Shaw outages and service status in Geraldton, Ontario

Problems in the last 24 hours in Geraldton, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Geraldton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vanessa (@Noosiekins) reported 5 minutes ago

  @Shawhelp We ended up setting up email forwarding, but I don't know if everything is forwarded. It's terrible because I am already using an E-sim so I changed all my 2 factor authentication to email...and well now my email is up in the air. Also it's only incoming that's blocked.

• 
  Nova (@AeliusYar) reported 8 minutes ago

  @Shawhelp is there an internet outage in douglasedale Calgary right now?

• 
  b ☾ (@brandobrennan) reported 11 minutes ago

  @Shawhelp I’ve called 2x today for customer support and after 2 hours on hold, the call goes dead (both times). I need help??

• 
  Quinn Mason MD (@boondocksdoc) reported 15 minutes ago

  @Shawhelp @Shawhelp unfortunately no widespread outage on your site and no alert banner in my app under my account. Trying to access troubleshooting just continues a never ending loop of selecting your device then a page that bounces back to select your device. Not user friendly.

• 
  'Nucknation (@surrey1111) reported 21 minutes ago

  @Shawhelp Hello Folks : First “Happy New Year” to you all !! I need to get in my modems properties and thus want to log in. Typical methods are not working. Can you help please ? I have Rogers with Shaw modemalmost 8 months old.

• 
  Tyler ❄☕☃ (@Valomir) reported 21 minutes ago

  @Shawhelp There was no known outage. My mo-... *sob* my modem reached the end of it's lifecycle. It died doing it's duty; providing me with high speed internet access both via internet and Wi-Fi. *sob* I am forever grateful for its service and will cherish the memories we made.

• 
  Ryan Brackenbury (@slackerman10) reported 23 minutes ago

  Nobody should sign up for @Shawhelp useless customer service that only got worse since the merger. Billions made by these clowns and can’t even get to my house to fix recurrent issues for 48 hours. The amount I pay you should a guy on standby 24/7. #joke #ridiculous #Rogerssucks

• 
  Deborah Pineda (@pineda_deborah) reported 24 minutes ago

  @Shawhelp is the Abbeydale area having internet issues? My internet is super slow 🥹🥹🥹

• 
  Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported 25 minutes ago

  @Shawhelp You’ve admitted you can’t access my account. So what good is sending you a DM? This is my real name. Tell your management to look up my file in your records and fix the problem identified and admitted in your own logs. Entire problem + solution are WITHIN @Rogers. So fix it.

• 
  Marty Chan (@Marty_Chan) reported 25 minutes ago

  @Shawhelp Is the internet down in Edmonton Forest Heights? I can’t connect even after resetting my router.