Shaw

Shaw Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1A and K1C.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ottawa, Ontario 12/27/2025 15:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ZAKtalksTECH ZAKtalks TECH 🇨🇦 #ZAKpack #TeamUnFiltered (@ZAKtalksTECH) reported

    Not sure if we'll have a stream tonight or not. Internet has been up and down most of the day. 🙁 I've been on the phone with my ISP for the last few hours. If @Shawhelp would bury the exposed temp-line, this wouldn't happen... @ShawInfo

  • TakaakiMasuda1 Taka🖖🇨🇦 (@TakaakiMasuda1) reported

    @CaptAnth @ShawInfo Aww crap, you're right I am chatting with agent b/c store doesn't accept items

  • BARRIIICADEttv BARRICADE (@BARRIIICADEttv) reported

    Just what i needed.. 11 hours total of downtime from @ShawInfo . $100+ a month for this kinda ****.

  • davidvassbc David Vass (@davidvassbc) reported

    @Shawhelp you arranged for a tech to come and help get my cable working. He was here yesterday, made a replacement, everything working well now. Thank you.

  • htimsekimyyc Mike Smith (@htimsekimyyc) reported

    @shawhelp Sportsnet now never works for me signing in through Shaw. Can I get help please?

  • zyraxo Z (@zyraxo) reported

    My internet is currently not working and on the website, it says that it was supposed to be restored at 6am. I’m in South Richmond. Can anyone please give me an update? @Shawhelp

  • ItsTylerG_ Tyler, The Creator (@ItsTylerG_) reported from Surrey, British Columbia

    @Shawhelp my wifi is down on all my devices. Have reset the router and still nothing.

  • harryhong671 harryhong67 (@harryhong671) reported

    @Shawhelp Is shaw online at the moment? Fraser Heights Surrey internet service unstable and not working now.

  • techead87 Andrew Despres🌹 (@techead87) reported

    @Shawhelp hey, need to chat with support tomorrow. My internet keeps dropping multiple times a day. I think I need to replace my Shaw modem.

  • scottlybrown Mister Scottlybrown (@scottlybrown) reported

    @Shawhelp is there an internet outage in Clarkdale Meadows, Sherwood Park tonight? Internet/cable just dropped. Webpage says it can’t establish a secure connection with the server.