Shaw

Shaw Outage Report in Fort McMurray, Alberta

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The latest reports from users having issues in Fort McMurray come from postal codes T9H.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Fort McMurray, Alberta 03/17/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Fort McMurray, Alberta

The most recent Shaw outage reports came from the following cities: Fort McMurray.

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City Problem Type Report Time
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DrRandyPaterson Dr Randy Paterson (@DrRandyPaterson) reported

    I am pleased to announce that @telus has won a 2021 trifecta! Worst consumer website, most opaque email alerts, and least helpful AI support. Congratulations! All we want to do is pay our bill but it seems to be a state secret. Regrets to @shawinfo and @rogers.

  • VictorReSean ReSean (@VictorReSean) reported

    @Shawhelp my internet is 97X slower than normal. HELP!!!! I'm in the Lower Mainland.

  • _scootR scootR | Jeremy (@_scootR) reported

    @MisterTomox @therealjshields @Shawhelp Nope - installing the new device and it's not being recognized or setup by the service as it should. I may have to put back together my old network... Sigh.

  • dlmancuso Dom (@dlmancuso) reported

    @Shawhelp Slow connection in South Red Deer...

  • _Yorito Dann_Fung (@_Yorito) reported

    @Shawhelp internet down for North Surrey area?

  • dhuhtala Dale Huhtala (@dhuhtala) reported

    @shawhelp How long are the wait times for online chat? It's been over an hour to try and fix a mistake you made on my bill!!

  • reanimation03 Reanimation (@reanimation03) reported

    @Shawhelp Work depends on working from home but @Shawhelp @ShawInfo does not care for that. Just money grabbers with no help.

  • RegineNomorosa Regine Nomorosa (@RegineNomorosa) reported

    @Shawhelp any issue for internet connection in Surrey, BC?

  • tracyglennYVR Tracy ترايسي (@tracyglennYVR) reported from Burnaby, British Columbia

    @ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?

  • robertesell Robert E Sell (@robertesell) reported

    @ShawInfo The new device you sent me has a default password of "password" with no instructions to the customer to change this. Instead, you point us to your crap app. Wonder how many customer devices are owned...