Shaw

Shaw Outage Report in Frankford, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Frankford, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Frankford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Frankford, Ontario 03/29/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • KimPaddington Kim Paddington (@KimPaddington) reported

    @Shawhelp Every single night at approx midnight the internet goes out in Saanich. Competition can't come fast enough. Customers never get compensated for the nightly outages. So tired of the excuses & never having internet or wifi.

  • ccarrotzero /cιαɾəncəº (@ccarrotzero) reported

    @shawhelp • Did Shaw pull the iOS Profile download for using Shaw Wi-Fi ? • Registering devices does not prompt to download/install iOS Profile, hence cannot connect to ShawPasspoint. • Support chat keeps ending abruptly and your tech appears to know nothing.

  • WingedKeys Kathleen (@WingedKeys) reported

    @Shawhelp - 3 hours since purchased & still no resolution to activating my WiFi extender - the Shaw app keeps closing. WiFi but no Internet. Online support not helping - going back & forth now for 2 hours!!

  • WingedKeys Kathleen (@WingedKeys) reported

    @Shawhelp BlueCurve Home app keeps crashing. Can't activate WiFi extender. We have WiFi but no internet. Help please. Online support is not resolving the issue.

  • MoveThrough Alexandra Staseson (@MoveThrough) reported

    Hi Shaw “Communications” Co @ShawInfo, before I share screenshots of convos, who in chat support is trained to work with accessibility needs? There is no accessibility option in support and when asking those questions it ends up in a robot auto-responder loop. #DisabilityTwitter

  • BrianGolight Brian Golightly (@BrianGolight) reported

    @Shawhelp loss of service in Hazeldean. Working from home. This is bad. Help!

  • Airionx3x Airion🏳️‍🌈🇨🇦🐱 (@Airionx3x) reported

    @Shawhelp the WiFi keeps disconnecting and reconnecting at the worst times. This started happening yesterday and continuing into today. Wtf

  • mattmaniac Colin M (@mattmaniac) reported

    @Shawhelp @Pricetastic31 It's not our accounts that are the problem, it's the bloody service from shaw that is the issue.

  • Pricetastic31 Mel (@Pricetastic31) reported

    @Shawhelp once again I’m having problems seeing a game every day there’s an issue...why am I paying for games I can’t even see 😒

  • ScienceOfSmut J Cat (unofficial Wordle support group account) (@ScienceOfSmut) reported

    .@Shawhelp so did y’all get hacked tonight or something? Methinks you owe a lot of people a lot of money for disrupted service tonight (including me)