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Shaw outages and service status in Winnipeg, Manitoba

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Full Outage Map
  • Shaw generated 2 outage signals in the last 24 hours around Winnipeg, including 2 direct reports.
  • The most common problems reported in this area mention E-mail, Internet, and Phone.
  • The most recent signal from this area was received Sep 8, 9:05 AM EDT.
  • 32% E-mail (32%)
  • 26% Internet (26%)
  • 21% Phone (21%)
  • 16% TV (16%)
  • 5% Wi-fi (5%)

The latest reports from users having issues in Winnipeg come from postal codes R3T , R3R , R2X , R2G , R2H , R2K , R2M and R2R .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Winnipeg, Manitoba

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Winnipeg, Manitoba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Winnipeg, Manitoba

The most recent Shaw outage reports came from the following cities: Winnipeg.

CityProblem TypeReport Time
Winnipeg E-mail 8 hours ago
Winnipeg Internet 17 hours ago
Winnipeg Internet 12 days ago
Winnipeg Internet 12 days ago
Winnipeg Wi-fi 20 days ago
Winnipeg E-mail 24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Winnipeg, Manitoba

Latest outage, problems and issue reports in Winnipeg and nearby locations:

  • tweetsfrombrit
    Brittney Ferens (@tweetsfrombrit) reported from Winnipeg, Manitoba

    Only some of my cable channels are working. Please help @Shawhelp

  • Shaneojak
    Jordan (@Shaneojak) reported from Winnipeg, Manitoba

    @Shawhelp My internet download speed is very slow on my Xbox. Help please.

  • WhiskeyCoop
    Paul Cooper (@WhiskeyCoop) reported from Winnipeg, Manitoba

    @ShawInfo thank you SO MUCH for the network reset during triple overtime. You guys suck.

  • Teresa3c
    Teresa Ciccarelli (@Teresa3c) reported from Winnipeg, Manitoba

    Shaw informed me I need to upgrade my TV box or I'll lose channels. Guess what - with the "upgrade" I lost a bunch of channels. After dealing w/ Shaw for 8 hours on chat/phone, issue is still not resolved. Thanks for the downgrade @ShawInfo - still waiting for a call from you!

  • WillHinther
    #100T Suicidestar (@WillHinther) reported from Winnipeg, Manitoba

    Streams down because @ShawInfo internet is terrible.

  • chriscrond
    ChrisCrond (@chriscrond) reported from Winnipeg, Manitoba

    The @Shawhelp support and chat in the shaw website legit feels absolutely like your being scammed. The unbelievable incompetence of the agents just adds to that. This is why I stick to month to month contracts. Sure I could have saved money, but I love the ability to LEAVE

  • JacobJPhillips
    Jacob Phillips (@JacobJPhillips) reported from Winnipeg, Manitoba

    @Shawhelp Your Staff Can’t Just Up Internet $40 Without Notfying The Customer Litereally The Day Of The Billing Date. No Email, No Mail, Nothing. Worst Service I’ve Seen. Now I’m Being Offered $98 On A CONTRACT Instead Of Month 2 Month Like I’ve Been On For Years @ $60-$70

  • BraydonMaz
    Braydon Maz (@BraydonMaz) reported from Winnipeg, Manitoba

    Someone at @Shawhelp should be fired. This afternoon my modem died and it’s 3 days for a technician to bring me a new one. I have solutions! 1. Let me pick one up 2. Send me a new modem via @Uber 3. Hire a service technician that only drops off new modems ITS 2022!!

  • JamesKello
    James Kellough (@JamesKello) reported from Winnipeg, Manitoba

    Hey @Shawhelp, just reporting a service outage in Heritage Park / Crestview area. Outrage started around 3 p.m. Got an ETA for restoration?

  • MyWpgExperience
    Remy A. 🇨🇦 (Downtown Winnipeg) (@MyWpgExperience) reported from Winnipeg, Manitoba

    Just had a @ShawInfo customer chat representative tell me my 2-year internet agreement at $65 per mth 1st yr and $95 per mth 2nd yr was a "deep discount which I should enjoy." (Their words exactly). Considering their current offerings, I both feel both #rippedoff & #punkedoff!

  • Glen4Climate
    Glen Murray (@Glen4Climate) reported from Winnipeg, Manitoba

    As a new Shaw customer I have figured out what SHAW stands for: Stay on Hold And Wait. Two days of being put on hold for 45 mins at a time. Call backs take hours and they don't give you a chance to say hi before they hang up when they do call back. Do not use Shaw. @Shawhelp

  • candicegball
    Candice G. Ball (@candicegball) reported from Winnipeg, Manitoba

    @Shawhelp an employee didn’t log my returned PVR. I have spent several hours trying to sort this mess out. Not great customer service.

