Shaw outages and service status in Fort St. John, British Columbia

Problems in the last 24 hours in Fort St. John, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort St. John, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Shaw Issues Reports Near Fort St. John, British Columbia

Latest outage, problems and issue reports in Fort St. John and nearby locations:

• 
  Connor James van Donselaar (@Banjo_375) reported 12 minutes ago from Fort St. John, British Columbia

  @Shawhelp our internet has been down in Fort St john since 11pm last night. It's the only service that we have from you. The website said the issue was fixed but ours is still doen

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rick Alsop (@RickAlsop) reported 7 minutes ago

  @Shawhelp Says no outages on site but down detector says otherwise. I did call and can’t wait on hold for several hours for an automated reply.

• 
  Ryan Brackenbury (@slackerman10) reported 8 minutes ago

  Nobody should sign up for @Shawhelp useless customer service that only got worse since the merger. Billions made by these clowns and can’t even get to my house to fix recurrent issues for 48 hours. The amount I pay you should a guy on standby 24/7. #joke #ridiculous #Rogerssucks

• 
  Gena Dixon (@genadxn) reported 10 minutes ago

  @Shawhelp internet has been awful the last two days in NW Calgary cut out for hours at a time. Cell service too.

• 
  Young and Fly (@Freshtodef) reported 10 minutes ago

  @Shawhelp @LindsayWiebeRD Former Shaw client here of over 25 years. I recommend switching to another provider. Shaw Cable has horrible customer service and no respect for long time customers all they want is your money. I blame it on the merger with even more greedy Rogers customers are just a number now

• 
  Guy_Barnabe (@GuyBarnabe) reported 13 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  OC_2030 (@oc_2030_vision) reported 15 minutes ago

  @Shawhelp Shaw used to have a wonderful feature on phone calls that gave us an estimate of our wait time and also allowed us to get a callback. WE REALLY miss this. Shaw (Calgary White Cowboy hats) seemed to be more 'customer focused' than Rogers (3 piece business suits) take care.

• 
  Guy_Barnabe (@GuyBarnabe) reported 16 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  Jasmine Kaur G (@jgarcha) reported 16 minutes ago

  The service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!

• 
  RogersHelps (@RogersHelps) reported 17 minutes ago

  @jcnhooper @Shawhelp Hi James. Please connect with technical support at 1-888-764-3771 so we can ensure proper steps are being taken to resolve any technical issues you are experiencing. -Eric

• 
  rc edwards (@f1redwards) reported 20 minutes ago

  @Shawhelp Why is it always a struggle to connect to Tubi? Yes, I have unplugged and restarted my box multiple times and it rarely connects. I’m paying for the service I expected it to work. If not, I expect a discount on my bill this month because this is ridiculous.