Shaw Outage Report in Kimberley, Regional District of East Kootenay, British Columbia

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Problems in the last 24 hours in Kimberley, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kimberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (60%)

2. 

   TV (17%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (7%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Live Outage Map Near Kimberley, Regional District of East Kootenay, British Columbia

The most recent Shaw outage reports came from the following cities: Kimberley and Cranbrook.

City	Problem Type	Report Time
Kimberley	TV	one month ago
Cranbrook	TV	one month ago
Cranbrook	Internet	4 months ago
Cranbrook	Internet	4 months ago
Cranbrook	E-mail	4 months ago
Cranbrook	E-mail	4 months ago

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• ᐑᑎᑯ | ᑭᒋ ᒪᓂᑑ (@weetigo) reported a minute ago

  @Shawhelp @ShawDirect Been hung up 4 times trying to contact Shaw Direct. This last time, they didn't even answer, it just hung up after 10minutes waiting on hold. .This is the worst customer service. Its like you guys don't want customers.

• 🐓🍭🍭can't wear 😷 (@jmw52) reported a minute ago

  @Shawhelp Sorry Shaw, terrible customer service!! Don't have time now 35min when you called me back indicating I was next in queue. Did you know if I could to do it online or self-service I would do that! The message on my screen indicated I needed to call.

• Graham Maclagan (@GMaclagan) reported 2 minutes ago

  @Shawhelp Hi again 👋 Now we’re having issues with the cable box. Can’t change channels on our lg smart tv. Everything is hooked up properly. The remote that came with the Shaw box works, but not the smart remote. Any thoughts?

• ᐑᑎᑯ | ᑭᒋ ᒪᓂᑑ (@weetigo) reported 3 minutes ago

  @Shawhelp The second agent hung up on me when I asked if she can start by authenticate me when she asked how can she help me. Wrong answer I guess. Wasn't rude at all.

• brown paper bag (@brownpaperbagzz) reported 12 minutes ago

  @TELUSsupport @TELUS My partner and I have spent a lot of hours trying to set a date with Telus for our move. We were told we were going to get an email and have seen nothing. Should we just set ourselves up as a new @ShawInfo customer?

• Hurleyrules (@Hurleyrules) reported 14 minutes ago

  @Shawhelp @cyberqt So, it's 7:03 by my clock. I'm assuming they've shown up and you have service again?

• Sherry Byrgesen (@SherryByrgesen) reported 14 minutes ago

  @ShawInfo wow waiting for any kind of support for an hour!

• Shannon Dumas (@shannonldumas) reported 16 minutes ago

  @ShawInfo major screw up last night for PPV UFC 264. Your feed didn't work and neither did the recording! And you guys had no idea until we called!! And never fixed it! Biggest card if the year and missed it thanks to you guys!! Do better!!

• Barry Inglis (@ufcstud) reported 16 minutes ago

  @Shawhelp wtf! Can’t get ufc ppv

• Rachel Reilly-Lilje (@rreillyy) reported 16 minutes ago

  @Shawhelp shaw is a COMPLETE JOKE. There customer service is terrible and has no appreciate for loyal customers.