Shaw outages and service status in St. Albert, Alberta
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around St. Albert, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Sep 3, 1:32 AM EDT.
- Internet (49%)
- E-mail (16%)
- Wi-fi (16%)
- TV (14%)
- Total Blackout (5%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St. Albert, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, Spruce Grove, and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Internet | 2 days ago |
|
Edmonton
|
Internet | 3 days ago |
|
Edmonton
|
Internet | 4 days ago |
|
Edmonton
|
TV | 7 days ago |
|
Spruce Grove
|
Wi-fi | 8 days ago |
|
Edmonton
|
Wi-fi | 9 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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Shaw Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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Mark Pavelich (@MarkPavelich) reported from Edmonton, AlbertaIf I wanted to live in #Cuba with 6 hour outages I would. I donโt @Shawhelp #Brutal the Worst!
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Ruth Kelly (@RuthKewlistmum) reported from St. Albert, Alberta@josh_eberhart @ShawInfo Yes. We have issues too. Not nearly as bad as yours. And the old Shaw was so much better than now. @ShawInfo seem to have lost their great customer service.
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John Kerby (@JKerby_88) reported from Edmonton, Alberta@Shawhelp I need to because the app TV Guide needs one to fix my issue
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Emily Grise (@eagrise) reported from Edmonton, Alberta@Shawhelp moved to a new house and today the agent did not show up for appointment to install internet. Rebooked for July 30. Please help ๐
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Jason Bouwmeester (@JustAnotherJay) reported from Spruce Grove, AlbertaHey @Shawhelp is TV down in Spruce Grove? Internet is fine as is phone.
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Eric Petersen (@ericpet) reported from Edmonton, AlbertaSpending my morning cancelling my new @Shawhelp connection and it's not even hooked up yet. I always got right through to someone - till I called the cancellation line - now I've been on hold for 10 min and counting. Lots of unhelpful help, until now.
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John Muir (@muirjohn) reported from Edmonton, Alberta@mylesbosch @Shawhelp Pretty poor customer service
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Ray (@menard_ray) reported from Edmonton, AlbertaHey @Shawhelp why am I getting almost no functionality when Iโm on nationwide? Supposed to have 2Gigs of full service. Iโve used .37 and nothing works (internet, messaging, email) when Iโm connected to nationwide Seems that I am yet again paying for something Iโm not getting
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๐๐๐_๐๐๐๐๐๐๐ก (@big_fan2019) reported from St. Albert, Alberta@Shawhelp when I call my friends cell number which is android phone I get static it says he picked up but all I get is static and I donโt hear him. But he can call our house phone no problem
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๐ น๐ พ๐ ท๐ ฝ ๐ บ๐ ด๐๐ ฑ๐ (@JKerby_88) reported from St. Albert, Alberta@Shawhelp Well this sucks
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Anshuman Khare (@shredordelete) reported from St. Albert, Alberta@Shawhelp Sure, I will DM. But problem is not with my account but wider #StAlbert area. I want to figure out if #Shaw is the right choice for working fm home.
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A. Duncan (@ThisIsMeAt52) reported from Edmonton, Alberta@Shawhelp Good morning Shaw. I have an โno IPโ issue on my tv box. I called for technical support and was told 15-25 minutes. That was over 90 minutes ago!
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Ernesto Alferez (@Alfizzle18) reported from Edmonton, Alberta@Shawhelp Hey! Several channels have been experiencing constant pixelation lately. Known issue? Or just me?
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Ronni Gordon (@Ronni__) reported from Edmonton, Alberta@Shawhelp ....Good Morning. Long time Customer wondering what channels to add to watch all curling happenings?? And why is it not included in my package?? So no sports, canโt cast or stream TSN OR log into my Shaw account to stream to watch??? HELP ME PLEASE
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Mary-Helen Clark (@MHClark2617) reported from Edmonton, AlbertaCan any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp That sucks I want to watch episode one before episode 2
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Lincoln Ho | Yegventures ๐ป๐ฆ๐จ๐ฆ๐ญ๐ฐ (@yegventures) reported from Edmonton, AlbertaIf traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
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Leslie Bush (@lesoteric) reported from Edmonton, Albertabeen working from home. my @ShawInfo Internet goes down daily, often multiple times. scheduling my fourth visit from a tech and the CSR suggests that I could use my 'shaw go-wifi' and head to a coffee shop or something. uh, no. that's why I pay for home internet. FOURTH VISIT
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***** (@WillyGrant) reported from Edmonton, Alberta@Shawhelp Youโve had several opportunities today to fix the issue and credit me. Will this call be any different?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Dave W (@penskefile79) reported@Shawhelp I need help. My cable keeps cutting out - to the point I canโt watch anything. The shows I recorded also have issues. Some of them have audio issues or are not accessible. Iโve tried to call a couple times - but the hold time is +1 hour and I just give up. Please help.
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Lynelle (@Bogey_Putt) reported@Shawhelp is there an outage in North Burnaby/Capitol Hill area? Internet, TV down as of about 9:15am and 5G is very weak signal only on cell? Status?
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bc_2027 (@bc_2025_vision) reported@Shawhelp The feedback form seems broken. I filled in the * fields and submitted .. error msg? I checked several times? Please fix form? How do I submit my concern to decision makers? Thank you.
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bc_2027 (@bc_2025_vision) reported@Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold โฆ no clue whether we will wait hours๐
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Sleepless in YYC๐จ๐ฆ๐ฌ๐ง (@kvlovely19) reported@YYCCowboy @Autumblues @Shawhelp I don't I did try to check their website on my phone for outages and it's giving me only bc not Alberta. so I logged into my account and that's how I found out when the outage started
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Bella Bee ๏ฃฟ (@SmileyYYC) reportedWTF .@shawhelp ????? You decide to go down during #HockeyDayInCanada ! ๐ก
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Ugabug (@MaryPChipman) reported@Shawhelp It's ONLY the TV box. I go on the apps on my TV & watch no problem. Our Internet is strong everywhere.
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Bri (@cyberqt) reported@TSN_Sports @Shawhelp why does F1 sound like they are yelling down a tin hallway? It's only the show, not the commercials. It's awful. It was both TSN channels(practice and qualifying)
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'Nucknation (@surrey1111) reported@Shawhelp Hello Folks : First โHappy New Yearโ to you all !! I need to get in my modems properties and thus want to log in. Typical methods are not working. Can you help please ? I have Rogers with Shaw modemalmost 8 months old.
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Ziad ๐ท Fazel ๐จ๐ฆ๐บ๐ฆ๐ (@ZiadFazel) reported@Shawhelp Youโve admitted you canโt access my account. So what good is sending you a DM? This is my real name. Tell your management to look up my file in your records and fix the problem identified and admitted in your own logs. Entire problem + solution are WITHIN @Rogers. So fix it.