Shaw

Shaw Outage Report in Ottawa, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ottawa, Ontario 01/26/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • BOOTZ999 BOOTZ999 (@BOOTZ999) reported

    @Shawhelp I pay for nationwide and dont get it??? Every where i go due to my job which requires me to travel and use GPS, I get zero service?? I find it frustrating that I cant GPS my way around 70% of the time when I need it. When are you guys stepping up your mobile game?

  • MapleBaconPhoto Maple Bacon Photography (@MapleBaconPhoto) reported

    @Shawhelp is your mobile network down? My cellphone has been without cellular service all morning.

  • Mario_723 Mario (@Mario_723) reported

    @Shawhelp maybe next time your tech comes out to fix the internet have them let the resident know they arrived before disconnecting cables in the alley. I had a scheduled appt but it was not until after I lost internet mid-customer call I was made aware you were on-site. #fail

  • DenfordCox Maureen (@DenfordCox) reported

    @Shawhelp what happened to my cable access. No television service?

  • SoloFlow786 DAPPER DON DHARSHI • K A M I L • (@SoloFlow786) reported

    Fml. In the middle of an important meeting and @shawhelp craps out. Anyone else experiencing issues?

  • aaronargo Aaron Argo (@aaronargo) reported

    @Shawhelp Any timeline on getting service back up in North kildonan MB?

  • PeterLLY Peter Luo (@PeterLLY) reported

    @Shawhelp internet down in Richmond at 8811 Lansdowne Road?

  • ChinaMyte Chinamyte (@ChinaMyte) reported

    @Shawhelp I already spoke with one for 45 min. New modem allegedly hardwired to channel 157, skips back even if they change it manually. Having tech come on saturday. Please release the channel settings so we can change to less congested channels because your algo sucks for optimizing🧐

  • zanthepusss Li̞̟̫̺ͭ̒ͭͣa̘̫͈̭͌͛͌̇̇̍m̘͈̺̪͓ͩ͂̾ͪ̀̋ (@zanthepusss) reported

    @Shawhelp Is there an issue in the NW of Calgary

  • label_assumed Laurie (@label_assumed) reported

    Customer Service: “F@. Two confirmed appointments & @ShawInfo / @Shawhelp does not show up. I phoned 1/2 hour before the service window opened this morning & confirmed the service address. I even received the text that Shaw was on their way. But the window has closed, no #shaw.