Shaw outages and service status in St. Albert, Alberta
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- Shaw generated 0 outage signals in the last 24 hours around St. Albert, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 28, 10:16 PM EDT.
- Internet (49%)
- Total Blackout (18%)
- Wi-fi (16%)
- E-mail (8%)
- TV (8%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St. Albert, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert, and Spruce Grove.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 days ago |
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Wi-fi | 2 days ago |
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TV | 2 days ago |
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3 days ago | |
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Internet | 3 days ago |
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Internet | 4 days ago |
Nearby cities with recent reports
7 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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East meets West (@KeeperOfSheep) reported from Edmonton, Alberta@TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app
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Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported from Edmonton, Alberta@ShawInfo “now connecting you your entertainment experience. BULLSHIT This is the worst ******* service in the world. And I pay REAL ******* $$ to be cheated and ****** over by them. #yyc #yeg
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Leslie Bush (@lesoteric) reported from Edmonton, Albertabeen working from home. my @ShawInfo Internet goes down daily, often multiple times. scheduling my fourth visit from a tech and the CSR suggests that I could use my 'shaw go-wifi' and head to a coffee shop or something. uh, no. that's why I pay for home internet. FOURTH VISIT
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Scott (@Slummer90) reported from Edmonton, Alberta@Shawhelp okay so normally your wifi is fine but day is annoying me, I usually can play League of Legends with no issue but today for some reason your wifi here in South Edmonton has been super slow today. My ping as been in the 1700ms range at times.
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David Boles (@DavidJBoles) reported from Edmonton, Alberta@Crackmacs @ShawInfo Encountering the same issue here in the capital. Just got connection & service back.
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Zain (@nyaznahk1996) reported from Edmonton, Alberta@Shawhelp Coming up on 12 hours of no internet connectivity in Southeast Edmonton. TOTALLY unacceptable in these times. I work from home & Sunday happens to be the one day I relax and catch up on sports. This is beyond outrageous. Fix it or give us an exact ETA. Pathetic service.
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Steven Walton (@StevenGWalton) reported from Edmonton, Alberta@Shawhelp Never mind. Apparently it is on one of the crave channels - the guide just doesn’t show it. :) I’m good!
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Shaun Painter (@TheSirShaun) reported from Edmonton, Alberta@Shawhelp Northside edmonton. Any issues? I can't get my internet up and running. Thanks.
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Dylan Sloan (they/them) (@PrairieDill) reported from Edmonton, Alberta@Shawhelp down in central #yeg?
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Ernesto Alferez (@Alfizzle18) reported from Edmonton, Alberta@Shawhelp Hey! Several channels have been experiencing constant pixelation lately. Known issue? Or just me?
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, AlbertaIf traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
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Donna McKinnon (@illustratedword) reported from Edmonton, Alberta@Shawhelp Hey there just got an email asking me to verify my Shaw account. As a long time customer, this seems fishy. Is this a scam? It looks legit.
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John Kerby (@JKerby_88) reported from Edmonton, Alberta@Shawhelp I can’t sign in to the @Sportsnet app I know my password
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Jason Bouwmeester (@JustAnotherJay) reported from Spruce Grove, AlbertaHey @Shawhelp is TV down in Spruce Grove? Internet is fine as is phone.
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maria cristina (@sandwichdYEG) reported from Edmonton, Alberta@Shawhelp hi I was wondering if Shaw WiFi services are down ?
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Leslie Bush (@lesoteric) reported from Edmonton, Alberta"hopefully fourth time is a charm!" great service from @Shawhelp
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Emily Grise (@eagrise) reported from Edmonton, Alberta@Shawhelp moved to a new house and today the agent did not show up for appointment to install internet. Rebooked for July 30. Please help 🙏
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DaveCarels (@DaveCarels) reported from Edmonton, Alberta@Shawhelp @JRog55 This is the second Saturday night Shaw PPV has screwed up. Your service sucks
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Dick Richie (@DickRichie14) reported from Edmonton, AlbertaWTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬
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Ruth Kelly (@RuthKewlistmum) reported from St. Albert, Alberta@josh_eberhart @ShawInfo Yes. We have issues too. Not nearly as bad as yours. And the old Shaw was so much better than now. @ShawInfo seem to have lost their great customer service.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Sophie (@sophie_everine) reported@Rogers i pay a lot of money for your service. Why is there an outage????? @Shawhelp
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MrYeti (@XLegitJetsFanX) reported@nobodyhky @Shawhelp Starlink buddy I switched and never will switch back
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Lynelle (@Bogey_Putt) reported@Shawhelp is there an outage in North Burnaby/Capitol Hill area? Internet, TV down as of about 9:15am and 5G is very weak signal only on cell? Status?
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Guy_Barnabe (@GuyBarnabe) reported@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
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Travis Lahey (@Bigroyalt) reportedI am having an issue with our receiver @Shawhelp @ShawDirect I haven’t been able to connect with anyone for support. Can someone please contact me
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Lindsay I.R Wiebe (@LindsayWiebeRD) reportedWell, it’s Sunday afternoon and @Rogers and @Shawhelp never came through with a better plan, so it appears that my services will be discontinued tomorrow after making some calls to Costco’s internet, Teck savvy, Bell & Telus. If anyone has any suggestions on providers, send em.
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b ☾ (@brandobrennan) reported@Shawhelp being on hold for 3 hours so far is quite ridiculous (2 days in a row now). At this point i’m about to dispute charges w my bank. Why is your customer service impossible to contact?
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OC_2030 (@oc_2030_vision) reported@Shawhelp No. It looks like someone found the issue when they came back to work on Monday … next time, please just have someone go to a TV and check for me please. Sometimes the easy way can be easy …
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Alex Deggs (@Alex_Deggs) reported@Shawhelp I have tried all before contacting you. Besides I have tried to login on different devices that I have never used my Rogers account on and it’s the same. Takes me back to login page. Is there somewhere I can be referred to for more help. My security cameras are super important
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O.A (@dae_j01) reported@Shawhelp today is the third day I have been trying to contact your technical support and it is heartbreaking. On one of those days I waited on the call for over 5 hours and no one answered. Can someone reach out to me please? Thank you.