Shaw

Shaw Outage Report in Fort McMurray, Alberta

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The latest reports from users having issues in Fort McMurray come from postal codes T9H and T9K.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Fort McMurray, Alberta 10/14/2024 11:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (54%)

    Internet (54%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (8%)

    E-mail (8%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Fort McMurray, Alberta

The most recent Shaw outage reports came from the following cities: Fort McMurray.

Loading map, please wait...
City Problem Type Report Time
CanadaFort McMurray Wi-fi
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray TV
CanadaFort McMurray Internet

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • willy7292 Bill Reilander (@willy7292) reported

    @Shawhelp help

  • AmitSha24845591 Amit Sharma (@AmitSha24845591) reported

    @Shawhelp can you please provide help on ETA for outage in surrey Guildford area. It is nearly 24 hours now and there is no resolution yet.

  • TheFallingStar WonderSteve (@TheFallingStar) reported

    @Shawhelp @GillRaghbir We need to know if service will be restored before tomorrow 6AM

  • TheFallingStar WonderSteve (@TheFallingStar) reported

    @Shawhelp Do you have an update on the Surrey outage? Still no service for me after almost 23 hours

  • ikraamgee Ikraam (@ikraamgee) reported

    @GillRaghbir @TheFallingStar @Shawhelp Jesus my Freedom data hasn’t been working since last night and their customer support couldn’t figure it out. It drove me crazy

  • Lindadewitt2009 Linda Dewitt (@Lindadewitt2009) reported

    @Shawhelp Our cable and internet stopped working last night around 9 pm and it's still not back up and it's been 24 hrs. I realize crews are working on the issue but seriously there needs to be some compensation for the disruption and the length it had taken to get it back up.

  • WendyMatthes Wendy (@WendyMatthes) reported

    @Shawhelp 😥i need assistance and no one is answering. How do I DM? Send a tech to fix my issues please.

  • bguanzon Ben (@bguanzon) reported

    @Shawhelp It’s 7:47 PM and still no service - 24 hours ago was the outage. What’s the plan for compensation or credit for not having service available. This is also impacting work as I am limited in my ability and will now have to make alternative plans and no way to call 911!

  • bruceleiter PapaLeits (@bruceleiter) reported from Edmonton, Alberta

    @slimschadey161 It’s @Shawhelp that is the issue as usual. It’s the same on all my channels. Turned the TV off for awhile and just switched back on now to watch Finland/US. Let’s hope

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    @im_andrewtodd @ShawInfo @Shawhelp Still on hold -- 3.5 hours now, not hanging up. Sent all my message chats and info to the Better Business Bureau this evening and let them sort out the "Contract" Shaw makes us sign but doesn't provide the service agreed to.