Shaw

Shaw Outage Report in Hanover, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Hanover, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hanover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Hanover, Ontario 11/25/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • VISHALPRASAD VISHAL PRASAD (@VISHALPRASAD) reported

    @Shawhelp The internet outage is also affecting North Edmonton.

  • TherealBapu Jimbo (@TherealBapu) reported

    @Shawhelp Hey are you guys having an outage tonight. None of my tv work. Wtf is going on. I tried online but nothing is working. You guys don’t have 24hr customer service. Is this a joke.

  • Brynhewko Bryn Hewko (@Brynhewko) reported

    @Shawhelp I had tried that, yes. It sounds like our neighbor’s is down too…

  • TherealBapu Jimbo (@TherealBapu) reported

    @Shawhelp What why would I need support now. The system came back on this morning. I am just wondering how is that you guys don’t tell your employees that we’re having a system shut down. Had I not checked to see this I would probably still be working on my cable box trying to fix it.

  • penspenspens66 pens66 (@penspenspens66) reported

    @Shawhelp Any update on the internet outage in south Edmonton? Power has been back on for over 8 hours but no wifi and no update on your outage page since 11:25 last night. Need to work online today.

  • 2006kgb 2006KGB (@2006kgb) reported

    @Brynhewko @Shawhelp My Shaw is down also. What part of the south side?

  • IanSeggie Ian Seggie  (@IanSeggie) reported

    Thanks @Shawhelp for shipping the new, updated Shaw Fibre+ Gateway 2.0 XB7 Modem overnight. Replaced old one with new and up and running, faster, no more issues.

  • bobuszee Busayo Ojo (@bobuszee) reported

    @Shawhelp I already chatted custormer service for help but was told there is no ETA to resolve the issue.

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @Shawhelp I don’t think you can send me to anybody higher than our local tech ops manager. There’s nothing he can do for a regional issue like this. So all I can do is continue to share my experience until Shaw resolves this.

  • TherealBapu Jimbo (@TherealBapu) reported

    @Shawhelp Hey I did use that service last night after 45 minutes I asked the rep if there was the service outage throughout the system 5 minutes later they said yes. How ******** do the reps not know there is an outage. What a ****** joke of customer service. This is customer service.