Shaw

Shaw Outage Report in South Wellington, Regional District of Nanaimo, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and total blackout.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in South Wellington, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in South Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in South Wellington, Regional District of Nanaimo, British Columbia 05/09/2025 10:25

May 09: Problems at Shaw

Shaw is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (55%)

    Internet (55%)

  2. TV (17%)

    TV (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near South Wellington, Regional District of Nanaimo, British Columbia

The most recent Shaw outage reports came from the following cities: Nanaimo.

Loading map, please wait...
City Problem Type Report Time
CanadaNanaimo TV
CanadaNanaimo Total Blackout
CanadaNanaimo Internet
CanadaNanaimo TV
CanadaNanaimo Internet
CanadaNanaimo Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near South Wellington, British Columbia

Latest outage, problems and issue reports in South Wellington and nearby locations:

  • vicki_mcleod Vicki McLeod (@vicki_mcleod) reported from Nanaimo, British Columbia

    Hey @Shawhelp - been trying to get someone to help my self-isolating 80 y/o mama to get some HBO/Crave or Netflix add-one onto her Shaw account for her smartTV - she needs to do this via telephone. Pls help. DMd you yesterday

  • booklover_novel deborah deutsch (@booklover_novel) reported from Nanaimo, British Columbia

    @Shawhelp is there a cable outage in Nanaimo

  • KittyMomm Christina Langelier (@KittyMomm) reported from South Wellington, British Columbia

    @Shawhelp is there an outage in Cedar?

  • VI_CYC SR (@VI_CYC) reported from Nanaimo, British Columbia

    @Shawhelp Why does the Weather Network default to a city where I am not located? It isn't helpful to have the temperature, wind and forecast for Victoria when I don't live in Victoria. How can I change it to my location?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • iam_charmed CB (@iam_charmed) reported

    @Shawhelp the link doesn't work for me lol but im okay for now.

  • joe_saskatoon Joe_Saskatoon (@joe_saskatoon) reported

    @ShawTVSaskatoon @ShawInfo is therr an TV outage in #yxe...645 CST

  • dokken71 Kim (@dokken71) reported

    @Shawhelp Hello Jay. I’ve been on chat for 90 mins going in circles and am ready to sob. My husband died two weeks ago today after a short brutal 3 month battle with cancer after never being sick a day in his life. 2nd time in 1 mth w/worst cust svc for mom in law

  • catherinebarr Catherine (Cat) Barr (@catherinebarr) reported

    The service at #Shaw is actually getting worse - and we're a biz client with 3 accounts. Since Friday we've spent 14.5 hrs on the phone. Calls drop. Cannot reconnect. Four different reps have promised to call back - none have. Anyone else finding this? @Shawhelp @ShawInfo

  • Tortacular R y a n (@Tortacular) reported

    @Shawhelp there's no service issues listed in Saskatoon, but my internet has been down for the last hour since I got up. Is there something I should know?

  • kenkhpak KL (@kenkhpak) reported

    @Shawhelp hi, seems like the internet is down in my neighborhood rileypark little mountain. Is the crew working on it? I also don’t see it in the outage map

  • ManpreetSuhi Manpreet Suhi (@ManpreetSuhi) reported

    @Shawhelp Our service outage is not on the list. Any ETA?

  • kaclk Kayle Clark (@kaclk) reported

    Love it when @ShawInfo calls and tries to sell me a new tv package that’s $30 more a month with less channels. Customer service is dead.

  • KHerasymiuk Kathy Herasymiuk (@KHerasymiuk) reported

    @Shawhelp What is status of service in West Kelowna? No TV

  • Bjornqc Bjorn Christianson (@Bjornqc) reported

    @Shawhelp. this seems the only way to escalate. We use Shaw business internet. For several days, getting a High Latency Problem that Support says "we are working on". 3 remote offices, connected by VPN, are not functioning because the HLP means constant disconnects. 1/2