Shaw outages and service status in St. Albert, Alberta

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Shaw generated 2 outage signals in the last 24 hours around St. Albert, including 2 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
The most recent signal from this area was received Apr 14, 12:21 PM EDT.

Internet (57%)
Wi-fi (15%)
E-mail (13%)
TV (9%)
Total Blackout (5%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	St. Albert	Baseline
Apr 13, 3:40 PM EDT	0	0	0
Apr 13, 4:00 PM EDT	0	0	0
Apr 13, 4:20 PM EDT	0	0	0
Apr 13, 4:40 PM EDT	0	0	0
Apr 13, 5:00 PM EDT	0	0	0
Apr 13, 5:20 PM EDT	0	0	0
Apr 13, 5:40 PM EDT	0	0	0
Apr 13, 6:00 PM EDT	0	0	0
Apr 13, 6:20 PM EDT	0	0	0
Apr 13, 6:40 PM EDT	0	0	0
Apr 13, 7:00 PM EDT	0	0	0
Apr 13, 7:20 PM EDT	0	0	0
Apr 13, 7:40 PM EDT	0	0	0
Apr 13, 8:00 PM EDT	0	0	0
Apr 13, 8:20 PM EDT	0	0	0
Apr 13, 8:40 PM EDT	0	0	0
Apr 13, 9:00 PM EDT	0	0	0
Apr 13, 9:20 PM EDT	0	0	0
Apr 13, 9:40 PM EDT	0	0	0
Apr 13, 10:00 PM EDT	0	0	0
Apr 13, 10:20 PM EDT	0	0	0
Apr 13, 10:40 PM EDT	0	0	0
Apr 13, 11:00 PM EDT	0	0	0
Apr 13, 11:20 PM EDT	0	0	0
Apr 13, 11:40 PM EDT	0	0	0
Apr 14, 12:00 AM EDT	0	0	0
Apr 14, 12:20 AM EDT	0	0	0
Apr 14, 12:40 AM EDT	0	0	0
Apr 14, 1:00 AM EDT	0	0	0
Apr 14, 1:20 AM EDT	0	0	0
Apr 14, 1:40 AM EDT	0	0	0
Apr 14, 2:00 AM EDT	0	0	0
Apr 14, 2:20 AM EDT	0	0	0
Apr 14, 2:40 AM EDT	0	0	0
Apr 14, 3:00 AM EDT	0	0	0
Apr 14, 3:20 AM EDT	0	0	0
Apr 14, 3:40 AM EDT	0	0	0
Apr 14, 4:00 AM EDT	0	0	0
Apr 14, 4:20 AM EDT	0	0	0
Apr 14, 4:40 AM EDT	0	0	0
Apr 14, 5:00 AM EDT	0	0	0
Apr 14, 5:20 AM EDT	0	0	0
Apr 14, 5:40 AM EDT	0	0	0
Apr 14, 6:00 AM EDT	0	0	0
Apr 14, 6:20 AM EDT	0	0	0
Apr 14, 6:40 AM EDT	0	0	0
Apr 14, 7:00 AM EDT	0	0	0
Apr 14, 7:20 AM EDT	0	0	0
Apr 14, 7:40 AM EDT	0	0	0
Apr 14, 8:00 AM EDT	0	0	0
Apr 14, 8:20 AM EDT	0	0	0
Apr 14, 8:40 AM EDT	0	0	0
Apr 14, 9:00 AM EDT	0	0	0
Apr 14, 9:20 AM EDT	0	0	0
Apr 14, 9:40 AM EDT	0	0	0
Apr 14, 10:00 AM EDT	0	0	0
Apr 14, 10:20 AM EDT	0	0	0
Apr 14, 10:40 AM EDT	0	0	0
Apr 14, 11:00 AM EDT	0	0	0
Apr 14, 11:20 AM EDT	0	0	0
Apr 14, 11:40 AM EDT	0	0	0
Apr 14, 12:00 PM EDT	0	0	0
Apr 14, 12:20 PM EDT	0	0	0
Apr 14, 12:40 PM EDT	0	0	0
Apr 14, 1:00 PM EDT	0	0	0
Apr 14, 1:20 PM EDT	0	0	0
Apr 14, 1:40 PM EDT	0	0	0
Apr 14, 2:00 PM EDT	0	0	0
Apr 14, 2:20 PM EDT	0	0	0
Apr 14, 2:40 PM EDT	0	0	0
Apr 14, 3:00 PM EDT	0	0	0
Apr 14, 3:20 PM EDT	0	0	0
Apr 14, 3:40 PM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St. Albert, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, Spruce Grove, St. Albert, and Sturgeon.

