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Shaw outages and service status in St. Albert, Alberta

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Full Outage Map
  • Shaw generated 1 outage signal in the last 24 hours around St. Albert, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 7, 11:23 AM EDT.
  • 33% Internet (33%)
  • 33% Wi-fi (33%)
  • 33% TV (33%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St. Albert, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, Spruce Grove, St. Albert, and Sturgeon.

CityProblem TypeReport Time
Edmonton Internet 8 hours ago
Edmonton TV 9 hours ago
Edmonton Internet 10 hours ago
Edmonton E-mail 10 hours ago
Edmonton E-mail 10 hours ago
Spruce Grove TV 1 day ago

Nearby cities with recent reports

Spruce Grove

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp from @WWENetwork Canadian users will not be able to sign into the mobile apps (iOS or Android) at this time using their cable provider login

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Trying to use the website to login

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp No I can sign in to Gmail website & Hotmail but not yours

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp They said if it’s showing up on MacBook & not my iPhoneits still an issue with Shaw

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I don’t have a problem with Gmail

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Ya but it’s your email service they said so that’s why they can’t help

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp can’t login to webmail website “Invalid Shaw email or password. Please try” I know my password

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp after updating the @WWENetwork iOS app there is no option to sign in using my Shaw login

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I just got back from Apple Store & they says that the issue with the missing sent email is not their issue but an issue with Shaw

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I understand but they don’t care they said it’s not their issue has to do with @shaw.ca address

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp My password be the same as the one I use to login to streaming media services

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I have they said your service is a 3rd party email address not Apples iCloud email address so they told me to communicate with Shaw

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp No they told me via WWE Network Support Chat

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Apple told me there is no issues they tell me you continue to communicate with you

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I just spoke to Apple via their chat service they said it’s a third-party email client and to continue to chat with Shaw

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I have down that

  • Rugbyplayer
    Derek Coke-Kerr🏉🇨🇦 (@Rugbyplayer) reported from Edmonton, Alberta

    @Shawhelp I’m not buying “hopefully”. I’m buying a schedule I can rely on. I don’t mean to be rude but @Shaw has an obligation to deliver what I pay for. Not “hopefully” but NOW and DEFINATELY.

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Again as I mentioned they said not their issues since it’s a 3rd party email client

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp Nether does Apple so who can help

  • skyviewgal
    Virginia Fernandes (@skyviewgal) reported from Edmonton, Alberta

    @ShawInfo, your endless outages/issues is really becoming an issue. Offering us free movies, does not make up for it.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewvzach
    Andrew Zach (@andrewvzach) reported

    @Shawhelp good morning, I am a copper tech with two customers that have the same machine. Both machines stopped emailing yesterday in the afternoon and I am getting just a general check network status. It's there something going on. Neither machine is set for authentication

  • Shakespeare604
    Tanev's Grill (@Shakespeare604) reported

    Bi-annual reminder that @Shawhelp mobile service is one of the shoddiest consumer services available in this province, and you shouldn't even consider buying it.

  • sassimommi
    •Sassi• (@sassimommi) reported

    @Shawhelp is there an outage in the Innisfail area? My internet dropped.

  • tsundokugames
    Jared Pachan (@tsundokugames) reported

    @APSpoon @Shawhelp Keep calling them until you get someone who understands. Shaw's upload isn't great to begin with but if you're onnthe Fibre you shouldn't be getting massive issues. That said, I'm confident my upload issues are Shaw related, too.

  • MorvenMacMac1
    wherewaswisdom (@MorvenMacMac1) reported

    @APSpoon @tsundokugames @Shawhelp my inexpensive non-shaw nitrate, per the router: B0 Traffic Type:PTM B0 Line Rate - Upstream (Kbps):7167 B0 Line Rate - Downstream (Kbps):40957 maybe if you tagged other help desks in the root post, or just let twitter-tech die a natural.

  • APSpoon
    Spoon (@APSpoon) reported

    @tsundokugames @Shawhelp I get your help more on then when my upload is more than 3Mbps <3

  • opiatedforty9
    Opiated (@opiatedforty9) reported

    @Shawhelp Says it won't connect to server. Playstation is showing no issues and they said it's probably a problem on my end. I'm having no issues with any other device

  • Rogie_The_Medic
    Rogie_The_Medic_Says_Wear_A_Mask. 🇨🇦 (@Rogie_The_Medic) reported

    @Shawhelp @sassimommi Do you have any updates to share on the outage in Innisfail? Would be nice to know how long the outage may last and what the problem is.

  • tsundokugames
    Jared Pachan (@tsundokugames) reported

    @APSpoon @Shawhelp yeah that's def not right. ypur upload should, even if slow compared to download, be rock solid on Shaw.

  • AndisonSullivan
    Egg (@AndisonSullivan) reported

    @Shawhelp Shaw's a **** company. It's companies like Shaw that's the reason why Canada has some of the shittiest and most expensive internet in the world.