Shaw

Shaw Outage Report in Frankford, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Frankford, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Frankford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Frankford, Ontario 09/17/2025 15:50

September 17: Problems at Shaw

Shaw is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • paigemac_d paigemacd_yyc 🇨🇦💜 (@paigemac_d) reported

    Is @ShawInfo down again because of the wind in Calgary? Anyone else?

  • EggplantEgg2 Eggplant Egg (@EggplantEgg2) reported

    @Shawhelp anyone else getting slow internet lately? I'm in YVR and my internet 300 plan gives me 1-2 Mbps. It was 60-90 Mbps before.

  • The_Alex_64 The Alex (@The_Alex_64) reported

    Reset my router, changed my TV to stream from my 5G network, ran a speedtest (323 Mbps!), and shutdown other network devices like my PC. Yet, SN Now stream is still stuttering. Is this going to happen all season, @Sportsnet? It wasn't this bad in previous years... CC: @Shawhelp

  • Tori_Kersey Tori Kersey (@Tori_Kersey) reported

    @Shawhelp can you let me know the areas that internet is down in Abbotsford after the windstorm? Have none at my house!

  • CGeefree Celia Geefree (@CGeefree) reported

    @superstarrobi @ShawInfo Shawcable! Such a disappointing company. I switched to Telus years ago and have had nothing but positive experience with them. Shaw’s customer service is abysmal.

  • derakbtw 🅾︎🅃🅵 🅳🄴🆁🄰🅺 シシ (@derakbtw) reported

    @kobesuperstar @ShawInfo I’ve been a loyal customer for 55 years but no more I’m switching to Telus ASAP this is ridiculous. Mickey Mouse coverage

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported

    @Sportsnet @Shawhelp I have Sportsnet through my cable provider SHAW and if I sign in do I get Sportsnet now or Sportsnet Now+? Or do I still got to subscribe

  • Speersy22 JJ (@Speersy22) reported

    @Shawhelp @Toddske What channels because its not working on my account and I have bluecurve tv

  • KurtisMuchaGC Kurtis Mucha (@KurtisMuchaGC) reported

    @Shawhelp @jsjones8 Maybe come up with a better more reliable product so you don’t have to send these lame DM requests that never solve anything. I left you guys for Telus who is arguable worse depending on the day. #INeed2DeleteMySocialMedia

  • FaventeWell Von Þingvöllr (@FaventeWell) reported

    @CindyLouWho_2 @Shawhelp "network issues across the system" Aka, one less free day off the preview