Shaw

Shaw Outage Report in Hepworth, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Hepworth, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hepworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Hepworth, Ontario 12/20/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AbdiNino_ Abdi Nino (@AbdiNino_) reported

    Making that switch to @TELUS 100% guarantee faster speeds and better customer service. @Shawhelp maybe you should learn something from your competitors

  • RogerDoucet Roger Doucet (@RogerDoucet) reported

    @Shawhelp My dad dies July 25, 26th I use chat to cancel service. Week later chat again to get the final bill. After that I phone. Was told to visit store. Visit store and chat and call again last week as still no bill.

  • Darryl_Sterdan Tinnitist_Darryl Sterdan (@Darryl_Sterdan) reported

    Wow. My landline is down, my TV reception is **** and my Internet is up and down -- and the soonest the ironically named @Bell_MTSHelps can get me a tech is Thursday night. Hey, @Bell_MTS -- you officially suck. Hey, @ShawInfo -- want a new customer?

  • AisforAWSM Amber (@AisforAWSM) reported

    @Shawhelp Shouldn't all the outlets be activated when the service is first started? It's completely blowing my mind that Shaw wants to charge customers $50/room to move their PC's/TV's around in their own home if the room has existing coax outlets already. 😱

  • peculiar_things beth (@peculiar_things) reported

    @Shawhelp My 85 year old dad’s landline that was just installed yesterday isn’t working and he can’t reach anyone to help. This is very dangerous for an older person. How do I get a service call for him? Thanks!

  • AisforAWSM Amber (@AisforAWSM) reported

    @Shawhelp Yes. Tried it this afternoon. Moved a Gateway Portal to a room that has never had a TV in it before. Box wouldn't work - support said there was $50/per each room/coax cable not activated. Mind blowing. Does the room need to have equip in it to have techs activate the outlet?

  • pfarries Patrick Farries (@pfarries) reported

    @Shawhelp do you have any updates on outage INC0999636? It’s not listed on the service status page but support says it’s an active outage and has been since 12pm MST

  • manbatbeard Yves Boudreau (@manbatbeard) reported

    My issue with @ShawInfo got resolved after 1 good conversation with a tech that would listen to me and a customer service representative that knew what was up

  • Larissa86962439 Larissa (@Larissa86962439) reported

    @Shawhelp Is there still a problem in lloydminster? Internest STILL isn't working

  • raver_angelo angelo raver (@raver_angelo) reported

    @Shawhelp hey shaw, i think theres a outage at vancouver and citys near vancouver. is there a way you can fix it? also, please and try to find what the problem is. Please and Thank you.