Shaw

Shaw Outage Report in Grande Prairie, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Grande Prairie, Alberta 02/28/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CherylPrior1 Cheryl B. 🇨🇦 (@CherylPrior1) reported from Langley, British Columbia

    @Shawhelp Why is cable down in Langley?

  • SchminkeSchmoo Mei (@SchminkeSchmoo) reported

    @Shawhelp What is the point of having this account if you aren't going to help people? I've been waiting over an hour for a response and have now had to resort to contacting someone who has ESL via the online chat help on the Shaw website. Not my original plan for a Friday night.

  • CuzICantStop Cuzi (@CuzICantStop) reported

    @ShawInfo might offer the fastest internet in Alberta, but it’s by far the most unstable too. Yeah, you get speed, but no reliability.

  • brookiedj Brookie 💖💙💜 (@brookiedj) reported

    Hey @Shawhelp Maybe we could start posting to social media when maintenance is supposed to take place? Not everyone looks at the support pages, or is awake during daylight hours. Having my discord calls d/c is annoying when IDK what's going on

  • 123midnite Midnite (@123midnite) reported

    So my internet went down in the middle of three cards with no help from @Shawhelp and then my power went out @EPCOR LOL brown outs? Winter? Covid? Do I need to move somewhere else?

  • Jaxx1261 Jackie McGill (@Jaxx1261) reported

    @Shawhelp Shaw hung a down line across my driveway- failed to come to the door to explain why we did not get re connected to tv phone internet Sadly I require internet. Phone. Fax. Because i work from home. Such unacceptable service. What a day!

  • dasher_kcco Dash (@dasher_kcco) reported

    @Shawhelp we have had no phone service since yesterday in Nanaimo.

  • 19Kurt82 Kurt (@19Kurt82) reported

    @Shawhelp good eve, please help me reset my password

  • RussBevan Russ Bevan (@RussBevan) reported

    Why does my TV screen freeze, goes black and then restarts? Getting tired of this Shaw, you had technicians at my house twice in the past month, the blue Shaw van was at the box. Still problems but you expect me to pay my bill by Feb 10. I don’t think so @ShawInfo

  • 123midnite Midnite (@123midnite) reported

    @Shawhelp how come your website doesn’t give a number to call? If our internet is out you want us to pay to use your website service without internet? In a pandemic? With reduced income???