Shaw

Shaw Outage Report in Nepean, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Nepean, Ontario 03/29/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (54%)

    Internet (54%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Nepean, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa and Greely.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa TV
CanadaGreely TV
CanadaOttawa TV
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Jaytriks Thing 1 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇭🇺 (@Jaytriks) reported

    @Shawhelp I don’t have any tv channels this morning. Can you help?

  • Canadaguy4 Canadaguy (@Canadaguy4) reported

    @Shawhelp Well I DM @Shawhelp @ShawInfo over 1 hour from request a DM .but No ******* responses it this the way treats customer of over 20 years ..

  • cathylynn64 Cathy (@cathylynn64) reported

    @Shawhelp Didn't work Al and chat support is ignoring me. Over 2 hours waiting

  • StanfordDsilva Stanford Dsilva (@StanfordDsilva) reported

    @Shawhelp I’ve been unable to connect to my internet since this morning and have been trying to get technical support but have been waiting for 2 hours now. I’m unable to work today because of this. Can you please help?

  • badcandy14 brad cunningham (@badcandy14) reported

    @Shawhelp having issues with our tv what number do you need account number if so account number is 029-0265-0502

  • YYCYaThere YYCYaThere (@YYCYaThere) reported

    @nenshi Shaw needs to step up their game ... there are always connection issues...waiting eagerly for Telus to come to our area @Shawhelp

  • VancouverBlues G (@VancouverBlues) reported

    @Shawhelp Do you have a direct number for your Customer Retention dept? Also, if I don't get what I am paying for, can I cancel the contract you locked me into? And, did you use the pandemic to lay off good staff? Why no overnight tech help while you advertise that you have it?

  • mikehermary Mike Hermary (@mikehermary) reported

    @Shawhelp Thanks. I am looking into it now. On a different note, your website is not working on my iPhone XS running iOS 14.4. Nothing can be tapped and some images are not loading. I tested it in Safari and Brave.

  • KerryA_ Kerry (@KerryA_) reported

    @Shawhelp Can you please respond to dms? This service used to be great but now it takes hours to get a response.

  • mywurst BsE (@mywurst) reported

    @Shawhelp cable is still out in the Bridlewood area - channels are showing “not authorized” - any updates on when service will be restored?