Shaw

Shaw Outage Report in Ottawa, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ottawa, Ontario 01/26/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JayIsPainting JayIsPainting (@JayIsPainting) reported

    Shoutout to our @Shawhelp's service tech. Arrived a few minutes after the start of our window, was wearing a mask as asked and fixed the signal issue.

  • LurkingLogger Will (@LurkingLogger) reported

    @Shawhelp No reason to DM anyone. This is not an issue on my end. My neighbours have the same issues over the last 3 days. Get a tech looking into it. The problem lasts a few hours and corrects itself (so far)

  • DaveCYYC Dave C (@DaveCYYC) reported

    @Shawhelp the internet is down at our work. I have rebooted the router and that did not work. We are in the Ramsay area in Calgary.

  • Mickey72L L C (@Mickey72L) reported

    @ShawInfo is penticton having shaw wifi issues?

  • 5K4D conrad jaye (@5K4D) reported

    @shawhelp is internet down in Prince George atm? Internet is down, shaw go wifi has internet.

  • erazmus Ian McLaughlin (@erazmus) reported

    @Shawhelp Any updates on the country-wide outage that appears to be happening right now?

  • kokanutdad Craig Harris (@kokanutdad) reported

    @Shawhelp Any outage reports in the Kelowna area?

  • CandaceHarkness Candace Harkness (@CandaceHarkness) reported

    @Shawhelp I can’t get an agent through my app or online we have no service With no service disruptions in our area reported. Acceptable Customer Service to not be able to talk to someone through chat or otherwise

  • robyn13783217 Robyn Haase 💕💕 (@robyn13783217) reported

    @Shawhelp the Shaw internet is down in Kamloops

  • harper_vii Ian Harper (@harper_vii) reported

    @Shawhelp For the record, this outage is not listed or referenced on that page you linked. So it's impossible to track status updates.