Shaw

Shaw Outage Report in Nepean, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Nepean, Ontario 02/18/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Nepean, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • littlevoice1242 Brian Dyck (@littlevoice1242) reported

    Hi @Shawhelp. I have 2 Xi6 wireless boxes. On your support page, it shows that there is a new wireless box available - known as XiOne. Is it possible to swap to these boxes? Thanks.

  • StillTopside StillTopside (@StillTopside) reported

    @Shawhelp Is there currently any outage in lower mainland BC? No home internet - we've tried resetting the router. Router is fine but no internet.

  • kfry97 Krista Fry-Grantmyre (@kfry97) reported

    @Shawhelp is there any outage in Stony Plain, AB? Internet, cable and phone isn’t working. Thanks!

  • KennyJamess EDM Jake Paul (@KennyJamess) reported

    @wordsmythical @TELUS @ShawInfo Yea but Shaw is stil garbage 100% since they throttle their users

  • Crackmacs cm (@Crackmacs) reported

    @Shawhelp oh okay gotcha when a sales rep offered me a new 2 year agreement with fibre+ 300 (at the same rate I'm paying now) over the phone, she said no change in upload speed, so I turned it down. Seemed pointless lol I'll just keep what I have now, thanks!

  • Slew2020 M. Van De Meutter (@Slew2020) reported

    @Shawhelp the NFL network is the only channel on both our receivers that there is no video. Only sound. The draft via tomorrow!! Fix this please!

  • MeganMeltzer (((Megan Meltzer))) (@MeganMeltzer) reported

    @Shawhelp is there in outage in Charleswood in Winnipeg? Shaw suddenly went offline

  • aidan_questions Aidan (@aidan_questions) reported

    @Shawhelp I’m getting tired of my current internet provider’s customer support and I’m shopping around to see if I can get a comparable price and service to what I’m getting now. Do you have any promotions going on?

  • pgallagher72 40s YYC Male with Comorbidities (aka Patrick) (@pgallagher72) reported

    @Crackmacs @Shawhelp I have a 1.5gb connection, they keep emailing me an offer to upgrade to 1.0gb for $10 more. I think their spamvertising system is broken.

  • TooPhatCanada Too-Phat ⭕ (@TooPhatCanada) reported

    @Shawhelp is there an outage in Vancouver at the moment? Internet is down