Shaw Outage Report in St. Albert, Alberta
No problems detected
If you are having issues, please submit a report below.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (61%)
-
TV (16%)
-
Wi-fi (10%)
-
Total Blackout (6%)
-
E-mail (5%)
-
Phone (1%)
Live Outage Map Near St. Albert, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert and Spruce Grove.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Wi-fi | |
| Edmonton |
Wi-fi | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
-
David Boles
(@DavidJBoles) reported
from
Edmonton, Alberta
@Crackmacs @ShawInfo Encountering the same issue here in the capital. Just got connection & service back.
-
Tracy ⸮ Sarcasm PR Manager
(@YegTracy) reported
from
Edmonton, Alberta
@Shawhelp Hey @Shawhelp our Internet and TV are offline in Wildrose is there another outage like last week?
-
Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄
-
Lindsay MacDermott
(@LMacDerm) reported
from
Edmonton, Alberta
@Shawhelp I ordered centre ice this afternoon and already it’s not working 🙄 help please!
-
Pradeep Padmanabhan
(@4PillarsEdm) reported
from
Edmonton, Alberta
@Shawhelp I had a rep call today and end the call "what is the point in talking with you". It is an abusive way to talk with an existing customer just because you cannot sell what you want. Where do I complain?
-
ChazNYEG
(@ChazNyeg) reported
from
Edmonton, Alberta
@ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).
-
Donna McKinnon
(@illustratedword) reported
from
Edmonton, Alberta
@Shawhelp Is there an outage in Edmonton? TV and internet not working.
-
Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
@ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.
-
Cathy Cech
(@425cath) reported
from
Edmonton, Alberta
@danskiu @Shawhelp That was a rough day waiting since 9:15 am for Shaw to fix this. Thank goodness it’s up today.
-
Tracy ⸮ Sarcasm PR Manager
(@YegTracy) reported
from
Edmonton, Alberta
@Shawhelp Good morning our Internet and TV are offline in Wildrose YEG is it just us or is there a problem like last week?
-
maria cristina
(@sandwichdYEG) reported
from
Edmonton, Alberta
@Shawhelp hi there is — is there an outage in my area ?!? Every channel says “not authorized “
-
Riyaz Sharan
(@ryzshrn) reported
from
Edmonton, Alberta
I am sitting here at my moms place at her internet speed is disturbingly slow. Called @Shawhelp to ask what gives and I am embarrassed by the plans and customer service offered. Hey @TELUSsupport think you can help my mom out? Looking for basic internet that’s at a decent speed.
-
Donna McKinnon
(@illustratedword) reported
from
Edmonton, Alberta
@Shawhelp Hey the ‘last watched’ and numerical channel search isn’t working on the remote. Only Guide search and voice command are working. New batteries in remote. Is this a Shaw issue?
-
Shaun Painter
(@TheSirShaun) reported
from
Edmonton, Alberta
@Shawhelp Northside edmonton. Any issues? I can't get my internet up and running. Thanks.
-
Lindsay MacDermott
(@LMacDerm) reported
from
Edmonton, Alberta
@Shawhelp looking for some help! Services are out at home (nothing listed on area services map for disruption). Send you a DM!
-
PapaLeits
(@bruceleiter) reported
from
Edmonton, Alberta
@slimschadey161 It’s @Shawhelp that is the issue as usual. It’s the same on all my channels. Turned the TV off for awhile and just switched back on now to watch Finland/US. Let’s hope
-
Jason Bouwmeester
(@JustAnotherJay) reported
from
Spruce Grove, Alberta
Hey @Shawhelp is TV down in Spruce Grove? Internet is fine as is phone.
-
Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp ....Good Morning. Long time Customer wondering what channels to add to watch all curling happenings?? And why is it not included in my package?? So no sports, can’t cast or stream TSN OR log into my Shaw account to stream to watch??? HELP ME PLEASE
-
A. Duncan
(@ThisIsMeAt52) reported
from
Edmonton, Alberta
@Shawhelp Hello. We seem to have lost several channels. Please help.
-
Floss Bosses
(@yegFlossBosses) reported
from
Edmonton, Alberta
Has anyone else been having issues with @Shawhelp? I’ve been having to reboot my modem everyday. Twice a day sometimes for over a week now.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Roseanne
(@rzaleschuk) reported
@Shawhelp I am having issues with my Gateway system, wireless box, sound cuts out and my recordings are giving error codes. No issues with wired box though…any suggestions?
-
Real ones know
(@MrWickDoe) reported
@mgeist @FP_Champagne Minister of innovation. We need to know what innovation will come from the sale for the average customer that is already struggling to pay their bills? What innovation will the 4th wireless provider have when @ShawInfo didn’t even bid for spectrum knowing it will disadvantage dem
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
I hope @ShawInfo plans to pay for this day of lost work and explain to my staff why payroll is delayed because this is some insane bullshit. Also, when you have a recorded message about an outage, your website shouldn’t say “good news! No outages!”
-
Sarah Burton
(@SEBEssexGrl) reported
@ShawInfo @Shawhelp - I hope you are now going to compensate businesses in the Heritage Pointe area. Down on Friday and down again today. Appalling service.
-
Aj
(@RealCanadabear) reported
@Shawhelp Fix it? You fix it by having appropriate communication with your customers. Or simply ask to relay the tracking number when you send out the shipping label. Better yet check and see if you received the items before you go to collections.
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
So @bchydro doesn’t know how to do their jobs and has taken out the @ShawInfo network, costing us all thousands of dollars in lost work. Good times.
-
Drummer 🌗
(@Drummerfy) reported
@Shawhelp damn every night for the past 2 months you guys have outages or maintenance. In the few short years I’ve had you guys I’ve never had any issues with MTS and I had them for almost a decade prior
-
Eisha
(@EishaXav12) reported
@Shawhelp your website only shows outage in Burnaby but there's no internet in Aldergrove (Langley) either since at least 8:30am this morning. Please fix, I don't see a way to report it on your website.
-
BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.
-
She
(@ShehasMBC) reported
@Shawhelp Is internet service down in Lynn Valley, North Van?