Shaw Outage Report in Ottawa, Ontario
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The latest reports from users having issues in Ottawa come from postal codes K1A and K1C.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Ottawa, Ontario
The most recent Shaw outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Wi-fi | |
| Gatineau |
Total Blackout | |
| Ottawa |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Geoff
(@UnitedNfld2175) reported
@Shawhelp @ShawInfo So I received my new pvr in the mail which was great,the news about my bill with a price freeze was top notch only down side to my pvr compared to the one i had befor the upgrade this machine does not have a clock on it & i feel lost without it
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⁉️
(@tahini) reported
Time to quit @ShawInfo and move back to @TELUS. Shaw has become a bit of a joke with its professional customer service they outsource to god knows what country.
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mandystarr
(@mandystarr) reported
@bbcrzyfan @Shawhelp Do you need help? I’m on Gabe. There’s cell reception if one can drive to the firehall.
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UhFISHial
(@itsUhFISHial) reported
@ShawInfo seems crazy to not allow returning customers to re-sign a contract with the same rates as your “new customer” rates..feel free to find yourself a new customer, I’ll go be that elsewhere. These savings you have no problem offering, just not to already loyal customers 😢
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TravelRobin76
(@Queen_Robynn) reported
@Shawhelp my internet goes down for 5-7 minutes than restarts. This happens at least 5 times daily. Is this acceptable?
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Kikadper
(@Kikadper) reported
@Shawhelp hey there, the whole town's internet has been down since last night. The website says a fix is in progress and an update will be made in the morning. People are starting work soon, but there is still no update. Update please? Wawa, ON
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W L-Mo
(@WillMorr1) reported
@Shawhelp Trying to sign into myshaw and 2 factor authentication is not sending me a code to verify the sign in
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Sandra Hulleman
(@SandraHulleman) reported
@ShawInfo we’ve been customers from the beginning. Had trouble w cable and Internet a month ago. Was ok. Now same problem again and the soonest a technician can come out is DEC 4? Totally unacceptable.
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Hero Aiyami
(@HeroAiyami) reported
Anyone else in the #yyc area also experiencing intermittent service loss by Shaw in the NE? @Shawhelp I’d like to not have my live stream dropped every 20-30 mins.
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Just Me
(@HollyHollywood8) reported
@Shawhelp your W Network Channel 21 is frozen. All other channels are fine.