Shaw

Shaw Outage Report in Kimberley, Regional District of East Kootenay, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kimberley, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kimberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kimberley, Regional District of East Kootenay, British Columbia 12/01/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ThatIndianArmy1 That Army Brat (@ThatIndianArmy1) reported

    Officially switching from @ShawInfo to @TELUS because of @ShawInfo bad customer service, bad connectivity and lack of transparency in sharing estimates about outage times.

  • PatrickSelby3 Patrick Selby (@PatrickSelby3) reported

    @ThatIndianArmy1 @ShawInfo Shaw is the worst. Third World quality service in Walnut Grove. @ShawInfo

  • etomboulian Evan (@etomboulian) reported

    @Shawhelp @robynks I dont think anyone, even you, considers 30 hours of outage to be "doing everything humanly possible". Like she said, joke. Get us an ETA.

  • jozef_smith Jozef S (@jozef_smith) reported

    @Shawhelp I don’t think you can blame this on hydro anymore, powers back on. pretty ridiculous this is how fragile your network is. Without internet for over 24hr now.

  • TDogg83 Trevor (@TDogg83) reported

    @Shawhelp @PatrickSelby3 @shawhelp why should we have to request a service credit? We have been without connection for 31 hours now. We should expect to see it on our billing statement to reflect the outage

  • MyrtleCypress55 Stephanie 🍁 (@MyrtleCypress55) reported from Langley, British Columbia

    @Shawhelp Langley City just went down too! Any eta on when this will be back online?

  • robbie_stew Rob Stewart (@robbie_stew) reported

    @Shawhelp I talked to them, was on hold for an hour but they said they were working on the problems from the fire to get internet working in Langley

  • PatrickSelby3 Patrick Selby (@PatrickSelby3) reported

    @Shawhelp -No Internet/phone/TV service in Walnut Grove-Langley since noon yesterday. This is insane. What is going on? This is becoming a regular occurance for Shaw services in this community.

  • ThatIndianArmy1 That Army Brat (@ThatIndianArmy1) reported

    @Shawhelp nobody replying to my DMs. I messaged you 10 times and keep getting an automated response of hi how can we help you. So disappointed

  • tonygoog Anthony Guglielmucci (@tonygoog) reported

    @Shawhelp What's the status for the outage in Langley BC yesterdays link to the update page isn't working any more.