Shaw

Shaw Outage Report in Fort McMurray, Alberta

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The latest reports from users having issues in Fort McMurray come from postal codes T9H and T9K.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Fort McMurray, Alberta 12/19/2025 13:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Fort McMurray, Alberta

The most recent Shaw outage reports came from the following cities: Fort McMurray.

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City Problem Type Report Time
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MichnaPaul Paul Michna (@MichnaPaul) reported

    @Shawhelp @Miradart How about some more info? Where is the outage? What is the explanation for the delay? And why has our phone, internet and cable gone off, on and back off this evening after this morning's outage?

  • StephL2014 Stephanie Lamarche (@StephL2014) reported

    @Shawhelp Station is still not working and I have restarted both pvr’s even though I feel this is more on your end, it has been over 2 hours now

  • Dustin93802773 Dustin (@Dustin93802773) reported

    @Shawhelp Do you know about any time frame this outage will be fixed. And if it's gonna be all night do us customers get some sort of discount on our services because of the inconvenience

  • MzDevine_ Daphne Devine (@MzDevine_) reported

    Be aware, when hooking up internet service through the smaller companies in YYC, they are RELIANT on @ShawInfo or @TELUS to hook you up. Today is officially 2 weeks I've been waiting for internet access in downtown YY, as @shaw.ca refuses to respond to teksavy's escalationS 🤨

  • Parental_OnKick Parental Advisory (@Parental_OnKick) reported

    well, looks like can't stream YET AGAIN. absolutely AMAZING service from @ShawInfo ever since the @Rogers merge, streamed almost every damned day for a month solid without a SINGLE dropped frame, but yet all of a sudden even with a new line ran to my modem it's impossible. Thanks

  • DankoHabs Dan-o (@DankoHabs) reported

    @Shawhelp internet and tv outage in Edmonton?

  • D_chuk314 Arielle Demchuk (@D_chuk314) reported

    @Shawhelp I see you doing work on your lines in Westmount, Edmonton, and my service has been cut out every 10 minutes, making working from home incredibly challenging. Any plans to reimburse people for these outages when you choose to do work during most people’s workdays?

  • timboalogo27 Tim Parker 🇺🇦 (@timboalogo27) reported

    @Shawhelp do you have a service issue in White Rock, BC? My gateway just went down and is stuck on flashing yellow.

  • Deprio12 Gregory Arnold (@Deprio12) reported from Thunder Bay, Ontario

    @MrComplaintBox @ShawInfo Elderly parents switched to Bluecurve wifi tv last month. The main TV won’t work. Been glitchy since installed. Shaw can’t send a TEC to fix until May. Chat line is useless. No customer service. 2 weeks senior citizens no service. Pathetic! Brutal!

  • ron_frozen Ron Swanson's Frozen Dinner (@ron_frozen) reported

    @ShawInfo Is there a technical problem in Calgary? Our power went out earlier this afternoon and now my internet and TV restart just cycles through the "Welcome" phase.