Shaw Outage Report in Fort St. John, British Columbia

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Problems in the last 24 hours in Fort St. John, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort St. John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (59%)

2. 

   TV (13%)

3. 

   Total Blackout (11%)

4. 

   Wi-fi (9%)

5. 

   E-mail (6%)

6. 

   Phone (1%)

Live Outage Map Near Fort St. John, British Columbia

The most recent Shaw outage reports came from the following cities: Fort St. John.

City	Problem Type	Report Time
Fort St. John	Internet	one month ago
Fort St. John	TV	one month ago
Fort St. John	TV	2 months ago
Fort St. John	TV	one year ago
Fort St. John	Internet	one year ago
Fort St. John	Wi-fi	one year ago

Community Discussion

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Shaw Issues Reports Near Fort St. John, British Columbia

Latest outage, problems and issue reports in Fort St. John and nearby locations:

• Connor James van Donselaar (@Banjo_375) reported 3 years ago from Fort St. John, British Columbia

  @Shawhelp our internet has been down in Fort St john since 11pm last night. It's the only service that we have from you. The website said the issue was fixed but ours is still doen

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Mike Cockrall (@TeamCanada1) reported 15 hours ago

  @Shawhelp NO SOLUTION! Just a lot of talk.... It's been awhile now and nothing.

• Mike Cockrall (@TeamCanada1) reported 16 hours ago

  @Shawhelp I have been having issues for more than 6 weeks now, 2 home calls from technician, said it's outside of my house and that a ticket has been made.

• mbstringer (@mbstringer) reported 2 days ago

  @Shawhelp I’ve spend a total of 3 hours on hold for what should be a simple solution. #frustratedcustomer #lackofservice

• mbstringer (@mbstringer) reported 2 days ago

  @Shawhelp Not much help Unfortunatly. I get bounced around from department to department which have all been full of empty promises - your phone lines and email are of no help. I’ll add that number to the other two 888 numbers I’ve been told to call.

• mbstringer (@mbstringer) reported 2 days ago

  I’m having a heck of a time trying to get a phone line to my business @Shawhelp your Customer Service is beyond desirable since merging with @Rogers Any suggestions to get some action? #poorcustmerservice #emptypromises

• Mike Cockrall (@TeamCanada1) reported 5 days ago

  @Shawhelp I have twice and both times they said there is an open ticket to look at my issues outside the house, but neither could give me any timeline for resolution.

• Allye (@merhaylamlee) reported 6 days ago

  @Shawhelp Curious if there is any way to reach Billing support? I sat in line for two hours via online chat, it disconnected and won't reconnect (on a pc, hardwired to your modem!) ..I waited yesterday as well on a different browser & still couldn't reach anyone.

• Mike Cockrall (@TeamCanada1) reported 6 days ago

  @Shawhelp 2 weeks ago? Online support can't give me any answers, other than their is an infrastructure ticket open

• Mike Cockrall (@TeamCanada1) reported 6 days ago

  @Shawhelp Just a big thanks for ruining my hockey playoffs with my TV issues, 2 calls to my house for them to say it is outside. No date of resolution, help desk said it could be a month or 6. Really?

• Jasmine Kaur G (@jgarcha) reported 7 days ago

  Since @Rogers took over @Shawhelp the customer service & quality of services in general has gone downhill. 1.5 hours + counting of waiting to talk to specialist via chat support. Website keeps crashing. Bill has gone up. TV connection issues. WiFi sucks. Ridiculous. @RogersHelps