Shaw

Shaw Outage Report in Mount Pearl, Newfoundland and Labrador

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Mount Pearl, Newfoundland and Labrador

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Mount Pearl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Mount Pearl, Newfoundland and Labrador 11/30/2025 04:30

November 30: Problems at Shaw

Shaw is having issues since 10:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CuzICantStop Cuzi (@CuzICantStop) reported

    @ShawInfo might offer the fastest internet in Alberta, but it’s by far the most unstable too. Yeah, you get speed, but no reliability.

  • SchminkeSchmoo Mei (@SchminkeSchmoo) reported

    @Shawhelp What is the point of having this account if you aren't going to help people? I've been waiting over an hour for a response and have now had to resort to contacting someone who has ESL via the online chat help on the Shaw website. Not my original plan for a Friday night.

  • CouchBored CB (@CouchBored) reported

    @Shawhelp hi Shaw, is there an outage in southeast Edmonton?

  • M4ddysD4ddy Markus (@M4ddysD4ddy) reported

    @ShawInfo Why is it that two different customers can call into customer service and ask the same simple question and get two different answers? One results in a positive experience and the other less positive.

  • dasher_kcco Dash (@dasher_kcco) reported

    @Shawhelp we have had no phone service since yesterday in Nanaimo.

  • CherylPrior1 Cheryl B. 🇨🇦 (@CherylPrior1) reported from Langley, British Columbia

    @Shawhelp Why is cable down in Langley?

  • jedichica Jill (@jedichica) reported

    @Shawhelp I don’t need help resolving, but could you answer my last question in this thread? How my 2.4ghz SSID got renamed. Example of “clever” names I set myself in router settings: “MYWIFI_2.4ghz” “MYWIFI_5ghz” Was changed to (before I fixed yesterday): “MYWIFI_5ghz” and “MYWIFI_5ghz”

  • steigercaseih Jordan (@steigercaseih) reported

    @Shawhelp @adifood1234 Is shaw able to provide service in Northwestern Alberta on a rural property? Near Peace River? It is a town of 6000 people and has had fibre optic internet for about 3 years now. But for some reason just 5 minutes out of town Telus has a huge dead zone for cellular service.

  • Biswassubba Biswas Subba (@Biswassubba) reported

    @Shawhelp Hi there, prime video app on my Chromecast with Google tv does not work until I turn off protected browsing (Blue Curve ). Is this a known issue and is their a workaround?

  • gradstdntthings Stressed Out Grad Student (@gradstdntthings) reported

    @Shawhelp is there an estimate on when the outage will be fixed I. Lethbridge west?