Shaw

Shaw Outage in Victoria, British Columbia

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

 No problems detected at Shaw

Shaw problems in the last 24 hours in Victoria, British Columbia

Shaw Outage Chart in Victoria, British Columbia 06/06/2020 07:10

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 69.17% Internet
  • TV 11.79% TV
  • Wi-fi 8.34% Wi-fi
  • E-mail 4.62% E-mail
  • Total Blackout 4.62% Total Blackout
  • Phone 1.45% Phone

Shaw Outage Map Near Victoria, British Columbia

The most recent outage reports and issues originated from Victoria, Saanich, Saanichton and Brentwood Bay.

CanadaVictoria Internet
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Shaw in Victoria, British Columbia Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Shaw Issues Reports Near Victoria, British Columbia

Latest outage, problems and issue reports in Victoria and nearby locations:
  • PatrickSeward patrickseward (@PatrickSeward) reported from Saanich, British Columbia

    @Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!

  • wrongasparagus Erin Frances Fisher (@wrongasparagus) reported from Victoria, British Columbia

    Hello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage

  • Ecolofty E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported from Central Saanich, British Columbia

    @ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏

  • tysoup Ty_soup (@tysoup) reported from Saanich, British Columbia

    @Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • holtyny Ian holt (@holtyny) reported from Victoria, British Columbia

    @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • dbkettlewell David Kettlewell (@dbkettlewell) reported from Central Saanich, British Columbia

    @Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!

  • EvanLeeson Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia

    @Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst

  • EvanLeeson Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia

    @Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.

  • American2Jr JR (@American2Jr) reported from Saanich, British Columbia

    @Shawhelp Observation please sitting on the Phone for Customer Service for 73 minutes before anyone answered this is getting Surreal and major inconvenience to say the least

  • Andrew31Maxwell Earle Boinkins (@Andrew31Maxwell) reported from Saanich, British Columbia

    @flinner30 @Shawhelp @Canucks @Sportsnet I haven’t seen anything this bad since my bell express vue satellite blew off our roof watching the Yankees and Red Sox years ago

  • Barbc1961 Barbara Ann (@Barbc1961) reported from Victoria, British Columbia

    @Shawhelp Spent 40 minutes last night on line customer chat... no one came on. Now on hold on the phone & on line for the last 20 minutes hoping either will answer or come on line. Not happy with customer service right now.

  • mose Pete Mosley (@mose) reported from Saanich, British Columbia

    Had a question for @ShawInfo called them. You are caller 186. Wait times are 45 to 60 min. I betcha that service is just rockin

  • iTimBracken Tim Bracken (@iTimBracken) reported from Victoria, British Columbia

    @ShawInfo any idea when the internet will back up? It’s been down since last night around 9 in #yyj.

  • K1rkpad Dylan Kirkpatrick (@K1rkpad) reported from Victoria, British Columbia

    @DeltaCanuckian @Shawhelp @Shawhelp twitter customer service is actually pretty amazing and they might even be able to set up an appointment for you over private message :)

  • K1rkpad Dylan Kirkpatrick (@K1rkpad) reported from Victoria, British Columbia

    @DeltaCanuckian @Shawhelp I was told that the utility boxes are actually not responsibility of the homeowner, but of the utility companies.. I believe Shaw has to maintain it themselves. My building is like 60+ years old and they fixed my issues

  • Corey_Wood Corey Wood MB (@Corey_Wood) reported from Central Saanich, British Columbia

    @ShawInfo well it’s been a good run... 25 years with you but due to your lack of flexibility I’m going to @TELUS ... too bad really!

  • KelleBelleCa HelleBelle (@KelleBelleCa) reported from Esquimalt, British Columbia

    @Shawhelp any Internet issues reported in Greater Victoria/Esquimalt area? We can't get anywhere but our router says we're connected.

  • swoop1138 Trent Peek (@swoop1138) reported from Victoria, British Columbia

    @Shawhelp why is that every Sunday night it seems that my internet seems lower than dial up? For example, watching a movie tonight on amazon prime and it has stopped three times due to bandwidth issues. I am tweeting this via Rogers cellular because it is faster. Urgh!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:
  • Vanderfluit Sean Vanderfluit (@Vanderfluit) reported

    @Shawhelp That may be so, but hanging up early, without warning, without finishing the call is unacceptable. I've never had a job where I can just hang up on a customer because I'm punching out.

  • lncemusa LR (@lncemusa) reported

    @Shawhelp @ShawInfo just got off the phone with another associate and still no ETA from a problem that start occurring around 5am today. 🐕 💩 company. I’m definitely looking forward to your bullsh*t maintenance dated for June 9th. Thank you guys for being the worst provider 👏🏽

  • Frozendiva29 Frozendiva29 (@Frozendiva29) reported

    @AnneWilkie52 @Shawhelp Mine is free. Long term customer.

  • h_park29 Han-Ah Park (@h_park29) reported

    @Shawhelp aghhhh fix my internet!!!!

  • TJexcite Trevor Johansen (@TJexcite) reported

    @Shawhelp Sent a DM need help

  • DeetoriaDee Victoria Dee (@DeetoriaDee) reported

    @ShawInfo Except you're also cutting service to ppl who need it & have been living on very limited income right now. Small business owners who've seen their income disappear, single parents, kids!

  • DavisMoors Davis Moors (@DavisMoors) reported

    @Shawhelp yeah I'm dealing with outage in Lethbridge, like seriously when will shaw care about us

  • h_park29 Han-Ah Park (@h_park29) reported

    @Cdblesch @Shawhelp @TELUS @TELUSsupport If you do get bluecurve and get the service that they say they give great. But obviously that’s not happening. With Internet 300 ..... I was getting 24 max..... 😤

  • h_park29 Han-Ah Park (@h_park29) reported

    @Cdblesch @Shawhelp @TELUS @TELUSsupport Well.... @cabralda couldn’t fix it. He’s been trying... actually. I was getting 24... when max was supposedly at lest 100... with internet 300. Now with bluecurve... no internet at all.

  • Franbot_Hungry Fransanity (@Franbot_Hungry) reported

    @Cdblesch @h_park29 @Shawhelp @TELUS @TELUSsupport Lol my experiences with Shaw so far has been bad man.