Shaw Outage Report in St. Albert, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near St. Albert, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert and Spruce Grove.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
TV | |
| Edmonton |
Internet | |
| Edmonton |
Total Blackout | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
"hopefully fourth time is a charm!" great service from @Shawhelp
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Dick Richie
(@DickRichie14) reported
from
Edmonton, Alberta
WTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬
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Mark Pavelich
(@MarkPavelich) reported
from
Edmonton, Alberta
@Shawhelp It’s NOT WORKING ALL DAY!
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Dick Richie
(@DickRichie14) reported
from
Edmonton, Alberta
WTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬
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Cory Clendenning
(@CVChomes) reported
from
Edmonton, Alberta
@Shawhelp ordering...I've moved on and ordered on my laptop..had this issue 2 mths ago and you guys couldn't fix problem after 45 mins on phone with help desk.
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
another half-day wasted waiting for @Shawhelp to show up and fix ongoing Internet issues. 5+ service calls 4+ new modems 3+ months waiting 2 more hours wasted today with for a tech who never showed up 1 @CCTS_CPRST complaint about to be reopened.
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ESTATE NEST INC.
(@EstateNest) reported
from
Edmonton, Alberta
@ShawInfo worst service on hold for 2hours :31 minutes thank you to the loyalty department of Shaw @ShawInfo brilliant logo shall be we @shawinfo stand for screwing happiness and waittimes sky ticketing
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Mark Pavelich
(@MarkPavelich) reported
from
Edmonton, Alberta
@mike_in_yvr @ShawInfo @Shawhelp No it doesn’t. I feel bad for you now. @ShawInfo #BRUTAL
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Skyeseeker
(@Skyeseeker) reported
from
Edmonton, Alberta
@Shawhelp Hi, many cable channels have no signal (are black) at the moment. In downtown Edmonton.
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Chris LaBossiere
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
After waiting over an hour for @Shawhelp to call me back (they quoted 35 minutes - as 225th in the queue), I am going to bed and will turn off the ringer. I have ducks to kill on the am and can order my new @TELUS service tomorrow. Shaw TV can’t solve the buffering.
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
been working from home. my @ShawInfo Internet goes down daily, often multiple times. scheduling my fourth visit from a tech and the CSR suggests that I could use my 'shaw go-wifi' and head to a coffee shop or something. uh, no. that's why I pay for home internet. FOURTH VISIT
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
@Shawhelp I've asked repeatedly for service credit and the response is the same as yours. The service has already failed. I think it's time for some free internet. FOURTH SERVICE CALL.
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slavo cech
(@slav_metalurges) reported
from
Edmonton, Alberta
@Waynthurson @Shawhelp First gen too slow. The phone it is.
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
.@Shawhelp thinks that it's reasonable for me to need four visits from a tech to maybe fix their internet. suggestions for solutions include 'find somewhere to use public wifi' and 'we'll keep sending techs until you get tired of asking'
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Joy
(@autumnwhisperz) reported
from
Edmonton, Alberta
@WerdEmUp @Shawhelp @TELUSsupport @RogersHelps @TekSavvyNetwork @TekSavvyBuzz @TekSavvyCSR Oh shit, had the wrong province picked!
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp free range sucks tonight sound keeps cutting off & on why
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Dave Sawchuk
(@davesawchuk) reported
from
Edmonton, Alberta
I’m starting to panic because I don’t know which @Shawhelp channel has the @EdmontonOilers game on in 15 minutes. 4 channels are playing the baseball game. 4 are playing the football game. SEND HELP.
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Shawn Logan
(@ShawnLo) reported
from
Morinville, Alberta
@Shawhelp seems there is an outage in Morinville no phone or internet service.
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp I can’t login @CraveCanada on my MacBook because it thinks my password is wrong but it’s not because I can login to the CraveTV app on my iPad no problem but can’t say the same thing for that on my MacBook please help
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DaveCarels
(@DaveCarels) reported
from
Edmonton, Alberta
@Shawhelp I’ve done everything and have been on hold for an hour to make sure I don’t get billed for your poor ppv ordering performance
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Just_Trish
(@JustCdnTrish) reported
@Shawhelp is there wifi issues in Calgary now?
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Mad as hell in Calgary
(@lyn_murray) reported
@LHKirkland1 @ShawInfo We've had issues with our internet and some of our TV channels going out when it gets hot this summer and the past 2 summers. Everything has been rewired and it's still happening - just not as often as last year
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PolitelyDeclines
(@Stuff_Is_Meh) reported
@ShawInfo shaw wtf is up with the internet
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CindyClawford🐈
(@ASharpclaw) reported
@jerrylaboss @Shawhelp Mine has been down since 5am yesterday. Ridiculous.
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DJ
(@DJLittleDipper) reported
@Shawhelp @DPooleAB Shaw, why are you now pretending this is a new issue? We shouldn’t need to DM you.
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TrueNorth
(@StrongFree67) reported
Hey Shaw Your customer service SUCKS It is NOT convenient for customers to to pack up equipment after they cancel your services when we live in Winnipeg & a drop off would be much easier This is all about what is easier for Shaw not customers Not impressed @ShawInfo
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Lana Lou
(@Lana_lou12) reported
@Shawhelp is there an issue with internet in the north end of Saskatoon? We can no longer get a connection.
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J. Scott-McQueen
(@rocketboot) reported
@Shawhelp I've been keeping an eye out for updates on your website, and they're pretty scarce. I understand that the repairs will take time, but it would be nice to have something to reference. Even knowing what the issue is would help, right now your customers have nothing to go off.
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Hebron
(@Yewin09714083) reported
@Shawhelp It's the second day of the outage #Shaw isn't doing anything about it..
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Richard Davies
(@richdavies1) reported
@Shawhelp Please provide an explanation for the north CGY outage and an ETA of its repair. Thanks