Shaw

Shaw Outage Report in Fort McMurray, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Fort McMurray come from postal codes T9K and T9H.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Fort McMurray, Alberta 12/05/2025 16:30

December 05: Problems at Shaw

Shaw is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Fort McMurray, Alberta

The most recent Shaw outage reports came from the following cities: Fort McMurray.

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City Problem Type Report Time
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Da_Big_Dogg Jason Silver (@Da_Big_Dogg) reported

    @Shawhelp That sucks!

  • DefectedZephyr DefectedZephyr (@DefectedZephyr) reported

    @Shawhelp all of them, internet related. medicine hat area. As I am not the network holder, I cannot disclose anymore info

  • KymberleyJules Ky ☃️ KindNotWeak 🐾♥️🎗️🕊️❤️🤝❤️ 🇺🇦 (@KymberleyJules) reported

    @Shawhelp It won't allow me to return your request for a direct message. Super. Now phone and internet are having problems but remember I pay you 3 months in advance only to spend a minimum of 8 hours a month on the phone with your people. @ShawInfo

  • _Rootoo Marc (@_Rootoo) reported

    @Shawhelp Please DM me. Need help, possible home network breach.

  • KymberleyJules Ky ☃️ KindNotWeak 🐾♥️🎗️🕊️❤️🤝❤️ 🇺🇦 (@KymberleyJules) reported

    @ShawInfo PHONE NOT WORKING AS USUAL. Change to MANITOBA Telephone System

  • _Rootoo Marc (@_Rootoo) reported

    @Shawhelp I’m having some serious issues with specific webpages and even trying to log into the modem to change the password. Can you help or reset my system and kick everyone off and reset my password for me?

  • MarthThePaladin Whattaninja (@MarthThePaladin) reported

    @Shawhelp either there’s an outage in west Edmonton or my modem is dead. Can I just go into a store and get a new modem?

  • GehlD doormouse (@GehlD) reported from Edmonton, Alberta

    @Shawhelp be advised that the Equipment Guide for Shaw's Fibre+ Gateway 3.0 (XB8) is not available for the residential edmonton alberta market . i was given non accurate details about upgrading to newer equipment by ontario chat support.

  • DefectedZephyr DefectedZephyr (@DefectedZephyr) reported

    @ShawInfo wtf is wrong with your networking? EVERY DAY I have a problem, and it's a major disturbance of my day.

  • KJinthe604 Ken Johns (@KJinthe604) reported

    Got to love when @ShawInfo is relying solely on my bill of $440 to be able to continue to operate. Can’t pay the bill until the 27th but they don’t care. They just want to show they need to be bought by Roger’s and treat a veteran like crap!