Shaw Outage Report in Victoria, British Columbia
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The latest reports from users having issues in Victoria come from postal codes V8V, V8Z, V8X, V8N and V9A.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Victoria, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet
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TV
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Wi-fi
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Total Blackout
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E-mail
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Phone
Live Outage Map Near Victoria, British Columbia
The most recent Shaw outage reports came from the following cities: Victoria.
City | Problem Type | Report Time |
---|---|---|
TV | ||
Internet | ||
TV | ||
Wi-fi | ||
Internet | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Victoria, British Columbia
Latest outage, problems and issue reports in Victoria and nearby locations:
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Daisy Gal (@Dadadaisygal) reported from Victoria, British Columbia
@Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?
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ConnorEdwards.eth (@connoredwards) reported from Victoria, British Columbia
Hey @ShawHelp, when will Outage # INC0996046 be resolved? I need to do some work here…
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E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported from Central Saanich, British Columbia
@ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏
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CanadiansForBiden (@BidenCanadians) reported from Colwood, British Columbia
@Shawhelp is there a known internet issue?
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Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Lisa Anderson🇨🇦🏳️🌈 (@deaftravel) reported from Saanich, British Columbia
@Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.
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KTKCAD (@KTKCAD) reported from Saanich, British Columbia
@FP_Champagne as a @ShawInfo internet customer we also receive a fair mobile plan 25G for $25.Please be sure the monopoly gouging gang grandfather these contracts.Canada pays the highest mobile rates in the world yet subsidize the carriers with tax breaks with our $ 😡 not keen
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Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia
@Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.
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Ian holt (@holtyny) reported from Victoria, British Columbia
@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.
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Erin Frances Fisher (@wrongasparagus) reported from Victoria, British Columbia
Hello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage
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Jody Klassen (@bellasugarsega) reported from Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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Ty_soup (@tysoup) reported from Saanich, British Columbia
@Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!
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Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia
@Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst
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patrickseward (@PatrickSeward) reported from Saanich, British Columbia
@Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!
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Cindy Andrie 🏳️🌈 (@candrie) reported from Saanich, British Columbia
Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?
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David Kettlewell (@dbkettlewell) reported from Central Saanich, British Columbia
@Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!
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H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia
It's clear to me after three days of terrible service that @ShawInfo is no longer a capable service provider. I live in a capital city and their services are unreliable and frustrating. Sadly I'm on contract with this bad corporate player who cares not about their customers. #yyj
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Ian holt (@holtyny) reported from Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British Columbia
One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.
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Chris (@hainzy26) reported from Saanich, British Columbia
@Shawhelp Bluecurve appears to be down in a few places around town. What happened?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Cryage (@cryage83) reported
@Shawhelp internet down in SW Calgary ? (Specifically shawnessy ) Everything seems to be down
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@trestres (@trestres) reported
@Shawhelp I DM’ed you yesterday @shawhelp about a service outage and have heard nothing back. My internet service has been down for over 24 hours. I’m not impressed.
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CODY SINSANE (@cody_sinsane) reported
@ShawInfo great work today with my account!! i couldn't have asked for better service. thanks.
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StützleSzn (@BradleyMassen) reported
@clarky311 @Bell_MTS @ShawInfo I'll never own a Bell product as long as I live.
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Jillian Lindsay (@ADHD2ePro) reported
@Shawhelp Cant you just tell us when fibre will be working again? Not an individual customer issue, it’s a broad service issue.
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Marla Larkins (@marlakenlar) reported
@Shawhelp what is the best way to get help for crappy internet?
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Leandro Santos (@ls69360) reported from Burnaby, British Columbia
@ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??
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Leandro Santos (@ls69360) reported
@ShawInfo is it possible you guys help me with my internet connection issues????
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Oppdal (@oppdalloen) reported
@Shawhelp I just did and after waiting for quiet long they hanged up me with no solution.. I wonder why Shaw stocks never goes up its because the service is poor and customer care no acceptable I've suffered ups and down for long and when talk you guys they can't find no problems weird
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Leandro Santos (@ls69360) reported
Hey, @Shawhelp I am having so many problems with you, terrible decision I made when I choose.. nobody is willing to fix my problem from your end