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Shaw outages and service status in Ottawa, Ontario

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Full Outage Map
  • Shaw generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi.
  • 100% Wi-fi (100%)

The latest reports from users having issues in Ottawa come from postal codes K1A .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa, Gatineau, and Greely.

CityProblem TypeReport Time
Ottawa Wi-fi 9 days ago
Gatineau Total Blackout 1 month ago
Ottawa TV 2 months ago
Greely TV 2 months ago
Ottawa TV 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • GuyBarnabe
    Guy_Barnabe (@GuyBarnabe) reported

    @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

  • bc_2025_vision
    bc_2025 (@bc_2025_vision) reported

    .@Shawhelp is #Shaw help gone ...

  • MaryPChipman
    Ugabug (@MaryPChipman) reported

    @Shawhelp It's ONLY the TV box. I go on the apps on my TV & watch no problem. Our Internet is strong everywhere.

  • LindsayWiebeRD
    Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    Well, it’s Sunday afternoon and @Rogers and @Shawhelp never came through with a better plan, so it appears that my services will be discontinued tomorrow after making some calls to Costco’s internet, Teck savvy, Bell & Telus. If anyone has any suggestions on providers, send em.

  • Danrek77
    Dave (@Danrek77) reported

    @Shawhelp No timeline, no email confirmation, and I’m not a new customer. I’m being billed for 2 gigabit now, without the hardware for it. I am hesitant to send this beat up box back without knowing I will be getting hardware to actually use the service

  • boondocksdoc
    Quinn Mason MD (@boondocksdoc) reported

    @Shawhelp @Shawhelp unfortunately no widespread outage on your site and no alert banner in my app under my account. Trying to access troubleshooting just continues a never ending loop of selecting your device then a page that bounces back to select your device. Not user friendly.

  • RageGeist
    TC-VAN (@RageGeist) reported

    @Shawhelp Hi, my internet has been down about 7hrs now and I'm not seeing my location in the outage section. I contacted support earlier and she said there was an open incident INC1743915 for my area. My postal code is V3B7W4. Any ETA's on service restoration?

  • __guzzzzi
    Guzzzi (@__guzzzzi) reported

    @ACBgal @Shawhelp Hey! Did you fix it? Same problem here

  • brandobrennan
    b ☾ (@brandobrennan) reported

    @Shawhelp I’ve called 2x today for customer support and after 2 hours on hold, the call goes dead (both times). I need help??

  • Madelinenerd
    Madelinenerdfighter from the @IamMADELINEpod (@Madelinenerd) reported

    @Shawhelp I'm on hold with tech support as my internet is down. Do you have lower mainland outages?