Shaw outages and service status in Burlington, Ontario

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

• 
  Matthew Gamble (@mgamble) reported 10 minutes ago from Oakville, Ontario

  @Mark_Goldberg @TELUS @ShawInfo No, I’m only talking about fiber in the ground. It needs to be treated like a utility, not like a competitive service. We don’t need to rip up streets twice and run multiple cables to each home. And if the government is funding it, it 💯 percent needs to be open access.

• 
  Matthew Gamble (@mgamble) reported 12 minutes ago from Oakville, Ontario

  @bramabramson @Mark_Goldberg @Bell @Rogers @TELUS @Videotron @ShawInfo The problem today is mostly on inter-carrier calls, so if calls can be routed without using those trunks it would be a big win. I think I’m going to write a follow up post this week with a primer on PSTN routing.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lori Bird (@lorianebird) reported 2 minutes ago

  @sigurdson_chris @Shawhelp @Rogers What customer service? There isn’t any-at all!

• 
  sarah (@punkwich) reported 3 minutes ago

  lmao I switched my internet to my husband's name with @Rogers slash @ShawInfo and the nice man at the store said I had to call to cancel my current internet, can't do it in store, so I've called every day since Saturday and waited more than an hour on hold without getting thru

• 
  'Nucknation (@surrey1111) reported 5 minutes ago

  @Shawhelp Hello Folks : First “Happy New Year” to you all !! I need to get in my modems properties and thus want to log in. Typical methods are not working. Can you help please ? I have Rogers with Shaw modemalmost 8 months old.

• 
  Madelinenerdfighter from the @IamMADELINEpod (@Madelinenerd) reported 8 minutes ago

  @Shawhelp I'm on hold with tech support as my internet is down. Do you have lower mainland outages?

• 
  Tyler ❄☕☃ (@Valomir) reported 8 minutes ago

  @Shawhelp There was no known outage. My mo-... *sob* my modem reached the end of it's lifecycle. It died doing it's duty; providing me with high speed internet access both via internet and Wi-Fi. *sob* I am forever grateful for its service and will cherish the memories we made.

• 
  Summer (@snowyday15) reported 9 minutes ago

  @Shawhelp any updates for when internet will be restored to West Kelowna? The planned outage was ended hours ago.

• 
  Dodie (@michifme) reported 10 minutes ago

  Omg is there anything worse than rogers since they took over shaw? Two days on and off the phone and no help at all 😡😡 #rogerssucks #shaw #rogers😡@Rogers @Shawhelp @ShawInfo

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 10 minutes ago

  @Shawhelp I already called, and they said no. I’ve been a customer for years and so has my family.

• 
  ️Mike Fricker 🇨🇦 Christian Priest AuDHD CPTSD☯🖖 (@M_S_Fricker) reported 13 minutes ago

  @ShawInfo @Rogers Things got worse. Especially your customer service.

• 
  Nova (@AeliusYar) reported 14 minutes ago

  @Shawhelp is there an internet outage in douglasedale Calgary right now?