Shaw outages and service status in St. Albert, Alberta
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around St. Albert, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 7, 11:23 AM EDT.
- Internet (33%)
- Wi-fi (33%)
- TV (33%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St. Albert, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, Spruce Grove, St. Albert, and Sturgeon.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Internet | 1 hour ago |
|
Edmonton
|
Wi-fi | 7 hours ago |
|
Edmonton
|
Internet | 1 day ago |
|
Edmonton
|
TV | 1 day ago |
|
Edmonton
|
Internet | 1 day ago |
|
Edmonton
|
1 day ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Shaw Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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Dick Richie (@DickRichie14) reported from Edmonton, AlbertaWTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬
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Dave Sawchuk (@davesawchuk) reported from Edmonton, AlbertaI’m starting to panic because I don’t know which @Shawhelp channel has the @EdmontonOilers game on in 15 minutes. 4 channels are playing the baseball game. 4 are playing the football game. SEND HELP.
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Leslie Bush (@lesoteric) reported from Edmonton, Albertabeen working from home. my @ShawInfo Internet goes down daily, often multiple times. scheduling my fourth visit from a tech and the CSR suggests that I could use my 'shaw go-wifi' and head to a coffee shop or something. uh, no. that's why I pay for home internet. FOURTH VISIT
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ESTATE NEST INC. (@EstateNest) reported from Edmonton, Alberta@ShawInfo worst service on hold for 2hours :31 minutes thank you to the loyalty department of Shaw @ShawInfo brilliant logo shall be we @shawinfo stand for screwing happiness and waittimes sky ticketing
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp That sucks I want to watch episode one before episode 2
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Shawn Logan (@ShawnLo) reported from Morinville, Alberta@Shawhelp seems there is an outage in Morinville no phone or internet service.
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Horace (@gqkeroppi) reported from Edmonton, Alberta@Shawhelp I can’t access my TV guide on my gateway portal, and I can’t record any TV programs because of it. Please advise as to when this problem will be resolved as it is very inconvenient
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Leslie Bush (@lesoteric) reported from Edmonton, Alberta@Shawhelp I've asked repeatedly for service credit and the response is the same as yours. The service has already failed. I think it's time for some free internet. FOURTH SERVICE CALL.
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Leslie Bush (@lesoteric) reported from Edmonton, Alberta.@Shawhelp thinks that it's reasonable for me to need four visits from a tech to maybe fix their internet. suggestions for solutions include 'find somewhere to use public wifi' and 'we'll keep sending techs until you get tired of asking'
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp free range sucks tonight sound keeps cutting off & on why
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Jason Wiwad (@JasonWiwadBP) reported from Edmonton, Alberta@ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience
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Leslie Bush (@lesoteric) reported from Edmonton, Albertaanother half-day wasted waiting for @Shawhelp to show up and fix ongoing Internet issues. 5+ service calls 4+ new modems 3+ months waiting 2 more hours wasted today with for a tech who never showed up 1 @CCTS_CPRST complaint about to be reopened.
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Dick Richie (@DickRichie14) reported from Edmonton, AlbertaWTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬
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slavo cech (@slav_metalurges) reported from Edmonton, Alberta@Waynthurson @Shawhelp First gen too slow. The phone it is.
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Cory Clendenning (@CVChomes) reported from Edmonton, Alberta@Shawhelp ordering...I've moved on and ordered on my laptop..had this issue 2 mths ago and you guys couldn't fix problem after 45 mins on phone with help desk.
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Chris LaBossiere (@ChrisLaBossiere) reported from Edmonton, AlbertaAfter waiting over an hour for @Shawhelp to call me back (they quoted 35 minutes - as 225th in the queue), I am going to bed and will turn off the ringer. I have ducks to kill on the am and can order my new @TELUS service tomorrow. Shaw TV can’t solve the buffering.
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Leslie Bush (@lesoteric) reported from Edmonton, Alberta"hopefully fourth time is a charm!" great service from @Shawhelp
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Skyeseeker (@Skyeseeker) reported from Edmonton, Alberta@Shawhelp Hi, many cable channels have no signal (are black) at the moment. In downtown Edmonton.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Dawn🇨🇦 (@DawnAstbury) reported@Shawhelp Your customer service is brutal! Can’t get a person on the phone nor the app now. I’ve been billed twice in a week and my wifi still needs to be fixed. I’m still in limbo. Need some customer service help please!
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Rose Hillier (@rlhnyvr) reported@Shawhelp I couldn't find the Knowledge channel on the On Demand listings. Can you help?
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Just_Trish (@JustCdnTrish) reported@Shawhelp is gateway down?
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Girls Go Grape (@GirlsGoGrape) reportedHaving a horrible time with @Shawhelp ... the opposite of help.
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jenni (@sunshinejennni) reported@Shawhelp Just FYI no one will actually help me resolve this. I’ve wasted 4 hours on this today and now I’m still stuck with telus 😭
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Kathryn (@Whisperkatt) reported@shawhelp hello, my internet has been down for the past 3 hours in SW Calgary. Any reports / updates?
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Michelle Mlcak (@seachellesocial) reportedSo, so, so beyond upset that @Shawhelp locked me into a contract without my knowledge. No spoken word, no signature, nothing. @TELUS has an incredible #BlackFriday deal and I just wanted to see if Shaw had a lower cost I could take advantage of. Not a happy customer right now.
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sami (@sa20_98) reported@thesoussmeister @Shawhelp do you know if mts is having problems? if not bro I think a switch might happen
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Anna Greenwood-Lee (@AnnaGreenwoodL1) reported@daringibson1 @TELUS @ShawInfo If they could extend the $10 internet to everyone who qualifies for the city's fair entry program that would help
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JAXSONbru (@hexjaxson) reported@ShawInfo @Shawhelp me and my friends are all having packet loss issues in cowichan bc I’ve checked my pc it’s not on my end it’s your service is this gonna be fixed or no it’s been 2 days.