Shaw outages and service status in St. Albert, Alberta

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St. Albert, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, Spruce Grove, and St. Albert.

City	Problem Type	Report Time
Edmonton	Internet	16 hours ago
Edmonton	TV	22 hours ago
Edmonton	Internet	23 hours ago
Edmonton	Internet	1 day ago
Edmonton	TV	1 day ago
Edmonton	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Shaw Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 4 minutes ago from Edmonton, Alberta

  For over 6 weeks, our cable feed has not worked. Over half of our channels are pixelated ‘ unable to watch. @Shawhelp hasn’t helped. With two trips here, blaming a feed problem outside the house, and providing no updates. This is just a desperate escalation on NFL Sunday!

• 
  ***** (@WillyGrant) reported 8 minutes ago from Edmonton, Alberta

  I’m paying for a service from @Shawhelp that I’m not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and I’m offered 14 days. Why would you continue to charge me for a service I’m not receiving? @TELUS I’d like to switch.

• 
  ***** (@WillyGrant) reported 16 minutes ago from Edmonton, Alberta

  @Shawhelp I’ve moved over to @TELUS as a result of your supervisor’s misogynistic attitude. I 💯% do not recommend @Shawhelp as a result of this terrible experience.

• 
  Ben (@BenAngus) reported 19 minutes ago from Edmonton, Alberta

  For the first time in ages, someone just assumed my partner was a women in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.

• 
  Tamara Konrad (@tamarakonrad) reported 21 minutes ago from Edmonton, Alberta

  @Shawhelp internet outage for over an hour now in SE Edmonton- what’s up?

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 22 minutes ago from Edmonton, Alberta

  @DavidDa111877 @Shawhelp We’re moving in three months and will probably do just that. The problem is that I would rather stab my eyeballs before deal with utility companies.

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 26 minutes ago from Edmonton, Alberta

  I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄

• 
  Shaun Painter (@TheSirShaun) reported 32 minutes ago from Edmonton, Alberta

  @Shawhelp Northside edmonton. Any issues? I can't get my internet up and running. Thanks.

• 
  🦈💍Mrs. A-Cakes Shark💍🦈 (@lexi_applebum) reported 33 minutes ago from Edmonton, Alberta

  @CraveHelp @Shawhelp we're having the same issue, Crave will not load in any browser on our PC

• 
  Dick Richie (@DickRichie14) reported 38 minutes ago from Edmonton, Alberta

  WTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬

• 
  John Muir (@muirjohn) reported 39 minutes ago from Edmonton, Alberta

  @mylesbosch @Shawhelp Pretty poor customer service

• 
  Cory Clendenning (@CVChomes) reported 40 minutes ago from Edmonton, Alberta

  @mikebrandon90 @Shawhelp nope..representative couldn't help...90 mins on phone..transferred me to diff dept and I left for @1strnd to watch fights....poor performance Shaw

• 
  Ronni Gordon (@Ronni__) reported 45 minutes ago from Edmonton, Alberta

  @Shawhelp ....Good Morning. Long time Customer wondering what channels to add to watch all curling happenings?? And why is it not included in my package?? So no sports, can’t cast or stream TSN OR log into my Shaw account to stream to watch??? HELP ME PLEASE

• 
  Joanne Norum (@jnorum) reported 47 minutes ago from Edmonton, Alberta

  @TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo

• 
  John Kerby (@JKerby_88) reported 50 minutes ago from St. Albert, Alberta

  @Shawhelp Internet is crap today too many people on it

• 
  Jason Wiwad (@JasonWiwadBP) reported 54 minutes ago from Edmonton, Alberta

  @ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience

• 
  A. Duncan (@ThisIsMeAt52) reported 57 minutes ago from Edmonton, Alberta

  @Shawhelp Hello. We seem to have lost several channels. Please help.

• 
  Ronni Gordon (@Ronni__) reported 57 minutes ago from Edmonton, Alberta

  @Shawhelp good day, I keep getting a error msg on my TV x7 days now …and reception is glitching a lot. Can I get some help from your end please. I’ve done a complete reset.

• 
  Ronni Gordon (@Ronni__) reported 57 minutes ago from Edmonton, Alberta

  @Shawhelp Happy Friday Shaw peeps... wondering if you can check the connection for me, I’m trying to work, but it’s so slow everything is timing out. Also reads privacy warnings on my wifi!!!! #helptodayplease.

• 
  Eric Petersen (@ericpet) reported 59 minutes ago from Edmonton, Alberta

  Spending my morning cancelling my new @Shawhelp connection and it's not even hooked up yet. I always got right through to someone - till I called the cancellation line - now I've been on hold for 10 min and counting. Lots of unhelpful help, until now.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rick Alsop (@RickAlsop) reported 6 minutes ago

  @Shawhelp Says no outages on site but down detector says otherwise. I did call and can’t wait on hold for several hours for an automated reply.

• 
  sarah (@punkwich) reported 7 minutes ago

  lmao I switched my internet to my husband's name with @Rogers slash @ShawInfo and the nice man at the store said I had to call to cancel my current internet, can't do it in store, so I've called every day since Saturday and waited more than an hour on hold without getting thru

• 
  MrYeti (@XLegitJetsFanX) reported 15 minutes ago

  @nobodyhky @Shawhelp Starlink buddy I switched and never will switch back

• 
  Drimint (@RisenRealm) reported 20 minutes ago

  @Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway

• 
  Ugabug (@MaryPChipman) reported 23 minutes ago

  @Shawhelp It's ONLY the TV box. I go on the apps on my TV & watch no problem. Our Internet is strong everywhere.

• 
  Michelle Valancius (@howyougo) reported 23 minutes ago

  Shaw cable rogers cable NOT working anyone else #ShawMedia #rogerscable #shawcable @Shawhelp

• 
  Don T Beakunt (@truebusterflash) reported 25 minutes ago

  @Shawhelp Aaarrrrrgh, 7th time it’s asked me to sign in!

• 
  elwood shand (@edshand1) reported 26 minutes ago

  @Shawhelp I’m getting no signal on one of my tvs and the box underneath has no lights but the other boxes do. I changed the hdmi cable and still nothing.

• 
  Lori Bird (@lorianebird) reported 33 minutes ago

  @sigurdson_chris @Shawhelp @Rogers What customer service? There isn’t any-at all!

• 
  Alex Snow (@Geodude96) reported 35 minutes ago

  @Shawhelp My internet has been cutting out at least once a day for the past few weeks. Called in once before and was told there was a problem in my area but nothing has changed since then. I'm on Zoom at least once/week & need it reliable. Really getting sick of the bad service.