Shaw

Shaw Outage Report in Grande Prairie, Alberta

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The latest reports from users having issues in Grande Prairie come from postal codes T8X.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Grande Prairie, Alberta 10/23/2025 10:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Grande Prairie, Alberta

The most recent Shaw outage reports came from the following cities: Grande Prairie.

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City Problem Type Report Time
CanadaGrande Prairie TV
CanadaGrande Prairie TV
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet
CanadaGrande Prairie Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • travellingjess Jessica Macht (@travellingjess) reported

    @TransLinkNews @ShawInfo @FreedomMobile This is great. But what about that non-underground dead zone between Joyce and Commercial-Broadway? Especially bad at 29th Ave station. Very unsafe for us Freedom users.

  • krissuggs RunDaJewels (@krissuggs) reported

    @Shawhelp Stop sending me junk mail addressed “Hello neighbor” to skirt mail regulations. Have been complaining about this for years & none of your employees will help.

  • arieswriting Jennifer Samson (@arieswriting) reported

    @ShawHelp Are there any internet/TV issues for North Vancouver? Our internet keeps dropping, TV channels are cutting out. Multiple TVs, over the last few days. We've power cycled everything multiple times.

  • rdanderson1972 roger anderson (@rdanderson1972) reported

    @Shawhelp My cable has been down for 24 hours

  • JoeC8H10N4O2 Joe PhD. (@JoeC8H10N4O2) reported

    @Shawhelp 49 hours with no service, no outage posted on the outages page. No ETA from technical support. No response from tech support when contacting them. No reason for the outage other than “it’s complicated”. I realize there isn’t much you can do, but maybe you can find someone?

  • FantasyAttitude Derek Powell (@FantasyAttitude) reported

    @Shawhelp your Internet and cable suck so bad. Gets worse and worse each year and you lock us into 2 year contracts for it. Can't wait to get out of it. You guys are the worst.

  • JorVall Jorge Valladares (@JorVall) reported

    @Shawhelp Is the service still down in the Sherwood Park region/Edmonton? Want to make sure it's not just us.

  • fotogtom Tom Thomson (@fotogtom) reported

    @Shawhelp Shaw is a multi billion dollar technology company and it can’t program a back button to go back and change a setting? Instead you have your customers jump through hoops to get a refund and then start from scratch? And then tell them they will never be allowed a refund again?

  • Melkorka12 ∞🌺 Métis Mel 🌺∞ (@Melkorka12) reported

    @LandryLes @Shawhelp I had a terrible experience. I called several times to renegotiate when I was a struggling single mom & was treated like crap. I had to take the equipment back & stand in line for 3/4 hour w/ kids only to be asked why I didn't call & renegotiate. If the kids weren't there... 🤯🤬

  • aceblazer25 Ace Blazer (@aceblazer25) reported

    For the record: - @CityofVancouver says it's a private property tree and they won't touch it - @bchydro says it's not on their line so not their problem - @Shawhelp noted the tree is on the line, but it's not actually touching. Not their problem