Shaw outages and service status in St. Albert, Alberta

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St. Albert, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert, and Spruce Grove.

City	Problem Type	Report Time
Edmonton	Wi-fi	1 day ago
Edmonton	Wi-fi	2 days ago
Edmonton	Internet	2 days ago
Edmonton	Internet	3 days ago
Edmonton	Internet	3 days ago
Edmonton	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

• 
  a mid-winter Scott 🎆🍾🇺🇦💙🧡🏒 (@scottthomson68) reported 2 minutes ago from Edmonton, Alberta

  Hey @ShawInfo sweep the snow off the satellite dish! The cable reception is HORRIBLE I WANT MY TV 📺

• 
  Dave Sawchuk (@davesawchuk) reported 7 minutes ago from Edmonton, Alberta

  I’m starting to panic because I don’t know which @Shawhelp channel has the @EdmontonOilers game on in 15 minutes. 4 channels are playing the baseball game. 4 are playing the football game. SEND HELP.

• 
  🦈💍Mrs. A-Cakes Shark💍🦈 (@lexi_applebum) reported 13 minutes ago from Edmonton, Alberta

  @CraveHelp @Shawhelp we're having the same issue, Crave will not load in any browser on our PC

• 
  Great Wall Of Troy (@AvantRider) reported 18 minutes ago from St. Albert, Alberta

  @Shawhelp My new bluecurve tv and internet is quite terrible. I can’t connect to anyone with in app chat.

• 
  Jason Bouwmeester (@JustAnotherJay) reported 19 minutes ago from Spruce Grove, Alberta

  Hey @Shawhelp is TV down in Spruce Grove? Internet is fine as is phone.

• 
  Ronni Gordon (@Ronni__) reported 26 minutes ago from Edmonton, Alberta

  @Shawhelp good day, I keep getting a error msg on my TV x7 days now …and reception is glitching a lot. Can I get some help from your end please. I’ve done a complete reset.

• 
  Joy (@autumnwhisperz) reported 27 minutes ago from Edmonton, Alberta

  @WerdEmUp @Shawhelp @TELUSsupport @RogersHelps @TekSavvyNetwork @TekSavvyBuzz @TekSavvyCSR Oh shit, had the wrong province picked!

• 
  Mary-Helen Clark (@MHClark2617) reported 28 minutes ago from Edmonton, Alberta

  Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.

• 
  Riyaz Sharan (@ryzshrn) reported 28 minutes ago from Edmonton, Alberta

  I am sitting here at my moms place at her internet speed is disturbingly slow. Called @Shawhelp to ask what gives and I am embarrassed by the plans and customer service offered. Hey @TELUSsupport think you can help my mom out? Looking for basic internet that’s at a decent speed.

• 
  🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported 28 minutes ago from St. Albert, Alberta

  @Shawhelp so Shaw Mobile service is only available in BC & AB so I can only use it in those two Provinces?

• 
  Ben (@BenAngus) reported 31 minutes ago from Edmonton, Alberta

  For the first time in ages, someone assumed my partner was a woman in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.

• 
  Skyeseeker (@Skyeseeker) reported 33 minutes ago from Edmonton, Alberta

  @Shawhelp Hi, many cable channels have no signal (are black) at the moment. In downtown Edmonton.

• 
  Scott (@Slummer90) reported 35 minutes ago from Edmonton, Alberta

  @Shawhelp okay so normally your wifi is fine but day is annoying me, I usually can play League of Legends with no issue but today for some reason your wifi here in South Edmonton has been super slow today. My ping as been in the 1700ms range at times.

• 
  Ronni Gordon (@Ronni__) reported 42 minutes ago from Edmonton, Alberta

  @Shawhelp Happy Friday Shaw peeps... wondering if you can check the connection for me, I’m trying to work, but it’s so slow everything is timing out. Also reads privacy warnings on my wifi!!!! #helptodayplease.

• 
  Dick Richie (@DickRichie14) reported 42 minutes ago from Edmonton, Alberta

  WTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬

• 
  maria cristina (@sandwichdYEG) reported 49 minutes ago from Edmonton, Alberta

  @Shawhelp hi I was wondering if Shaw WiFi services are down ?

• 
  Cory Clendenning (@CVChomes) reported 49 minutes ago from Edmonton, Alberta

  @mikebrandon90 @Shawhelp nope..representative couldn't help...90 mins on phone..transferred me to diff dept and I left for @1strnd to watch fights....poor performance Shaw

• 
  doormouse (@GehlD) reported 52 minutes ago from Edmonton, Alberta

  @Shawhelp thanks for the poor servcie of 50$ install fee and sales guy tells me i might have to hire an outside contractor. mis understanding of oh you need an outlet installed . i needed a full cable drop install into an older house and your chat servcie in eastern canada bad

• 
  Leslie Bush (@lesoteric) reported 53 minutes ago from Edmonton, Alberta

  "hopefully fourth time is a charm!" great service from @Shawhelp

• 
  Mark Pavelich (@MarkPavelich) reported 55 minutes ago from Edmonton, Alberta

  @mike_in_yvr @ShawInfo @Shawhelp No it doesn’t. I feel bad for you now. @ShawInfo #BRUTAL

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 4 minutes ago

  @Shawhelp @Rogers another day, another problem with our internet cutting out yet again. 😡

• 
  Vanessa (@Noosiekins) reported 8 minutes ago

  Hey @Shawhelp ... Is shawmail down right now? My email app is asking me to re-login only for it to tell me the credentials are incorrect. Then tried web mail and I also can't seem to login. Only started a few hours ago?

• 
  Uprise Edmonton (Formerly Mixed Journalism) (@UpriseEdmonton) reported 9 minutes ago

  @Shawhelp Outage in Edmonton and surrounding towns! Please provide some sort of update.

• 
  Matthew Johnson (@McJohnson922) reported 9 minutes ago

  @Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time.

• 
  Ugabug (@MaryPChipman) reported 13 minutes ago

  @Shawhelp Yes, the new TV box (#2) is running, however, without a cable, the signal sometimes cuts out - the Internet might be down or slow for a nanosecond. Our WiFi shows as being strong.

• 
  Faulty (@Line_Fault) reported 16 minutes ago

  @Shawhelp my packet loss is 50% 7.8Mbps down! Screaming fast. Chat said it's too busy to help me... literally. Standard every 6 ish month problem

• 
  D (@superdaddoo) reported 18 minutes ago

  PSA: Filed a CCTS complaint against @Rogers & Shaw (@ShawInfo) today. Shaw/Rogers has stated that their internet infrastructure in my community is unable to provide the 2Gbps download speeds during peak times. 50% to 70% bandwidth loss in peak times. But charging people for it.

• 
  Release the files (@BlackBlazeE) reported 20 minutes ago

  Due to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.

• 
  Tyler ❄☕☃ (@Valomir) reported 21 minutes ago

  @Shawhelp There was no known outage. My mo-... *sob* my modem reached the end of it's lifecycle. It died doing it's duty; providing me with high speed internet access both via internet and Wi-Fi. *sob* I am forever grateful for its service and will cherish the memories we made.

• 
  Marty Chan (@Marty_Chan) reported 21 minutes ago

  @Shawhelp Is the internet down in Edmonton Forest Heights? I can’t connect even after resetting my router.