Shaw outages and service status in Kananaskis Improvement District, Alberta

Problems in the last 24 hours in Kananaskis Improvement District, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kananaskis Improvement District, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Kananaskis Improvement District, Alberta

Latest outage, problems and issue reports in Kananaskis Improvement District and nearby locations:

• 
  Jason Lyver (@LyverJohn) reported 40 minutes ago from Kananaskis Improvement District, Alberta

  Another day and still no follow up from Shaw. @ShawInfo @Shawhelp might be time to start looking into a better service.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jasmine Kaur G (@jgarcha) reported 6 minutes ago

  The service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!

• 
  j a (Puffin) (@P_u_f_f_i_n_) reported 9 minutes ago

  @Shawhelp bonus points that i got a call trying to sell me a new plan with you guys 5 minutes ago, but i can't get you to come out and do the customer support required for my internet to work.

• 
  Deborah Pineda (@pineda_deborah) reported 12 minutes ago

  @Shawhelp is the Abbeydale area having internet issues? My internet is super slow 🥹🥹🥹

• 
  Drimint (@RisenRealm) reported 16 minutes ago

  @Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway

• 
  D (@superdaddoo) reported 17 minutes ago

  PSA: Filed a CCTS complaint against @Rogers & Shaw (@ShawInfo) today. Shaw/Rogers has stated that their internet infrastructure in my community is unable to provide the 2Gbps download speeds during peak times. 50% to 70% bandwidth loss in peak times. But charging people for it.

• 
  🙀🛸 (@cartfullofcats) reported 18 minutes ago

  @Shawhelp Not even really the point. It looks like you've broken our contract with no explanation. But we'll look into our options.

• 
  bc_2025 (@bc_2025_vision) reported 20 minutes ago

  @RogersHelps I tried Rogers with Shaw chat support but they no longer seem to have ability for us to add a screenshot for troubleshooting. I just posted 2 screenshots on @shawhelp messaging. Can I get help there or should I repost to your messaging? Thanks for still being here!!

• 
  Dani 🇨🇦 🕊️📿🇻🇦 (@Dani_NFLfan) reported 20 minutes ago

  @Shawhelp every week for like the last year since switching to Rogers, our tv cuts out lforcing us to plug and unplug the little black box & plug it in. It doesn’t happen with our downstairs tv. We also lose the sound and the way to fix it is to rewind and then ff.

• 
  Bella Bee  (@SmileyYYC) reported 25 minutes ago

  WTF .@shawhelp ????? You decide to go down during #HockeyDayInCanada ! 😡

• 
  AndorianIP(AiP)🐍 (@AndorianIP) reported 26 minutes ago

  @Shawhelp Well it would be a bit more reassuring if the techs were now working to fix instead of investigating over 4 hours.