Shaw Outage Report in Nepean, Ontario
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Nepean, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Nepean, Ontario
The most recent Shaw outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Wi-fi | |
| Gatineau |
Total Blackout | |
| Ottawa |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Lorne Guse
(@lorneguse) reported
@TELUSsupport We recently switched from @ShawInfo to Telus and we are having nothing but problems with our PVR. We've had to reboot the machine 8-10 times so far just to watch our shows. The last tech support agent that I spoke with treated me like a child. Can I get some support
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Julie Rohr ( ͡° ͜ʖ ͡ °)
(@JulieRohrYEG) reported
@mattdance @buzzilinear @ShawInfo I have an older Mac laptop. (Like, 2013 old.) But my son has a brand new gaming laptop and he has the same internet problems, often down, slow, not connecting... it's frustrating.
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darcy 🖤🥀
(@d6rcy) reported
I just lost ranked points on Apex because they deemed me not worthy to play because of my internet being absolutely terrible. Thanks @Shawhelp. I think I’ll go over to another service if you’re this slow with Fibre.
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Nisha 🏳️🌈 Poet Laureate
(@AnotherNisha) reported
@JulieRohrYEG @ShawInfo We wired ethernet cables through the whole apartment (and have wired through the heat vents/staircases) from the router - a 50ft cable can be like $30 and you can get longer ones online. We can handle multiple zoom calls at once with no problem now.
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Michelle van der Merwe
(@michedits) reported
@ShawInfo Then why has my 79 yr old mother been left with no service, including her internet and phone, in a pandemic and the worst cold snap of the year, with no explanation?!? Four days and counting...🤯
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Geoff cooke
(@CookeGeoff) reported
@allen_jessica @Shawhelp Hi Jessia, we've looked into your issue, and all we can figure is that maybe Joey or Louie are chewing on your internet cables.
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Kevin Barrowcliff (@🏡)
(@KBarrowcliff) reported
@Shawhelp Why is my ‘SHAW’ Blue curve modem not keeping the correct time? When I try to set up a downtime feature and I set it for 10 PM shut off and 4 AM to turn on the stupid thing shuts down at 4 PM and turns on at 10 PM? Can anybody there tell me why and how to fix it?
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Lynzie Taylor
(@lynztay) reported
@Shawhelp Yes I called and they needed to send a technician which took 4 days and it’s still happening. He doesn’t know his account number and I can find it right now plus there’s a 2+ hour wait right now for technical support which I’m not waiting because last time they couldn’t help us
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lisastylegirl
(@lisastylegirl) reported
Hello @Shawhelp -- I am soooo frustrated with your technical people telling me they're not Mac experts! Half your customers use a Mac!!! Very disappointing. #gettingnoemail #gettingnohelp #help!
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Ann-Marie
(@amdacosta06) reported
@Shawhelp is internet service down in Maple Ridge? Cut out around noon today and hasn’t come back since