Shaw

Shaw Outage Report in Grande Prairie, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Grande Prairie, Alberta 02/16/2026 14:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • six55321 Howard Jones (@six55321) reported

    @Shawhelp internet is way down in rio terrace. Not listed in your outages, log in to app, give info to Shaw virtual assistant, wait half hour for agent, where it’s right back to square 1 with name phone number account number(?) And “how can I help you?”

  • renbaladhay Renante Baladhay (@renbaladhay) reported

    @Shawhelp we are experiencing bad reception when watching NBA at TSN it happen since the start of playoffs. Any reason?

  • PepinoGuardiola Don Pepino™ (@PepinoGuardiola) reported

    @Shawhelp my internet is sooooo slow, can you help me?

  • WadeMacDonald8 Wade MacDonald (@WadeMacDonald8) reported

    @Shawhelp Our internet is down south nanaimo

  • NuKiew N March (@NuKiew) reported

    @Shawhelp I am having trouble with TV. They keep saying they need to restart

  • studingo Studingo (@studingo) reported

    @Shawhelp Literally ten mins before the burning crusade releases and your crap internet goes down yet again. So sick of shaws outages

  • Shaun_Briltz Shaun Briltz (@Shaun_Briltz) reported

    @Shawhelp Maybe your techs should reboot their devices and see if that helps them discover another outage in The FSJ area

  • studingo Studingo (@studingo) reported

    @Shawhelp Are you reading? its not just me, so not sure how my account info is gonna help

  • mrkaswa mr kaswa (@mrkaswa) reported

    I will, in the near future, be seeking several months worth of free service from @shawinfo for having to spend 3 hours explaining basic concepts of Canadian television to their support staff, and then having that support staff tell me things that are untrue.

  • MichaelPopove Michael Popove (@MichaelPopove) reported

    @ShawHelp You’re saying there are no outages but the fibre line isn’t working at our TV station & many other customers. Are you going to keep insisting there are no reports of outages or are you going to look into the problem & give us an idea when it will be fixed? #PeaceRegion