Shaw Outage Report in Edmonton, Alberta
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Edmonton come from postal codes T6W, T5T, T5H, T5Z, T5X, T6T, T6L and T5Y.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (53%)
-
TV (20%)
-
Wi-fi (10%)
-
E-mail (9%)
-
Total Blackout (6%)
-
Phone (2%)
Live Outage Map Near Edmonton, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert, Sherwood Park, Sturgeon and Fort Saskatchewan.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi | |
| St. Albert |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
-
Joanne #SPNFamily #TWDFamily #OutlanderCAN
(@OutlanderCanuck) reported
from
Edmonton, Alberta
@Shawhelp hi there just sent a dm we are having issues with our wifi not staying connected
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp I don’t have a problem with Gmail
-
Waynethurson
(@Waynthurson) reported
from
Edmonton, Alberta
Hey @Shawhelp @ShawInfo the stuff I agreed on the phone to renew my contract and the stuff on the contract are totally different. Now, I can't get anyone to answer o return my calls. On hold with Loyalty Maybe I should just go to @TELUSsupport if you can't fix this.
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp I just spoke to Apple via their chat service they said it’s a third-party email client and to continue to chat with Shaw
-
#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I just got back from Apple Store & they says that the issue with the missing sent email is not their issue but an issue with Shaw
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp But I can login using my Shaw login
-
DaveCarels
(@DaveCarels) reported
from
Edmonton, Alberta
@Shawhelp customer service sucks
-
Keith Moore
(@kmoorephotos) reported
from
Edmonton, Alberta
@ccmb260214 @EdmontonOilers @Sportsnet @Shawhelp Thanks! That’s where I live too & just had my receivers upgraded. It’s not working good at all 😕
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Trying to use the website to login
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp No I can sign in to Gmail website & Hotmail but not yours
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp My password be the same as the one I use to login to streaming media services
-
Riyaz Sharan
(@ryzshrn) reported
from
Edmonton, Alberta
@Shawhelp the service agent never apologized ... just the lack of customer service is sad. I want my mom to switch cause no one should have to do that much running around to update an address and then brush it off like it doesn’t matter. Also being told well log onto the myshaw
-
Keith Moore
(@kmoorephotos) reported
from
Edmonton, Alberta
@Shawhelp another Oilers game & more problems with my cable since the upgraded equipment was installed. Tired of this S_____. So I put my original receiver back in & now it works great!! I’ll send you the bill for fixing the problem 😂
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Apple told me there is no issues they tell me you continue to communicate with you
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Ya but it’s your email service they said so that’s why they can’t help
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp can’t login to webmail website “Invalid Shaw email or password. Please try” I know my password
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp I understand but they don’t care they said it’s not their issue has to do with @shaw.ca address
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Again as I mentioned they said not their issues since it’s a 3rd party email client
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Facebook will not help me so I’m trying my Wi-Fi provider
-
#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp They said if it’s showing up on MacBook & not my iPhoneits still an issue with Shaw
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Karen Sullivan
(@KarenWSullivan) reported
@shawhelp 90 min on the phone with your call center to be told the modem needs replacing, will take 2 days to get a modem in Calgary, 3 days for a technician, that Shaw has no one who addresses customer concerns & no option to pick up a modem. Worst customer service ever.
-
BCNewsAddict
(@bc_news_addict) reported
. @Shawhelp, currently no tv channels working in Burnaby, and I see similar issues all over the place.
-
Tyler
(@TMHellard) reported
@Shawhelp Your dm does not actually provide any information. I don’t have any information on why or when. You’re website still is not showing the outage and any information about it. If it continues to affect my business I will need to look into another provider
-
LindaSmithShpk
(@LindaSmithShpk) reported
@ahung @Shawhelp I'm having the exact same issue in Sherwood Park, AB...better check again Shaw, cause it sounds like a problem on your end. #notourfault
-
Just Me
(@HollyHollywood8) reported
@Shawhelp Already had issues like this fixed recently so thinking this is an issue on your end since other people are having the same issue as me when this alert comes across. We don’t like on the same area even.
-
fullysending.eth
(@somarketingjay) reported
@Shawhelp Hey guys is there any outages in Calgary? T2E postal code. Have been going down every hour for 10 or so minutes all day.
-
Braydon Maz
(@BraydonMaz) reported
from
Winnipeg, Manitoba
Someone at @Shawhelp should be fired. This afternoon my modem died and it’s 3 days for a technician to bring me a new one. I have solutions! 1. Let me pick one up 2. Send me a new modem via @Uber 3. Hire a service technician that only drops off new modems ITS 2022!!
-
🇺🇦🌻 Nikki LEFTOVERS Moody 🇺🇦🌻
(@MissNikkiDotCom) reported
@Shawhelp is there any issues happening in Maple Ridge right now?
-
fullysending.eth
(@somarketingjay) reported
@Shawhelp @HeatherLoughra8 The solution to my internet being out is to look and see if your website is telling me it's out? Kyle, you should hire heather. I bet this new account following 1 person with 0 followers would be a great fit.
-
Mat Wright - Mask up - You don't want covid or pox
(@matpVI) reported
Hello @Shawhelp - are you having TV problems in Nanaimo? All channels coming up with 'Unavailable, Try again' Internet intermittent as well