Shaw outages and service status in Nepean, Ontario

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nepean, Ontario

The most recent Shaw outage reports came from the following cities: Gatineau, Ottawa, and Greely.

City	Problem Type	Report Time
Gatineau	Total Blackout	5 days ago
Ottawa	TV	21 days ago
Greely	TV	28 days ago
Ottawa	TV	29 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported 1 minute ago

  @Shawhelp You’ve admitted you can’t access my account. So what good is sending you a DM? This is my real name. Tell your management to look up my file in your records and fix the problem identified and admitted in your own logs. Entire problem + solution are WITHIN @Rogers. So fix it.

• 
  Dave (@Danrek77) reported 4 minutes ago

  @Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label

• 
  Kathryn Taylor (@katinedmonton) reported 7 minutes ago

  What is wrong with @Rogers . My husband called twice, was on hold for 20 minutes then you hung up. Will the 3rd time be the charm. I hate that @ShawInfo became @Rogers , terrible service

• 
  Release the files (@BlackBlazeE) reported 9 minutes ago

  Due to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.

• 
  TC-VAN (@RageGeist) reported 11 minutes ago

  @Shawhelp I'm now on day 3 without internet. I contacted support and they gave me case number CCS000011835796. Please have a manager contact me with a resolution timeline. This is atrocious service and I'll be cancelling as soon as I'm able

• 
  Siatoro (@Siatoro) reported 13 minutes ago

  @Shawhelp Shaw email servers down? Webmail works but no email received on PC, Android, iPhone. Error saying server issues, password issues, etc.

• 
  bc_2027 (@bc_2025_vision) reported 16 minutes ago

  @Shawhelp The feedback form seems broken. I filled in the * fields and submitted .. error msg? I checked several times? Please fix form? How do I submit my concern to decision makers? Thank you.

• 
  Trevor Butte (@The_Butte_Man) reported 17 minutes ago

  @Shawhelp my home phone will dial out but not in please help

• 
  Lori Bird (@lorianebird) reported 18 minutes ago

  @sigurdson_chris @Shawhelp @Rogers What customer service? There isn’t any-at all!

• 
  Alex Deggs (@Alex_Deggs) reported 19 minutes ago

  @Shawhelp I can no longer access the Xfinity app to view my security cameras ever since this single sign on update. I have tried different devices and it’s the same. It keeps taking me back to the sign in page after entering my credentials. Please help asap