Shaw

Shaw Outage Report in St. Albert, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Albert, Alberta 12/23/2024 22:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (48%)

    Internet (48%)

  2. E-mail (19%)

    E-mail (19%)

  3. TV (15%)

    TV (15%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Wi-fi (8%)

    Wi-fi (8%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near St. Albert, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, Spruce Grove and St. Albert.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaSpruce Grove TV
CanadaSpruce Grove TV
CanadaEdmonton TV
CanadaEdmonton Internet
CanadaEdmonton E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • TheRealMovieGuy Guy Lavallee (@TheRealMovieGuy) reported from Edmonton, Alberta

    @Shawhelp why is NHL Centre Ice not working!?? I pay for all out of market games, most channels not working, including Jets Leafs game!!

  • nyaznahk1996 Zain (@nyaznahk1996) reported from Edmonton, Alberta

    @Shawhelp Coming up on 12 hours of no internet connectivity in Southeast Edmonton. TOTALLY unacceptable in these times. I work from home & Sunday happens to be the one day I relax and catch up on sports. This is beyond outrageous. Fix it or give us an exact ETA. Pathetic service.

  • PNM_79 Nick (@PNM_79) reported from Edmonton, Alberta

    @Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!

  • Ronni__ Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp Happy Friday Shaw peeps... wondering if you can check the connection for me, I’m trying to work, but it’s so slow everything is timing out. Also reads privacy warnings on my wifi!!!! #helptodayplease.

  • Rugbyplayer Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported from Edmonton, Alberta

    Anyone else having trouble getting @MSNBC on @ShawInfo ? #yeg

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Shawhelp hi. Our wifi is superrrrr slow this last week and we’ve done all the trouble shooting steps. What gives? @theBurlyChef

  • Harleydadd #FreePalestine (@Harleydadd) reported from Spruce Grove, Alberta

    @Shawhelp internet down again in @citysprucegrove It's almost daily lately

  • Slummer90 Scott (@Slummer90) reported from Edmonton, Alberta

    @Shawhelp okay so normally your wifi is fine but day is annoying me, I usually can play League of Legends with no issue but today for some reason your wifi here in South Edmonton has been super slow today. My ping as been in the 1700ms range at times.

  • Harleydadd #FreePalestine (@Harleydadd) reported from Spruce Grove, Alberta

    Second day in a row with @Shawhelp internet down. I rely on this for work, and at over $100/month, unacceptable.

  • PrairieDill Dylan Sloan (they/them) (@PrairieDill) reported from Edmonton, Alberta

    @Shawhelp down in central #yeg?

  • 425cath Cathy Cech (@425cath) reported from Edmonton, Alberta

    @danskiu @Shawhelp That was a rough day waiting since 9:15 am for Shaw to fix this. Thank goodness it’s up today.

  • big_fan2019 𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (@big_fan2019) reported from St. Albert, Alberta

    @Shawhelp when I call my friends cell number which is android phone I get static it says he picked up but all I get is static and I don’t hear him. But he can call our house phone no problem

  • CKuziemsky Craig Kuziemsky (@CKuziemsky) reported from Edmonton, Alberta

    @Shawhelp our phone and internet is down in SW Edmonton?

  • JustAnotherJay Jason Bouwmeester (@JustAnotherJay) reported from Spruce Grove, Alberta

    Hey @Shawhelp is TV down in Spruce Grove? Internet is fine as is phone.

  • Ronni__ Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp good day, I keep getting a error msg on my TV x7 days now …and reception is glitching a lot. Can I get some help from your end please. I’ve done a complete reset.

  • sandwichdYEG maria cristina (@sandwichdYEG) reported from Edmonton, Alberta

    @Shawhelp hi I was wondering if Shaw WiFi services are down ?

  • ryzshrn Riyaz Sharan (@ryzshrn) reported from Edmonton, Alberta

    I am sitting here at my moms place at her internet speed is disturbingly slow. Called @Shawhelp to ask what gives and I am embarrassed by the plans and customer service offered. Hey @TELUSsupport think you can help my mom out? Looking for basic internet that’s at a decent speed.

  • WillyGrant ***** (@WillyGrant) reported from Edmonton, Alberta

    @Shawhelp Someone already looked into it and could not fix. They booked a technician to come out in 9 days. Why wouldn’t the person in the phone at Shaw have mentioned this? I’ll DM our info. I am not happy.

  • Roopanova X - ⓁⒺⓇⓄⓄⓅ ⒿⒶⓂⒺⓈ 🇨🇦 🦁🐍 (@Roopanova) reported from Edmonton, Alberta

    @Shawhelp Sorry to say this is the second time in a week I've been having issues. I have a new modem and everything. We are paying for good quality strong connection. Getting terrible service of late. This is in the Riverbend area of Edmonton.

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    It’s Battle of Alberta game night & @Shawhelp has inadvertently terminated our TV & Internet services earlier than planned - assuming because of our move? A week without Internet or TV? An experiment where I might measure my BP 4 times a day to see what happens. Up or Down?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CharlyNews1 Charly News (@CharlyNews1) reported

    @Shawhelp @CourtFantinato Hey Jacoby, we all know how "sorry" Shaw is, but it's time to start talking reimbursement. It is time to credit all your customers for the inconvenience. I wouldn't be so perturbed with bad service had I not just completed Shaw's "outage" survey. So very very lame.

  • jmulrainn Justin Mulrain (@jmulrainn) reported

    @Shawhelp This really is in poor taste yall sitting down here with people in downtown having no service

  • defaultprofilex My Info (@defaultprofilex) reported

    @ShawInfo my Blu curve boxes can't keep up with a 4k signal despite being 700 Mbps... Pretty outages for almost 200 bucks a month

  • anotarba Antonio Notarbartolo (@anotarba) reported

    @Shawhelp I can’t see the F1 race you guys need to fix this ASAP!!!!

  • semis57 Semi (@semis57) reported

    @Shawhelp need some help with a new modem install, if anyone feels like answering questions!?

  • Tuttoposto1 Tuttoposto (@Tuttoposto1) reported

    Any updates on outage in AB @Shawhelp ? Last update was 4 hours ago and no internet since 6 am.

  • xd_mck22 dustin xD (@xd_mck22) reported

    @Shawhelp I'm in the Calgary beltline and I get you guys are working on the internet. That's awesome. But I was wondering what happened. Was there an accident or something? Also, will there be any compensation for the outage? Today is one of the few days I have to game and I cant

  • chowdown chowdown (@chowdown) reported

    Crap. Internet down for anyone else downtown #yeg ? @Shawhelp

  • JeffLambe Jeff Lambe (@JeffLambe) reported

    @Shawhelp @Kellervo I have to work from home tomorrow. I'll send Shaw my mobile hotspot bill if service isn't restored by tomorrow morning.

  • KtownRob Robert Leighton (@KtownRob) reported

    @Shawhelp Any update to when a resolution will be?