Shaw Outage Report in Kimberley, Regional District of East Kootenay, British Columbia

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Kimberley, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kimberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (63%)

2. 

   TV (13%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (6%)

6. 

   Phone (1%)

Live Outage Map Near Kimberley, Regional District of East Kootenay, British Columbia

The most recent Shaw outage reports came from the following cities: Cranbrook.

City	Problem Type	Report Time
Cranbrook	TV	5 days ago
Cranbrook	Internet	2 months ago
Cranbrook	Internet	2 months ago
Cranbrook	E-mail	3 months ago
Cranbrook	E-mail	3 months ago
Cranbrook	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• GhostWarrior⚔ 🇨🇦 (@ghostcatbce) reported 11 minutes ago

  @Shawhelp Help! I turned on my TV & I get you aren't subscribed messages & no sound. Da heck is going on? It was working fine yesterday.

• Shawn (@uaso3) reported 13 minutes ago

  So @shawinfo and @shawhelp I’ve been in a wal mart location for 3 hours on the phone with your reps trying to get a cell phone. Completely unacceptable customer service Shaw. The people at wal mart are being super helpful but you keep giving them the run around

• Rose Petz|High Vibing Wellness (@rose_petz) reported 15 minutes ago

  @wildrose76 @Shawhelp It's ridiculous that they cut service because they "wanted" to upgrade the cable boxes. Not a good way to run a business. The local news is really the only feature that's any good.

• G (@VancouverBlues) reported 15 minutes ago

  @Shawhelp Do you have a direct number for your Customer Retention dept? Also, if I don't get what I am paying for, can I cancel the contract you locked me into? And, did you use the pandemic to lay off good staff? Why no overnight tech help while you advertise that you have it?

• Bo_44 (@Bo_44) reported 16 minutes ago

  @newfiehun Yea they told me it was fine @Shawhelp ... mine works today but ... the service is poor at best

• Kris Meador (@meadorsmusings) reported 18 minutes ago

  @Shawhelp I’ve reached out via DM because our television service still isn’t working properly, even after the refresh you suggested. Thanks.

• Bruce Cullen (@BACullenyyc) reported 18 minutes ago

  @Shawhelp - make that all channels showing as not subscribed, but the guide shows them as subscribed What gives? #Help

• William (@William81724157) reported 20 minutes ago

  Hey @Shawhelp why are my HD channels not working. Edmonton. Raucous clairs. T5z3v2

• Mo (@MO_EDMN) reported 23 minutes ago

  @Shawhelp is the internet down in edmonton?

• 🇮🇹🇨🇦Graziano's Catering (@GrazCatering) reported 25 minutes ago

  Has anyone else had issues with @ShawInfo TV today?