Shaw

Shaw Outage Report in Hepworth, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Hepworth, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Hepworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Hepworth, Ontario 12/20/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ScuderiaF1Pod Scuderia F1 Podcast (@ScuderiaF1Pod) reported from Coquitlam, British Columbia

    Hi folks - alas, there will be no podcast today. 😭😭😭😭😭 @MarkinVancity’s @ShawInfo internet connection has been down for a week and he’s already burned through 200gb using his Mobile hotspot. Hoping to resume recording this week when @ShawInfo finally fixes the issue.

  • JustCariL x - Cari (@JustCariL) reported

    @olive_jackie @DarshanVancity @Shawhelp To be fair, it's hard to tell what it's going to take to fix a problem until they determine what the problem is. **** happens...I just expect a credit for this major inconvenience. They can't control everything but they can control that.

  • Parental_OnKick Parental Advisory (@Parental_OnKick) reported

    @Shawhelp is there ANY way to possibly get help, I have been having this issue for MONTHS now with packet stability that interferes with my ability to do work and livestream. I have called support multiple times and have "restarted my router" 100 times. I get the SAME generic…

  • millzbeans km (@millzbeans) reported

    @Shawhelp is there currently an outage in SE Alberta?

  • Gregghost2 Greg-Ghost (@Gregghost2) reported

    @Shawhelp Any time frame for service restoration in Surrey White Rock ? It's been out all day

  • rsfuhrer Shawn Fuhrer (@rsfuhrer) reported

    Hey @ShawInfo, since when did my PVR record settings retroactively change from "Save until space is needed" to "save until space is needed (up to one year)"??! My PVR, which has never filled up, is suddenly missing a whole bunch of recordings 😡

  • june_bug_june June MacKinnon (@june_bug_june) reported

    Seems like @Shawhelp network is down or else they’re throttling my internet yet again. I love paying for 500 Mbps and getting 9.4! It makes working from home practically impossible. I’m beyond frustrated with this ongoing saga. Just give me the service I pay for. #shaw

  • dheego23 Dhee Govender (@dheego23) reported from Strathcona County, Alberta

    @Shawhelp please add @onesoccer to the cable service.

  • Bigroyalt Travis Lahey (@Bigroyalt) reported

    @Shawhelp I am on CTV now and it hasn’t happened yet. I went back to #TSN and it was still glitching. I checked my signal strength and it is 97 so. It sure what the issue is

  • DacostaAdrian Jedibro95 (@DacostaAdrian) reported

    thanks to all who came out, sadly had to cut the stream becasue the internet decided to yeet itself which is ******* UNACCEPTABLE @Shawhelp @ShawInfo these frame drops and what not have been an issue for DAYS NOW. Will be up again on thursday hopefully