Shaw outages and service status in Hanover, Ontario

Problems in the last 24 hours in Hanover, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hanover, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ugabug (@MaryPChipman) reported 5 minutes ago

  @Shawhelp It took a few minutes to get back. I checked the HDMI connection, the WiFi signal which was fine & turned the TV off & on again

• 
  'Nucknation (@surrey1111) reported 7 minutes ago

  @Shawhelp Thanks for asking. My wifi is good. But i have barely got 1 line on network (vertical), and sometimes in the other end of my house, i can’t download or upload and call drops. I was hoping to change something there to make it better.

• 
  DJ Phoenix (@DJPh03NiX) reported 7 minutes ago

  @Shawhelp The site keeps hanging. I get an error saying to wait or close the site. It’s slow as heck. The site shows an error saying it can’t pull up billing information. Shows a $0 balance when it’s not.

• 
  Dave (@Danrek77) reported 10 minutes ago

  @Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label

• 
  DJ Phoenix (@DJPh03NiX) reported 15 minutes ago

  @Shawhelp Doesn’t help. Same issue both on the website and the mobile app.

• 
  BWM (@BarryManovich) reported 18 minutes ago

  @Shawhelp @oppp Hi there. Can you please tell me how I can connect to support. I’m unable to connect my Outlook (MS 365) subscription using Exchange ActiveSync with my MacBook. It works on my iPhone but not MacBook. Thanks.

• 
  Valerie Stables 🇨🇦🏈 Proud Western Canadian (@StablesValerie) reported 18 minutes ago

  @Shawhelp my internet has been down since yesterday afternoon due to a cut cable somewhere in NW Calgary. It has supposedly been fixed yet still no internet. Tried calling twice. Not resolved. Have to wait almost a week for a technician to come fix your modem🤨

• 
  Shari O'Neill (@ShariONeill12) reported 20 minutes ago

  @Shawhelp So you can't just put the effort in right now and let me know? Thanks. Horrible customer service.

• 
  Release the files (@BlackBlazeE) reported 26 minutes ago

  Due to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.

• 
  Tomnado (@Tomuhthy) reported 27 minutes ago

  @Shawhelp is there a reason why the internet is not working in the north Burnaby area