Shaw

Shaw Outage Report in Ottawa, Ontario

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Ottawa come from postal codes K1A.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ottawa, Ontario 12/20/2025 12:30

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • sidharth_pillai Sidharth Pillai (@sidharth_pillai) reported

    @ShawInfo @Shawhelp grappling with installation issues.First the modem was not delivered on time & I had to go pick it up at the shaw tower. Now the modem says downstream connection.Customer support gets technician for only for tomorrow. Credits dont help for disruption to work.

  • vstlouis8 Vanessa Gardner (@vstlouis8) reported

    @Shawhelp is there outage for Prince George

  • PaulPreston92 Paul Preston (@PaulPreston92) reported

    @ShawInfo my Landlord sold my home and I'm being evicted. Our new rental is 50% more than what we currently pay and already includes internet. Shaw is charging me $300 to cancel my contract early, which they have every right to do. Anyone I can talk to to plead? This sucks.

  • godlessxvirgin Godlessx (@godlessxvirgin) reported

    @Shawhelp yo my internet isn’t working whatsoever and I’ve been on hold on the phone for like 35 minutes like is there an outage or something

  • CoilTooHot pakdbz (@CoilTooHot) reported

    @Shawhelp Bro my internet ain’t working and I unplugged it for 30 seconds and plugged it back in I restarted my router like 3 times and my internet bills are payed why the heck is my internet not working

  • mareannel Mareanne (@mareannel) reported

    @Shawhelp Would have been nice to be given some advance notice that all shaw services would be down for maintenance from 11 pm to 5 am. This is all over BC. Sooooo frustrated.

  • Nelson95794956 Nelson (@Nelson95794956) reported

    @Shawhelp Crooks stealing money from people. I call to tell them I’m switching companies in two weeks and you turn my internet off instantly. Go **** your self @Shawhelp @ShawInfo you thief

  • dlady2012 LadyD (@dlady2012) reported

    @Shawhelp I have now been without Internet Wi-Fi and cable for almost a week. My issue was expedited and I have yet to hear a resolve. What do I have to do to get this taken care of ASAP?

  • j3nnnxo Jennifer Rose (@j3nnnxo) reported

    Pretty annoying that @ShawInfo told me 3 weeks ago I'd be able to self install my internet at my new house now after an hour talking to tech support seems they were wrong??? Why do I bother with Shaw anymore!

  • Christianna_99 Christy Anna (@Christianna_99) reported

    @ShawInfo I'm needing help please