Shaw

Shaw Outage Report in Nepean, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Nepean, Ontario 12/12/2025 14:45

December 12: Problems at Shaw

Shaw is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Nepean, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Wi-fi
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa TV
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • glenda_aus Glenda☮❤🎶🍄 (@glenda_aus) reported

    @DianeMariePosts @ShawInfo We used to find it in our letterbox. I kept complaining to Canada post and we haven’t had one for months. Pure fabricated garbage, not fit for the bird cage.

  • iflarrycantweet Iflarrycantweet (@iflarrycantweet) reported

    @Shawhelp My shaw home service(landline internet, tv) is completely in the dark again the 2nd time in 2 we3ks. 1st time was over 24hrs and now I get a farsical reason from tech online saying fibre was cut

  • Divye2711 Divye Maheshwari (@Divye2711) reported

    @Shawhelp Atleast have better answers than automated replies even for your “regular” outages. Such a bad customer experience. Instead of your ads which promote exactly opposite of what you provide, invest in fixing these issues.

  • nami_Aggarwal nami agg (@nami_Aggarwal) reported

    @Shawhelp This is second outage in 15 days where the services are not working for more than 12 hrs. Frustrating

  • Honor4127 Honor (@Honor4127) reported

    @Shawhelp Too bad there hasn't been an update in 4+hours.

  • mrjdlly Michael Donnelly (@mrjdlly) reported

    @Shawhelp what ******** is wrong with your service today for sakes

  • Divye2711 Divye Maheshwari (@Divye2711) reported

    @Shawhelp The last update is from 10:20PT for the Surrey outage. I just see more outages coming in and nothing resolved.

  • DinosaurUnicorn Sam (@DinosaurUnicorn) reported

    @Shawhelp Second time in two weeks internet and cable is completely down. What is going on? I have an online class in two hours :/

  • Trail_24 Trail 24 (@Trail_24) reported

    @Shawhelp I am sorry I don’t have any patience and I do not understand, there have been no hourly updates, no eta in the fix.

  • averagetradez traderjoe (@averagetradez) reported

    @Shawhelp wtf Shaw two separate weeks now no internet