Shaw

Shaw Outage Report in Grande Prairie, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Grande Prairie, Alberta 01/10/2026 17:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • marcykain Marcy Kain (@marcykain) reported

    @Shawhelp I called your tech support earlier today for some help with my VOIP service for my business. I didnt catch his name, but he was kind and patient with me, and was a great help. I wanted to spread some kindness on twitter today - and say thank you.

  • CowtwnMama 🐮CowtownGirl🐮she/her🇫🇷🇮🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿= 🇨🇦 (@CowtwnMama) reported

    @Shawhelp is there an internet outage in/around Nanaimo? Two different wifi routers in one location are giving messages of not connecting to internet. Power cycled one router twice to check.

  • reptoid27 Reptoid - Independent Content Creator (@reptoid27) reported

    Shaw Rogers internet killed my career and extra income after extorting me (above). I am disabled. It's abuse. Whatever happens to me is on your hands now too. @ShawInfo @ShawHelp and **** AI BOTS!

  • claytonhales83 Hales (@claytonhales83) reported

    @Sportsnet your 4k feed for the Leafs game in unwatchable on @Shawhelp .. always freezing and pausing. Its terrible.

  • D_chuk314 Arielle Demchuk (@D_chuk314) reported

    @Shawhelp I see you doing work on your lines in Westmount, Edmonton, and my service has been cut out every 10 minutes, making working from home incredibly challenging. Any plans to reimburse people for these outages when you choose to do work during most people’s workdays?

  • TimJ72371546 Tim J (@TimJ72371546) reported

    @Shawhelp Located in the T5B4W5. Have had no Shaw home internet since the morning. Could not work as I work from home and need internet. Used a ton of my mobile data ... When will internet be back and what compensation will be provided for the full day outage.

  • HollyHollywood8 Just Me (@HollyHollywood8) reported

    @Shawhelp your channel 21 (W Network) is glitchy. Other channels are just fine.

  • WingedKeys Kathleen (@WingedKeys) reported

    @Shawhelp we lost wifi in White Rock about 30 minutes ago. Is there an outage?

  • TheEarlofElie1 The Earl of Elie (@TheEarlofElie1) reported from Cartier, Manitoba

    Ok @ShawInfo you have exactly 1 hour before puck drop to fix my signal before I lose my ****

  • TimJ72371546 Tim J (@TimJ72371546) reported

    @Shawhelp What's the explanation for the outage. I need to know what compensation I will be given. As service with Telus is still up and no power outages happened in the area. Depending on your answer I will file my case and complaint with the CRTC