Shaw

Shaw Outage Report in Ladysmith, Cowichan Valley Regional District, British Columbia

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ladysmith, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ladysmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ladysmith, Cowichan Valley Regional District, British Columbia 12/09/2025 21:10

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Ladysmith, British Columbia

Latest outage, problems and issue reports in Ladysmith and nearby locations:

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • brettness37 BRDS TWEETN 🐦🐦🎵🎵 (@brettness37) reported

    @Shawhelp No thank you. Short of a time machine, I don't think you can help me. Happy to let @BrowntoBure and anyone else looking for a recommendation know how poorly I was treated by Shaw and how happy I am with @TELUS. Shaw had multiple chances to let me down before I moved my account.

  • jcquantum Jcquantum (@jcquantum) reported

    @Shawhelp To protect myself and others if in case, if at all. But all I was met with is rude COVID rejection without even seeing what I was there for. So, am I just to take this rudeness and feel customer appreciation? I'm sure all employees of Shaw is good with that right? Ok for you?

  • peterlprete Shane! Come back! (@peterlprete) reported

    @Shawhelp what a load of crap.......help? support? 55 min. on hold, that is not help or support, that is an insult.

  • mathewdodds Mathew Dodds (@mathewdodds) reported

    @Shawhelp my internet do be down rn in Surrey AGAAAAIN

  • ThyQueenAmy Amy Alexandra (@ThyQueenAmy) reported

    Yo @shawinfo I'm literally trying to switch from one of your competitors to your mobile services and you hang up on me? Just gonna keep @ ing you while I wait on hold...again...

  • gailgranger Gail Granger (@gailgranger) reported

    @Shawhelp Please call me at 2044877310. Problems with connectivity between my Shaw internet and mobile phone.

  • MikeyBlackmon mike blackmon (@MikeyBlackmon) reported from Burnaby, British Columbia

    Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

  • smalcowtowngirl Ashley Wors (@smalcowtowngirl) reported

    @Shawhelp do you ask for a passcode in a help chat? We’ve been trying to get help for over an hour, 3 different people and now asking for this info.

  • Breeyoree Breanne (@Breeyoree) reported

    @Shawhelp just abruptly lost service in SW Calgary; what’s going on?

  • CFenton20 Craig Fenton (@CFenton20) reported

    @Shawhelp He contacted via social media was told to call he called they said we can't give you this information and then was proceeded to be told that he has to pay $280 to cancel.