Shaw outages and service status in St. Albert, Alberta
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Full Outage Map
- Shaw generated 3 outage signals in the last 24 hours around St. Albert, including 3 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 22, 11:47 AM EDT.
- Internet (52%)
- Total Blackout (18%)
- Wi-fi (15%)
- TV (10%)
- E-mail (5%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St. Albert, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert, and Spruce Grove.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Wi-fi | 4 hours ago |
|
Edmonton
|
Internet | 18 hours ago |
|
St. Albert
|
Internet | 21 hours ago |
|
Edmonton
|
1 day ago | |
|
Edmonton
|
TV | 1 day ago |
|
Edmonton
|
Internet | 2 days ago |
Nearby cities with recent reports
14 recent signals
1 recent signals
Community Discussion
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Shaw Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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Tracy ⸮ Sarcasm PR Manager (@YegTracy) reported from Edmonton, Alberta@Shawhelp Hey @Shawhelp our Internet and TV are offline in Wildrose is there another outage like last week?
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A. Duncan (@ThisIsMeAt52) reported from Edmonton, Alberta@Shawhelp Good morning Shaw. I have an “no IP” issue on my tv box. I called for technical support and was told 15-25 minutes. That was over 90 minutes ago!
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Nick (@PNM_79) reported from Edmonton, Alberta@Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!
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Joanne Norum (@jnorum) reported from Edmonton, Alberta@TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo
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Craig Kuziemsky (@CKuziemsky) reported from Edmonton, Alberta@Shawhelp our phone and internet is down in SW Edmonton?
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Shaun Painter (@TheSirShaun) reported from Edmonton, Alberta@Shawhelp Northside edmonton. Any issues? I can't get my internet up and running. Thanks.
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Donna McKinnon (@illustratedword) reported from Edmonton, Alberta@Shawhelp Is there an outage in Edmonton? TV and internet not working.
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Cory Clendenning (@CVChomes) reported from Edmonton, Alberta@Shawhelp BS..on phone with support and they cang figure it out after 30.mins
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Anshuman Khare (@shredordelete) reported from St. Albert, Alberta@Shawhelp Sure, I will DM. But problem is not with my account but wider #StAlbert area. I want to figure out if #Shaw is the right choice for working fm home.
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Dave blackston (@DBlakeston) reported from Edmonton, Alberta@Shawhelp y have u rigged ur system to force 2yr contracts? loyal customer going to reduce service & looking 4 new provider
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Guy Lavallee (@TheRealMovieGuy) reported from Edmonton, Alberta@Shawhelp why is NHL Centre Ice not working!?? I pay for all out of market games, most channels not working, including Jets Leafs game!!
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Ronni Gordon (@Ronni__) reported from Edmonton, Alberta@Shawhelp hi Shaw peeps... anyone there who can help me with the setting for my Shaw remote?? I know... stupid question. Followed instructions on back and now it won’t work at all. #HELPGRAMMA
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Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported from Edmonton, Alberta@Shawhelp It’s never worth it. Your people already know what the problem is - and it IS your problem as it only affects 1 channel meaning that the feed you are taking and relaying is flawed. All other channel were fine.
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Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, AlbertaI am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄
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John Kerby (@JKerby_88) reported from St. Albert, Alberta@Shawhelp Internet is crap today too many people on it
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Shawn Logan (@ShawnLo) reported from Morinville, Alberta@Shawhelp seems there is an outage in Morinville no phone or internet service.
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Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported from Edmonton, AlbertaAnyone else having trouble getting @MSNBC on @ShawInfo ? #yeg
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***** (@WillyGrant) reported from Edmonton, AlbertaI’m paying for a service from @Shawhelp that I’m not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and I’m offered 14 days. Why would you continue to charge me for a service I’m not receiving? @TELUS I’d like to switch.
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Cory Clendenning (@CVChomes) reported from Edmonton, Alberta@Shawhelp ordering...I've moved on and ordered on my laptop..had this issue 2 mths ago and you guys couldn't fix problem after 45 mins on phone with help desk.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Bella Bee (@SmileyYYC) reported@Shawhelp I was asked during a technical support call to stay on the line for a quick survey. Tanya decided not to provide that
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Dave (@Danrek77) reported@Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label
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Guzzzi (@__guzzzzi) reported@ACBgal @Shawhelp Hey! Did you fix it? Same problem here
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Chris Sigurdson (@sigurdson_chris) reported@Shawhelp It's a shaw email problem, do you still service shaw email? None of the questions asked lead me to that. Has Rogers taken over all of it now?
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported@Shawhelp - I pay internet just to have it cut out for close to an hour every day when I come home from work. If this continues, I’m going to ask for a discounted rate, or change providers to either @Bell or @TELUS. $110 dollars for this kind of service is uncalled for.
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Curtis Tomiuk (@TomiukCurtis) reportedHey @Shawhelp why has my internet gone down 2 times in the last week? Not very impressed.
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DJ Phoenix (@DJPh03NiX) reported@Shawhelp Doesn’t help. Same issue both on the website and the mobile app.
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Guy_Barnabe (@GuyBarnabe) reported@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
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🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#DERB NOW) 🧩 (@gfliverpool9966) reported@Shawhelp Well, you are very lucky in this matter. Able to sign in on Google Chrome through Apple.
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Guy_Barnabe (@GuyBarnabe) reported@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…