Shaw

Shaw Outage Report in Guelph, Wellington County, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Guelph, Wellington County, Ontario 12/17/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • in_calgary Sandra (@in_calgary) reported

    @Shawhelp Better: give me a tel # where I could actually REACH someone one. So much more efficient to TALK with people rather than type. #COMPLAINT @CRTCeng

  • beaglebailey97 Brenda aka Beagle Momma (@beaglebailey97) reported

    @Shawhelp I see a post on why our cable television is jumpy tonight. Is there also a known problem with the internet in Red Deer? My husband is trying to play a game on his iPad and said it’s really jumpy too

  • MooseBeSocial Stephen Lowden (@MooseBeSocial) reported

    @Shawhelp Followed your directions for my inquiry to my horrible Customer Service experience and it’s now been over 36 hours with no Response from your Team. Any other suggestions?

  • in_calgary Sandra (@in_calgary) reported

    @Shawhelp Dm not working! Just tried.

  • janet_matiisen Janet Matiisen 🏳️‍🌈 🇨🇦 🇪🇪 🌻 (@janet_matiisen) reported

    Hey @Shawhelp the internets are down in Bowness, west Calgary. Again.

  • SoniaPiano PianoForte (@SoniaPiano) reported

    @Shawhelp I’v been in your support queue for one hour.

  • in_calgary Sandra (@in_calgary) reported

    @Shawhelp Tried and nope. Not working.

  • Kim_Browning Kim Browning🇨🇦 (@Kim_Browning) reported

    @Shawhelp any current issues in St Boniface (Winnipeg). I can see the guide but clicking on any channel gets nothing…..black screen, no audio. TV works fine for other apps

  • Daxiall Daxial (@Daxiall) reported

    @Shawhelp internet issues in edmonton

  • SpectraHC Spectra (@SpectraHC) reported

    2nd time Internet goes out randomly in the middle of the night. Thanks @ShawInfo ! Never using your internet again. You’re just as bad as rogers when it comes to basic internet needs and gaming.