Shaw

Shaw Outage Report in Ottawa, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ottawa, Ontario 02/27/2026 05:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • miralex66 Elemkay (@miralex66) reported

    @Shawhelp @northvanthrift1 I just got off the phone with your tech support (a very lovely person, btw)...and was told no ETA on the fix. Pods are still not working. Advised to unplug and try again in a few days. So problem NOT fixed

  • MedSuarez_ Medardo Suárez MD (@MedSuarez_) reported

    @Shawhelp how come you customer service is so poor now when it used to be a great one

  • CrazySteveC Steve (@CrazySteveC) reported

    Fix your ******* services or give a ******* refund @Shawhelp

  • jonincalgary Jon (@jonincalgary) reported

    @Shawhelp hey is there an outage in Mckenzie lake yyc? Im not home but wife and kids are saying there is no internet after even resetting the things.

  • LMDFAITH LMDFAITH🇨🇦🇮🇱🇺🇸 (@LMDFAITH) reported

    @Shawhelp why is @hayu_CA not working?

  • northvanthrift1 @northvanthriftscore (@northvanthrift1) reported

    Hey #northvan peeps, who’s having problems with their Shaw PODS? Mine have been down for 2 days and @shawhelp has no ETA on the fix #shawpods #shawgateway

  • tedrawink Tedra (@tedrawink) reported

    @Shawhelp are you trying to start an exclusive club for customers that have to reach out to customer support as directed by chat agent, yet spend 3 or more hours on hold without a glimmer of customer service? Leading the industry in lack of customer support once again 🧂🧂

  • enidwenever enid (@enidwenever) reported

    You know @ShawInfo has the worst service when you pretty much count on your wifi service tanking everyday at 4pm #switching #worstcable #dontbuy

  • NorthVanMike NorthVanMike 🇨🇦 (@NorthVanMike) reported

    @Shawhelp quite often the customer is a repeat customer, so if the account is hacked, the account number would be in previous DM chats.

  • NavyBoy88 🤠 NavyBoy ⚓️ (@NavyBoy88) reported

    @Shawhelp Still not working, we sent a DM as requested, no resolution ... get it together