Shaw Outage Report in St. Albert, Alberta
Why is my Shaw service not working?
No problems detected
If you are having issues, please submit a report below.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
Problems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
- Internet (55%)
- TV (18%)
- Wi-fi (11%)
- E-mail (9%)
- Total Blackout (6%)
- Phone (2%)
Live Outage Map Near St. Albert, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, Spruce Grove, St. Albert, and Sturgeon.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Wi-fi | 1 day ago |
|
Edmonton
|
Internet | 1 day ago |
|
Edmonton
|
Internet | 2 days ago |
|
Edmonton
|
Internet | 4 days ago |
|
Edmonton
|
Internet | 4 days ago |
|
Edmonton
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
-
Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, AlbertaIt’s Battle of Alberta game night & @Shawhelp has inadvertently terminated our TV & Internet services earlier than planned - assuming because of our move? A week without Internet or TV? An experiment where I might measure my BP 4 times a day to see what happens. Up or Down?
-
Ronni Gordon (@Ronni__) reported from Edmonton, Alberta@Shawhelp ....Good Morning. Long time Customer wondering what channels to add to watch all curling happenings?? And why is it not included in my package?? So no sports, can’t cast or stream TSN OR log into my Shaw account to stream to watch??? HELP ME PLEASE
-
#FreePalestine (@Harleydadd) reported from Spruce Grove, AlbertaSecond day in a row with @Shawhelp internet down. I rely on this for work, and at over $100/month, unacceptable.
-
Guy Lavallee (@TheRealMovieGuy) reported from Edmonton, Alberta@Shawhelp why is NHL Centre Ice not working!?? I pay for all out of market games, most channels not working, including Jets Leafs game!!
-
Craig Kuziemsky (@CKuziemsky) reported from Edmonton, Alberta@Shawhelp our phone and internet is down in SW Edmonton?
-
Jason Bouwmeester (@JustAnotherJay) reported from Spruce Grove, AlbertaHey @Shawhelp is TV down in Spruce Grove? Internet is fine as is phone.
-
Riyaz Sharan (@ryzshrn) reported from Edmonton, AlbertaI am sitting here at my moms place at her internet speed is disturbingly slow. Called @Shawhelp to ask what gives and I am embarrassed by the plans and customer service offered. Hey @TELUSsupport think you can help my mom out? Looking for basic internet that’s at a decent speed.
-
Pradeep Padmanabhan (@4PillarsEdm) reported from Edmonton, Alberta@Shawhelp I had a rep call today and end the call "what is the point in talking with you". It is an abusive way to talk with an existing customer just because you cannot sell what you want. Where do I complain?
-
Lindsay MacDermott (@LMacDerm) reported from Edmonton, Alberta@Shawhelp looking for some help! Services are out at home (nothing listed on area services map for disruption). Send you a DM!
-
Nikki (@nokihu) reported from Edmonton, Alberta@Shawhelp hi. Our wifi is superrrrr slow this last week and we’ve done all the trouble shooting steps. What gives? @theBurlyChef
-
Nick (@PNM_79) reported from Edmonton, Alberta@Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!
-
#FreePalestine (@Harleydadd) reported from Spruce Grove, Alberta@Shawhelp internet down again in @citysprucegrove It's almost daily lately
-
Ronni Gordon (@Ronni__) reported from Edmonton, Alberta@Shawhelp good day, I keep getting a error msg on my TV x7 days now …and reception is glitching a lot. Can I get some help from your end please. I’ve done a complete reset.
-
Dylan Sloan (they/them) (@PrairieDill) reported from Edmonton, Alberta@Shawhelp down in central #yeg?
-
Donna McKinnon (@illustratedword) reported from Edmonton, Alberta@Shawhelp Is there an outage in Edmonton? TV and internet not working.
-
Cathy Cech (@425cath) reported from Edmonton, Alberta@danskiu @Shawhelp That was a rough day waiting since 9:15 am for Shaw to fix this. Thank goodness it’s up today.
-
Floss Bosses (@yegFlossBosses) reported from Edmonton, AlbertaHas anyone else been having issues with @Shawhelp? I’ve been having to reboot my modem everyday. Twice a day sometimes for over a week now.
-
X - ⓁⒺⓇⓄⓄⓅ ⒿⒶⓂⒺⓈ 🇨🇦 🦁🐍 (@Roopanova) reported from Edmonton, Alberta@Shawhelp Sorry to say this is the second time in a week I've been having issues. I have a new modem and everything. We are paying for good quality strong connection. Getting terrible service of late. This is in the Riverbend area of Edmonton.
-
maria cristina (@sandwichdYEG) reported from Edmonton, Alberta@Shawhelp hi there is — is there an outage in my area ?!? Every channel says “not authorized “
-
Ronni Gordon (@Ronni__) reported from Edmonton, Alberta@Shawhelp Happy Friday Shaw peeps... wondering if you can check the connection for me, I’m trying to work, but it’s so slow everything is timing out. Also reads privacy warnings on my wifi!!!! #helptodayplease.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Frostyjack🇨🇦🇺🇦 (@Frostyjack13) reported@FunkCityGuy @Shawhelp Shaws maintenance crew is having problems with their maintenance truck. Someone misplaced the crank, so they can't get it started....anyone got a horse and wagon?
-
Alexis Roman (@aroman1811) reported@Shawhelp Hey @Shawhelp any idea when, or if, the outage in Calgary that has taken out my service basically all day will be resolved? I was told earlier in the day that the ticket for the outage INC1221756. I live in Temple in NE Calgary
-
jd (@mjdacua) reported@Shawhelp What's going on with some shaw cable channels? Pictures are chaotic/broken. Somewhere around 41st Ave area...
-
Pia Guerra (@PiaGuerra) reportedHey @ShawInfo how the hell do I drop the @Daystar channel? Not interested in paying for a channel spreading disinfo crap like 2000 Miles. Ffs!
-
Keren🍁🇮🇱 (@xoKeren) reported@Shawhelp any shaw outage in Coquitlam?
-
Jenny Vu (@jennyvu927) reported@Shawhelp our internets been down since yesterday at 1030-11pm (lower mainland BC) The modem isn’t responding at all. Is there a fix in progress??
-
Greg Allen (@fxfxtrader) reported@Shawhelp any issues on Vancouver island with internet? Lost everything 5 minutes ago
-
Pia Guerra (@PiaGuerra) reportedHey @ShawInfo how the hell do I drop the @Daystar channel? Not interested in paying for a channel spreading disinfo crap like 2000 Mules. Ffs!
-
The Real Erockthegamerdude (@Erockthegamerdu) reported@Shawhelp why is the my shaw app an website not working?
-
Be Happy (@AlwaySunnyInAB) reported@Shawhelp Any ETA on southern Alberta outage?