Shaw

Shaw Outage Report in Ottawa, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ottawa, Ontario 12/10/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Wi-fi
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa TV
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • pfak Peter (@pfak) reported

    @KoorikiFox @Shawhelp YIKES! Such sloppy work! I'm a Shaw customer, so they're only really wasting time for themselves. The installer also left both my fence gates open. I phoned them up, and responded to Twitter DM. Not sure if they're going to send someone out today, but they said they'd try.

  • NormaCapnerhur1 Norma Capnerhurst (@NormaCapnerhur1) reported

    @Shawhelp I need help mirroring my iPhone to my smart tv

  • R_E_Baker Ron Baker 🇨🇦 (@R_E_Baker) reported

    @Shawhelp Never had bad service from Shaw, but pass this along that we’d like your mobile service here in Manitoba

  • ihamouda Ibrahim Hamouda (@ihamouda) reported

    @Shawhelp and it is the only type of service that is ONLY offered over the phone. no chat, no MyShaw nothing

  • LostHunter7 LostHunter7 (@LostHunter7) reported

    @Shawhelp I might be getting intermittent internet service. And since the Smart TV is stupid and won't work if there's no internet, its a little worrisome. Could you check if its Shaw or heaven forbid, I need a new TV?

  • Acta_non_verba Manuela 🇨🇦 (@Acta_non_verba) reported

    What I'd like to know is how @ShawInfo and @TELUS think it's ok to charge retired people almost $200 a month for their internet and cable. Something needs to be done to help retirees!

  • htmcalgary Helen Mills (@htmcalgary) reported

    @Shawhelp - any update on the outage in NW Calgary? Your webpage hasn’t been updated in 7 hours!

  • mcmanus17 D McManus (@mcmanus17) reported

    @Shawhelp our non pvr cable box is showing CC71 error. This happened at the end of October and an offsite tech was able to fix it. Tried chat yesterday and they insisted it could only be fixed by an on-site tech.

  • AdbPublishing ADB Publishing (@AdbPublishing) reported

    @Shawhelp Received new modem for 1 Gig, yesterday. Installation went smooth without problems except for: The old 300 mbs device had 4 ethernet connectors but the new device only has 2. How to connect two gigabit desktop machines and my NAS? Shaw provide 1 Gig 5-port switch?

  • gbsproofs Perry (@gbsproofs) reported

    @Shawhelp internet is down rn! BBL cricket starts in a few hours, I want to watch @petersiddle403 bowl the Scorchers out. Pls help.