Shaw outages and service status in St. Albert, Alberta
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Full Outage Map
- Shaw generated 1 outage signal in the last 24 hours around St. Albert, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 6, 4:58 AM EDT.
- Internet (48%)
- Wi-fi (16%)
- TV (16%)
- Total Blackout (12%)
- E-mail (9%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St. Albert, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert, and Spruce Grove.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Wi-fi | 20 hours ago |
|
St. Albert
|
Total Blackout | 1 day ago |
|
Edmonton
|
Wi-fi | 2 days ago |
|
Edmonton
|
Internet | 2 days ago |
|
Edmonton
|
Internet | 2 days ago |
|
Edmonton
|
Wi-fi | 2 days ago |
Nearby cities with recent reports
17 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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DE (@FlyingFiveCAN) reported from Edmonton, AlbertaChecking out @Shawhelp deals. online says 89/mth yr 1, 129/mth yr 2. my friends comp says 129/mth for 2 yr and the shaw agent is telling me 159/mth for 2 yr. Get your data straight Shaw this is terrible
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Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta@DavidDa111877 @Shawhelp We’re moving in three months and will probably do just that. The problem is that I would rather stab my eyeballs before deal with utility companies.
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Ronni Gordon (@Ronni__) reported from Edmonton, Alberta@Shawhelp hi Shaw peeps... anyone there who can help me with the setting for my Shaw remote?? I know... stupid question. Followed instructions on back and now it won’t work at all. #HELPGRAMMA
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Nikki (@nokihu) reported from Edmonton, Alberta@Shawhelp my spouse cannot get into email. I’m the primary account and it won’t let me change the password. Help. @theBurlyChef
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, AlbertaIf traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
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#FreePalestine (@Harleydadd) reported from Spruce Grove, Alberta@Shawhelp internet down again in @citysprucegrove It's almost daily lately
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#FreePalestine (@Harleydadd) reported from Spruce Grove, AlbertaSecond day in a row with @Shawhelp internet down. I rely on this for work, and at over $100/month, unacceptable.
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Ben (@BenAngus) reported from Edmonton, AlbertaFor the first time in ages, someone assumed my partner was a woman in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.
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Dick Richie (@DickRichie14) reported from Edmonton, AlbertaWTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬
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Emily Grise (@eagrise) reported from Edmonton, Alberta@Shawhelp moved to a new house and today the agent did not show up for appointment to install internet. Rebooked for July 30. Please help 🙏
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Donna McKinnon (@illustratedword) reported from Edmonton, Alberta@Shawhelp Hey there just got an email asking me to verify my Shaw account. As a long time customer, this seems fishy. Is this a scam? It looks legit.
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Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported from Edmonton, Alberta@Shawhelp It’s never worth it. Your people already know what the problem is - and it IS your problem as it only affects 1 channel meaning that the feed you are taking and relaying is flawed. All other channel were fine.
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta@Shawhelp so Shaw Mobile service is only available in BC & AB so I can only use it in those two Provinces?
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PapaLeits (@bruceleiter) reported from Edmonton, Alberta@slimschadey161 It’s @Shawhelp that is the issue as usual. It’s the same on all my channels. Turned the TV off for awhile and just switched back on now to watch Finland/US. Let’s hope
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doormouse (@GehlD) reported from Edmonton, Alberta@Shawhelp thanks for the poor servcie of 50$ install fee and sales guy tells me i might have to hire an outside contractor. mis understanding of oh you need an outlet installed . i needed a full cable drop install into an older house and your chat servcie in eastern canada bad
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DaveCarels (@DaveCarels) reported from Edmonton, Alberta@Shawhelp I’ve done everything and have been on hold for an hour to make sure I don’t get billed for your poor ppv ordering performance
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Floss Bosses (@yegFlossBosses) reported from Edmonton, AlbertaHas anyone else been having issues with @Shawhelp? I’ve been having to reboot my modem everyday. Twice a day sometimes for over a week now.
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Lindsay MacDermott (@LMacDerm) reported from Edmonton, Alberta@Shawhelp looking for some help! Services are out at home (nothing listed on area services map for disruption). Send you a DM!
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***** (@WillyGrant) reported from Edmonton, Alberta@Shawhelp Someone already looked into it and could not fix. They booked a technician to come out in 9 days. Why wouldn’t the person in the phone at Shaw have mentioned this? I’ll DM our info. I am not happy.
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta@Shawhelp I have wait time is long usually your support on Twitter is way faster
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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🇨🇦 Fans of the Wpg Jets 🇨🇦 🏒🇺🇦 (@FansoftheJets) reported@Shawhelp My email is out for the 3rd time in a week. I can not log into webmail OR my account. I pay you a small fortune for service and all I get his problems
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DJ Phoenix (@DJPh03NiX) reported@Shawhelp This is just for my internet. It shows my account number but all other info brings up errors saying it can’t be retrieved with a retry option that doesn’t do anything. Not sure if there’s work being done on the backend or a server issue but it’s making it impossible to pay online.
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Guy_Barnabe (@GuyBarnabe) reported@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported@Shawhelp I’ve been trying for a while for a solution, but it looks like we will end up changing providers next month, as we have not found a solution and I’m not the only one who has this issue with the X series modems.
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Mark Banks (@markbanks6) reported@Shawhelp I’m not out of region which is why I reached out. I’ve never had this issue previously. This was also viewed on satellite not digital. You can see from my pic that the broadcast was still playing in the background. Normally the screen is black behind the pop up if out of region
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Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported@Shawhelp You’ve admitted you can’t access my account. So what good is sending you a DM? This is my real name. Tell your management to look up my file in your records and fix the problem identified and admitted in your own logs. Entire problem + solution are WITHIN @Rogers. So fix it.
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Vanessa (@Noosiekins) reported@Shawhelp You have NO IDEA how inconvenient it is, especially when you are in the middle of transferring between flights and hotels and your email is down.
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southpaw (@southpaws05) reported@Shawhelp is there an outage in Strathmore, AB for Rogers / Shaw internet service? What is the estimated time for a fix? Your outage map says no problems.
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Siatoro (@Siatoro) reported@Shawhelp Shaw email servers down? Webmail works but no email received on PC, Android, iPhone. Error saying server issues, password issues, etc.
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Gerrit Heikamp (@gerrit_heikamp) reported@Shawhelp A technician was here because of the poor signal that we have. He replaced the router and indicated that all is well. We still have a poor signal causing poor television reception.