Shaw

Shaw Outage Report in Guelph, Wellington County, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Guelph, Wellington County, Ontario 12/15/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CaptAwesome9 CaptAwesome (@CaptAwesome9) reported

    @Shawhelp No need for a DM, seems like a weird thing to need for an outage report. The point of twitter is to be public. If you wish to deal with things privately perhaps a public forum was a poor choice? Coincidentally out again, since 1:25pm and ongoing.

  • jwd7150 Jwd7150 (@jwd7150) reported

    @Shawhelp Be patient 🙏 with r bill were trying to pay it down but money 💰 as usual is tight ..

  • Flamesmaniac Flamesmaniac (@Flamesmaniac) reported

    @Shawhelp another service outage in calgarys NE. And stop sending links their telling me **** I already know like I'm a idiot. Just look into what's causing this and fix it

  • coconutfrills S (@coconutfrills) reported

    @Shawhelp I had to use the private contact information you sent me for your customer and call them and ask them to try and fix it.

  • Emma87607199 Emma (@Emma87607199) reported

    @Shawhelp I was just told your billing and enterprise team are gone for the day. I was supposed to get a phonecall this morning so im not sure how you can help me tbh

  • aroc88 Arnold K (@aroc88) reported

    Almost 48 hours with no internet or TV. I'm super disappointed with @ShawInfo @Shawhelp. I know they don't care and they will most likely not compensate me for all this time with no service. I understand equipment can break but there is no reason to wait this long for a fix. 🤬

  • Flamesmaniac Flamesmaniac (@Flamesmaniac) reported

    @Shawhelp 4 days of this **** obviously something is causing the outages and that is not being addressed

  • My_Scrubs My Scrubs 🇨🇦 (@My_Scrubs) reported

    @Shawhelp Wifi down and was told by your customer service that an old modem was put in by Shaw. My debit machine won't work until a technician comes to update your old modem. Why am I having a hard time getting confirmation as to when they are coming????

  • samodb1 Slingin Sammy (@samodb1) reported

    @Shawhelp TV and Internet out in West St Paul MB., R4A 4A1 since 5:00p.m.. Any ETA on service restoration?

  • coconutfrills S (@coconutfrills) reported

    @Shawhelp This has been going on for months. I have spent hours in the phone. Days. Weeks and months have gone by sbd not one person has fixed my issue.