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Shaw service status in Kimberley, British Columbia

Why is my Shaw service not working?

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Kimberley, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kimberley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Kimberley, British Columbia

The most recent Shaw outage reports came from the following cities: Cranbrook.

CityProblem TypeReport Time
Cranbrook TV 23 days ago
Kimberley TV 4 months ago
Cranbrook TV 4 months ago
Cranbrook Internet 6 months ago
Cranbrook Internet 6 months ago
Cranbrook E-mail 7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • etomboulian
    Evan (@etomboulian) reported

    @Shawhelp BCHydro lists the power outage due to the fire in Langley as restored now. Can you provide an update to us as to why your service is not restored yet? - "Once hydro is restored, services in the area should begin working." - doesn't seem to be a true statement..

  • robynks
    Robyn (@robynks) reported

    @Shawhelp Completely unacceptable, and your website doesn't indicate an ETA as to when we can expect services back online. High rates and poor service from you guys time and time again.

  • robbie_stew
    Rob Stewart (@robbie_stew) reported

    @Shawhelp I talked to them, was on hold for an hour but they said they were working on the problems from the fire to get internet working in Langley

  • PatrickSelby3
    Patrick Selby (@PatrickSelby3) reported

    @Shawhelp -No Internet/phone/TV service in Walnut Grove-Langley since noon yesterday. This is insane. What is going on? This is becoming a regular occurance for Shaw services in this community.

  • marionetta
    marionetta (@marionetta) reported

    @Shawhelp Thank you. I'll wait until the service comes back up and then contact you.

  • ThatIndianArmy1
    That Army Brat (@ThatIndianArmy1) reported

    @AmberrIvy @ShawInfo Yes, I know I heard the fire was really bad :( ..... hopefully they resolve it soon!

  • etomboulian
    Evan (@etomboulian) reported

    @Shawhelp @robynks I dont think anyone, even you, considers 30 hours of outage to be "doing everything humanly possible". Like she said, joke. Get us an ETA.

  • PatrickSelby3
    Patrick Selby (@PatrickSelby3) reported

    @ThatIndianArmy1 @ShawInfo Shaw is the worst. Third World quality service in Walnut Grove. @ShawInfo

  • CaljouwDonna
    Donna Caljouw (@CaljouwDonna) reported

    @Shawhelp @sodexofoodsux No update since last night at 7 pm which stated a few hours to the fix.

  • mcneal_wayne
    Wayne McNeal (@mcneal_wayne) reported

    @ShawInfo You have to be joking! Mine is so slow the test needle doesn't move.