Shaw

Shaw Outage Report in Frankford, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Frankford, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Frankford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Frankford, Ontario 02/16/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • viastxph S (@viastxph) reported

    @Shawhelp you guys actually have the worst customer service

  • Slack_Daniels SlackDaniels (@Slack_Daniels) reported

    @Shawhelp Trying the chat help now but... it said Carlos is there but he will not answer. Anywhere else I can call? I waited almost 2 hrs earlier

  • lalalalaaaaa15 lalalalaaaaa (@lalalalaaaaa15) reported

    @ShawInfo @Shawhelp My internet is down👎

  • callicod Dan (@callicod) reported

    @Shawhelp at 11:00pm (on the dot) every night I’m playing nhl on ps4 (happened all last year with 20 now with 21) my game disconnects online. Can you help troubleshoot this?

  • callicod Dan (@callicod) reported

    @AskPlayStation @Shawhelp at 11:00pm (on the dot) every night I’m playing nhl on ps4 (happened all last year with 20 now with 21) my game disconnects online. Can you help troubleshoot this?

  • luonGOLD doubleLuonGOLD (@luonGOLD) reported

    @Shawhelp Hi Shaw, my cable/wifi has been out since 6:30ish last night. ETA on my service being restored?

  • amalhi3 A N U (@amalhi3) reported

    @Shawhelp Tried that 2X it didn’t help 😩

  • conzkurs Conz (@conzkurs) reported

    @Shawhelp any problems you know of in Nanaimo/Vancouver Island, BC? I'm getting 90mbps download when we pay for 600. Internet has also been cutting out a lot in the past few days. Webpages aren't loading etc.

  • NanoFierce88 J•R (@NanoFierce88) reported

    Ayo @Shawhelp y’all gotta fix your internet because u about to loose a 10 year plus client

  • KaeliTheKool KaeliTheKool (@KaeliTheKool) reported

    @Shawhelp my cable box is showing “boot” and won’t work. I’ve unplugged it from the back for a minute and held down the button, but nothing works. Help?