Shaw outages and service status in St. Albert, Alberta

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St. Albert, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, Spruce Grove, and St. Albert.

City	Problem Type	Report Time
Edmonton	Internet	15 hours ago
Edmonton	Internet	22 hours ago
Spruce Grove	Internet	2 days ago
Edmonton	Internet	4 days ago
Edmonton	Internet	4 days ago
Edmonton	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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Shaw Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

• 
  Joanne Norum (@jnorum) reported 2 minutes ago from Edmonton, Alberta

  @TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo

• 
  Mark Pavelich (@MarkPavelich) reported 3 minutes ago from Edmonton, Alberta

  @mike_in_yvr @ShawInfo @Shawhelp No it doesn’t. I feel bad for you now. @ShawInfo #BRUTAL

• 
  Dick Richie (@DickRichie14) reported 8 minutes ago from Edmonton, Alberta

  WTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬

• 
  John Muir (@muirjohn) reported 14 minutes ago from Edmonton, Alberta

  @TPHogan @Shawhelp lol see. The worst

• 
  🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported 15 minutes ago from St. Albert, Alberta

  @Shawhelp Well this sucks

• 
  ChazNYEG (@ChazNyeg) reported 18 minutes ago from Edmonton, Alberta

  @ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).

• 
  DE (@FlyingFiveCAN) reported 19 minutes ago from Edmonton, Alberta

  Checking out @Shawhelp deals. online says 89/mth yr 1, 129/mth yr 2. my friends comp says 129/mth for 2 yr and the shaw agent is telling me 159/mth for 2 yr. Get your data straight Shaw this is terrible

• 
  ***** (@WillyGrant) reported 20 minutes ago from Edmonton, Alberta

  Just cancelled my @Shawhelp TV & internet. When I called for help, I ended up talking to a supervisor who had a very misogynistic attitude. He told me to shut up when I was explaining the problem & listen because I’d like what he had to say. I didn’t. I’m no longer a customer.

• 
  Jonny (@jonnyjazzno) reported 30 minutes ago from Edmonton, Alberta

  @Shawhelp Hey! I just sent a DM about my internet down

• 
  Craig Kuziemsky (@CKuziemsky) reported 40 minutes ago from Edmonton, Alberta

  @Shawhelp our phone and internet is down in SW Edmonton?

• 
  Dave blackston (@DBlakeston) reported 41 minutes ago from Edmonton, Alberta

  @Shawhelp y have u rigged ur system to force 2yr contracts? loyal customer going to reduce service & looking 4 new provider

• 
  Phil (@phil2twit) reported 42 minutes ago from Edmonton, Alberta

  @ShawInfo Shaw support sucks

• 
  Lindsay MacDermott (@LMacDerm) reported 43 minutes ago from Edmonton, Alberta

  @Shawhelp looking for some help! Services are out at home (nothing listed on area services map for disruption). Send you a DM!

• 
  Chris LaBossiere (@ChrisLaBossiere) reported 46 minutes ago from Edmonton, Alberta

  After waiting over an hour for @Shawhelp to call me back (they quoted 35 minutes - as 225th in the queue), I am going to bed and will turn off the ringer. I have ducks to kill on the am and can order my new @TELUS service tomorrow. Shaw TV can’t solve the buffering.

• 
  Tamara Konrad (@tamarakonrad) reported 53 minutes ago from Edmonton, Alberta

  @Shawhelp internet outage for over an hour now in SE Edmonton- what’s up?

• 
  Mark Pavelich (@MarkPavelich) reported 57 minutes ago from Edmonton, Alberta

  If I wanted to live in #Cuba with 6 hour outages I would. I don’t @Shawhelp #Brutal the Worst!

• 
  Ben (@BenAngus) reported 57 minutes ago from Edmonton, Alberta

  For the first time in ages, someone just assumed my partner was a women in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.

• 
  East meets West (@KeeperOfSheep) reported 59 minutes ago from Edmonton, Alberta

  @TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app

• 
  #FreePalestine (@Harleydadd) reported 59 minutes ago from Spruce Grove, Alberta

  Second day in a row with @Shawhelp internet down. I rely on this for work, and at over $100/month, unacceptable.

• 
  🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported 59 minutes ago from St. Albert, Alberta

  @Shawhelp internet sucks on our Samsung smart tv today but all our other devices work fine

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Uprise Edmonton (Formerly Mixed Journalism) (@UpriseEdmonton) reported 6 minutes ago

  @Shawhelp Outage in Edmonton and surrounding towns! Please provide some sort of update.

• 
  jimmy TehFreak (@TehFreakTweets) reported 7 minutes ago

  My internet has been down for 3 hours now. @CCarrytel support doesnt open for another 5 1/2 hours and the vendor ( @shawhelp ) who licenses the line to them wont assist because im not THEIR customer. Why tf would I be with outages every 3-4 nights?

• 
  TC-VAN (@RageGeist) reported 9 minutes ago

  @Shawhelp I'm now on day 3 without internet. I contacted support and they gave me case number CCS000011835796. Please have a manager contact me with a resolution timeline. This is atrocious service and I'll be cancelling as soon as I'm able

• 
  Vandelay Industries Inc. (@Mowgz_1) reported 11 minutes ago

  @staceybrotzel @Shawhelp Stuck on CBC. Worst nightmare!!

• 
  Don T Beakunt (@truebusterflash) reported 11 minutes ago

  @Shawhelp As an fyi, Xfinity stream is not working

• 
  j@stW@tching (@j4stW4tching) reported 12 minutes ago

  @Shawhelp aeems that roger/shaw internet in ellerslie edmonton is dropping a lot? Any issues in this area?

• 
  Young and Fly (@Freshtodef) reported 14 minutes ago

  @Shawhelp @LindsayWiebeRD Former Shaw client here of over 25 years. I recommend switching to another provider. Shaw Cable has horrible customer service and no respect for long time customers all they want is your money. I blame it on the merger with even more greedy Rogers customers are just a number now

• 
  Faulty (@Line_Fault) reported 14 minutes ago

  @Shawhelp my packet loss is 50% 7.8Mbps down! Screaming fast. Chat said it's too busy to help me... literally. Standard every 6 ish month problem

• 
  Mark Banks (@markbanks6) reported 17 minutes ago

  @Shawhelp I’m not out of region which is why I reached out. I’ve never had this issue previously. This was also viewed on satellite not digital. You can see from my pic that the broadcast was still playing in the background. Normally the screen is black behind the pop up if out of region

• 
  Rick Alsop (@RickAlsop) reported 17 minutes ago

  @Shawhelp I an not a Rogers customer. They have no idea who i am.