Shaw

Shaw Outage Report in Ottawa, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ottawa, Ontario 03/17/2026 14:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • loves2shop2 loves2shop2 (@loves2shop2) reported

    @Shawhelp Our internet and phones at 805 west broadway are down how long till it comes up thx

  • WorkerView Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta

    @Jaytriks @Shawhelp @TELUS I had INET and TV problems for the last year with #Shaw . This last month first month in 13 everything worked. But little effort on their part to keep me as a customer or apologize or ?

  • RallyMD Chris Topher (@RallyMD) reported

    I'm guessing because I got the vaccine @ShawInfo decided I didn't need the internet anymore because I am now 5g The problem is, I don't know how to log into my vaccine network and still need my home internet to work.

  • rektangina p o g s (@rektangina) reported

    @Shawhelp Shaw is crippling our internet and has been for the past few days. If the wifi doesn’t work, the ethernet does. If the ethernet does not work, the wifi does. Can’t have both. Shaw’s been terrible since BlueCurve.

  • jhocortado j.lo (@jhocortado) reported

    @Shawhelp Shaw is down, Clearbrook, Abbotsford area....

  • SouthVanCanuck Jason🦅🇨🇦 (@SouthVanCanuck) reported

    @Shawhelp channel 182 is still pixelating even after a new box was sent out. Gonna be rough when AEW is on. I’ve already done the unplug thing and still does it. This is a recurring issue.

  • rainbow_goddess rainbow goddess (@rainbow_goddess) reported

    @Shawhelp Is Shaw down in Victoria, B.C., or is just the webmail down?

  • rektangina p o g s (@rektangina) reported

    @Shawhelp Here’s an update for everyone reading this: agent kept ignoring the fact that it’s on Shaw’s side and kept trying to make me do all the usual troubleshooting. I got the wifi to work myself but again, the ethernet is still not working.

  • Chassel_ca Grayson Scantlebury (@Chassel_ca) reported

    I'm currently getting less than 1mbps @Shawhelp it's been on and off for months. Customer support has been useless. Why am I still paying for this?

  • rektangina p o g s (@rektangina) reported

    @Shawhelp Then as soon as I hang up, lo and behold - it’s down again.