Shaw outages and service status in Grande Prairie, Alberta

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Grande Prairie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Grande Prairie, Alberta

The most recent Shaw outage reports came from the following cities: Grande Prairie.

City	Problem Type	Report Time
Grande Prairie	TV	1 month ago
Grande Prairie	TV	6 months ago
Grande Prairie	TV	8 months ago
Grande Prairie	Internet	9 months ago
Grande Prairie	Internet	9 months ago
Grande Prairie	Internet	10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Desmond Demosthenes (@3rdandOak) reported 6 minutes ago

  @Shawhelp The second that a customer is told that they cannot give Shaw the equipment, that it must be shipped back, the customer service rep should say, "Don't worry, there will never be a charge against you. Returning equipment is based on good faith, but you will never ever be charged."

• 
  diamondedg3 (@diamondedg3) reported 6 minutes ago

  @CalgaryBluesky @ShawInfo Did SHAW get back to you? Usually a customer drop is the responsibility of the owner of the property. When it comes to older neighbourhoods like this, you usually don't have much leg to stand on unless this cable 1/2

• 
  Devon Tarrant (@DevonTarrant) reported 7 minutes ago

  .. My wife works exclusively from home, and aside from that, trying to use any social media/streaming is completely garbage. (First world prob but I don’t care) @shawinfo, what gives? Do better, cause I was pretty darn close to cancelling outright and calling Telus. 🤔🤔🤔

• 
  ✊ 🇺🇦 #Ukrainian #Cree #Canadian (@Melkorka12) reported 7 minutes ago

  @edwards_iam @TELUS @ShawInfo You like it? Good service?

• 
  Tracey Forbes (@Tracey_YYC) reported 7 minutes ago from Calgary, Alberta

  @CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.

• 
  Desmond Demosthenes (@3rdandOak) reported 12 minutes ago

  Why do so many companies put the onus on the customer to do a job that is the company's responsibility. I went over to the local @ShawInfo location in Mayfair with equipment that needed to be returned. Nope... can't do that. You have to box it and send it to Edmonton. What?? 1/2

• 
  StreetWalkingCheeto (@solarwolfman) reported 12 minutes ago

  Hey @ShawInfo you want me to sign up for yr new fibre internet but won’t replace the ancient cracked cable coming into my unit. It’s slow and every time the weather changes my internet craps out. I wonder if @TELUSsupport would help me out if I jumped ship 🤔 they have fiber too

• 
  🌳+ NA 🇺🇦 (@gispatch) reported 13 minutes ago

  @CDAinsworth @ShawInfo @TELUS I was a Telus customer from 2017-2020… IT WAS AWESOME in 2020 I moved to a Shaw community. It’s been DISASTROUS, everyday I have multiple drops, inconsistent internet, and extremely poor customer service.

• 
  Fictitious Spoon (@SpoonFictitious) reported 13 minutes ago

  @Shawhelp This is the second several hour outage Langley outage in the two months I’ve had your service. Maybe your equipment needs an upgrade or something? My neighbours with Telus didn’t lose their service either time.

• 
  jen (@kurvomi_) reported 14 minutes ago

  @ShawInfo is the worst internet provider lols