Shaw

Shaw Outage Report in Hanover, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Hanover, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hanover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Hanover, Ontario 12/25/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • frdarryl Fr. Darryl Millette (@frdarryl) reported

    @Shawhelp Thanks again. Through the chat we figured it’s an issue that a technician needs to come and fix. Appointment has been made. I also want to give huge props to the chat support person (wish I had the name) - very thorough troubleshooting and super helpful! 👏👏👏

  • tearswillfall Allthispersonality (@tearswillfall) reported

    @Shawhelp @TheQdotFM Customer service said she couldnt help without the reference number for the transaction...bank said since its a pre authorization theres no reference number. This is the second withdrawl the bank said, other one was in Oct for $3.95.

  • jesseiscanadian Jesse Short (@jesseiscanadian) reported

    @Shawhelp Hey Shaw, we have a client in Nanaimo on a Shaw business account, and suddenly their max MTU has changed, Shaw support is lying and saying nothing has changed, I need escalation and to confirm with your operations team before we change setting on client site. Thanks!

  • AlsoGoldberg Also Kim Goldberg (@AlsoGoldberg) reported

    @Shawhelp The troubleshooting link is not opening for me, it won't load. Just sitting there trying to load. same problem when i tried to go to Shaw chat.

  • WKRPinCanada 🍁Wil Henderson █♥█ (@WKRPinCanada) reported

    Hey @Shawhelp Give Brahmjeet a raise 🌟🌟🌟🌟🌟 service! 👍

  • jazznbluesjrney stephen oliver (@jazznbluesjrney) reported

    @Shawhelp A Tech just restored service

  • jreidanderson Reid Anderson (@jreidanderson) reported

    @Shawhelp For a few days now, the wifi in my area has been affected by something to do with nodes (per your tech support) and no idea when it will be working. I get 8 mbps from wifi/50 on my phone so I'll use phone you can waive any overage. 1/2

  • AlsoGoldberg Also Kim Goldberg (@AlsoGoldberg) reported

    Shaw chat won't load for me so I can't communicate that way either. Very slow-loading or non-loading of almost all sites across all browsers since yesterday. Is my account throttled? Is my 10-yr old modem failing? @shawhelp

  • McBridesBakery McBrides Bakery (@McBridesBakery) reported

    @Shawhelp Is your business portal down? Catching up on the books and want to access online bills for reporting.

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.