Shaw

Shaw Outage Report in Grande Prairie, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Grande Prairie, Alberta 01/21/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • SurreyJack7 Surrey Jack (@SurreyJack7) reported

    @Shawhelp Okay but why does Shaw keep having outages. This is the second time Shaw has an outage in less then a month.

  • Jaskamal7781 Jaskamal (@Jaskamal7781) reported

    @Shawhelp are we people in surrey headed to another 24+ hours outage? That too twice in this month already. Not sure what we are paying for at this point. Please give some update regarding when it'll be fixed.

  • parbjot16 parbjot (@parbjot16) reported

    @Shawhelp no wifi since last night i was not able to work today since i was working from home its almost 24 hrs i live in Surrey near bear creek why does ur wifi sucks that much

  • mrjdlly Michael Donnelly (@mrjdlly) reported

    @Shawhelp Your service ******* sucks

  • davidkwilson19 D. Wil (@davidkwilson19) reported

    @Shawhelp is there a particular reason why our Gateway router has gone down 7 times today in Sundance, Calgary? Including four times in the past hour.

  • Onlykims1 Kim Robertson (@Onlykims1) reported

    @Shawhelp can we get an update on the outage in Surrey? I haven't been able to work all day. Our business is suckling wind at the moment and we haven't had an update in 4 hours. You've been down since about midnight! 2nd time in as many weeks! #Shawoutage #surrey

  • Mohindershergil Mohinder shergill (@Mohindershergil) reported

    @ShawInfo Its been more than 20 hours with no internet,Tv and phone service in my house. This is second time in last three weeks..I had telus for 6 years never had a single time program.

  • mrjdlly Michael Donnelly (@mrjdlly) reported

    @Shawhelp so ****** disappointed with your ****** service lately might b time to switch providers

  • aravindpt aravindthangavel (@aravindpt) reported

    @Shawhelp please fix the Shaw internet in the Lower mainland, BC area. Its been 12hrs since you reported the outage

  • ScienceOfSmut J Cat 🏳️‍🌈 (@ScienceOfSmut) reported

    So on top of a systemwide outage that lasted for days, I get hit with a price increase without me even knowing about it? And no help on Twitter for more than 3 hours? WOW @FidoSolutions you make it SO easy to not want to stay with you. Do better! (@telus @Shawhelp hit me up pls!)