Shaw outages and service status in Frankford, Ontario

Problems in the last 24 hours in Frankford, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Frankford, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 6 minutes ago

  @Shawhelp I’ve been trying for a while for a solution, but it looks like we will end up changing providers next month, as we have not found a solution and I’m not the only one who has this issue with the X series modems.

• 
  Chris Sigurdson (@sigurdson_chris) reported 9 minutes ago

  @Shawhelp It's a shaw email problem, do you still service shaw email? None of the questions asked lead me to that. Has Rogers taken over all of it now?

• 
  rc edwards (@f1redwards) reported 10 minutes ago

  @Shawhelp Why is it always a struggle to connect to Tubi? Yes, I have unplugged and restarted my box multiple times and it rarely connects. I’m paying for the service I expected it to work. If not, I expect a discount on my bill this month because this is ridiculous.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 12 minutes ago

  @Shawhelp Because it’s a loud modem from the start/ in general. The worst modem I’ve ever had. I honestly miss our old modem.

• 
  Nova (@AeliusYar) reported 13 minutes ago

  @Shawhelp is there an internet outage in douglasedale Calgary right now?

• 
  Don T Beakunt (@truebusterflash) reported 15 minutes ago

  @Shawhelp Your link says outages are unavailable. wtf?

• 
  sarah (@punkwich) reported 17 minutes ago

  lmao I switched my internet to my husband's name with @Rogers slash @ShawInfo and the nice man at the store said I had to call to cancel my current internet, can't do it in store, so I've called every day since Saturday and waited more than an hour on hold without getting thru

• 
  Hugh Gillis 🇨🇦 (@hgillis) reported 17 minutes ago

  @Shawhelp I haven't been able to login to my account in 2 months. I can't stream from any of my devices because I can't login. I"ve called your support 4 times and just keep getting told to try again in a week. Are you ever going to fix this problem?

• 
  Bella Bee (@SmileyYYC) reported 21 minutes ago

  @shawhelp 50 minutes on support, getting transferred to 3 agents. And still no answers. Damn how I wish y’all didn’t merge with #Rogers

• 
  Drimint (@RisenRealm) reported 22 minutes ago

  @Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway