Shaw

Shaw Outage Report in Fort McMurray, Alberta

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The latest reports from users having issues in Fort McMurray come from postal codes T9H and T9K.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Fort McMurray, Alberta 03/12/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (20%)

    TV (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Fort McMurray, Alberta

The most recent Shaw outage reports came from the following cities: Fort McMurray.

Loading map, please wait...
City Problem Type Report Time
CanadaFort McMurray Internet
CanadaFort McMurray Total Blackout
CanadaFort McMurray Internet
CanadaFort McMurray Total Blackout
CanadaFort McMurray Internet
CanadaFort McMurray Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jmw52 🐓🍭🍭can't wear 😷 (@jmw52) reported

    Hey @Shawhelp Did you know if I wanted to do self serve I would!? Did you know if I say will call in xx minutes I do! Did you know your website does not show any outage and yet this is the 2nd time calling support in 10 days? Poor service online, on phone or in person.

  • Mandaloo85 Mandy (@Mandaloo85) reported

    @Shawhelp hello! boxes are all freezing/going pixelated. Can someone advise if there are issues in my area? I have sent a DM with my address. Thanks!

  • riula Romeo Iula (@riula) reported

    @Shawhelp I called regarding an internet issue. It was determined that there is noise on the line, and a technician would need to be sent out. I was told I would receive a call when your ability to schedule a technician was restored. It’s been over 24 hrs and no call. Ya’ll ok?

  • laureneinfeld1 lauren e (@laureneinfeld1) reported

    @Shawhelp any issues with connectivity in Winnipeg? We have cable, but internet is down

  • raidersfan31 Rob Gibson (@raidersfan31) reported

    @shawhelp the worst service ever. I'm paying for premium service and I'm not even getting the lowest level. 50 or 60 mb/sec when it should be 1000. I just want a refund for not getting what I've been paying for. 180 per month. very poor service and even worse customer service.

  • vickilaszlo vicki 🇺🇦 (@vickilaszlo) reported

    Hi @Shawhelp. Any ETA to fix digital phone service in Calgary? My parents have gone two days without the phone working.

  • LoudMthBrownGrl Loud Mouth Brown Girl (@LoudMthBrownGrl) reported

    @Shawhelp You and I both know they're just going to tell me to reboot the box. i feel like there should be a better solution by now.

  • CdnCandy Candy 🇨🇦 (@CdnCandy) reported

    @Shawhelp can you tell me if there is an outage in my area?

  • graham_ross Graham Ross (@graham_ross) reported

    @Shawhelp how do I get a new service set up? I can’t install myself because I need a wire pulled. Interactive service very frustrating. Is there a human I can talk to to order your product

  • Soroyama David Epp (@Soroyama) reported

    @Shawhelp Is anybody working to fix the internet for those of us in T5P? I see there’s already other tweets about this. Epcor had a pole fire that took out the power for a couple of hours and I suspect it took out the cable as well. How much longer am I going to be without?