Shaw

Shaw Outage Report in Ottawa, Ontario

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ottawa, Ontario 05/09/2025 05:10

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (55%)

    Internet (55%)

  2. TV (17%)

    TV (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ottawa, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa TV
CanadaOttawa Internet
CanadaGatineau Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • arlensalte Arlen Salte (@arlensalte) reported

    @Shawhelp my internet is down T8A. I can’t work. What’s up?

  • Mc3ain Mike Grimes (@Mc3ain) reported

    @Shawhelp Who do I talk to about mobile issues

  • reslus "restless" (@reslus) reported

    Hmm I've been with @koodo for over a decade and they have never offered me any deals that made sense. Now I see @ShawInfo Mobile has 24.5 more GB than my existing plan for the exact same rate.

  • dgct2 DG ❤️⚔️ (@dgct2) reported

    @Shawhelp I connected with tech support. Looks like they have to send someone out. Thanks for the help again.

  • eightyBC 80 (@eightyBC) reported

    @Shawhelp Any issues reported in Kelowna right now?

  • ydfished HoopsfanAB (@ydfished) reported

    @CanBball the @TSN_Sports app isn’t clear which channel your game is on tonight & as usual my @Shawhelp guide is even worse. Do you guys know what channel I need to set my pvr to? Help please!!

  • lingo2013 lg (@lingo2013) reported

    @Shawhelp is there an outage in St.James?

  • kiwigummy Kiwi (@kiwigummy) reported

    @Shawhelp is there internet outage in west end Edmonton? Thx

  • Lianebisaillon Liane Bisaillon 🇨🇦 (@Lianebisaillon) reported

    @Shawhelp has got to be THE MOST INEPT company out there. Been 5.5 hours so far just trying to swap out equipment. Offering $25 credit. WTF?! #worstcustomerservice #badcustomerservice

  • Oiltrip Kevin (@Oiltrip) reported

    @Shawhelp like this is never gonna be fixed