Shaw outages and service status in Kamloops, British Columbia

Problems in the last 24 hours in Kamloops, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kamloops, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Kamloops, British Columbia

Latest outage, problems and issue reports in Kamloops and nearby locations:

• 
  Chantelle Marie Smith 💙 (@ViciousGamer_) reported 36 minutes ago from Kamloops, British Columbia

  @Shawhelp Hey there. Any word on Kamloops outages and/or interruptions? Internet and phone down at my work. Was happening yesterday afternoon as well. Thanks

• 
  Katie Guerin (@k_guerin86) reported 47 minutes ago from Kamloops, British Columbia

  @Shawhelp is there an issue with Global channel. It keeps cutting in and out.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sophie (@sophie_everine) reported 6 minutes ago

  @Shawhelp when will the outage in Surrey be over!?

• 
  b ☾ (@brandobrennan) reported 8 minutes ago

  @Shawhelp Sadly this is 2 days in a row of trying, and today is the last day of the billing cycle, so if I miss it I believe I’ll be double billed essentially. Sad that I have already wasted 5 hours on hold between the last 2 days. Quite disappointed as a loyal customer.

• 
  Heldy (@HeldyCarvalho) reported 10 minutes ago

  @Shawhelp @Rogers @RogersHelps I have been with Shaw 10+ years. They used to use automatic card updating services that update expiry dates automatically. Rogers does not use that. Does not notify users. Just charges them $70. At least tell users that service is removed.

• 
  bc_2027 (@bc_2025_vision) reported 15 minutes ago

  @Shawhelp The feedback form seems broken. I filled in the * fields and submitted .. error msg? I checked several times? Please fix form? How do I submit my concern to decision makers? Thank you.

• 
  Guy_Barnabe (@GuyBarnabe) reported 17 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  bc_2027 (@bc_2025_vision) reported 17 minutes ago

  @Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟

• 
  Megan (@M_So) reported 19 minutes ago

  Is anyone else in #Winnipeg having trouble with their @Shawhelp internet. I’m doing everything I can to avoid calling but I fear it’s inevitable…

• 
  Vanessa (@Noosiekins) reported 21 minutes ago

  @Shawhelp We ended up setting up email forwarding, but I don't know if everything is forwarded. It's terrible because I am already using an E-sim so I changed all my 2 factor authentication to email...and well now my email is up in the air. Also it's only incoming that's blocked.

• 
  🙀🛸 (@cartfullofcats) reported 22 minutes ago

  @Shawhelp Not even really the point. It looks like you've broken our contract with no explanation. But we'll look into our options.

• 
  D (@superdaddoo) reported 24 minutes ago

  PSA: Filed a CCTS complaint against @Rogers & Shaw (@ShawInfo) today. Shaw/Rogers has stated that their internet infrastructure in my community is unable to provide the 2Gbps download speeds during peak times. 50% to 70% bandwidth loss in peak times. But charging people for it.