Shaw

Shaw Outage Report in Ottawa, Ontario

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ottawa, Ontario 02/28/2026 04:20

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • J_rgen Jürgen Valiquette (@J_rgen) reported

    @Shawhelp did cable services go down in the East Kildonan area?

  • MamtiminHazrat Mamtimin Hazrat (@MamtiminHazrat) reported

    @hanmem3 @Shawhelp @ShawInfo ya, there is a outage info at 8:30 pm, I found the problem 12 pm today, its been 8 ******* hours

  • J_rgen Jürgen Valiquette (@J_rgen) reported

    @Shawhelp Thanks, service returned on itself 20 minutes later

  • Dascarymonsta jake verrecchia (@Dascarymonsta) reported

    @Shawhelp Still nothing for the hope bc outage since the 14th. Are they even working on it?

  • PopaTonka PopaTonka (@PopaTonka) reported

    @Shawhelp @ShawYEG South side edmonton has zero service what's happening????

  • murrayca1158 Cathy Murray (@murrayca1158) reported

    @Shawhelp so this account isn't tech support? Currently an hour wait on the phone; still waiting on the Chat -- hehe this account was my last resort. The last few times I was told to reboot to fix -- tried that several times, This has been a monthly occurrence for the past while

  • corbyhkycentral Corby (@corbyhkycentral) reported

    @Shawhelp Getting error We're having some problems on our end. This channel isn't currently available

  • Kim_Browning Kim Browning🇨🇦 (@Kim_Browning) reported

    @Shawhelp any time estimate on the service outage in St Boniface area of Winnipeg???

  • MattersCalgary CalgaryMatters (@MattersCalgary) reported

    @Shawhelp That’s the point. Have already had numerous conversations with “technical support experts” with numerous tickets written and no change or improvements in tech probs experienced for many months.

  • BryanSarauer Bryan (@BryanSarauer) reported

    Anyone else in #yxe having internet troubles? Its been a couple hours. We're in Lakeview. @ShawInfo reports outage in Pacific Heights but not here. In queue with customer service for a while now.