Shaw

Shaw Outage Report in Ottawa, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ottawa, Ontario 03/01/2026 22:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • SeditiousMe Seditious Me (@SeditiousMe) reported

    I would love to get rid of my house phone but our cell reception is so bad in my area that calls drop when I enter my neighbourhood. @Telus told me years ago when I had a cellphone with them, that this was my problem, which is one reason we switched to @ShawInfo. Rude. (2)

  • j3nnnxo Jennifer Rose (@j3nnnxo) reported

    Pretty annoying that @ShawInfo told me 3 weeks ago I'd be able to self install my internet at my new house now after an hour talking to tech support seems they were wrong??? Why do I bother with Shaw anymore!

  • yqgtoyeg eastwest (@yqgtoyeg) reported

    @ShawInfo outage in West Edmonton? No TV / Internet for almost an hour. Tech support not answering for 35+mins

  • mynameiskate Kate Trgovac (@mynameiskate) reported

    @Serena_Monsoon @Shawhelp Same. Also just got a text from someone else in my neighbourhood. Their Shaw is down too. Seems like we have an old-fashioned outage. Shaw - can you please check again?!

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    It’s Battle of Alberta game night & @Shawhelp has inadvertently terminated our TV & Internet services earlier than planned - assuming because of our move? A week without Internet or TV? An experiment where I might measure my BP 4 times a day to see what happens. Up or Down?

  • Christianna_99 Christy Anna (@Christianna_99) reported

    @ShawInfo i need some help please??

  • rwittstock Richard Wittstock (@rwittstock) reported

    My @ShawInfo internet is down. Is there an outage in Kitsilano?

  • Ardi_Raz Ardeshir Razmjou (@Ardi_Raz) reported

    @ShawInfo that is stupid

  • purrrrrlicious JN (@purrrrrlicious) reported

    @Shawhelp Why does A&E never work or super pixelated?

  • goodgurluknowit Kyle Kaibigan (@goodgurluknowit) reported

    @ShawInfo FIX YOUR SHIZZZ