Shaw

Shaw Outage Report in Nepean, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Nepean, Ontario 12/09/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Nepean, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Wi-fi
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa TV
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ShaeJHarding Shae Harding (@ShaeJHarding) reported

    @Shawhelp My cable is glitchy and pixelated all day today! I sent you a DM. Please help! #shawcable

  • SashaDryden Sasha Dryden (@SashaDryden) reported

    @Shawhelp Hi there can you confirm whether TV service is down in Vancouver False Creek? The service update link you sent yesterday for internet service doesn’t reflect Lower Mainland outage today but I’m not getting any cable signal according to my TV

  • youngcjpl Patricia Young (@youngcjpl) reported from North Vancouver, British Columbia

    @ShawInfo my elderly mother has been have internet problems for months. Finally Shaw says they will send a new modem. Oops! They ordered the wrong one and now have to wait even longer. Wont allow us to pick it up ourselves! #Shaw #poorservice

  • The_Mrs_Ward 🇨🇦Melissa🇨🇦 #WearAMask 😷 (@The_Mrs_Ward) reported

    @Shawhelp we recently moved and are having connection issues in certain parts of our house. We can't move the modem as it is connected to our cable box. Any suggestions??

  • babycato1 Babs Pretends to Draw (@babycato1) reported

    @Shawhelp I messaged you 7 hours ago and we’re still having problems. No response :(

  • Zach_Fleisher Zach Fleisher #StayHome (@Zach_Fleisher) reported

    Has anyone found their @Shawhelp @ShawInfo internet to be quite slow? I asked about the performance issues and they said I could pay more to get a better speed...which begs why they sold me on an inferior product...

  • ChryssiSteele Terradactyl (@ChryssiSteele) reported

    Seriously? A ******* garbage truck accidentally tore down my internet/tv cable and now @ShawInfo is telling me it's gonna be a week, maybe less, to get it fixed

  • steelhead_bum BB (@steelhead_bum) reported

    @Shawhelp is Shaw offering a black Friday deal for Internet service?

  • corbyn15 Corbyn with a Y (@corbyn15) reported

    @Shawhelp Is nationwide data different than LTE fast data on the shaw network? For instance, would I get better coverage if I had the $45 plan vs the by the gig plan? Thanks.

  • a_sandpile being (@a_sandpile) reported

    Hey @ShawInfo . Today, my internet stopped working (rep thinks internal house signal) but the earliest you can dispatch your tech is Nov 30! Are you kidding me? How do you expect me to do my work without internet? Time to switch to @TELUS