Shaw Outage Report in Ottawa, Ontario

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (61%)

2. 

   TV (16%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (5%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Timothy Stephure (@TimothyStephure) reported 5 minutes ago

  @Shawhelp Internet down all day, tech can only look Sunday...Brutal!

• Dumpster Fire of Dumpster Fires (@DumpsterFireRad) reported 9 minutes ago

  @nattym94 @yeggrumpy @Shawhelp Mine was down earlier today and then it was down about 6 weeks ago

• The Tea Kettle (@screaminTkettle) reported 9 minutes ago

  @ShawInfo Shaw came out to fix my neighbours internet yesterday and knocked out my internet in the process. Now I’m getting the run around and the soonest a tech can come out is the 6th. Family needs the internet for work what a joke this company is. @Telus what says you?

• Kim K (@mrskingle) reported 9 minutes ago

  @Shawhelp What does code XRE 03059 mean on Shaw Blue Curve? I can't get any local channels and some random higher channels. This has happened more than once. Please help. Thanks.

• orthojake (@saphzsaphz) reported 10 minutes ago

  @Shawhelp Just spent 1.5 hours on the phone with tech support just to be told that her shift is over so she will just send a tech. Unreal!

• leafs2021 lets go! (@justin_m1991) reported 11 minutes ago

  @levibrandon48 @Shawhelp I mean it looks like they gave you a heads up with that page. It also won’t likely last the full 6.5 hours. It sucks but these things need to happen to maintain the network

• orthojake (@saphzsaphz) reported 11 minutes ago

  @mrskingle @Shawhelp It might be a separate issue then. Up to you if you just want to wait and see or not.

• ☆.:**:. Dani .:**:.☆ (@rockstar_baby) reported 15 minutes ago

  @wendyjedm They are literally the worst. As soon as my contract is up I am leaving them @Shawhelp

• Khush (@SideBRabbit) reported 20 minutes ago

  @Shawhelp internet been disconnecting every ******* night for few mins randomly @SaskTel can u help ?

• Kim K (@mrskingle) reported 23 minutes ago

  @Shawhelp I've been a Shaw customer for 20 plus years, Blue Curve a year and a half. I may have put in the wrong credentials. No second chances?!