Shaw Outage Report in Ottawa, Ontario
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Ottawa, Ontario
The most recent Shaw outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Wi-fi | |
| Gatineau |
Total Blackout | |
| Ottawa |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Cuddihy
(@Wbaz54) reported
from
Vancouver, British Columbia
@ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw
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Jennifer Rose
(@j3nnnxo) reported
@Shawhelp The wiring is all still connected. I wasted 2 hours and got no where and now have to wait 4 days for a service tech...when the last thing I want is a stranger in my house during a pandemic.
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Karen
(@karren_n) reported
@Shawhelp The search function on my cable box doesn't work. Every other menu function works. My remote control works fine.
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SuitS
(@xSuitSx) reported
@Shawhelp Your service just went down
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
It’s Battle of Alberta game night & @Shawhelp has inadvertently terminated our TV & Internet services earlier than planned - assuming because of our move? A week without Internet or TV? An experiment where I might measure my BP 4 times a day to see what happens. Up or Down?
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LadyD
(@dlady2012) reported
@Shawhelp Thanks, my issue was expidiated 3 days ago? Really frustrating
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Godlessx
(@godlessxvirgin) reported
@Shawhelp yo my internet isn’t working whatsoever and I’ve been on hold on the phone for like 35 minutes like is there an outage or something
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Hybrid🇨🇦 /Be Calm Be Kind Be Safe/
(@HybridTheory006) reported
Big shout out to #shawcable for great customer service and prompt installation. After 3+ hours of hold time and total lack of service or response from @TELUS over 3 weeks, @shawinfo had our internet for work up and running in less than 24 hours from first call to job complete.
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M Ireland
(@Irelands_The) reported
@ShawInfo what is the deal with your super unstable internet in Medicine Hat for the last few days? I'm just about ready to rage-switch carriers!
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Richard Wittstock
(@rwittstock) reported
My @ShawInfo internet is down. Is there an outage in Kitsilano?