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Shaw outages and service status in Ottawa, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Shaw generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
  • The most common problems reported in this area mention TV.
  • 100% TV (100%)

The latest reports from users having issues in Ottawa come from postal codes K1Z .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 9: Problems at Shaw

Shaw is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa, and Greely.

CityProblem TypeReport Time
Ottawa TV 15 days ago
Greely TV 22 days ago
Ottawa TV 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • McJohnson922
    Matthew Johnson (@McJohnson922) reported

    @Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time.

  • RaviPoojara_rp
    Ravi Poojara (@RaviPoojara_rp) reported

    @Rogers and @ShawInfo are most unethical companies. When I’m moving out to another province where they are not able to provide fiber internet service, they are asking for early contact break fine. I’m ready to continue with the contract, it is their inability to provide the

  • PoCoello
    Chris (@PoCoello) reported

    @Shawhelp internet outage in poco?? Flashing yellow light 78 people in tech support queue and your ai is useless

  • RickAlsop
    Rick Alsop (@RickAlsop) reported

    @Shawhelp Yes still issues as its not working

  • EmptyUK
    Mat Thomas (@EmptyUK) reported

    @Shawhelp Actually I called and it said there is a known outage. Any idea what’s going on?

  • bc_2025_vision
    bc_2027 (@bc_2025_vision) reported

    @Shawhelp The feedback form seems broken. I filled in the * fields and submitted .. error msg? I checked several times? Please fix form? How do I submit my concern to decision makers? Thank you.

  • DJPh03NiX
    DJ Phoenix (@DJPh03NiX) reported

    @Shawhelp Doesn’t help. Same issue both on the website and the mobile app.

  • jskapin
    Jenn (@jskapin) reported

    @Shawhelp What can I do to speak with an actual representative? I was emailed to call or login to update my billing info. The app doesn’t work, logging into my account doesn’t work (I get the “oops! Something went wrong!” page), and I get disconnected when I call in to speak with

  • musicfnatic
    jordan (@musicfnatic) reported

    @Shawhelp this stream of the utah mammoth vegas golden knights game is terrible

  • jskapin
    Jenn (@jskapin) reported

    @Shawhelp Internet, and it’s in Cochrane, ab. Self service doesn’t work either.