Shaw

Shaw Outage Report in Ottawa, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ottawa, Ontario 12/04/2025 10:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Wi-fi
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa TV
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jonwrathall Jon W (@jonwrathall) reported

    @Shawhelp anyone else having internet problems I. #Tuscany #yyc ?

  • jpsandhu79 JP Sandhu (@jpsandhu79) reported from Calgary, Alberta

    Hey @Shawhelp any idea how long this outage will be in central Calgary? Not many customers pay in cash anymore and debit/credit machine don’t work without internet.

  • DennisKoch10 Dennis Koch (@DennisKoch10) reported

    @ShawInfo Telus anyone? Our bldg just got new @TELUS fibre installed and @ShawInfo is starting to take advantage of their customer base. News. We can still leave. Two days short of when they know I pay accordingly? Not acceptable. #YEG #YYC No personal customer service is not acceptable.

  • kjr_designs Kim (@kjr_designs) reported

    @Shawhelp any eta on when the outage in Winnipeg (Fort Garry) will be resolved?

  • Chubbicorn173 173 (@Chubbicorn173) reported

    @Shawhelp hi, I’m in southern Calgary and I’m getting regular internet service but not 5G, have reset the router and same situation. Is there a reason for this?

  • HollyHollywood8 Just Me (@HollyHollywood8) reported

    @Shawhelp is there issues on certain channels? Pixelating on various channels but not continuously.

  • DennisKoch10 Dennis Koch (@DennisKoch10) reported

    It's not the money it's the customer service period. @ShawInfo has started to spiral downward. THEY can contact YOU but YOU cannot contact them. The extension banner doesn't work half the time. Now they decided everyone has to pay. #cdnpoli #abpoli #YEG

  • beachcruise69 Peach City (@beachcruise69) reported

    @Shawhelp yet again since 10:00 last night both cable and internet service is down

  • KerryThomason10 Kerry Thomason (@KerryThomason10) reported

    @Shawhelp This is about deleting RECORDED shows on App. I need info on how to CANCEL shows scheduled to record. See no option offered to cancel when I look at my Scheduled recordings. Thanks.

  • NettersIsBetter Jeanette Marie (@NettersIsBetter) reported

    @Shawhelp Seems that internet is down in North Haven as well. Any ETA on when it will be up and running again?