Shaw

Shaw Outage Report in Grande Prairie, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Grande Prairie, Alberta 03/05/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • QuinnMellCobb Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia

    @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.

  • ltritsch1 Laurie Tritschler (@ltritsch1) reported

    @Shawhelp Can you tell us why Shaw internet is down in Grand Forks?

  • Jamproc1 Jamproc (@Jamproc1) reported

    @Shawhelp my bluecurve is flashing amber. I contacted tech support but they weren't able to do much. I don't think there's maintenance in my area either :(

  • arlensalte Arlen Salte (@arlensalte) reported

    @Shawhelp my internet is down T8A. I can’t work. What’s up?

  • katieisaluvdisc all purpose white flour (@katieisaluvdisc) reported

    Our new router from @Shawhelp is by far the worst router ever. It’s supposed to be increase the internet speed but it literally drops internet anytime more than one device is online. Also in order to get the instructions to install you need the internet? How does that make sense?

  • miajane88 Mia Jane (@miajane88) reported

    @ShawInfo We are having an outage in Edmonton Riverbend. Please provide an update.

  • TwiggJohn John Twigg (@TwiggJohn) reported

    @Shawhelp Great! But I just tried the array of DM apps you offered and none worked for me (maybe I don't have the right programs?). How about an email address so I can make contact with a real person? It's a simple problem involving a password...

  • lingo2013 lg (@lingo2013) reported

    @Shawhelp is there an outage in St.James?

  • TwiggJohn John Twigg (@TwiggJohn) reported

    @Shawhelp How about you look up my phone number in your list of cable customers and give me a call? (It's known fairly widely that Shaw's help staff are swamped.)

  • Backspacer44 backspacer44 (@Backspacer44) reported

    @Shawhelp don't offer chat support if it's only a bot. It's really frustrating. Is there an outage of internet services in kamloops BC?