Shaw

Shaw Outage Report in Fort McMurray, Alberta

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

The latest reports from users having issues in Fort McMurray come from postal codes T9K and T9H.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Fort McMurray, Alberta 09/17/2025 17:15

September 17: Problems at Shaw

Shaw is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Fort McMurray, Alberta

The most recent Shaw outage reports came from the following cities: Fort McMurray.

Loading map, please wait...
City Problem Type Report Time
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Wi-fi
CanadaFort McMurray Internet
CanadaFort McMurray Total Blackout
CanadaFort McMurray Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ryansmith1983 Ryan Smith (@ryansmith1983) reported

    @drdavebrooks @Shawhelp My parents live there! I feel so bad for them

  • SandraHulleman Sandra Hulleman (@SandraHulleman) reported

    @ShawInfo we’ve been customers from the beginning. Had trouble w cable and Internet a month ago. Was ok. Now same problem again and the soonest a technician can come out is DEC 4? Totally unacceptable.

  • RetireOilers12 Fire Nicholson and Holland (@RetireOilers12) reported

    @Shawhelp please fix your service, trying to watch hockey.

  • LallyAd LallyA (@LallyAd) reported

    @Shawhelp Damn @TELUSsupport y’all are that evil

  • kz_nakano Claudia Mendoza N (@kz_nakano) reported

    @ShawInfo why is my internet bill never paid even when it's on auto payment????

  • RetireOilers12 Fire Nicholson and Holland (@RetireOilers12) reported

    @Shawhelp day three of terrible service 😑

  • UnitedNfld2175 Geoff (@UnitedNfld2175) reported

    @Shawhelp @ShawInfo So I received my new pvr in the mail which was great,the news about my bill with a price freeze was top notch only down side to my pvr compared to the one i had befor the upgrade this machine does not have a clock on it & i feel lost without it

  • cathyraptor4 cathy (@cathyraptor4) reported

    hey @ShawInfo , guess what? i have to use data to tweet this cause your internet never works. love paying for half-assed service! u stink

  • pregitzer Nilsy (@pregitzer) reported

    @Shawhelp 7805704454. Look it up. Info should be there from my previous contacts. Having to explain this again to a new set of ears is only pushing me to cancel my entire package .

  • LallyAd LallyA (@LallyAd) reported

    @MGandhi_CFP @TELUSsupport And that’s why I am on @Shawhelp haven’t had an issue