Shaw

Shaw Outage Report in Grande Prairie, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Grande Prairie, Alberta 01/11/2026 20:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Tanis321 Tanis Woods🇨🇦 (@Tanis321) reported

    @Shawhelp Our internet has been down for hours, any idea when it will be back?

  • bautista_adam Adam (@bautista_adam) reported

    @Shawhelp Our business is receiving calls but can't hear us when we answer on any phone. pls help

  • WorkerView Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta

    @Jaytriks @Shawhelp @TELUS I had INET and TV problems for the last year with #Shaw . This last month first month in 13 everything worked. But little effort on their part to keep me as a customer or apologize or ?

  • kafarwell Kim Farwell (@kafarwell) reported

    @Shawhelp It just says loading. I waited for 60 seconds. Should I just hang on?

  • neil1505 NJ (@neil1505) reported

    @Shawhelp is there an outage in burnaby area...don't seem to have internet since afternoon

  • nascarlogin Sascha Preibisch (@nascarlogin) reported

    @Shawhelp I uave restarted my modem but that did not help. None of my devices gets a connection. Neither via wifi or a network cable

  • LeanneSandau Leanne Sandau (@LeanneSandau) reported from Calgary, Alberta

    @Shawhelp Still on hold with your customer service!! Can’t believe the issues!!

  • rameloche bookish runner (@rameloche) reported

    1/ Worst experience 2night with @Shawhelp. Called to cancel internet effective end of month. 1st rep put me "on hold" for 25 minutes & didn't come back. 2nd rep canceled internet immediately instead of 30th. 3rd rep said it was reinstated but it wasn't. 4th rep said can't be

  • kafarwell Kim Farwell (@kafarwell) reported

    @Shawhelp Good morning! I am going to try this again when I am not running around. Tried to order internet signal booster pods when I was running around and somehow lost the chat before we completed the transaction. I'm back for a do-over.

  • mojodani Danielle Lemieux (@mojodani) reported

    @Shawhelp terrible constant pixelation on Food HGTV and others. Going on for over a week!! Any idea when this will be resolved. These channels are unwatchable.