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Shaw outages and service status in Winnipeg, Manitoba

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Shaw generated 0 outage signals in the last 24 hours around Winnipeg, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jun 5, 3:40 PM EDT.
  • 45% Internet (45%)
  • 36% TV (36%)
  • 9% Wi-fi (9%)
  • 9% Phone (9%)

The latest reports from users having issues in Winnipeg come from postal codes R3T , R3L , R3J , R2P , R2K , R3E , R2C and R3Y .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Winnipeg, Manitoba

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Winnipeg, Manitoba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 7: Problems at Shaw

Shaw is having issues since 10:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Winnipeg, Manitoba

The most recent Shaw outage reports came from the following cities: Winnipeg.

CityProblem TypeReport Time
Winnipeg TV 1 day ago
Winnipeg TV 5 days ago
Winnipeg Internet 5 days ago
Winnipeg Phone 11 days ago
Winnipeg Internet 12 days ago
Winnipeg TV 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Winnipeg, Manitoba

Latest outage, problems and issue reports in Winnipeg and nearby locations:

  • MabonTanis
    Tanis Mabon (@MabonTanis) reported from Winnipeg, Manitoba

    @ShawInfo not impressed with technical support tonight.... waited on hold for 37 mins also tried chat got kicked out each time can someone please fix my cable issues

  • JKnDEWsCareBear
    JKnDEWsCareBear 🐻 (@JKnDEWsCareBear) reported from Winnipeg, Manitoba

    @Shawhelp Ok I know it’s been off and on fir a few weeks but this entire week it’s been really bad. Right now nothing!

  • BrookeLee_Allen
    Brooke Allen (@BrookeLee_Allen) reported from Winnipeg, Manitoba

    @Shawhelp terrible service!! No one on chat & my aunt can’t access her messages. U offer no help!!!

  • LukeFilipowicz
    Luke (@LukeFilipowicz) reported from Winnipeg, Manitoba

    @Shawhelp my wifi has been super slow the last few days, restarting the router and my device has not helped. Please help me.

  • jonismrnibs
    Jonathan (@jonismrnibs) reported from Winnipeg, Manitoba

    Usually you put episodes on 2 days after they air but still no new episode of 1000lb sisters on @Shawhelp what’s goin on? Might have to cancel Shaw get discovery + if that’s the case

  • gliverpool9966
    The G.F. Liverpool™© (@gliverpool9966) reported from Winnipeg, Manitoba

    @Shawhelp The worst upgrade of the television guide settings EVER!!! Worst colour designs that you have selected. Not comfortable on the customers eyes at all. Black on Teal Green/Blue isn’t the best selection. Should create a multiple options available for the customer to select.

  • autismbytes
    Patricia Marie Smith (@autismbytes) reported from Winnipeg, Manitoba

    @Shawhelp are phone is not working

  • CraigVroom20
    R. Craig Vroom, CD (@CraigVroom20) reported from City Centre, Manitoba

    @ShawInfo great customer service from Shaw today. Called to cancel tv and internet because we got a super deal from another provider at the home show. Their counter? Full price internet package AND cancelation penalty for cutting cable. #goodriddancecable #shawsucks

  • Withane_Lindsey
    Lindsey With An E (@Withane_Lindsey) reported from Winnipeg, Manitoba

    I have been waiting for @Shawhelp to answer my call for over 40 mins. No offer to do a callback. When I requested a callback yesterday, I never got one.

  • _JanByrd
    Jan Byrd (@_JanByrd) reported from Winnipeg, Manitoba

    @Shawhelp We cannot have the modem fail during work. I cannot be waiting 30 mins on hold for support then unplugging and plugging in modems. I need an it internet connection at ALL times.

  • gfliverpool9966
    #GFL40 #GFLXL 🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (@gfliverpool9966) reported from Winnipeg, Manitoba

    @Shawhelp Since you wouldn’t help run even a 100+ feet of CAT5 cable from a modem that is located in the dining room/living room of a house to somewhere downstairs in one of the rooms that I have via a tech call. I can say this employment opportunity goodbye 👋🏾👋🏾👋🏾👋🏾👋🏾

  • doctor_petsche
    steve (@doctor_petsche) reported from Winnipeg, Manitoba

    @Shawhelp I’d like to do some channel package exchanging. Chat on the app is not working.

