Shaw Outage Report in Edmonton, Alberta
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If you are having issues, please submit a report below.
The latest reports from users having issues in Edmonton come from postal codes T5H, T6W, T5T, T6R, T5Y, T6L, T5A and T5W.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Edmonton, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, Sherwood Park, St. Albert and Fort Saskatchewan.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp My password be the same as the one I use to login to streaming media services
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Trying to use the website to login
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp we changed our webmail password but we still can’t login
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Kevin Johnson
(@kjohnsob) reported
from
Edmonton, Alberta
@Shawhelp Naw it’s the interface that sucks. Can’t find anything, worth watching. The only “new releases” are totally obscure
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Keith Moore
(@kmoorephotos) reported
from
Edmonton, Alberta
@ccmb260214 @EdmontonOilers @Sportsnet @Shawhelp Thanks! That’s where I live too & just had my receivers upgraded. It’s not working good at all 😕
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Apparently it was never in enabled
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp No I can sign in to Gmail website & Hotmail but not yours
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Kevin Johnson
(@kjohnsob) reported
from
Edmonton, Alberta
I swear @CraveCanada is going to make me cancel my cable @Shawhelp
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Curtis Sexsmith
(@CJames68) reported
from
St. Albert, Alberta
@Shawhelp so disappointed with your customer service this week. Hours on the phone and no resolution on a problem you created. #BrutalService #Shaw
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp But I can login using my Shaw login
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Riyaz Sharan
(@ryzshrn) reported
from
Edmonton, Alberta
@Shawhelp the service agent never apologized ... just the lack of customer service is sad. I want my mom to switch cause no one should have to do that much running around to update an address and then brush it off like it doesn’t matter. Also being told well log onto the myshaw
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Keith Moore
(@kmoorephotos) reported
from
Edmonton, Alberta
@Shawhelp another Oilers game & more problems with my cable since the upgraded equipment was installed. Tired of this S_____. So I put my original receiver back in & now it works great!! I’ll send you the bill for fixing the problem 😂
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp can’t login to webmail website “Invalid Shaw email or password. Please try” I know my password
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DaveCarels
(@DaveCarels) reported
from
Edmonton, Alberta
@Shawhelp customer service sucks
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Whatever network we have I don’t know
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Again as I mentioned they said not their issues since it’s a 3rd party email client
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Michael Macfynn
(@Mahykal) reported
from
Edmonton, Alberta
@Shawhelp I just spent 45mins on hold and when I asked how I forward a complaint I was told to write a letter and mail it!! Your a telecommunications company. That is an absolutely unacceptable answer. Your customer service has severely degraded! #verydisappointed #crapservice
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Waynethurson
(@Waynthurson) reported
from
Edmonton, Alberta
Hey @Shawhelp @ShawInfo the stuff I agreed on the phone to renew my contract and the stuff on the contract are totally different. Now, I can't get anyone to answer o return my calls. On hold with Loyalty Maybe I should just go to @TELUSsupport if you can't fix this.
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Facebook will not help me so I’m trying my Wi-Fi provider
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Joanne #SPNFamily #TWDFamily #OutlanderCAN
(@OutlanderCanuck) reported
from
Edmonton, Alberta
@Shawhelp hi there just sent a dm we are having issues with our wifi not staying connected
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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cakeandgrace 💜⁷
(@cakeandgrace1) reported
@Shawhelp I read through your instructions and they don't help my situation.
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Trevor Haggard
(@trevorhaggard) reported
.@Shawhelp can't get the #Canucks game FIX THIS
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cakeandgrace 💜⁷
(@cakeandgrace1) reported
@Shawhelp how come I can't watch apple TV on either of the new boxes you sent me?? Very frustrating as I am paying for the service but can't use it.
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E McC (Scottie momx2)
(@Momx2E) reported
@Shawhelp is there an outage in South Calgary. No internet since 5
-
Russ Campbell
(@russcampbell22) reported
@Shawhelp Having consistent issues with series recordings that are set but not actually recording. Has been occurring for a couple weeks now. Have cycled the modem and no luck. Waste of a feature currently.
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Natalie
(@vancity_nat) reported
@Shawhelp any update on the confirmed outage in Kerrisdale? There were 3 trucks in our alley at 4:45am but gone within 30 mins, and internet is still down.
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Bruce Reding
(@BCSledgeGuy16) reported
Hey @Shawhelp Why is the Canuck game not working on sportsnet pacific?
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Carlos Silva
(@ArcVancouver) reported
Hey @Shawhelp, any issues in #RichmondBC, can’t connect to the internet at all.
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Two Mooches
(@TwoMooches) reported
You are billing my dead grandmothers account and we ported the number to another account. @ShawInfo We have called a dozen times. Solve your ****.
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peony_2021
(@2021_peony) reported
@Shawhelp Do you guys have an outage right now in Sturgeon County? Internet hasn’t worked in 30 min.