Shaw Outage Report in St. Albert, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near St. Albert, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert and Spruce Grove.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Total Blackout | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
TV | |
| Edmonton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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Donna McKinnon
(@illustratedword) reported
from
Edmonton, Alberta
@Shawhelp Is there an outage in Edmonton? TV and internet not working.
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Nick
(@PNM_79) reported
from
Edmonton, Alberta
@Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!
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Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp good day, I keep getting a error msg on my TV x7 days now …and reception is glitching a lot. Can I get some help from your end please. I’ve done a complete reset.
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Riyaz Sharan
(@ryzshrn) reported
from
Edmonton, Alberta
I am sitting here at my moms place at her internet speed is disturbingly slow. Called @Shawhelp to ask what gives and I am embarrassed by the plans and customer service offered. Hey @TELUSsupport think you can help my mom out? Looking for basic internet that’s at a decent speed.
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#FreePalestine
(@Harleydadd) reported
from
Spruce Grove, Alberta
@Shawhelp internet down again in @citysprucegrove It's almost daily lately
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Pradeep Padmanabhan
(@4PillarsEdm) reported
from
Edmonton, Alberta
@Shawhelp I had a rep call today and end the call "what is the point in talking with you". It is an abusive way to talk with an existing customer just because you cannot sell what you want. Where do I complain?
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Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp Happy Friday Shaw peeps... wondering if you can check the connection for me, I’m trying to work, but it’s so slow everything is timing out. Also reads privacy warnings on my wifi!!!! #helptodayplease.
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𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡
(@big_fan2019) reported
from
St. Albert, Alberta
@Shawhelp when I call my friends cell number which is android phone I get static it says he picked up but all I get is static and I don’t hear him. But he can call our house phone no problem
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Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Shawhelp hi. Our wifi is superrrrr slow this last week and we’ve done all the trouble shooting steps. What gives? @theBurlyChef
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Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp ....Good Morning. Long time Customer wondering what channels to add to watch all curling happenings?? And why is it not included in my package?? So no sports, can’t cast or stream TSN OR log into my Shaw account to stream to watch??? HELP ME PLEASE
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X - ⓁⒺⓇⓄⓄⓅ ⒿⒶⓂⒺⓈ 🇨🇦 🦁🐍
(@Roopanova) reported
from
Edmonton, Alberta
@Shawhelp Sorry to say this is the second time in a week I've been having issues. I have a new modem and everything. We are paying for good quality strong connection. Getting terrible service of late. This is in the Riverbend area of Edmonton.
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#FreePalestine
(@Harleydadd) reported
from
Spruce Grove, Alberta
Second day in a row with @Shawhelp internet down. I rely on this for work, and at over $100/month, unacceptable.
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Dylan Sloan (they/them)
(@PrairieDill) reported
from
Edmonton, Alberta
@Shawhelp down in central #yeg?
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Lindsay MacDermott
(@LMacDerm) reported
from
Edmonton, Alberta
@Shawhelp looking for some help! Services are out at home (nothing listed on area services map for disruption). Send you a DM!
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Cathy Cech
(@425cath) reported
from
Edmonton, Alberta
@danskiu @Shawhelp That was a rough day waiting since 9:15 am for Shaw to fix this. Thank goodness it’s up today.
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Craig Kuziemsky
(@CKuziemsky) reported
from
Edmonton, Alberta
@Shawhelp our phone and internet is down in SW Edmonton?
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Guy Lavallee
(@TheRealMovieGuy) reported
from
Edmonton, Alberta
@Shawhelp why is NHL Centre Ice not working!?? I pay for all out of market games, most channels not working, including Jets Leafs game!!
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Jason Bouwmeester
(@JustAnotherJay) reported
from
Spruce Grove, Alberta
Hey @Shawhelp is TV down in Spruce Grove? Internet is fine as is phone.
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Floss Bosses
(@yegFlossBosses) reported
from
Edmonton, Alberta
Has anyone else been having issues with @Shawhelp? I’ve been having to reboot my modem everyday. Twice a day sometimes for over a week now.
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
It’s Battle of Alberta game night & @Shawhelp has inadvertently terminated our TV & Internet services earlier than planned - assuming because of our move? A week without Internet or TV? An experiment where I might measure my BP 4 times a day to see what happens. Up or Down?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Lennr
(@LennRafter) reported
@ThatGuy72 @ShawInfo And still no vaccine for that.... Damn
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Phil
(@winnipeg1975) reported
@ShawInfo the service you provide truly is awful. I think it’s time to switch and be done with you forever.
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Ahad Sarraf
(@sarrafshirazi) reported
@Shawhelp internet got disconnected at my home this morning. Chatted with customer support, the earliest appointment is for Wednesday. And now I am waiting on the phone for past couple of hours to talk to someone. You guys know internet in these days are essential services
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Keenan Kelly
(@KeenanKelly3) reported
@Shawhelp So, my internet went down entirely, and has been down for the last hour and a bit...
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JimmyK
(@JamesieK) reported
@Shawhelp It was just a short outage that time. Sorry for not replying earlier
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SonicDude
(@mitchc45856190) reported
@Shawhelp Just wasted 2 hours waiting for a Shaw tech who never showed up to check our tv signal which is bad then another hour on hold for Shaw support trying to find out what happened to the scheduled appointment. When Shaw Rep finally picked up they had no excuse for why
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Will Hill
(@will_deghill) reported
@Shawhelp Hey, I'm having an issue where my internet goes down multiple times a week. It usually lasts about 15 to 20 minutes... Just wondering if there is a fix for this?
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SonicDude
(@mitchc45856190) reported
@Shawhelp Just watching Pennywise and the tv screen froze for 10 seconds. Then went black for 2 minutes then came back. Then 5 minutes later went black again. Sure would have been nice if that Shaw tech came during the appointment time today to fix the signal strength issue.
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Angry Turtle
(@AngryTurtle_Liz) reported
@Shawhelp #shawsucks Give a telecom company 2 weeks notice to move into a new place and they still leave you high and dry without internet for 3 days cause they couldn't have sent a tech to hook it up on time 0/10 never go with shaw if they're an option
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outdoors
(@loves2hunt1) reported
@Shawhelp Looks like support is as useless as your internet