Shaw Outage Report in St. Albert, Alberta

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near St. Albert, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, Spruce Grove, St. Albert, and Sturgeon.

City	Problem Type	Report Time
Edmonton	Internet	2 hours ago
Edmonton	Internet	1 day ago
Edmonton	Internet	2 days ago
Edmonton	Internet	2 days ago
Spruce Grove	Internet	2 days ago
Edmonton	Wi-fi	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

• 
  Nick (@PNM_79) reported 22 seconds ago from Edmonton, Alberta

  @Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!

• 
  Donna McKinnon (@illustratedword) reported 7 minutes ago from Edmonton, Alberta

  @Shawhelp Hey there just got an email asking me to verify my Shaw account. As a long time customer, this seems fishy. Is this a scam? It looks legit.

• 
  Zain (@nyaznahk1996) reported 7 minutes ago from Edmonton, Alberta

  @Shawhelp Coming up on 12 hours of no internet connectivity in Southeast Edmonton. TOTALLY unacceptable in these times. I work from home & Sunday happens to be the one day I relax and catch up on sports. This is beyond outrageous. Fix it or give us an exact ETA. Pathetic service.

• 
  Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported 11 minutes ago from Edmonton, Alberta

  @Shawhelp It’s never worth it. Your people already know what the problem is - and it IS your problem as it only affects 1 channel meaning that the feed you are taking and relaying is flawed. All other channel were fine.

• 
  Nutty of 🇨🇦(soon to be Sir Nutty) (@CameronNuttall) reported 30 minutes ago from St. Albert, Alberta

  @ShawInfo customers, recommend not getting the new Shaw Blue curve PVR! It’s a POS! And customer service ain’t much better!

• 
  Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported 31 minutes ago from Edmonton, Alberta

  Anyone else having trouble getting @MSNBC on @ShawInfo ? #yeg

• 
  Scott (@Slummer90) reported 31 minutes ago from Edmonton, Alberta

  @Shawhelp okay so normally your wifi is fine but day is annoying me, I usually can play League of Legends with no issue but today for some reason your wifi here in South Edmonton has been super slow today. My ping as been in the 1700ms range at times.

• 
  Chris (@patsnation0917) reported 31 minutes ago from Edmonton, Alberta

  @TimM799611 @ShawInfo Unfortunately shaw is just as bad. We were having problems one time. Called and set up a tech to come fix the problem. No one ever showed up. I called to find out what was happening. They told me a tech had been there 3 times and no one answered. We were home all day.

• 
  maria cristina (@sandwichdYEG) reported 32 minutes ago from Edmonton, Alberta

  @Shawhelp hi I was wondering if Shaw WiFi services are down ?

• 
  East meets West (@KeeperOfSheep) reported 32 minutes ago from Edmonton, Alberta

  @TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app

• 
  Ronni Gordon (@Ronni__) reported 35 minutes ago from Edmonton, Alberta

  @Shawhelp good day, I keep getting a error msg on my TV x7 days now …and reception is glitching a lot. Can I get some help from your end please. I’ve done a complete reset.

• 
  Nikki (@nokihu) reported 37 minutes ago from Edmonton, Alberta

  @Shawhelp my spouse cannot get into email. I’m the primary account and it won’t let me change the password. Help. @theBurlyChef

• 
  Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported 38 minutes ago from Edmonton, Alberta

  @ShawInfo “now connecting you your entertainment experience. BULLSHIT This is the worst ******* service in the world. And I pay REAL ******* $$ to be cheated and ****** over by them. #yyc #yeg

• 
  ***** (@WillyGrant) reported 38 minutes ago from Edmonton, Alberta

  @Shawhelp Someone already looked into it and could not fix. They booked a technician to come out in 9 days. Why wouldn’t the person in the phone at Shaw have mentioned this? I’ll DM our info. I am not happy.

