Shaw

Shaw Outage Report in St. Albert, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Albert, Alberta 10/10/2025 07:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near St. Albert, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton and Spruce Grove.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton TV
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Facebook will not help me so I’m trying my Wi-Fi provider

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I don’t have a problem with Gmail

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp can’t login to webmail website “Invalid Shaw email or password. Please try” I know my password

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Apple told me there is no issues they tell me you continue to communicate with you

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I have they said your service is a 3rd party email address not Apples iCloud email address so they told me to communicate with Shaw

  • Waynthurson Waynethurson (@Waynthurson) reported from Edmonton, Alberta

    Hey @Shawhelp @ShawInfo the stuff I agreed on the phone to renew my contract and the stuff on the contract are totally different. Now, I can't get anyone to answer o return my calls. On hold with Loyalty Maybe I should just go to @TELUSsupport if you can't fix this.

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Trying to use the website to login

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I just spoke to Apple via their chat service they said it’s a third-party email client and to continue to chat with Shaw

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp My password be the same as the one I use to login to streaming media services

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp Nether does Apple so who can help

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp No I can sign in to Gmail website & Hotmail but not yours

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Again as I mentioned they said not their issues since it’s a 3rd party email client

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp They said if it’s showing up on MacBook & not my iPhoneits still an issue with Shaw

  • DaveCarels DaveCarels (@DaveCarels) reported from Edmonton, Alberta

    @Shawhelp customer service sucks

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Ya but it’s your email service they said so that’s why they can’t help

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I understand but they don’t care they said it’s not their issue has to do with @shaw.ca address

  • skyviewgal Virginia Fernandes (@skyviewgal) reported from Edmonton, Alberta

    @ShawInfo, your endless outages/issues is really becoming an issue. Offering us free movies, does not make up for it.

  • Rugbyplayer Derek Coke-Kerr🏉🇨🇦 (@Rugbyplayer) reported from Edmonton, Alberta

    @Shawhelp I’m not buying “hopefully”. I’m buying a schedule I can rely on. I don’t mean to be rude but @Shaw has an obligation to deliver what I pay for. Not “hopefully” but NOW and DEFINATELY.

  • OutlanderCanuck Joanne #SPNFamily #TWDFamily #OutlanderCAN (@OutlanderCanuck) reported from Edmonton, Alberta

    @Shawhelp hi there just sent a dm we are having issues with our wifi not staying connected

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I just got back from Apple Store & they says that the issue with the missing sent email is not their issue but an issue with Shaw

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TheHolowacher Nick (@TheHolowacher) reported

    @Shawhelp is there an internet outage in downtown Edmonton?

  • speck_2k B (@speck_2k) reported

    @Shawhelp please check your dm's I am having issues

  • CJL_33 CJ Lynn (@CJL_33) reported

    @Shawhelp I tried but it’s for new only. Must cancel for 90 days to save 50 a month. Seems a bit much. My contract is up in feb but apparently cannot renew unless I want to pay more.

  • EmilyEpew Emily Wright (@EmilyEpew) reported

    @ShawInfo your email platform is the absolute worst in existence. Why do I have to send the same email 4 times before it goes through?? I literally almost didn’t get my application for school processed because YOU didn’t send it and didn’t tell me

  • tatterededge Lelainia Lloyd (She/Her) ♿️🥌🎙🦄 (@tatterededge) reported

    @Shawhelp is your shawmail down? Have been trying to log in for 1/2 hour and all it does is spin without loading.

  • LallyAd LallyA (@LallyAd) reported

    Hey @RogersHelps I hope y’all feel happy I was offered good cell phone plan for three lines on @Bell_Support and @Shawhelp also gave me a good deal on my home service willing to lower on my home service with tv and 1,5gig but no rogers had to drop the call shame

  • MVP7401 Jay (@MVP7401) reported

    @WestJet has become the shaw cable ( @shawinfo ) of the airline industry. Service is not important when everyone is standing in the same line to be served. Dear @WestJet you.are.a.joke.

  • erat_perfect Erat Perfect (@erat_perfect) reported

    **** off @Shawhelp I’m not downloading you stupid app just to change my network name FYI you customer support person was wrong, there is a workaround

  • GordonNelson1 Gord Nelson (@GordonNelson1) reported

    Hey @Shawhelp , I'll need serious help if I see that friggin' Encanto/Disney+/Shaw ad one more time. 4-5 times during @globalnews is a bit much. (I know, not your department but I had to vent).

  • bateman40 Matthew Bateman (@bateman40) reported

    @Shawhelp hi there. Is there an outage in the Dawson Creek BC area? The internet is not working even after restarting the modem.