Shaw

Shaw Outage Report in Nepean, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Nepean, Ontario 02/02/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Nepean, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ToontownJuggalo Jeffrey A. Richards (@ToontownJuggalo) reported

    @Shawhelp Seriously? You've done very little to help me. When does the next shift start? Maybe that person will be more helpful.

  • DeanO403 Dean O (@DeanO403) reported

    Highly disappointed in both @TELUS & @ShawInfo as both haven’t had any reliable technicians to come address the internet issues-after what will be 8 days of no service. 👎 👎

  • RobertAFinlay Robert A. Finlay (@RobertAFinlay) reported

    @Shawhelp My home internet (Burnaby address) has been intermittent for the last two days, and slow as molasses when it does work. I have so-called high speed internet.

  • TheReal_Mathew Mat (@TheReal_Mathew) reported

    @Shawhelp can you help a guy out?

  • stringythings Boltzmann's Brain (@stringythings) reported

    @Shawhelp Was talking to techs through online chat about my mobile service not functioning properly (no MMS). Was told my phone was not compatible (false). Turned out your manual APN configuration instruction page is incorrect. You should fix it, as others will have the same issues i did.

  • ufcstud Barry Inglis (@ufcstud) reported

    @Shawhelp Have you tried not making that an option for your customers so we don’t have to trouble shoot on Twitter. Wow

  • hockeymom4lyfe Lynn George (@hockeymom4lyfe) reported

    @Shawhelp eta on fixing the internet & tv connection issues in Okotoks?

  • PigskinAnnie PS Annie (@PigskinAnnie) reported

    @Shawhelp Hi Shawhelp, do you have any info about an outage in Cowichan Bay, BC?

  • badhabit07 Thom Cooke (@badhabit07) reported from Winnipeg, Manitoba

    (1/2) I must say that I am quite disappointed with the #ITAENG #Euro2020Final picture quality on @Shawhelp and @CTV. Low resolution, compression artifacts, dropped frames, etc. Meanwhile it’s shot in 4K HDR and is being presented as such by @BBC in the UK.

  • TheBeav77 Beverly (@TheBeav77) reported

    @ShawInfo you are out of touch! Your customer service has absolutely cratered along with your cable tv service. I guess that’s what happens when you become a monopoly.