Shaw

Shaw Outage Report in Guelph, Wellington County, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Guelph come from postal codes N1E.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Guelph, Wellington County, Ontario 12/18/2025 01:05

December 18: Problems at Shaw

Shaw is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Guelph, Wellington County, Ontario

The most recent Shaw outage reports came from the following cities: Guelph.

Loading map, please wait...
City Problem Type Report Time
CanadaGuelph Wi-fi
CanadaGuelph Internet
CanadaGuelph Internet
CanadaGuelph Internet
CanadaGuelph Wi-fi
CanadaFergus TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Mardy365 Mardy Sanford (@Mardy365) reported

    @Shawhelp Office internet in Cranbrook has suddenly been spotty. I've restarted the modem twice. Any issues at your end? Couldn't see any updates on website. Thanks.

  • AlexBainov Alex Bainov (@AlexBainov) reported

    @ShawInfo 1. Train your people how to use your own system to look up info. 2. If you cancel appointments internally, do your customer a favour and tell them you are doing it. Thanks for wasting half my day.

  • TwoMooches Two Mooches (@TwoMooches) reported

    @Shawhelp Just got off the phone with your customer service for the bajillionth time. Hoping, again, that you’ve fixed it this time.

  • RageGeist TC-VAN (@RageGeist) reported

    @Shawhelp we're having an issue with Netflix being double billed. I pay Netflix directly every month(my account). I setup Netflix (my account) on my father's bluecurve and now he's being charged for it monthly. He called in but he's 76 years old and doesn't understand English

  • PeteZaRodriguez Princess Kenny (@PeteZaRodriguez) reported

    @ShawDirect @Shawhelp No signal on Shaw Direct Satellite. It has been over an hour and still nothing.

  • floatingLomas Jonathan @floatingLomas@mstdn.ca (@floatingLomas) reported

    @ShawInfo your Shaw mobile customer service team is abominable. I’ve never been so patronized, and misled. Also how ******** can you not move a phone number from one Shaw Mobile account to another?? Garbage.

  • PatWhite1984 ꧁༒•Pat White•༒꧂ (@PatWhite1984) reported

    @Shawhelp what’s with the service right now???

  • ScarfyTV ScarfyTV (@ScarfyTV) reported

    @BroadcastDialog I am not in support of this @ShawInfo and @Rogers deal. I hope this deal is denied, but I suspect it'll be approved in some capacity.

  • BecksinCal Becky (@BecksinCal) reported

    @Shawhelp my internet just went down. Is there problems in NW Calgary? I’m instructing an online class starting in half an hour

  • JacobMarni Marni Jacob (@JacobMarni) reported

    @Shawhelp what is the eta on repair of the outage