Shaw

Shaw Outage Report in Ottawa, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ottawa, Ontario 02/21/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ShawnNason Shawn Nason (@ShawnNason) reported from Winnipeg, Manitoba

    @hockeymom1965 @Shawhelp This crap has been happening regularly now

  • ocean1waves SAM ☀️ (@ocean1waves) reported

    @Shawhelp keep getting error code Xre 03090. Have restarted the boxes and still showing up. I hate the issue??!

  • Michael_Klinck Michael Klinck (@Michael_Klinck) reported

    @Shawhelp Thanks Grace, but this happened yesterday as well. The upgrade we did a couple years ago, feels like a downgrade with consistent service, and the problems we have encountered. The bells and whistles are not as good as before.

  • mrkaswa mr kaswa (@mrkaswa) reported

    Umm @shawhelp, your releasing of the US channel after the football game not only caused my TV box to lose that signal but _EVERY OTHER CHANNEL AS WELL_. Do Shae even know how to TV?

  • Neil_Zee Neil Zeller (@Neil_Zee) reported from Calgary, Alberta

    Hey @Shawhelp. Maybe unplug your service for 10 seconds and plug it back in. We’re without football (or any channels) right now.

  • ShaeJHarding Shae Harding (@ShaeJHarding) reported

    @Shawhelp Cable went out during the football game!!!! Trying to watch the next game and it won’t work! Says error occurred! Help!

  • TheRealAngerson Mike Angerson (@TheRealAngerson) reported

    @Shawhelp why is CTV & CBS down?

  • Mad_Me Nanc Price (she/her) (@Mad_Me) reported

    Outage in Edmonton too @Shawhelp. Please advise.

  • lesterbenz LesterBenzBrewing (@lesterbenz) reported from Calgary, Alberta

    Hey @Shawhelp , any updates on cable tv not working in SE Calgary?

  • Squeek1487 David Asplund (@Squeek1487) reported

    @gispatch Mine did it too! Damn @ShawInfo