Shaw outages and service status in Edmonton, Alberta
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Full Outage Map
- Shaw generated 3 outage signals in the last 24 hours around Edmonton, including 3 direct reports.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received Aug 18, 9:41 PM EDT.
- Internet (59%)
- TV (16%)
- E-mail (13%)
- Wi-fi (9%)
- Total Blackout (3%)
The latest reports from users having issues in Edmonton come from postal codes T6W , T5T , T5Y , T5X , T5H , T6J , T5P and T6C .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Edmonton, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, Sherwood Park, St. Albert, and Fort Saskatchewan.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Internet | 12 hours ago |
|
Sherwood Park
|
Internet | 20 hours ago |
|
Edmonton
|
Internet | 22 hours ago |
|
Edmonton
|
Internet | 3 days ago |
|
Edmonton
|
Wi-fi | 3 days ago |
|
Edmonton
|
Internet | 3 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta@Shawhelp issue with WiFi can’t find it on my iPhone 11 Pro and if I do it doesn’t stay connected
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Cory Clendenning (@CVChomes) reported from Edmonton, Alberta@Shawhelp ordering...I've moved on and ordered on my laptop..had this issue 2 mths ago and you guys couldn't fix problem after 45 mins on phone with help desk.
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Anshuman Khare (@shredordelete) reported from St. Albert, Alberta@Shawhelp Sure, I will DM. But problem is not with my account but wider #StAlbert area. I want to figure out if #Shaw is the right choice for working fm home.
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp That sucks I want to watch episode one before episode 2
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Donna McKinnon (@illustratedword) reported from Edmonton, Alberta@Shawhelp Hey there just got an email asking me to verify my Shaw account. As a long time customer, this seems fishy. Is this a scam? It looks legit.
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Mfon Inyang (@holla_g) reported from Edmonton, Alberta@ShawInfo my internet just went off some 30mins ago. Is there a service disruption in the Callingwood Area of Edmonton??
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Jason Wiwad (@JasonWiwadBP) reported from Edmonton, Alberta@ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience
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maria cristina (@sandwichdYEG) reported from Edmonton, Alberta@Shawhelp hi I was wondering if Shaw WiFi services are down ?
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Tamara Konrad (@tamarakonrad) reported from Edmonton, Alberta@Shawhelp internet outage for over an hour now in SE Edmonton- what’s up?
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***** (@WillyGrant) reported from Edmonton, Alberta@Shawhelp Shaw had three opportunities to make this right. That’s right. I called and spoke to three different people about my ongoing issue with the service. I was offered a 14 day credit for a 36 day problem. I asked to speak to a supervisor. He told me to shut up.
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Dylan Sloan (they/them) (@PrairieDill) reported from Edmonton, Alberta@Shawhelp down in central #yeg?
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta@Shawhelp internet sucks on our Samsung smart tv today but all our other devices work fine
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Ronni Gordon (@Ronni__) reported from Edmonton, Alberta@Shawhelp ....Good Morning. Long time Customer wondering what channels to add to watch all curling happenings?? And why is it not included in my package?? So no sports, can’t cast or stream TSN OR log into my Shaw account to stream to watch??? HELP ME PLEASE
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Donna McKinnon (@illustratedword) reported from Edmonton, Alberta@Shawhelp Is there an outage in Edmonton? TV and internet not working.
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Tracy ⸮ Sarcasm PR Manager (@YegTracy) reported from Edmonton, Alberta@Shawhelp Good morning our Internet and TV are offline in Wildrose YEG is it just us or is there a problem like last week?
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Emily Grise (@eagrise) reported from Edmonton, Alberta@Shawhelp moved to a new house and today the agent did not show up for appointment to install internet. Rebooked for July 30. Please help 🙏
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Eric Petersen (@ericpet) reported from Edmonton, Alberta@AceNasir @Shawhelp @TELUSBusiness I was leaving them for quality issues (and I had #telusfibre). Maybe I need an independent provider.
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slavo cech (@slav_metalurges) reported from Edmonton, Alberta@Waynthurson @Shawhelp First gen too slow. The phone it is.
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Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, AlbertaIt’s Battle of Alberta game night & @Shawhelp has inadvertently terminated our TV & Internet services earlier than planned - assuming because of our move? A week without Internet or TV? An experiment where I might measure my BP 4 times a day to see what happens. Up or Down?
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Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, AlbertaI am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Deggs (@Alex_Deggs) reported@Shawhelp I can no longer access the Xfinity app to view my security cameras ever since this single sign on update. I have tried different devices and it’s the same. It keeps taking me back to the sign in page after entering my credentials. Please help asap
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Mr. C (@Me_Caramidaru) reported@Shawhelp Surrey Internet service down? again?
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Vandelay Industries Inc. (@Mowgz_1) reported@staceybrotzel @Shawhelp Stuck on CBC. Worst nightmare!!
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Gena Dixon (@genadxn) reported@Shawhelp internet has been awful the last two days in NW Calgary cut out for hours at a time. Cell service too.
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Marty Chan (@Marty_Chan) reported@Shawhelp Is the internet down in Edmonton Forest Heights? I can’t connect even after resetting my router.
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Sanjeev Lal (@Sanjeev_Lal72) reported@Rogers @ShawInfo can we please get proper service no sound and glitchy feed for #mnf @CTV This is becoming a frequent issue last time Canucks game?
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Guy_Barnabe (@GuyBarnabe) reported@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
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Chris (@PoCoello) reported@Shawhelp internet outage in poco?? Flashing yellow light 78 people in tech support queue and your ai is useless
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Summer (@snowyday15) reported@Shawhelp any updates for when internet will be restored to West Kelowna? The planned outage was ended hours ago.
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Deborah Pineda (@pineda_deborah) reported@Shawhelp is the Abbeydale area having internet issues? My internet is super slow 🥹🥹🥹