Shaw Outage Report in St. Albert, Alberta
Why is my Shaw service not working?
No problems detected
If you are having issues, please submit a report below.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
Problems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
- Internet (54%)
- TV (18%)
- Wi-fi (11%)
- E-mail (9%)
- Total Blackout (6%)
- Phone (2%)
Live Outage Map Near St. Albert, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, Spruce Grove, St. Albert, and Sturgeon.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Internet | 5 hours ago |
|
Edmonton
|
Internet | 2 days ago |
|
Edmonton
|
Internet | 2 days ago |
|
Edmonton
|
Internet | 3 days ago |
|
Edmonton
|
Internet | 4 days ago |
|
Edmonton
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
-
John Kerby (@JKerby_88) reported from Edmonton, Alberta@Shawhelp I can’t sign in to the @Sportsnet app I know my password
-
Joanne Norum (@jnorum) reported from Edmonton, Alberta@TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo
-
Ben (@BenAngus) reported from Edmonton, AlbertaFor the first time in ages, someone assumed my partner was a woman in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.
-
John Kerby (@JKerby_88) reported from Edmonton, Alberta@Shawhelp I need to because the app TV Guide needs one to fix my issue
-
DE (@FlyingFiveCAN) reported from Edmonton, AlbertaChecking out @Shawhelp deals. online says 89/mth yr 1, 129/mth yr 2. my friends comp says 129/mth for 2 yr and the shaw agent is telling me 159/mth for 2 yr. Get your data straight Shaw this is terrible
-
John Kerby (@JKerby_88) reported from St. Albert, Alberta@Shawhelp Internet is crap today too many people on it
-
Ben (@BenAngus) reported from Edmonton, AlbertaFor the first time in ages, someone just assumed my partner was a women in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.
-
Eric Petersen (@ericpet) reported from Edmonton, Alberta@AceNasir @Shawhelp @TELUSBusiness I was leaving them for quality issues (and I had #telusfibre). Maybe I need an independent provider.
-
Emily Grise (@eagrise) reported from Edmonton, Alberta@Shawhelp moved to a new house and today the agent did not show up for appointment to install internet. Rebooked for July 30. Please help 🙏
-
Eric Petersen (@ericpet) reported from Edmonton, AlbertaSpending my morning cancelling my new @Shawhelp connection and it's not even hooked up yet. I always got right through to someone - till I called the cancellation line - now I've been on hold for 10 min and counting. Lots of unhelpful help, until now.
-
Horace (@gqkeroppi) reported from Edmonton, Alberta@Shawhelp I can’t access my TV guide on my gateway portal, and I can’t record any TV programs because of it. Please advise as to when this problem will be resolved as it is very inconvenient
-
Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, AlbertaIf traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
-
🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta@Shawhelp internet sucks on our Samsung smart tv today but all our other devices work fine
-
Great Wall Of Troy (@AvantRider) reported from St. Albert, Alberta@Shawhelp My new bluecurve tv and internet is quite terrible. I can’t connect to anyone with in app chat.
-
#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp That sucks I want to watch episode one before episode 2
-
🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta@Shawhelp so Shaw Mobile service is only available in BC & AB so I can only use it in those two Provinces?
-
Eric Petersen (@ericpet) reported from Edmonton, Alberta@WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.
-
Kim Q (@KimmieQ10) reported from Edmonton, Alberta@Shawhelp need your help! Trying to help my Mom out. Please check your Dm!
-
Mfon Inyang (@holla_g) reported from Edmonton, Alberta@ShawInfo my internet just went off some 30mins ago. Is there a service disruption in the Callingwood Area of Edmonton??
-
Tony Freddie Kuchar (@KuchTony) reported from Edmonton, Alberta@Shawhelp I just had the worst encounter with a support agent on the phone. Not only am I disappointed about the lack of service I’ve been receiving on my Internet, but now on your support side with an agent. I’m VERY disappointed.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Jodi Forzani (@SupahMagick) reported@ShawInfo I’ve been on hold to speak to a customer service person for 1 hour and 30 mins. Is that really the best service you have to offer your clients?
-
Erin R Osborne (@OraPyralis) reported@Shawhelp gotta say for all the money I pay for internet with you guys it should be a hell of a lot more reliable. My service is down AGAIN. Is it your service or is it the crappy 7 year old router I’m still having to rent from you jokers. Nice to have it all fixed.
-
Jacques Putter (@Jacques_Putter) reported@Shawhelp is there currently an internet outage in Sidney BC? I lost my connection a couple of minutes ago
-
Alex (@Alex90436150) reported@Shawhelp internet outage in Trail BC ??
-
fishboi (@ryang3567) reported@Shawhelp I need help with my internet. It keeps going down
-
S (@viastxph) reported@Shawhelp you guys actually have the worst customer service
-
Bjorn Richt (@BjornRicht) reported@Shawhelp Is there an outage in Central Saanich??
-
Mike Grant (@mkghockey) reported@ShawInfo your online help is easily the most useless form of help. 1 hour of messaging and still have not once been asked how to fix my problem. You guys absolutely SUCK!!!!!!!
-
Mike Grimes (@Mc3ain) reported@Shawhelp seriously ticked off about how you have locked down WiFi settings in the blue curve gateways, some people need to be able to change these settings, I have customers calling me because their smart devices will no longer connect because we can't separate 2.4 and 5ghz...
-
Dennis (a.k.a. Devo) (@djdevo79) reported@Shawhelp Modem sends packets Zooming through the Internet Happy customer