Shaw

Shaw Outage Report in Grande Prairie, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Grande Prairie, Alberta 01/18/2026 10:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonKamoh J.kamoh (@JasonKamoh) reported from Abbotsford, British Columbia

    @Shawhelp is there a outage in abbotsford?

  • Paris9754 Brittany (@Paris9754) reported

    @Shawhelp Trying to set up Roku Streambar I can get sound through streambar when on Netflix But cannot get tv cable shows audio to come through streambar; only Comes thru TV speakers. 10 yr old Samsung TV no HDMI ARC port so using HDMI and optical Toslink cable 2 connect help

  • MrPaulBae Paul Bae (@MrPaulBae) reported

    @Shawhelp Hi! Is there an outage in Lions Bay? Lost internet about 20 minutes ago.

  • VisserMagic Chris Visser (@VisserMagic) reported

    @Shawhelp TBH, I'd switch companies already as6mbps DL internet just doesn't work during work from home orders for weeks if not months at a time. The wife is far more forgiving than I am. Perhaps we could switch and come back after you guys get around to working your stuff out next month.

  • pgrundle Pat Grundle (@pgrundle) reported

    @Shawhelp TV and Interent out again and I cannot dm using the link supplied. Seriously loosing service several times a day all week.

  • ammomore Alex More (@ammomore) reported

    @Shawhelp Hey Don, tried your troubleshooting steps and chatted with support. All they told us was that our modem was dusty and that’s why Shaw internet doesn’t work. Our modem is perfectly clean by the way

  • DaSud Sud (@DaSud) reported

    @Shawhelp I'm getting a "HTTP ERROR 400 Problem accessing /service/preauth. Reason: account is not active:" on a bunch of my emails, please advise what I can do about it.

  • Devrogers80 Devrogers (@Devrogers80) reported

    @Shawhelp My internet is down. Is there an outage?

  • VictorQuotek Victor Q (@VictorQuotek) reported

    @Shawhelp Having a technician stop by may be a great solution as support will just rehash usual plug and plug and covid busy scenarios... Your suggestion to have tech stop by is productive. Look forward to connecting with @shawsupport to remedy. Thanks Darren

  • PatWhite1984 Pat White (@PatWhite1984) reported

    @Shawhelp Don’t patronize me. You guys don’t give a crap about us or our services.