Shaw Outage Report in Fort McMurray, Alberta
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The latest reports from users having issues in Fort McMurray come from postal codes T9H and T9K.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Fort McMurray, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Fort McMurray, Alberta
The most recent Shaw outage reports came from the following cities: Fort McMurray.
| City | Problem Type | Report Time |
|---|---|---|
 Fort McMurray |
Internet | |
| Fort McMurray |
Internet | |
| Fort McMurray |
Internet | |
| Fort McMurray |
Internet | |
| Fort McMurray |
Internet | |
| Fort McMurray |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Teresa Ciccarelli
(@Teresa3c) reported
from
Winnipeg, Manitoba
Shaw informed me I need to upgrade my TV box or I'll lose channels. Guess what - with the "upgrade" I lost a bunch of channels. After dealing w/ Shaw for 8 hours on chat/phone, issue is still not resolved. Thanks for the downgrade @ShawInfo - still waiting for a call from you!
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Jonathan
(@therabidpickle) reported
@Shawhelp Having connection issues over last couple months throughout house. Constantly having to change WiFi Channels. Would think this is required with internet 500.
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Sabres
(@Sabres_Fans9) reported
@Shawhelp hi there very concerned Shaw direct tv has offered zero news on nhl center ice season starts in 7 days help plz !!! I don’t wanna have to switch company’s !
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Roland van Kaauwen
(@DaddyR69) reported
from
Surrey, British Columbia
@ShawInfo. 24/7 customer support, my *** !!! I’ve been 1st in the queu for almost 2 hours now. Did your people go home and leave me on hold ?!?!? 😡
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Anita Daher
(@anitadaher) reported
@Shawhelp Thanks, Jack! You guys must be exceptionally busy these days. I've just gotten off the phone with someone. It was a tough and confusing issue, but the support agent did what she could. Figures crossed the problem is solved.
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Jonathan Sas
(@jonnysas_) reported
I’ve just never in my life been through the customer service hell that @ShawInfo is putting me through. And it’s not the workers, who are trying to help. It’s a heartless company that doesn’t empower front line workers to do anything except protect their profit margins
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Cheryl Neathway
(@CNeathway) reported
@imnotclaire @Shawhelp Same here...and I actually had to converse with my family! But, they seem nice. Seriously though, over 24 hours, this is ridiculous! Telus has my mobile service, perhaps it's time to do a total shift. Get it together Shaw. #ShawSurreyOutage
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Iman 🦋
(@yaramoon20) reported
@Shawhelp If you answer ur customer calls that will be a big help,if ur online chat response to customer needs that will be a big help,you know what if i had ever felt sorry in my life it will be the day I signed 2 years contract with ur service,i am paying money for nothing
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Sam Cruz
(@ssamuellccruzz) reported
@Shawhelp Its been over 24 Hours of no @CSGO because internet is down in surrey... Im naseous, shaking having vivid images of being 1tapped through a smoke... Look what you’ve done to me @Shawhelp
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Pat
(@BoomerMia) reported
@Shawhelp Please make sure the world juniors hockey games today don’t have the same issues as yesterday. People that were watching TSN on Telus had no issues customers with shaw did