Shaw

Shaw Outage in Victoria, British Columbia

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The latest reports from users having issues in Victoria come from postal codes V8V, V8N, V8R, V9A, V8S, V8Z, V8T and V9C.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Shaw problems in the last 24 hours in Victoria, British Columbia

The following chart shows the number of reports that we have received about Shaw over the past 24 hours from users in Victoria and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Shaw Outage Chart in Victoria, British Columbia 09/21/2021 07:35

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 63.72% Internet
  • TV 14.15% TV
  • Wi-fi 9.25% Wi-fi
  • Total Blackout 6.09% Total Blackout
  • E-mail 4.98% E-mail
  • Phone 1.80% Phone

Shaw Outage Map Near Victoria, British Columbia

The most recent outage reports and issues originated from Victoria.

CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria TV
CanadaVictoria E-mail

Shaw in Victoria, British Columbia Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Shaw Issues Reports Near Victoria, British Columbia

Latest outage, problems and issue reports in Victoria and nearby locations:
  • connoredwards ConnorEdwards.eth (@connoredwards) reported from Victoria, British Columbia

    Hey @ShawHelp, when will Outage # INC0996046 be resolved? I need to do some work here…

  • bellasugarsega Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

  • RealNealDeal H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    It's clear to me after three days of terrible service that @ShawInfo is no longer a capable service provider. I live in a capital city and their services are unreliable and frustrating. Sadly I'm on contract with this bad corporate player who cares not about their customers. #yyj

  • candrie Cindy Andrie 🏳️‍🌈 (@candrie) reported from Saanich, British Columbia

    Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?

  • Dadadaisygal Daisy Gal (@Dadadaisygal) reported from Victoria, British Columbia

    @Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?

  • PatrickSeward patrickseward (@PatrickSeward) reported from Saanich, British Columbia

    @Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!

  • wrongasparagus Erin Frances Fisher (@wrongasparagus) reported from Victoria, British Columbia

    Hello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage

  • Ecolofty E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported from Central Saanich, British Columbia

    @ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏

  • tysoup Ty_soup (@tysoup) reported from Saanich, British Columbia

    @Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • holtyny Ian holt (@holtyny) reported from Victoria, British Columbia

    @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • dbkettlewell David Kettlewell (@dbkettlewell) reported from Central Saanich, British Columbia

    @Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!

  • EvanLeeson Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia

    @Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst

  • EvanLeeson Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia

    @Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:
  • Chris20702939 Chris Dixon (@Chris20702939) reported

    @Shawhelp It seems like I'm not the only one. There's a bunch of us tow truck operator fans tweeting back and forth and they have problems as well. It is so strange that we are getting the background music fine, just no voices. I don't think Shaw is the problem...

  • Chris20702939 Chris Dixon (@Chris20702939) reported

    @Shawhelp very strange problem right now. I'm watching Highway Thru Hell and the background music is on so I know my volume is working, but I'm not getting any of the conversation nor the narrator. The commercials are working perfectly 🙄

  • Ninsong3 Ninsong (@Ninsong3) reported

    @Shawhelp WHY is it taking a month to fix an issue affecting this areas internet. I can barely use mine. Losing work, losing money, might lose my job. Get this sorted already! I have no words for this kind of service

  • Andiecamille Andie Stewart (@Andiecamille) reported

    @Shawhelp I off the phone with a @ShawInfo rep who actually confirmed that if I don’t sign a 2year contract, the rate for the same service is not guaranteed. I don’t know anyone who even has cable anymore, this is a horrible way to retain your existing clients. @BBB_BC

  • tslevi Tommy Levi (@tslevi) reported

    @Shawhelp Yeah, I actually have my 2.4 and 5G separated out because band steering causes some issues with my devices. It's not a range issue (I have an extender), the modem is white, it just disappears entirely. Even sitting on it it's not detectable. Cycling the router brings it back.

  • grumpy_kitty Exhausted Cupcake🖤💀👻💜 (@grumpy_kitty) reported

    Called @Shawhelp today to see about getting a new modem mailed to us since ours is old & we've been having slow wifi for weeks. But of course, while talking to them, speeds were fine & the guy said I'd have to upgrade my plan to get a new one. -__-

  • tslevi Tommy Levi (@tslevi) reported

    @Shawhelp my 5g network keeps disappearing

  • Ninsong3 Ninsong (@Ninsong3) reported

    @Shawhelp My service call I confirmed 4x got lost??? Still with terrible internet after a week and no sign of it getting repaired

  • GusFowler Joe Quixotic (@GusFowler) reported

    Hey @Shawhelp I've received a sales call from one of your agents every couple of months all year, despite telling each of them that I hate your company and service and will never do business with you again. What gives?

  • CityBlogger123 CrownCity (@CityBlogger123) reported

    @ShawInfo does your mobile service offer 5G?