Shaw

Shaw Outage Report in Mount Pearl, Newfoundland and Labrador

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Mount Pearl, Newfoundland and Labrador

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Mount Pearl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Mount Pearl, Newfoundland and Labrador 01/18/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • eventbarters Matthew Fougere (@eventbarters) reported

    Is it more important to have Fiber Optic internet and Cable so we all get backup internet for free? Or does @shawhelp need @TELUS to lose the battle in internet cost. Lets do this also. I am tired of the money problems in internet when @GoogleFiber is way better and removes cost

  • wajung8 Wes (@wajung8) reported

    @Shawhelp Hi, is there an internet outage ongoing in the Calgary area? My internet connection cut out about 30 minutes ago

  • celtic_angel22 P (@celtic_angel22) reported

    @CourtMaverick @ShawInfo My internet went down at pretty much exactly same time

  • wuzdken1k 𝗞ΞИ°ᵐᵃʳᵗⁱⁿ (@wuzdken1k) reported

    @Shawhelp — Hi customer support team, I sent you a DM.

  • MBSThompson Emmy (@MBSThompson) reported

    Dear @Shawhelp I am at my wits end with your technical department and zero help! #DoBetter #ReturnCalls #OfferNextLevelSupport

  • K_Kachhela Kirit L. Kachhela (@K_Kachhela) reported

    @Shawhelp Service outages and scheduled maintenance happen from time to time. We're currently experiencing a disruption in service in From Michipicoten to Wawa. Some customers located between Michipicoten to Wawa are experiencing an interruption to Internet, Television and Home Phone

  • BCOceansandOil Bob the Annoyed Goldfish (@BCOceansandOil) reported

    @ShawHelp too funny. Spend over an hour bouncing around services to finally get an answer to service problem. "Ticket marked urgent 3 to 5 days for response." Thankfully Shaw doesn't run our @BCAmbulance services .. wait .. do they?

  • BAskari247 Bassem Askari (@BAskari247) reported

    @ClockSpin @ShawInfo My service has been appalling since renewing my contract. Unfortunately I’m locked into **** service for 2 years

  • jpioroda Mike Pio Roda (@jpioroda) reported

    @Shawhelp so after a recent modem upgrade and an hour of troubleshooting with livechat, and forcing a senior citizen to walk up and down the stairs to check on the modem, you're unable to fix a new modem you provided my parents in a timely manner.

  • BMadigin Barbara Madigin (@BMadigin) reported

    @ShawInfo @Forbes I spent a month on & off fixing your remote code issue off & on with your techs, with no resolve. I consistently have one channel until I fix it. Your reply is back to sitting on the phone & a $11 movie ticket to watch on my TV which I can barely access one channel at times?