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Shaw Outage Report in Ottawa, Ontario

Why is my Shaw service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Ottawa come from postal codes K1Z .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 55% Internet (55%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Ottawa, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa, and Greely.

CityProblem TypeReport Time
Ottawa TV 13 days ago
Greely TV 20 days ago
Ottawa TV 21 days ago
Ottawa Internet 4 months ago
Ottawa Internet 4 months ago
Ottawa Wi-fi 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • idd1941
    Doug Docherty (@idd1941) reported

    @Shawhelp Been having trouble with my Blusky boxes for several weeks, have to reboot them 2 or 3 times a week. Unable to connect to help. What do I do? Still have hear & a half left on my contract????

  • YegTracy
    Tracy ⸮ Sarcasm PR Manager (@YegTracy) reported from Edmonton, Alberta

    @Shawhelp Hey @Shawhelp our Internet and TV are offline in Wildrose is there another outage like last week?

  • Ml2laing
    ML2Laing (@Ml2laing) reported

    @Shawhelp Hello. My cable box just stopped working. One minute im watching tv then gone. No signal and a thunderbolt flasing on box

  • ride_rd
    Cathy Richards (@ride_rd) reported

    @Shawhelp HBO/Crave is going to fail in Canada if we keep missing out on hot items that the US gets.

  • jessicalaura__
    Jessica (@jessicalaura__) reported from Calgary, Alberta

    @Shawhelp Have been having slow internet on and off the last few days and my internet just crashed twice during a video call. Have tried restarting modem but haven’t seen a difference. Having issues on both computer and phone. Any advice?

  • dldt546
    Louis (@dldt546) reported

    @ShawInfo what's going on? Trying to reach you, but your phone doesn't work (the line just went dead - am I on hold, or not?). Your fancy live chat thing doesn't work, your apple messages thing doesn't work. How does one get a hold of you? Are you there? Hello?

  • ashleystappler
    Ashley Stappler (@ashleystappler) reported

    @Shawhelp is there an outage in the NW?

  • 86lancer
    lance Ruzicka (@86lancer) reported

    @Shawhelp how much is the cost after tax for fiber+300 internet? I'm not currently a Shaw customer.

  • MilklnABag
    MilkInABag (Marshall) (@MilklnABag) reported

    Going to have to call it today, internet just dropping 1000 frames every couple minutes is just killing my vibe. Love paying for top tier internet is get bottom tier service. Cheers @ShawInfo

  • GenJRoc
    Justin Ralph (@GenJRoc) reported

    I’ve had my Shaw @Shawhelp account since 1999. This is the first time I’ve been called rude as they are doubling my monthly fee for less service after 21 years do I switch to @TELUS ?