Shaw outages and service status in St. Albert, Alberta
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- Shaw generated 1 outage signal in the last 24 hours around St. Albert, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 7, 8:03 AM EDT.
- Internet (50%)
- Wi-fi (16%)
- TV (14%)
- Total Blackout (12%)
- E-mail (9%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St. Albert, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert, and Spruce Grove.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 14 hours ago |
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Wi-fi | 2 days ago |
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Total Blackout | 2 days ago |
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Wi-fi | 3 days ago |
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Internet | 3 days ago |
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Internet | 3 days ago |
Nearby cities with recent reports
15 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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***** (@WillyGrant) reported from Edmonton, Alberta@Shawhelp Shaw had three opportunities to make this right. Thatโs right. I called and spoke to three different people about my ongoing issue with the service. I was offered a 14 day credit for a 36 day problem. I asked to speak to a supervisor. He told me to shut up.
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Derek Coke-Kerr ๐จ๐ฆ๐ (@Rugbyplayer) reported from Edmonton, Alberta@ShawInfo โnow connecting you your entertainment experience. BULLSHIT This is the worst ******* service in the world. And I pay REAL ******* $$ to be cheated and ****** over by them. #yyc #yeg
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Shawn Logan (@ShawnLo) reported from Morinville, Alberta@Shawhelp seems there is an outage in Morinville no phone or internet service.
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***** (@WillyGrant) reported from Edmonton, AlbertaIโm paying for a service from @Shawhelp that Iโm not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and Iโm offered 14 days. Why would you continue to charge me for a service Iโm not receiving? @TELUS Iโd like to switch.
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Leslie Bush (@lesoteric) reported from Edmonton, Albertabeen working from home. my @ShawInfo Internet goes down daily, often multiple times. scheduling my fourth visit from a tech and the CSR suggests that I could use my 'shaw go-wifi' and head to a coffee shop or something. uh, no. that's why I pay for home internet. FOURTH VISIT
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***** (@WillyGrant) reported from Edmonton, Alberta@Shawhelp Youโve had several opportunities today to fix the issue and credit me. Will this call be any different?
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DaveCarels (@DaveCarels) reported from Edmonton, Alberta@Shawhelp @JRog55 This is the second Saturday night Shaw PPV has screwed up. Your service sucks
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David Boles (@DavidJBoles) reported from Edmonton, Alberta@Crackmacs @ShawInfo Encountering the same issue here in the capital. Just got connection & service back.
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Donna McKinnon (@illustratedword) reported from Edmonton, Alberta@Shawhelp Hey there just got an email asking me to verify my Shaw account. As a long time customer, this seems fishy. Is this a scam? It looks legit.
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Jason Wiwad (@JasonWiwadBP) reported from Edmonton, Alberta@ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience
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A. Duncan (@ThisIsMeAt52) reported from Edmonton, Alberta@Shawhelp Hello. We seem to have lost several channels. Please help.
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Kim Q (@KimmieQ10) reported from Edmonton, Alberta@Shawhelp need your help! Trying to help my Mom out. Please check your Dm!
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Dave blackston (@DBlakeston) reported from Edmonton, Alberta@Shawhelp y have u rigged ur system to force 2yr contracts? loyal customer going to reduce service & looking 4 new provider
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Ronni Gordon (@Ronni__) reported from Edmonton, Alberta@Shawhelp hi Shaw peeps... anyone there who can help me with the setting for my Shaw remote?? I know... stupid question. Followed instructions on back and now it wonโt work at all. #HELPGRAMMA
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#FreePalestine (@Harleydadd) reported from Spruce Grove, AlbertaSecond day in a row with @Shawhelp internet down. I rely on this for work, and at over $100/month, unacceptable.
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๐ น๐ พ๐ ท๐ ฝ ๐ บ๐ ด๐๐ ฑ๐ (@JKerby_88) reported from St. Albert, Alberta@Shawhelp internet sucks on our Samsung smart tv today but all our other devices work fine
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Chris LaBossiere ๐ (@ChrisLaBossiere) reported from Edmonton, AlbertaI am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS youโll be up.... get ready. ๐
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Donna McKinnon (@illustratedword) reported from Edmonton, Alberta@Shawhelp Hey the โlast watchedโ and numerical channel search isnโt working on the remote. Only Guide search and voice command are working. New batteries in remote. Is this a Shaw issue?
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๐ น๐ พ๐ ท๐ ฝ ๐ บ๐ ด๐๐ ฑ๐ (@JKerby_88) reported from St. Albert, Alberta@Shawhelp so Shaw Mobile service is only available in BC & AB so I can only use it in those two Provinces?
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Eric Petersen (@ericpet) reported from Edmonton, Alberta@AceNasir @Shawhelp @TELUSBusiness I was leaving them for quality issues (and I had #telusfibre). Maybe I need an independent provider.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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R@X (@RiseN_Guard) reported@ShawInfo LOUSY CUSTOMER SERVICE ....WHY the long wait times just to speak to an agent? You are making billions yet too cheap to hire staff. Corporate Greed!
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TC-VAN (@RageGeist) reported@Shawhelp Hi, my internet has been down about 7hrs now and I'm not seeing my location in the outage section. I contacted support earlier and she said there was an open incident INC1743915 for my area. My postal code is V3B7W4. Any ETA's on service restoration?
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Heldy (@HeldyCarvalho) reported@Shawhelp Thanks. I have been trying to use the chat since 9AM. The auto log out feature every 10 minutes is brutal when you have to hold for support for at least hours. The only reason I stayed with Shaw is because you have had better support than Telus, historically.
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TC-VAN (@RageGeist) reported@Shawhelp Yes I am still without service
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Dani ๐จ๐ฆ ๐๏ธ๐ฟ๐ป๐ฆ (@Dani_NFLfan) reported@Shawhelp every week for like the last year since switching to Rogers, our tv cuts out lforcing us to plug and unplug the little black box & plug it in. It doesnโt happen with our downstairs tv. We also lose the sound and the way to fix it is to rewind and then ff.
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Vanessa (@Noosiekins) reportedHey @Shawhelp ... Is shawmail down right now? My email app is asking me to re-login only for it to tell me the credentials are incorrect. Then tried web mail and I also can't seem to login. Only started a few hours ago?
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Ugabug (@MaryPChipman) reported@Shawhelp Now that there's no cable anymore, is the TV signal going to cut out whenever - like now? Our WiFi was fine.
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Release the files (@BlackBlazeE) reportedDue to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.
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Drimint (@RisenRealm) reported@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
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Tyler โโโ (@Valomir) reported@Shawhelp hey pals, I my internet has ceased working a couple times tonight and I'm wondering if there is an outage near the community of Sunalta in Calgary. The modem light is solid white but neither my wifi or Ethernet produce internet. I have power cycled the modem.