Shaw

Shaw Outage Report in Frankford, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Frankford, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Frankford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Frankford, Ontario 02/04/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • andreliem andreliem (@andreliem) reported

    @Shawhelp Internet has been up and down every few mins all day still

  • liz_baskin Basking lizard (@liz_baskin) reported

    @Shawhelp I spoke to 3 representatives. They denied this mistake on behalf of shaw, denied the account mix up and denied the deal made in good faith. Why would I fall for it the 4th time? @Bell_MTSHelps hooked me up. I install both your products, and I will never use shaw service again 😒

  • QuinnMellCobb Quinn Mell-Cobb (@QuinnMellCobb) reported

    @PRiMETIMESNOOP_ @Shawhelp Boggles the mind how poorly they treat their customers. Can’t wait to switch to @TELUS.

  • missmicheley Michele (@missmicheley) reported

    @Shawhelp It seems to be working now, after a Google search I see that there was in fact a problem in Moose Jaw so they must have got it working

  • RaquelH_07 Raquel (@RaquelH_07) reported

    @Shawhelp went from pixelated tv/bad sound (but apps worked) to our Netflix movie cutting out with an error to tighten cables. Cables tightened. Same error message. Now we can’t access the apps. Service doesn’t come for two days. Beyond frustrated. 2nd time in less than a month.

  • rollie_woods Rollie Woods (@rollie_woods) reported

    @PeterLepine @Shawhelp Isn't that stupid, how they run their business and survive. I guess no competition.

  • Oiler_Country Alan Smithee (@Oiler_Country) reported

    Hey @shawhelp, your two way verifications do not work on the my Shaw app. You have to use a PC in order for MFA to work. The apps work fine without mfa, but in this world you need mfa. Please fix it. Don’t suggest to call into your support line, your people there have no clue

  • schroepferg2 Gerald's folly (@schroepferg2) reported

    @joehagg @Shawhelp @ShawInfo Don't know why, but on my phone I have this intermittent issue with twitter. This despite blistering speeds on the modem. And yet, I turn off the wifi on my phone and BOOM, no problems.

  • PatWhite1984 ꧁༒•Pat White•༒꧂ (@PatWhite1984) reported

    Hey @Shawhelp fix the freezing with Blue Curve. It’s supposed to make things BETTER. Not worse…..anyone else experiencing this?

  • NickPaisano DonCorleone (@NickPaisano) reported

    So I came home to an error message on my @Shawhelp cable box.Did the old unplug and reboot,nothing.Second time in a month.This time couldn’t fix it over the phone.Service call booked for Friday am. No TV till then.What am I supposed to do? TALK TO MY WIFE?? 🤬🤬