Shaw Outage Report in Ottawa, Ontario
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Ottawa, Ontario
The most recent Shaw outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Wi-fi | |
| Gatineau |
Total Blackout | |
| Ottawa |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Shane! Come back!
(@peterlprete) reported
@Shawhelp what a load of crap.......help? support? 55 min. on hold, that is not help or support, that is an insult.
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BRDS TWEETN 🐦🐦🎵🎵
(@brettness37) reported
@Shawhelp No thank you. Short of a time machine, I don't think you can help me. Happy to let @BrowntoBure and anyone else looking for a recommendation know how poorly I was treated by Shaw and how happy I am with @TELUS. Shaw had multiple chances to let me down before I moved my account.
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Shane! Come back!
(@peterlprete) reported
@Shawhelp only 55 minutes on hold today, keep up the great customer service....NOT
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jfkinpark
(@jfkinpark) reported
@Shawhelp @shaw.ca sent me email to contact them about my plan. on hold on phone still 1 hour 45 mins. live chat - same. Been with them for many, many years. worst customer ever - and they want me to add my cell?
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Roland van Kaauwen
(@DaddyR69) reported
@Shawhelp Jack !!! On hold now with customer service for 35 minutes. Almost $200 a month for services I hardly use and can’t even contact your offices. This is outright ridiculous !!
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Anita Daher
(@anitadaher) reported
@Shawhelp Thanks, Jack! You guys must be exceptionally busy these days. I've just gotten off the phone with someone. It was a tough and confusing issue, but the support agent did what she could. Figures crossed the problem is solved.
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Micheal Theven
(@micheal_theven) reported
@Shawhelp is there an outage in NE Calgary?
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Kenny Andrews
(@shaqdaddy32) reported
@Shawhelp A technician was supposed to come and install internet and cable today and they never came.
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Chin
(@doublechin515) reported
@ShawInfo I called your support line today hoping to receive some help with my move later this month and was put on hold for over TWO hours before I had to hang up because my battery was about to die... Please advise on how to mitigate this situation as it’s totally unacceptable!
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JSteblyk
(@JSteblyk) reported
@Shawhelp it's been a month and u still can't behoove I'm now paying more money for slower service. I would have tweeted sooner but it took forever to load a mobile twitter page on a brand new phone while standing beside my modem. How is that even possible?