Shaw

Shaw Outage Report in Burlington, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Burlington, Ontario 03/13/2026 18:20

March 13: Problems at Shaw

Shaw is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Burlington, Ontario

The most recent Shaw outage reports came from the following cities: Toronto and Oakville.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto TV
CanadaToronto Total Blackout
CanadaToronto Total Blackout
CanadaToronto Total Blackout
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • mgamble Matthew Gamble (@mgamble) reported from Oakville, Ontario

    @bramabramson @Mark_Goldberg @Bell @Rogers @TELUS @Videotron @ShawInfo The problem today is mostly on inter-carrier calls, so if calls can be routed without using those trunks it would be a big win. I think I’m going to write a follow up post this week with a primer on PSTN routing.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • mgamble Matthew Gamble (@mgamble) reported from Oakville, Ontario

    @Mark_Goldberg @TELUS @ShawInfo No, I’m only talking about fiber in the ground. It needs to be treated like a utility, not like a competitive service. We don’t need to rip up streets twice and run multiple cables to each home. And if the government is funding it, it 💯 percent needs to be open access.

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • aap53 Andy Potter (@aap53) reported

    @Shawhelp Doesn’t help at all. Have refreshed twice

  • pmgallimore Pat Gallimore (@pmgallimore) reported

    @shawhelp. Tv says not subscribed. How do I fix this?

  • wildrose76 Gerri (@wildrose76) reported

    @DallasFlexhaug It doesn't help. Tried that first. Concerning that they can't identify the actual problem is not on our end. @shawhelp @nenshi

  • edgemontmom Jill (@edgemontmom) reported

    @22DJStu @Shawhelp Shaw’s website says there is an outage affecting Alberta, Moosejaw and Swift Current area - black screen or subscription message - outage fix in progress

  • mrhof777 Steven Hoffort (@mrhof777) reported

    @Shawhelp Shaw Cable issues. But Shaq is prob pissed off too.

  • amjwatson Anne Marie Watson (@amjwatson) reported

    @Shawhelp Box has been rebooted. Didn’t help.

  • 35bulinwall35 Daniel Gilchrist (@35bulinwall35) reported

    @Shawhelp hey I’ve got no cable. I’ve refreshed my box and still nothing. I wonder if @TELUSsupport can help me switch cable and internet providers.

  • mrhof777 Steven Hoffort (@mrhof777) reported

    @Shawhelp How about you folks arise now and fix Shaq cable issues in Calgary. I get stingray channels and nothing else. Internet works. An update would be great somewhere on your social media platforms.

  • Jaytriks Thing 1 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇭🇺 (@Jaytriks) reported

    @Shawhelp I don’t have any tv channels this morning. Can you help?

  • LauraG333 Laura G 🇨🇦 (@LauraG333) reported

    @Shawhelp I lost most of my channels. When I go on them it either says I'm not authorized or I have to subscribe. I've lost all my local stations and Crave. I read on your site that there is an outage and you guys have to refresh my boxes from your end. Can you please help?