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Shaw Outage Report in Grande Prairie, Alberta

Why is my Shaw service not working?

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Grande Prairie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 55% Internet (55%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Grande Prairie, Alberta

The most recent Shaw outage reports came from the following cities: Grande Prairie.

CityProblem TypeReport Time
Grande Prairie TV 1 month ago
Grande Prairie TV 6 months ago
Grande Prairie TV 8 months ago
Grande Prairie Internet 9 months ago
Grande Prairie Internet 9 months ago
Grande Prairie Internet 10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • pambh65
    Anne (@pambh65) reported

    @Shawhelp is there currently an outage in Burnaby?

  • adifood1234
    Adi lally (@adifood1234) reported

    @maddyshumi @FitCityJordan @Shawhelp Um Telus is worst it took me 3 hours to reach someone lmao.

  • arias_armando
    Jose Armando Arias (@arias_armando) reported

    I’m done with @ShawInfo #Shaw this is the third time in this year with NO service! , last time was 6 days to attend my call in #northVancouver no empathy for customers

  • camibeef
    Camille Musson (@camibeef) reported

    @Shawhelp Yes I have. Everyone on our street is having the same issue. Trying to get through to Shaw Business but have been on hold for some time.

  • amandaburkebiz
    Amanda Burke (@amandaburkebiz) reported

    @Shawhelp we need help! Have had major internet interruptions the last week. Much more than our recent help session. We were too busy during the week to talk to anyone but could this morning.

  • shaughnskinnZ
    Skinnz (@shaughnskinnZ) reported

    The worst customer service from @ShawInfo. I politely told a call taker in April, I am not renewing. I have now received 15 more calls from Shaw to renew my contract. I am canceling my services! #annoyed #lostcustomer #poorcustomerservice

  • KurianTharakan
    Kurian M. Tharakan (@KurianTharakan) reported

    @Shawhelp How is tech support going to help me with a customer service issue? Again why can't I see a menu of services before I commit to buying? @ShawInfo

  • garlee
    Gary Hoffman (@garlee) reported

    @Shawhelp Yes have reinstalled but it just kicks out . I will try tech support tomorrow I guess

  • DCTFTW
    Ms. Donna (@DCTFTW) reported

    @Mickmac15085908 @Shawhelp Don't get me wrong I understand why companies do credit checks but I've been a customer of theirs for probably way more then a decade, why don't they just look at my account.

  • camibeef
    Camille Musson (@camibeef) reported

    @Shawhelp The internet is down in the 3700 block of Napier Street in Burnaby. Any idea when service will be restored?