  • gliverpool9966
    The G.F. Liverpool™© (@gliverpool9966) reported from Winnipeg, Manitoba

    @Shawhelp The worst upgrade of the television guide settings EVER!!! Worst colour designs that you have selected. Not comfortable on the customers eyes at all. Black on Teal Green/Blue isn’t the best selection. Should create a multiple options available for the customer to select.

  • gfliverpool9966
    #GFL40 #GFLXL 🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (@gfliverpool9966) reported from Winnipeg, Manitoba

    @Shawhelp Since you wouldn’t help run even a 100+ feet of CAT5 cable from a modem that is located in the dining room/living room of a house to somewhere downstairs in one of the rooms that I have via a tech call. I can say this employment opportunity goodbye 👋🏾👋🏾👋🏾👋🏾👋🏾

  • gfliverpool9966
    #GFL40 #GFLXL 🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (@gfliverpool9966) reported from Winnipeg, Manitoba

    @Shawhelp Since you wouldn’t help run even a 100+ CAT5 cable from a modem that is located in the dining room/living room of a house to somewhere downstairs in one of the rooms that I have via a tech call. I can say this employment opportunity goodbye 👋🏾👋🏾👋🏾👋🏾👋🏾

  • Withane_Lindsey
    Lindsey With An E (@Withane_Lindsey) reported from Winnipeg, Manitoba

    Might be time to just cancel my service and go to someone else since my new place will allow me to have a different provider @Shawhelp

  • gliverpool9966
    The G.F. Liverpool™© (@gliverpool9966) reported from Winnipeg, Manitoba

    @Shawhelp The three channels (TSN2, CTV NEWS Channel and CBC NEWS Network) are all back for now. Will monitor if there is any trouble from now on.

  • MelanieAFerris
    Melanie Ann Ferris (@MelanieAFerris) reported from Winnipeg, Manitoba

    I’m tired of waiting on hold @Shawhelp. I’ve already talked to an agent to let them know I’m cancelling my service. There is really no need to transfer me to “the loyalty department” to complete this cancellation request. This is very poor customer service.

  • badhabit07
    Thom Cooke (@badhabit07) reported from Winnipeg, Manitoba

    (1/2) I must say that I am quite disappointed with the #ITAENG #Euro2020Final picture quality on @Shawhelp and @CTV. Low resolution, compression artifacts, dropped frames, etc. Meanwhile it’s shot in 4K HDR and is being presented as such by @BBC in the UK.

  • BraydonMaz
    Braydon Maz (@BraydonMaz) reported from Winnipeg, Manitoba

    . @Shawhelp Last Wednesday my internet and tv were down from 8am until 5:30pm and today the same issue is happening again. What are you going to do for me? I’m working from home and I can’t afford these interruptions.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JenniferKingsb6
    Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported

    @Shawhelp Yes, but that’s not the point. The point is releasing an app that doesn’t support iOS 26.4.2 - and thereby angering EVERY customer who has an Apple device. Fix it ASAP, and ensure future updates work for everyone before releasing it.

  • __guzzzzi
    Guzzzi (@__guzzzzi) reported

    @ACBgal @Shawhelp Hey! Did you fix it? Same problem here

  • ZiadFazel
    Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported

    Dealing with @Shawhelp @Rogers even when all you did is cancel your longtime Shaw service.. But they keep billing you and hitting you with late charges and threatening cancellation… …when you have already cancelled and sent back modem & tv box, proven by courier waybill.

  • Danrek77
    Dave (@Danrek77) reported

    @Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label

  • MaryPChipman
    Ugabug (@MaryPChipman) reported

    @Shawhelp We did it all. It turned out Shaw hadn't properly registered the devices. 2 hours spent on the 'easy swap out' new modem (1 hr w tech support). Worse problems with the TV swapout, still unresolved. 1 hr trying everything, 1 hr waiting for tech support, 1 hour w it. New box needed

  • LindsayWiebeRD
    Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    @Shawhelp I’ve had 2, and they both have. I am just disappointed and done with this modem. Service used to be so much better.

  • Da_Big_Dogg
    Jason Silver (@Da_Big_Dogg) reported

    @Shawhelp question, when watching the 4k stream of an Oil game it goes all pixelated and looks terrible, this happens many many MANY times in just a few min.. how do we solve this??

  • oc_2030_vision
    OC_2030 (@oc_2030_vision) reported

    @Shawhelp Thanks for this update … customer service improves with customer feedback like mine. Next time just turn on TV and see if “The Frame” is on your own TV.

  • RageGeist
    TC-VAN (@RageGeist) reported

    @Shawhelp Hi, my internet has been down about 7hrs now and I'm not seeing my location in the outage section. I contacted support earlier and she said there was an open incident INC1743915 for my area. My postal code is V3B7W4. Any ETA's on service restoration?

  • jayrlocked
    🇨🇦Jay (@jayrlocked) reported

    @Shawhelp you know we pay an exorbitant amount of money for cable and internet and the service being 2 hours is unacceptable not to mention the frequent everyone’s home from work everyday outages!