Shaw

Shaw Outage Report in Ottawa, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ottawa, Ontario 02/17/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MelodramaBabs Babs (@MelodramaBabs) reported

    @paul_patton @Shawhelp @2ofpane It's back (again) for now. I've rarely had problems

  • 23NoteCanon xem/nas disassociating in the walmart checkout (@23NoteCanon) reported

    ah, the major flaw of online learning. I have **** due today but my internet keeps cutting out. hey @Shawhelp , any outages for sylvan lake, alberta?

  • CathleenShipley Cate Shipley (@CathleenShipley) reported

    @Shawhelp why has there been frequent outages in south Calgary? I’m trying to work from home and it’s not working! My company has adopted a paperless office model - felt to better protect client info, be better for planet, and allow us to work from anywhere. BUT we need Internet!

  • Trevor_Moeller Trevor Moeller (@Trevor_Moeller) reported

    @Shawhelp If the answer is no, then there's no need I know the issue and nothing can be done

  • Lianebisaillon Liane Bisaillon 🇨🇦 (@Lianebisaillon) reported

    @Shawhelp sucks. Nuff said. #badservice #badcustomerservice

  • JasonLe26314305 Jason Lee (@JasonLe26314305) reported

    @Shawhelp Shaw internet has been down almost every other morning in surrey since last week. Please tell us beforehand when services will be down so we can at least expect it. This is super frustrating for people who are working at home and for students as well.

  • Trevor_Moeller Trevor Moeller (@Trevor_Moeller) reported

    @Shawhelp is the weather affecting the signal or something? Feed has been choppy all day regardless of the channel

  • markyeg Mark (@markyeg) reported

    @Shawhelp all of my services are out, is there an outage in Edmonton?

  • Ted_Gaisford Ted Gaisford (@Ted_Gaisford) reported

    @ShawInfo is failing completely at service right now. I have spent double the time waiting on hold than they said it would be, and the chat function responds in 10-minute gaps...I don't think they want to keep customers...

  • foggyhighway Foggy Highway Studios (@foggyhighway) reported

    Since @ShawInfo hiked my monthly internet fees +$40 in 2021, and technical support has degraded to the point of unusable, I think it's may be finally time to migrate away from Shaw. Looking for recommendations for Internet Service Provider in Lower Mainland/Fraser Valley? #YVR