Shaw

Shaw Outage Report in St. Albert, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Albert, Alberta 05/19/2025 08:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (56%)

    Internet (56%)

  2. TV (17%)

    TV (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near St. Albert, Alberta

The most recent Shaw outage reports came from the following cities: St. Albert, Edmonton, Spruce Grove and Morinville.

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Albert Total Blackout
CanadaEdmonton Total Blackout
CanadaEdmonton TV
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • jonnyjazzno Jonny (@jonnyjazzno) reported from Edmonton, Alberta

    @Shawhelp Hey! I just sent a DM about my internet down

  • MHClark2617 Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta

    Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.

  • ericpet Eric Petersen (@ericpet) reported from Edmonton, Alberta

    @AceNasir @Shawhelp @TELUSBusiness I was leaving them for quality issues (and I had #telusfibre). Maybe I need an independent provider.

  • AvantRider Great Wall Of Troy (@AvantRider) reported from St. Albert, Alberta

    @Shawhelp My new bluecurve tv and internet is quite terrible. I can’t connect to anyone with in app chat.

  • BenAngus Ben (@BenAngus) reported from Edmonton, Alberta

    For the first time in ages, someone just assumed my partner was a women in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.

  • Alfizzle18 Ernesto Alferez (@Alfizzle18) reported from Edmonton, Alberta

    @Shawhelp Hey! Several channels have been experiencing constant pixelation lately. Known issue? Or just me?

  • KuchTony Tony Freddie Kuchar (@KuchTony) reported from Edmonton, Alberta

    @Shawhelp I just had the worst encounter with a support agent on the phone. Not only am I disappointed about the lack of service I’ve been receiving on my Internet, but now on your support side with an agent. I’m VERY disappointed.

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp internet sucks on our Samsung smart tv today but all our other devices work fine

  • BenAngus Ben (@BenAngus) reported from Edmonton, Alberta

    For the first time in ages, someone assumed my partner was a woman in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp issue with WiFi can’t find it on my iPhone 11 Pro and if I do it doesn’t stay connected

  • holla_g Mfon Inyang (@holla_g) reported from Edmonton, Alberta

    @ShawInfo my internet just went off some 30mins ago. Is there a service disruption in the Callingwood Area of Edmonton??

  • ericpet Eric Petersen (@ericpet) reported from Edmonton, Alberta

    Spending my morning cancelling my new @Shawhelp connection and it's not even hooked up yet. I always got right through to someone - till I called the cancellation line - now I've been on hold for 10 min and counting. Lots of unhelpful help, until now.

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp so Shaw Mobile service is only available in BC & AB so I can only use it in those two Provinces?

  • eagrise Emily Grise (@eagrise) reported from Edmonton, Alberta

    @Shawhelp moved to a new house and today the agent did not show up for appointment to install internet. Rebooked for July 30. Please help 🙏

  • JKerby_88 John Kerby (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I need to because the app TV Guide needs one to fix my issue

  • JKerby_88 John Kerby (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Internet is crap today too many people on it

  • JKerby_88 John Kerby (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I can’t sign in to the @Sportsnet app I know my password

  • KimmieQ10 Kim Q (@KimmieQ10) reported from Edmonton, Alberta

    @Shawhelp need your help! Trying to help my Mom out. Please check your Dm!

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

  • lexi_applebum 🦈💍Mrs. A-Cakes Shark💍🦈 (@lexi_applebum) reported from Edmonton, Alberta

    @CraveHelp @Shawhelp we're having the same issue, Crave will not load in any browser on our PC

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • LindaSmithShpk LindaSmithShpk (@LindaSmithShpk) reported

    @Shawhelp @ahung I'm having the exact same issue in Sherwood Park, AB, and it's on ALL my boxes, not just one. PVR doesn't work either...better check again Shaw, cause it sounds like a problem on your end. #notourfault

  • TeresaT3 T-squared (@TeresaT3) reported

    @Shawhelp…was just on the phone with Shaw support. He told me the tv cable outage was Canada wide. I have no cable but have internet and phone.

  • Piercimo Steve Piercey (@Piercimo) reported

    @Shawhelp is there an outage for tv services.. seen multiple people with same issues on Twitter , internet works all guides and menu work but wireless tv boxes no channels

  • darylcognito daryl n cognito (@darylcognito) reported

    @Shawhelp why does my internet keep dropping, it's almost time for work, can get by without Facebook but need to access work network #yyc

  • TeresaT3 T-squared (@TeresaT3) reported

    @Shawhelp @bc_news_addict @Shawhelp …why would phone support tell me there’s a nationwide issue but your information is different?

  • mizbon Bonnie (@mizbon) reported

    @Shawhelp we have no Internet in Red Deer. We have switched on and off. Is this a widespread issue or just me?

  • MacBowes1 Mac Bowes (@MacBowes1) reported

    @Shawhelp Just wanted to add Victoria, BC to the list of places that are currently experiencing the ShawTV outage. The odd channel eventually loads, but for the most part, all channels are down. Internet is fine.

  • PugDaddy40 John Kiss (@PugDaddy40) reported

    @ahung @Shawhelp Here's what I got from shaw help......Hey there, it does seem there's a TV interruption happening for quite a few customers at the moment. Our team is investigating; sorry for the inconvenience! - Jacoby

  • Jetzlag JetzLag! (@Jetzlag) reported

    @ShawInfo you need to go **** yourself. Your company and it's piece of **** services is a total ******* joke. **** you!!!!

  • LindaSmithShpk LindaSmithShpk (@LindaSmithShpk) reported

    @Shawhelp @thrumyeyess You've just had multiple reports of this from all over Alberta! There is obviously an issue on YOUR end