Shaw outages and service status in St. Albert, Alberta
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around St. Albert, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Sep 10, 2:55 PM EDT.
- Internet (55%)
- Wi-fi (24%)
- TV (12%)
- Total Blackout (6%)
- E-mail (3%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St. Albert, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, Spruce Grove, and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Internet | 3 days ago |
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Edmonton
|
Internet | 4 days ago |
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Edmonton
|
Internet | 5 days ago |
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Edmonton
|
TV | 6 days ago |
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Edmonton
|
Wi-fi | 7 days ago |
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Edmonton
|
TV | 9 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
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Shaw Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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Leslie Bush (@lesoteric) reported from Edmonton, Alberta@Shawhelp I've asked repeatedly for service credit and the response is the same as yours. The service has already failed. I think it's time for some free internet. FOURTH SERVICE CALL.
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Shaun Painter (@TheSirShaun) reported from Edmonton, Alberta@Shawhelp Northside edmonton. Any issues? I can't get my internet up and running. Thanks.
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Nutty of ๐จ๐ฆ(soon to be Sir Nutty) (@CameronNuttall) reported from St. Albert, Alberta@ShawInfo customers, recommend not getting the new Shaw Blue curve PVR! Itโs a POS! And customer service ainโt much better!
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Floss Bosses (@yegFlossBosses) reported from Edmonton, AlbertaHas anyone else been having issues with @Shawhelp? Iโve been having to reboot my modem everyday. Twice a day sometimes for over a week now.
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***** (@WillyGrant) reported from Edmonton, Alberta@Shawhelp Iโve moved over to @TELUS as a result of your supervisorโs misogynistic attitude. I ๐ฏ% do not recommend @Shawhelp as a result of this terrible experience.
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๐๐๐_๐๐๐๐๐๐๐ก (@big_fan2019) reported from St. Albert, Alberta@Shawhelp when I call my friends cell number which is android phone I get static it says he picked up but all I get is static and I donโt hear him. But he can call our house phone no problem
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Ruth Kelly (@RuthKewlistmum) reported from St. Albert, Alberta@josh_eberhart @ShawInfo Yes. We have issues too. Not nearly as bad as yours. And the old Shaw was so much better than now. @ShawInfo seem to have lost their great customer service.
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Cory Clendenning (@CVChomes) reported from Edmonton, Alberta@mikebrandon90 @Shawhelp nope..representative couldn't help...90 mins on phone..transferred me to diff dept and I left for @1strnd to watch fights....poor performance Shaw
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Leslie Bush (@lesoteric) reported from Edmonton, Alberta.@Shawhelp thinks that it's reasonable for me to need four visits from a tech to maybe fix their internet. suggestions for solutions include 'find somewhere to use public wifi' and 'we'll keep sending techs until you get tired of asking'
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Lindsay MacDermott (@LMacDerm) reported from Edmonton, Alberta@Shawhelp I ordered centre ice this afternoon and already itโs not working ๐ help please!
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Zain (@nyaznahk1996) reported from Edmonton, Alberta@Shawhelp Coming up on 12 hours of no internet connectivity in Southeast Edmonton. TOTALLY unacceptable in these times. I work from home & Sunday happens to be the one day I relax and catch up on sports. This is beyond outrageous. Fix it or give us an exact ETA. Pathetic service.
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Dave Sawchuk (@davesawchuk) reported from Edmonton, AlbertaIโm starting to panic because I donโt know which @Shawhelp channel has the @EdmontonOilers game on in 15 minutes. 4 channels are playing the baseball game. 4 are playing the football game. SEND HELP.
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DE (@FlyingFiveCAN) reported from Edmonton, AlbertaChecking out @Shawhelp deals. online says 89/mth yr 1, 129/mth yr 2. my friends comp says 129/mth for 2 yr and the shaw agent is telling me 159/mth for 2 yr. Get your data straight Shaw this is terrible
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doormouse (@GehlD) reported from Edmonton, Alberta@Shawhelp thanks for the poor servcie of 50$ install fee and sales guy tells me i might have to hire an outside contractor. mis understanding of oh you need an outlet installed . i needed a full cable drop install into an older house and your chat servcie in eastern canada bad
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slavo cech (@slav_metalurges) reported from Edmonton, Alberta@Waynthurson @Shawhelp First gen too slow. The phone it is.
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๐ น๐ พ๐ ท๐ ฝ ๐ บ๐ ด๐๐ ฑ๐ (@JKerby_88) reported from St. Albert, Alberta@Shawhelp internet sucks on our Samsung smart tv today but all our other devices work fine
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp free range sucks tonight sound keeps cutting off & on why
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Riyaz Sharan (@ryzshrn) reported from Edmonton, AlbertaI am sitting here at my moms place at her internet speed is disturbingly slow. Called @Shawhelp to ask what gives and I am embarrassed by the plans and customer service offered. Hey @TELUSsupport think you can help my mom out? Looking for basic internet thatโs at a decent speed.
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Chris LaBossiere ๐ (@ChrisLaBossiere) reported from Edmonton, AlbertaItโs Battle of Alberta game night & @Shawhelp has inadvertently terminated our TV & Internet services earlier than planned - assuming because of our move? A week without Internet or TV? An experiment where I might measure my BP 4 times a day to see what happens. Up or Down?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Ugabug (@MaryPChipman) reported@Shawhelp I have to return the old modem & the new TV box that didn't work. The 1st technician sent me a FedEx label but there's no FedEx in my neighbourhood. The 2nd technician said he was going to send me a label for Canada Post/UPS, both of which are far more accessible but he never did
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Jennifer & Devina โThe Ginja Ninjaโ ๐จ๐ฆโค๏ธ๐บ๐ฆ (@JenniferKingsb6) reported@Shawhelp I need to order a new remote for my DCX 3200-M cable box. Can you help me?
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TC-VAN (@RageGeist) reported@Shawhelp I'm now on day 3 without internet. I contacted support and they gave me case number CCS000011835796. Please have a manager contact me with a resolution timeline. This is atrocious service and I'll be cancelling as soon as I'm able
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๐จ๐ฆ Fans of the Wpg Jets ๐จ๐ฆ ๐๐บ๐ฆ (@FansoftheJets) reported@Shawhelp My email is out for the 3rd time in a week. I can not log into webmail OR my account. I pay you a small fortune for service and all I get his problems
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Bella Bee ๏ฃฟ (@SmileyYYC) reportedWTF .@shawhelp ????? You decide to go down during #HockeyDayInCanada ! ๐ก
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R@X (@RiseN_Guard) reported@ShawInfo LOUSY CUSTOMER SERVICE ....WHY the long wait times just to speak to an agent? You are making billions yet too cheap to hire staff. Corporate Greed!
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O.A (@dae_j01) reported@Shawhelp today is the third day I have been trying to contact your technical support and it is heartbreaking. On one of those days I waited on the call for over 5 hours and no one answered. Can someone reach out to me please? Thank you.
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Ugabug (@MaryPChipman) reported@Shawhelp I have a huge billing issue with Rogers/Shaw I need help with.
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Bella Bee ๏ฃฟ (@SmileyYYC) reported@Shawhelp youโre kidding??????? Connection issues NOW????? $300 a month and youโre ***!!!!!
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Hexadus (@Mr_Hexadus) reported(Looks over @ShawInfo) are you ******* around? #shawcable I can see that network flow.. are you collecting payments that would otherwise misrepresent what you are capable of?.. we are watching scheduled time outs...