Shaw

Shaw Outage Report in Ottawa, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ottawa, Ontario 03/03/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • IndianNorth KA Man (@IndianNorth) reported

    @Shawhelp I read there will be service disruption today In Lower Mainland. What Service will be out?

  • ikcotol Ken in Winnipeg. (@ikcotol) reported

    @Shawhelp I need someone to answer...my internet is throttled and I have to work. Please help

  • DonaldAngell fhjvxrt b (@DonaldAngell) reported

    @Shawhelp my service at 852mcdermot Ave wpg mb R3E 0t7 supposed to be cancelled

  • mercurialsmile Melissa Blythe (@mercurialsmile) reported

    @LenaMamaBean @Shawhelp Ah crap. My Shaw is fine just south of you.

  • JMFH1981 JMFH (@JMFH1981) reported

    @Shawhelp You're a joke. Robot responses, callbacks to send me to hold hell while you play upsell recordings bragging about how great service and speed are lmao

  • NikkiLewis86 Nikki Lewis (@NikkiLewis86) reported

    @Shawhelp Any updates on when the Oakridge area will resume service .? We’ve been without phone , internet and cable all day !

  • Dbligh23 Danielle (@Dbligh23) reported

    @Shawhelp do you have an ETA on the outage in Langford? It’s been out all day. Thx!

  • Itsyboom Meg (@Itsyboom) reported

    @Shawhelp @nezroy A custom individual support situation is nice, but in a pandemic it should be available for everyone via website/online

  • EntitledCanada Supporting local businesses and community (@EntitledCanada) reported

    @dougielelouch @TELUS @ShawInfo You've taken enough of my time. Endless emails and phone calls. Sick of explaining. Endless hours wasted. Just sick and tired of telus. Absolutely nothing but frustrating problems.

  • murugaprabum murugaprabum (@murugaprabum) reported

    @Shawhelp internet down from morning 11:30 AM near oakridge mall in Vancouver. Don’t see any outages information in your website