Shaw

Shaw Outage Report in Ladysmith, Cowichan Valley Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ladysmith, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ladysmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ladysmith, Cowichan Valley Regional District, British Columbia 11/14/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Ladysmith, British Columbia

Latest outage, problems and issue reports in Ladysmith and nearby locations:

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Kelvinhack3 Kelvin hack (@Kelvinhack3) reported

    @Exnighttech @Shawhelp We’re from the support service team kindly send us a direct message straight to our Dm to help you reactivate your account

  • jlyndelia JDS (@jlyndelia) reported

    @Shawhelp how is it possible that when we booked a technician for our move, your agent never actually booked someone? we took time off work and waited around for hours for someone who was never coming

  • MaryKatharine MaryKatharine 🇨🇦 🙏 😷 (@MaryKatharine) reported

    @Shawhelp I used your chat support. I had to answer in the negative to the survey questions at the end, but there was no way to express that I WAS very satisfied with the person who helped me. He did all he could. Just bc Shaw didn't have the service I wanted is not his fault.

  • Jecafa_ca Jeca (@Jecafa_ca) reported

    Anyone having sound/noise issues with @ItaliaRai ? #RaiItalia @Shawhelp

  • jordanranson Jordan Ranson (@jordanranson) reported

    @Shawhelp there is an outage in my area since yesterday. No mention anywhere. Would a Shaw business account be immune to outages? How can I get find out about outages without having to call in? How can I avoid losing internet again because this is happening frequently in my area.

  • FrugalishMD Frugalish Physician (@FrugalishMD) reported

    @Shawhelp Also, the very lovely customer service rep who I did finally speak with spent about 10 minutes checking to see if I qualified for the $45 a month unlimited mobile plan. Before checking to see if the plan is available in my area (spoiler alert: not available).

  • TerryLangdon Terry Langdon (@TerryLangdon) reported

    @TELUSsupport is a joke. Offered me $150 credit for 3.5 years of internet problems. The manager would not escalate my concern. @ShawInfo do you have any promotions on now?

  • MikeWednesday08 MikeWednesday (@MikeWednesday08) reported

    @Shawhelp why do I keep having problems with my internet? The connection goes down, or I just lag constantly. It’s getting very annoying. I thought it was a modem problem so I had it replaced but it does the same thing still. It’s getting so annoying.

  • jan77 Nisha Nayyar (@jan77) reported

    @Shawhelp is there an internet outage tonight in #yyc? We can't seem to get our cable or phones to work..... We unplugged and tried several times.. No luck. Thanks!

  • MimiProbably Mimi Williams (@MimiProbably) reported

    Look, I'm not saying that every vendor's customer service chat function sucks *** but in my experience every single one does. Thank you to the people at @Shawhelp who answer the phone to my exasperated self. And thank you to the chat workers who tried.