Shaw

Shaw Outage Report in Hamilton, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Hamilton, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Hamilton, Ontario 01/23/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TMRWilson Taylor (@TMRWilson) reported

    @Shawhelp good morning, we've been over 24 hours with no internet or cable yet we've had power since yesterday morning in Maple Ridge. I know the storm caused a lot of damage but our internet has never been out this long before. I sent you a dm already as well.

  • RDC_Photography Rod Cordick 🇨🇦 (@RDC_Photography) reported

    @Shawhelp Is there an internet Wi-Fi outage in Country Hills NW Calgary

  • SmuggyBear80 Indigenous Man #BlackLivesMatter (@SmuggyBear80) reported

    @Shawhelp Internet keeps going down in Calgary. Marlborough area.

  • jsbmbaggedmilk Baggedmilk aka Lil Turbo (@jsbmbaggedmilk) reported

    Got a call back from @telussupport’s “the right department” but they also could not help because the “other department” they need to speak to “is not answering.” Another call back scheduled, meanwhile I’ll call @Shawhelp to negotiate.

  • gussysfarm Gussys Farm (@gussysfarm) reported

    @Shawhelp is there an outage affecting only land line in south Campbell river? Telephone has been down for two days

  • DianneWatts4BC Dianne Watts (@DianneWatts4BC) reported

    @Shawhelp I only lost power for about 5 minutes on Monday. But internet and cable have been down since Monday night.

  • Priscil05980359 Priscilla Santos (@Priscil05980359) reported

    Still no internet or phone service. I'm in a two year contract, but so far it's been 4 days without service. Will Shaw still charge for services not provided? @Shawhelp

  • GillespieClay clay gillespie (@GillespieClay) reported

    @Shawhelp I did - still no response. Lack of information and communication is horrible. We all just information just blaming a power outage when we all have power seems strange. No backups or other service models seems pretty antiquated.

  • ksavvy31 Karen (@ksavvy31) reported

    @Shawhelp 2/ They have called in multiple times. And have been offered credits. Not a solution. Or a timeline of when it will be fixed. It’s dangerous for them not to have reliable phone or internet service and no help in sight.

  • meg_cant Meghann Cant (@meg_cant) reported

    @ShawInfo Internet and landline have been down since the power outage. BC Hydro restored power yesterday morning but still no internet or phone. What's up with that? Makes it difficult to work from home...