Shaw outages and service status in Ottawa, Ontario
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
The latest reports from users having issues in Ottawa come from postal codes K1A .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Shaw outage reports came from the following cities: Ottawa, and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Wi-fi | 24 days ago |
|
Gatineau
|
Total Blackout | 2 months ago |
|
Ottawa
|
TV | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Don T Beakunt (@truebusterflash) reported@Shawhelp Yup. Keeps asking over and over. **** like this makes me want to switch providers
-
Alex Deggs (@Alex_Deggs) reported@Shawhelp I can no longer access the Xfinity app to view my security cameras ever since this single sign on update. I have tried different devices and it’s the same. It keeps taking me back to the sign in page after entering my credentials. Please help asap
-
Chris (@PoCoello) reported@Shawhelp internet outage in poco?? Flashing yellow light 78 people in tech support queue and your ai is useless
-
bc_2025 (@bc_2025_vision) reported@RogersHelps I tried Rogers with Shaw chat support but they no longer seem to have ability for us to add a screenshot for troubleshooting. I just posted 2 screenshots on @shawhelp messaging. Can I get help there or should I repost to your messaging? Thanks for still being here!!
-
sarah (@punkwich) reportedlmao I switched my internet to my husband's name with @Rogers slash @ShawInfo and the nice man at the store said I had to call to cancel my current internet, can't do it in store, so I've called every day since Saturday and waited more than an hour on hold without getting thru
-
Lindsay I.R Wiebe (@LindsayWiebeRD) reported@Shawhelp @Rogers another day, another problem with our internet cutting out yet again. 😡
-
Vandelay Industries Inc. (@Mowgz_1) reported@staceybrotzel @Shawhelp Stuck on CBC. Worst nightmare!!
-
Mat Thomas (@EmptyUK) reported@Shawhelp Hi, my internet is dead. Unplugged the router etc but it won’t come back. Help please.
-
stacey brotzel (@staceybrotzel) reported@Shawhelp I am a very unhappy customer. Spent one hour on the chat line waiting for customer service agent. Then he said he couldn’t help me and a phone. When I called and got through to someone, the lady was lovely. Transferred me to customer service and it was closed.
-
Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported@Shawhelp Yes, but that’s not the point. The point is releasing an app that doesn’t support iOS 26.4.2 - and thereby angering EVERY customer who has an Apple device. Fix it ASAP, and ensure future updates work for everyone before releasing it.