Shaw Outage in Lethbridge, Alberta

@Shawhelp sent dm half an hour ago regarding internet issues in the Blackfoot Circle area in Lethbridge. Still waiting for a reply.

@Shawhelp in #yql and out Shaw box just went down. Now we have military time displayed on the front and no guide. Also box is completely unresponsive.

@Shawhelp No need for a DM. This is a general question. Disney+ streaming service is launching in November. I would like to see access to it to be the same as Netflix is now.

**** you @Shawhelp Cancelling everything on Monday. Shaw is a ******* joke

Dang @Shawhelp @ShawInfo 5.5 hours plus and counting of both internet and tv being out. Anytime you can fix it! #yql #lethbridge

@Shawhelp No problem. I have been on the front line before. I get what it is like.

@Shawhelp is the outage affecting other areas coaldale Picture is pixelated!

@Shawhelp Yes, my computer and my kids PS4 are both direct wired. Similar results (I got 3mb down on the wired computer)

@ShawInfo ppv feed goes down in the middle of @IMPACTWRESTLING #SlammiversaryXVI such a shame for a great company in @IMPACTWRESTLING @ScottDAmore @CyrusOverHuge

@Shawhelp another 45 minute wait on phone. Fantastic service you over your customers.

@Shawhelp I appreciate the offer, but I don't have the time to do this - will just have to put up with the outages for the moment .. #Shaw #Internet #service #Canada #Ontario #Kenora

@Shawhelp Been there, done that .. service rep always checks it out, sees nothing wrong, says to report back if it happens again. The problem is not on the receiving end, it's the delivery .. #frustrating #Shaw #internet #service #Canada .. @Shawhelp

We had an unfortunate incident with an 85lb Golden Mountain dog eating some cables and the technician time was 3 weeks! Only was serviced sooner (10 days) after many complaints 😢. The dog thankfully was fine👍 needs to have better service @Shawhelp

Thank you for doing this; this past week has been horrendous in terms of problems with Shaw internet access .. Losing our internet connection several times a day on a regular basis is unacceptable .. @Shawhelp #Canada #internet #Ontario #internetaccess

@Shawhelp @shawhelp I’ve been hearing that from you for two months. Surprisingly your “senior” tech said same thing. You guys are hopeless. I’m not wasting anymore time on your incompetent technical support staff that can fix ping issues #telus #thefutureisfriendly #shaw #thepastisass

@shawinfo is the biggest joke of a company. 15 year customer. 2 months problem. 8 hour phone calls. 2 tech visits. 1 broken ‘new’ modem. 1 phone centre disconnect. 0 solutions. #telus here i come. #shaw #shawsucks

disconnected from @Shawhelp three weeks ago but SURPRISE they didn't disconnect billing. Have been on hold for 30 minutes and transferred multiple time. They.are.the.worst. #scam

@TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo

...Plus I was on hold for 45 minutes @Shawhelp. This needs to change. I just upgraded my alarm service at BellMTS and it was a fantastic easy and fast experience. We will see what the next 2 years brings. I smell Shaw losing more customers.