Shaw

Shaw Outage Report in Grande Prairie, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Grande Prairie, Alberta 12/24/2025 12:25

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • RKapil RKVancouver, B.A., M.Ed. 🇨🇦 (@RKapil) reported

    Thank you, Jeannette. You are a valuable employee and @ShawInfo should be grateful to have people like you in customer service. Unlike the sales team that looted my 88 year old Mum who said she didn’t watch that many games anyway. (So why the upsell on the internet pkg?)

  • OmegaPoint_ Omega Point (@OmegaPoint_) reported

    @ShawInfo So... I updated to Fibre+ 300 and the XB6 modem arrived and it's terrible (fan noise and smells), now I want to go back to what I had before (within 3 days cancellation) and your rude customer service is telling me I can't? Seriously?!?!

  • kevinlovestech Kevin says #COVIDZero 🇨🇦 (@kevinlovestech) reported

    @jonincalgary @Kristinnuendo @Shawhelp The most WTF thing about our place was the deck. Good size, functional, looks good, and built to code. BUT it was mostly held together in parts by nails. We had a handyman secure the entire thing better with more screws and bolts.

  • scottlybrown Mister Scottlybrown (@scottlybrown) reported

    @Shawhelp is there an internet outage in Clarkdale Meadows, Sherwood Park tonight? Internet/cable just dropped. Webpage says it can’t establish a secure connection with the server.

  • ZAKtalksTECH ZAKtalks TECH 🇨🇦 #ZAKpack #TeamUnFiltered (@ZAKtalksTECH) reported

    Not sure if we'll have a stream tonight or not. Internet has been up and down most of the day. 🙁 I've been on the phone with my ISP for the last few hours. If @Shawhelp would bury the exposed temp-line, this wouldn't happen... @ShawInfo

  • chriscorrigan Chris Corrigan (@chriscorrigan) reported

    Hey @Shawhelp the internet on Bowen Island has been stop and start since the big outage last week. Any eta on when things might be patched up?

  • garethlewin Gareth Lewin (@garethlewin) reported

    I normally wouldn't call them out publicly but @Shawhelp instead of trying to fix my bandwidth problem that I very deliberately explained to them, have accused me of running torrenting software. I wish there was some way to convince tech people that I know how computers work.

  • Box6Don don (@Box6Don) reported

    @Shawhelp is Shaw internet down in Banff Alberta?

  • htimsekimyyc Mike Smith (@htimsekimyyc) reported

    @shawhelp Sportsnet now never works for me signing in through Shaw. Can I get help please?

  • dmacpher Dieter MacPherson 🚁 (@dmacpher) reported

    @shaan__kapoor @Shawhelp Had this issue when I moved to rural. The split in their business units is frustrating to say the least