Shaw

Shaw Outage Report in Fonthill, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Fonthill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fonthill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Fonthill, Ontario 12/11/2025 00:55

December 11: Problems at Shaw

Shaw is having issues since 12:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ruwel R U W E L (@ruwel) reported

    I’ve been sitting in various parking lots all day today because of the @ShawInfo outage and because @TELUS ‘ LTE network doesn’t apparently reach my house. FUN.

  • nicksimard Nick Simard (@nicksimard) reported

    @Shawhelp is your mobile service down as well in some areas near Langley? I added data to my cell plan today because Internet was down, it worked for a bit, and then IT went down too. Why would mobile data ALSO be affected?

  • yogafan26 Lindsaylovesyoga26 (@yogafan26) reported

    @Shawhelp So this won’t take days or weeks to fix? Cause I thought it was a fiber line that was destroyed cause of the fire?

  • DylanFFscrub Dylan (@DylanFFscrub) reported

    @Shawhelp I have since this morning and still don’t have any eta on when I can expect service to be restored.

  • yogafan26 Lindsaylovesyoga26 (@yogafan26) reported

    @garlee @Shawhelp I’m having internet issues and cable too. It has to do with the fire that happened in Willoughby and unfortunately it will take several hours and maybe won’t be able to get internet or cable till tomorrow the latest.

  • Tentaskyr 🐙Tentaskyr 🐙 (@Tentaskyr) reported

    @LoyalWolfy @Shawhelp My internet is still throttled down to 14mbps down and 17mbps up. Paying for their Fibre+ plan of 1gif down and 100mbps up.

  • closetag Closetag (@closetag) reported

    @Shawhelp @thyzoburt So you’re telling people it’s still a ‘hydro related problem’; does that mean your techs aren’t able to work on it yet? Hydro says weeks or months to return power to fire destroyed site. If it’s still a hydro related problem your time frame makes no sense.

  • animaniacs 🍮 (@animaniacs) reported

    @Shawhelp i pay $130 a month for this!!! it must be really nice that you are literally the only isp i can get in my building so you can just treat me however huh

  • nicksimard Nick Simard (@nicksimard) reported

    @simon_ook @bchydro I don’t get why a power outage in a relatively small area (149 people affected) means that I don’t have Internet kilometers away from there. Does @Shawhelp not have backup measures for this sort of thing? No other way to restore service?

  • golferrog007 NowWhatDoWeDo (@golferrog007) reported

    @riarenouf @NEWS1130 @Shawhelp Oh yeah sure, any excuse so it's not on their shoulders. Shaw is a joke. they are all pathetic examples of offer customers service and it will get worst once Roger's takes them over. We need more competition in this country forcing them to UP their game. CRTC wake up!