Shaw Outage Report in Ottawa, Ontario

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (59%)

2. 

   TV (18%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Michael Donnelly (@mrjdlly) reported 5 minutes ago

  @Shawhelp Your service ******* sucks

• Amy (@kestrelAmy) reported 5 minutes ago

  @Shawhelp @ShawInfo SIX homes have been built since I moved in to mine, and they do not have this issue. My neighbour and I will be changing providers if this is not resolved soon

• Michael Donnelly (@mrjdlly) reported 5 minutes ago

  @Shawhelp so ****** disappointed with your ****** service lately might b time to switch providers

• Divye Maheshwari (@Divye2711) reported 8 minutes ago

  @Shawhelp Generic updates are not really helpful. Its so frustrating to see same type of updates as the last outage two weeks ago. We as customers deserve to have more clarity. Our livelihoods depend on internet.

• Nicole Wyatt, PhD (@nwyatt) reported 11 minutes ago

  @Shawhelp No internet in Sunnyside but nothing on website. Any info about this outage?

• Bubba (@CrazyRabbit78) reported 12 minutes ago

  @Shawhelp talk about ****** service 2nd time in 2 weeks have no internet or TV for over 20 something hours.

• Michael Donnelly (@mrjdlly) reported 12 minutes ago

  @Shawhelp what ******** is wrong with your service today for sakes

• Ms Pope (@PopeSD36) reported 18 minutes ago

  We lost @Shawhelp in #surreybc this morning around midnight…we remain disconnected. On Canada Day we went 28 hours. 48 hours without service in less than 3 weeks. Both times crews are deployed to Fraser Highway where the SkyTrain construction is beginning.

• parbjot (@parbjot16) reported 20 minutes ago

  @Shawhelp no wifi since last night i was not able to work today since i was working from home its almost 24 hrs i live in Surrey near bear creek why does ur wifi sucks that much

• Jaskamal (@Jaskamal7781) reported 22 minutes ago

  @Shawhelp are we people in surrey headed to another 24+ hours outage? That too twice in this month already. Not sure what we are paying for at this point. Please give some update regarding when it'll be fixed.