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Shaw

Shaw outages and service status in St. Albert, Alberta

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Full Outage Map
  • Shaw generated 0 outage signals in the last 24 hours around St. Albert, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 28, 11:25 PM EDT.
  • 80% Internet (80%)
  • 8% Wi-fi (8%)
  • 8% TV (8%)
  • 2% E-mail (2%)
  • 2% Total Blackout (2%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St. Albert, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, Spruce Grove, and St. Albert.

CityProblem TypeReport Time
Edmonton Internet 1 day ago
Edmonton Wi-fi 3 days ago
Edmonton Internet 3 days ago
Edmonton Internet 4 days ago
Edmonton Internet 4 days ago
Edmonton Internet 5 days ago

Nearby cities with recent reports

Edmonton

11 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • JKerby_88
    John Kerby (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I need to because the app TV Guide needs one to fix my issue

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp That sucks I want to watch episode one before episode 2

  • lexi_applebum
    ๐Ÿฆˆ๐Ÿ’Mrs. A-Cakes Shark๐Ÿ’๐Ÿฆˆ (@lexi_applebum) reported from Edmonton, Alberta

    @CraveHelp @Shawhelp we're having the same issue, Crave will not load in any browser on our PC

  • CVChomes
    Cory Clendenning (@CVChomes) reported from Edmonton, Alberta

    @Shawhelp ordering...I've moved on and ordered on my laptop..had this issue 2 mths ago and you guys couldn't fix problem after 45 mins on phone with help desk.

  • JKerby_88
    ๐Ÿ…น๐Ÿ…พ๐Ÿ…ท๐Ÿ…ฝ ๐Ÿ…บ๐Ÿ…ด๐Ÿ†๐Ÿ…ฑ๐Ÿ†ˆ (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp so Shaw Mobile service is only available in BC & AB so I can only use it in those two Provinces?

  • YegTracy
    Tracy โธฎ Sarcasm PR Manager (@YegTracy) reported from Edmonton, Alberta

    @Shawhelp Good morning our Internet and TV are offline in Wildrose YEG is it just us or is there a problem like last week?

  • PrairieDill
    Dylan Sloan (they/them) (@PrairieDill) reported from Edmonton, Alberta

    @Shawhelp down in central #yeg?

  • WillyGrant
    ***** (@WillyGrant) reported from Edmonton, Alberta

    I spend almost two hours on the phone with you @Shawhelp trying to get this fixed. You transfer me four times to different people. No one fixes the issue and then you hang up on me. You need to work on your customer service.

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I canโ€™t login @CraveCanada on my MacBook because it thinks my password is wrong but itโ€™s not because I can login to the CraveTV app on my iPad no problem but canโ€™t say the same thing for that on my MacBook please help

  • scottthomson68
    a mid-winter Scott ๐ŸŽ†๐Ÿพ๐Ÿ‡บ๐Ÿ‡ฆ๐Ÿ’™๐Ÿงก๐Ÿ’ (@scottthomson68) reported from Edmonton, Alberta

    Hey @ShawInfo sweep the snow off the satellite dish! The cable reception is HORRIBLE I WANT MY TV ๐Ÿ“บ

  • Harleydadd
    #FreePalestine (@Harleydadd) reported from Spruce Grove, Alberta

    Second day in a row with @Shawhelp internet down. I rely on this for work, and at over $100/month, unacceptable.

  • Roopanova
    X - โ“โ’บโ“‡โ“„โ“„โ“… โ’ฟโ’ถโ“‚โ’บโ“ˆ ๐Ÿ‡จ๐Ÿ‡ฆ ๐Ÿฆ๐Ÿ (@Roopanova) reported from Edmonton, Alberta

    @Shawhelp Sorry to say this is the second time in a week I've been having issues. I have a new modem and everything. We are paying for good quality strong connection. Getting terrible service of late. This is in the Riverbend area of Edmonton.

  • EstateNest
    ESTATE NEST INC. (@EstateNest) reported from Edmonton, Alberta

    @ShawInfo worst service on hold for 2hours :31 minutes thank you to the loyalty department of Shaw @ShawInfo brilliant logo shall be we @shawinfo stand for screwing happiness and waittimes sky ticketing

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Sportsnet I canโ€™t login via @ShawInfo

  • ThisIsMeAt52
    A. Duncan (@ThisIsMeAt52) reported from Edmonton, Alberta

    @Shawhelp Good morning Shaw. I have an โ€œno IPโ€ issue on my tv box. I called for technical support and was told 15-25 minutes. That was over 90 minutes ago!