  • gfliverpool9966
    #GFL40 #GFLXL 🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (@gfliverpool9966) reported from Winnipeg, Manitoba

    @Shawhelp Since you wouldn’t help run even a 100+ CAT5 cable from a modem that is located in the dining room/living room of a house to somewhere downstairs in one of the rooms that I have via a tech call. I can say this employment opportunity goodbye 👋🏾👋🏾👋🏾👋🏾👋🏾

  • badhabit07
    Thom Cooke (@badhabit07) reported from Winnipeg, Manitoba

    (1/2) I must say that I am quite disappointed with the #ITAENG #Euro2020Final picture quality on @Shawhelp and @CTV. Low resolution, compression artifacts, dropped frames, etc. Meanwhile it’s shot in 4K HDR and is being presented as such by @BBC in the UK.

  • WillHinther
    Suicidestar (@WillHinther) reported from Winnipeg, Manitoba

    Hello @Shawhelp please check your direct messages. Sincerely, A pissed off customer

  • JamesKello
    James Kellough (@JamesKello) reported from Winnipeg, Manitoba

    Hey @Shawhelp, just reporting a service outage in Heritage Park / Crestview area. Outage started around 3 p.m. Got an ETA for restoration?

  • shaughnskinnZ
    Skinnz (@shaughnskinnZ) reported from Winnipeg, Manitoba

    Why is @ShawInfo customer service so bad!? Waiting almost 3 weeks for a callback!

  • wyntyre
    Ak-Sar-Ben Knights (@wyntyre) reported from Winnipeg, Manitoba

    @Shawhelp your Customer Success team is more like your Customer Disappointment team. Do better for your long term customers.

  • kiyanpepper71
    Jason Kiyan (@kiyanpepper71) reported from Winnipeg, Manitoba

    @Shawhelp new environment Canada sucks, been watching to find out the forecast. I can tell you the weather now but no idea about tomorrow. I'll just open the ******* window instead

  • WillHinther
    Suicidestar (@WillHinther) reported from Winnipeg, Manitoba

    Man @ShawInfo is literally ass.... I had a service call between 12-2 & no one has called me or has shown up to my place.... TERRIBLE CUSTOMER SERVICE

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • RaviPoojara_rp
    Ravi Poojara (@RaviPoojara_rp) reported

    @Rogers and @ShawInfo are most unethical companies. When I’m moving out to another province where they are not able to provide fiber internet service, they are asking for early contact break fine. I’m ready to continue with the contract, it is their inability to provide the

  • ydfished
    HoopsfanAB (@ydfished) reported

    @Shawhelp I don’t know how many times this is over the years but you cannot let your simulcast/overide stuff come on when live sports are on. Missing the end of #zags on @KHQLocalNews cuz you guys are screw ups & @CRTCeng never punishes you for it. 😡😡😡😡😡😡😡

  • PoCoello
    Chris (@PoCoello) reported

    @Shawhelp internet outage in poco?? Flashing yellow light 78 people in tech support queue and your ai is useless

  • jskapin
    Jenn (@jskapin) reported

    @Shawhelp What can I do to speak with an actual representative? I was emailed to call or login to update my billing info. The app doesn’t work, logging into my account doesn’t work (I get the “oops! Something went wrong!” page), and I get disconnected when I call in to speak with

  • TomiukCurtis
    Curtis Tomiuk (@TomiukCurtis) reported

    Hey @Shawhelp why has my internet gone down 2 times in the last week? Not very impressed.

  • LindsayWiebeRD
    Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    @Shawhelp @Rogers another day, another problem with our internet cutting out yet again. 😡

  • AeliusYar
    Nova (@AeliusYar) reported

    @Shawhelp is there an internet outage in douglasedale Calgary right now?

  • ZiadFazel
    Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported

    @Shawhelp You’ve admitted you can’t access my account. So what good is sending you a DM? This is my real name. Tell your management to look up my file in your records and fix the problem identified and admitted in your own logs. Entire problem + solution are WITHIN @Rogers. So fix it.

  • laxbird
    Common Sense Politics Please (@laxbird) reported

    You just have to love the ****** @Shawhelp service. They give you chat service that doesn't work for Shaw. Then give you a number that doesn't have service. How are you suppose to contact these people.

  • gerrit_heikamp
    Gerrit Heikamp (@gerrit_heikamp) reported

    @Shawhelp A technician was here because of the poor signal that we have. He replaced the router and indicated that all is well. We still have a poor signal causing poor television reception.