Shaw outages and service status in St. Albert, Alberta

Problems in the last 24 hours in St. Albert, Alberta

Shaw signals over the past 24 hours, with local activity from St. Albert, Alberta and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• St. Albert, Alberta and nearby areas
• Service-wide baseline

Live Outage Map Near St. Albert, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, Spruce Grove, and St. Albert.

City	Problem Type	Report Time
Edmonton	TV	11 hours ago
Edmonton	TV	13 hours ago
Edmonton	Internet	2 days ago
Edmonton	Internet	2 days ago
Edmonton	Internet	4 days ago
Edmonton	Phone	8 days ago

Nearby cities with recent reports

Community Discussion

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Shaw Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

• 
  Mark Pavelich (@MarkPavelich) reported 2 minutes ago from Edmonton, Alberta

  @mike_in_yvr @ShawInfo @Shawhelp No it doesn’t. I feel bad for you now. @ShawInfo #BRUTAL

• 
  PapaLeits (@bruceleiter) reported 14 minutes ago from Edmonton, Alberta

  @slimschadey161 It’s @Shawhelp that is the issue as usual. It’s the same on all my channels. Turned the TV off for awhile and just switched back on now to watch Finland/US. Let’s hope

• 
  Ronni Gordon (@Ronni__) reported 15 minutes ago from Edmonton, Alberta

  @Shawhelp hi Shaw peeps... anyone there who can help me with the setting for my Shaw remote?? I know... stupid question. Followed instructions on back and now it won’t work at all. #HELPGRAMMA

• 
  #FreePalestine (@Harleydadd) reported 20 minutes ago from Spruce Grove, Alberta

  @Shawhelp internet down again in @citysprucegrove It's almost daily lately

• 
  Jason Bouwmeester (@JustAnotherJay) reported 21 minutes ago from Spruce Grove, Alberta

  Hey @Shawhelp is TV down in Spruce Grove? Internet is fine as is phone.

• 
  slavo cech (@slav_metalurges) reported 22 minutes ago from Edmonton, Alberta

  @Waynthurson @Shawhelp First gen too slow. The phone it is.

• 
  Leslie Bush (@lesoteric) reported 23 minutes ago from Edmonton, Alberta

  another half-day wasted waiting for @Shawhelp to show up and fix ongoing Internet issues. 5+ service calls 4+ new modems 3+ months waiting 2 more hours wasted today with for a tech who never showed up 1 @CCTS_CPRST complaint about to be reopened.

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 29 minutes ago from Edmonton, Alberta

  I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄

• 
  Ernesto Alferez (@Alfizzle18) reported 30 minutes ago from Edmonton, Alberta

  @Shawhelp Hey! Several channels have been experiencing constant pixelation lately. Known issue? Or just me?

• 
  Skyeseeker (@Skyeseeker) reported 38 minutes ago from Edmonton, Alberta

  @Shawhelp Hi, many cable channels have no signal (are black) at the moment. In downtown Edmonton.

• 
  Eric Petersen (@ericpet) reported 40 minutes ago from Edmonton, Alberta

  @WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.

• 
  A. Duncan (@ThisIsMeAt52) reported 46 minutes ago from Edmonton, Alberta

  @Shawhelp Hello. We seem to have lost several channels. Please help.

• 
  Nikki (@nokihu) reported 50 minutes ago from Edmonton, Alberta

  @Shawhelp hi. Our wifi is superrrrr slow this last week and we’ve done all the trouble shooting steps. What gives? @theBurlyChef

• 
  Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported 53 minutes ago from Edmonton, Alberta

  @Shawhelp It’s never worth it. Your people already know what the problem is - and it IS your problem as it only affects 1 channel meaning that the feed you are taking and relaying is flawed. All other channel were fine.

• 
  ChazNYEG (@ChazNyeg) reported 54 minutes ago from Edmonton, Alberta

  @ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).

• 
  #ThisIsBS (@JKerby_88) reported 54 minutes ago from St. Albert, Alberta

  @Shawhelp I can’t login @CraveCanada on my MacBook because it thinks my password is wrong but it’s not because I can login to the CraveTV app on my iPad no problem but can’t say the same thing for that on my MacBook please help

• 
  Pradeep Padmanabhan (@4PillarsEdm) reported 54 minutes ago from Edmonton, Alberta

  @Shawhelp I had a rep call today and end the call "what is the point in talking with you". It is an abusive way to talk with an existing customer just because you cannot sell what you want. Where do I complain?

• 
  Leslie Bush (@lesoteric) reported 55 minutes ago from Edmonton, Alberta

  "hopefully fourth time is a charm!" great service from @Shawhelp

• 
  Cory Clendenning (@CVChomes) reported 58 minutes ago from Edmonton, Alberta

  @mikebrandon90 @Shawhelp nope..representative couldn't help...90 mins on phone..transferred me to diff dept and I left for @1strnd to watch fights....poor performance Shaw

• 
  Scott (@Slummer90) reported 58 minutes ago from Edmonton, Alberta

  @Shawhelp okay so normally your wifi is fine but day is annoying me, I usually can play League of Legends with no issue but today for some reason your wifi here in South Edmonton has been super slow today. My ping as been in the 1700ms range at times.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Banks (@markbanks6) reported 5 minutes ago

  @Shawhelp I’m not out of region which is why I reached out. I’ve never had this issue previously. This was also viewed on satellite not digital. You can see from my pic that the broadcast was still playing in the background. Normally the screen is black behind the pop up if out of region

• 
  Jonathan Mason (@masonstcc) reported 5 minutes ago

  My @Shawhelp @RogersHelps cable boxes are not working. I don't think the internet is consistent either. Ever since the forced 'upgrade' from Shaw to Rogers hardware. I need a service tech on site to fix this problem. Loyal customer for over 20 years.

• 
  Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported 6 minutes ago

  Dealing with @Shawhelp @Rogers even when all you did is cancel your longtime Shaw service.. But they keep billing you and hitting you with late charges and threatening cancellation… …when you have already cancelled and sent back modem & tv box, proven by courier waybill.

• 
  🙀🛸 (@cartfullofcats) reported 9 minutes ago

  @Shawhelp Not even really the point. It looks like you've broken our contract with no explanation. But we'll look into our options.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 10 minutes ago

  @Shawhelp I already called, and they said no. I’ve been a customer for years and so has my family.

• 
  Mr. C (@Me_Caramidaru) reported 10 minutes ago

  @Shawhelp Surrey Internet service down? again?

• 
  R@X (@RiseN_Guard) reported 11 minutes ago

  @ShawInfo LOUSY CUSTOMER SERVICE ....WHY the long wait times just to speak to an agent? You are making billions yet too cheap to hire staff. Corporate Greed!

• 
  Rick Alsop (@RickAlsop) reported 15 minutes ago

  @Shawhelp Yes still issues as its not working

• 
  CHC 16 (@CHCMike) reported 15 minutes ago

  @Shawhelp any issues in the Murrayville Langley BC area. Internet has been out for over an hour and nothing on site about outage

• 
  Dave (@Danrek77) reported 17 minutes ago

  @Shawhelp No timeline, no email confirmation, and I’m not a new customer. I’m being billed for 2 gigabit now, without the hardware for it. I am hesitant to send this beat up box back without knowing I will be getting hardware to actually use the service

Shaw outage reports by location

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Alberta

• Calgary
• Edmonton
• Lacombe
• Sherwood Park
• St. Albert

British Columbia

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• Victoria

Manitoba

• Winnipeg

All Shaw report locations