Shaw Outage Report in Ottawa, Ontario

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (60%)

2. 

   TV (17%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (7%)

5. 

   E-mail (4%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Alan (@aches63) reported one second ago

  @TSN_Sports I am sitting here trying to watch The Masters on TSN3 and the picture is horrible again. Other channels are fine. This is on @Shawhelp in Calgary. Any idea what could be wrong?

• conrad jaye (@5K4D) reported 2 minutes ago

  @Shawhelp Do we know why it went from a 40 to a 90 a few months ago and is about as fast as it would be if it routed through Ontario? It rrally seems like this is a messed up ping issue.

• SSG_Nykon (@NykonRs) reported 3 minutes ago

  @Shawhelp @demonprophet Lmao. He has been bringing this issue to your attention for a while now. No one at this company gives two shits. Be real with youself

• Rina Liddle (@RinaLiddle) reported 5 minutes ago

  Dear @Shawhelp, If you suggest I upgrade my wifi to 1 gig download speeds, what kind of speeds should I expect? Because the fancy new modem you sent me is delivering the same speeds as the last modem. I went from 500 mb to 200 sometime last fall and it's never been the same.

• 4 Peace (@twitreeve) reported 7 minutes ago

  @Shawhelp Read this useless message. How does this help?

• 4 Peace (@twitreeve) reported 13 minutes ago

  @Shawhelp A temporary hot link. For problematic issues.

• Val Dancer (@valvdancer) reported 15 minutes ago

  @Shawhelp No internet or tv this morning, shaw chat said an outage in our area but you app says no outage, Thickwood neighborhood in Fort McMurray

• Brad (@OhMyItsBrad) reported 18 minutes ago

  @Shawhelp outage in Red Deer?

• Valentina (@Valenti01600593) reported 18 minutes ago

  @FrustrationIsle @Shawhelp I understand how you feel I too was having this issue few days ago but thanks to @Recoverytech100 on Instagram he was the one who came to my aid the support was unable to help instead they auto responded to my complaint

• ahkoo (@ahkoo10) reported 19 minutes ago

  @Shawhelp @demonprophet Darren, I've been watching for nearly 2 yrs now and he's had issues like this WEEKLY that entire time. Being an ex-tech, he's able to give your company far more insight to the problem than your avg customer, but continues to be ignored. Speaking bluntly, thats pretty pathetic.