Shaw outages and service status in St. Albert, Alberta
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around St. Albert, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jun 26, 3:51 PM EDT.
- Internet (67%)
- Wi-fi (24%)
- TV (6%)
- E-mail (3%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St. Albert, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert, and Spruce Grove.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Internet | 1 day ago |
|
Edmonton
|
TV | 2 days ago |
|
Edmonton
|
Internet | 3 days ago |
|
Edmonton
|
TV | 4 days ago |
|
Edmonton
|
6 days ago | |
|
Edmonton
|
Wi-fi | 10 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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Eric Petersen (@ericpet) reported from Edmonton, Alberta@AceNasir @Shawhelp @TELUSBusiness I was leaving them for quality issues (and I had #telusfibre). Maybe I need an independent provider.
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Donna McKinnon (@illustratedword) reported from Edmonton, Alberta@Shawhelp Hey the ‘last watched’ and numerical channel search isn’t working on the remote. Only Guide search and voice command are working. New batteries in remote. Is this a Shaw issue?
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Tony Freddie Kuchar (@KuchTony) reported from Edmonton, Alberta@Shawhelp I just had the worst encounter with a support agent on the phone. Not only am I disappointed about the lack of service I’ve been receiving on my Internet, but now on your support side with an agent. I’m VERY disappointed.
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Shawn Logan (@ShawnLo) reported from Morinville, Alberta@Shawhelp seems there is an outage in Morinville no phone or internet service.
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Ernesto Alferez (@Alfizzle18) reported from Edmonton, Alberta@Shawhelp Hey! Several channels have been experiencing constant pixelation lately. Known issue? Or just me?
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Cory Clendenning (@CVChomes) reported from Edmonton, Alberta@Shawhelp BS..on phone with support and they cang figure it out after 30.mins
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Ronni Gordon (@Ronni__) reported from Edmonton, Alberta@Shawhelp Happy Friday Shaw peeps... wondering if you can check the connection for me, I’m trying to work, but it’s so slow everything is timing out. Also reads privacy warnings on my wifi!!!! #helptodayplease.
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***** (@WillyGrant) reported from Edmonton, AlbertaI spend almost two hours on the phone with you @Shawhelp trying to get this fixed. You transfer me four times to different people. No one fixes the issue and then you hang up on me. You need to work on your customer service.
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Ruth Kelly (@RuthKewlistmum) reported from St. Albert, Alberta@josh_eberhart @ShawInfo Yes. We have issues too. Not nearly as bad as yours. And the old Shaw was so much better than now. @ShawInfo seem to have lost their great customer service.
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***** (@WillyGrant) reported from Edmonton, Alberta@Shawhelp I’ve moved over to @TELUS as a result of your supervisor’s misogynistic attitude. I 💯% do not recommend @Shawhelp as a result of this terrible experience.
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Mary-Helen Clark (@MHClark2617) reported from Edmonton, AlbertaCan any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.
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Riyaz Sharan (@ryzshrn) reported from Edmonton, AlbertaI am sitting here at my moms place at her internet speed is disturbingly slow. Called @Shawhelp to ask what gives and I am embarrassed by the plans and customer service offered. Hey @TELUSsupport think you can help my mom out? Looking for basic internet that’s at a decent speed.
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Ben (@BenAngus) reported from Edmonton, AlbertaFor the first time in ages, someone just assumed my partner was a women in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.
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Jonny (@jonnyjazzno) reported from Edmonton, Alberta@Shawhelp Hey! I just sent a DM about my internet down
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Mark Pavelich (@MarkPavelich) reported from Edmonton, AlbertaIf I wanted to live in #Cuba with 6 hour outages I would. I don’t @Shawhelp #Brutal the Worst!
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DaveCarels (@DaveCarels) reported from Edmonton, Alberta@Shawhelp I’ve done everything and have been on hold for an hour to make sure I don’t get billed for your poor ppv ordering performance
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Emily Grise (@eagrise) reported from Edmonton, Alberta@Shawhelp moved to a new house and today the agent did not show up for appointment to install internet. Rebooked for July 30. Please help 🙏
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Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta@DavidDa111877 @Shawhelp We’re moving in three months and will probably do just that. The problem is that I would rather stab my eyeballs before deal with utility companies.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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RogersHelps (@RogersHelps) reported@jcnhooper @Shawhelp Hi James. Please connect with technical support at 1-888-764-3771 so we can ensure proper steps are being taken to resolve any technical issues you are experiencing. -Eric
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Trina M. Lee (@TrinaMLee) reported@Shawhelp is there any reason why the Wi-Fi is cutting out repeatedly in stony plain? It’s been happening all weekend but got really bad this morning.
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Lori Bird (@lorianebird) reported@sigurdson_chris @Shawhelp @Rogers What customer service? There isn’t any-at all!
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Rick Alsop (@RickAlsop) reported@Shawhelp how long will the Internet be down? My busiest day of the month
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CHC 16 (@CHCMike) reported@Shawhelp any issues in the Murrayville Langley BC area. Internet has been out for over an hour and nothing on site about outage
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Jonathan (@jonismrnibs) reportedI miss the coaxial days. Live sports are delayed so bad that sports apps notifications go off first @Shawhelp
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Alex Snow (@Geodude96) reported@Shawhelp My internet has been cutting out at least once a day for the past few weeks. Called in once before and was told there was a problem in my area but nothing has changed since then. I'm on Zoom at least once/week & need it reliable. Really getting sick of the bad service.
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Don T Beakunt (@truebusterflash) reported@Shawhelp Your link says outages are unavailable. wtf?
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Dave W (@penskefile79) reported@Shawhelp I need help. My cable keeps cutting out - to the point I can’t watch anything. The shows I recorded also have issues. Some of them have audio issues or are not accessible. I’ve tried to call a couple times - but the hold time is +1 hour and I just give up. Please help.
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O.A (@dae_j01) reported@Shawhelp today is the third day I have been trying to contact your technical support and it is heartbreaking. On one of those days I waited on the call for over 5 hours and no one answered. Can someone reach out to me please? Thank you.