Shaw Outage Report in Winnipeg, Manitoba
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Winnipeg come from postal codes R2G, R3T, R3G, R2K, R2M, R3B, R3R and R2C.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Winnipeg, Manitoba
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Winnipeg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 17: Problems at Shaw
Shaw is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Winnipeg, Manitoba
The most recent Shaw outage reports came from the following cities: Winnipeg.
| City | Problem Type | Report Time |
|---|---|---|
 Winnipeg |
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| Winnipeg |
Internet | |
| Winnipeg |
Internet | |
| Winnipeg |
TV | |
| Winnipeg |
Wi-fi | |
| Winnipeg |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Winnipeg, Manitoba
Latest outage, problems and issue reports in Winnipeg and nearby locations:
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Candice G. Ball
(@candicegball) reported
from
Winnipeg, Manitoba
@Shawhelp an employee didn’t log my returned PVR. I have spent several hours trying to sort this mess out. Not great customer service.
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Jacob Phillips
(@JacobJPhillips) reported
from
Winnipeg, Manitoba
@Shawhelp Your Staff Can’t Just Up Internet $40 Without Notfying The Customer Litereally The Day Of The Billing Date. No Email, No Mail, Nothing. Worst Service I’ve Seen. Now I’m Being Offered $98 On A CONTRACT Instead Of Month 2 Month Like I’ve Been On For Years @ $60-$70
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Gaia Consulting Ltd.
(@GaiaResearchMB) reported
from
Winnipeg, Manitoba
@Bell_MTS - for the last year we have been able to use @Netflix_CA even though we have @shawhelp Internet. All of a sudden that channel says we have to subscribe to your Internet. We switched from yours because it's awful!
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Jan Byrd
(@_JanByrd) reported
from
Winnipeg, Manitoba
@Shawhelp We cannot have the modem fail during work. I cannot be waiting 30 mins on hold for support then unplugging and plugging in modems. I need an it internet connection at ALL times.
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Suicidestar
(@WillHinther) reported
from
Winnipeg, Manitoba
Hello @Shawhelp please check your direct messages. Sincerely, A pissed off customer
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Wilmar S. Samson
(@wheelmargoliath) reported
from
Winnipeg, Manitoba
Hi @Shawhelp I called to report that we don't have any cable and I've been put into line for a long time now. This has been in our screen since last night and it's kinda annoying for we are paying a lot of money monthly and yet we are not getting the service promised. 😡
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Darryl Forbes
(@phillyflyersfan) reported
from
Winnipeg, Manitoba
@Shawhelp want to continue my conversation yesterday from chat but your chat app sucks
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Wilmar S. Samson
(@wheelmargoliath) reported
from
Winnipeg, Manitoba
Talking to people from @Shawhelp is so frustrating. I don’t understand why I have to beg for service we pay. 😡
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The G.F. Liverpool™©
(@gliverpool9966) reported
from
Winnipeg, Manitoba
@timandsid @AndiPetrillo @jamessharman @tim_micallef @Sid_Seixeiro But that only solves half the problem. I have @Shawhelp @ShawInfo so as a #CanadaSoccer fan I’m and many people in Western Canada is SOL on this night
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Lindsey With An E
(@Withane_Lindsey) reported
from
Winnipeg, Manitoba
@Shawhelp please help me re: my modem settings being incompatible with my Sonos speaker
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#100T Suicidestar
(@WillHinther) reported
from
Winnipeg, Manitoba
Streams down because @ShawInfo internet is terrible.
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Robert Granke
(@rgranke) reported
from
Winnipeg, Manitoba
@Shawhelp 12 hours now in Fort Gary without service
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GM #23
(@GMcCorrister) reported
from
Winnipeg, Manitoba
Hey @Shawhelp Trying To My Bill Hear You Guys Should Have Shaw Stores All Over Winnipeg Instead Of @CFPoloPark So Damn Far To Travel Around This Crazy Weather Especially When Roads Are Bad & Slippery When Its Snowing Hard
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steve
(@doctor_petsche) reported
from
Winnipeg, Manitoba
@Shawhelp I’d like to do some channel package exchanging. Chat on the app is not working.
