Shaw

Shaw Outage Report in Ottawa, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ottawa, Ontario 01/20/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • RonaldNHughes Ron Hughes (@RonaldNHughes) reported

    Shaw internet service was finally restored in various areas of the lower mainland after about a 24-hour outage. Is anyone else noticing that their connection is now much slower than it was before the outage? @Shawhelp

  • yakhunter011 Greasie Weasel (@yakhunter011) reported

    @Shawhelp app is the absolute garbage...

  • AllenLaing Allen Laing (@AllenLaing) reported

    @Shawhelp well day 2 of no services . Still no real updates other than working hard. Ironically today I received my invoice for payment. How about a truthful response on what is happening and when can I see service resume?

  • Jhoven97937720 Jhoven (@Jhoven97937720) reported

    @Shawhelp Seriously!?!?? Shaw blackout started since like midnight last night and still not resolved till now 😠😡😤

  • advid David (@advid) reported

    @Shawhelp what can you tell us about the cause of this outage?

  • WestwoodGal Glynis Corkal (@WestwoodGal) reported

    @Shawhelp is there a service outage in Westwood in Winnipeg?

  • mrrocknroll The REAL⚡MrRocknRoll⚡🇨🇦 (@mrrocknroll) reported

    @Shawhelp Hello.....seems to be issues in evergreen (SW Calgary) with the internet?

  • MAAWLAW Mark Warner (@MAAWLAW) reported

    “@Rogers has continued to decline to engage with #Globalive because we are an actual true independent competitor… Rogers continues to put forward @ShawInfo acquisition remedy solutions that are good for Rogers and bad for Canadians.” - @AnthonyLacavera 🤔 #competition #antitrust

  • RonaldNHughes Ron Hughes (@RonaldNHughes) reported

    @MomKP22 @ShawInfo @Shawhelp Shaw rep told me early this morning it was a “minor outage”!

  • Chanellover87 Neetu Tobin (@Chanellover87) reported

    @Shawhelp @TELUSsupport Telus it looks like Shaw doesn’t want to help us. What can I do to switch my services. I got hung up on twice and treated so badly. Please help so i don’t need to continue with them