Shaw

Shaw Outage Report in St. Albert, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Albert, Alberta 03/01/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near St. Albert, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, Sturgeon and St. Albert.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaSturgeon TV
CanadaEdmonton Internet
CanadaEdmonton TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • holla_g Mfon Inyang (@holla_g) reported from Edmonton, Alberta

    @ShawInfo my internet just went off some 30mins ago. Is there a service disruption in the Callingwood Area of Edmonton??

  • Alfizzle18 Ernesto Alferez (@Alfizzle18) reported from Edmonton, Alberta

    @Shawhelp Hey! Several channels have been experiencing constant pixelation lately. Known issue? Or just me?

  • lexi_applebum 🦈💍Mrs. A-Cakes Shark💍🦈 (@lexi_applebum) reported from Edmonton, Alberta

    @CraveHelp @Shawhelp we're having the same issue, Crave will not load in any browser on our PC

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    @DavidDa111877 @Shawhelp We’re moving in three months and will probably do just that. The problem is that I would rather stab my eyeballs before deal with utility companies.

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp issue with WiFi can’t find it on my iPhone 11 Pro and if I do it doesn’t stay connected

  • BenAngus Ben (@BenAngus) reported from Edmonton, Alberta

    For the first time in ages, someone just assumed my partner was a women in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    For over 6 weeks, our cable feed has not worked. Over half of our channels are pixelated ‘ unable to watch. @Shawhelp hasn’t helped. With two trips here, blaming a feed problem outside the house, and providing no updates. This is just a desperate escalation on NFL Sunday!

  • ThisIsMeAt52 A. Duncan (@ThisIsMeAt52) reported from Edmonton, Alberta

    @Shawhelp Good morning Shaw. I have an “no IP” issue on my tv box. I called for technical support and was told 15-25 minutes. That was over 90 minutes ago!

  • eagrise Emily Grise (@eagrise) reported from Edmonton, Alberta

    @Shawhelp moved to a new house and today the agent did not show up for appointment to install internet. Rebooked for July 30. Please help 🙏

  • KuchTony Tony Freddie Kuchar (@KuchTony) reported from Edmonton, Alberta

    @Shawhelp I just had the worst encounter with a support agent on the phone. Not only am I disappointed about the lack of service I’ve been receiving on my Internet, but now on your support side with an agent. I’m VERY disappointed.

  • Ronni__ Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp hi Shaw peeps... anyone there who can help me with the setting for my Shaw remote?? I know... stupid question. Followed instructions on back and now it won’t work at all. #HELPGRAMMA

  • MHClark2617 Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta

    Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.

  • BenAngus Ben (@BenAngus) reported from Edmonton, Alberta

    For the first time in ages, someone assumed my partner was a woman in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.

  • StevenGWalton Steven Walton (@StevenGWalton) reported from Edmonton, Alberta

    @Shawhelp Never mind. Apparently it is on one of the crave channels - the guide just doesn’t show it. :) I’m good!

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp so Shaw Mobile service is only available in BC & AB so I can only use it in those two Provinces?

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp internet sucks on our Samsung smart tv today but all our other devices work fine

  • DBlakeston Dave blackston (@DBlakeston) reported from Edmonton, Alberta

    @Shawhelp y have u rigged ur system to force 2yr contracts? loyal customer going to reduce service & looking 4 new provider

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I have wait time is long usually your support on Twitter is way faster

  • jonnyjazzno Jonny (@jonnyjazzno) reported from Edmonton, Alberta

    @Shawhelp Hey! I just sent a DM about my internet down

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Well this sucks

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DekksShepherd Dekks "Stream Dog" Shepherd #BlackLivesMatter (@DekksShepherd) reported

    @Shawhelp I just had a tech come over and say it's your infrastructure. I'm not taking this to DM because your company's incompetence has broken my last straw for the 8th time this year costing me more money than the value of the plan.

  • awoolsey31 Anna Woolsey (@awoolsey31) reported

    @ShawInfo I have been with the company for 15 years. However starting in November I have seen my bill double. Pay attention all whose reading you will end up with double your bill from SHAW. Had to call in 3 months in a row to have it fixed with promise of resolution each time

  • OndreeahSGH Ondreeah: FATTEST ***** ON ONLYFANS (3.6% OF) (@OndreeahSGH) reported

    Hey @ShawInfo I just noticed you charge me $10 a pop every time I have to call in and get you guys to reset my modem because your service blows. How is this my fault and why am I being charged for your incompetence?

  • evercranky evercranky (@evercranky) reported

    @ShawInfo you are the worst! Your “maintenance” yesterday night bricked my modem! No fix, no replacement until “maybe” next week. No internet means, I can’t do my work and I’m mandated to work from home! You keep raising your prices for shitty service. You suck! #shawsucks

  • karihanna77 Kari Hanna (@karihanna77) reported

    @Shawhelp your chat sucks! I've been chatting with 2 different guys and they are getting no where for over 2 hrs! Why can't they schedule a tech to come fix my pvr problem??

  • Beb_SSBU SSH | Beb 🐵👍 (@Beb_SSBU) reported

    About to write a quiz and internet goes down **** you @ShawInfo

  • noee_01 noee_01 (@noee_01) reported

    @Shawhelp I've sent a DM....need help please!

  • SharlaO99 Sharla (@SharlaO99) reported

    @Shawhelp I’m getting low bandwidth messages on my tv, would changing the ‘channel’ help that? Thanks.

  • OrbisAetherum Carlos 'Chase' Faro (@OrbisAetherum) reported

    @Shawhelp Is Shaw MyAccount down? Endless loading loop on multiple computers and my phone.

  • awoolsey31 Anna Woolsey (@awoolsey31) reported

    @ShawInfo Please let me tell you about Shaw. You are the worst company I have ever dealt with ever. In the matter of 3 months I have had to contact you 6 times over billing issues dealing with old promo codes ( that’s what I’m being told now) Just reactivating pricing I had with you since