Shaw outages and service status in Marathon, Ontario

Problems in the last 24 hours in Marathon, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Marathon, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Marathon, Ontario

Latest outage, problems and issue reports in Marathon and nearby locations:

• 
  Daniel Lam (@Lamhalen) reported 44 minutes ago from Marathon, Ontario

  @Shawhelp Sorry to leave. Was with Shaw since 2005 when I moved up North. Didn’t want to leave but Shaw non fibre internet was more expensive than TBayTel fibre internet by $25/mon. Plus when Shaw internet was down. I had to wait 1.5 week for service. :( that’s when I made the change

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris (@PoCoello) reported 4 minutes ago

  @Shawhelp internet outage in poco?? Flashing yellow light 78 people in tech support queue and your ai is useless

• 
  Bella Bee  (@SmileyYYC) reported 9 minutes ago

  @Shawhelp I was asked during a technical support call to stay on the line for a quick survey. Tanya decided not to provide that

• 
  Vanessa (@Noosiekins) reported 11 minutes ago

  Hey @Shawhelp ... Is shawmail down right now? My email app is asking me to re-login only for it to tell me the credentials are incorrect. Then tried web mail and I also can't seem to login. Only started a few hours ago?

• 
  Hugh Gillis 🇨🇦 (@hgillis) reported 14 minutes ago

  @Shawhelp I haven't been able to login to my account in 2 months. I can't stream from any of my devices because I can't login. I"ve called your support 4 times and just keep getting told to try again in a week. Are you ever going to fix this problem?

• 
  🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported 14 minutes ago

  @Shawhelp Now I just spoke to a different agent who said that there is maintenance in the area. Why isn't that on the outage webpage?

• 
  Jonathan Mason (@masonstcc) reported 15 minutes ago

  My @Shawhelp @RogersHelps cable boxes are not working. I don't think the internet is consistent either. Ever since the forced 'upgrade' from Shaw to Rogers hardware. I need a service tech on site to fix this problem. Loyal customer for over 20 years.

• 
  Don T Beakunt (@truebusterflash) reported 17 minutes ago

  @Shawhelp Aaarrrrrgh, 7th time it’s asked me to sign in!

• 
  Heldy (@HeldyCarvalho) reported 19 minutes ago

  @Shawhelp @Rogers @RogersHelps I have been with Shaw 10+ years. They used to use automatic card updating services that update expiry dates automatically. Rogers does not use that. Does not notify users. Just charges them $70. At least tell users that service is removed.

• 
  TC-VAN (@RageGeist) reported 19 minutes ago

  @Shawhelp I'm now on day 3 without internet. I contacted support and they gave me case number CCS000011835796. Please have a manager contact me with a resolution timeline. This is atrocious service and I'll be cancelling as soon as I'm able

• 
  Ugabug (@MaryPChipman) reported 20 minutes ago

  @Shawhelp The new cable-less TV boxes are terrible: everytime the WiFi is interrupted by less than a nanosecond, it crashes. I end up watching on apps instead. So-called 'progress' is actually worse than the tech before it.