Shaw

Shaw Outage Report in Fort McMurray, Alberta

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The latest reports from users having issues in Fort McMurray come from postal codes T9K and T9H.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Fort McMurray, Alberta 12/11/2025 12:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Fort McMurray, Alberta

The most recent Shaw outage reports came from the following cities: Fort McMurray.

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City Problem Type Report Time
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • tinkerbell95k1 Tonka95k (@tinkerbell95k1) reported

    @Shawhelp is there an outage in vancouver right now? UBC area?

  • DaddyR69 Roland van Kaauwen (@DaddyR69) reported

    @Shawhelp Jack !!! On hold now with customer service for 35 minutes. Almost $200 a month for services I hardly use and can’t even contact your offices. This is outright ridiculous !!

  • BoomerMia Pat (@BoomerMia) reported

    @Shawhelp Please make sure the world juniors hockey games today don’t have the same issues as yesterday. People that were watching TSN on Telus had no issues customers with shaw did

  • therabidpickle Jonathan (@therabidpickle) reported

    @Shawhelp Having connection issues over last couple months throughout house. Constantly having to change WiFi Channels. Would think this is required with internet 500.

  • Husky121212 DN Paradis (@Husky121212) reported

    @Shawhelp any known issue with service in Sault Ste Marie? Multiple channels freezing or going black since yesterday.

  • ashleyw971 aashley (@ashleyw971) reported

    @Shawhelp is there perhaps another way to contact customer service to explore the different plans? Thanks in advance!

  • peterlprete Shane! Come back! (@peterlprete) reported

    @Shawhelp only 55 minutes on hold today, keep up the great customer service....NOT

  • yaramoon20 Iman 🦋 (@yaramoon20) reported

    @KelvinJohn15 @KrishnaBhatraju @Shawhelp They know nothing about customer service all what they are good for is sending bills, 🥴

  • anitadaher Anita Daher (@anitadaher) reported

    @Shawhelp Thanks, Jack! You guys must be exceptionally busy these days. I've just gotten off the phone with someone. It was a tough and confusing issue, but the support agent did what she could. Figures crossed the problem is solved.

  • seannamc SMC (@seannamc) reported

    @Shawhelp our brand new blue curve freezes and stalls CONSTANTLY. No one will get back to me on Twitter or the support chat from Shaw. Ridiculous