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Shaw Outage Report in Fort McMurray, Alberta

Why is my Shaw service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Fort McMurray come from postal codes T9H .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort McMurray, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Fort McMurray, Alberta

The most recent Shaw outage reports came from the following cities: Fort McMurray.

CityProblem TypeReport Time
Calgary Internet 58 minutes ago
Brampton Internet 3 hours ago
Surrey Internet 6 hours ago
Edmonton Internet 6 hours ago
Calgary Internet 7 hours ago
Edmonton Internet 9 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Hrbngr_of_btfl
    Gen_Grevious ∞ (@Hrbngr_of_btfl) reported

    I'm so sick of exploitative companies like @TELUS. I pay 120$ a month for internet and the service I receive is terrible. My internet has been down for 13 days now and they've done absolutely nothing to help me. I think it's time make the switch to @ShawInfo

  • Justin_Nomura_
    Justin Nomura aka @VanCity_J_NO (@Justin_Nomura_) reported

    @Shawhelp Thanks for the response but I think your company should have one person to make sure it is correct. Do no lay blame on broadcasters. Also why show blackout channels, why not just delete them? I look forward to watching a game in Toronto and when time comes it is blacked out.

  • codemaestro
    codemaestro (@codemaestro) reported

    @Shawhelp Hey Kyle. Support set me straight by having me unplug and reconnect the system to reboot it. Thanks for your help!

  • HeyItsCherrry
    Cherry 🍒 (@HeyItsCherrry) reported

    @Shawhelp Lmfao all jokes aside, you probably just fixed like 1/3 of the problems that would have come in.

  • PastaPantry
    Pasta Pantry™ (@PastaPantry) reported

    @Shawhelp Please reach out. We are having service interruptions and can not get through on the 1877 number. Thanks

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    @Shawhelp @wolcoski Shaw is 3 hrs hold time. Rogers is 3 hrs hold time. Telus is 3 hrs hold time. Ebox (Bell) is 3 hrs hold time. (some people report 4) Took one person 2 days to call Ebox to report their Rogers outage. Wonder what Teksavvy's hold time is? #CRTC

  • AnimeBytes
    Nishi (@AnimeBytes) reported

    Dear @ShawInfo/@Shawhelp when your tech support doesn't know the terms hairpin routing, you dun f'ed up with their training.

  • Justin_Nomura_
    Justin Nomura aka @VanCity_J_NO (@Justin_Nomura_) reported

    @Shawhelp $150/month for this service? I think I will change to @TELUSsupport

  • MORI20DM
    My Other Roll (@MORI20DM) reported

    @TorVsGaming @Shawhelp I have a solution....turn off phone; phones are overrated. Mute and ignore xD I set unknown numbers to go direct to voicemail as well and never check voicemail. #hermitlife #humbug

  • wolcoski
    Corrinne Wolcoski (@wolcoski) reported

    @Shawhelp still no reply or help#over 24hrs@later