Shaw

Shaw Outage Report in Ottawa, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ottawa, Ontario 01/21/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • munishlealh95 Lealh95 (@munishlealh95) reported

    **** @Shawhelp biggest bullshit ever ... cable, phone, and internet aren’t working and the earliest they can send someone is Tuesday ...... been without internet since yesterday probably time to switch to @TELUS

  • munishlealh95 Lealh95 (@munishlealh95) reported

    Legit @Shawhelp sucks been waiting two hours for help ...

  • Rohit_Chauhan1 R Chauhan (@Rohit_Chauhan1) reported

    @ShawInfo Been Shaw customer for over 5 years, never paid for the modem rental, now Shaw is charging for the rental modem as you renew your service plan. Also got these pod extenders, very unergonomic design, not only it blocks the power outlet its sharp corners get caught,disappointed!

  • baileymccray Bailey McCray (@baileymccray) reported

    @Shawhelp is the internet down in my area? Me and a couple people I know are having internet issues!! Please help me out

  • pfak Peter (@pfak) reported

    I was supposed to get a call from a supervisor sometime within the past 2 days from @Shawhelp. No call. This is on top of the missed appointments to fix terrible work done by a tech without my consent. This mirrors my horrible experiences with them at work.

  • terikahkelunga K A S H I (@terikahkelunga) reported

    Hey @Shawhelp yesterday the network was good but today it’s again went down, I reset the modem as you said but nothing helped

  • JustCdnTrish Just_Trish (@JustCdnTrish) reported

    I have never had so much trouble with my TV as I do now with #ShawBlueCurve @Shawhelp it's terrible. I keep getting no signal.

  • pitimab Pitima Cooper Leavitt (@pitimab) reported

    @Shawhelp internet is down in Bowness area. Is there something going on? Outage? Incident? Pls update

  • Teriterr Theresa (@Teriterr) reported

    @Shawhelp Sent a dm having issues in Bow Island

  • troyryder Troy Ryder (@troyryder) reported

    Hi @Shawhelp. My cable TV has been having problems for a few weeks now. Video pauses frequently, sometimes audio too, and sometimes screen goes black. On all 3 TVs. Have rebooted Shaw boxes but doesn’t help.