Shaw outages and service status in Fort McMurray, Alberta

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort McMurray, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇨🇦Jay (@jayrlocked) reported 8 minutes ago

  @Shawhelp you know we pay an exorbitant amount of money for cable and internet and the service being 2 hours is unacceptable not to mention the frequent everyone’s home from work everyday outages!

• 
  Mark Banks (@markbanks6) reported 8 minutes ago

  @Shawhelp I’m not out of region which is why I reached out. I’ve never had this issue previously. This was also viewed on satellite not digital. You can see from my pic that the broadcast was still playing in the background. Normally the screen is black behind the pop up if out of region

• 
  Chris Sigurdson (@sigurdson_chris) reported 12 minutes ago

  @Shawhelp It's a shaw email problem, do you still service shaw email? None of the questions asked lead me to that. Has Rogers taken over all of it now?

• 
  Gail Eckert (@gaileckert) reported 13 minutes ago

  @Shawhelp reporting outage in River heights. Please advise status

• 
  Release the files (@BlackBlazeE) reported 13 minutes ago

  Due to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.

• 
  Alan (@aches63) reported 15 minutes ago

  @Shawhelp Hi, our cable has been offline all day. Get a "No Content" message window. We hear others have the same issue here in west Calgary. Have done the unplug/wait 30 seconds/plug back in with no resolution. A tech reset the box too. Is there something going on??

• 
  Madelinenerdfighter from the @IamMADELINEpod (@Madelinenerd) reported 22 minutes ago

  @Shawhelp I'm on hold with tech support as my internet is down. Do you have lower mainland outages?

• 
  Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported 23 minutes ago

  Dealing with @Shawhelp @Rogers even when all you did is cancel your longtime Shaw service.. But they keep billing you and hitting you with late charges and threatening cancellation… …when you have already cancelled and sent back modem & tv box, proven by courier waybill.

• 
  Release the files (@BlackBlazeE) reported 23 minutes ago

  No stream today as the internet issues are back. Weirdly consistent numbers on up/down speeds, and ping when this happens. Almost like @ShawInfo is throttling our connection.

• 
  rc edwards (@f1redwards) reported 24 minutes ago

  @Shawhelp Why is it always a struggle to connect to Tubi? Yes, I have unplugged and restarted my box multiple times and it rarely connects. I’m paying for the service I expected it to work. If not, I expect a discount on my bill this month because this is ridiculous.