Shaw

Shaw Outage Report in St. Albert, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Albert, Alberta 11/20/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near St. Albert, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton and St. Albert.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Total Blackout
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • MarkPavelich Mark Pavelich (@MarkPavelich) reported from Edmonton, Alberta

    @mike_in_yvr @ShawInfo @Shawhelp No it doesn’t. I feel bad for you now. @ShawInfo #BRUTAL

  • DickRichie14 Dick Richie (@DickRichie14) reported from Edmonton, Alberta

    WTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬

  • CVChomes Cory Clendenning (@CVChomes) reported from Edmonton, Alberta

    @mikebrandon90 @Shawhelp nope..representative couldn't help...90 mins on phone..transferred me to diff dept and I left for @1strnd to watch fights....poor performance Shaw

  • CVChomes Cory Clendenning (@CVChomes) reported from Edmonton, Alberta

    @Shawhelp BS..on phone with support and they cang figure it out after 30.mins

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @dc1385 @Shawhelp Any updates on login

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp free range sucks tonight sound keeps cutting off & on why

  • DaveCarels DaveCarels (@DaveCarels) reported from Edmonton, Alberta

    @Shawhelp @JRog55 This is the second Saturday night Shaw PPV has screwed up. Your service sucks

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp @dc1385 Still having this issue

  • DaveCarels DaveCarels (@DaveCarels) reported from Edmonton, Alberta

    @Shawhelp I’ve done everything and have been on hold for an hour to make sure I don’t get billed for your poor ppv ordering performance

  • autumnwhisperz Joy (@autumnwhisperz) reported from Edmonton, Alberta

    @WerdEmUp @Shawhelp @TELUSsupport @RogersHelps @TekSavvyNetwork @TekSavvyBuzz @TekSavvyCSR Oh shit, had the wrong province picked!

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I can’t login @CraveCanada on my MacBook because it thinks my password is wrong but it’s not because I can login to the CraveTV app on my iPad no problem but can’t say the same thing for that on my MacBook please help

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Yes no option to sign in using cable provider after this weeks big @WWE app update

  • DickRichie14 Dick Richie (@DickRichie14) reported from Edmonton, Alberta

    WTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬

  • Skyeseeker Skyeseeker (@Skyeseeker) reported from Edmonton, Alberta

    @Shawhelp Hi, many cable channels have no signal (are black) at the moment. In downtown Edmonton.

  • slav_metalurges slavo cech (@slav_metalurges) reported from Edmonton, Alberta

    @Waynthurson @Shawhelp First gen too slow. The phone it is.

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp No they told me via WWE Network Support Chat

  • MarkPavelich Mark Pavelich (@MarkPavelich) reported from Edmonton, Alberta

    @Shawhelp It’s NOT WORKING ALL DAY!

  • ShawnLo Shawn Logan (@ShawnLo) reported from Morinville, Alberta

    @Shawhelp seems there is an outage in Morinville no phone or internet service.

  • EstateNest ESTATE NEST INC. (@EstateNest) reported from Edmonton, Alberta

    @ShawInfo worst service on hold for 2hours :31 minutes thank you to the loyalty department of Shaw @ShawInfo brilliant logo shall be we @shawinfo stand for screwing happiness and waittimes sky ticketing

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Why can’t I login to the @WWENetwork using my Show Go login information

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DeanEdmonton Dean Edmonton (@DeanEdmonton) reported

    @Shawhelp I waited on the phone for 50 minutes before I hung up and the chat line at the same time for 45 minutes to get an agent. This outage was not on your outage page and I got nothing but grief trying to report it. You service is terrible.

  • stang8869 James Aspinall (@stang8869) reported

    @Shawhelp I'm on Shaw Mobile because my internet is not working, and i can't connect to that link.

  • stang8869 James Aspinall (@stang8869) reported

    @Shawhelp Great, i have to wait until the 18th for service i have to pay for that has broken the same way outside of my residence 3 years in a row. Some of us have to work from home? Do you cover lost wages for not fixing a recurring problem? 5 times the exact same issue in 3 years?

  • DrunkChefGeorge DCG (@DrunkChefGeorge) reported

    @Shawhelp when is this Calgary internet outage going to be resolved? Been basically a full day outage

  • Coach_JRW Jason Wetsch (@Coach_JRW) reported

    @BAskari247 @Shawhelp Same in NE Edmonton has been crap for 4 hours now

  • saphzsaphz orthojake (@saphzsaphz) reported

    @BAskari247 @Shawhelp Same issue here in Northern Ontario

  • Coach_JRW Jason Wetsch (@Coach_JRW) reported

    One advantage to the crappy @Shawhelp tv feed today is that we don't have to listen to the terrible @Sportsnet commentators during this Oilers game. #picturenosound for hours

  • the_gunnshow Scottie B. Pippen (@the_gunnshow) reported

    @Shawhelp @BAskari247 Same problem.

  • tojules_gale Jules (@tojules_gale) reported

    @Shawhelp When is service is Crossfield being restored? Internet and cable have been out most of the day.

  • stang8869 James Aspinall (@stang8869) reported

    @Shawhelp The lack of accountability to not fix a 3 year issue is horrible. Id like to have the contact information of someone in charge of customer service please.