Shaw outages and service status in Kananaskis Improvement District, Alberta

Problems in the last 24 hours in Kananaskis Improvement District, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kananaskis Improvement District, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Kananaskis Improvement District, Alberta

Latest outage, problems and issue reports in Kananaskis Improvement District and nearby locations:

• 
  Jason Lyver (@LyverJohn) reported 2 minutes ago from Kananaskis Improvement District, Alberta

  Another day and still no follow up from Shaw. @ShawInfo @Shawhelp might be time to start looking into a better service.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave (@Danrek77) reported 2 minutes ago

  @Shawhelp Like, I really had no reason to upgrade from 1 gigabit to 2 and this “delivery experience” and the subsequent support “experience” has me kind of convinced to just keep what I had and unwind the upgrade.

• 
  bc_2027 (@bc_2025_vision) reported 4 minutes ago

  @Shawhelp The feedback form seems broken. I filled in the * fields and submitted .. error msg? I checked several times? Please fix form? How do I submit my concern to decision makers? Thank you.

• 
  Ravi Poojara (@RaviPoojara_rp) reported 13 minutes ago

  @Rogers and @ShawInfo are most unethical companies. When I’m moving out to another province where they are not able to provide fiber internet service, they are asking for early contact break fine. I’m ready to continue with the contract, it is their inability to provide the

• 
  Ugabug (@MaryPChipman) reported 15 minutes ago

  @Shawhelp We did it all. It turned out Shaw hadn't properly registered the devices. 2 hours spent on the 'easy swap out' new modem (1 hr w tech support). Worse problems with the TV swapout, still unresolved. 1 hr trying everything, 1 hr waiting for tech support, 1 hour w it. New box needed

• 
  D (@superdaddoo) reported 15 minutes ago

  @TELUS - Help us! @ShawInfo has had saturated nodes and been overcharging our community for internet. I pay for 2gbps and get between 280mbps - 800mbps starting at 3:00 pm with further degradation into late evening. No ETA for new infrastructure. Need Fibre here ASAP.

• 
  Tyler ❄☕☃ (@Valomir) reported 15 minutes ago

  @Shawhelp hey pals, I my internet has ceased working a couple times tonight and I'm wondering if there is an outage near the community of Sunalta in Calgary. The modem light is solid white but neither my wifi or Ethernet produce internet. I have power cycled the modem.

• 
  🇨🇦 Fans of the Wpg Jets 🇨🇦 🏒🇺🇦 (@FansoftheJets) reported 18 minutes ago

  @Shawhelp My email is out for the 3rd time in a week. I can not log into webmail OR my account. I pay you a small fortune for service and all I get his problems

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 24 minutes ago

  @Shawhelp @Rogers another day, another problem with our internet cutting out yet again. 😡

• 
  Guy_Barnabe (@GuyBarnabe) reported 25 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  Jason Silver (@Da_Big_Dogg) reported 27 minutes ago

  @Shawhelp question, when watching the 4k stream of an Oil game it goes all pixelated and looks terrible, this happens many many MANY times in just a few min.. how do we solve this??