Shaw

Shaw Outage Report in Fort St. John, British Columbia

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Fort St. John, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort St. John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Fort St. John, British Columbia 12/28/2025 15:05

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Fort St. John, British Columbia

Latest outage, problems and issue reports in Fort St. John and nearby locations:

  • Banjo_375 Connor James van Donselaar (@Banjo_375) reported from Fort St. John, British Columbia

    @Shawhelp our internet has been down in Fort St john since 11pm last night. It's the only service that we have from you. The website said the issue was fixed but ours is still doen

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • rathgaberk Kyle Rathgaber (@rathgaberk) reported

    Got to love when you take time out of your schedule and @Shawhelp technician does not show up. Why am I paying for broken internet?

  • linkinvg Vignesh Gopal (@linkinvg) reported

    @Shawhelp @SurreyJack7 Atleast give us a reason why the wifi is down. It’s been the whole day.

  • TechTalk2k Universal Tech (@TechTalk2k) reported

    Dear @Rogers & @ShawInfo if somehow the government is stupid enough to let the two most powerful cable companies plus the 4th telecom company merge we expect more. We expect nothing below the standard of what Americans get with there cable and phone providers.

  • time4travels88 time4travels (@time4travels88) reported

    @Shawhelp Oh I have been but they aren’t providing any information except that they are working on it. What is the issue? ETA for a fix? Later today? Tonight?

  • rusteeCanucks TiiTiiTiskinis (thunder on the beach) (@rusteeCanucks) reported

    @Shawhelp your robots are no help and I can't call you because my phonline is the issue Send me someone to help It's been days 😡

  • therealb0wser The Rev. Jason Mitchell (@therealb0wser) reported

    Is it @TELUSsupport? Is it @Shawhelp? Who will be the winner in the Battle of the Bad Box?

  • xeviuss X E V I U S S 🕕 (@xeviuss) reported

    Dear @ShawInfo This is day 3 of me having my internet go down mid afternoon Once again I am using my Telus 5G phone account for work and kinda wondering why I pay you guys $130 a month Had all my wiring redone recently as well as a shiny new modem This is getting old Thanks

  • DVDWLAY 𝓣𝓱𝓮 𝓚𝓷𝓲𝓰𝓱𝓽 𝓜𝓪𝔂𝓸𝓻 (@DVDWLAY) reported

    @ShawInfo This is ****** ridiculous. 14 hours no service. Surely you will be compensating your Surrey BC Customers... right? I think I am calling Telus in the Morning.

  • mrjdlly Michael Donnelly (@mrjdlly) reported

    @Shawhelp Frigging. Horrible

  • cindershad0w cindershadow (@cindershad0w) reported

    @xeviuss @ShawInfo Yea what happened was Telus put in new underground lines in the area and destroyed the existing ones, so now Shaw had to place overhead line to bypass the damage. They also had to replace it once due to cold weather