Shaw

Shaw Outage Report in Fort McMurray, Alberta

Problems detected

Users are reporting problems related to: internet, tv and total blackout.

The latest reports from users having issues in Fort McMurray come from postal codes T9K and T9H.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Fort McMurray, Alberta 05/12/2025 23:20

May 12: Problems at Shaw

Shaw is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (56%)

    Internet (56%)

  2. TV (17%)

    TV (17%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Fort McMurray, Alberta

The most recent Shaw outage reports came from the following cities: Fort McMurray.

Loading map, please wait...
City Problem Type Report Time
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray TV
CanadaFort McMurray TV
CanadaFort McMurray Wi-fi
CanadaFort McMurray Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • arjundh arjun oil (@arjundh) reported

    @Shawhelp hey is there an internet outage in Victoria?

  • happiebean Michelle (@happiebean) reported

    How do I talk to someone in my local @Shawhelp office instead of people who don't want to help. I just got hung up on by @ShawInfo customer service for asking about my local office!!

  • joe_pannu Joe (@joe_pannu) reported

    @Shawhelp Talk about great customer service Wonder how Telus would handle this situation

  • joe_pannu Joe (@joe_pannu) reported

    @Shawhelp why does the account holder have to request a technician service call if your products are not working?

  • jamiepmarino Jamie Marino (@jamiepmarino) reported

    @Shawhelp having issues with my Shaw cable, anything happening in sw calgary?

  • WendyMatthes Wendy (@WendyMatthes) reported

    @Shawhelp is the wifi down in McKenzie Lake?

  • adolwyn Beth Allan (@adolwyn) reported

    Is anyone in the Beltline of #yyc having trouble with their @Shawhelp internet today? It's been spotty all day for me.

  • adolwyn Beth Allan (@adolwyn) reported

    @callunacarbon @Shawhelp Mine has been up and down allll day. And it goes down just long enough to be annoying, before coming back up. Even after a full modem/router reset.

  • adolwyn Beth Allan (@adolwyn) reported

    Is anyone else in the Beltline #yyc having trouble with their @Shawhelp internet today? It’s been glitchy all day for me and now it seems to have gone down for real.

  • winnipegchris9 Chris Thiessen (@winnipegchris9) reported

    @Shawhelp im having an issue with a Shaw cable box