Shaw Outage Report in Hepworth, Ontario
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Hepworth, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hepworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Hickman
(@CheckOutHickman) reported
@Shawhelp The only info he gave me was that they were working on a fix, they didn't have an ETA for it and told me to message you guys when it does eventually get fixed so that I could get some sort of refund or credit towards my account regarding the days or weeks that I had poor service.
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Massimo M
(@MassimoM41) reported
@Shawhelp My internet is down
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Sean Hickman
(@CheckOutHickman) reported
@Shawhelp Yeah, it seems like your lower-tier support doesn't get that information. When I talked to a tech support guy on the Shaw App chat he said there were no issues, then after sending him ping tests for various game servers he talked to his tier 2 support and they informed him of it.
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Paulo Fernandes
(@pauloafernandes) reported
@Shawhelp @stuolmstead Secondly, a call to replace a box shouldn’t take 45 minutes. That’s an easy win for customer service. Oh the thing we rent you broke, we’ll send you a new one. Whatever happened behind the scenes turned a potential “awesome thanks!” into a “FINALLY, click”
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Meg
(@meghopee) reported
I love being without wifi because a neighbour got new service installed and the soonest appointment to get a technician in is A WEEK when I work FROM HOME during A PANDEMIC. @ShawInfo this is completely unacceptable
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Kevin Salmon
(@Kevin_Salmon12) reported
Hey @Shawhelp @WWENetwork I’ve been trying to get my app working so I can stream classic content to my tv however the content is locked. I’ve asked twice for help. Looking for help or a complete refund. Please respond this time. Thanks
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B Cheung
(@purevancitysoul) reported
1st wait 3 hours, 2nd call waited 2.5 hours, 3rd call waited an hour. When it seems to be improving the rep said she will transfer me to account services but instead doesn’t transfer my call or hang up. I can hear all the chatting in the background. Wow! Great service @ShawInfo
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Ruth Skater Ginsburg
(@ruthsk8r) reported
Hi @Shawhelp - today I called to cancel my satellite account. In the same breath of confirming the date of cancellation, I asked how to get my satellite dish removed. The rep said the dish is mine now. I'm sorry... why would I want to keep a satellite dish I can't use?
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Officially HarjjiB
(@HarjjiB) reported
@Shawhelp How about have your service work at major hospitals in #Vancouver
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Rachel 🎮✨
(@hihellorachel) reported
Okay clearly the internet isn’t coming back tonight so no make up stream! Allegedly @Shawhelp is doing some “routine maintenance” overnight so fingers crossed this fixes this ongoing and extremely annoying issue and we can have a super long stream tomorrow instead! 🙃