Shaw

Shaw Outage Report in Ottawa, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ottawa, Ontario 11/08/2025 04:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa, Gatineau and Nepean.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Wi-fi
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa TV
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Super_Mama2 Reet (@Super_Mama2) reported

    @Shawhelp I wanted to share my worst experience that I had yesterday. I want this agent Manger to know this.

  • FoxxxySilver Silver Fox (@FoxxxySilver) reported

    @ward_mcpherson @Shawhelp Thks, Shaw gave me tonight's game which is TSN 3. They are very slow to change the TV Guide. I like to pre-record incase I'm not available to watch the game live. Thks. again.

  • Tammeh69 Tammeh (@Tammeh69) reported

    @Shawhelp I've been home from work for an hour and our internet / blue curve system has gone offline 10 times. It's been happening all week and we are beyond frustrated. Right now we'd like to heave all of it out the window. Are there issues in Campbell River?

  • cpulles cpulles (@cpulles) reported

    @Sheilanmm @Shawhelp Contacted Shaw. They know there is a phone issue not sure when it will be up again. “Working on it”.

  • evercranky evercranky (@evercranky) reported

    @ShawInfo you are the worst! Your “maintenance” yesterday night bricked my modem! No fix, no replacement until “maybe” next week. No internet means, I can’t do my work and I’m mandated to work from home! You keep raising your prices for shitty service. You suck! #shawcablesucks

  • speck_2k B (@speck_2k) reported

    @Shawhelp I have no dial tone on my home phone in surrey. Is there an outage? Cable and internet are fine.

  • OndreeahSGH Ondreeah: FATTEST ***** ON ONLYFANS (3.6% OF) (@OndreeahSGH) reported

    Hey @ShawInfo I just noticed you charge me $10 a pop every time I have to call in and get you guys to reset my modem because your service blows. How is this my fault and why am I being charged for your incompetence?

  • PeterChenier peter j chenier (@PeterChenier) reported

    @Shawhelp having internet issues for the past week. In and out. Rebooted modem put in a new router. It’s still in and out. Tv works fine

  • LuzStretch Elizabeth Stretch (@LuzStretch) reported

    @Shawhelp Wifi router is all of a sudden unsecured? Please help!

  • CloverdaleFuel Cloverdale Fuel (@CloverdaleFuel) reported

    @Shawhelp Need Help! Please reply