Shaw Outage Report in St. Albert, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near St. Albert, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, Sturgeon and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Total Blackout | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Total Blackout | |
| Edmonton |
Internet | |
| Edmonton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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Jonny
(@jonnyjazzno) reported
from
Edmonton, Alberta
@Shawhelp Hey! I just sent a DM about my internet down
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John Kerby
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Internet is crap today too many people on it
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Mfon Inyang
(@holla_g) reported
from
Edmonton, Alberta
@ShawInfo my internet just went off some 30mins ago. Is there a service disruption in the Callingwood Area of Edmonton??
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp internet sucks on our Samsung smart tv today but all our other devices work fine
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp issue with WiFi can’t find it on my iPhone 11 Pro and if I do it doesn’t stay connected
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🦈💍Mrs. A-Cakes Shark💍🦈
(@lexi_applebum) reported
from
Edmonton, Alberta
@CraveHelp @Shawhelp we're having the same issue, Crave will not load in any browser on our PC
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Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp hi Shaw peeps... anyone there who can help me with the setting for my Shaw remote?? I know... stupid question. Followed instructions on back and now it won’t work at all. #HELPGRAMMA
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Steven Walton
(@StevenGWalton) reported
from
Edmonton, Alberta
@Shawhelp Never mind. Apparently it is on one of the crave channels - the guide just doesn’t show it. :) I’m good!
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Great Wall Of Troy
(@AvantRider) reported
from
St. Albert, Alberta
@Shawhelp My new bluecurve tv and internet is quite terrible. I can’t connect to anyone with in app chat.
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Ben
(@BenAngus) reported
from
Edmonton, Alberta
For the first time in ages, someone just assumed my partner was a women in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp I have wait time is long usually your support on Twitter is way faster
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Emily Grise
(@eagrise) reported
from
Edmonton, Alberta
@Shawhelp moved to a new house and today the agent did not show up for appointment to install internet. Rebooked for July 30. Please help 🙏
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Well this sucks
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp so Shaw Mobile service is only available in BC & AB so I can only use it in those two Provinces?
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Ben
(@BenAngus) reported
from
Edmonton, Alberta
For the first time in ages, someone assumed my partner was a woman in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.
-
Ernesto Alferez
(@Alfizzle18) reported
from
Edmonton, Alberta
@Shawhelp Hey! Several channels have been experiencing constant pixelation lately. Known issue? Or just me?
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Dave blackston
(@DBlakeston) reported
from
Edmonton, Alberta
@Shawhelp y have u rigged ur system to force 2yr contracts? loyal customer going to reduce service & looking 4 new provider
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Tony Freddie Kuchar
(@KuchTony) reported
from
Edmonton, Alberta
@Shawhelp I just had the worst encounter with a support agent on the phone. Not only am I disappointed about the lack of service I’ve been receiving on my Internet, but now on your support side with an agent. I’m VERY disappointed.
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Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.
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A. Duncan
(@ThisIsMeAt52) reported
from
Edmonton, Alberta
@Shawhelp Good morning Shaw. I have an “no IP” issue on my tv box. I called for technical support and was told 15-25 minutes. That was over 90 minutes ago!
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Terry Bunio (he/him)
(@TBunio) reported
@Shawhelp Appreciate the response. Your customer service rocks!
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Susie Q
(@_ThisIsNowhere_) reported
@soloadventurer @Crackmacs @Shawhelp Yep. Ours it out too in the Beltline. Had to find out from y'all on Twitter about the massive outage. Crickets from Shaw. 🙄
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Marissa Andrea Sellmer
(@MarissaSellmer) reported
I have been told to go back and forth and the store that took my deposit will not phone me back or answer my phone calls. Someone needs to refund me. This is disgusting service from such a large well known company. @ShawInfo @ShopGTC
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trevor boller
(@TrevorBoller) reported
@Shawhelp It’s not an expert problem when you have a nationwide problem
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Alvin Allard
(@alallard) reported
@Shawhelp I have Shaw Blue Curve and for the past several days, my service has been dropping audio on most channels, what's going on? I switched to Shaw because my previous provider had bad service and even worse customer support! BTW, we are in Stonewall
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Bruce Taylor
(@brucedtaylor59) reported
@Shawhelp I’m seeing a constant Audio drop on CTV daily with occasional picture drop , I’m X cable tech 33 yrs these types of issues would be on the top of list to resolve
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mat x
(@macvfx) reported
Hey @Shawhelp please fix! During the great heat dome incident grandma was taken to the hospital. Alive but barely. Now in a home. We transferred phone line to cell. But instead of $0 it is costing her $30/month. Hate to complain but we talked to someone to fix in Oct. Not fixed!
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Jenni
(@JenniArndt08) reported
@Shawhelp It was Yellowstone and 1883 Premiere night too! Terrible timing 😭
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Pat Grundle
(@pgrundle) reported
@Shawhelp Once again Shaw the service is down in White Rock, BC.
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Jodi C✌
(@soloadventurer) reported
@rockabillyon20 @Crackmacs @Shawhelp Same here, at least a month. Our contract is up in Jan and I joked (or not joked) that they're slowly making our service worse and worse so we pay for a bigger package.