Shaw

Shaw Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1A and K1C.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ottawa, Ontario 12/23/2025 04:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • samurray4 Shelley Murray (@samurray4) reported

    @adolwyn @Shawhelp We were out 4 hours and 2 hours one day and we got 6 dollars, and we had to fight like crazy to get that, if they have another outage this week, they will say you already got a credit this week.

  • iansu iansu.ethernet 🔌 (@iansu) reported from Calgary, Alberta

    @adolwyn @Shawhelp There is a new update. Now it says “no ETA” for a fix.

  • jmulrainn Justin Mulrain (@jmulrainn) reported

    @Shawhelp This really is in poor taste yall sitting down here with people in downtown having no service

  • EvilTek666 SixSixSixPickUpStix (@EvilTek666) reported

    @Shawhelp any idea when internet service will be restored in the Calgary downtown area? Been out for over 12 hours now.

  • adolwyn Beth Allan (@adolwyn) reported

    Not going to lie - a 13 hour major internet outage with @Shawhelp (and counting) and the last update from 1pm saying “a few more hours” is starting to be a bad look. Like… could you not provide an update every or two? Or a cause? Or a realistic time of return? #yyc

  • Red__Wilson Red Wilson (@Red__Wilson) reported

    @Shawhelp So was this a fire or a hack because this seems a bit much for a regular outage.

  • CharlyNews1 Charly News (@CharlyNews1) reported

    @Shawhelp @CourtFantinato Hey Jacoby, we all know how "sorry" Shaw is, but it's time to start talking reimbursement. It is time to credit all your customers for the inconvenience. I wouldn't be so perturbed with bad service had I not just completed Shaw's "outage" survey. So very very lame.

  • Tuttoposto1 Tuttoposto (@Tuttoposto1) reported

    Any updates on outage in AB @Shawhelp ? Last update was 4 hours ago and no internet since 6 am.

  • rubydame a (@rubydame) reported

    @Shawhelp so what compensation are you offering your Beltline customers? An outage for almost 13 hours is absolutely ridiculous.

  • maypjavier May (@maypjavier) reported

    @Shawhelp how long does it going to take to fix the problem with the outage?