Shaw outages and service status in Kananaskis Improvement District, Alberta

Problems in the last 24 hours in Kananaskis Improvement District, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kananaskis Improvement District, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Kananaskis Improvement District, Alberta

Latest outage, problems and issue reports in Kananaskis Improvement District and nearby locations:

• 
  Jason Lyver (@LyverJohn) reported 58 minutes ago from Kananaskis Improvement District, Alberta

  Another day and still no follow up from Shaw. @ShawInfo @Shawhelp might be time to start looking into a better service.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Deborah Pineda (@pineda_deborah) reported 9 minutes ago

  @Shawhelp is the Abbeydale area having internet issues? My internet is super slow 🥹🥹🥹

• 
  Dave (@Danrek77) reported 11 minutes ago

  @Shawhelp No timeline, no email confirmation, and I’m not a new customer. I’m being billed for 2 gigabit now, without the hardware for it. I am hesitant to send this beat up box back without knowing I will be getting hardware to actually use the service

• 
  Alex Deggs (@Alex_Deggs) reported 15 minutes ago

  @Shawhelp I can no longer access the Xfinity app to view my security cameras ever since this single sign on update. I have tried different devices and it’s the same. It keeps taking me back to the sign in page after entering my credentials. Please help asap

• 
  Guy_Barnabe (@GuyBarnabe) reported 16 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported 18 minutes ago

  @Shawhelp You’ve admitted you can’t access my account. So what good is sending you a DM? This is my real name. Tell your management to look up my file in your records and fix the problem identified and admitted in your own logs. Entire problem + solution are WITHIN @Rogers. So fix it.

• 
  Ravi Poojara (@RaviPoojara_rp) reported 18 minutes ago

  @Rogers and @ShawInfo are most unethical companies. When I’m moving out to another province where they are not able to provide fiber internet service, they are asking for early contact break fine. I’m ready to continue with the contract, it is their inability to provide the

• 
  HoopsfanAB (@ydfished) reported 19 minutes ago

  @Shawhelp I don’t know how many times this is over the years but you cannot let your simulcast/overide stuff come on when live sports are on. Missing the end of #zags on @KHQLocalNews cuz you guys are screw ups & @CRTCeng never punishes you for it. 😡😡😡😡😡😡😡

• 
  'Nucknation (@surrey1111) reported 21 minutes ago

  @Shawhelp Hello Folks : First “Happy New Year” to you all !! I need to get in my modems properties and thus want to log in. Typical methods are not working. Can you help please ? I have Rogers with Shaw modemalmost 8 months old.

• 
  DeeJayCee (@DJcraw4d) reported 21 minutes ago

  @Shawhelp is internet and cable currently down in south surrey and Whiterock?

• 
  Alex Snow (@Geodude96) reported 23 minutes ago

  @Shawhelp My internet has been cutting out at least once a day for the past few weeks. Called in once before and was told there was a problem in my area but nothing has changed since then. I'm on Zoom at least once/week & need it reliable. Really getting sick of the bad service.