Shaw

Shaw Outage Report in Ottawa, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ottawa, Ontario 02/06/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • BCPD664 Patrick Doiron (@BCPD664) reported

    @ShawInfo @loblawco Western Canada.....check out other service providers! Empty promises and poor customer service!

  • AndorianIP AndorianIP(AiP)🐍 (@AndorianIP) reported

    @Shawhelp morning. I PVRd a show that won't play and now I cannot delete it. I've tried for several days. unplugged the box and still cannot remove it from my recording list. help!

  • habitguy007 Siddharth Jain (@habitguy007) reported

    @Shawhelp When are you going to help me?

  • dyhiapadilla Dyhia Belhabib (@dyhiapadilla) reported

    I miss Algeria so much, I would like to thank @ShawInfo for allowing me to feel as if I was there... thanks to their extremely slow connection, whenever you have it, and an abysmal customer service. No offence #Algeria.

  • MissFionaR miss.fiona.r (@MissFionaR) reported

    @Shawhelp how do we call and speak to someone directly at Shaw about the service problem? Phone number please - to someone who can help us? It’s been 4 days and no response or connection with anyone except you. There must be a better way??

  • JereniukCheryl Ms. J (@JereniukCheryl) reported

    @ShawInfo Anyone else having trouble with slow internet and streaming or is it just me? Started having problems last night, unplugged and rebooted system and was decent, but slow again this morning. Edmonton, NW.

  • ZKolbuc Zoë Kolbuc (@ZKolbuc) reported

    @Shawhelp @corimah We’re having the same issue!

  • producersuzan Suzan Goritz Tétrault (@producersuzan) reported

    @Shawhelp you used to have great customer service. Now not so much. I want to talk to a person.

  • Bobbywest2012 Bobby West (@Bobbywest2012) reported from Winnipeg, Manitoba

    Call @ShawInfo for tech support because my internet is down only to find out that the support call center is closed and would have to use chat, except my internet is down which makes it impossible.

  • MeekerBeastman james wilson (@MeekerBeastman) reported

    @SmileyYYC @Shawhelp 621 on my TV I never even look at those channels. Thank you