Shaw

Shaw Outage Report in Mount Pearl, Newfoundland and Labrador

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Mount Pearl, Newfoundland and Labrador

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Mount Pearl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Mount Pearl, Newfoundland and Labrador 03/27/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (20%)

    TV (20%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • shannonldumas Shannon Dumas (@shannonldumas) reported

    @ShawInfo major screw up last night for PPV UFC 264. Your feed didn't work and neither did the recording! And you guys had no idea until we called!! And never fixed it! Biggest card if the year and missed it thanks to you guys!! Do better!!

  • SherryByrgesen Sherry Byrgesen (@SherryByrgesen) reported

    @ShawInfo wow waiting for any kind of support for an hour!

  • GMaclagan Graham Maclagan (@GMaclagan) reported

    @Shawhelp Hi again 👋 Now we’re having issues with the cable box. Can’t change channels on our lg smart tv. Everything is hooked up properly. The remote that came with the Shaw box works, but not the smart remote. Any thoughts?

  • ToontownJuggalo Jeffrey A. Richards (@ToontownJuggalo) reported

    Why the hell does @Shawhelp no longer offer HELP to people? Why have the account if no one can HELP? Why is everything online, now? Just DO YOUR F**KING JOB AND HELP!!!!!!!!!!!

  • rreillyy Rachel Reilly-Lilje (@rreillyy) reported

    @Shawhelp shaw is a COMPLETE JOKE. There customer service is terrible and has no appreciate for loyal customers.

  • ChattyKatherine Kathy L. (@ChattyKatherine) reported

    @cyberqt @Shawhelp Wow. Terrible and very unacceptable customer service!

  • ToontownJuggalo Jeffrey A. Richards (@ToontownJuggalo) reported

    @Shawhelp You've NOT offered me ANY steps for fixing the issue with your Shaw Webmail App on my phone. I don't have an issue with the email on my computer, which I've stated 13x. It's the faulty APP that is giving me the much aggravation. Who do I speak to about your APP?

  • brownpaperbagzz brown paper bag (@brownpaperbagzz) reported

    @TELUSsupport @TELUS My partner and I have spent a lot of hours trying to set a date with Telus for our move. We were told we were going to get an email and have seen nothing. Should we just set ourselves up as a new @ShawInfo customer?

  • weetigo ᐑᑎᑯ | ᑭᒋ ᒪᓂᑑ (@weetigo) reported

    @Shawhelp Third agent hung up on me. Immediately after answering. I didn't say anything rude. I literally said yes I'm trying to get service here. Them he hung up.

  • weetigo ᐑᑎᑯ | ᑭᒋ ᒪᓂᑑ (@weetigo) reported

    @Shawhelp The second agent hung up on me when I asked if she can start by authenticate me when she asked how can she help me. Wrong answer I guess. Wasn't rude at all.