Shaw Outage Report in Edmonton, Alberta
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The latest reports from users having issues in Edmonton come from postal codes T5H, T6W, T5T, T6L, T5X, T6R, T6T and T5G.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (67%)
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Wi-fi (10%)
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TV (9%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Edmonton, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, Sherwood Park, St. Albert and Fort Saskatchewan.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Total Blackout | |
| Sherwood Park |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Curtis Sexsmith
(@CJames68) reported
from
St. Albert, Alberta
@Shawhelp so disappointed with your customer service this week. Hours on the phone and no resolution on a problem you created. #BrutalService #Shaw
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Ya but it’s your email service they said so that’s why they can’t help
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp I just spoke to Apple via their chat service they said it’s a third-party email client and to continue to chat with Shaw
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Waynethurson
(@Waynthurson) reported
from
Edmonton, Alberta
Hey @Shawhelp @ShawInfo the stuff I agreed on the phone to renew my contract and the stuff on the contract are totally different. Now, I can't get anyone to answer o return my calls. On hold with Loyalty Maybe I should just go to @TELUSsupport if you can't fix this.
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp But I can login using my Shaw login
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Riyaz Sharan
(@ryzshrn) reported
from
Edmonton, Alberta
@Shawhelp the service agent never apologized ... just the lack of customer service is sad. I want my mom to switch cause no one should have to do that much running around to update an address and then brush it off like it doesn’t matter. Also being told well log onto the myshaw
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Facebook will not help me so I’m trying my Wi-Fi provider
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Kevin Johnson
(@kjohnsob) reported
from
Edmonton, Alberta
@Shawhelp Naw it’s the interface that sucks. Can’t find anything, worth watching. The only “new releases” are totally obscure
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DaveCarels
(@DaveCarels) reported
from
Edmonton, Alberta
@Shawhelp customer service sucks
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Trying to use the website to login
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp No I can sign in to Gmail website & Hotmail but not yours
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp I don’t have a problem with Gmail
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Apple told me there is no issues they tell me you continue to communicate with you
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Keith Moore
(@kmoorephotos) reported
from
Edmonton, Alberta
@ccmb260214 @EdmontonOilers @Sportsnet @Shawhelp Thanks! That’s where I live too & just had my receivers upgraded. It’s not working good at all 😕
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp can’t login to webmail website “Invalid Shaw email or password. Please try” I know my password
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Again as I mentioned they said not their issues since it’s a 3rd party email client
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Kevin Johnson
(@kjohnsob) reported
from
Edmonton, Alberta
I swear @CraveCanada is going to make me cancel my cable @Shawhelp
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Keith Moore
(@kmoorephotos) reported
from
Edmonton, Alberta
@Shawhelp another Oilers game & more problems with my cable since the upgraded equipment was installed. Tired of this S_____. So I put my original receiver back in & now it works great!! I’ll send you the bill for fixing the problem 😂
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp My password be the same as the one I use to login to streaming media services
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Joanne #SPNFamily #TWDFamily #OutlanderCAN
(@OutlanderCanuck) reported
from
Edmonton, Alberta
@Shawhelp hi there just sent a dm we are having issues with our wifi not staying connected
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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whoud
(@slaunder) reported
@Shawhelp It would be nice if we could see that...if our service worked
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яαѕтα вσy
(@Dvlz4444) reported
@Lianebisaillon @Shawhelp Send a dm to @zimtechh he would be of help okay last week he was then one who helped me out with my account
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Brock Campbell
(@cyclebrock) reported
@Gojetsgo8 @ShawInfo These are signal attenuators, not "speed reducers" removing them will at best do nothing, and at worst, reduce your speed, unless you have a low signal at your modem. They have much better/easier ways to reduce your speed than with a $2 chunk of cable hardware.
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seymour1238 🇨🇦
(@seymour1238) reported
@Shawhelp ... I come to the conclusion that #ShawCommunications is one big fraud. They sell packages on internet signal but do not deliver them. Their Tech Supp is hopeless incompetent service. They hire personnel from third-world countries with a deficiency in the English 1-3
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Zero439
(@Patches439) reported
@Shawhelp is there issues with internet and tv lately in the trail,bc area I keep losing signal and the tv cuts off and back on again
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David Austin
(@davidaustin) reported
One week. 3 outages in a week with #shaw @Shawhelp. Had them out on multiple occasions but clearly issue isn't on my end. Trying to get work done and they're making my life very difficult right now. So frustrating.
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🌹 ToxicBlackRosé 🌹
(@AngeliaM1991) reported
@Shawhelp I'm getting so tired and frustrated at this! Iiterally can barely do anything. I called. They done a trouble shoot. 12 hours later same bloody thing! We done everything we could on our end. Its so close to dail up rn! 😤
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KarlieMildraed
(@KarlieMildraed) reported
@Shawhelp I included the incident number for reference. Whatever the sound I heard, it wasn't thunder. Sounded more mechanical/explosive in nature.
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Keith in Winnipeg
(@KeithinWPG) reported
Hey @Shawhelp, I’ve been having an issue with my Bluecurve Gateway the past few days. It’ll randomly lose connection, and take a couple of cycles to get back online…new modem time?
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Cory Chapdelaine
(@88Styles) reported
@Shawhelp I live in Bankview Calgary and my internet has been down for about 30 minutes. Any known issues in the area?