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Shaw

Shaw Outage Report in Ottawa, Ontario

Why is my Shaw service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Ottawa come from postal codes K1Z .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Ottawa, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa, and Greely.

CityProblem TypeReport Time
Ottawa TV 9 days ago
Greely TV 16 days ago
Ottawa TV 17 days ago
Ottawa Internet 3 months ago
Ottawa Internet 4 months ago
Ottawa Wi-fi 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • hobomac5
    S Mack (@hobomac5) reported

    @Shawhelp is Shaw mobile down? I can’t log on it says server error all day to add data to my phone.

  • SighmanCanada
    Simon (@SighmanCanada) reported from Okotoks, Alberta

    I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

  • sharonaleh
    Sharonaleh (wear your mask!) πŸ”―πŸŒ±πŸ‡¨πŸ‡¦πŸŒˆ (@sharonaleh) reported

    @musicbaum @ShawInfo My deepest condolences for your loss. These companies can be such insensitive schmucks. My insurance company was beyond rude to me after my Mom passed. They don’t care about anything other than $$. What matters is being with your family now πŸ™πŸΌπŸ‘πŸΌ (shame on them tho).

  • kevole
    Kevin Olenick (@kevole) reported

    @musicbaum @ShawInfo Awful. Sorry to hear that

  • plynn
    plynn (@plynn) reported

    @musicbaum @ShawInfo I called to ask how to fix the problem, guy told me I should pay my bills on time. Admittedly, I still feel kinda bad about shouting at him, but not that bad

  • therealb0wser
    πŸ¦¦πŸ§žβ€β™‚οΈ Jason πŸ§‡πŸ“ (@therealb0wser) reported

    @Shawhelp How can I stop receiving free preview channels on my cable service?

  • haigtweets
    Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia

    @Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.

  • StefanJonasson
    Stefan Jonasson (@StefanJonasson) reported

    As Rogers presides over a nationwide service disruption, can we agree that the Rogers-Shaw merger shouldn't be allowed? @Rogers @ShawInfo

  • Jetzlag
    JetzLag! (@Jetzlag) reported

    @Shawhelp how quickly can you transfer service to another address?

  • SC0RPI0NWARRI0R
    scorpionwarrior (@SC0RPI0NWARRI0R) reported

    @CRTCeng @Rogers @ShawInfo this an example of why this buy should not happen, a country wide outage for rogers can only be made worse if shaw's customers were part of rogers right now #stopthemonopoly #lowerprices