Shaw Outage Report in St. Albert, Alberta
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 20: Problems at Shaw
Shaw is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (12%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near St. Albert, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, Spruce Grove and St. Albert.
City | Problem Type | Report Time |
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Total Blackout | ||
Internet | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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Virginia Fernandes (@skyviewgal) reported from Edmonton, Alberta
@ShawInfo, your endless outages/issues is really becoming an issue. Offering us free movies, does not make up for it.
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#ThisIsBS (@JKerby_88) reported from Edmonton, Alberta
@Shawhelp I have they said your service is a 3rd party email address not Apples iCloud email address so they told me to communicate with Shaw
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta
@Shawhelp Trying to use the website to login
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta
@Shawhelp I don’t have a problem with Gmail
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta
@Shawhelp Ya but it’s your email service they said so that’s why they can’t help
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta
@Shawhelp Apple told me there is no issues they tell me you continue to communicate with you
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#ThisIsBS (@JKerby_88) reported from Edmonton, Alberta
@Shawhelp They said if it’s showing up on MacBook & not my iPhoneits still an issue with Shaw
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta
@Shawhelp I understand but they don’t care they said it’s not their issue has to do with @shaw.ca address
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta
@Shawhelp from @WWENetwork Canadian users will not be able to sign into the mobile apps (iOS or Android) at this time using their cable provider login
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#ThisIsBS (@JKerby_88) reported from Edmonton, Alberta
@Shawhelp after updating the @WWENetwork iOS app there is no option to sign in using my Shaw login
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta
@Shawhelp Again as I mentioned they said not their issues since it’s a 3rd party email client
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Derek Coke-Kerr🏉🇨🇦 (@Rugbyplayer) reported from Edmonton, Alberta
@Shawhelp I’m not buying “hopefully”. I’m buying a schedule I can rely on. I don’t mean to be rude but @Shaw has an obligation to deliver what I pay for. Not “hopefully” but NOW and DEFINATELY.
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#ThisIsBS (@JKerby_88) reported from Edmonton, Alberta
@Shawhelp I have down that
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DaveCarels (@DaveCarels) reported from Edmonton, Alberta
@Shawhelp customer service sucks
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta
@Shawhelp My password be the same as the one I use to login to streaming media services
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta
@Shawhelp I just spoke to Apple via their chat service they said it’s a third-party email client and to continue to chat with Shaw
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta
@Shawhelp can’t login to webmail website “Invalid Shaw email or password. Please try” I know my password
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta
@Shawhelp No I can sign in to Gmail website & Hotmail but not yours
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#ThisIsBS (@JKerby_88) reported from Edmonton, Alberta
@Shawhelp Nether does Apple so who can help
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#ThisIsBS (@JKerby_88) reported from Edmonton, Alberta
@Shawhelp I just got back from Apple Store & they says that the issue with the missing sent email is not their issue but an issue with Shaw
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Doug (@doug_springer) reported
Unbelievable. My cable went out, so I called @ShawInfo only to discover they no longer have 24/7 support. I couldn’t reach anyone until 7 AM. This will likely be the last straw to make me pull the plug on Shaw. With half the country working from home, what a stupid move.
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Deanna Wahl (@DeannaWahl18) reported
@Shawhelp what ******** shaw how long will our tv be out inAgassiz i tried to call bullshit I waited I hr on the phone no answer not service
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Doug (@doug_springer) reported
@Shawhelp Your prices have gone up and your service and quality have gone down. I'm fed up, and when I can't even speak to someone until 7 AM when 25000 of my co-workers are WFH, you lose. I'm done defending you. /2
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Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported
@Shawhelp Is the internet down anywhere in #yeg
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Re_ (@Sunfl2020) reported
@Shawhelp No internet connection in Vancouver today. We need help.
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🇨🇦Nat🇺🇸🇿🇼 (@Natashae190) reported
@Shawhelp @Adelheid_SCA I am having the same issue aswell my tv and internet both stopped working and it's just blinking orange light and l m in Edmonton as well
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Going Forward (@goinkforward) reported
@kevinlovestech @Shawhelp Got or Hitron yesterday. Shaw technician had a long, difficult time getting it working. Dropped signal several times after that. If it acts up again I want another brand, not replacement. Many complaints on Internet. @Shawhelp
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Neil Hamilton 🇨🇦 (@HammieMB) reported
@daveshorr @Shawhelp Hmm...our @Bell_MTS is super slow, too.
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Kassie (@Kassie_YEG) reported
@Shawhelp this is for other ppl here looking for help, please state the city and neighborhood you live in. Help the rest of us avoid renting/buying in the internet NO ZONE. Shaw may be fast but they dont have customer service. Telus, tell us why you hate us. Yea ZERO options
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Deanna Wahl (@DeannaWahl18) reported
@Shawhelp Iam 65 crippled up with arthritis can not bend and breathe to well goes to show what 300 dallars a months buys you . a big pile of **** call me