Shaw

Shaw Outage Report in Ottawa, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ottawa, Ontario 03/10/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • davinderchahall Daveadelphia (@davinderchahall) reported

    @Shawhelp No one has come and I’ve been told by Jesse from your team that I should connect with technical support. I just want someone to come and fix a down cable which is still a hazard it’s still on the sidewalk and kids are walking by

  • megandjakesmom mom (@megandjakesmom) reported

    @Shawhelp Yes I sent one with no reply… please explain if I pay for a service and it is not provided what do I do next

  • megandjakesmom mom (@megandjakesmom) reported

    @ShawInfo Called customer service because again I can’t watch Center Ice wanted a supervisor to call me back agent hung up on me Shaw is the worst!!! Never get what I pay for

  • wordfrommelissa Melissa 📚 💜🤍🖤 (@wordfrommelissa) reported

    I love that the Shaw app never let's me in so I can pay my bill. It's a constant fight spanning days before I can actually login. What's up with that? 😔 @ShawInfo @Shawhelp

  • btozzz222 Bill Tozer (@btozzz222) reported

    @Shawhelp I’m paying for NHL center ice to watch Oilers vs Leafs tonight while In Vancouver BC, and it’s not on 625. Please fix asap

  • 3rdandOak Desmond Demosthenes (@3rdandOak) reported

    Well, entering day 4 of no internet from @Shawhelp . After being told by several techs to unplug and replug, over and over (that's when I hang up), someone arrived for another tenant. Hmmm... everything looks fine... until "I" had to tell him there had been a planned outage...1/2

  • roger_lepage Roger Lepage (@roger_lepage) reported

    @Shawhelp your service is so rarely down that I didn’t notice it today. Can you give me a status update? I’m in the P7A postal code. Thx!

  • 3rdandOak Desmond Demosthenes (@3rdandOak) reported

    And now they’ve got me on constant reboot. It’s almost as if they’re doing it maliciously because @ShawInfo knows that they’ve finally lost me as a customer.

  • Cinnamo02380678 Cinnamon (@Cinnamo02380678) reported

    @Shawhelp It seems the Comedy Network in the Fraser Valley is the next channel that gets all pixilated, and cuts out. Is there a way you could POSSIBLY advise your tech department of this issue...? In the hopes they can rectify this? I'm not the only one experiencing this...

  • dgotaas28 Dustin Gotaas (@dgotaas28) reported

    @Shawhelp please help thanks