Shaw

Shaw Outage Report in Fort McMurray, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Fort McMurray, Alberta 02/25/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ShariONeill12 Shari O'Neill🇨🇦🍀🇮🇪 😷 (@ShariONeill12) reported

    @Shawhelp Thx for no help. Your online agent told me yesterday that a Senior Tech would be sent to my home if my issue wasn't resolved. Its not resolved and the agent online now won't book the appointment. Intermittent internet or no internet, I'm so fed up with it.

  • NuzhatJamal Nuzhat Jamal, MPH (@NuzhatJamal) reported

    @Shawhelp my Shaw internet has been terrible. retention department isn't willing to upgrade speed within my budget. is this how you show appreciation to healthcare workers during a pandemic? you've got an opportunity here to rise up.

  • aaron_heinrich Aaron Heinrich (@aaron_heinrich) reported

    @Shawhelp Why can't I watch Oilers game, not in Service area!!? I am in Edmonton, I have Sportsnet! Come on.

  • ABigGayLetsPlay The Big Gay Let's Play #BlackLivesMatter (@ABigGayLetsPlay) reported

    @Shawhelp Again, it’s not a thing they need to take over for considering they’re waiting on Shaw and have been since Monday, but I continue to not blame you individually for not being able to help what has been a company wide issue

  • SeanToohey Sean Toohey (@SeanToohey) reported

    Anyone else in downtown #yyj having issues with Shaw internet for business? @Shawhelp

  • CraigKoban 𝘾𝙧𝙖𝙞𝙜𝙚𝙧'𝙨 𝘾𝙞𝙣𝙚𝙢𝙖 𝘾𝙤𝙧𝙣𝙚𝙧 🎥🎞🎬 (@CraigKoban) reported

    Hey @Shawhelp. Just “upgraded” to Internet 600 (was on 300) on a new 24 month contract and I’m now getting slower wifi speeds than I was with 300. Call center tech was completely ineffectual. As a 20 yr customer I’m rather upset.

  • lottieblix ✨Lottie Blix✨ (@lottieblix) reported

    I am SO SICK OF THIS. Internet completely dropped mid-stream with 150+ viewers. This has been an ongoing issue in my area for years now and it’s never been resolved. @Shawhelp

  • SeanToohey Sean Toohey (@SeanToohey) reported

    @Shawhelp your website says there are no issues but our offices are down here in Victoria, please advise

  • happypam_82 Pamela W (@happypam_82) reported

    @Shawhelp Good morning! Is there a system outage on pods again today? All my pods are offline. I have reset my gateway, unplugged and plugged them all back in - no dice!

  • nataliecsws Natalie (@nataliecsws) reported

    @Shawhelp I'm currently unable to stream live TV (any channel) on BlueCurve; it keeps giving me an Error player.-9002.14007. Please help!