Shaw Outage Report in St. Albert, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (54%)
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TV (19%)
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Wi-fi (11%)
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E-mail (9%)
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Total Blackout (6%)
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Phone (2%)
Live Outage Map Near St. Albert, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert, Spruce Grove and Sturgeon.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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Derek Coke-Kerr 🇨🇦🏉
(@Rugbyplayer) reported
from
Edmonton, Alberta
Anyone else having trouble getting @MSNBC on @ShawInfo ? #yeg
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X - ⓁⒺⓇⓄⓄⓅ ⒿⒶⓂⒺⓈ 🇨🇦 🦁🐍
(@Roopanova) reported
from
Edmonton, Alberta
@Shawhelp Sorry to say this is the second time in a week I've been having issues. I have a new modem and everything. We are paying for good quality strong connection. Getting terrible service of late. This is in the Riverbend area of Edmonton.
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Tamara Konrad
(@tamarakonrad) reported
from
Edmonton, Alberta
@Shawhelp internet outage for over an hour now in SE Edmonton- what’s up?
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Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp Happy Friday Shaw peeps... wondering if you can check the connection for me, I’m trying to work, but it’s so slow everything is timing out. Also reads privacy warnings on my wifi!!!! #helptodayplease.
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Derek Coke-Kerr 🇨🇦🏉
(@Rugbyplayer) reported
from
Edmonton, Alberta
@Shawhelp It’s never worth it. Your people already know what the problem is - and it IS your problem as it only affects 1 channel meaning that the feed you are taking and relaying is flawed. All other channel were fine.
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Anshuman Khare
(@shredordelete) reported
from
St. Albert, Alberta
@Shawhelp Sure, I will DM. But problem is not with my account but wider #StAlbert area. I want to figure out if #Shaw is the right choice for working fm home.
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𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡
(@big_fan2019) reported
from
St. Albert, Alberta
@Shawhelp when I call my friends cell number which is android phone I get static it says he picked up but all I get is static and I don’t hear him. But he can call our house phone no problem
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Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Shawhelp my spouse cannot get into email. I’m the primary account and it won’t let me change the password. Help. @theBurlyChef
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maria cristina
(@sandwichdYEG) reported
from
Edmonton, Alberta
@Shawhelp hi I was wondering if Shaw WiFi services are down ?
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Derek Coke-Kerr 🇨🇦🏉
(@Rugbyplayer) reported
from
Edmonton, Alberta
@ShawInfo “now connecting you your entertainment experience. BULLSHIT This is the worst ******* service in the world. And I pay REAL ******* $$ to be cheated and ****** over by them. #yyc #yeg
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Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp good day, I keep getting a error msg on my TV x7 days now …and reception is glitching a lot. Can I get some help from your end please. I’ve done a complete reset.
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Nick
(@PNM_79) reported
from
Edmonton, Alberta
@Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!
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Zain
(@nyaznahk1996) reported
from
Edmonton, Alberta
@Shawhelp Coming up on 12 hours of no internet connectivity in Southeast Edmonton. TOTALLY unacceptable in these times. I work from home & Sunday happens to be the one day I relax and catch up on sports. This is beyond outrageous. Fix it or give us an exact ETA. Pathetic service.
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#FreePalestine
(@Harleydadd) reported
from
Spruce Grove, Alberta
@Shawhelp internet down again in @citysprucegrove It's almost daily lately
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app
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Dylan Sloan (they/them)
(@PrairieDill) reported
from
Edmonton, Alberta
@Shawhelp down in central #yeg?
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Craig Kuziemsky
(@CKuziemsky) reported
from
Edmonton, Alberta
@Shawhelp our phone and internet is down in SW Edmonton?
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Nutty of 🇨🇦(soon to be Sir Nutty)
(@CameronNuttall) reported
from
St. Albert, Alberta
@ShawInfo customers, recommend not getting the new Shaw Blue curve PVR! It’s a POS! And customer service ain’t much better!
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Scott
(@Slummer90) reported
from
Edmonton, Alberta
@Shawhelp okay so normally your wifi is fine but day is annoying me, I usually can play League of Legends with no issue but today for some reason your wifi here in South Edmonton has been super slow today. My ping as been in the 1700ms range at times.
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
@Shawhelp Someone already looked into it and could not fix. They booked a technician to come out in 9 days. Why wouldn’t the person in the phone at Shaw have mentioned this? I’ll DM our info. I am not happy.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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OverPatriarchy 🍷😅🌈☘️
(@OverPatriarchy) reported
@Shawhelp my internet has been down for nearly 36 hours
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x-Jonathan Teghtmeyer
(@atypicalalbertn) reported
from
Strathcona County, Alberta
@maxfawcett Shaw. I have had some horrendous experiences with @Shawhelp lately. Was caught in an online chat with them 2.5 hours to get an answer to a question that could have taken 5 minutes over the phone. Then I had no way to lodge a formal complaint about my experience.
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Jennifer Gurke 🇨🇦
(@JenniferGurke) reported
Dear @ShawInfo, your spam filter is not working well at all. I’ve had to block more spammers than ever in the last couple of months. Please fix this. Thank you.
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Nicola Wright
(@NicaNessun) reported
@Shawhelp I've tried troubleshooting, no joy - looks like others in dt Yeg had the same issues - any update?
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Jeff L Burke
(@Jeff_L_Burke) reported
@Shawhelp I want to thank you for the sub par effort your customer service rep exerted during the hour long call that should had taken ten minutes at the most despite asking for a manager that another rep told me to do. Kudos!
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The Canadian Variant
(@RussWrw) reported
I have about had it with @ShawInfo. Blue Curve Tv, their premium product. I have to restart my cable box almost daily. Internet 600... lose service multiple time a week. Sometimes for 2-3 mins, often for significantly longer. Not the service I’m paying for.
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TAEMIN’s ADVICE CANADA GO 📌
(@ddalgimilkeu) reported
@ShawInfo Shaw is literally screwing customers over for sending a faulty modem to a new customer. My wifi has been disconnecting by itself for 6-7 times in my first week of using Shaw. I literally changed to Shaw because of the issue my older provider had. Now they are saying -
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Jeremy
(@trendless) reported
Good ol' @shawinfo. @Shawhelp is a complete misnomer. I don't know where I'll be next month, never mind two years from now. Shaw viciously pursues payment for all remaining months in a contract even if they can no longer provide service. Therefore... 1/
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Emil Agopian
(@emilagopianfilm) reported
@Shawhelp Looks like it dipped out for about 10 mins then was back. This issue is unsettling since I run livestreams from my home
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Lynda Parcells
(@LyndaParcells) reported
@shawhelp internet has been spotty all day, is there a problem in the #Okotoks area?