhelp Good morning Shaw. I have an โno IPโ issue on my tv box. I called for technical support and was told 15-25 minutes. That was over 90 minutes ago!
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(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp internet sucks on our Samsung smart tv today but all our other devices work fine
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Ernesto Alferez
(@Alfizzle18) reported
from
Edmonton, Alberta
@Shawhelp Hey! Several channels have been experiencing constant pixelation lately. Known issue? Or just me?
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(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp issue with WiFi canโt find it on my iPhone 11 Pro and if I do it doesnโt stay connected
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๐ฆ๐Mrs. A-Cakes Shark๐๐ฆ
(@lexi_applebum) reported
from
Edmonton, Alberta
@CraveHelp @Shawhelp we're having the same issue, Crave will not load in any browser on our PC
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(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp I have wait time is long usually your support on Twitter is way faster
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Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp hi Shaw peeps... anyone there who can help me with the setting for my Shaw remote?? I know... stupid question. Followed instructions on back and now it wonโt work at all. #HELPGRAMMA
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Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Daryl Grunau
(@ddgrunau) reported
@Shawhelp Thanks. Itโs working again. Just strange outage I guess.
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Sadid Rahimi
(@sadidrahimi) reported
@shaw @Shawhelp bruh, you serious? Again? Why are yโall down every 2 days #switchtoTELUS
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FrostGiant18
(@FGiant18) reported
@Shawhelp Hello. I need some help with something. I recently got a new TV, and the cord from my Shaw Box won't fit into my new TV. The adapter on the end of the cord is too big.
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Pat Grundle
(@pgrundle) reported
@Shawhelp Is there an issue with TV service in White Rock, BC? I can access recordings on the pvr.
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Laura Zacharuk
(@lzack) reported
@Shawhelp @ShawInfo horrible service still canโt get on your website my account properly since August 2022.
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Ponzi
(@PonziYT) reported
@Shawhelp Shaw connection down in southeast Calgary ab, any updates?
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Jan Banno
(@JanBanno) reported
@Shawhelp Hi there, weโre having error messages when we try to access our recorded shows on our bluecurve. Is there something wrong? Iโve done a full system refresh and a restart, but the issue is still there.
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Matt Fougere
(@kickscootes) reported
@shawhelp your internet wont let me use it. I was trying to use it. I have enough problems. Your internet is unreliable.
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Spectra
(@SpectraHC) reported
2nd time Internet goes out randomly in the middle of the night. Thanks @ShawInfo ! Never using your internet again. Youโre just as bad as rogers when it comes to basic internet needs and gaming.
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๐ ๐ง Jeff Nachtigall
(@dirklancer) reported
Is anyone else in my 'hood having absolute **** internet service from @Shawhelp the last couple of months? New router a couple of weeks ago has done nothing.