Shaw outages and service status in Fort McMurray, Alberta

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort McMurray, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Fort McMurray, Alberta

The most recent Shaw outage reports came from the following cities: Fort McMurray.

City	Problem Type	Report Time
Fort McMurray	Wi-fi	25 days ago
Fort McMurray	Internet	2 months ago

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  'Nucknation (@surrey1111) reported 7 minutes ago

  @Shawhelp Hello Folks : First “Happy New Year” to you all !! I need to get in my modems properties and thus want to log in. Typical methods are not working. Can you help please ? I have Rogers with Shaw modemalmost 8 months old.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 12 minutes ago

  @Shawhelp I’ve been trying for a while for a solution, but it looks like we will end up changing providers next month, as we have not found a solution and I’m not the only one who has this issue with the X series modems.

• 
  Common Sense Politics Please (@laxbird) reported 17 minutes ago

  You just have to love the ****** @Shawhelp service. They give you chat service that doesn't work for Shaw. Then give you a number that doesn't have service. How are you suppose to contact these people.

• 
  Jason Silver (@Da_Big_Dogg) reported 18 minutes ago

  @Shawhelp question, when watching the 4k stream of an Oil game it goes all pixelated and looks terrible, this happens many many MANY times in just a few min.. how do we solve this??

• 
  Gail Eckert (@gaileckert) reported 20 minutes ago

  @Shawhelp reporting outage in River heights. Please advise status

• 
  TC-VAN (@RageGeist) reported 21 minutes ago

  @Shawhelp I'm now on day 3 without internet. I contacted support and they gave me case number CCS000011835796. Please have a manager contact me with a resolution timeline. This is atrocious service and I'll be cancelling as soon as I'm able

• 
  Dani 🇨🇦 🕊️📿🇻🇦 (@Dani_NFLfan) reported 22 minutes ago

  @Shawhelp every week for like the last year since switching to Rogers, our tv cuts out lforcing us to plug and unplug the little black box & plug it in. It doesn’t happen with our downstairs tv. We also lose the sound and the way to fix it is to rewind and then ff.

• 
  Release the files (@BlackBlazeE) reported 22 minutes ago

  Due to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.

• 
  AndorianIP(AiP)🐍 (@AndorianIP) reported 23 minutes ago

  @Shawhelp Hi any ETA on when we'll have service back in Langley Aldergrove and Surrey? Some of us depend on for work.

• 
  Guy_Barnabe (@GuyBarnabe) reported 23 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…