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Shaw

Shaw Outage Report in Nepean, Ontario

Why is my Shaw service not working?

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Nepean, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa, and Greely.

CityProblem TypeReport Time
Ottawa TV 8 days ago
Greely TV 15 days ago
Ottawa TV 16 days ago
Ottawa Internet 3 months ago
Ottawa Internet 4 months ago
Ottawa Wi-fi 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • WFLBC
    Scott Graham (@WFLBC) reported

    @stuhunter @Shawhelp Damn it Stu!

  • adifood1234
    Adi lally (@adifood1234) reported

    @micaelakimchi @TELUS Yep Shaw is the best I had shitty service with Telus but with @Shawhelp has really great service my service works great with Shaw never goes down.

  • DekksShepherd
    Dekks "Stream Dog" Shepherd #BlackLivesMatter (@DekksShepherd) reported

    @Shawhelp Thank you so much for the absymal service! I love not being able to stream on a service that can't keep a constant upload speed. BTW how much is a new modem? Your incompetent tech support caused me to drop it a few times.... very forcefully.

  • WFLBC
    Scott Graham (@WFLBC) reported

    Aaaaand I'm back down to 160. Come on @Shawhelp.

  • JulieYAli
    Julie Ali (@JulieYAli) reported

    @kootscrutinizer @Shawhelp @TELUS I'm not sure if this counts as "eligible" problems since their contract specifies that they can go up to 300. However, in my opinion this does count as poor service since the expectation is that service will be consistent and reliable during work hours at home. Why else get it?

  • BeatrixLocasta
    Mouse (@BeatrixLocasta) reported

    .@Shawhelp it’d be nice if, when you offered the call back service for ‘next caller in line’ and you call back, you aren’t stuck on hold for 45 minutes... for a simple 1 minute call, need the technician back because the first trip didn’t solve the problem. I hung up.

  • DianaMawji
    Diana mawji (@DianaMawji) reported

    Hey @ShawInfo the customer service I just got was horrendous! Is that how you treat a long term customer? Would love someone to message me cause I am a upset customer!!

  • wombatwonder
    Breanne Rothwell (@wombatwonder) reported

    @burkeman78 @Sportsnet @Shawhelp Rude!

  • Doug_Neufeld
    Doug Neufeld (@Doug_Neufeld) reported

    @Shawhelp is your Gateway TV out in South Surrey? No signal.

  • fergusscam
    campbell fergusson (@fergusscam) reported

    @ShawInfo I paid for the ufc fight and the channel is not working