Shaw Outage Report in Guelph, Wellington County, Ontario
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The latest reports from users having issues in Guelph come from postal codes N1H and N1C.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Guelph, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (64%)
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Wi-fi (11%)
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TV (11%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Guelph, Wellington County, Ontario
The most recent Shaw outage reports came from the following cities: Guelph and Fergus.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Wi-fi | ||
TV | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Liana Robberecht (@chefLiana) reported from Calgary, Alberta
Please @ShawInfo after waiting an hr for call back & then I did get my call - I also got a message that my call was unable to be processed -“good-bye” cluck a hang up . I’m on call wait for 101 min again - pls don’t hang up again - I need you , sincerely paying customer
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Dave Martin (@AlbertanDave) reported from Airdrie, Alberta
Thank you @Shawhelp! Much better support than phone support and wasting an hour for a call back! Merry Christmas!
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Tiffany Kalanj (@TiffanyKalanj) reported from Vancouver, British Columbia
Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW
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Kyle Balzer (@KyleBalzer) reported from Prince George, British Columbia
.@Shawhelp says there’s a service outage in Prince George, affecting customers with Internet, Business Internet, Phone, Business Phone, Digital TV, VOD, Gateway, BlueSky TV, WiFi Access Points. Website says a fix is in progress | #CityOfPG @PGMatters
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The G.F. Liverpool™© (@gliverpool9966) reported from Winnipeg, Manitoba
@Shawhelp It looks like it been resolved “For Now” are we still in “Outage Territory.” Just got back television, telephone and internet.
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RAVI PATEL (@ravikanji) reported from New Westminster, British Columbia
@Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.
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Melissa Lam (@sweetsbymelissa) reported from Calgary, Alberta
@shawhelp @shawinfo The worst #customerservice! Waiting over 2.5 hours and cut off! #terrible
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta
@Shawhelp That sucks I want to watch episode one before episode 2
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Jan Byrd (@_JanByrd) reported from Winnipeg, Manitoba
@Shawhelp We cannot have the modem fail during work. I cannot be waiting 30 mins on hold for support then unplugging and plugging in modems. I need an it internet connection at ALL times.
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The G.F. Liverpool™© (@gliverpool9966) reported from Winnipeg, Manitoba
But there is one flaw with the application system @Shawhelp. Why can I only allowed 3 devices at one time. A customer should be able to use the Television BlueCurve Free TV application on a minimum of 10 devices. cc @ShawInfo