Shaw

Shaw Outage Report in Fort McMurray, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Fort McMurray come from postal codes T9K and T9H.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Fort McMurray, Alberta 12/12/2025 14:15

December 12: Problems at Shaw

Shaw is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Fort McMurray, Alberta

The most recent Shaw outage reports came from the following cities: Fort McMurray.

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City Problem Type Report Time
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • geoffmichell Geoff Michell (@geoffmichell) reported

    @Shawhelp guys…..we’re trying to change our internet plan but having huge issues. Please Help!

  • davidmfisher Dave Fisher (@davidmfisher) reported

    @Shawhelp I live in the Sundance community of Calgary. Telus is currently installing Fibre optic cable. Is Telus impacting the performance & reliability of my Shaw internet & Wi-fi service? OR perhaps I should change my service to Telus.

  • feedjef Jeff (@feedjef) reported

    @Shawhelp @shawinfo @shawelp Just know your team charges me full price for data/calling/mms/SMS, when my data is faulty and MMs does not work at all. Tried to make me feel bad about asking why I am paying full price for a partial service that is taking 3+ weeks to solve.

  • feedjef Jeff (@feedjef) reported

    @Shawhelp @ShawInfo @Shawhelp Just know your team charges me full price for data/calling/mms/SMS, when my data is faulty and MMs does not work at all. Tried to make me feel bad about asking why I am paying full price for a partial service that is taking 3+ weeks to solve.

  • brad23jordan23 Brad Smith (@brad23jordan23) reported

    @Shawhelp Yes for sure. Can’t get service call till Wednesday

  • pitimab Pitima Cooper Leavitt (@pitimab) reported

    @Shawhelp I am in Dalhousie and internet connection is down. Is there something going on?

  • jamespatyoung James Young (@jamespatyoung) reported

    Hey @Shawhelp you got better customer service than this? #potentialcustomer

  • KelliBuckreus Kelli Buckreus is still social distancing (@KelliBuckreus) reported

    @ShawInfo Looks like internet service is down in Morinville, AB. Is there an ETA for when it will be back up?

  • solidplans Aaron Stone 🍃 (@solidplans) reported

    @Shawhelp Can one of your team members call my mom and help her out. She has no internet. I DMd but no reply. TIA

  • Phoenixx_w_r iSHAN (@Phoenixx_w_r) reported

    @ShawInfo @Shawhelp Can I please get some better internet services in Winnipeg. If I didn't had a need for 1gbps connection thenwould have never chose your services. Pathetic services with premium charges.