Shaw

Shaw Outage Report in Burlington, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Burlington, Ontario 10/20/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Burlington, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, Hamilton, Oakville, Burlington, Milton and Waterdown.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • mgamble Matthew Gamble (@mgamble) reported from Oakville, Ontario

    @Mark_Goldberg @TELUS @ShawInfo No, I’m only talking about fiber in the ground. It needs to be treated like a utility, not like a competitive service. We don’t need to rip up streets twice and run multiple cables to each home. And if the government is funding it, it 💯 percent needs to be open access.

  • mgamble Matthew Gamble (@mgamble) reported from Oakville, Ontario

    @bramabramson @Mark_Goldberg @Bell @Rogers @TELUS @Videotron @ShawInfo The problem today is mostly on inter-carrier calls, so if calls can be routed without using those trunks it would be a big win. I think I’m going to write a follow up post this week with a primer on PSTN routing.

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CliffHastman Cliff Hastman🇺🇦 (@CliffHastman) reported

    My remote for my shaw cable PVR doesn’t work properly so poor @ShawInfo has to bill me $14, mustn’t be charging enough on cable fees !

  • LallyAd LallyA (@LallyAd) reported

    @Shawhelp Hey does that mean that phone call support will be open all night to?

  • CozyBoomer Cozy Boomer Fren (@CozyBoomer) reported

    @Shawhelp I tried turning it on and off again for the past hour before realizing your services are completely down in my area (Nanaimo/Gulf Islands). Any ETA on when they will be back up and running again? Are they waiting on BC hydro to fix something power wise or??

  • robbie_stew Rob Stewart (@robbie_stew) reported

    @Shawhelp how do we report an outage for business?

  • kkofor 墨明棋妙 | 胡子观币 (@kkofor) reported

    @ShawInfo @GamingStadiumCS How stupid for shaw cable Internet!every night about 3am the Internet should be down about 30 mins,my old Internet is Bell Mts,never happened this,i don't know why i change to shaw

  • wulfin wulfin (@wulfin) reported

    @Shawhelp What happened to your support team? I've worked in IT for over 15 years and dealing with T1 service on the website was painful. Getting stuck on one part of the "script" and refusing to go outside of that was awful. Didn't even ask what I tried. Yikes.

  • CANHawk1 Eric🍪 (@CANHawk1) reported

    You're showing it on two different channels. Can't at least one of them show the game they're supposed to be showing!? @ShawInfo help a guy out here!?

  • quakemom Chessmom (@quakemom) reported

    @Shawhelp W network always offered a time shift option but its gone today

  • TheEarlofElie1 The Earl of Elie (@TheEarlofElie1) reported

    @BrettMegarry @Shawhelp @ShawInfo We had the same issue about 2 months ago all working fine now

  • Corrrine ღ(¯◕‿◕¯) 𝕮orrine ♊ 🎶💞 (@Corrrine) reported from Calgary, Alberta

    @Shawhelp Sent a DM. I'm not sure why the payment didn't go thru as I sent it via same bank account the month before with no issues.