Shaw Outage Report in Fort McMurray, Alberta
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The latest reports from users having issues in Fort McMurray come from postal codes T9H .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
Problems in the last 24 hours in Fort McMurray, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort McMurray, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
- Internet (54%)
- TV (19%)
- Wi-fi (11%)
- E-mail (9%)
- Total Blackout (6%)
- Phone (2%)
Live Outage Map Near Fort McMurray, Alberta
The most recent Shaw outage reports came from the following cities: Fort McMurray.
| City | Problem Type | Report Time |
|---|---|---|
 Whitecourt
|
Internet | 8 hours ago |
|
Edson
|
Internet | 8 hours ago |
|
Edmonton
|
Internet | 8 hours ago |
|
Vancouver
|
Internet | 9 hours ago |
|
Edmonton
|
Internet | 1 day ago |
|
Winnipeg
|
Internet | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Ronan Cockar (@RonanCockar) reported from Calgary, Alberta@ShawDirect @Shawhelp So tried the chat option and requested someone call me. I want to cancel all my services. The guy tells me to call you. I have wasted 4 plus hours.....
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ashishdani (@ashishdani) reported from Vancouver, British Columbia@Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!
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Lindsey With An E (@Withane_Lindsey) reported from Winnipeg, ManitobaI have been waiting for @Shawhelp to answer my call for over 40 mins. No offer to do a callback. When I requested a callback yesterday, I never got one.
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp I can’t login @CraveCanada on my MacBook because it thinks my password is wrong but it’s not because I can login to the CraveTV app on my iPad no problem but can’t say the same thing for that on my MacBook please help
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Melanie Ann Ferris (@MelanieAFerris) reported from Winnipeg, ManitobaI’m tired of waiting on hold @Shawhelp. I’ve already talked to an agent to let them know I’m cancelling my service. There is really no need to transfer me to “the loyalty department” to complete this cancellation request. This is very poor customer service.
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp
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Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Mark Pavelich (@MarkPavelich) reported from Edmonton, Alberta@mike_in_yvr @ShawInfo @Shawhelp No it doesn’t. I feel bad for you now. @ShawInfo #BRUTAL
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Dave Olson (@DCOlson64) reported from Lethbridge, Alberta@Shawhelp sent dm half an hour ago regarding internet issues in the Blackfoot Circle area in Lethbridge. Still waiting for a reply.