Shaw outages and service status in St. Albert, Alberta
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Shaw generated 3 outage signals in the last 24 hours around St. Albert, including 3 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and TV.
- The most recent signal from this area was received Apr 21, 5:50 AM EDT.
- Internet (51%)
- E-mail (18%)
- TV (15%)
- Wi-fi (14%)
- Total Blackout (2%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St. Albert, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert, Spruce Grove, and Sturgeon.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Internet | 10 hours ago |
|
Edmonton
|
18 hours ago | |
|
Edmonton
|
TV | 19 hours ago |
|
St. Albert
|
Internet | 2 days ago |
|
Edmonton
|
TV | 2 days ago |
|
Edmonton
|
Internet | 6 days ago |
Nearby cities with recent reports
11 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
-
Leslie Bush (@lesoteric) reported from Edmonton, Alberta.@Shawhelp thinks that it's reasonable for me to need four visits from a tech to maybe fix their internet. suggestions for solutions include 'find somewhere to use public wifi' and 'we'll keep sending techs until you get tired of asking'
-
Skyeseeker (@Skyeseeker) reported from Edmonton, Alberta@Shawhelp Hi, many cable channels have no signal (are black) at the moment. In downtown Edmonton.
-
Anshuman Khare (@shredordelete) reported from St. Albert, Alberta@Shawhelp Sure, I will DM. But problem is not with my account but wider #StAlbert area. I want to figure out if #Shaw is the right choice for working fm home.
-
A. Duncan (@ThisIsMeAt52) reported from Edmonton, Alberta@Shawhelp Hello. We seem to have lost several channels. Please help.
-
Shawn Logan (@ShawnLo) reported from Morinville, Alberta@Shawhelp seems there is an outage in Morinville no phone or internet service.
-
maria cristina (@sandwichdYEG) reported from Edmonton, Alberta@Shawhelp hi there is — is there an outage in my area ?!? Every channel says “not authorized “
-
Ben (@BenAngus) reported from Edmonton, AlbertaFor the first time in ages, someone just assumed my partner was a women in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.
-
Leslie Bush (@lesoteric) reported from Edmonton, Albertaanother half-day wasted waiting for @Shawhelp to show up and fix ongoing Internet issues. 5+ service calls 4+ new modems 3+ months waiting 2 more hours wasted today with for a tech who never showed up 1 @CCTS_CPRST complaint about to be reopened.
-
slavo cech (@slav_metalurges) reported from Edmonton, Alberta@Waynthurson @Shawhelp First gen too slow. The phone it is.
-
Tony Freddie Kuchar (@KuchTony) reported from Edmonton, Alberta@Shawhelp I just had the worst encounter with a support agent on the phone. Not only am I disappointed about the lack of service I’ve been receiving on my Internet, but now on your support side with an agent. I’m VERY disappointed.
-
Nikki (@nokihu) reported from Edmonton, Alberta@Shawhelp my spouse cannot get into email. I’m the primary account and it won’t let me change the password. Help. @theBurlyChef
-
Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta@ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.
-
X - ⓁⒺⓇⓄⓄⓅ ⒿⒶⓂⒺⓈ 🇨🇦 🦁🐍 (@Roopanova) reported from Edmonton, Alberta@Shawhelp Sorry to say this is the second time in a week I've been having issues. I have a new modem and everything. We are paying for good quality strong connection. Getting terrible service of late. This is in the Riverbend area of Edmonton.
-
Nutty of 🇨🇦(soon to be Sir Nutty) (@CameronNuttall) reported from St. Albert, Alberta@ShawInfo customers, recommend not getting the new Shaw Blue curve PVR! It’s a POS! And customer service ain’t much better!
-
Cory Clendenning (@CVChomes) reported from Edmonton, Alberta@Shawhelp ordering...I've moved on and ordered on my laptop..had this issue 2 mths ago and you guys couldn't fix problem after 45 mins on phone with help desk.
-
-
Tamara Konrad (@tamarakonrad) reported from Edmonton, Alberta@Shawhelp internet outage for over an hour now in SE Edmonton- what’s up?
-
#FreePalestine (@Harleydadd) reported from Spruce Grove, Alberta@Shawhelp internet down again in @citysprucegrove It's almost daily lately
-
doormouse (@GehlD) reported from Edmonton, Alberta@Shawhelp thanks for the poor servcie of 50$ install fee and sales guy tells me i might have to hire an outside contractor. mis understanding of oh you need an outlet installed . i needed a full cable drop install into an older house and your chat servcie in eastern canada bad
-
🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta@Shawhelp I have wait time is long usually your support on Twitter is way faster
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
DeeJayCee (@DJcraw4d) reported@Shawhelp is internet and cable currently down in south surrey and Whiterock?
-
AndorianIP(AiP)🐍 (@AndorianIP) reported@Shawhelp Yeah doesn't help with work. Seriously frustrating!
-
Magictastical Rubber Duck (@ShoujoRukiia) reported@Shawhelp Is Internet down? I haven’t had it for half an hour now and even tried unplugging my box.
-
Uprise Edmonton (Formerly Mixed Journalism) (@UpriseEdmonton) reported@Shawhelp Outage in Edmonton and surrounding towns! Please provide some sort of update.
-
Release the files (@BlackBlazeE) reportedDue to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.
-
Mat Thomas (@EmptyUK) reported@Shawhelp Flashing orange. My whole building is down. All my neighbors net is down.
-
Don T Beakunt (@truebusterflash) reported@Shawhelp Yup. Keeps asking over and over. **** like this makes me want to switch providers
-
LFCBeatle (@richyhlfc) reported@Shawhelp I tried to speak to someone about the outage in Port Moody via the app, it links live chat to my Rogers mobile account and says that I don't have internet services with you but I do. Very poor user experience. Also there is no phone number provided. Shaw was way better.
-
Nova (@AeliusYar) reported@Shawhelp is there an internet outage in douglasedale Calgary right now?
-
Alex (@GoBills2112) reported@Shawhelp I already called in! As I said, I’ve been on hold for a long time and finally got through. Someone is coming to fix tomorrow evening but it’s not quick enough. Please send help faster. I was told it’s an isolated incident so there should be resources to send techs faster!