Shaw Outage Report in Fort St. John, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Fort St. John, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort St. John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Fort St. John, British Columbia
Latest outage, problems and issue reports in Fort St. John and nearby locations:
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Connor James van Donselaar
(@Banjo_375) reported
from
Fort St. John, British Columbia
@Shawhelp our internet has been down in Fort St john since 11pm last night. It's the only service that we have from you. The website said the issue was fixed but ours is still doen
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Woolley
(@katetakespics) reported
Nor should I have to spend tomorrow on the phone to unwind this mess with @ShawHelp and the collections company. But I will. There’s ZERO appreciation for customer time in this industry. Canadian Telecoms - we deserve better.
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bumble.prince
(@bumbleprince) reported
@Shawhelp hello, will this outage be fixed soon?
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Chinese Farmer
(@ChineseFarmer3) reported
@ryanjespersen @ShawInfo If an internet connection is mission critical, you should consider redundant failover connections from multiple service providers.
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Adam
(@Adam24762036) reported
@ryanjespersen @ShawInfo Get a business grade internet package from a provider who will offer you an SLA (uptime guarantee). It's amazing how little my ISP's enterprise service goes down compared to their residential and basic business service and it doesn't cost much more per month.
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Kate Woolley
(@katetakespics) reported
I didn’t want anything fancy, just something functional. They “couldn’t help” so I accepted an incredible deal with @TELUS, closed my @ShawHelp account & called to get a shipping label for the busted modem. I sent it back the next day. Tracking shows it arrived July 15th. 📦
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Alexis Somers
(@Kitsune__Alexis) reported
@ShawInfo It looks like there's an internet service outage affecting the City of Calgary. Any idea on when we can expect services to be restored?
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Rob
(@RobYEG) reported
@ShawInfo After several attempts talking with customer service on the phone and just getting frustrated I was getting ready to cancel my service. After taking with Alex @shpk mall to see what could be done. I got more services for cheaper. what’s is going on with phone support?
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Arun JV
(@arunjohn_my) reported
@ShawInfo Getting 77mbps on 300mbs plan all the time and when asked for a modem upgrade which ppl are getting for free, Shaw wants more money ! Pathetic services all the time…regret my 3yrs with Shaw..time for upgrade @TELUSsupport HELP
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Kelly Sapergia
(@kjsapergia) reported
@shawhelp Lately, whenever an emergency alert has been issued, I don't hear any audio as the alert is displayed, not even the tone. There's just a long period of silence. Is there a way this can be resolved?
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Zuirgarisha
(@Zuirgarisha) reported
@ShawInfo Now requires an app to do port forwarding instead of allowing on a browser. Actually ******* horrible.