  • WillyGrant
    ***** (@WillyGrant) reported from Edmonton, Alberta

    @Shawhelp Youโ€™ve had several opportunities today to fix the issue and credit me. Will this call be any different?

  • Rugbyplayer
    Derek Coke-Kerr ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‰ (@Rugbyplayer) reported from Edmonton, Alberta

    @Shawhelp Itโ€™s never worth it. Your people already know what the problem is - and it IS your problem as it only affects 1 channel meaning that the feed you are taking and relaying is flawed. All other channel were fine.

  • MarkPavelich
    Mark Pavelich (@MarkPavelich) reported from Edmonton, Alberta

    @mike_in_yvr @ShawInfo @Shawhelp No it doesnโ€™t. I feel bad for you now. @ShawInfo #BRUTAL

  • big_fan2019
    ๐•“๐•š๐•˜_๐•—๐•’๐•Ÿ๐Ÿš๐Ÿ˜๐Ÿ™๐Ÿก (@big_fan2019) reported from St. Albert, Alberta

    @Shawhelp when I call my friends cell number which is android phone I get static it says he picked up but all I get is static and I donโ€™t hear him. But he can call our house phone no problem

  • RuthKewlistmum
    Ruth Kelly (@RuthKewlistmum) reported from St. Albert, Alberta

    @josh_eberhart @ShawInfo Yes. We have issues too. Not nearly as bad as yours. And the old Shaw was so much better than now. @ShawInfo seem to have lost their great customer service.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • FansoftheJets
    ๐Ÿ‡จ๐Ÿ‡ฆ Fans of the Wpg Jets ๐Ÿ‡จ๐Ÿ‡ฆ ๐Ÿ’๐Ÿ‡บ๐Ÿ‡ฆ (@FansoftheJets) reported

    @Shawhelp My email is out for the 3rd time in a week. I can not log into webmail OR my account. I pay you a small fortune for service and all I get his problems

  • GuyBarnabe
    Guy_Barnabe (@GuyBarnabe) reported

    @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailableโ€ฆ. Tried on multiple terminals and via Rogers watch-online websiteโ€ฆ

  • gfliverpool9966
    ๐Ÿ‡ป๐Ÿ‡จ๐Ÿ‡บ๐Ÿ‡ฆ G.F. Liverpoolโ„ขยฉ ๐Ÿ‡บ๐Ÿ‡ฆ๐Ÿ‡น๐Ÿ‡น (#DERB NOW) ๐Ÿงฉ (@gfliverpool9966) reported

    @Shawhelp Well, you are very lucky in this matter. Able to sign in on Google Chrome through Apple.

  • LindsayWiebeRD
    Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    @Shawhelp Because itโ€™s a loud modem from the start/ in general. The worst modem Iโ€™ve ever had. I honestly miss our old modem.

  • cyberqt
    Bri (@cyberqt) reported

    @TSN_Sports @Shawhelp why does F1 sound like they are yelling down a tin hallway? It's only the show, not the commercials. It's awful. It was both TSN channels(practice and qualifying)

  • Da_Big_Dogg
    Jason Silver (@Da_Big_Dogg) reported

    @Shawhelp question, when watching the 4k stream of an Oil game it goes all pixelated and looks terrible, this happens many many MANY times in just a few min.. how do we solve this??

  • kvlovely19
    Sleepless in YYC๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฌ๐Ÿ‡ง (@kvlovely19) reported

    @Autumblues @Shawhelp eventually I can get thru but it does take a while I waited on hold for 15 minutes but then I gave up. decided to watch stuff I own since I can't even stream. the outage started just before noon today

  • AeliusYar
    Nova (@AeliusYar) reported

    @Shawhelp is there an internet outage in douglasedale Calgary right now?

  • truebusterflash
    Don T Beakunt (@truebusterflash) reported

    @Shawhelp internet has been on and off for the past hour. Any issue in St Boniface?

  • truebusterflash
    Don T Beakunt (@truebusterflash) reported

    3 ******* hours @Shawhelp of hold and chat only to be told to call back tomorrow because your system canโ€™t book an appointment for more than 2 days out. BS! And then you have the nerve to call and try to sign me up for a new contact. **** that.