Shaw

Shaw Outage Report in Hamilton, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Hamilton, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Hamilton, Ontario 02/23/2026 19:20

February 23: Problems at Shaw

Shaw is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Noosiekins Vanessa (@Noosiekins) reported

    @Shedmaster13 @kel_varn @Shawhelp Looks like their tech support has no clue what's going on aside from tell you to unplug and re-plug everything & then eventually they give up and say they will escalate the case. & when you follow up with the escalation, they know nothing & ask u to try rebooting w/ them again

  • cardamomkayla Kayla (she/her) (@cardamomkayla) reported

    Awful, absolutely awful experiences with @ShawInfo . Awful and shaming customer service. Was told my account was free and clear and ready to close. Turns out it wasn’t. They sent it to collections without notifying me via email.

  • lowercanada Steve (@lowercanada) reported

    Day 3 without service. @Shawhelp @ShawInfo Will keep posting until its fixed. Need more competition in telecom sector. Terrible service from companies shouldn't be the norm.

  • matt_b82 Matt B (@matt_b82) reported

    @Shawhelp hey my TV in NW Calgary is super slow and not loading channels. Is something up?

  • paquette977 Erik Paquette (@paquette977) reported

    @Shawhelp seems unacceptable these days to wait 5 days for a tech to come out and look at your internet outage. Guess you'll be losing a customer.

  • honeykrull6r Karen Krull (@honeykrull6r) reported

    @Shawhelp any idea why I can’t access blue curve app? It’s 12:30 and I’m still up fighting with my teenagers because I can’t actually **** the wifi off 😡🤬

  • Noosiekins Vanessa (@Noosiekins) reported

    @kel_varn @Shawhelp Oh good to know. Nothing is fixed tho and they just keep pointing me over to chat with tech support... One can only talk to tech support so many times in a week.

  • opiatedforty9 Papa’s Delicate Condition (@opiatedforty9) reported

    @Shawhelp I've noticed the blue curve guide is very laggy and slow lately. Will also show the wrong channel beside the program listed

  • paquette977 Erik Paquette (@paquette977) reported

    @ShawInfo you really need to work on the customer service end of things. Waiting 5 days for a tech is not acceptable when trying to get work done from home.

  • h8tufakrs rob (@h8tufakrs) reported

    @Shawhelp Oh I hav‘ to left yet, but when paying $168 for phone an internet <—- slowest speed I might add, being a customer for over 20years an being able to have it all for a fraction of the price lmao ..... everyone go to #sunwire you can have high speed for half price ..... forget #Shaw