Shaw Outage Report in Ottawa, Ontario
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Ottawa, Ontario
The most recent Shaw outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Wi-fi | |
| Gatineau |
Total Blackout | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
TV | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Jennifer d'Entremont
(@jdeworks) reported
@Shawhelp hey guys, I am wondering if there is service happening in our area (Canmore) our blue curve wifi is not working and I restarted it with the same outcome.
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Karen Lindsay
(@hockeymom1) reported
@Shawhelp hey Shaw. 3 days. 3 outages. Not a happy customer here!
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Fiacc O'Brien Moran
(@fiacc) reported
@Shawhelp widespread slowdown on bowen island, multiple people reporting, your chat support can't seem to understand the concept of a widespread outage.
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Nick Longo
(@nickenjel) reported
@Shawhelp is wifi down in Cedar BC by the Nanaimo airport… Adshead Rd to be somewhat exact
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Renée Layberry
(@publishingrenee) reported
Disgusted with @Shawhelp who told us on Saturday, when our internet went down, that they can't send a tech with a new modem until this Friday. My husband and I both work from home. Totally unacceptable. Just send someone over to drop off a new modem, FFS!
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Dean Edmonton
(@DeanEdmonton) reported
@S_P_Patrick @Shawhelp Same issue out by Namao in north edm. Keeps freezing up.
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Dean Edmonton
(@DeanEdmonton) reported
@Shawhelp the streaming tv service by Namao north of edmonton in Sturgeon County, crossing at rivers edge is freezing up AGAIN. LESS THAN5 DAYS since the same problems.
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Fiacc O'Brien Moran
(@fiacc) reported
@mintsource @Shawhelp True, but presumably something is broken. You'd think they would want to fix it.
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D S
(@AdultInDaRoom) reported
@ShawInfo ... why no internet connection? You have no phone support. Your chat bot and people can’t do anything because of a “maintenance issue”. Seriously WTF?! Is this how you respect customers? If we are disposable after thoughts, what do you think that makes you?
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Vu Nguyen
(@vutangclan2) reported
@Shawhelp I’m at work with no internet now going on 5 hours. Your help desk says no tech can come until tomorrow. Anyway you can speed it up? Losing time to bid on work, invoice customers and we’ve gone back to paper work orders.