Shaw

Shaw Outage Report in Ottawa, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ottawa, Ontario 02/01/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • _DenzelBorja Denzel Borja (@_DenzelBorja) reported

    @Shawhelp @ShawInfo Ive honestly had enough with your super bad customer service here in Calgary. My family has been having the same internet problem for the past two weeks and your customer service calls tells us to do the same thing over and over then would try to end the call.

  • kf204 Kyle Foxworthy (@kf204) reported

    @Bell_MTSHelps We switched to @Bell_MTS last week. 1gb Fibe. Internet went down once yesterday and 3 times today. Working from home and can't have that. Took over a week and 3 calls to have our number ported from @ShawInfo.

  • OilersBlues OilersBlues #FireNicholson (@OilersBlues) reported

    Holy smokes @Shawhelp setting up my new blue curve modem was the most painful experience of my life. It’s done now but good lord what a complete disaster from start to finish. App not working, links directing me to unhelpful information. Honestly. That was bad.

  • joncampbell Jon Campbell (@joncampbell) reported

    @Dani_NFLfan @Shawhelp Is it only down for a minute or two at a time?

  • Videogamefan191 Videogamefan1990 (@Videogamefan191) reported

    @Shawhelp don’t ever sign on with this company. They are a bunch of liars that will lie to get a sale, pressure you on to sign up and then when you do. You don’t get what you were promised and they don’t fix it instead they will charge you extra to fix their lies. #worserviceever

  • urkeyconector Debbie Miller🇨🇦 (@urkeyconector) reported from Calgary, Alberta

    @ShawInfo . After more than 30 years a @ShawInfo customer , had THE worst customer service ever today. Need to look at other options

  • evilfishyx Lila Roth (@evilfishyx) reported

    @Shawhelp whats going on in abbeydale the internet keeps going up and down.

  • JJPSForsyth Jeff Forsyth-Start-up's-Tech-Amorphous (@JJPSForsyth) reported from Calgary, Alberta

    @Shawhelp i suppose i’m lucky to have an engineer visit my house tomorrow after I’ve had two weeks of problems. Virtually no internet on a 300 Mbps service

  • Nuck40 Mr bill gulag#36313 (@Nuck40) reported

    @ShawInfo is internet down in Edmonton?

  • srogalsky Steve Rogalsky (@srogalsky) reported

    @Shawhelp is there an internet outage in Winnipeg?