Shaw

Shaw Outage Report in Hepworth, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Hepworth, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hepworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Hepworth, Ontario 02/25/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jlc17 jackie (@jlc17) reported

    @Shawhelp Everyday my service gets worse. At least once a day I have to unplug my modem and then disconnect it. For the past week or two it is happening twice a day. I have just had to do it again for the third time since noon today. I would call, but that doesn't work either.

  • jwloco Jerry winslow (@jwloco) reported

    @Shawhelp so no internet TV or phone service, I have reset modem to no avail, in northern Alberta, any issues currently or am I alone here?

  • JayeMcJaye Jaye McJaye (@JayeMcJaye) reported

    .@Shawhelp I am moving Jan 22nd, but you inexplicably processed my move today. You say it may take up to 3 business days to restore service. That is a week from now. How am I supposed to work in the meantime? Unacceptable.

  • weekern1 Karen (@weekern1) reported

    @Shawhelp I love the Shaw Fire Log and would very much support this until the end of February.

  • lighthouse_13 lighthouse_13 (@lighthouse_13) reported

    @Shawhelp Hi, I tried and it’s says I’m not authorized to use the service?

  • Joe8Pack The Progression (@Joe8Pack) reported

    Pt 2 > It was clearly communicated to us that we got the $200 dollar credit. The service does not start until the 31st and yet we saw yesterday that our credit card had already been billed for the first month IN FULL. @Shawhelp, if this is how it STARTS, we may have to cancel.

  • kafnewell Ken Newell (@kafnewell) reported

    @Shawhelp telephone seems to be down in Prince George, BC

  • PrashSingh3 Prashant Singh (@PrashSingh3) reported

    @ShawInfo Really not happy with Shaw customer service. They are showing they don't care about their existing customers anymore. Really disappointed.

  • jenash22 smashton (@jenash22) reported

    @TELUSsupport your entire company. Your customer service and your management is a joke. Hello @ShawInfo we’d love to hear from you to never deal with Telus trash.

  • rob_petrovic Rob Petrovic (@rob_petrovic) reported

    @ChrisLaBossiere @Shawhelp @TELUS After 25 years, I dumped Shaw (a year ago) for Telus Pure Fibre. What a difference in terms of customer service and reliable performance hands down.