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Shaw Outage Report in St. Albert, Alberta

Why is my Shaw service not working?

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 55% Internet (55%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near St. Albert, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, Spruce Grove, St. Albert, and Sturgeon.

CityProblem TypeReport Time
Edmonton Wi-fi 11 hours ago
Edmonton Internet 14 hours ago
Edmonton Internet 1 day ago
Edmonton Internet 3 days ago
Edmonton Internet 3 days ago
Edmonton Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • OutlanderCanuck
    Joanne #SPNFamily #TWDFamily #OutlanderCAN (@OutlanderCanuck) reported from Edmonton, Alberta

    @Shawhelp hi there just sent a dm we are having issues with our wifi not staying connected

  • Waynthurson
    Waynethurson (@Waynthurson) reported from Edmonton, Alberta

    Hey @Shawhelp @ShawInfo the stuff I agreed on the phone to renew my contract and the stuff on the contract are totally different. Now, I can't get anyone to answer o return my calls. On hold with Loyalty Maybe I should just go to @TELUSsupport if you can't fix this.

  • kmoorephotos
    Keith Moore (@kmoorephotos) reported from Edmonton, Alberta

    @Shawhelp another Oilers game & more problems with my cable since the upgraded equipment was installed. Tired of this S_____. So I put my original receiver back in & now it works great!! I’ll send you the bill for fixing the problem 😂

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Again as I mentioned they said not their issues since it’s a 3rd party email client

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp can’t login to webmail website “Invalid Shaw email or password. Please try” I know my password

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Ya but it’s your email service they said so that’s why they can’t help

  • kmoorephotos
    Keith Moore (@kmoorephotos) reported from Edmonton, Alberta

    @ccmb260214 @EdmontonOilers @Sportsnet @Shawhelp Thanks! That’s where I live too & just had my receivers upgraded. It’s not working good at all 😕

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Facebook will not help me so I’m trying my Wi-Fi provider

  • DaveCarels
    DaveCarels (@DaveCarels) reported from Edmonton, Alberta

    @Shawhelp customer service sucks

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp My password be the same as the one I use to login to streaming media services

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Trying to use the website to login

  • ryzshrn
    Riyaz Sharan (@ryzshrn) reported from Edmonton, Alberta

    @Shawhelp the service agent never apologized ... just the lack of customer service is sad. I want my mom to switch cause no one should have to do that much running around to update an address and then brush it off like it doesn’t matter. Also being told well log onto the myshaw

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp They said if it’s showing up on MacBook & not my iPhoneits still an issue with Shaw

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I just spoke to Apple via their chat service they said it’s a third-party email client and to continue to chat with Shaw

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I understand but they don’t care they said it’s not their issue has to do with @shaw.ca address

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Apple told me there is no issues they tell me you continue to communicate with you

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I don’t have a problem with Gmail

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I just got back from Apple Store & they says that the issue with the missing sent email is not their issue but an issue with Shaw

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp But I can login using my Shaw login

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp No I can sign in to Gmail website & Hotmail but not yours

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Co_Piloter
    The CoPiloter (@Co_Piloter) reported

    I am able to read about @Rogers cell outage because i am on @ShawInfo network. This is why this sale should not go through, monopoly screws everyone @CRTCeng #nomerger

  • adifood1234
    Adi lally (@adifood1234) reported

    @Shawhelp Hey there do you guys have an outage in Abbotsford? Internet doesn’t seem to be.

  • baseball_layne
    Layne Douglas (@baseball_layne) reported

    @Shawhelp Ok thanks. I only got an outage the last maybe 5-10 minutes

  • mrwgreig
    Matthew Greig (@mrwgreig) reported

    @ShawInfo waited 4 hours for a confirmed tech appointment to fix my internet that hasn’t worked steadily for 2+ weeks. Nobody shows. Find out nobody was even assigned to my service request.

  • wulfin
    wulfin (@wulfin) reported

    @Shawhelp is there an outage in NW Calgary? I rebooted the modem and it’s flashing orange.

  • baseball_layne
    Layne Douglas (@baseball_layne) reported

    @Shawhelp To be clear, I'm in NW #yyc - outage listed on your website was on other side of town (east). Still out.

  • shenif
    Shenif (@shenif) reported

    @ThisDoorOpens @ShawInfo NOPE: i used Shaw Mobile today and over a 11 minute phone call; it dropped the call and disconnected 5 times; NO WONDER IT'S FREE; GARBAGE IS WHAT IT IS

  • mcmanus17
    D McManus (@mcmanus17) reported

    @Shawhelp are you having internet issues?? My router is working fine but internet is completely out.

  • albermarle99
    rosssboys (@albermarle99) reported

    So basically #rogers shutdown half the #canada cell phone service today and we going to let them get bigger with the @ShawInfo takeover. Not a smart strategy #canpoli @CRTCeng

  • JacqOutOfTheBox
    JacqsIsSickOfTheUCP (@JacqOutOfTheBox) reported

    @AboutRogers What an absolute joke - and you're going to buy @Shawhelp which just makes me wonder what kind of junk service I'll then look forward to with internet 🧐🤬😤