Shaw

Shaw Outage Report in Hepworth, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Hepworth, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hepworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Hepworth, Ontario 12/25/2025 11:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • StaticTypedRice Richie Zhang (@StaticTypedRice) reported

    @Shawhelp, want to explain why your routers don't support changing the DNS server? Otherwise, I'm just going to assume it's because you want to track what domain names users are visiting.

  • victoriadecapua Victoria De Capua (@victoriadecapua) reported

    @shawhelp Why do I pay $123.20 a month for your internet service and your fancy Blue Curve modem when the internet drops during high traffic times?

  • caar1970 Carlos (@caar1970) reported

    @Shawhelp is internet down in NW Calgary (T3l2a5)?

  • jaayday J Bell (@jaayday) reported

    Hey @Shawhelp the internet at our business is down [we can’t operate] & I’m stuck on hold. Can you help?!

  • ruthsk8r Ruth Skater Ginsburg (@ruthsk8r) reported

    Hi @Shawhelp - today I called to cancel my satellite account. In the same breath of confirming the date of cancellation, I asked how to get my satellite dish removed. The rep said the dish is mine now. I'm sorry... why would I want to keep a satellite dish I can't use?

  • purevancitysoul B Cheung (@purevancitysoul) reported

    1st wait 3 hours, 2nd call waited 2.5 hours, 3rd call waited an hour. When it seems to be improving the rep said she will transfer me to account services but instead doesn’t transfer my call or hang up. I can hear all the chatting in the background. Wow! Great service @ShawInfo

  • YoshiOfTheSeas Bruce (@YoshiOfTheSeas) reported

    @ShawHelp how do I change the Login PIN for additional users on Shaw Mobile. It doesn’t give me an edit button.

  • DavisMoors Leon Kisaragi (@DavisMoors) reported

    @Shawhelp No I just want a stable connect I was promised, I'm wasting money on **** connection, I don't want to hear because my house is "old", my parents house is just as old they're fine

  • MassimoM41 Massimo M (@MassimoM41) reported

    @Shawhelp My internet is down

  • RudyFrost01 RUDY FROST 🥷 (@RudyFrost01) reported

    This is twice now in less than a day my internet has gone down. Is @Rogers ******* with our connection already @ShawInfo @Shawhelp? What the hell is going on? 🤬