Shaw

Shaw Outage Report in Mount Pearl, Newfoundland and Labrador

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Mount Pearl, Newfoundland and Labrador

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Mount Pearl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Mount Pearl, Newfoundland and Labrador 12/06/2025 16:15

December 06: Problems at Shaw

Shaw is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • dawnacee3 Dawna Cee (@dawnacee3) reported

    @Shawhelp Your outage page is not helpful. Your agent said my area is down but it's not showing that on your web site.

  • Robleafs62 Rob (@Robleafs62) reported

    @Shawhelp Hi, we are in Kelowna. The guide has on our TV has not been shown correct channels all day. If Shaw having a guide problem? Thanks

  • MissFionaR miss.fiona.r (@MissFionaR) reported

    @Shawhelp we need help. It’s been a year since we were told that work needed to be done on the line, at the pole. We are still waiting. We are paying for 1 gig every month and we get about 10% of that. We have all new gear. New router as suggested by your technician.

  • Robleafs62 Rob (@Robleafs62) reported

    @Shawhelp Our TV guide in Kelowna is still messed up. Is there a time when the fix will be complete? It’s also affecting the shows we PVR..

  • 1RnSghT Billy Zhao (@1RnSghT) reported

    @Shawhelp is there an outage around the lougheed area?

  • MissFionaR miss.fiona.r (@MissFionaR) reported

    @Shawhelp Yes we need help. We need help today. We’ve been waiting for a year. A year ago we were told there was flapping on the line. And it would get fixed. Nobody has ever come to fix it and we have been a squeaky wheel and it has not helped.

  • mrgordos2121 gord (@mrgordos2121) reported

    @Shawhelp Hi I can not access Shaw on demand since this morning. I have rebooted my Gateway and also unplugged the Gateway. The EPG, account settings, resource download and logs uploaded are all red type in the Gateway dashboard. There was a service bulletin til 6AM MT

  • MikeyDaRoza mikey da roza (@MikeyDaRoza) reported

    Anyone else in the Beltline of #Calgary having trouble with their @Shawhelp internet??

  • MissFionaR miss.fiona.r (@MissFionaR) reported

    @Shawhelp please can you help us. We have been waiting patiently. Each time I contact you you send me to your help centre or chat line and we get nowhere. They are very nice but they can’t help us. We need a crew to check the line on the road. We do not need a house call.

  • Tentaskyr Tentaskyr 🏳️‍⚧️ | Slime ENVtuber (@Tentaskyr) reported

    Well I haven’t had internet problems I used to have in a couple of months. I jinxed myself thinking about how I haven’t had problems in a while. Now internet keeps dropping @Shawhelp. -_-;;