Shaw outages and service status in St. Albert, Alberta
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Full Outage Map
- Shaw generated 2 outage signals in the last 24 hours around St. Albert, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 14, 1:16 PM EDT.
- Internet (50%)
- Total Blackout (18%)
- Wi-fi (16%)
- TV (11%)
- E-mail (5%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St. Albert, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert, and Spruce Grove.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Internet | 13 hours ago |
|
Edmonton
|
Internet | 17 hours ago |
|
Edmonton
|
Internet | 1 day ago |
|
Edmonton
|
Internet | 1 day ago |
|
Edmonton
|
Total Blackout | 2 days ago |
|
Edmonton
|
Wi-fi | 5 days ago |
Nearby cities with recent reports
10 recent signals
Community Discussion
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Shaw Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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a mid-winter Scott ๐๐พ๐บ๐ฆ๐๐งก๐ (@scottthomson68) reported from Edmonton, AlbertaHey @ShawInfo sweep the snow off the satellite dish! The cable reception is HORRIBLE I WANT MY TV ๐บ
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๐๐๐_๐๐๐๐๐๐๐ก (@big_fan2019) reported from St. Albert, Alberta@Shawhelp when I call my friends cell number which is android phone I get static it says he picked up but all I get is static and I donโt hear him. But he can call our house phone no problem
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Nikki (@nokihu) reported from Edmonton, Alberta@Shawhelp hi. Our wifi is superrrrr slow this last week and weโve done all the trouble shooting steps. What gives? @theBurlyChef
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Jason Bouwmeester (@JustAnotherJay) reported from Spruce Grove, AlbertaHey @Shawhelp is TV down in Spruce Grove? Internet is fine as is phone.
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Donna McKinnon (@illustratedword) reported from Edmonton, Alberta@Shawhelp Is there an outage in Edmonton? TV and internet not working.
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***** (@WillyGrant) reported from Edmonton, Alberta@Shawhelp Youโve had several opportunities today to fix the issue and credit me. Will this call be any different?
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Emily Grise (@eagrise) reported from Edmonton, Alberta@Shawhelp moved to a new house and today the agent did not show up for appointment to install internet. Rebooked for July 30. Please help ๐
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Dylan Sloan (they/them) (@PrairieDill) reported from Edmonton, Alberta@Shawhelp down in central #yeg?
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Horace (@gqkeroppi) reported from Edmonton, Alberta@Shawhelp I canโt access my TV guide on my gateway portal, and I canโt record any TV programs because of it. Please advise as to when this problem will be resolved as it is very inconvenient
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Chris LaBossiere (@ChrisLaBossiere) reported from Edmonton, AlbertaAfter waiting over an hour for @Shawhelp to call me back (they quoted 35 minutes - as 225th in the queue), I am going to bed and will turn off the ringer. I have ducks to kill on the am and can order my new @TELUS service tomorrow. Shaw TV canโt solve the buffering.
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DE (@FlyingFiveCAN) reported from Edmonton, AlbertaChecking out @Shawhelp deals. online says 89/mth yr 1, 129/mth yr 2. my friends comp says 129/mth for 2 yr and the shaw agent is telling me 159/mth for 2 yr. Get your data straight Shaw this is terrible
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๐ฆ๐Mrs. A-Cakes Shark๐๐ฆ (@lexi_applebum) reported from Edmonton, Alberta@CraveHelp @Shawhelp we're having the same issue, Crave will not load in any browser on our PC
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David Boles (@DavidJBoles) reported from Edmonton, Alberta@Crackmacs @ShawInfo Encountering the same issue here in the capital. Just got connection & service back.
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Ruth Kelly (@RuthKewlistmum) reported from St. Albert, Alberta@josh_eberhart @ShawInfo Yes. We have issues too. Not nearly as bad as yours. And the old Shaw was so much better than now. @ShawInfo seem to have lost their great customer service.
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๐ น๐ พ๐ ท๐ ฝ ๐ บ๐ ด๐๐ ฑ๐ (@JKerby_88) reported from St. Albert, Alberta@Shawhelp I have wait time is long usually your support on Twitter is way faster
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp free range sucks tonight sound keeps cutting off & on why
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DaveCarels (@DaveCarels) reported from Edmonton, Alberta@Shawhelp Iโve done everything and have been on hold for an hour to make sure I donโt get billed for your poor ppv ordering performance
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp That sucks I want to watch episode one before episode 2
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Ben (@BenAngus) reported from Edmonton, AlbertaFor the first time in ages, someone assumed my partner was a woman in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Tyler โโโ (@Valomir) reported@Shawhelp hey pals, I my internet has ceased working a couple times tonight and I'm wondering if there is an outage near the community of Sunalta in Calgary. The modem light is solid white but neither my wifi or Ethernet produce internet. I have power cycled the modem.
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OC_2030 (@oc_2030_vision) reported@Shawhelp Thanks for this update โฆ customer service improves with customer feedback like mine. Next time just turn on TV and see if โThe Frameโ is on your own TV.
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Ugabug (@MaryPChipman) reported@Shawhelp I have to return the old modem & the new TV box that didn't work. The 1st technician sent me a FedEx label but there's no FedEx in my neighbourhood. The 2nd technician said he was going to send me a label for Canada Post/UPS, both of which are far more accessible but he never did
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Roger Wild (@rojwild) reported@Bigroyalt @Shawhelp @ShawDirect S'funny, if you want to pay, add a service etc. you get through no problem. Fixed up in no time
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๐ผ๐Shelby Lou Who๐๐ผ (@shelbyae) reportedI love when @Shawhelp has random outages before their scheduled maintenance outages. But since Iโm not technically a Rogerโs customer, their customer service canโt help/notify of the outage ๐
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LFCBeatle (@richyhlfc) reported@Shawhelp Thanks but what about the issue with live chat and not having a phone number?
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Michelle Valancius (@howyougo) reportedShaw cable rogers cable NOT working anyone else #ShawMedia #rogerscable #shawcable @Shawhelp
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Deborah Pineda (@pineda_deborah) reported@Shawhelp is the Abbeydale area having internet issues? My internet is super slow ๐ฅน๐ฅน๐ฅน
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported@Shawhelp It shouldnโt be a persistent problem to have wifi outages everyday. Itโs becoming too much of a problem when Iโm covering the cost of a service you provide for over $100 a month.
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Don T Beakunt (@truebusterflash) reported@Shawhelp Yup. Keeps asking over and over. **** like this makes me want to switch providers