Shaw

Shaw Outage Report in Ottawa, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ottawa, Ontario 03/11/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Tonia_G12 Tonia G (@Tonia_G12) reported

    @waynguyen @Shawhelp @jonnypage Internet is down in the Hamptons neighborhood as well.

  • djdevo79 Dennis (a.k.a. Devo) (@djdevo79) reported

    @chubberly16 @ShawInfo Really hoping the CRTC puts the kibosh on this one. For Cable TV & Internet I could understand, but for telecommunications, this is really bad. Also, Radio/TV stations as there's a limit to how many they can have in a single market.

  • ArekSmykot Arek Smykot (@ArekSmykot) reported

    @Shawhelp Any update to the west edmonton outage? How much longer, etc?

  • kennymcara1 kenny (@kennymcara1) reported

    @Shawhelp Why is your internet down

  • WinterBourneTO Winterr. Mask up! (@WinterBourneTO) reported

    I can’t believe you guys let bullshit Rogers buy you out. Crazy. Absolutely crazy @ShawInfo. You guys were the last good large independent Canadian company but now unfortunately you’ll become garbage just as Rogers is. I can’t believe u just ****** ur entire loyal customer base.

  • prpdubent Pr Pro (@prpdubent) reported

    @CBCAlerts NOOOOOOOO!!! OH DAMN! Hope prices won't be higher @Rogers! @ShawInfo was charging too much, but they've been around 4Ever! I mean I remember the Shaw Brothers! Wow, streaming is now killing #cable! Ugh...

  • YouTravel Ursula Maxwell Travels (@YouTravel) reported from Surrey, British Columbia

    Why do I pay @Shawhelp so much for Internet monthly and they tell me I'm 'unstable'?! Okay, to be precise "Your connection is unstable". Now, honestly! What next! 🥴

  • roystonbruce Bruce Shearer (@roystonbruce) reported

    @Shawhelp Is there a service problem in the Courtenay area? My tv service is down. Internet is OK

  • wishiwazskiing Wishiwazskiing (@wishiwazskiing) reported

    @Shawhelp ok asked to be downgraded back to my old 300 plan and return the BlueCurve device.Soon as I plugged my old device back in everything started working again.Been a Shaw customer for a years but I won't forget this experience Support is atrocious; product is appalling.

  • roystonbruce Bruce Shearer (@roystonbruce) reported

    @Shawhelp My tv service is down. Internet OK. I’m in Royston BC (near Courtenay)