Shaw outages and service status in Powell River, British Columbia

Problems in the last 24 hours in Powell River, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Powell River, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Powell River, British Columbia

Latest outage, problems and issue reports in Powell River and nearby locations:

• 
  Gary Dunham 🌱 (@big_gare) reported 3 minutes ago from Powell River, British Columbia

  @YouTravel @Shawhelp Same here Ursula. We’ve had terrible service from Shaw. Switching to a different provider as soon as humanly possible. 😠

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Guy_Barnabe (@GuyBarnabe) reported 4 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  OC_2030 (@oc_2030_vision) reported 12 minutes ago

  @Shawhelp Shaw used to have a wonderful feature on phone calls that gave us an estimate of our wait time and also allowed us to get a callback. WE REALLY miss this. Shaw (Calgary White Cowboy hats) seemed to be more 'customer focused' than Rogers (3 piece business suits) take care.

• 
  rc edwards (@f1redwards) reported 21 minutes ago

  @Shawhelp Why is it always a struggle to connect to Tubi? Yes, I have unplugged and restarted my box multiple times and it rarely connects. I’m paying for the service I expected it to work. If not, I expect a discount on my bill this month because this is ridiculous.

• 
  bc_2027 (@bc_2025_vision) reported 22 minutes ago

  @Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟

• 
  Guy_Barnabe (@GuyBarnabe) reported 26 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  Dave (@Danrek77) reported 27 minutes ago

  @Shawhelp Like, I really had no reason to upgrade from 1 gigabit to 2 and this “delivery experience” and the subsequent support “experience” has me kind of convinced to just keep what I had and unwind the upgrade.

• 
  Ugabug (@MaryPChipman) reported 28 minutes ago

  @Shawhelp Yes, the new TV box (#2) is running, however, without a cable, the signal sometimes cuts out - the Internet might be down or slow for a nanosecond. Our WiFi shows as being strong.

• 
  Alex Deggs (@Alex_Deggs) reported 30 minutes ago

  @Shawhelp I have tried all before contacting you. Besides I have tried to login on different devices that I have never used my Rogers account on and it’s the same. Takes me back to login page. Is there somewhere I can be referred to for more help. My security cameras are super important

• 
  Curtis Tomiuk (@TomiukCurtis) reported 31 minutes ago

  Hey @Shawhelp why has my internet gone down 2 times in the last week? Not very impressed.

• 
  D (@superdaddoo) reported 31 minutes ago

  @TELUS - Help us! @ShawInfo has had saturated nodes and been overcharging our community for internet. I pay for 2gbps and get between 280mbps - 800mbps starting at 3:00 pm with further degradation into late evening. No ETA for new infrastructure. Need Fibre here ASAP.