Shaw

Shaw Outage Report in Grande Prairie, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Grande Prairie, Alberta 01/16/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MrPaulBae Paul Bae (@MrPaulBae) reported

    @Shawhelp How do I report excellent customer service? "Daniel SV70" just walked me through a tech issue via online chat and when we ended there was no review option to let his manager know he rocked it. Can you please pass it on?

  • zerochilllll i’m kristina, & i have zero chill (@zerochilllll) reported

    4th @ShawInfo tech is here since mid-August and he can’t get any modem or cable to work. We pay ~$250/month for the highest cable+internet and still have BAD wifi (if at all) and it’s beyond frustrating. Plus, when I call, tech support says it’s my fault! 😤

  • afpalmer Adelle (@afpalmer) reported

    @Shawhelp Any issues with internet connections today? We have no service in the SW

  • rslade Robert Slade (@rslade) reported

    @Shawhelp Oh, I tried DMing your so-called tech support, @Shawhelp. They were completely unable to resolve the issue. No help at all.

  • SJSorcerer Social Distancing Sorcerer (@SJSorcerer) reported

    I'm trying to help my brother, is @RogersHelps the only #internet provider in Ontario that offers subsidized internet for people on #ODSP? They aren't in #ThunderBay and @ShawInfo and @Tbaytel don't seem to. $100+/ month internet as a minimum is kind of brutal for low income.

  • michaeltryan74 Michael Ryan (@michaeltryan74) reported

    @Shawhelp Is there an issue with the BlueCurve guide. Says it isn’t responding and I cannot change the channel.

  • drevrpg Hodgepodgepoc'oween (@drevrpg) reported

    @Shawhelp are we having an outage in southeast Edmonton?

  • aniko99 Aniko 😷 for all (@aniko99) reported

    @ShawInfo is there an outage in #yyj ? Is there a way to check status of internet? Thanks!

  • kiddles19 Kylie Vanloo (@kiddles19) reported

    @Shawhelp is service in Calgary down? Been 25 min of no service

  • ydfished HoopsfanAB (@ydfished) reported

    @Shawhelp channel 206 /cbs east has disappeared from the guide entirely in #yeg. Wtf? There’s an nfl game supposed to be there to make it worse