Shaw

Shaw Outage Report in Ottawa, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ottawa, Ontario 11/13/2025 10:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ottawa, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa, Gatineau and Nepean.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Wi-fi
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa TV
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • karhermy Kari Herman (@karhermy) reported

    @Shawhelp hi. Is there an issue in south Calgary? I have no signal w/ my cable. Thx

  • DrewSurgeoner Drew Surgeoner (@DrewSurgeoner) reported

    @Shawhelp Another Shaw internet outage in the Killarney area. This is becoming all too frequent, time to explore other options ?

  • kaclk Kayle Clark (@kaclk) reported

    Love it when @ShawInfo calls and tries to sell me a new tv package that’s $30 more a month with less channels. Customer service is dead.

  • kenkhpak KL (@kenkhpak) reported

    @Shawhelp hi, seems like the internet is down in my neighborhood rileypark little mountain. Is the crew working on it? I also don’t see it in the outage map

  • curvycaked 🖤 Mar Chan 👽 (@curvycaked) reported

    @Shawhelp my internet is always down why am I paying 130$ a month for 1g and it never works?

  • wingsnation Bruce Shad (@wingsnation) reported

    @catherinebarr @Shawhelp @ShawInfo service is horrible now, all staff is in Belize or Brampton and none of them are trained, just their to answer phone

  • joe_saskatoon Joe_Saskatoon (@joe_saskatoon) reported

    @ShawTVSaskatoon @ShawInfo is therr an TV outage in #yxe...645 CST

  • wade_ivp Wade Logan - IVP Heat & Frost Insulators (@wade_ivp) reported

    @Shawhelp my internet is down in Edmonton T6V area?

  • DawghausX3 Jess (@DawghausX3) reported

    @Shawhelp internet outage in Calgary?

  • CowtwnLlamaMama 🦙 CowtownGirl Llama Mama 🦙 (@CowtwnLlamaMama) reported

    @Shawhelp I want to discontinue one cell phone we have with you under Shaw Mobile. The website not helpful and the virtual assistant is useless. Help!!!