Shaw

Shaw Outage Report in Frankford, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Frankford, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Frankford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Frankford, Ontario 01/30/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • cishirtle s (@cishirtle) reported

    I’ve literally spent over $30k on Shaw services over the years & can’t get any support - I had a similar issue 5 years ago when my cable line was cut at the telephone pole accidentally by work crews & it took two weeks to rectify @Shawhelp @ShawInfo

  • JasonLe26314305 Jason Lee (@JasonLe26314305) reported

    @Shawhelp Shaw down again in south surrey.

  • cishirtle s (@cishirtle) reported

    @Shawhelp Is anyone else having trouble with shaw internet? It’s as slow as dial up ! No answer when I DM’d you!

  • millsgavin Gavin Mills (@millsgavin) reported

    @ShawInfo 2) Called the helpdesk and their solution was to individually record every game instead of using the series recording feature of the PVR. LOL

  • DevonJHall Loud Mouth Brown Girl (@DevonJHall) reported

    @blackishabc except that it's completely unwatchable because of @Shawhelp's buffering issue

  • ryan15669565 ryan (@ryan15669565) reported

    @Shawhelp Ok, and I can’t log into my online acct. It just says an unexpected issue has occurred...

  • cishirtle s (@cishirtle) reported

    I’m burning cell data because my Internet is so slow - it’s dial up speed! So, I pay 250 a month for slow internet, poor TV reception and no service.... can @TELUSsupport help me out? Bundle my phone, TV, internet and security? Because @Shawhelp doesn’t seem to want to help

  • JasonLe26314305 Jason Lee (@JasonLe26314305) reported

    @Shawhelp Shaw internet has been down almost every other morning in surrey since last week. Please tell us beforehand when services will be down so we can at least expect it. This is super frustrating for people who are working at home and for students as well.

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    @Shawhelp Appears My Shaw access is down. I haven’t been able to login from any device for over 30 minutes.

  • JasonLe26314305 Jason Lee (@JasonLe26314305) reported

    @ShawInfo How about you fix your internet? At least warn your customers beforehand?