Shaw Outage Report in St. Albert, Alberta
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at Shaw
Shaw is having issues since 10:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near St. Albert, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert and Spruce Grove.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
TV | |
| Edmonton |
TV | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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Ben
(@BenAngus) reported
from
Edmonton, Alberta
For the first time in ages, someone assumed my partner was a woman in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
@DavidDa111877 @Shawhelp We’re moving in three months and will probably do just that. The problem is that I would rather stab my eyeballs before deal with utility companies.
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp so Shaw Mobile service is only available in BC & AB so I can only use it in those two Provinces?
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
For over 6 weeks, our cable feed has not worked. Over half of our channels are pixelated ‘ unable to watch. @Shawhelp hasn’t helped. With two trips here, blaming a feed problem outside the house, and providing no updates. This is just a desperate escalation on NFL Sunday!
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Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp hi Shaw peeps... anyone there who can help me with the setting for my Shaw remote?? I know... stupid question. Followed instructions on back and now it won’t work at all. #HELPGRAMMA
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Dave blackston
(@DBlakeston) reported
from
Edmonton, Alberta
@Shawhelp y have u rigged ur system to force 2yr contracts? loyal customer going to reduce service & looking 4 new provider
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Ben
(@BenAngus) reported
from
Edmonton, Alberta
For the first time in ages, someone just assumed my partner was a women in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.
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John Muir
(@muirjohn) reported
from
Edmonton, Alberta
@mylesbosch @Shawhelp Pretty poor customer service
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Ernesto Alferez
(@Alfizzle18) reported
from
Edmonton, Alberta
@Shawhelp Hey! Several channels have been experiencing constant pixelation lately. Known issue? Or just me?
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Steven Walton
(@StevenGWalton) reported
from
Edmonton, Alberta
@Shawhelp Never mind. Apparently it is on one of the crave channels - the guide just doesn’t show it. :) I’m good!
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Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Well this sucks
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🦈💍Mrs. A-Cakes Shark💍🦈
(@lexi_applebum) reported
from
Edmonton, Alberta
@CraveHelp @Shawhelp we're having the same issue, Crave will not load in any browser on our PC
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A. Duncan
(@ThisIsMeAt52) reported
from
Edmonton, Alberta
@Shawhelp Good morning Shaw. I have an “no IP” issue on my tv box. I called for technical support and was told 15-25 minutes. That was over 90 minutes ago!
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp I have wait time is long usually your support on Twitter is way faster
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John Muir
(@muirjohn) reported
from
Edmonton, Alberta
@TPHogan @Shawhelp lol see. The worst
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp issue with WiFi can’t find it on my iPhone 11 Pro and if I do it doesn’t stay connected
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Mfon Inyang
(@holla_g) reported
from
Edmonton, Alberta
@ShawInfo my internet just went off some 30mins ago. Is there a service disruption in the Callingwood Area of Edmonton??
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp internet sucks on our Samsung smart tv today but all our other devices work fine
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Jonny
(@jonnyjazzno) reported
from
Edmonton, Alberta
@Shawhelp Hey! I just sent a DM about my internet down
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Cottrell
(@PhilCottrell) reported
Shaw Webmail down (as of 0400 Pacific anyway)? @Shawhelp
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🇨🇦Sheri🏳️🌈
(@CanadianScrooge) reported
Why does the Shaw TV app have 19 channels of the Weather Network? Not a fan of it nor am I a fan of the other channels added. @Shawhelp
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A. Duncan
(@ThisIsMeAt52) reported
@PhilCottrell @Shawhelp Yep. My Shaw webmail is down as well. Hope it gets fixed soon.
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Ian Lucas
(@IanLucas0408) reported
@Shawhelp Shaw Webmail outage: last updated posted at 8:23 CDT => any news?
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Bryan Leitch
(@Bryan_Leitch) reported
@TrustTheHoff @FelixLaPoubelle @Shawhelp For me, the Shaw & SN Now apps stream perfect. I only notice the pixelation on my BlueCurve boxes. It’s just something they can’t or won’t fix. Shaw told me it was a channel frequency issue. Since it started in November when Shaw put 4K up, I’m guessing it’s a bandwidth issue.
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Jak King * #Build4NeednotBuild4Greed *
(@jakking49) reported
@Shawhelp Good morning. Your DNS server is not responding, so no email available. Problem?
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jk
(@jkawchuk) reported
@Shawhelp are there shaw webmail issues in Calgary today?
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Michael Ryan
(@michaeltryan74) reported
@Shawhelp Are there any WiFi issues in Calgary, specifically Bankview? My WiFi has been terrible off and on for a week and really bad today.
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Leisa
(@leisaleisa) reported
@Shawhelp shaw email down?
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The Palaeoanthropologist
(@HamishAlexande6) reported
@Shawhelp I really think you need to be staffed 24/7. This is the year 2020 and your customers are often required to be available 24/7. My internet is fine but am having trouble accessing Shaw webmail accounts. Even MyShaw showing error 404 msg. Pls. advise. Central Vancouver