Shaw Outage Report in St. Albert, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near St. Albert, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert and Spruce Grove.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Total Blackout | |
| Edmonton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Yes no option to sign in using cable provider after this weeks big @WWE app update
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Chris LaBossiere
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
After waiting over an hour for @Shawhelp to call me back (they quoted 35 minutes - as 225th in the queue), I am going to bed and will turn off the ringer. I have ducks to kill on the am and can order my new @TELUS service tomorrow. Shaw TV can’t solve the buffering.
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DaveCarels
(@DaveCarels) reported
from
Edmonton, Alberta
@Shawhelp I’ve done everything and have been on hold for an hour to make sure I don’t get billed for your poor ppv ordering performance
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Skyeseeker
(@Skyeseeker) reported
from
Edmonton, Alberta
@Shawhelp Hi, many cable channels have no signal (are black) at the moment. In downtown Edmonton.
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slavo cech
(@slav_metalurges) reported
from
Edmonton, Alberta
@Waynthurson @Shawhelp First gen too slow. The phone it is.
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Dick Richie
(@DickRichie14) reported
from
Edmonton, Alberta
WTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬
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Joy
(@autumnwhisperz) reported
from
Edmonton, Alberta
@WerdEmUp @Shawhelp @TELUSsupport @RogersHelps @TekSavvyNetwork @TekSavvyBuzz @TekSavvyCSR Oh shit, had the wrong province picked!
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp @dc1385 Still having this issue
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp free range sucks tonight sound keeps cutting off & on why
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Cory Clendenning
(@CVChomes) reported
from
Edmonton, Alberta
@mikebrandon90 @Shawhelp nope..representative couldn't help...90 mins on phone..transferred me to diff dept and I left for @1strnd to watch fights....poor performance Shaw
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DaveCarels
(@DaveCarels) reported
from
Edmonton, Alberta
@Shawhelp @JRog55 This is the second Saturday night Shaw PPV has screwed up. Your service sucks
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Cory Clendenning
(@CVChomes) reported
from
Edmonton, Alberta
@Shawhelp BS..on phone with support and they cang figure it out after 30.mins
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Mark Pavelich
(@MarkPavelich) reported
from
Edmonton, Alberta
@Shawhelp It’s NOT WORKING ALL DAY!
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@dc1385 @Shawhelp Any updates on login
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Mark Pavelich
(@MarkPavelich) reported
from
Edmonton, Alberta
@mike_in_yvr @ShawInfo @Shawhelp No it doesn’t. I feel bad for you now. @ShawInfo #BRUTAL
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ESTATE NEST INC.
(@EstateNest) reported
from
Edmonton, Alberta
@ShawInfo worst service on hold for 2hours :31 minutes thank you to the loyalty department of Shaw @ShawInfo brilliant logo shall be we @shawinfo stand for screwing happiness and waittimes sky ticketing
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Why can’t I login to the @WWENetwork using my Show Go login information
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp I can’t login @CraveCanada on my MacBook because it thinks my password is wrong but it’s not because I can login to the CraveTV app on my iPad no problem but can’t say the same thing for that on my MacBook please help
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Dick Richie
(@DickRichie14) reported
from
Edmonton, Alberta
WTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬
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Shawn Logan
(@ShawnLo) reported
from
Morinville, Alberta
@Shawhelp seems there is an outage in Morinville no phone or internet service.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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deepend
(@deepend_tc) reported
@shawinfo @Rogers will invest 6.5 billion in Western Canada to build "critically needed 5G networks" Who fcking asked for 5G. Spend money improving overall coverage would be a better solution. Speeds of current wireless is only crap where coverage is weak. 5G wont solve it.
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EeveTV
(@EeveTV) reported
@Shawhelp So... My internet has been up and down for the last 2 months during the times I work. Now. I just got told by customer service that someone cut a fibre optic line and it will be down 6hrs. Month refund or partial refund would be appropriate. South Calgary.
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Emmy OkazawaBortolin
(@eobortolin) reported
@epicfailfez @Shawhelp What Fez said😡Sorry but @Shawhelp you’ve been NO help today #CustomerService??? #badjoke
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Kirsty Middleton
(@kmiddley) reported
@Shawhelp It would make sense to charge a cancellation fee if I was cancelling my service to go to another provider, but you do not service the area I am moving to, therefore you are unable to fulfill your end of the contract.
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Kirsty Middleton
(@kmiddley) reported
@Shawhelp I like how you leave the @CRTCeng out of your reply. I’m sure they already know how bad your reputation is.
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R y a n
(@Tortacular) reported
@Shawhelp Internet currently down in Saskatoon. Don't see any outage notification on the website. I'd like to find out what the issue is.
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Trevor
(@trrrevor) reported
@Shawhelp @VallisMeg It seems to be just Lightspeed on vancouver island that is down, not @Shawhelp . No ETA.
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Bob Lee
(@mrlee_ca) reported
@shawhelp Is internet service still down in parts of Edm? I had 7 outages on March 14 and since 9:00am on March 15 it has been down entirely. We are now over 24 hours of no internet service. For the cost of a 2yr contract I expect a reliable system or at least communication!
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Tom Scott
(@tom_scott23) reported
@ShawInfo Don’t fall for the crap that Rogers is trying to pull. You started with a good idea with freedom. As well as continue your own stardom.
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JasonMFchuk
(@JasonMFchuk) reported
@Shawhelp we had issues with wifi for many years and have made multiple calls/tweets. Finally an agent sent us a new splitter and said that was the solution. Now still no blue curve and terrible wifi. Will I ever get good service from Shaw???