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Gerald Brandt
(@GeraldBrandt) reported
from
Winnipeg, Manitoba
@skywisefahr @Shawhelp @ShawInfo Tech showed up at 2, and left at 6:30. They had a problem multi-homing 3 static IPs to a single mac address. They fixed it, but with the problems I decided to add more ethernet cards to the firewall rather than multi-home.
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The G.F. Liverpool™©
(@gliverpool9966) reported
from
Winnipeg, Manitoba
@Shawhelp It looks like it been resolved “For Now” are we still in “Outage Territory.” Just got back television, telephone and internet.
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The G.F. Liverpool™©
(@gliverpool9966) reported
from
Winnipeg, Manitoba
@Shawhelp It happened again. Telephone, Television all down. Internet as well unable to connect wirelessly. Second time this happen in that many weeks.
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Luke
(@LukeFilipowicz) reported
from
Winnipeg, Manitoba
@Shawhelp my wifi has been super slow the last few days, restarting the router and my device has not helped. Please help me.
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The G.F. Liverpool™©
(@gliverpool9966) reported
from
Winnipeg, Manitoba
But there is one flaw with the application system @Shawhelp. Why can I only allowed 3 devices at one time. A customer should be able to use the Television BlueCurve Free TV application on a minimum of 10 devices. cc @ShawInfo
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Melanie Ann Ferris
(@MelanieAFerris) reported
from
Winnipeg, Manitoba
I’m tired of waiting on hold @Shawhelp. I’ve already talked to an agent to let them know I’m cancelling my service. There is really no need to transfer me to “the loyalty department” to complete this cancellation request. This is very poor customer service.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Tyson Turner
(@tyscona) reported
@lilboops1971 @Shawhelp Thanks Carlene, unfortunately this mimics exactly what I was told when I chatted in with them, that all they can do is transfer to my current address. Or pay a 3 month early cancel fee of $285. Since we don’t know if we will be back in under 3 months, not a viable option.
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Gotrockseh
(@gotrockseh1) reported
from
Calgary, Alberta
@ShawInfo hey is there a service outage in SE Calgary. Phone internet and tv is out?
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Tyler
(@Valomir) reported
@ShawInfo hi there, I get a default gateway error almost daily some days multiple times per day. Also, the windows trouble shooter says the connection is broken. I am connecting over wifi on a laptop. It seems that this doesn't happen with my phone on the same wifi. Please advise
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Jeremy M
(@Sporadic_Ideas) reported
@Shawhelp Internet issues in Transcona (Winnipeg). I can access pretty much every other website other than getting a connection to work (any MB government site)
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Tyson Turner
(@tyscona) reported
Hey @Shawhelp pretty disappointed that after being a customer for years and having a house fire that your company will do zero to help me out. All I wanted was to press pause on my current value plan while I am forced to live somewhere for 2-6 months but was essentially told
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Bourbonbuddy1
(@bourbonbuddy1) reported
@Shawhelp When will the outage in McKenzie Towne be fixed?
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Tomas Nogot
(@togonymmot) reported
@Shawhelp any updates of ETA on restoration of internet connection in winnipeg transcona?? Has been almost an hour without any clear outage cause and time its gonna back up.
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Wishiwazskiing
(@wishiwazskiing) reported
@Shawhelp Now I'm struggling to try and make the device that Shaw made me swap out work. I still have time to change my mind and cancel the new contract ...I might just do that if this is the quality of support.
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Erin S
(@ErinS75744750) reported
@Shawhelp @togonymmot On hold with chat for over an hour with this problem too. Not acceptable.
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Wishiwazskiing
(@wishiwazskiing) reported
@Shawhelp I signed up for two more years, shaw shipped a new device.Everything on the old device worked perfectly but I'm having trouble with the new one.Chatted to tech support and was told sucks to be you, nothing I or anyone else at Shaw can do to help, figure it out yourself.