Shaw outages and service status in St. Albert, Alberta
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Full Outage Map
- Shaw generated 4 outage signals in the last 24 hours around St. Albert, including 4 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and TV.
- The most recent signal from this area was received Aug 21, 3:49 AM EDT.
- Internet (58%)
- E-mail (14%)
- TV (14%)
- Wi-fi (11%)
- Total Blackout (4%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St. Albert, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert, and Spruce Grove.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Wi-fi | 3 hours ago |
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Edmonton
|
Internet | 4 hours ago |
|
Edmonton
|
Internet | 11 hours ago |
|
Edmonton
|
Internet | 14 hours ago |
|
Edmonton
|
Internet | 1 day ago |
|
Edmonton
|
Internet | 1 day ago |
Nearby cities with recent reports
17 recent signals
Community Discussion
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Shaw Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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Riyaz Sharan (@ryzshrn) reported from Edmonton, AlbertaI am sitting here at my moms place at her internet speed is disturbingly slow. Called @Shawhelp to ask what gives and I am embarrassed by the plans and customer service offered. Hey @TELUSsupport think you can help my mom out? Looking for basic internet that’s at a decent speed.
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A. Duncan (@ThisIsMeAt52) reported from Edmonton, Alberta@Shawhelp Good morning Shaw. I have an “no IP” issue on my tv box. I called for technical support and was told 15-25 minutes. That was over 90 minutes ago!
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Mark Pavelich (@MarkPavelich) reported from Edmonton, AlbertaIf I wanted to live in #Cuba with 6 hour outages I would. I don’t @Shawhelp #Brutal the Worst!
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Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, AlbertaI am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄
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DaveCarels (@DaveCarels) reported from Edmonton, Alberta@Shawhelp @JRog55 This is the second Saturday night Shaw PPV has screwed up. Your service sucks
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Chris (@patsnation0917) reported from Edmonton, Alberta@TimM799611 @ShawInfo Unfortunately shaw is just as bad. We were having problems one time. Called and set up a tech to come fix the problem. No one ever showed up. I called to find out what was happening. They told me a tech had been there 3 times and no one answered. We were home all day.
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Eric Petersen (@ericpet) reported from Edmonton, Alberta@WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.
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Emily Grise (@eagrise) reported from Edmonton, Alberta@Shawhelp moved to a new house and today the agent did not show up for appointment to install internet. Rebooked for July 30. Please help 🙏
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slavo cech (@slav_metalurges) reported from Edmonton, Alberta@Waynthurson @Shawhelp First gen too slow. The phone it is.
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Mary-Helen Clark (@MHClark2617) reported from Edmonton, AlbertaCan any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.
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Cory Clendenning (@CVChomes) reported from Edmonton, Alberta@Shawhelp ordering...I've moved on and ordered on my laptop..had this issue 2 mths ago and you guys couldn't fix problem after 45 mins on phone with help desk.
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DE (@FlyingFiveCAN) reported from Edmonton, AlbertaChecking out @Shawhelp deals. online says 89/mth yr 1, 129/mth yr 2. my friends comp says 129/mth for 2 yr and the shaw agent is telling me 159/mth for 2 yr. Get your data straight Shaw this is terrible
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Donna McKinnon (@illustratedword) reported from Edmonton, Alberta@Shawhelp Hey the ‘last watched’ and numerical channel search isn’t working on the remote. Only Guide search and voice command are working. New batteries in remote. Is this a Shaw issue?
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Cory Clendenning (@CVChomes) reported from Edmonton, Alberta@mikebrandon90 @Shawhelp nope..representative couldn't help...90 mins on phone..transferred me to diff dept and I left for @1strnd to watch fights....poor performance Shaw
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Ben (@BenAngus) reported from Edmonton, AlbertaFor the first time in ages, someone assumed my partner was a woman in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.
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Jason Wiwad (@JasonWiwadBP) reported from Edmonton, Alberta@ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience
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A. Duncan (@ThisIsMeAt52) reported from Edmonton, Alberta@Shawhelp Hello. We seem to have lost several channels. Please help.
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Tracy ⸮ Sarcasm PR Manager (@YegTracy) reported from Edmonton, Alberta@Shawhelp Good morning our Internet and TV are offline in Wildrose YEG is it just us or is there a problem like last week?
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Nikki (@nokihu) reported from Edmonton, Alberta@Shawhelp hi. Our wifi is superrrrr slow this last week and we’ve done all the trouble shooting steps. What gives? @theBurlyChef
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Bella Bee (@SmileyYYC) reported@Shawhelp you’re kidding??????? Connection issues NOW????? $300 a month and you’re ***!!!!!
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Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported@Shawhelp Well I guess your app guys heard everybody yelling at them. They just released another update - and this one works. But #getitrightthe1sttime and save yourself trouble.
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Jason Silver (@Da_Big_Dogg) reported@Shawhelp question, when watching the 4k stream of an Oil game it goes all pixelated and looks terrible, this happens many many MANY times in just a few min.. how do we solve this??
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Ryan Brackenbury (@slackerman10) reportedNobody should sign up for @Shawhelp useless customer service that only got worse since the merger. Billions made by these clowns and can’t even get to my house to fix recurrent issues for 48 hours. The amount I pay you should a guy on standby 24/7. #joke #ridiculous #Rogerssucks
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Vanessa (@Noosiekins) reported@Shawhelp You have NO IDEA how inconvenient it is, especially when you are in the middle of transferring between flights and hotels and your email is down.
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Guy_Barnabe (@GuyBarnabe) reported@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
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elwood shand (@edshand1) reported@Shawhelp I’m getting no signal on one of my tvs and the box underneath has no lights but the other boxes do. I changed the hdmi cable and still nothing.
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nobody.hky (@nobodyhky) reportedAnother outage @Shawhelp. Third today and second full, long outage in just over a week. Open ticket but no communication to customers on their website for any of it.
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bc_2027 (@bc_2025_vision) reported@Shawhelp The feedback form seems broken. I filled in the * fields and submitted .. error msg? I checked several times? Please fix form? How do I submit my concern to decision makers? Thank you.
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Heldy (@HeldyCarvalho) reported@Shawhelp @Rogers @RogersHelps I have been with Shaw 10+ years. They used to use automatic card updating services that update expiry dates automatically. Rogers does not use that. Does not notify users. Just charges them $70. At least tell users that service is removed.