Shaw

Shaw Outage Report in Kimberley, Regional District of East Kootenay, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kimberley, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kimberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kimberley, Regional District of East Kootenay, British Columbia 02/16/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MyrtleCypress55 Stephanie Jackson ✝️🇨🇦 (@MyrtleCypress55) reported

    @Inkdeath @Shawhelp @Inkdeath what general area are you in? Mine keeps going down too in Langley.

  • Exportbc Exportz (@Exportbc) reported

    @Shawhelp Seriously your loyal dept is allowed to YELL at customer and treat them like **** !!! @TELUSsupport I might be given you a call and coming back , I least you never yell at me !

  • TaylorAustinC Taylor Austin (@TaylorAustinC) reported

    Back to using the Free WiFi from down the road again. Thanks @ShawInfo I wish my modem didn't continue to drop Wifi signal & disconnect. Really really appreciate it, especially when I need internet for work and streaming. Super reliable service @Shawhelp. Sorry to my viewers.

  • Cruisefan19 John (@Cruisefan19) reported

    @ShawInfo Enough data? .Unlimited internet? I haven't had internet in 14 days and counting. I wonder if I will ever have internet again. Don't let @Shawhelp @shawinfo fool you. When your contract is up look elsewhere. If you aren't a customer than don't become one. Don't get trapped.

  • gregory_nancy Nancy Gregory Media1 (@gregory_nancy) reported

    Hey @Shawhelp I think I just got a fake scam Shaw invoice e-mail. Who should I forward it to? Your website didn't help. Please advise.

  • Cruisefan19 John (@Cruisefan19) reported

    @Shawhelp That's right, I'll take the time to do the work customer service should be doing.

  • Cruisefan19 John (@Cruisefan19) reported

    @shawinfo @Shawhelp #poorcustomerservice wants me to contact billing to ask for more compensation for having #nointernet for 14 days. You can't make this stuff up. What is customer service there for? . Do Better #jesse

  • TheErinGS Erin Schaefer (@TheErinGS) reported

    @Shawhelp We are part of the outage associated with the router issue that started yesterday. My husband is a computer programmer and went through all the strategies suggested by your techs. Still nothing.

  • mediarz mediar (@mediarz) reported

    @Shawhelp I've worked in IT for 20 years, this is a you thing. Please fix.

  • conorsvan1 Conor 🇮🇪 (@conorsvan1) reported

    @ShawInfo Have you got a fix for the firmware of clients on a technicolor tc4400 modem yet? Any ETA?