Shaw Outage Report in Edmonton, Alberta
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If you are having issues, please submit a report below.
The latest reports from users having issues in Edmonton come from postal codes T5H, T6W, T5T, T6R, T6L, T5X, T5A and T6J.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (65%)
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TV (12%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Edmonton, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert, Sherwood Park and Fort Saskatchewan.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
TV | |
| St. Albert |
TV | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Why can’t I login to the @WWENetwork using my Show Go login information
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I have they said your service is a 3rd party email address not Apples iCloud email address so they told me to communicate with Shaw
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Mark Pavelich
(@MarkPavelich) reported
from
Edmonton, Alberta
@Shawhelp It’s NOT WORKING ALL DAY!
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Cory Clendenning
(@CVChomes) reported
from
Edmonton, Alberta
@mikebrandon90 @Shawhelp nope..representative couldn't help...90 mins on phone..transferred me to diff dept and I left for @1strnd to watch fights....poor performance Shaw
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I have down that
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Mark Pavelich
(@MarkPavelich) reported
from
Edmonton, Alberta
@mike_in_yvr @ShawInfo @Shawhelp No it doesn’t. I feel bad for you now. @ShawInfo #BRUTAL
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp They said if it’s showing up on MacBook & not my iPhoneits still an issue with Shaw
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@dc1385 @Shawhelp Any updates on login
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp after updating the @WWENetwork iOS app there is no option to sign in using my Shaw login
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DaveCarels
(@DaveCarels) reported
from
Edmonton, Alberta
@Shawhelp I’ve done everything and have been on hold for an hour to make sure I don’t get billed for your poor ppv ordering performance
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Derek Coke-Kerr🏉🇨🇦
(@Rugbyplayer) reported
from
Edmonton, Alberta
@Shawhelp I’m not buying “hopefully”. I’m buying a schedule I can rely on. I don’t mean to be rude but @Shaw has an obligation to deliver what I pay for. Not “hopefully” but NOW and DEFINATELY.
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Virginia Fernandes
(@skyviewgal) reported
from
Edmonton, Alberta
@ShawInfo, your endless outages/issues is really becoming an issue. Offering us free movies, does not make up for it.
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Cory Clendenning
(@CVChomes) reported
from
Edmonton, Alberta
@Shawhelp BS..on phone with support and they cang figure it out after 30.mins
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp @dc1385 Still having this issue
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Yes no option to sign in using cable provider after this weeks big @WWE app update
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp No they told me via WWE Network Support Chat
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I just got back from Apple Store & they says that the issue with the missing sent email is not their issue but an issue with Shaw
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp Nether does Apple so who can help
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DaveCarels
(@DaveCarels) reported
from
Edmonton, Alberta
@Shawhelp @JRog55 This is the second Saturday night Shaw PPV has screwed up. Your service sucks
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp from @WWENetwork Canadian users will not be able to sign into the mobile apps (iOS or Android) at this time using their cable provider login
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Fougere
(@eventbarters) reported
.Thankfully @shawinfo has seemingly sent a credit invoice. I still would have liked not losing a feature like remote admin through calling @shawhelp. I know that I would not like support agents on a phone using words to take services and support offered on my account away from it
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Steve Cox
(@Steve2635) reported
@Shawhelp @brianmconkey Tuscany Calgary here, we’ve been offline since at least 6am, and have also tried all the troubleshooting in the support link. Still off.
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𝗞ΞИ°ᵐᵃʳᵗⁱⁿ
(@wuzdken1k) reported
@Shawhelp — Hi customer support team, I sent you a DM.
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Matthew Fougere
(@eventbarters) reported
@ShawInfo I do not appreciate making complaints towards your outfit as I am trying to be good. However when your employee is so rude to me by telling me your modem/router is incapable of remote admin and its function stopped my mail business about it, I am hurt you are collecting
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Ben the bounty hunter
(@benmistheman) reported
@Shawhelp hello there seems to be an issue with the connection
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SAM ☀️
(@ocean1waves) reported
@Shawhelp is there an issue with gateway in the BC Interior? TV and internet is not working.
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Brian McConkey
(@brianmconkey) reported
Hey @Shawhelp my Internet is out here in NW Calgary. Any ideas on a fix time?
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Matthew Fougere
(@eventbarters) reported
Youd think @shawinfo would be better at insuring that their employees are properly trained. I gave him many opportunities to come clean and be honest. He is a liar, I am sick of it. I know him from many phone calls, he is not a good person to help me and no one will because of it
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Ryan
(@avionicstree) reported
@snidclothing @Crackmacs @ShawInfo I switched my work phone back to Rogers as I found shaw mobile didn’t switch over to their partner networks very at all. I had a few sites that site just on the edge of the shaw network and I’d miss a lot of calls. My wife is still on shaw and it works great in town.
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JACLYN LAROCHE
(@Jclynlrch) reported
@Shawhelp @ShawInfo internet outage panorama nw Calgary?? ETA?