Shaw

Shaw Outage Report in Guelph, Wellington County, Ontario

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Guelph, Wellington County, Ontario 12/09/2025 12:25

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Guelph, Wellington County, Ontario

The most recent Shaw outage reports came from the following cities: Guelph.

Loading map, please wait...
City Problem Type Report Time
CanadaGuelph Internet
CanadaGuelph Internet
CanadaGuelph Internet
CanadaGuelph Wi-fi
CanadaFergus TV
CanadaGuelph Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • YNGNELs Just Nels (@YNGNELs) reported

    @Shawhelp, The customer service representatives need more adequate coaching when it comes to dealing with stressed clients. I was told I could move my services to a new address after I told them several times it could not be done. well here we are today. I have moved and thus

  • mlarson831 mlarson83 (@mlarson831) reported

    @MemphisBlaze @Shawhelp Yup, it has been out since around 4:30, but Shaw webpage says they have no problems in any service areas 🙄

  • SighmanCanada Simon (@SighmanCanada) reported

    @Shawhelp All it does is make me never want to view anything on demand!

  • EK9918 EK99 (@EK9918) reported

    @Shawhelp @YEGonewheel Been out for 3 hours on the coldest day of the year. 2nd time in a month it's gone down in Oliver for hours. Not a great look.

  • DebraWard DebraWard (@DebraWard) reported

    Through to support and was told @Shawhelp is aware of area issue but no help until mid-week at earliest. So much fun, freezing cold,distancing w/ unreliable internet. #yeg

  • JeffInVanBC Jeff Vickers (@JeffInVanBC) reported

    @Shawhelp Here's a suggestion, eliminate the online live chat. Communication is much simpler and more effective via voice. Also, train your people to resolve problems, not just book service appointments.

  • deaftravel Lisa Anderson🇨🇦🏳️‍🌈 (@deaftravel) reported from Saanich, British Columbia

    @Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.

  • AlsoGoldberg Also Kim Goldberg (@AlsoGoldberg) reported

    @Shawhelp The troubleshooting link is not opening for me, it won't load. Just sitting there trying to load. same problem when i tried to go to Shaw chat.

  • deaftravel Lisa Anderson🇨🇦🏳️‍🌈 (@deaftravel) reported

    @Shawhelp Seems it is now up after being down for 1.5 hours

  • MemphisBlaze GeekZonePete (@MemphisBlaze) reported

    Anyone else have their @Shawhelp internet down in Medicine Hat? Rebooted the router 3 times so far still nothing #medhat