Shaw

Shaw Outage Report in Ottawa, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ottawa, Ontario 02/19/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • bigfightenergy bigfightenergy (@bigfightenergy) reported

    @Shawhelp hi guys is there an outage in guildford area right now? No internet or tv

  • TylerGr86083510 Tyler Greenwood (@TylerGr86083510) reported

    @Shawhelp TV and internet are down in Bentley, AB. ETA on getting things back online?

  • caribouwho Andrew Poole (@caribouwho) reported

    @Shawhelp Telus subscribers don’t need to order Sunday Ticket to get NFL Network in HD.

  • AshleyBZhou Ashley Zhou (@AshleyBZhou) reported

    @TELUS you suck! I did ONE move order and ended up calling 5 times with billing issue within 1 month. All you L&R assured me my billing will be correct and it’s not! If I need to call you 6th time, I’m cancelling all my services. @ShawInfo let’s talk.

  • studingo Studingo (@studingo) reported

    Oh it got windy and rained hard that means no more internet in fort St. John @Shawhelp the infrastructure is so bad. Slightest storm and bye bye internet

  • shaun_driver Shaun Driver (@shaun_driver) reported

    @Shawhelp Shaw Virtual Assistant is buggy. 20 minutes with John to have the system crash. Then password process would load with Xavier. Fix your 《expletive》

  • ionincognito ionincognito (@ionincognito) reported

    @Shawhelp service has been out since yesterday. I have an incident number. It is still out today & is now affecting my ability to work from home. Can I get more information on the expected resolution. Rethinking my relationship with Shaw now as an outage this long is unacceptable

  • Ethereal_JT Jason 🇺🇦 and the Denim Coloured Screamcoat (@Ethereal_JT) reported from Quesnel, British Columbia

    Oooof. Starting to wonder if @Shawhelp can knock my service out again if this #BCLions game keeps going this way.

  • aaron_chicoine aaron chicoine (@aaron_chicoine) reported

    @Shawhelp 9pm in Prince George and the internet cut out here.:(

  • Amalthea_78 Crystal Brown (@Amalthea_78) reported

    @Shawhelp 2nd outage in 2 days 😭. Yesterday was 7 hours, today is 3 and counting. No info on website, makes my work from home job hard to do... Help! Thompson Manitoba