Shaw

Shaw Outage Report in Fort St. John, British Columbia

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Fort St. John, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort St. John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Fort St. John, British Columbia 09/17/2025 23:30

September 17: Problems at Shaw

Shaw is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Fort St. John, British Columbia

Latest outage, problems and issue reports in Fort St. John and nearby locations:

  • Banjo_375 Connor James van Donselaar (@Banjo_375) reported from Fort St. John, British Columbia

    @Shawhelp our internet has been down in Fort St john since 11pm last night. It's the only service that we have from you. The website said the issue was fixed but ours is still doen

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp You can hope all you want, and you may we'll be trying, a few individuals may even stand out, but no. As a whole, Shaw's customer support is a wasteland of inconvenience and ineptitude where drones can only follow the flowchart that seemingly seeks to blame the customers.

  • Jelly_Canuck Peter Hoefgen (@Jelly_Canuck) reported

    @PaulDoroshenko @Shawhelp If you want you can take the Ferry to Nanaimo their tech call centre is right there it’s probably faster than getting @shaw to help over the phone :-)

  • james_crana James Crana (@james_crana) reported

    @Shawhelp I am expecting some form@of compensation for a service that I am paying for but I have not been able to use for the last 9.5 hours and counting .

  • Korhonen_Erik Erik Korhonen (@Korhonen_Erik) reported

    @Shawhelp Your customer service was already pretty clear they weren't going to do anything for me . You lied to me to get what you wanted and now you don't care👍

  • OldFartRant Doug Webb 🏳️‍🌈🇨🇦 (@OldFartRant) reported

    @PaulDoroshenko @Shawhelp I left Roger's for Shaw because Roger's service was so bad. Now I guess they've infected Shaw. Our whole cable telecom system needs revamping to increase competition. Corporations were price fixing bread so it's not surprising what they've done with telecom.

  • sbizuns Steve Bizuns (@sbizuns) reported

    @Shawhelp Are you aware of the random DNS issues happening with shaw internet in Barrhead Alberta?

  • 834the The 834 (@834the) reported

    @CanBorder @ShawInfo @FidoSolutions I am tired of getting fake/scam calls from 604 636 4548 referencing Canada border services. how to avoid such types of scam calls? FYI US service providers like T-moble succeeded in identifying scam calls, why not Canada ??

  • ToTheSCOTT Lucas Scott (@ToTheSCOTT) reported

    @Shawhelp hey there. Sent a dm in regards to the outage in Bridgeland, is there any clarification as to what the issue is?

  • jimmclellan23 Jim McLellan twice Vax! jab or slab people! (@jimmclellan23) reported

    @Shawhelp so extremely frustrated. Spent the last while talking to various help bots and a live agent. With no resolution. Sahe has a none issue and no time frame to a fix. And no management works on weekends? #corupt telecom.@CRTCeng

  • PaulDoroshenko Prairie Paul (@PaulDoroshenko) reported

    @peggypoohkathy @Shawhelp @TELUS Telus is has a much more reliable system but their service is just as bad. What got me was I the guy who booked the work order exactly my concern. And he assured me it wouldn’t happen.