Shaw

Shaw Outage Report in Hepworth, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Hepworth, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hepworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Hepworth, Ontario 12/29/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • OscarLFY23 Oscar (@OscarLFY23) reported

    @Shawhelp is wifi down in richmond bc?

  • saskatoonwinmar WINMAR Saskatoon (@saskatoonwinmar) reported

    @Shawhelp why is there no chat for businesses? Our only option is to phone. Residential chat will not help us.

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp Funny, support says it's been reported and a technician was already on the way.

  • ThatFunHouseGal 🇨🇦 Erin*YES im still wearing my mask*Kucharski (@ThatFunHouseGal) reported

    @Shawhelp good morning! Over a month ago I requested via a FB form for someone to call me regarding my value plan. It expired at the beginning of Sept. No call. Tried the chat in the app - it was a joke, got nowhere Can you help me? #anirritatedcustomer #yeg

  • Bogey_Putt Lynelle (@Bogey_Putt) reported

    @Shawhelp 2/2 and they cannot send anyone to fix until OCT 6th? Seriously?’

  • saskatoonwinmar WINMAR Saskatoon (@saskatoonwinmar) reported

    @Shawhelp we have been on hold for 50 minutes. Our phone and internet are down (again). We are a emergency property restoration company. How much more business will we lose?

  • V0ICE0FKINGS -• 𝚃𝙷𝙴 𝙳𝟶𝙼𝙵𝙰𝚃𝙷𝙴𝚁 •- (@V0ICE0FKINGS) reported

    @Shawhelp having many issues with my gateway PVR. It's lagging when I use the guide, changing channels, freezing even at times. Can't pause at times, won't rewind properly etc. I've rebooted and no change.

  • evltwnHD1 fearless freep™🇨🇦 (@evltwnHD1) reported

    @Shawhelp My cable box has been rebooting itself several times a day. I tried Shaw chat. No connection. Help.

  • woodwarddotCA Jeff. Now with 10% More Pumpkin Spice! (@woodwarddotCA) reported

    I often only complain about companies on Twitter but I have to give credit where it's due, @ShawInfo's customer service experience has really improved in the past couple years. Combo of service people and technology working really well for them.

  • Zainab13901669 Zainab (@Zainab13901669) reported

    @Shawhelp pathetic customer service rude agents