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Shaw

Shaw outages and service status in Mount Pearl, Newfoundland and Labrador

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Mount Pearl, Newfoundland and Labrador

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Mount Pearl, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ProfTomski
    Prof A. Tomaszewski 🇨🇦 (@ProfTomski) reported

    @Shawhelp Internet outage in Christina Lake BC Interior???

  • mefisto82
    JonyDice (@mefisto82) reported

    @Shawhelp your service just sucks!! The worst experience in my life I had to face from house to my office and I faced issues in connexion every day my internet drops...Can you fix the modem?? Who Can I talk to change the useless modem?

  • mrkaswa
    mr kaswa (@mrkaswa) reported

    And again, the @shawhelp internet TV box which is "top of the line with the latest software" drops the signal and can't get it back without my intervention.

  • Cinnamo02380678
    Cinnamon (@Cinnamo02380678) reported

    @Shawhelp @ShawInfo your channel is pixilating again. This time its SN360. Feel free to look after this issue

  • mrkaswa
    mr kaswa (@mrkaswa) reported

    @Shawhelp I've had to provide the DM with an account number virtually every time only to then be asked for it again by the support person after that. Fair enough re the different types of equipment.

  • DonBongo16
    Don Bongo (@DonBongo16) reported

    @ShawInfo is internet down in Vancouver? I’ve been out for almost an hour

  • Bryan_Leitch
    Bryan Leitch (@Bryan_Leitch) reported

    @Shawhelp @SinatraSoul Pretty condescending customer service here. I’ve had BlueCurve for over 2 years now and half your channels were in SD until only 4 months ago when you finally upgraded them.

  • TrevorTheNerd
    Trevor Z (@TrevorTheNerd) reported

    @Shawhelp had years of acceptable connection uptime with you but over the last week I've had tons of issues, modem replaced twice, techs coming on both weekend days, and now it dropped again during a work meeting. Now the webchat won't load. What's going on? In New Westminster

  • J9S6ag6DjLsuhzL
    15C5U6x542E5Jr1 (@J9S6ag6DjLsuhzL) reported

    @Shawhelp how do i get in touch with tech support?

  • winemgr
    Janette Scott 🇨🇦 (@winemgr) reported

    @Shawhelp It’s only channel doing this so what about the signal?