Shaw

Shaw Outage Report in Frankford, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Frankford, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Frankford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Frankford, Ontario 03/13/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JeffreyFDunn Dr. Imaginer (@JeffreyFDunn) reported

    @Shawhelp getting a not subscribed message in Springbank, just west of Calgary. Any update on this problem?

  • Keith07414048 Keith (@Keith07414048) reported

    @Shawhelp maybe just fix the issuse and you wouldn't have a bunch of POed people like me

  • amjwatson Anne Marie Watson (@amjwatson) reported

    @Shawhelp Account info was sent half an hour ago. Haven’t heard back yet, and the issue persists. Any updates?

  • askrickdotcom Rick (@askrickdotcom) reported

    @YYCCowboy @Shawhelp Go My Shaw account>>>Manage TV>>>Trouble shoot>>>refresh Channel list. Worked for us.

  • 35bulinwall35 Daniel Gilchrist (@35bulinwall35) reported

    @Shawhelp hey I’ve got no cable. I’ve refreshed my box and still nothing. I wonder if @TELUSsupport can help me switch cable and internet providers.

  • cadijordan Cadi Jordan (@cadijordan) reported

    @Shawhelp I’ve done everything to get the blue curve app rolling here and it’s still wonky. I can’t turn my kids internet on for school this morning. It did this yesterday and took me almost an hour or more... of troubleshooting. I’ve done everything in your help center

  • mywurst BsE (@mywurst) reported

    @Shawhelp cable is still out in the Bridlewood area - channels are showing “not authorized” - any updates on when service will be restored?

  • mikehermary Mike Hermary (@mikehermary) reported

    @Shawhelp Thanks. I am looking into it now. On a different note, your website is not working on my iPhone XS running iOS 14.4. Nothing can be tapped and some images are not loading. I tested it in Safari and Brave.

  • edgemontmom Jill (@edgemontmom) reported

    @22DJStu @Shawhelp Shaw’s website says there is an outage affecting Alberta, Moosejaw and Swift Current area - black screen or subscription message - outage fix in progress

  • cathylynn64 Cathy (@cathylynn64) reported

    @Shawhelp Didn't work Al and chat support is ignoring me. Over 2 hours waiting