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Shaw

Shaw Outage Report in Nepean, Ontario

Why is my Shaw service not working?

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Nepean, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa, and Greely.

CityProblem TypeReport Time
Ottawa TV 10 days ago
Greely TV 17 days ago
Ottawa TV 18 days ago
Ottawa Internet 3 months ago
Ottawa Internet 4 months ago
Ottawa Wi-fi 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • mobile23
    JW (@mobile23) reported

    @Shawhelp Thanks. I will call in next week to cancel then as the service (speed) is kinda bad

  • MajorTrauma
    Major Trauma (@MajorTrauma) reported

    @Shawhelp What is happening in West Vancouver? Some of our boxes are working, but most aren't. Also, when calling your support line the auto message keeps saying all Shaw departments are closed.

  • zanthepusss
    Li̞̟̫̺ͭ̒ͭͣa̘̫͈̭͌͛͌̇̇̍m̘͈̺̪͓ͩ͂̾ͪ̀̋ (@zanthepusss) reported

    @Shawhelp is there a outage in Calgary right now?

  • rocko_ca
    Trev (@rocko_ca) reported

    @jodyvance @ShawDirect That sucks , I have a modem I need to ship back to @Shawhelp , bet ya I could have shipped it to you faster .

  • greatest_asshat
    sincerelyours (@greatest_asshat) reported

    Maybe CableCo hustle is to see if they can get people to pay early and then earn interest on the early payments. Sending out bills in advance of service being rendered then sending text payment alerts should be shut down. Very scammy. @CRTCeng @ShawInfo @AboutRogers

  • TheOtherNiki
    Niki (@TheOtherNiki) reported

    @Shawhelp Your callback service is broken (has been all week). Asks if you want a callback, says wait time is (ie. 60 minutes). When you approve the callback and hang up, it calls you back immediately, says you're now #1 in the queue, but still makes you wait on hold for an hour.

  • CiaaraC
    Ciaara (@CiaaraC) reported

    @Shawhelp Leduc business service has been intermittent for 2hrs now and it is impossible to get any work done! What's going on??

  • SHollywoodN
    Chris Johnston (@SHollywoodN) reported

    I can't stand @ShawInfo - can't wait to cancel services.

  • BACullenyyc
    Bruce Cullen (@BACullenyyc) reported

    @Shawhelp not happy. Switched to Shaw Mobile last Friday. Got 2 iPhone12 Mini’s mine in black, son wanted White. Was told white one was in Sunday. Sunday said it was in Tuesday, Tuesday said Thursday. Today son got fed up went in for black one. No 12 Mini’s. Now Monday? #service

  • costeinberg
    Craig Steinberg (@costeinberg) reported

    @Shawhelp is there an outage in SW Calgary? I’m not getting any service in Altadore