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Shaw

Shaw outages and service status in St. Albert, Alberta

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Full Outage Map
  • Shaw generated 0 outage signals in the last 24 hours around St. Albert, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Sep 10, 2:55 PM EDT.
  • 55% Internet (55%)
  • 24% Wi-fi (24%)
  • 12% TV (12%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St. Albert, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, Spruce Grove, and St. Albert.

CityProblem TypeReport Time
Edmonton Internet 3 days ago
Edmonton Internet 4 days ago
Edmonton Internet 5 days ago
Edmonton TV 6 days ago
Edmonton Wi-fi 7 days ago
Edmonton TV 9 days ago

Nearby cities with recent reports

Edmonton

5 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • phil2twit
    Phil (@phil2twit) reported from Edmonton, Alberta

    @ShawInfo Shaw support sucks

  • lesoteric
    Leslie Bush (@lesoteric) reported from Edmonton, Alberta

    @Shawhelp I've asked repeatedly for service credit and the response is the same as yours. The service has already failed. I think it's time for some free internet. FOURTH SERVICE CALL.

  • TheSirShaun
    Shaun Painter (@TheSirShaun) reported from Edmonton, Alberta

    @Shawhelp Northside edmonton. Any issues? I can't get my internet up and running. Thanks.

  • CameronNuttall
    Nutty of ๐Ÿ‡จ๐Ÿ‡ฆ(soon to be Sir Nutty) (@CameronNuttall) reported from St. Albert, Alberta

    @ShawInfo customers, recommend not getting the new Shaw Blue curve PVR! Itโ€™s a POS! And customer service ainโ€™t much better!

  • yegFlossBosses
    Floss Bosses (@yegFlossBosses) reported from Edmonton, Alberta

    Has anyone else been having issues with @Shawhelp? Iโ€™ve been having to reboot my modem everyday. Twice a day sometimes for over a week now.

  • WillyGrant
    ***** (@WillyGrant) reported from Edmonton, Alberta

    @Shawhelp Iโ€™ve moved over to @TELUS as a result of your supervisorโ€™s misogynistic attitude. I ๐Ÿ’ฏ% do not recommend @Shawhelp as a result of this terrible experience.

  • big_fan2019
    ๐•“๐•š๐•˜_๐•—๐•’๐•Ÿ๐Ÿš๐Ÿ˜๐Ÿ™๐Ÿก (@big_fan2019) reported from St. Albert, Alberta

    @Shawhelp when I call my friends cell number which is android phone I get static it says he picked up but all I get is static and I donโ€™t hear him. But he can call our house phone no problem

  • RuthKewlistmum
    Ruth Kelly (@RuthKewlistmum) reported from St. Albert, Alberta

    @josh_eberhart @ShawInfo Yes. We have issues too. Not nearly as bad as yours. And the old Shaw was so much better than now. @ShawInfo seem to have lost their great customer service.

  • CVChomes
    Cory Clendenning (@CVChomes) reported from Edmonton, Alberta

    @mikebrandon90 @Shawhelp nope..representative couldn't help...90 mins on phone..transferred me to diff dept and I left for @1strnd to watch fights....poor performance Shaw

  • lesoteric
    Leslie Bush (@lesoteric) reported from Edmonton, Alberta

    .@Shawhelp thinks that it's reasonable for me to need four visits from a tech to maybe fix their internet. suggestions for solutions include 'find somewhere to use public wifi' and 'we'll keep sending techs until you get tired of asking'

  • LMacDerm
    Lindsay MacDermott (@LMacDerm) reported from Edmonton, Alberta

    @Shawhelp I ordered centre ice this afternoon and already itโ€™s not working ๐Ÿ™„ help please!

  • nyaznahk1996
    Zain (@nyaznahk1996) reported from Edmonton, Alberta

    @Shawhelp Coming up on 12 hours of no internet connectivity in Southeast Edmonton. TOTALLY unacceptable in these times. I work from home & Sunday happens to be the one day I relax and catch up on sports. This is beyond outrageous. Fix it or give us an exact ETA. Pathetic service.

  • davesawchuk
    Dave Sawchuk (@davesawchuk) reported from Edmonton, Alberta

    Iโ€™m starting to panic because I donโ€™t know which @Shawhelp channel has the @EdmontonOilers game on in 15 minutes. 4 channels are playing the baseball game. 4 are playing the football game. SEND HELP.

