Shaw Outage Report in Ottawa, Ontario

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (60%)

2. 

   TV (17%)

3. 

   Wi-fi (11%)

4. 

   Total Blackout (6%)

5. 

   E-mail (5%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Chelsey Michalyshyn (@cmichaly) reported a minute ago

  @Shawhelp Not back up and running yet. The line was cut yesterday afternoon. We called and they said they would try to come but likely wouldn’t be till Monday. That leaves us the entire weekend without services and a couple weekdays. Would really appreciate your help. Hope to hear back.

• Barinder Singh Ghuman (@BarinderSGhuman) reported 4 minutes ago

  I got a connection in May and I was told there will be 50$ bill credit every month. The bill shows otherwise and it is one month credit. I want to cancel services because you are asking more than competitors. I don’t want to pay 345$ because company betrayed. @ShawInfo

• Dean Edmonton (@DeanEdmonton) reported 14 minutes ago

  @Shawhelp crossing at rivers edge, the internet is down in the whole area.

• suitsy (@suitsy2) reported 17 minutes ago

  @Shawhelp is there an outage in Calgary NW? This is ridiculous

• Lindsay (@LindsayAlberta) reported 18 minutes ago

  @Shawhelp outage in West St Paul. Any ETA???

• The 834 (@834the) reported 18 minutes ago

  @Shawhelp whats going on !!!! no updates after my DM s to support ?

• Josh Bowles (@tempest1944) reported 19 minutes ago

  @Shawhelp Heyy, Shaw people!! Sooo...our WiFi just disappeared, and our computers and phones apparently don't see the network. Halp?

• Andrew Bentley (@ABentley13) reported 20 minutes ago

  @Shawhelp Medicine Hat Ross glen area has an outage. Been down for about an hour. Any update?

• Michelle Myers (@myersmichelle71) reported 23 minutes ago

  @ShawInfo having THE WORST experience with shaw support personnel today! Anyone in a supervisory roll be able to help!!

• DVP031 (@dvp031) reported 27 minutes ago

  @Shawhelp I renewed my contract today and my internet has been crap ever since. If not better soon, good bye. I have 9 days left to cancel and I am not waiting until the last 3 or 4 to do it!