Shaw

Shaw Outage Report in Hepworth, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Hepworth, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hepworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Hepworth, Ontario 12/13/2025 16:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DonnaMMedeiros Donna M (@DonnaMMedeiros) reported

    @Shawhelp Any update on the Surrey outage?

  • TheFallingStar WonderSteve (@TheFallingStar) reported

    @Shawhelp Do you have an update on the Surrey outage? Still no service for me after almost 23 hours

  • ProudCdnPatriot 🇨🇦 John 🇨🇦 (@ProudCdnPatriot) reported

    @GlobalBC @Shawhelp the signal on all global channels in #westkelowna are freezing and stuttering (Ch101, 121, 253)

  • WendyMatthes Wendy (@WendyMatthes) reported

    @Shawhelp Can you send a tech to fix my issues?

  • AmitSha24845591 Amit Sharma (@AmitSha24845591) reported

    @Shawhelp can you please provide help on ETA for outage in surrey Guildford area. It is nearly 24 hours now and there is no resolution yet.

  • MrMontagoose Walter Prager (@MrMontagoose) reported

    @WKRPinCanada @Shawhelp If it just the cache feed or is internet down as well? You can watch in the TSN app.

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    @TrevorBoller @Shawhelp We hope to be on Telus Optik TV by then. I've had service complaints in with @Shawhelp since Blue Curve was installed in October.... filed a Better Business Bureau complaint tonight, not holding us to a contract when #Shaw doesn't supply the service you've paid for. Telus it is

  • kallosm Michael S. Kallos (@kallosm) reported

    @Shawhelp poor signal quality multiple channels #yyc

  • dencentral dencentral (@dencentral) reported

    @Shawhelp on hold 1:15:00, Shaw dropped connection. Now waiting 35 min+ for SMS help. My apt building is all Shaw satellite and everyone on my drop line has no signal. Happened abt 2 mos ago, not my eqpt but a fried transformer on roof near dish. But HOW can I get through??

  • JasonThorburn JasonT (@JasonThorburn) reported

    @Shawhelp How is it that you cannot provide an ETA? The techs must know what needs to be replaced and how long it takes to do that. A full day of thanking for patience and directing to a barely updated page is not customer service. Shocking there are no redundancies. Not impressed!