Shaw

Shaw Outage Report in Fort McMurray, Alberta

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The latest reports from users having issues in Fort McMurray come from postal codes T9H.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Fort McMurray, Alberta 03/17/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Fort McMurray, Alberta

The most recent Shaw outage reports came from the following cities: Fort McMurray.

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City Problem Type Report Time
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • giacino Guillaume Iacino (@giacino) reported

    @Shawhelp my internet is down for the last 15 minutes. He has been on/off since around midnight. could you please look into it? Account 014-1229-7948. Address: 1105-1330 Hornby St, Vancouver. Thanks.

  • Derrrrick_ derrick_ (@Derrrrick_) reported

    @Shawhelp internet down in Surrey?

  • rocko_ca Trev (@rocko_ca) reported

    Um @CHEK_News is not working on @Shawhelp

  • mynameiskate Kate Trgovac (@mynameiskate) reported

    @Shawhelp any internet issues in East Van in Vancouver right now? Have tried cycling modem a couple of times and it’s just not connecting.

  • DarkDeeM Matthew D (@DarkDeeM) reported

    @Shawhelp having internet issues since last night, disconnecting every 20 seconds (DNS issues), having to use my phone as a hotspot to continue working but running out of DATA. Been seeing this a lot more often lately, any help would be appreciated!

  • Bwalker9313 Blair Walker (@Bwalker9313) reported

    @Shawhelp @annelisegashus Now it just keeps going on and off on and off. terrible service. I constantly call you and guys do that absolute bare minimum to fix it

  • drksyder74 Tony Brown (@drksyder74) reported

    @Shawhelp any service problems in north Surrey? Internet keeps dropping out!

  • Da_Big_Dogg Jason Silver (@Da_Big_Dogg) reported

    @Rogers So DONT believe that you will create jobs. I’ve see you’re TERRIBLE customer service! I’ve been HARASSED by your staff when we left your services. I for one hope to GOD the @CRTCeng doesn’t approve this take over of @ShawInfo

  • TekSavvyCSR TekSavvy Assistance (@TekSavvyCSR) reported

    @mattrocksdesign @Shawhelp Routine maintenance in the area did cause an outage yesterday for both Shaw and TekSavvy customers but that has since been resolved. Please try a 5 minute power cycle of your modem/router, and if still having issues, send us a DM and we'll troubleshoot. -JD

  • stevenqntran Steven (@stevenqntran) reported

    @Shawhelp are you experiencing internet outage issues in south east Winnipeg area? Mine just cut out.