Shaw Outage Report in Ottawa, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ottawa, Ontario 05/27/2024 09:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • SMG365LLC Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta

    @Shawhelp You ain't listening 👂 I have internet. I had a terrible installation and rude staff members. I am baffled. And your sales staff sell services like @aislelabs and Don't know what the he🏒🏒 it is.

  • OnlyMysticXio MysticXio 💚 (@OnlyMysticXio) reported

    @Shawhelp @shawhelp have been in contact with the tech team. Oh and even your link... loading... loading... loading... can't use it if it doesn't work. Twitter also only tags me if you get the tag right....

  • david47833748 david (@david47833748) reported

    @Shawhelp I have that’s why I sent that tweet. No updates or anything. Might want to give ppl updates more often. It seems like no ones even working on the problem

  • Lexxiray Crystal Gardner (@Lexxiray) reported

    @Shawhelp Internet outages in Poco Bc. Any idea when we can expect help?

  • NeilAbrahamson1 Neil Abrahamson (@NeilAbrahamson1) reported

    @rgstone1 @Shawhelp Historically they have had decent customer service. Standard message has been "we are experiencing higher than normal call volumes". No it is not higher than normal, you just don't care that much to make the wait time shorter. Tried calling last week though and it just hangs up.

  • OnlyMysticXio MysticXio 💚 (@OnlyMysticXio) reported

    @Shawhelp Visit your website LOL. I'm not using the data that I had to now pay extra for from my mobile carrier to fix my internet that should be working.

  • SMG365LLC Social Media Guru 365™️ (@SMG365LLC) reported

    @ShawInfo @Shawhelp unfortunately your third party service @aislelabs isn’t able to assist me (the client) i spent 2 hours with Shaw support on a their software and didn’t get what I paid for. I signed a long term contract and I unfortunately will take legal action. Thanks

  • OnlyMysticXio MysticXio 💚 (@OnlyMysticXio) reported

    @Shawhelp This isn't new. I've been dealing with this for a freakin month now. How can I work without service? Imagine not paying the bill cause I couldn't use the service to do my job. I've used 12GB of data on my mobile to make sure I was there for people in crisis this month and support

  • Straight_Law Straight Law Cocktail from Harvie denBok ******* (@Straight_Law) reported

    @Shawhelp Yeah, nice PR effort - we've been dealing with tech support, and so far, I still can't effectively work with the Shaw Internet non-functioning internet. But they're trying again tomorrow. Will keep everyone posted. BTW: @TELUS home system is relatively flawless.

  • Whofreak555 Whofreak555 (@Whofreak555) reported

    Internets down again. @Shawhelp why does this keep happening?