Shaw

Shaw Outage Report in Fort St. John, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Fort St. John, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort St. John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Fort St. John, British Columbia 03/24/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Fort St. John, British Columbia

Latest outage, problems and issue reports in Fort St. John and nearby locations:

  • Banjo_375 Connor James van Donselaar (@Banjo_375) reported from Fort St. John, British Columbia

    @Shawhelp our internet has been down in Fort St john since 11pm last night. It's the only service that we have from you. The website said the issue was fixed but ours is still doen

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ashleyw971 aashley (@ashleyw971) reported

    @Shawhelp is there perhaps another way to contact customer service to explore the different plans? Thanks in advance!

  • DaddyR69 Roland van Kaauwen (@DaddyR69) reported

    @Shawhelp Jack !!! On hold now with customer service for 35 minutes. Almost $200 a month for services I hardly use and can’t even contact your offices. This is outright ridiculous !!

  • brettness37 BRDS TWEETN 🐦🐦🎵🎵 (@brettness37) reported

    @BrowntoBure @TELUSsupport @Shawhelp I had major customer support issues with Shaw, switched to Telus for 10x the speed, 1/2 the price and no issues. Shaw sent me to collections for $26, 2 days after I paid the bill, within a month of closing the account. They suck sewer pipe.

  • 10piepiek PK (@10piepiek) reported

    @Shawhelp @Shawhelp how can I get service Beyond a technician coming to my house? I have a recurring issue with my Wi-Fi and internet, and I think the source of issue is not the wiring within my house but outside. So I would like someone to check on that.

  • brittdales Brittany (@brittdales) reported

    Shaw Internet has been out since yesterday at my home in St. Charles, noticing a bunch of St. James residents having Shaw internet and cable issues over the past 24-48 hours as well. Any idea when this will be remedied? @Shawhelp

  • seannamc SMC (@seannamc) reported

    @Shawhelp our brand new blue curve freezes and stalls CONSTANTLY. No one will get back to me on Twitter or the support chat from Shaw. Ridiculous

  • yaramoon20 Iman 🦋 (@yaramoon20) reported

    @Shawhelp If you answer ur customer calls that will be a big help,if ur online chat response to customer needs that will be a big help,you know what if i had ever felt sorry in my life it will be the day I signed 2 years contract with ur service,i am paying money for nothing

  • micheal_theven Micheal Theven (@micheal_theven) reported

    @Shawhelp is there an outage in NE Calgary?

  • Sabres_Fans9 Sabres (@Sabres_Fans9) reported

    @Shawhelp hi there very concerned Shaw direct tv has offered zero news on nhl center ice season starts in 7 days help plz !!! I don’t wanna have to switch company’s !

  • jfkinpark jfkinpark (@jfkinpark) reported

    @Shawhelp @shaw.ca sent me email to contact them about my plan. on hold on phone still 1 hour 45 mins. live chat - same. Been with them for many, many years. worst customer ever - and they want me to add my cell?