Shaw Outage Report in Ottawa, Ontario

The latest reports from users having issues in Ottawa come from postal codes K1A.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (63%)

2. 

   Wi-fi (11%)

3. 

   TV (11%)

4. 

   Total Blackout (8%)

5. 

   E-mail (6%)

6. 

   Phone (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa and Nepean.

City	Problem Type	Report Time
Ottawa	Internet	16 days ago
Nepean	Internet	17 days ago
Ottawa	Internet	one month ago
Ottawa	E-mail	3 months ago
Ottawa	Internet	5 months ago
Ottawa	Internet	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Aaron Borghesi (@Borjeeezy) reported 26 seconds ago

  @TELUS @TELUSsupport 36 hours with no Internet & TV, still no answer. They keep saying we will get a call back from a manager, no manager has reached out to us. @ShawInfo Maybe you can help us out, since Telus as usual isn’t doing much!

• Adam Eason (@adameason4real) reported 2 minutes ago

  When we received our @Shawhelp Blue Curve system, Shaw issued us a new IP, a recycled one. Unfortunately it was a bad IP blocked by @RBC , so we haven’t been able to access online banking at home through wifi for over a year. Shaw won’t issue a new IP, RBC won’t unblock it. Help

• Ryan Proctor (@Proctogon) reported 3 minutes ago

  Hey @Shawhelp you need to get your legs moving and pedal faster! My internet is BS as usual. I have a new modem from you and did your usual unplug/plug in, high level of service advice… what next? Our history is not good.

• SM (@sammysambone) reported 5 minutes ago

  @Shawhelp is VOD down? Get an error trying to put on Sesame Street on Treehouse.

• Ian Seggie 🇺🇦 (@IanSeggie) reported 7 minutes ago

  To @Shawhelp Customers in #ymm: Issues in area causing degraded services. Techs are working to resolve as soon as possible. No estimated time of resolution only showing in progress. This will cause slow speeds and intermittent connection issues. #rmwb

• ManjB (@mastmumbai) reported 11 minutes ago

  @Shawhelp Is there outage in Vancouver

• Connor Doran (@canadianpaddy) reported 12 minutes ago

  @Shawhelp my internet is down, I’ve restarted the modem and it goes through its flashing orange/green to solid white cycles but still nothing.

• Akbar Nurlybayev (@atkabai) reported 16 minutes ago

  @Shawhelp Is there an Internet outage in west Calgary? The blue curve says yes, but status page says all clear.

• Michael Rowland (@MJRprogrammer) reported 18 minutes ago

  @Shawhelp I'm glad somebody is working on it, but it is getting difficult to do my work with an hours long outage during the work day.

• Sumi (@sumicatherine) reported 23 minutes ago

  @Shawhelp Is this why my service isn’t working…