Shaw outages and service status in St. Albert, Alberta

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St. Albert, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert, and Spruce Grove.

City	Problem Type	Report Time
Edmonton	Internet	14 hours ago
Edmonton	Wi-fi	2 days ago
St. Albert	Total Blackout	2 days ago
Edmonton	Wi-fi	3 days ago
Edmonton	Internet	3 days ago
Edmonton	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

• 
  ***** (@WillyGrant) reported 1 minute ago from Edmonton, Alberta

  @Shawhelp Shaw had three opportunities to make this right. That’s right. I called and spoke to three different people about my ongoing issue with the service. I was offered a 14 day credit for a 36 day problem. I asked to speak to a supervisor. He told me to shut up.

• 
  Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported 10 minutes ago from Edmonton, Alberta

  @ShawInfo “now connecting you your entertainment experience. BULLSHIT This is the worst ******* service in the world. And I pay REAL ******* $$ to be cheated and ****** over by them. #yyc #yeg

• 
  Shawn Logan (@ShawnLo) reported 10 minutes ago from Morinville, Alberta

  @Shawhelp seems there is an outage in Morinville no phone or internet service.

• 
  ***** (@WillyGrant) reported 12 minutes ago from Edmonton, Alberta

  I’m paying for a service from @Shawhelp that I’m not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and I’m offered 14 days. Why would you continue to charge me for a service I’m not receiving? @TELUS I’d like to switch.

• 
  Leslie Bush (@lesoteric) reported 17 minutes ago from Edmonton, Alberta

  been working from home. my @ShawInfo Internet goes down daily, often multiple times. scheduling my fourth visit from a tech and the CSR suggests that I could use my 'shaw go-wifi' and head to a coffee shop or something. uh, no. that's why I pay for home internet. FOURTH VISIT

• 
  ***** (@WillyGrant) reported 21 minutes ago from Edmonton, Alberta

  @Shawhelp You’ve had several opportunities today to fix the issue and credit me. Will this call be any different?

• 
  DaveCarels (@DaveCarels) reported 28 minutes ago from Edmonton, Alberta

  @Shawhelp @JRog55 This is the second Saturday night Shaw PPV has screwed up. Your service sucks

• 
  David Boles (@DavidJBoles) reported 31 minutes ago from Edmonton, Alberta

  @Crackmacs @ShawInfo Encountering the same issue here in the capital. Just got connection & service back.

• 
  Donna McKinnon (@illustratedword) reported 31 minutes ago from Edmonton, Alberta

  @Shawhelp Hey there just got an email asking me to verify my Shaw account. As a long time customer, this seems fishy. Is this a scam? It looks legit.

• 
  Jason Wiwad (@JasonWiwadBP) reported 34 minutes ago from Edmonton, Alberta

  @ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience

• 
  A. Duncan (@ThisIsMeAt52) reported 37 minutes ago from Edmonton, Alberta

  @Shawhelp Hello. We seem to have lost several channels. Please help.

• 
  Kim Q (@KimmieQ10) reported 37 minutes ago from Edmonton, Alberta

  @Shawhelp need your help! Trying to help my Mom out. Please check your Dm!

• 
  Dave blackston (@DBlakeston) reported 39 minutes ago from Edmonton, Alberta

  @Shawhelp y have u rigged ur system to force 2yr contracts? loyal customer going to reduce service & looking 4 new provider

• 
  Ronni Gordon (@Ronni__) reported 44 minutes ago from Edmonton, Alberta

  @Shawhelp hi Shaw peeps... anyone there who can help me with the setting for my Shaw remote?? I know... stupid question. Followed instructions on back and now it won’t work at all. #HELPGRAMMA

• 
  #FreePalestine (@Harleydadd) reported 46 minutes ago from Spruce Grove, Alberta

  Second day in a row with @Shawhelp internet down. I rely on this for work, and at over $100/month, unacceptable.

• 
  🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported 48 minutes ago from St. Albert, Alberta

  @Shawhelp internet sucks on our Samsung smart tv today but all our other devices work fine

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 52 minutes ago from Edmonton, Alberta

  I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄

• 
  Donna McKinnon (@illustratedword) reported 54 minutes ago from Edmonton, Alberta

  @Shawhelp Hey the ‘last watched’ and numerical channel search isn’t working on the remote. Only Guide search and voice command are working. New batteries in remote. Is this a Shaw issue?

• 
  🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported 54 minutes ago from St. Albert, Alberta

  @Shawhelp so Shaw Mobile service is only available in BC & AB so I can only use it in those two Provinces?

• 
  Eric Petersen (@ericpet) reported 59 minutes ago from Edmonton, Alberta

  @AceNasir @Shawhelp @TELUSBusiness I was leaving them for quality issues (and I had #telusfibre). Maybe I need an independent provider.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  R@X (@RiseN_Guard) reported 3 minutes ago

  @ShawInfo LOUSY CUSTOMER SERVICE ....WHY the long wait times just to speak to an agent? You are making billions yet too cheap to hire staff. Corporate Greed!

• 
  TC-VAN (@RageGeist) reported 3 minutes ago

  @Shawhelp Hi, my internet has been down about 7hrs now and I'm not seeing my location in the outage section. I contacted support earlier and she said there was an open incident INC1743915 for my area. My postal code is V3B7W4. Any ETA's on service restoration?

• 
  Heldy (@HeldyCarvalho) reported 5 minutes ago

  @Shawhelp Thanks. I have been trying to use the chat since 9AM. The auto log out feature every 10 minutes is brutal when you have to hold for support for at least hours. The only reason I stayed with Shaw is because you have had better support than Telus, historically.

• 
  TC-VAN (@RageGeist) reported 6 minutes ago

  @Shawhelp Yes I am still without service

• 
  Dani 🇨🇦 🕊️📿🇻🇦 (@Dani_NFLfan) reported 9 minutes ago

  @Shawhelp every week for like the last year since switching to Rogers, our tv cuts out lforcing us to plug and unplug the little black box & plug it in. It doesn’t happen with our downstairs tv. We also lose the sound and the way to fix it is to rewind and then ff.

• 
  Vanessa (@Noosiekins) reported 9 minutes ago

  Hey @Shawhelp ... Is shawmail down right now? My email app is asking me to re-login only for it to tell me the credentials are incorrect. Then tried web mail and I also can't seem to login. Only started a few hours ago?

• 
  Ugabug (@MaryPChipman) reported 10 minutes ago

  @Shawhelp Now that there's no cable anymore, is the TV signal going to cut out whenever - like now? Our WiFi was fine.

• 
  Release the files (@BlackBlazeE) reported 12 minutes ago

  Due to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.

• 
  Drimint (@RisenRealm) reported 12 minutes ago

  @Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway

• 
  Tyler ❄☕☃ (@Valomir) reported 13 minutes ago

  @Shawhelp hey pals, I my internet has ceased working a couple times tonight and I'm wondering if there is an outage near the community of Sunalta in Calgary. The modem light is solid white but neither my wifi or Ethernet produce internet. I have power cycled the modem.