Shaw Outage Report in Edmonton, Alberta
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Edmonton come from postal codes T5H, T6W, T5T, T6L, T5X, T5Y, T6T and T6R.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (67%)
-
Wi-fi (11%)
-
TV (9%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Edmonton, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert, Sherwood Park and Fort Saskatchewan.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Total Blackout | |
| Edmonton |
||
| Edmonton |
Internet | |
| St. Albert |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Ya but it’s your email service they said so that’s why they can’t help
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Apple told me there is no issues they tell me you continue to communicate with you
-
DaveCarels
(@DaveCarels) reported
from
Edmonton, Alberta
@Shawhelp customer service sucks
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp I don’t have a problem with Gmail
-
Keith Moore
(@kmoorephotos) reported
from
Edmonton, Alberta
@ccmb260214 @EdmontonOilers @Sportsnet @Shawhelp Thanks! That’s where I live too & just had my receivers upgraded. It’s not working good at all 😕
-
Keith Moore
(@kmoorephotos) reported
from
Edmonton, Alberta
@Shawhelp another Oilers game & more problems with my cable since the upgraded equipment was installed. Tired of this S_____. So I put my original receiver back in & now it works great!! I’ll send you the bill for fixing the problem 😂
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp I just spoke to Apple via their chat service they said it’s a third-party email client and to continue to chat with Shaw
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp can’t login to webmail website “Invalid Shaw email or password. Please try” I know my password
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp I understand but they don’t care they said it’s not their issue has to do with @shaw.ca address
-
#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I just got back from Apple Store & they says that the issue with the missing sent email is not their issue but an issue with Shaw
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp But I can login using my Shaw login
-
Curtis Sexsmith
(@CJames68) reported
from
St. Albert, Alberta
@Shawhelp so disappointed with your customer service this week. Hours on the phone and no resolution on a problem you created. #BrutalService #Shaw
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Trying to use the website to login
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp My password be the same as the one I use to login to streaming media services
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp No I can sign in to Gmail website & Hotmail but not yours
-
Joanne #SPNFamily #TWDFamily #OutlanderCAN
(@OutlanderCanuck) reported
from
Edmonton, Alberta
@Shawhelp hi there just sent a dm we are having issues with our wifi not staying connected
-
Waynethurson
(@Waynthurson) reported
from
Edmonton, Alberta
Hey @Shawhelp @ShawInfo the stuff I agreed on the phone to renew my contract and the stuff on the contract are totally different. Now, I can't get anyone to answer o return my calls. On hold with Loyalty Maybe I should just go to @TELUSsupport if you can't fix this.
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Facebook will not help me so I’m trying my Wi-Fi provider
-
Riyaz Sharan
(@ryzshrn) reported
from
Edmonton, Alberta
@Shawhelp the service agent never apologized ... just the lack of customer service is sad. I want my mom to switch cause no one should have to do that much running around to update an address and then brush it off like it doesn’t matter. Also being told well log onto the myshaw
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Again as I mentioned they said not their issues since it’s a 3rd party email client
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Knifin
(@KnifinCAD) reported
i cant stream today my upload speed is literally 3 and it wont work trying to work out whats going on but ive tried everything. @ShawInfo fix it :(
-
Parental Advisory
(@Parental_OnKick) reported
@Shawhelp is there ANY way to possibly get help, I have been having this issue for MONTHS now with packet stability that interferes with my ability to do work and livestream. I have called support multiple times and have "restarted my router" 100 times. I get the SAME generic…
-
Becca Norris
(@BeccaNorris18) reported
@Shawhelp We have no cable or internet in Garrison Woods. Is something down?
-
Bryan Capistrano (he/him)
(@Boitano913) reported
Switching back to @Shawhelp today (on account of our @TELUS bill shooting up by $100). Telus cut our service off 24 hours earlier than agreed upon. Seems like an immature way to handle a break up. 💔 @TELUSsupport
-
KatyKrisp
(@KatyKrisp) reported
@Shawhelp PVR is clearly set up to record only NEW episodes. Yet a 20 year old episode is recorded and not the NEW ONE. How hard is it do program things right. This happens all the ******* time. **** SHAW
-
Nancy Lee
(@pantsmclee) reported
Today a @TELUSsupport technician messing around in the box outside our house cut off our internet. Now we have to wait until Sunday for a @Shawhelp technician to fix it. Tonight I’ll be screaming into the void. Tomorrow I’ll be grading assignments at my mom’s. Happy end of term!
-
Team Soup
(@TeamSoup1) reported
@ShawInfo I now have to waste another day and gas to drive to your retail store in Nanaimo to fix YOUR mistake.
-
Dan Wardlaw (In all thy SONS commands)
(@danwardlaw) reported
@ShawInfo Just a question for you with your sellout to Rogers, those of us who want nothing to do with rogers what options do we have??? We've had nothing but problems with Rogers and we still don't want anything to do with the two bit outfit.
-
You, in the bushes.
(@youinthebushes) reported
@Shawhelp your online chat doesn't work, and I have neither internet nor phone service.
-
Jasmine Kaur G
(@jgarcha) reported
@Shawhelp - Everything seems to be down. Shaw Gateway, Shaw Home-phone and wifi.. help?