Shaw Outage Report in Ottawa, Ontario
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The latest reports from users having issues in Ottawa come from postal codes K1H, K1S and K1G.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (64%)
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Wi-fi (11%)
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TV (11%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Ottawa, Ontario
The most recent Shaw outage reports came from the following cities: Gatineau, Ottawa and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau |
Total Blackout | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
TV | |
| Ottawa |
Internet | |
| Nepean |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Bradford
(@bradford139) reported
@shawhelp I’m also having issues with the Leafs Oilers game not being shown on Centre Ice. I subscribe to watch these out of market games and it hasn’t been an issue before.
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NathanialsWorld
(@nathanialsworld) reported
@Shawhelp Yea, it was great, They got a technician to hand deliver a BlueCurve TV box. Set it up, worked for 3 minutes. Now I have to wait for a technician to "fix it", now it's Kernel looping. What a painful upgrade this was.
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dw
(@wesleydx9) reported
@Shawhelp I’m having troubles with my mobile login. I reset my password, after resetting, I try signing in again. But it says the password is incorrect and to try after 30 minutes or reset again
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Cinnamon
(@Cinnamo02380678) reported
@Shawhelp It seems the Comedy Network in the Fraser Valley is the next channel that gets all pixilated, and cuts out. Is there a way you could POSSIBLY advise your tech department of this issue...? In the hopes they can rectify this? I'm not the only one experiencing this...
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mom
(@megandjakesmom) reported
@Shawhelp Yes I sent one with no reply… please explain if I pay for a service and it is not provided what do I do next
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Jessica McNeil
(@JessicaDawnMc) reported
@Shawhelp no internet for over 8 days is a little unacceptable. No help but wait for over a week for a tech as they’re sold out online. #horribleservice
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mr kaswa
(@mrkaswa) reported
@Shawhelp It was the modem. It came back on after the outage, had a solid white light, yet had no internet after 15+ minutes. I un/replugged it and it was good in about 3 minutes. Lousy system that can't recover from a power outage by itself.
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Hockey Fanatic
(@hockeyfanatics) reported
@Shawhelp how come NHL Centre is is not showing the Oilers/Leafs game tonight. Should be on. It’s not a local blackout as I’m in BC.
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James
(@James129361352) reported
@Shawhelp Why so your download and upload never even close to the same speeds!! I can hardly watch Netflix without my wifi cutting out and we pay for your best package!!
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Melissa 📚 💜🤍🖤
(@wordfrommelissa) reported
I love that the Shaw app never let's me in so I can pay my bill. It's a constant fight spanning days before I can actually login. What's up with that? 😔 @ShawInfo @Shawhelp