Shaw Outage Report in St. Albert, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near St. Albert, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert and Spruce Grove.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Wi-fi | |
| Edmonton |
Wi-fi | |
| Edmonton |
Internet | |
| Edmonton |
TV | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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Shaun Painter
(@TheSirShaun) reported
from
Edmonton, Alberta
@Shawhelp Northside edmonton. Any issues? I can't get my internet up and running. Thanks.
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PapaLeits
(@bruceleiter) reported
from
Edmonton, Alberta
@slimschadey161 It’s @Shawhelp that is the issue as usual. It’s the same on all my channels. Turned the TV off for awhile and just switched back on now to watch Finland/US. Let’s hope
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
@DavidDa111877 @Shawhelp We’re moving in three months and will probably do just that. The problem is that I would rather stab my eyeballs before deal with utility companies.
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John Muir
(@muirjohn) reported
from
Edmonton, Alberta
@mylesbosch @Shawhelp Pretty poor customer service
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Jonny
(@jonnyjazzno) reported
from
Edmonton, Alberta
@Shawhelp Hey! I just sent a DM about my internet down
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Tracy ⸮ Sarcasm PR Manager
(@YegTracy) reported
from
Edmonton, Alberta
@Shawhelp Good morning our Internet and TV are offline in Wildrose YEG is it just us or is there a problem like last week?
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Ruth Kelly
(@RuthKewlistmum) reported
from
St. Albert, Alberta
@josh_eberhart @ShawInfo Yes. We have issues too. Not nearly as bad as yours. And the old Shaw was so much better than now. @ShawInfo seem to have lost their great customer service.
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John Muir
(@muirjohn) reported
from
Edmonton, Alberta
@TPHogan @Shawhelp lol see. The worst
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Steven Walton
(@StevenGWalton) reported
from
Edmonton, Alberta
@Shawhelp Never mind. Apparently it is on one of the crave channels - the guide just doesn’t show it. :) I’m good!
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Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp hi Shaw peeps... anyone there who can help me with the setting for my Shaw remote?? I know... stupid question. Followed instructions on back and now it won’t work at all. #HELPGRAMMA
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Well this sucks
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
For over 6 weeks, our cable feed has not worked. Over half of our channels are pixelated ‘ unable to watch. @Shawhelp hasn’t helped. With two trips here, blaming a feed problem outside the house, and providing no updates. This is just a desperate escalation on NFL Sunday!
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
@ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.
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Donna McKinnon
(@illustratedword) reported
from
Edmonton, Alberta
@Shawhelp Hey the ‘last watched’ and numerical channel search isn’t working on the remote. Only Guide search and voice command are working. New batteries in remote. Is this a Shaw issue?
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Ernesto Alferez
(@Alfizzle18) reported
from
Edmonton, Alberta
@Shawhelp Hey! Several channels have been experiencing constant pixelation lately. Known issue? Or just me?
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp I have wait time is long usually your support on Twitter is way faster
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄
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Dave blackston
(@DBlakeston) reported
from
Edmonton, Alberta
@Shawhelp y have u rigged ur system to force 2yr contracts? loyal customer going to reduce service & looking 4 new provider
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A. Duncan
(@ThisIsMeAt52) reported
from
Edmonton, Alberta
@Shawhelp Good morning Shaw. I have an “no IP” issue on my tv box. I called for technical support and was told 15-25 minutes. That was over 90 minutes ago!
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Tracy ⸮ Sarcasm PR Manager
(@YegTracy) reported
from
Edmonton, Alberta
@Shawhelp Hey @Shawhelp our Internet and TV are offline in Wildrose is there another outage like last week?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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RedTamborine
(@RedTamborineTV) reported
@Shawhelp No service in Calgary (Glenbrook) since 12pm. Any updates on the issue and fix?
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Craig E Brown
(@CraigEdBrown) reported
@ShawInfo you’re the worst. Spent 90 min on your chat line wondering if I can get our 5 year old hardware upgraded (so buttons work) and a better price, only to be told that we need a channel “make-over” and that deals take time to create. Switching providers.
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kristina
(@kisforkristina) reported
@Shawhelp They better be working through the damn night, it's a holiday long weekend during a pandemic lockdown, ******** am I supposed to do without internet? Time to switch to telus
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RoTahn Taske
(@RoTahn_Taske) reported
@Shawhelp internet just went down. Any outages in Richmond, BC?
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Robert E Sell
(@robertesell) reported
@ShawInfo The new device you sent me has a default password of "password" with no instructions to the customer to change this. Instead, you point us to your crap app. Wonder how many customer devices are owned...
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Reanimation
(@reanimation03) reported
@ShawInfo still no help, still no internet been days and still haven’t sent anyone out. Ignoring paying customers. Everyone needs to switch to @telus or anyone else
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Chevy the Golden
(@chevy_gr) reported
@Shawhelp Bluecurve sucks! No programmable DVR app. Rewind to a previous point in a program and it starts where the rewind began! Useless!!! Frustrating piece of ****!!
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GhostWarrior⚔ 🇨🇦
(@ghostcatbce) reported
@Shawhelp Hello & #HappyNewYear (I mean that) Now, I signed up for a special deal for #Crave + #HBOMax How do I sign in without getting dinged for an extra charge?
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Wayne Fougere
(@WayneFougere) reported
@Shawhelp Oh oh, I don’t seem to have a Shaw ID or password tho I’m certain I did. Can I get help?
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Patrick
(@TheInsignia94) reported
@Shawhelp @kisforkristina 7 hours and still no fix 😭