Shaw

Shaw Outage Report in Burlington, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Burlington, Ontario 12/16/2025 06:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Burlington, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, Oakville and Milton.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaOakville Internet
CanadaToronto Internet
CanadaToronto Total Blackout
CanadaToronto TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • mgamble Matthew Gamble (@mgamble) reported from Oakville, Ontario

    @bramabramson @Mark_Goldberg @Bell @Rogers @TELUS @Videotron @ShawInfo The problem today is mostly on inter-carrier calls, so if calls can be routed without using those trunks it would be a big win. I think I’m going to write a follow up post this week with a primer on PSTN routing.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • mgamble Matthew Gamble (@mgamble) reported from Oakville, Ontario

    @Mark_Goldberg @TELUS @ShawInfo No, I’m only talking about fiber in the ground. It needs to be treated like a utility, not like a competitive service. We don’t need to rip up streets twice and run multiple cables to each home. And if the government is funding it, it 💯 percent needs to be open access.

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • redkittycat RKC (@redkittycat) reported

    @Shawhelp don’t know what’s going on in Calgary but channel 5, ABC, is showing blank for the Bachelorette finale. Very poor.

  • StaceyRaeAins Stacey Rae Images (@StaceyRaeAins) reported from Coalhurst, Alberta

    @Shawhelp @tjtolley Having issues in COALHURST too, tried all troubleshooting steps

  • astephen008 Andy S (@astephen008) reported

    @ShawInfo are they any cheaper tv and/or internet packages for ukrainian refugees? There's 2 families moving into our building and I'm just trying to get information to help them out.

  • Jones_NS99 Curtis (@Jones_NS99) reported from North Vancouver, British Columbia

    Hey @Shawhelp your agent just disconnected us after offering a retention plan that was more than what your website quotes new customers. This is after 3 weeks of disrupted service. What is going on over there?

  • JenOwenDoyle Jen Owen Doyle (@JenOwenDoyle) reported

    @ShawInfo Why is Shaw webmail constantly going down? It's very frequently goes down in the evenings for several hours. When will this get fixed?

  • AisforAWSM Amber (@AisforAWSM) reported

    @Shawhelp What's going on with the service in the Blackfalds area? Internet's been down for 30 mins.

  • justm_iaa just.miaa (@justm_iaa) reported

    @Shawhelp your service sucks. Wifi went out@10pm Tuesday.. it’s still out. I’ve reset it every way possible. & accrued 5+ hours of wait time on the phone (3 different calls) to never reach anyone. To the point we’re waiting for a modem from a new company cause y’all suck.

  • MrMike1979 Mike (@MrMike1979) reported

    @Shawhelp Our services are down AGAIN. Staffordville area of Lethbridge. This is 3 times in just over a month. It's getting ridiculous.

  • Jones_NS99 Curtis (@Jones_NS99) reported from North Vancouver, British Columbia

    @Shawhelp I do not normally escalate these things, but I am floored by the absurdity of what I just experienced on behalf of a family member, who has been a loyal customer for 40 years. I will DM, but honestly, you need to do better.

  • stevewclark Steve Clark  (@stevewclark) reported

    Hey @Shawhelp - we’re having all sorts of trouble with our Bluecurve modem it seems. Keeps disconnecting and pausing various devices then connecting them with what looks a new device. Please help!