Shaw outages and service status in Hepworth, Ontario

Problems in the last 24 hours in Hepworth, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hepworth, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ugabug (@MaryPChipman) reported 5 minutes ago

  @Shawhelp I'll try moving the extender to be closer to the box first. If that doesn't work, I'll contact you again.

• 
  DeeJayCee (@DJcraw4d) reported 15 minutes ago

  @Shawhelp is internet and cable currently down in south surrey and Whiterock?

• 
  Release the files (@BlackBlazeE) reported 15 minutes ago

  Due to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.

• 
  Heldy (@HeldyCarvalho) reported 17 minutes ago

  @Shawhelp Thanks. I have been trying to use the chat since 9AM. The auto log out feature every 10 minutes is brutal when you have to hold for support for at least hours. The only reason I stayed with Shaw is because you have had better support than Telus, historically.

• 
  Alex Deggs (@Alex_Deggs) reported 22 minutes ago

  @Shawhelp I have tried all before contacting you. Besides I have tried to login on different devices that I have never used my Rogers account on and it’s the same. Takes me back to login page. Is there somewhere I can be referred to for more help. My security cameras are super important

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 22 minutes ago

  @Shawhelp It shouldn’t be a persistent problem to have wifi outages everyday. It’s becoming too much of a problem when I’m covering the cost of a service you provide for over $100 a month.

• 
  Bella Bee  (@SmileyYYC) reported 22 minutes ago

  @Shawhelp I was asked during a technical support call to stay on the line for a quick survey. Tanya decided not to provide that

• 
  Quinn Mason MD (@boondocksdoc) reported 25 minutes ago

  @Shawhelp @Shawhelp unfortunately no widespread outage on your site and no alert banner in my app under my account. Trying to access troubleshooting just continues a never ending loop of selecting your device then a page that bounces back to select your device. Not user friendly.

• 
  Guy_Barnabe (@GuyBarnabe) reported 25 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  Marty Chan (@Marty_Chan) reported 25 minutes ago

  @Shawhelp Is the internet down in Edmonton Forest Heights? I can’t connect even after resetting my router.