Shaw

Shaw Outage Report in Fort McMurray, Alberta

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The latest reports from users having issues in Fort McMurray come from postal codes T9H and T9K.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Fort McMurray, Alberta 12/21/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Fort McMurray, Alberta

The most recent Shaw outage reports came from the following cities: Fort McMurray.

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City Problem Type Report Time
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DanBsTempID Dan (@DanBsTempID) reported

    @Shawhelp Update: this issue has been fixed

  • Karone81 Karen 🇨🇦🇮🇹 (@Karone81) reported

    Ugh @Shawhelp internet is barely working in NE YYC. Fortunately I am not working today, but this is making it difficult to play video games. When will the internet be back to being awesome? #firstworldproblem

  • Bruce_Toews Bruce Toews (@Bruce_Toews) reported

    @Shawhelp I got an error, which I will send in my next tweet, when trying to test the account settings. When I'm able to log in to Shaw OPN this error doesn't happen. When I'm on any other wifi network, it's a problem 99.9% of the time. My main account doesn't have the problem anywhere.

  • BMGAuto BMG Automotive - Brendan Grant (@BMGAuto) reported

    @Shawhelp Is there an internet outage in South Surrey?

  • closetofree michelle (@closetofree) reported

    @Shawhelp I pay for crave through TV service add-on but was wondering if I could watch it on other devices too? Thx

  • StarpunkGame Starpunk® (@StarpunkGame) reported

    @SaskTelSupport Coming up on 11 hours.. Came from @Shawhelp in BC. Outages through cut lines, lightning strikes, snow and hail storms; never in 20 years have they taken this long to repair. What exactly did you do to your lines?!

  • RoboChicken_ RoboChicken_ (@RoboChicken_) reported

    @Shawhelp Spent almost 2 hours with support from having internet with intermittent lag spikes/slow internet. To having no internet and then then stating that I have to wait a week for a service tech. A tech was here a week ago and now I get to spend another week without internet.

  • NikkiStyxx Speaker of truths! (@NikkiStyxx) reported

    @Shawhelp you are truly the worst. Over 20 years service. I’m done.

  • NikkiStyxx Speaker of truths! (@NikkiStyxx) reported

    @TELUS please give me a link to change over my internet and cable package. @Shawhelp is just truly awful

  • NoniRai5 👀 (@NoniRai5) reported

    @Shawhelp @BMGAuto How long till it’s fixed? It’s been down since 5 am. Will we get a rebate of some sorts for having no services for the day?