Shaw Outage Report in Ottawa, Ontario
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Ottawa, Ontario
The most recent Shaw outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Wi-fi | |
| Gatineau |
Total Blackout | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
TV | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron Stone 🍃
(@solidplans) reported
@Shawhelp Can one of your team members call my mom and help her out. She has no internet. I DMd but no reply. TIA
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Muhammad Salik
(@MuhammadSalik) reported
@Bell_MTS worst customer service I have experienced ever. Its been almost a month and issue has not been resolved. Your technicians missed their appointments twice. And the next appointment I get is for the next week. I regret canceling @ShawInfo
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Dave Fisher
(@davidmfisher) reported
@Shawhelp my internet download speed is only 5.7mbps & ping is 17mps My modem keeps cutting out. Shaw directed me to unplug all connections wait 30 seconds then plug everything back in. Worked well for about 5 minutes then speed dropped & modem cut out.
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Gagan
(@GURUG101) reported
@Shawhelp Our internet has been down for the last 1 hr in Burnaby. Help.
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RootBeerTuna
(@RootBeerTuna) reported
@Shawhelp how much longer will the internet be down in the lower mainland/Surrey area? This is ridiculous, i've had nothing but trouble with Shaw lately, think it's time to switch
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Travis Kuschminder
(@travkus) reported
Is @Shawhelp down in #reddeer or is it just me…
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iSHAN
(@Phoenixx_w_r) reported
@Shawhelp 7hours and I still don't have internet. Contact the support snd tbey don't have any update nor an ETA on this. Who is going to compensate me on the hours of work I lost today?
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Jose Thomas
(@JoseKidengan) reported
@Shawhelp @ShawInfo 7 hours of internet outage and no one has a clue even after reporting it. Do something pleaseml.
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Jeff
(@feedjef) reported
@ShawInfo @Shawhelp Just know your team charges me full price for data/calling/mms/SMS, when my data is faulty and MMs does not work at all. Tried to make me feel bad about asking why I am paying full price for a partial service that is taking 3+ weeks to solve.
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Pitima Cooper Leavitt
(@pitimab) reported
@Shawhelp I am in Dalhousie and internet connection is down. Is there something going on?