Shaw outages and service status in St. Albert, Alberta

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St. Albert, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert, and Spruce Grove.

City	Problem Type	Report Time
Edmonton	Internet	1 hour ago
Edmonton	TV	18 hours ago
Edmonton	Internet	19 hours ago
Edmonton	TV	20 hours ago
Edmonton	Internet	21 hours ago
St. Albert	TV	24 hours ago

Nearby cities with recent reports

Community Discussion

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Shaw Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

• 
  maria cristina (@sandwichdYEG) reported 4 minutes ago from Edmonton, Alberta

  @Shawhelp hi I was wondering if Shaw WiFi services are down ?

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 8 minutes ago from Edmonton, Alberta

  For over 6 weeks, our cable feed has not worked. Over half of our channels are pixelated ‘ unable to watch. @Shawhelp hasn’t helped. With two trips here, blaming a feed problem outside the house, and providing no updates. This is just a desperate escalation on NFL Sunday!

• 
  🦈💍Mrs. A-Cakes Shark💍🦈 (@lexi_applebum) reported 16 minutes ago from Edmonton, Alberta

  @CraveHelp @Shawhelp we're having the same issue, Crave will not load in any browser on our PC

• 
  DaveCarels (@DaveCarels) reported 16 minutes ago from Edmonton, Alberta

  @Shawhelp I’ve done everything and have been on hold for an hour to make sure I don’t get billed for your poor ppv ordering performance

• 
  Mark Pavelich (@MarkPavelich) reported 19 minutes ago from Edmonton, Alberta

  If I wanted to live in #Cuba with 6 hour outages I would. I don’t @Shawhelp #Brutal the Worst!

• 
  David Boles (@DavidJBoles) reported 23 minutes ago from Edmonton, Alberta

  @Crackmacs @ShawInfo Encountering the same issue here in the capital. Just got connection & service back.

• 
  Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported 28 minutes ago from Edmonton, Alberta

  @Shawhelp It’s never worth it. Your people already know what the problem is - and it IS your problem as it only affects 1 channel meaning that the feed you are taking and relaying is flawed. All other channel were fine.

• 
  Dick Richie (@DickRichie14) reported 29 minutes ago from Edmonton, Alberta

  WTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬

• 
  Riyaz Sharan (@ryzshrn) reported 31 minutes ago from Edmonton, Alberta

  I am sitting here at my moms place at her internet speed is disturbingly slow. Called @Shawhelp to ask what gives and I am embarrassed by the plans and customer service offered. Hey @TELUSsupport think you can help my mom out? Looking for basic internet that’s at a decent speed.

• 
  Nutty of 🇨🇦(soon to be Sir Nutty) (@CameronNuttall) reported 33 minutes ago from St. Albert, Alberta

  @ShawInfo customers, recommend not getting the new Shaw Blue curve PVR! It’s a POS! And customer service ain’t much better!

• 
  Kim Q (@KimmieQ10) reported 34 minutes ago from Edmonton, Alberta

  @Shawhelp need your help! Trying to help my Mom out. Please check your Dm!

• 
  Dick Richie (@DickRichie14) reported 39 minutes ago from Edmonton, Alberta

  WTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬

• 
  Eric Petersen (@ericpet) reported 42 minutes ago from Edmonton, Alberta

  @AceNasir @Shawhelp @TELUSBusiness I was leaving them for quality issues (and I had #telusfibre). Maybe I need an independent provider.

• 
  John Kerby (@JKerby_88) reported 44 minutes ago from Edmonton, Alberta

  @Shawhelp I can’t sign in to the @Sportsnet app I know my password

• 
  Lindsay MacDermott (@LMacDerm) reported 48 minutes ago from Edmonton, Alberta

  @Shawhelp looking for some help! Services are out at home (nothing listed on area services map for disruption). Send you a DM!

• 
  ***** (@WillyGrant) reported 50 minutes ago from Edmonton, Alberta

  @Shawhelp I’ve moved over to @TELUS as a result of your supervisor’s misogynistic attitude. I 💯% do not recommend @Shawhelp as a result of this terrible experience.

• 
  Joanne Norum (@jnorum) reported 51 minutes ago from Edmonton, Alberta

  @TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo

• 
  🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported 51 minutes ago from St. Albert, Alberta

  @Shawhelp Well this sucks

• 
  doormouse (@GehlD) reported 52 minutes ago from Edmonton, Alberta

  @Shawhelp thanks for the poor servcie of 50$ install fee and sales guy tells me i might have to hire an outside contractor. mis understanding of oh you need an outlet installed . i needed a full cable drop install into an older house and your chat servcie in eastern canada bad

• 
  Jason Bouwmeester (@JustAnotherJay) reported 56 minutes ago from Spruce Grove, Alberta

  Hey @Shawhelp is TV down in Spruce Grove? Internet is fine as is phone.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Don T Beakunt (@truebusterflash) reported 3 minutes ago

  @Shawhelp Aaarrrrrgh, 7th time it’s asked me to sign in!

• 
  stacey brotzel (@staceybrotzel) reported 5 minutes ago

  @Shawhelp I am a very unhappy customer. Spent one hour on the chat line waiting for customer service agent. Then he said he couldn’t help me and a phone. When I called and got through to someone, the lady was lovely. Transferred me to customer service and it was closed.

• 
  Tyler ❄☕☃ (@Valomir) reported 11 minutes ago

  @Shawhelp There was no known outage. My mo-... *sob* my modem reached the end of it's lifecycle. It died doing it's duty; providing me with high speed internet access both via internet and Wi-Fi. *sob* I am forever grateful for its service and will cherish the memories we made.

• 
  bc_2027 (@bc_2025_vision) reported 12 minutes ago

  @Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟

• 
  'Nucknation (@surrey1111) reported 14 minutes ago

  @Shawhelp Thanks for asking. My wifi is good. But i have barely got 1 line on network (vertical), and sometimes in the other end of my house, i can’t download or upload and call drops. I was hoping to change something there to make it better.

• 
  D (@superdaddoo) reported 15 minutes ago

  PSA: Filed a CCTS complaint against @Rogers & Shaw (@ShawInfo) today. Shaw/Rogers has stated that their internet infrastructure in my community is unable to provide the 2Gbps download speeds during peak times. 50% to 70% bandwidth loss in peak times. But charging people for it.

• 
  Bella Bee  (@SmileyYYC) reported 17 minutes ago

  WTF .@shawhelp ????? You decide to go down during #HockeyDayInCanada ! 😡

• 
  Rick Alsop (@RickAlsop) reported 19 minutes ago

  @Shawhelp how long will the Internet be down? My busiest day of the month

• 
  Marty Chan (@Marty_Chan) reported 20 minutes ago

  @Shawhelp Is there an outage in Edmonton? I am in Forest Heights and my internet is out. I rebooted the router twice. No luck.

• 
  Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 21 minutes ago

  @Shawhelp is there an outage in Calgary? I've got no TV and internet i think is down too. I've unplugged both modem and cable box, plugged back in and nothing