Shaw outages and service status in St. Albert, Alberta

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St. Albert, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, Spruce Grove, and St. Albert.

City	Problem Type	Report Time
Edmonton	Wi-fi	14 hours ago
Edmonton	TV	3 days ago
Edmonton	TV	3 days ago
Edmonton	Internet	3 days ago
Edmonton	Internet	3 days ago
Edmonton	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

• 
  Mark Pavelich (@MarkPavelich) reported 5 seconds ago from Edmonton, Alberta

  @mike_in_yvr @ShawInfo @Shawhelp No it doesn’t. I feel bad for you now. @ShawInfo #BRUTAL

• 
  Shaun Painter (@TheSirShaun) reported 33 seconds ago from Edmonton, Alberta

  @Shawhelp Northside edmonton. Any issues? I can't get my internet up and running. Thanks.

• 
  Ben (@BenAngus) reported 1 minute ago from Edmonton, Alberta

  For the first time in ages, someone just assumed my partner was a women in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.

• 
  Leslie Bush (@lesoteric) reported 7 minutes ago from Edmonton, Alberta

  .@Shawhelp thinks that it's reasonable for me to need four visits from a tech to maybe fix their internet. suggestions for solutions include 'find somewhere to use public wifi' and 'we'll keep sending techs until you get tired of asking'

• 
  🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported 10 minutes ago from St. Albert, Alberta

  @Shawhelp I have wait time is long usually your support on Twitter is way faster

• 
  Guy Lavallee (@TheRealMovieGuy) reported 11 minutes ago from Edmonton, Alberta

  @Shawhelp why is NHL Centre Ice not working!?? I pay for all out of market games, most channels not working, including Jets Leafs game!!

• 
  ***** (@WillyGrant) reported 13 minutes ago from Edmonton, Alberta

  @Shawhelp Someone already looked into it and could not fix. They booked a technician to come out in 9 days. Why wouldn’t the person in the phone at Shaw have mentioned this? I’ll DM our info. I am not happy.

• 
  Ruth Kelly (@RuthKewlistmum) reported 15 minutes ago from St. Albert, Alberta

  @josh_eberhart @ShawInfo Yes. We have issues too. Not nearly as bad as yours. And the old Shaw was so much better than now. @ShawInfo seem to have lost their great customer service.

• 
  Tamara Konrad (@tamarakonrad) reported 22 minutes ago from Edmonton, Alberta

  @Shawhelp internet outage for over an hour now in SE Edmonton- what’s up?

• 
  Tracy ⸮ Sarcasm PR Manager (@YegTracy) reported 23 minutes ago from Edmonton, Alberta

  @Shawhelp Good morning our Internet and TV are offline in Wildrose YEG is it just us or is there a problem like last week?

• 
  Eric Petersen (@ericpet) reported 30 minutes ago from Edmonton, Alberta

  @WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.

• 
  ***** (@WillyGrant) reported 31 minutes ago from Edmonton, Alberta

  @Shawhelp Shaw had three opportunities to make this right. That’s right. I called and spoke to three different people about my ongoing issue with the service. I was offered a 14 day credit for a 36 day problem. I asked to speak to a supervisor. He told me to shut up.

• 
  Ernesto Alferez (@Alfizzle18) reported 33 minutes ago from Edmonton, Alberta

  @Shawhelp Hey! Several channels have been experiencing constant pixelation lately. Known issue? Or just me?

• 
  Tony Freddie Kuchar (@KuchTony) reported 36 minutes ago from Edmonton, Alberta

  @Shawhelp I just had the worst encounter with a support agent on the phone. Not only am I disappointed about the lack of service I’ve been receiving on my Internet, but now on your support side with an agent. I’m VERY disappointed.

• 
  Riyaz Sharan (@ryzshrn) reported 37 minutes ago from Edmonton, Alberta

  I am sitting here at my moms place at her internet speed is disturbingly slow. Called @Shawhelp to ask what gives and I am embarrassed by the plans and customer service offered. Hey @TELUSsupport think you can help my mom out? Looking for basic internet that’s at a decent speed.

• 
  Floss Bosses (@yegFlossBosses) reported 41 minutes ago from Edmonton, Alberta

  Has anyone else been having issues with @Shawhelp? I’ve been having to reboot my modem everyday. Twice a day sometimes for over a week now.

• 
  PapaLeits (@bruceleiter) reported 45 minutes ago from Edmonton, Alberta

  @slimschadey161 It’s @Shawhelp that is the issue as usual. It’s the same on all my channels. Turned the TV off for awhile and just switched back on now to watch Finland/US. Let’s hope

• 
  Joy (@autumnwhisperz) reported 48 minutes ago from Edmonton, Alberta

  @WerdEmUp @Shawhelp @TELUSsupport @RogersHelps @TekSavvyNetwork @TekSavvyBuzz @TekSavvyCSR Oh shit, had the wrong province picked!

• 
  Eric Petersen (@ericpet) reported 49 minutes ago from Edmonton, Alberta

  Spending my morning cancelling my new @Shawhelp connection and it's not even hooked up yet. I always got right through to someone - till I called the cancellation line - now I've been on hold for 10 min and counting. Lots of unhelpful help, until now.

• 
  Chris (@patsnation0917) reported 52 minutes ago from Edmonton, Alberta

  @TimM799611 @ShawInfo Unfortunately shaw is just as bad. We were having problems one time. Called and set up a tech to come fix the problem. No one ever showed up. I called to find out what was happening. They told me a tech had been there 3 times and no one answered. We were home all day.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  j@stW@tching (@j4stW4tching) reported 5 minutes ago

  @Shawhelp aeems that roger/shaw internet in ellerslie edmonton is dropping a lot? Any issues in this area?

• 
  Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 8 minutes ago

  @YYCCowboy @Autumblues @Shawhelp I don't I did try to check their website on my phone for outages and it's giving me only bc not Alberta. so I logged into my account and that's how I found out when the outage started

• 
  Drimint (@RisenRealm) reported 8 minutes ago

  @Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway

• 
  Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 9 minutes ago

  @Shawhelp is there an outage in Calgary? I've got no TV and internet i think is down too. I've unplugged both modem and cable box, plugged back in and nothing

• 
  Common Sense Politics Please (@laxbird) reported 11 minutes ago

  You just have to love the ****** @Shawhelp service. They give you chat service that doesn't work for Shaw. Then give you a number that doesn't have service. How are you suppose to contact these people.

• 
  Amanda B (@smandaleeb) reported 11 minutes ago

  @Shawhelp Hey Shaw, I've been waiting on hold for 3 hours to get through to Customer Service to tell you that your utility box is smashed and our business hasn't had internet or phone service all afternoon...

• 
  Gerrit Heikamp (@gerrit_heikamp) reported 13 minutes ago

  @Shawhelp A technician was here because of the poor signal that we have. He replaced the router and indicated that all is well. We still have a poor signal causing poor television reception.

• 
  Bella Bee  (@SmileyYYC) reported 14 minutes ago

  @Shawhelp internet down #NW

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 14 minutes ago

  @Shawhelp Because it’s a loud modem from the start/ in general. The worst modem I’ve ever had. I honestly miss our old modem.

• 
  Dr, Myr,, Gov Gölök Buday - Chief Sitting Gölök (@buday4vancouver) reported 16 minutes ago

  Seems @ShawInfo with @Rogers has a constant circulation in blue screens that would make Microsoft blush. Somehow their support procedures only work when their on the phone (suspicious). #techsupport #rogerscable #sharcable