Shaw

Shaw Outage Report in Edmonton, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Edmonton come from postal codes T5H, T6W, T5T, T6R, T6L, T5Y, T5G and T5A.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Edmonton, Alberta 11/30/2025 19:40

November 30: Problems at Shaw

Shaw is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Edmonton, Alberta

The most recent Shaw outage reports came from the following cities: St. Albert, Edmonton, Sherwood Park and Fort Saskatchewan.

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Albert TV
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp after updating the @WWENetwork iOS app there is no option to sign in using my Shaw login

  • CVChomes Cory Clendenning (@CVChomes) reported from Edmonton, Alberta

    @Shawhelp BS..on phone with support and they cang figure it out after 30.mins

  • MarkPavelich Mark Pavelich (@MarkPavelich) reported from Edmonton, Alberta

    @mike_in_yvr @ShawInfo @Shawhelp No it doesn’t. I feel bad for you now. @ShawInfo #BRUTAL

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @dc1385 @Shawhelp Any updates on login

  • autumnwhisperz Joy (@autumnwhisperz) reported from Edmonton, Alberta

    @WerdEmUp @Shawhelp @TELUSsupport @RogersHelps @TekSavvyNetwork @TekSavvyBuzz @TekSavvyCSR Oh shit, had the wrong province picked!

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp @dc1385 Still having this issue

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp No they told me via WWE Network Support Chat

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I can’t login @CraveCanada on my MacBook because it thinks my password is wrong but it’s not because I can login to the CraveTV app on my iPad no problem but can’t say the same thing for that on my MacBook please help

  • DaveCarels DaveCarels (@DaveCarels) reported from Edmonton, Alberta

    @Shawhelp I’ve done everything and have been on hold for an hour to make sure I don’t get billed for your poor ppv ordering performance

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Why can’t I login to the @WWENetwork using my Show Go login information

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I have down that

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp from @WWENetwork Canadian users will not be able to sign into the mobile apps (iOS or Android) at this time using their cable provider login

  • DaveCarels DaveCarels (@DaveCarels) reported from Edmonton, Alberta

    @Shawhelp @JRog55 This is the second Saturday night Shaw PPV has screwed up. Your service sucks

  • CVChomes Cory Clendenning (@CVChomes) reported from Edmonton, Alberta

    @mikebrandon90 @Shawhelp nope..representative couldn't help...90 mins on phone..transferred me to diff dept and I left for @1strnd to watch fights....poor performance Shaw

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Yes no option to sign in using cable provider after this weeks big @WWE app update

  • MarkPavelich Mark Pavelich (@MarkPavelich) reported from Edmonton, Alberta

    @Shawhelp It’s NOT WORKING ALL DAY!

  • slav_metalurges slavo cech (@slav_metalurges) reported from Edmonton, Alberta

    @Waynthurson @Shawhelp First gen too slow. The phone it is.

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp Nether does Apple so who can help

  • skyviewgal Virginia Fernandes (@skyviewgal) reported from Edmonton, Alberta

    @ShawInfo, your endless outages/issues is really becoming an issue. Offering us free movies, does not make up for it.

  • Rugbyplayer Derek Coke-Kerr🏉🇨🇦 (@Rugbyplayer) reported from Edmonton, Alberta

    @Shawhelp I’m not buying “hopefully”. I’m buying a schedule I can rely on. I don’t mean to be rude but @Shaw has an obligation to deliver what I pay for. Not “hopefully” but NOW and DEFINATELY.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • BigBoschGaming Big Bosch (@BigBoschGaming) reported

    @atx_raptor @Shawhelp Oh trust me I know lmao this is ****** gross dude, never in my life have I seen speeds like this

  • II00713239 I I (@II00713239) reported

    @Shawhelp Hi there, What happened with Shaw customer service? trying to resolve an issue with my account and it is almost two weeks now

  • MyersYEG Chris Myers (@MyersYEG) reported

    @TELUS sent us equipment without authorization and took money from our account for a service we never asked for (theft in my books). Now they expect US to ship the unwanted equipment before we get a refund. So long! Hello @Shawhelp

  • mid_isle_guy mid_isle_guy (@mid_isle_guy) reported

    @Shawhelp No audio on Beijing TV (552 on Arris box) for past few days in Nanaimo. Tech support advise known issue.....any idea when known issue will be resolved? Thank you for any info.....

  • MyersYEG Chris Myers (@MyersYEG) reported

    @TELUS sent us equipment without authorization and took money from our account for a service we never asked for (theft in my books). Now they expect US to ship the unwanted equipment before we get a refund. @Shawhelp, expect a call from us tomorrow.

  • Hollymcc3 Holly 🇨🇦 ⏳ (@Hollymcc3) reported

    @Shawhelp I can sign in to my Twitter account - how do you think I’m sending you a tweet? And the “contact us” phone number on the website routes me to Belize - which is what I don’t want. Forget it - this Shaw Help is not helping.

  • thelord187 TheLORD (@thelord187) reported

    @Shawhelp what is going on with the connections lately? Any issues NW Sandstone? Been dropping randomly for days #NotaRouterissue #ImaNetworkEngineer #Steamed

  • MyersYEG Chris Myers (@MyersYEG) reported

    @TELUS sent us equipment without authorization and took money from our account for a service we@never asked for (theft in my books). Now they expect US to ship the unwanted equipment before we get a refund. @Shawhelp, expect a call from us tomorrow.

  • Harleydadd Harley don't play that! (@Harleydadd) reported

    Hey @Shawhelp , and discounts for your internet service being out half the day in Edmonton? Most unreliable service

  • GigNomad Sharing my nomad life (@GigNomad) reported

    @Shawhelp is there any other way too tape wwe network besides for the home PVR?