• 
  Anshuman Khare (@shredordelete) reported 41 minutes ago from St. Albert, Alberta

  @Shawhelp Sure, I will DM. But problem is not with my account but wider #StAlbert area. I want to figure out if #Shaw is the right choice for working fm home.

• 
  Tamara Konrad (@tamarakonrad) reported 47 minutes ago from Edmonton, Alberta

  @Shawhelp internet outage for over an hour now in SE Edmonton- what’s up?

• 
  𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (@big_fan2019) reported 52 minutes ago from St. Albert, Alberta

  @Shawhelp when I call my friends cell number which is android phone I get static it says he picked up but all I get is static and I don’t hear him. But he can call our house phone no problem

• 
  #FreePalestine (@Harleydadd) reported 52 minutes ago from Spruce Grove, Alberta

  @Shawhelp internet down again in @citysprucegrove It's almost daily lately

• 
  Craig Kuziemsky (@CKuziemsky) reported 52 minutes ago from Edmonton, Alberta

  @Shawhelp our phone and internet is down in SW Edmonton?

• 
  X - ⓁⒺⓇⓄⓄⓅ ⒿⒶⓂⒺⓈ 🇨🇦 🦁🐍 (@Roopanova) reported 55 minutes ago from Edmonton, Alberta

  @Shawhelp Sorry to say this is the second time in a week I've been having issues. I have a new modem and everything. We are paying for good quality strong connection. Getting terrible service of late. This is in the Riverbend area of Edmonton.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeff Marsh (@jeff_marsh) reported 3 minutes ago

  @Shawhelp @FreedomMobile P.S. I used to be proud to be a Shaw customer in that when I spoke to an agent they were always a fellow CDN. The folks I spoke to today in Belize were earnestly trying to do their jobs but honestly they just don't understand my circumstances or needs the way a fellow CDN would!

• 
  Shannon Czemeres (@czemeres) reported 5 minutes ago

  @Shawhelp issues with the app casting again. Always buffering or freezing.

• 
  ConfusedCDN 🤓 🚀 💘🌎🇺🇦 (@MannyChehil) reported 9 minutes ago

  Shaw is down again! Shaw went down at April 4, 2022 at 10:20PM in Langley. Im extremely unhappy with this service and home that it will be online soon, I pay to much for the WiFi to be down again! Please fix this problem as soon as possible. shawhelp

• 
  Holly 🇨🇦 ⏳ (@Hollymcc3) reported 10 minutes ago

  @Shawhelp I can sign in to my Twitter account - how do you think I’m sending you a tweet? And the “contact us” phone number on the website routes me to Belize - which is what I don’t want. Forget it - this Shaw Help is not helping.

• 
  Harley don't play that! (@Harleydadd) reported 10 minutes ago

  Hey @Shawhelp , and discounts for your internet service being out half the day in Edmonton? Most unreliable service

• 
  Chris Myers (@MyersYEG) reported 12 minutes ago

  @TELUS sent us equipment without authorization and took money from our account for a service we never asked for (theft in my books). Now they expect US to ship the unwanted equipment before we get a refund. So long! Hello @Shawhelp

• 
  TheLORD (@thelord187) reported 16 minutes ago

  @Shawhelp what is going on with the connections lately? Any issues NW Sandstone? Been dropping randomly for days #NotaRouterissue #ImaNetworkEngineer #Steamed

• 
  liz lawrence (@lizzlawrence) reported 19 minutes ago

  @Shawhelp is there an outage infuildford/fleetwood area of surrey?

• 
  Brian Kannekens (@roastedfresh4U) reported 19 minutes ago

  Hey @Shawhelp wondering if my wifi isn't working due to the recent power outage in Medicine Hat or if there's some other issue

• 
  Zeegers (@ZeegersTV) reported 23 minutes ago

  @Shawhelp Yes I know there's an issue in my area that has come and gone multiple times and you aren't fixing it. Between Telus Ingress on the plant and a botched infrastructure leg somewhere... IT JUST NEEDS TO BE FIXED... I know this because I used to work for you guys. FIX THIS.