Shaw

Shaw Outage Report in Ottawa, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ottawa, Ontario 02/21/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • bimbocatfood Luka ✨ Étoile 🍰 BDAY IN 26 DAYS!! (@bimbocatfood) reported

    Once again my stream was completely destroyed by Shaw's absolutely dreadful internet service. @Shawhelp, how many times do I have to call you out for lying about not throttling your clients' bandwidth before you either knock it off or stop saying you don't do that?

  • Hyper47767432 Hyper (@Hyper47767432) reported

    @Shawhelp i am also having problems

  • KMal_T8N Kevin Malinowski AB expat in ON, involved in both (@KMal_T8N) reported

    @shawhelp is their an outage in St. Albert, Alberta. All the channels say to be announced.

  • dianamoher Diana Moher (@dianamoher) reported

    @Shawhelp query: Gabriola is being updated to fibre optic cable right now. Does this eliminate the need for the numerous signal booster paks around the island that fail after 4 hours in a power outage?

  • MomentumMediaw1 Momentum Mediaworks (@MomentumMediaw1) reported

    @Shawhelp Hi Shaw, internet is down, sent a DM...

  • dianamoher Diana Moher (@dianamoher) reported

    @Shawhelp No problems other than the system now requires signal boosters on the lines that only last 4 hours in a power outage. Nice to know that will no longer be an issue.

  • laurb0t laurie geenen (@laurb0t) reported

    @Shawhelp is there an internet & tv outage in Cloverdale/Clayton Heights?

  • crizzybo WakandaVision (@crizzybo) reported

    Three mins to wandavision and the internet wanna cut out?? @ShawInfo finna catch hands

  • SussexGeezer Chris Tye (@SussexGeezer) reported

    @ShawInfo On the rise - Emails from Shaw inviting me to pay more for faster internet service. On the decline - Current internet download speed. Conclusion: SHAW IS THROTTLING BACK INTERNET SPEEDS. #Shaw

  • _laura_ellis Laura Ellis (@_laura_ellis) reported

    @Shawhelp Any service issues or outages currently in South Calgary? On hold with tech support.