Shaw

Shaw Outage Report in Hepworth, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Hepworth, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hepworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Hepworth, Ontario 02/13/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AdultInDaRoom D S (@AdultInDaRoom) reported

    In the last 18 months, internet reliability from @ShawInfo has been atrocious. Again, service is down!

  • Darylyarema Daryl Yarema (@Darylyarema) reported

    @ShawInfo hello, in the past week or so we have had some issues with the internet connection shutting down for 10-20 minute intervals 2 or 3 times a day. Prior to this we have never had any issues. How can we fix this?

  • APrairieDweller AnotherPrairieDweller (@APrairieDweller) reported

    So, we upgraded our @ShawInfo wifi plan, and now we get worse service. At the same rough time, every single night, the network craps out.

  • CaptainRonnie48 Ron (@CaptainRonnie48) reported

    @Shawhelp service is down in Shawnessy

  • LetMeTryThis Diana L (@LetMeTryThis) reported

    @Shawhelp My internet is down in downtown Edmonton. Has there been any other reported outages in my area? Just want to know if there's any chance I won't have to wait for a tech to come out.

  • DavidLondon10 David London (@DavidLondon10) reported

    @Shawhelp although your outage page says otherwise, my lack of internet and phone suggests that there is an outage in edmonton. Is there an estimated repair time?

  • averbrug Stacy V (@averbrug) reported

    @ShawInfo The internet is still down in my area. How long is this supposed to last past the 6 am eta that was stated on your website?

  • wuzdken1k 𝗞ΞИ°ᵐᵃʳᵗⁱⁿ (@wuzdken1k) reported

    @Shawhelp — hi, need help with my Gateway please

  • JaysusMurphy Terry Robinson (@JaysusMurphy) reported

    @Shawhelp Just got "personalized" mail from you addressed to a number. Nice to know this is how you see people. Also an obvious to skirt the law against sending junk mail. Your paper mail will go into the recycling. Nice way to treat the environment. Immoral. Albertan.

  • heartembrace l.k.w (@heartembrace) reported

    We are a relatively new customer to Shaw. @Shawhelp once or twice a week we lose our internet tv connection. We never had these problems with @TELUS What is up with the constant loss of connection? And you drop signals too (separate issue).