Shaw

Shaw Outage Report in Guelph, Wellington County, Ontario

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The latest reports from users having issues in Guelph come from postal codes N1E.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Guelph, Wellington County, Ontario 12/31/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Guelph, Wellington County, Ontario

The most recent Shaw outage reports came from the following cities: Guelph.

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City Problem Type Report Time
CanadaGuelph Wi-fi
CanadaGuelph Internet
CanadaGuelph Internet
CanadaGuelph Internet
CanadaGuelph Wi-fi
CanadaFergus TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CanuckstuckinAB Name cannot be blank (@CanuckstuckinAB) reported

    @ShawInfo very disappointed Shaw chose to do upgrades during the daytime, cutting 1000's of households off from internet, TV, and phone service. In all the years we have been Shaw customers, you have never done this. And it's not for a couple of hours, it's well over 12 hours w/o

  • oceanidiot Heinola Nerd (@oceanidiot) reported

    @JenniferGurke @ShawInfo Speed test that connection once it’s installed. I had BMTS for a an hour before I canceled the service. Was less than@half of what they promised.

  • DoorMatt95 Matt (@DoorMatt95) reported

    @JenniferGurke @ShawInfo Bell MTS is terrible….you get what you pay for. Customer service hours are very limited. Bills are a ******* mess of gibberish and when you cancel be prepared to get a bill in the mail 2-3 months later saying you still owe money and that it’s gone to collections

  • almoonir Almoonir Dewji (@almoonir) reported

    @Shawhelp I have been a customer for 30+ yrs. @getmoby has installed fiber in our building downtown #yyc and is offering great rates with no contract. My plan expires in a month. Are we able to negotiate a rate that is fairly comparable for me to continue with Shaw?

  • Fenwycke Allikat (@Fenwycke) reported

    @JenniferGurke @ShawInfo Honestly we did the back and forth switcheroo for years. We’d cancel when the deal ran out and just keep basic phone until the competitor showed up with a new incentive. We just couldn’t afford normal prices for tv service.

  • CanadianFlash54 T L (@CanadianFlash54) reported

    @Shawhelp thanks to your advanced Bluecurve system, that doesn’t realize people who watch NHL payoffs also want to watch the Stanley Cup finals, I did not get to watch the game today. Seems pretty stupid to have to reset the recording for the finals. Where is my @telus fiber?

  • TheAshes45 Taylor M (@TheAshes45) reported

    @SarcasticCupcak I think it’s crap and offensive. And may cancel. I complained to @ShawInfo previously about the offensive crap they force feed

  • racing_flamingo db (@racing_flamingo) reported

    @Shawhelp I can power cycle the modem without waiting for you to tell me to do that, that's about all Shaw tech support does anyway.

  • sc_indomitable Suzanne 🦓🧬 (@sc_indomitable) reported

    @Shawhelp Oh, we still are having the experience. No service since yesterday. Tech walked out saying he was getting a ladder & 2nd person. Never came back. Hung up on 2x by customer service after asking for a supervisor (2nd time could hear super in the background telling him to hang up).

  • wenneu Wendi Neumann (@wenneu) reported

    @JenniferGurke @ShawInfo Horrible decision…we were without internet and TV for 2 weeks. We had been MTS users for over 50 years. They had no idea when it would be fixed…called Shaw..got hooked up the next day and cheaper. And we live in the city!