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Shaw Outage Report in Ottawa, Ontario

Why is my Shaw service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Ottawa come from postal codes K1Z .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Ottawa, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa, and Greely.

CityProblem TypeReport Time
Ottawa TV 11 days ago
Greely TV 18 days ago
Ottawa TV 19 days ago
Ottawa Internet 4 months ago
Ottawa Internet 4 months ago
Ottawa Wi-fi 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • FitSince96
    Danny Holloway (@FitSince96) reported

    @Shawhelp anyone having internet issues in St.Albert? AGAIN!!!!

  • GeeksandCigars
    NerdySmoker (@GeeksandCigars) reported

    For the low low price of $80/month even a guy like me can get constantly disconnected from the internet. Thanks @ShawInfo #garbage #nohelp #2weeksServiceFailure

  • The_Butte_Man
    Trevor Butte (@The_Butte_Man) reported

    @Shawhelp Thank you! Any ETA on a fix

  • pgrundle
    Pat Grundle (@pgrundle) reported

    @Shawhelp Are you still having issues in White Rock?

  • LindaSmithShpk
    LindaSmithShpk (@LindaSmithShpk) reported

    @Shawhelp is there an issue in Sherwood Park? We have blue curve and were showing that it's connected but we have no TV and internet is extremely slow. My husband keeps getting kicked off his work calls!

  • niesas
    Niesa Silzer (@niesas) reported

    Hey @Shawhelp tried phoning the number on my business account invoice, which is the same as the website and it's going to some poor guy in Houston. He says his cell is getting over 100 calls a day. What's the right #? How can we help him stop getting your calls?

  • Av23_
    Avery (@Av23_) reported

    @Shawhelp is there internet service outage NW Calgary right now?

  • starbear604
    ursa minor (@starbear604) reported

    @cbcgopublic Shaw cable is currently pulling channels from subscribers' packages & forcing them to renegotiate more expensive packages to get them back. @ShawInfo is doing it to me today, after pulling one channel last week, then 39 more today. #customerservice #fail #corrupt

  • maple_wine
    🍁 Nicole Marie 🍂 (@maple_wine) reported

    @Shawhelp You too, thanks for the reply. I never thought it could be limited to just my system, since I’ve never seen this before. It would be yet another weird one, but it could be that my receiver needs a forced reset. I hate doing it, though, when it’s nearly every day...

  • lukedknight
    Luke Knight (@lukedknight) reported

    Hey @ShawInfo I’ve talked to agents on chat & phone and have not found any solutions for my internet service. The frustration is growing. Any help via Twitter? Beginning to feel you’re company that doesn’t really care :(