Shaw

Shaw Outage Report in Ottawa, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ottawa, Ontario 02/17/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CanadianFlash54 T L (@CanadianFlash54) reported

    @Shawhelp thanks to your advanced Bluecurve system, that doesn’t realize people who watch NHL payoffs also want to watch the Stanley Cup finals, I did not get to watch the game today. Seems pretty stupid to have to reset the recording for the finals. Where is my @telus fiber?

  • _Ryan_Cormier_ Ryan Cormier (@_Ryan_Cormier_) reported

    @Shawhelp It’s not my business, it’s just that a friend goes there and the people who work there haven’t gotten it fixed for some reason. Can someone from Shaw just phone that location and help them please.

  • wenneu Wendi Neumann (@wenneu) reported

    @JenniferGurke @ShawInfo Horrible decision…we were without internet and TV for 2 weeks. We had been MTS users for over 50 years. They had no idea when it would be fixed…called Shaw..got hooked up the next day and cheaper. And we live in the city!

  • FoxxxySilver Silver Fox (@FoxxxySilver) reported

    @JenniferGurke @ShawInfo You will prob be sorry but I sincerely hope not. Any problems they suddenly don't know who you are. lol See lots of complaints on FB all the time.

  • Mc3ain MikeG (@Mc3ain) reported

    @Shawhelp Never had a home phone issue with Shaw... But plenty of 'nationwide' mobile issues...

  • whale_frank Frank the Whale (@whale_frank) reported

    @Sportsnet you and @Shawhelp really need to fix the signal issues with SN360 because now its straight up dropping entire program blocks. No I will not waste time with DMs, apparently its a known issue... TALK TO EACH OTHER. jesus murphy figure it the hell out.

  • youinthebushes You, in the bushes. (@youinthebushes) reported

    If @TELUS can ever get their act together and run decent internet to my neighbourhood they are GUARANTEED to get every single @Shawhelp customer to sign up for them.

  • TheAshes45 Taylor M (@TheAshes45) reported

    @SarcasticCupcak I think it’s crap and offensive. And may cancel. I complained to @ShawInfo previously about the offensive crap they force feed

  • CovertTheology Bill Weaver (@CovertTheology) reported

    @Shawhelp Seriously, Shaw. Every month another call up-selling services. Every time the same response from me: what I have now doesn’t work, customer service is non-existent, why would I add more? Still you call, to remind me to update the countdown till my contract is done?

  • CanuckstuckinAB Name cannot be blank (@CanuckstuckinAB) reported

    @ShawInfo very disappointed Shaw chose to do upgrades during the daytime, cutting 1000's of households off from internet, TV, and phone service. In all the years we have been Shaw customers, you have never done this. And it's not for a couple of hours, it's well over 12 hours w/o