City	Problem Type	Report Time
Edmonton	Internet	4 hours ago
Edmonton	Internet	12 hours ago
Edmonton	TV	3 days ago
Edmonton	Internet	3 days ago
Edmonton	Internet	4 days ago
Edmonton	Internet	5 days ago

Nearby cities with recent reports

Edmonton

12 recent signals

4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

***** (@WillyGrant) reported 14 minutes ago from Edmonton, Alberta
@Shawhelp You’ve had several opportunities today to fix the issue and credit me. Will this call be any different?
Lindsay MacDermott (@LMacDerm) reported 20 minutes ago from Edmonton, Alberta
@Shawhelp I ordered centre ice this afternoon and already it’s not working 🙄 help please!
X - ⓁⒺⓇⓄⓄⓅ ⒿⒶⓂⒺⓈ 🇨🇦 🦁🐍 (@Roopanova) reported 24 minutes ago from Edmonton, Alberta
@Shawhelp Sorry to say this is the second time in a week I've been having issues. I have a new modem and everything. We are paying for good quality strong connection. Getting terrible service of late. This is in the Riverbend area of Edmonton.
Kim Q (@KimmieQ10) reported 25 minutes ago from Edmonton, Alberta
@Shawhelp need your help! Trying to help my Mom out. Please check your Dm!
Ray (@menard_ray) reported 27 minutes ago from Edmonton, Alberta
Hey @Shawhelp why am I getting almost no functionality when I’m on nationwide? Supposed to have 2Gigs of full service. I’ve used .37 and nothing works (internet, messaging, email) when I’m connected to nationwide Seems that I am yet again paying for something I’m not getting
Cory Clendenning (@CVChomes) reported 28 minutes ago from Edmonton, Alberta
@Shawhelp BS..on phone with support and they cang figure it out after 30.mins
Jonny (@jonnyjazzno) reported 30 minutes ago from Edmonton, Alberta
@Shawhelp Hey! I just sent a DM about my internet down
Cory Clendenning (@CVChomes) reported 31 minutes ago from Edmonton, Alberta
@mikebrandon90 @Shawhelp nope..representative couldn't help...90 mins on phone..transferred me to diff dept and I left for @1strnd to watch fights....poor performance Shaw
Chris (@patsnation0917) reported 35 minutes ago from Edmonton, Alberta
@TimM799611 @ShawInfo Unfortunately shaw is just as bad. We were having problems one time. Called and set up a tech to come fix the problem. No one ever showed up. I called to find out what was happening. They told me a tech had been there 3 times and no one answered. We were home all day.
East meets West (@KeeperOfSheep) reported 36 minutes ago from Edmonton, Alberta
@TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app
Mark Pavelich (@MarkPavelich) reported 37 minutes ago from Edmonton, Alberta
@Shawhelp It’s NOT WORKING ALL DAY!
doormouse (@GehlD) reported 41 minutes ago from Edmonton, Alberta
@Shawhelp be advised that the Equipment Guide for Shaw's Fibre+ Gateway 3.0 (XB8) is not available for the residential edmonton alberta market . i was given non accurate details about upgrading to newer equipment by ontario chat support.
Dick Richie (@DickRichie14) reported 41 minutes ago from Edmonton, Alberta
WTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬
maria cristina (@sandwichdYEG) reported 42 minutes ago from Edmonton, Alberta
@Shawhelp hi I was wondering if Shaw WiFi services are down ?
Nikki (@nokihu) reported 42 minutes ago from Edmonton, Alberta
@Shawhelp my spouse cannot get into email. I’m the primary account and it won’t let me change the password. Help. @theBurlyChef
***** (@WillyGrant) reported 48 minutes ago from Edmonton, Alberta
@Shawhelp Shaw had three opportunities to make this right. That’s right. I called and spoke to three different people about my ongoing issue with the service. I was offered a 14 day credit for a 36 day problem. I asked to speak to a supervisor. He told me to shut up.
Ben (@BenAngus) reported 53 minutes ago from Edmonton, Alberta
For the first time in ages, someone just assumed my partner was a women in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.
Eric Petersen (@ericpet) reported 55 minutes ago from Edmonton, Alberta
Spending my morning cancelling my new @Shawhelp connection and it's not even hooked up yet. I always got right through to someone - till I called the cancellation line - now I've been on hold for 10 min and counting. Lots of unhelpful help, until now.
Dylan Sloan (they/them) (@PrairieDill) reported 57 minutes ago from Edmonton, Alberta
@Shawhelp down in central #yeg?
Craig Kuziemsky (@CKuziemsky) reported 57 minutes ago from Edmonton, Alberta
@Shawhelp our phone and internet is down in SW Edmonton?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Jasmine Kaur G (@jgarcha) reported 2 minutes ago
The service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!
Rick Alsop (@RickAlsop) reported 3 minutes ago
@Shawhelp Yes still issues as its not working
Drimint (@RisenRealm) reported 4 minutes ago
@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
Guy_Barnabe (@GuyBarnabe) reported 5 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
Travis Lahey (@Bigroyalt) reported 6 minutes ago
I am having an issue with our receiver @Shawhelp @ShawDirect I haven’t been able to connect with anyone for support. Can someone please contact me
🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#DERB NOW) 🧩 (@gfliverpool9966) reported 10 minutes ago
@Shawhelp Well, you are very lucky in this matter. Able to sign in on Google Chrome through Apple.
Drimint (@RisenRealm) reported 11 minutes ago
@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
Sean Bonner🔥 (@seanbonner) reported 11 minutes ago
So everyone with @Rogers @RogersHelps @Shawhelp home internet in Vancouver has no connection and none of their service outage reports are even mentioning it.
Guy_Barnabe (@GuyBarnabe) reported 13 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
Nova (@AeliusYar) reported 15 minutes ago
@Shawhelp is there an internet outage in douglasedale Calgary right now?