Shaw outages and service status in Kamloops, British Columbia

Problems in the last 24 hours in Kamloops, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kamloops, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Kamloops, British Columbia

Latest outage, problems and issue reports in Kamloops and nearby locations:

• 
  Chantelle Marie Smith 💙 (@ViciousGamer_) reported 16 minutes ago from Kamloops, British Columbia

  @Shawhelp Hey there. Any word on Kamloops outages and/or interruptions? Internet and phone down at my work. Was happening yesterday afternoon as well. Thanks

• 
  Katie Guerin (@k_guerin86) reported 19 minutes ago from Kamloops, British Columbia

  @Shawhelp is there an issue with Global channel. It keeps cutting in and out.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ugabug (@MaryPChipman) reported 5 minutes ago

  @Shawhelp Now the old TV box doesn't work & the new one to replace the defective one sent us won't arrive until Friday. This 'easy self-install' cost me a half-day & cost Rogers Shaw 3 hours of tech time, just so it could save a few bucks by not sending a techie. And we pay $$$$ for this.

• 
  LFCBeatle (@richyhlfc) reported 9 minutes ago

  @Shawhelp Thanks but what about the issue with live chat and not having a phone number?

• 
  Dave (@Danrek77) reported 10 minutes ago

  @Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label

• 
  Guy_Barnabe (@GuyBarnabe) reported 13 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 14 minutes ago

  @Shawhelp I’ve been trying for a while for a solution, but it looks like we will end up changing providers next month, as we have not found a solution and I’m not the only one who has this issue with the X series modems.

• 
  Les Stelmach 🇨🇦🇺🇦 (@LesIsMore1) reported 14 minutes ago

  @slackerman10 @Shawhelp Any company (telcos, banks, util, etc) whose phone line REGULARLY says “we are experiencing higher than normal call volumes” is just short-staffing. They are optimizing cost over service. What is the maximum tolerance for a customer, etc. it’s obviously worse for oligopoly

• 
  'Nucknation (@surrey1111) reported 18 minutes ago

  @Shawhelp Thanks for asking. My wifi is good. But i have barely got 1 line on network (vertical), and sometimes in the other end of my house, i can’t download or upload and call drops. I was hoping to change something there to make it better.

• 
  Guy_Barnabe (@GuyBarnabe) reported 19 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  Ugabug (@MaryPChipman) reported 24 minutes ago

  @Shawhelp It took a few minutes to get back. I checked the HDMI connection, the WiFi signal which was fine & turned the TV off & on again

• 
  Jenn (@jskapin) reported 24 minutes ago

  @Shawhelp What can I do to speak with an actual representative? I was emailed to call or login to update my billing info. The app doesn’t work, logging into my account doesn’t work (I get the “oops! Something went wrong!” page), and I get disconnected when I call in to speak with