Shaw Outage Report in Edmonton, Alberta
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If you are having issues, please submit a report below.
The latest reports from users having issues in Edmonton come from postal codes T5H, T6W, T5T, T6L, T5X, T6R, T6T and T5G.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (67%)
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Wi-fi (10%)
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TV (9%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Edmonton, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, Sherwood Park, St. Albert and Fort Saskatchewan.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Total Blackout | |
| Sherwood Park |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Ya but it’s your email service they said so that’s why they can’t help
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp after updating the @WWENetwork iOS app there is no option to sign in using my Shaw login
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp I understand but they don’t care they said it’s not their issue has to do with @shaw.ca address
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Virginia Fernandes
(@skyviewgal) reported
from
Edmonton, Alberta
@ShawInfo, your endless outages/issues is really becoming an issue. Offering us free movies, does not make up for it.
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp My password be the same as the one I use to login to streaming media services
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp can’t login to webmail website “Invalid Shaw email or password. Please try” I know my password
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp I just spoke to Apple via their chat service they said it’s a third-party email client and to continue to chat with Shaw
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp They said if it’s showing up on MacBook & not my iPhoneits still an issue with Shaw
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp from @WWENetwork Canadian users will not be able to sign into the mobile apps (iOS or Android) at this time using their cable provider login
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp No I can sign in to Gmail website & Hotmail but not yours
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I have down that
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Trying to use the website to login
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp I don’t have a problem with Gmail
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Apple told me there is no issues they tell me you continue to communicate with you
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I just got back from Apple Store & they says that the issue with the missing sent email is not their issue but an issue with Shaw
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I have they said your service is a 3rd party email address not Apples iCloud email address so they told me to communicate with Shaw
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Again as I mentioned they said not their issues since it’s a 3rd party email client
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DaveCarels
(@DaveCarels) reported
from
Edmonton, Alberta
@Shawhelp customer service sucks
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp Nether does Apple so who can help
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Derek Coke-Kerr🏉🇨🇦
(@Rugbyplayer) reported
from
Edmonton, Alberta
@Shawhelp I’m not buying “hopefully”. I’m buying a schedule I can rely on. I don’t mean to be rude but @Shaw has an obligation to deliver what I pay for. Not “hopefully” but NOW and DEFINATELY.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Travis Lahey
(@Bigroyalt) reported
I am having an issue with our receiver @Shawhelp @ShawDirect I haven’t been able to connect with anyone for support. Can someone please contact me
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Gail Eckert
(@gaileckert) reported
@Shawhelp reporting outage in River heights. Please advise status
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Siatoro
(@Siatoro) reported
@Shawhelp Shaw email servers down? Webmail works but no email received on PC, Android, iPhone. Error saying server issues, password issues, etc.
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Jasmine Kaur G
(@jgarcha) reported
The service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!
-
jordan
(@musicfnatic) reported
@Shawhelp this stream of the utah mammoth vegas golden knights game is terrible
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bc_2025
(@bc_2025_vision) reported
.@Shawhelp is #Shaw help gone ...
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Mat Thomas
(@EmptyUK) reported
@Shawhelp Flashing orange. My whole building is down. All my neighbors net is down.
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Trina M. Lee
(@TrinaMLee) reported
@Shawhelp is there any reason why the Wi-Fi is cutting out repeatedly in stony plain? It’s been happening all weekend but got really bad this morning.
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We Talk Wrestling
(@WeTalkWrestling) reported
@Shawhelp No but your website now says a hydro issue is causing it as of 8:55
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bc_2025
(@bc_2025_vision) reported
@RogersHelps I tried Rogers with Shaw chat support but they no longer seem to have ability for us to add a screenshot for troubleshooting. I just posted 2 screenshots on @shawhelp messaging. Can I get help there or should I repost to your messaging? Thanks for still being here!!