Shaw

Shaw Outage Report in Hanover, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Hanover, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hanover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Hanover, Ontario 12/29/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Nita_C °★·.☆.·NitaC·.☆.·★° (@Nita_C) reported

    @Bigpoppa_G_Rock @Shawhelp I'm having the same issues in Surrey.

  • TrinaMLee Trina M. Lee (@TrinaMLee) reported

    @Shawhelp Is there still an outage in Stony Plain? It’s been almost 24 hours now with no Internet and it’s very frustrating when working from home.

  • meghopee Meg (@meghopee) reported

    I love being without wifi because a neighbour got new service installed and the soonest appointment to get a technician in is A WEEK when I work FROM HOME during A PANDEMIC. @ShawInfo this is completely unacceptable

  • jaayday J Bell (@jaayday) reported

    Hey @Shawhelp the internet at our business is down [we can’t operate] & I’m stuck on hold. Can you help?!

  • CheckOutHickman Sean Hickman (@CheckOutHickman) reported

    @Shawhelp The only info he gave me was that they were working on a fix, they didn't have an ETA for it and told me to message you guys when it does eventually get fixed so that I could get some sort of refund or credit towards my account regarding the days or weeks that I had poor service.

  • Mark_Goldberg Mark Goldberg (@Mark_Goldberg) reported

    Not sure why @Ltribe tells #INDU that @Rogers @ShawInfo deal impacts Indigenous communities in a negative manner. Unserved areas mean unserved by anyone. Deal offers $1B to provide service. Undoing the deal doesn't lead to service extensions. It would deny $1B in rural expansion

  • YoshiOfTheSeas Bruce (@YoshiOfTheSeas) reported

    @ShawHelp how do I change the Login PIN for additional users on Shaw Mobile. It doesn’t give me an edit button.

  • Laixfn #XenLaix (@Laixfn) reported

    @Shawhelp please fix this. Basically on my west server my ping is so bad right now, my friends who are with you are having the same issue. we have better ping on east right now and we usually have better ping on west.

  • CheckOutHickman Sean Hickman (@CheckOutHickman) reported

    @Shawhelp Any updates regarding the fixes to the video game server latency issues that have been occurring in the West? I read on the Shaw Communications subreddit that it was a server rack that needed to be replaced. Could we expect it to be fixed soon?

  • BenGallmeyer Ben (@BenGallmeyer) reported

    @Shawhelp I have an issue with my internet. I sent a DM already. Thanks.