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Shaw

Shaw Outage Report in Ottawa, Ontario

Why is my Shaw service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Ottawa come from postal codes K1Z .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Ottawa, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa, and Greely.

CityProblem TypeReport Time
Ottawa TV 9 days ago
Greely TV 16 days ago
Ottawa TV 17 days ago
Ottawa Internet 3 months ago
Ottawa Internet 4 months ago
Ottawa Wi-fi 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • mjwatts85
    Martin (@mjwatts85) reported

    @Shawhelp I'm getting a lot of artifacting on TV this morning on every channel on multiple TVs. Tried restarting main BlueCurve box, but has not resolved it. Are you aware of any issues?

  • pgrundle
    Pat Grundle (@pgrundle) reported

    @Shawhelp Are you still having issues in White Rock?

  • SherPkSeana
    Seana A (@SherPkSeana) reported

    .@ShawInfo @TELUSsupport Expects tech support to actually provide more support than “can you try unplugging”. If I’m calling you I’ve already unplugged - waited - plugged back in. Will gladly pay fees to get out of contract. Someone help me get reliable internet. 2/2

  • 1of7billionOrSo
    || (@1of7billionOrSo) reported

    Thanks @Shawhelp for all the help today. 22 years with @telus and @TELUSsupport literally told me how to switch providers without even asking why. Now THATS how you retain customers. Will switch my wife’s plan from Telus too.

  • ttul
    Ken Simpson (@ttul) reported

    @Shawhelp Your outage continues on Bowen Island today. Any ETA for resolution or should I switch to @SpaceXStarlink?

  • The_Butte_Man
    Trevor Butte (@The_Butte_Man) reported

    @Shawhelp Thank you! Any ETA on a fix

  • nikkleigh
    Nikki Stephens (@nikkleigh) reported

    @Shawhelp Hi, having a reoccurring issue where wifi just disappears - modem still shows white light like it is working but wifi is just gone, and have to wait a few minutes and it re-appears.

  • chels17D
    Chelsea D (@chels17D) reported

    @Shawhelp our internet has been very choppy and cuts out through the day the last 4 days... I reset the router Saturday night but that didn’t help. Anything else I can try?

  • The_Butte_Man
    Trevor Butte (@The_Butte_Man) reported

    @Shawhelp having issues in Abbotsford, BC. Every channel is distorted. Restarted system, no help

  • marcykain
    Marcy Kain (@marcykain) reported

    @Straight_Law @ShawInfo - help! My office is down too!