Shaw

Shaw Outage Report in Hazelton, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Hazelton, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hazelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Hazelton, British Columbia 11/25/2025 22:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • RoboChicken_ RoboChicken_ (@RoboChicken_) reported

    @Shawhelp Spent almost 2 hours with support from having internet with intermittent lag spikes/slow internet. To having no internet and then then stating that I have to wait a week for a service tech. A tech was here a week ago and now I get to spend another week without internet.

  • Bnudd Brandon Nudd (@Bnudd) reported

    @Shawhelp internet in poco seems to be dropping stream strength on and off. Any word on that?? Already did the unplug method but still having issues

  • FreekshowInc FreekshowInc (@FreekshowInc) reported

    @Shawhelp online chat support is by far the useless i have ever encountered, The live chat yesterday told me i did not order the PPV i have charged for the today's was extremely aggravating arguing that I can watch it within 30 says even though I continually told him its been 4.

  • MooseBeSocial Stephen Lowden (@MooseBeSocial) reported

    @andrew00654110 @Shawhelp Ya quite the adventure with No resolution to this point

  • MooseBeSocial Stephen Lowden (@MooseBeSocial) reported

    @Shawhelp Looking for a contact for someone above customer service. Do you have a phone number for someone in customer retention? Customer service was not able to help.

  • RoboChicken_ RoboChicken_ (@RoboChicken_) reported

    @Shawhelp Not going to water my time with support so they can make my internet go completely out again. This is not just a me issue. This seems like a bigger issue that no one is looking into. Last time my internet did this, Shaw had messed an update up and screwed everyone's services.

  • LilMoserGaming Stinky Man (@LilMoserGaming) reported

    @Shawhelp Your wifi is hot garbage

  • Darcy_Lussier Darcy_Lussier (@Darcy_Lussier) reported

    @Shawhelp Is there a known issue/fix with the Blu Curve set top boxes where shows will show as recorded but will only playback the first few minutes and then freeze? This is happening a bit too often with our device.

  • NikkiStyxx Speaker of truths! (@NikkiStyxx) reported

    @TELUS please give me a link to change over my internet and cable package. @Shawhelp is just truly awful

  • DanBsTempID Dan (@DanBsTempID) reported

    @Shawhelp Update: this issue has been fixed