Shaw

Shaw Outage Report in Fort McMurray, Alberta

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The latest reports from users having issues in Fort McMurray come from postal codes T9H and T9K.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Fort McMurray, Alberta 12/12/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Fort McMurray, Alberta

The most recent Shaw outage reports came from the following cities: Fort McMurray.

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City Problem Type Report Time
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DvoxtheGreat Dvox 🇨🇦 (@DvoxtheGreat) reported

    @Shawhelp @Chadrl Pay too much money for these constant technical issues And on a night like tonight Wtf

  • Cinnamo02380678 Cinnamon (@Cinnamo02380678) reported

    @Shawhelp It has been determined by numerous techs on your end, that the box on my end is NOT the issue. It is somwhere between the broadcasters, and outside my property. You keep pixilating, I keep tweeting till its fixed. Simple #yvr #fraservalley

  • mrsunshinebaby Jasper Sunshine (@mrsunshinebaby) reported

    Hey @ShawInfo , why haven’t you been able to provide a stable internet connection in the past 2 weeks? Also terrible customer service..this is unacceptable

  • Retrospect89 Rob Rollingson (@Retrospect89) reported

    @Shawhelp Hey, I just got home from work and my internet is still out. Says on the link provided this issue was resolved hours ago. I’m still having the same problem. Help?

  • beachcruise69 Peach City (@beachcruise69) reported

    @Shawhelp Yet again your service is down in my area. I'll be looking for a new provider tomorrow

  • greggers04 Greggers (@greggers04) reported

    Pretty disgusting the monopoly on telecommunications in Canada. @PierrePoilievre Also never deal with @Shawhelp worst customer service ever.

  • rocketboot J. Scott-McQueen (@rocketboot) reported

    @Shawhelp I'm glad to hear that you've resolved the issue, however I'm still not getting internet service in Crescent Heights. I have reset my modem and still nothing.

  • NorthernRiverC silly goose (derogatory) (@NorthernRiverC) reported

    @Shawhelp some guys came out to “fix” our internet, unannounced, now the internet doesn’t work and you can’t get someone out here until friday. I could get a different provider here faster than that. wtf

  • JustCdnTrish Just_Trish (@JustCdnTrish) reported

    @Shawhelp Message sent. The issue is it's cutting in and out on the TV.

  • RandieGF Miranda G F (@RandieGF) reported

    @Shawhelp 20 hours total. Bologna. Hope there's some sort of credit applied to those of us that had issues for that long.