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Shaw service status in Fort McMurray, Alberta

Why is my Shaw service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Fort McMurray come from postal codes T9H .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort McMurray, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Fort McMurray, Alberta

The most recent Shaw outage reports came from the following cities: Fort McMurray.

CityProblem TypeReport Time
Fort McMurray Wi-fi 14 days ago
Fort McMurray Internet 1 month ago
Fort McMurray Internet 4 months ago
Fort McMurray Internet 4 months ago
Fort McMurray Internet 4 months ago
Fort McMurray Internet 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MysteryT15
    MysteryT (@MysteryT15) reported

    @MacelroyLIVE @Shawhelp Is your internet down as well?

  • tweetsfrombrit
    Brittney Ferens (@tweetsfrombrit) reported from Winnipeg, Manitoba

    Only some of my cable channels are working. Please help @Shawhelp

  • ShannonGMorley
    Shannon Morley (@ShannonGMorley) reported

    @Shawhelp Internet and cable down in Massey Place?

  • Dantte1981
    Dante (@Dantte1981) reported

    @ShawInfo @Shawhelp internet 300 for nothing. Your internet keeps going down. Doubt if there’ll ever be any compensation for all this inconvenience. #shawinternet #shawcable #shaw

  • Restricted1337
    Kevin Gruetzner (@Restricted1337) reported from Chestermere, Alberta

    If I have to call the @Shawhelp tech support one more time I’m going to rip into the poor soul who picks up I already feel sorry

  • Ritz_G85
    Ritu Gill (@Ritz_G85) reported

    @Shawhelp horrible customer service. I’ve been calling Shaw almost everyday for the past 2 weeks and no one has helped. And when I ask for a manager, ppl hang up. May have to change my services.

  • SirenLungs
    Johnny Tightlips (@SirenLungs) reported

    Credit where it’s due (because the internet shouldn’t just be for complaining 😜): @Shawhelp had someone at my place first thing this morning and he got everything up and running with better signal strength in no time at all. Many thanks for rectifying that asap!

  • Hashu74
    Hasnain (@Hashu74) reported

    @malmartin @ShawInfo I actually had a bad experience with one of their online chat support agents. Very rude and unprofessional. And look at the coincidence ! @TELUS offered me a lovely two year deal today. Shaw will not survive with their unprofessional and arrogant "agents".

  • LouannNeel1
    Lou-ann Neel (@LouannNeel1) reported

    @ShawInfo 🤬🤮 after decades of being a loyal customer, Shaw just keeps piling on fees for the simplest of plans; this is NOT how to treaty long time customers. Shame on you!

  • bellasugarsega
    Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.