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Shaw outages and service status in St. Albert, Alberta

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Full Outage Map
  • Shaw generated 2 outage signals in the last 24 hours around St. Albert, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 24, 10:14 AM EDT.
  • 78% Internet (78%)
  • 10% Wi-fi (10%)
  • 8% TV (8%)
  • 2% E-mail (2%)
  • 2% Total Blackout (2%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St. Albert, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, Spruce Grove, and St. Albert.

CityProblem TypeReport Time
Edmonton TV 5 hours ago
Edmonton Internet 12 hours ago
Edmonton Internet 2 days ago
Edmonton Internet 2 days ago
Edmonton Internet 2 days ago
Edmonton Internet 3 days ago

Nearby cities with recent reports

Edmonton

15 recent signals

5 hours ago
Spruce Grove

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • muirjohn
    John Muir (@muirjohn) reported from Edmonton, Alberta

    @TPHogan @Shawhelp lol see. The worst

  • phil2twit
    Phil (@phil2twit) reported from Edmonton, Alberta

    @ShawInfo Shaw support sucks

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Sportsnet I can’t login via @ShawInfo

  • yegventures
    Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

  • MarkPavelich
    Mark Pavelich (@MarkPavelich) reported from Edmonton, Alberta

    @mike_in_yvr @ShawInfo @Shawhelp No it doesn’t. I feel bad for you now. @ShawInfo #BRUTAL

  • JKerby_88
    🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Well this sucks

  • nokihu
    Nikki (@nokihu) reported from Edmonton, Alberta

    @Shawhelp my spouse cannot get into email. I’m the primary account and it won’t let me change the password. Help. @theBurlyChef

  • WillyGrant
    ***** (@WillyGrant) reported from Edmonton, Alberta

    @Shawhelp I’ve moved over to @TELUS as a result of your supervisor’s misogynistic attitude. I 💯% do not recommend @Shawhelp as a result of this terrible experience.

  • Rugbyplayer
    Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported from Edmonton, Alberta

    @Shawhelp It’s never worth it. Your people already know what the problem is - and it IS your problem as it only affects 1 channel meaning that the feed you are taking and relaying is flawed. All other channel were fine.

  • LMacDerm
    Lindsay MacDermott (@LMacDerm) reported from Edmonton, Alberta

    @Shawhelp I ordered centre ice this afternoon and already it’s not working 🙄 help please!

  • lesoteric
    Leslie Bush (@lesoteric) reported from Edmonton, Alberta

    @Shawhelp I've asked repeatedly for service credit and the response is the same as yours. The service has already failed. I think it's time for some free internet. FOURTH SERVICE CALL.

  • autumnwhisperz
    Joy (@autumnwhisperz) reported from Edmonton, Alberta

    @WerdEmUp @Shawhelp @TELUSsupport @RogersHelps @TekSavvyNetwork @TekSavvyBuzz @TekSavvyCSR Oh shit, had the wrong province picked!

  • scottthomson68
    a mid-winter Scott 🎆🍾🇺🇦💙🧡🏒 (@scottthomson68) reported from Edmonton, Alberta

    Hey @ShawInfo sweep the snow off the satellite dish! The cable reception is HORRIBLE I WANT MY TV 📺

  • KeeperOfSheep
    East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app

  • WillyGrant
    ***** (@WillyGrant) reported from Edmonton, Alberta

    @Shawhelp you shouldn’t treat your customers that way. How that person is a supervisor is beyond me. He has no people skills.

  • lesoteric
    Leslie Bush (@lesoteric) reported from Edmonton, Alberta

    "hopefully fourth time is a charm!" great service from @Shawhelp

  • lesoteric
    Leslie Bush (@lesoteric) reported from Edmonton, Alberta

    .@Shawhelp thinks that it's reasonable for me to need four visits from a tech to maybe fix their internet. suggestions for solutions include 'find somewhere to use public wifi' and 'we'll keep sending techs until you get tired of asking'

  • ChrisLaBossiere
    Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    @DavidDa111877 @Shawhelp We’re moving in three months and will probably do just that. The problem is that I would rather stab my eyeballs before deal with utility companies.

  • sandwichdYEG
    maria cristina (@sandwichdYEG) reported from Edmonton, Alberta

    @Shawhelp hi there is — is there an outage in my area ?!? Every channel says “not authorized “

  • ChrisLaBossiere
    Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • LindsayWiebeRD
    Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    Well, it’s Sunday afternoon and @Rogers and @Shawhelp never came through with a better plan, so it appears that my services will be discontinued tomorrow after making some calls to Costco’s internet, Teck savvy, Bell & Telus. If anyone has any suggestions on providers, send em.

  • MaryPChipman
    Ugabug (@MaryPChipman) reported

    @Shawhelp Now the old TV box doesn't work & the new one to replace the defective one sent us won't arrive until Friday. This 'easy self-install' cost me a half-day & cost Rogers Shaw 3 hours of tech time, just so it could save a few bucks by not sending a techie. And we pay $$$$ for this.

  • LindsayWiebeRD
    Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    @Shawhelp It shouldn’t be a persistent problem to have wifi outages everyday. It’s becoming too much of a problem when I’m covering the cost of a service you provide for over $100 a month.

  • Bogey_Putt
    Lynelle (@Bogey_Putt) reported

    @Shawhelp is there an outage in North Burnaby/Capitol Hill area? Internet, TV down as of about 9:15am and 5G is very weak signal only on cell? Status?

  • RaviPoojara_rp
    Ravi Poojara (@RaviPoojara_rp) reported

    @Rogers and @ShawInfo are most unethical companies. When I’m moving out to another province where they are not able to provide fiber internet service, they are asking for early contact break fine. I’m ready to continue with the contract, it is their inability to provide the

  • Mr_Hexadus
    Hexadus (@Mr_Hexadus) reported

    (Looks over @ShawInfo) are you ******* around? #shawcable I can see that network flow.. are you collecting payments that would otherwise misrepresent what you are capable of?.. we are watching scheduled time outs...

  • truebusterflash
    Don T Beakunt (@truebusterflash) reported

    @Shawhelp As an fyi, Xfinity stream is not working

  • MaryPChipman
    Ugabug (@MaryPChipman) reported

    @Shawhelp We did it all. It turned out Shaw hadn't properly registered the devices. 2 hours spent on the 'easy swap out' new modem (1 hr w tech support). Worse problems with the TV swapout, still unresolved. 1 hr trying everything, 1 hr waiting for tech support, 1 hour w it. New box needed

  • MaryPChipman
    Ugabug (@MaryPChipman) reported

    @Shawhelp It took a few minutes to get back. I checked the HDMI connection, the WiFi signal which was fine & turned the TV off & on again

  • anelame
    Anne (@anelame) reported

    @Shawhelp need to boom an appointment with tech as phone line is down. Been on hold/queue for 2h This is madness