Shaw Outage in Victoria, British Columbia

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

 Some problems detected at Shaw

Shaw problems in the last 24 hours in Victoria, British Columbia

Shaw Outage Chart in Victoria, British Columbia 11/23/2020 20:00

November 23: Problems at Shaw

Shaw is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 69.10% Internet
  • TV 12.15% TV
  • Wi-fi 6.83% Wi-fi
  • Total Blackout 5.50% Total Blackout
  • E-mail 4.46% E-mail
  • Phone 1.97% Phone

Shaw Outage Map Near Victoria, British Columbia

The most recent outage reports and issues originated from Victoria, Saanichton and Central Saanich.

CanadaVictoria TV
CanadaVictoria Internet
CanadaVictoria TV
CanadaVictoria Internet
CanadaVictoria E-mail
CanadaVictoria Internet

Shaw in Victoria, British Columbia Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Shaw Issues Reports Near Victoria, British Columbia

Latest outage, problems and issue reports in Victoria and nearby locations:
  • PatrickSeward patrickseward (@PatrickSeward) reported from Saanich, British Columbia

    @Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!

  • wrongasparagus Erin Frances Fisher (@wrongasparagus) reported from Victoria, British Columbia

    Hello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage

  • Ecolofty E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported from Central Saanich, British Columbia

    @ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏

  • tysoup Ty_soup (@tysoup) reported from Saanich, British Columbia

    @Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • holtyny Ian holt (@holtyny) reported from Victoria, British Columbia

    @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • dbkettlewell David Kettlewell (@dbkettlewell) reported from Central Saanich, British Columbia

    @Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!

  • EvanLeeson Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia

    @Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst

  • EvanLeeson Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia

    @Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:
  • boktaRd For the love of God WEAR A MASK!!!!! (@boktaRd) reported

    Is the a service outage in south winnipeg (fairfield park) at the moment? Cable is freezing up. @Shawhelp

  • PelosiAndSchiff BIDEN is #46 (@PelosiAndSchiff) reported

    @ShawInfo My 93 yo Mom & I are at home isolating; with poor reception we switched to Telus on Sept 22, my account with Shaw was up to date! I can’t get the equipment back, spoke to Shaw many, many times over 8 weeks, and today I received a COLLECTION NOTICE! Worst customer service ever!!!

  • PelosiAndSchiff BIDEN is #46 (@PelosiAndSchiff) reported

    @Shawhelp @CastanetNews So now texting with Shaw Help the answer “again” is they’ll email me a return label (which I’ve told them I don’t have a printer) AND Canada post won’t do a pick up at a residence!

  • PelosiAndSchiff BIDEN is #46 (@PelosiAndSchiff) reported

    @Shawhelp Thanks a lot #ShawCable I’ve explained to your support team: I’m at home w my 93 yo Mom and am having trouble getting your equipment back! I switched to Telus Sept 22nd and TODAY I get a letter from collections!!! WTH you know what’s going on, you know we are isolating—-con’t

  • rainessery Rain (@rainessery) reported

    I was really looking forward to #shadowlands today but since we're now on day 5 of no internet (because @ShawInfo can't be bothered to send a tech for a week after a garbage truck accidentally took out our line) I won't get to join in. Kinda feels like a waste of vacation days.

  • StealthNetworks Stealth Networks (@StealthNetworks) reported

    @CanadianKitty1 @Shawhelp Same issue in West Calgary

  • StellarPet Jennifer (@StellarPet) reported

    Hi @ShawInfo @Shawhelp My grandma in her eighties in Metro Vancouver has had no Shaw phone service (NO dial tone) since last Tues (Nov 17). I spoke with your CS & they have a scheduled service call for the end of week. Given the circumstances, can you get a tech out sooner?

  • CanadianKitty1 🇨🇦~ J. Mal....🍁🌎🏳️‍🌈🇨🇦 (@CanadianKitty1) reported

    @Shawhelp What's going on with the service in the west end of Edmonton? Both TV & Internet keeps disconnecting on and off...quite annoying. We have kids online learning!

  • kennymacktruck kenny macintyre (@kennymacktruck) reported

    Stock @Shawhelp service

  • StellarPet Jennifer (@StellarPet) reported

    @Shawhelp It's not my account. As I mentioned, it's for my grandma in her eighties. And your phone service has been out since Tuesday of last week. I don't have her account number as I can't get ahold of her. I've sent you a DM with the info I have.