  • FlyingFiveCAN
    DE (@FlyingFiveCAN) reported from Edmonton, Alberta

    Checking out @Shawhelp deals. online says 89/mth yr 1, 129/mth yr 2. my friends comp says 129/mth for 2 yr and the shaw agent is telling me 159/mth for 2 yr. Get your data straight Shaw this is terrible

  • GehlD
    doormouse (@GehlD) reported from Edmonton, Alberta

    @Shawhelp thanks for the poor servcie of 50$ install fee and sales guy tells me i might have to hire an outside contractor. mis understanding of oh you need an outlet installed . i needed a full cable drop install into an older house and your chat servcie in eastern canada bad

  • slav_metalurges
    slavo cech (@slav_metalurges) reported from Edmonton, Alberta

    @Waynthurson @Shawhelp First gen too slow. The phone it is.

  • JKerby_88
    ๐Ÿ…น๐Ÿ…พ๐Ÿ…ท๐Ÿ…ฝ ๐Ÿ…บ๐Ÿ…ด๐Ÿ†๐Ÿ…ฑ๐Ÿ†ˆ (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp internet sucks on our Samsung smart tv today but all our other devices work fine

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp free range sucks tonight sound keeps cutting off & on why

  • ryzshrn
    Riyaz Sharan (@ryzshrn) reported from Edmonton, Alberta

    I am sitting here at my moms place at her internet speed is disturbingly slow. Called @Shawhelp to ask what gives and I am embarrassed by the plans and customer service offered. Hey @TELUSsupport think you can help my mom out? Looking for basic internet thatโ€™s at a decent speed.

  • ChrisLaBossiere
    Chris LaBossiere ๐Ÿš  (@ChrisLaBossiere) reported from Edmonton, Alberta

    Itโ€™s Battle of Alberta game night & @Shawhelp has inadvertently terminated our TV & Internet services earlier than planned - assuming because of our move? A week without Internet or TV? An experiment where I might measure my BP 4 times a day to see what happens. Up or Down?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MaryPChipman
    Ugabug (@MaryPChipman) reported

    @Shawhelp I have to return the old modem & the new TV box that didn't work. The 1st technician sent me a FedEx label but there's no FedEx in my neighbourhood. The 2nd technician said he was going to send me a label for Canada Post/UPS, both of which are far more accessible but he never did

  • JenniferKingsb6
    Jennifer & Devina โ€œThe Ginja Ninjaโ€ ๐Ÿ‡จ๐Ÿ‡ฆโค๏ธ๐Ÿ‡บ๐Ÿ‡ฆ (@JenniferKingsb6) reported

    @Shawhelp I need to order a new remote for my DCX 3200-M cable box. Can you help me?

  • RageGeist
    TC-VAN (@RageGeist) reported

    @Shawhelp I'm now on day 3 without internet. I contacted support and they gave me case number CCS000011835796. Please have a manager contact me with a resolution timeline. This is atrocious service and I'll be cancelling as soon as I'm able

  • FansoftheJets
    ๐Ÿ‡จ๐Ÿ‡ฆ Fans of the Wpg Jets ๐Ÿ‡จ๐Ÿ‡ฆ ๐Ÿ’๐Ÿ‡บ๐Ÿ‡ฆ (@FansoftheJets) reported

    @Shawhelp My email is out for the 3rd time in a week. I can not log into webmail OR my account. I pay you a small fortune for service and all I get his problems

  • SmileyYYC
    Bella Bee ๏ฃฟ (@SmileyYYC) reported

    WTF .@shawhelp ????? You decide to go down during #HockeyDayInCanada ! ๐Ÿ˜ก

  • RiseN_Guard
    R@X (@RiseN_Guard) reported

    @ShawInfo LOUSY CUSTOMER SERVICE ....WHY the long wait times just to speak to an agent? You are making billions yet too cheap to hire staff. Corporate Greed!

  • dae_j01
    O.A (@dae_j01) reported

    @Shawhelp today is the third day I have been trying to contact your technical support and it is heartbreaking. On one of those days I waited on the call for over 5 hours and no one answered. Can someone reach out to me please? Thank you.

  • MaryPChipman
    Ugabug (@MaryPChipman) reported

    @Shawhelp I have a huge billing issue with Rogers/Shaw I need help with.

  • SmileyYYC
    Bella Bee ๏ฃฟ (@SmileyYYC) reported

    @Shawhelp youโ€™re kidding??????? Connection issues NOW????? $300 a month and youโ€™re ***!!!!!

  • Mr_Hexadus
    Hexadus (@Mr_Hexadus) reported

    (Looks over @ShawInfo) are you ******* around? #shawcable I can see that network flow.. are you collecting payments that would otherwise misrepresent what you are capable of?.. we are watching scheduled time outs...