Shaw outages and service status in Gillies Bay, British Columbia

Problems in the last 24 hours in Gillies Bay, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Gillies Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Gillies Bay, British Columbia

Latest outage, problems and issue reports in Gillies Bay and nearby locations:

• 
  Gary Dunham 🌱 (@big_gare) reported 34 minutes ago from Powell River, British Columbia

  @YouTravel @Shawhelp Same here Ursula. We’ve had terrible service from Shaw. Switching to a different provider as soon as humanly possible. 😠

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ugabug (@MaryPChipman) reported 4 minutes ago

  @Shawhelp I have to return the old modem & the new TV box that didn't work. The 1st technician sent me a FedEx label but there's no FedEx in my neighbourhood. The 2nd technician said he was going to send me a label for Canada Post/UPS, both of which are far more accessible but he never did

• 
  Ugabug (@MaryPChipman) reported 7 minutes ago

  @Shawhelp Now that there's no cable anymore, is the TV signal going to cut out whenever - like now? Our WiFi was fine.

• 
  Dave (@Danrek77) reported 10 minutes ago

  @Shawhelp No timeline, no email confirmation, and I’m not a new customer. I’m being billed for 2 gigabit now, without the hardware for it. I am hesitant to send this beat up box back without knowing I will be getting hardware to actually use the service

• 
  Guy_Barnabe (@GuyBarnabe) reported 15 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  Alex Deggs (@Alex_Deggs) reported 15 minutes ago

  @Shawhelp I have tried all before contacting you. Besides I have tried to login on different devices that I have never used my Rogers account on and it’s the same. Takes me back to login page. Is there somewhere I can be referred to for more help. My security cameras are super important

• 
  Ugabug (@MaryPChipman) reported 18 minutes ago

  @Shawhelp We did it all. It turned out Shaw hadn't properly registered the devices. 2 hours spent on the 'easy swap out' new modem (1 hr w tech support). Worse problems with the TV swapout, still unresolved. 1 hr trying everything, 1 hr waiting for tech support, 1 hour w it. New box needed

• 
  D (@superdaddoo) reported 27 minutes ago

  @TELUS - Help us! @ShawInfo has had saturated nodes and been overcharging our community for internet. I pay for 2gbps and get between 280mbps - 800mbps starting at 3:00 pm with further degradation into late evening. No ETA for new infrastructure. Need Fibre here ASAP.

• 
  Ravi Poojara (@RaviPoojara_rp) reported 27 minutes ago

  @Rogers and @ShawInfo are most unethical companies. When I’m moving out to another province where they are not able to provide fiber internet service, they are asking for early contact break fine. I’m ready to continue with the contract, it is their inability to provide the

• 
  OC_2030 (@oc_2030_vision) reported 29 minutes ago

  @Shawhelp Still down. Trying a refresh of TVs. Prefer not to reboot xb7 as it takes down all of my security cams for 20 minutes

• 
  Ugabug (@MaryPChipman) reported 29 minutes ago

  @Shawhelp I'll try moving the extender to be closer to the box first. If that doesn't work, I'll contact you again.