Shaw

Shaw Outage Report in Ottawa, Ontario

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Ottawa come from postal codes K1A and K1C.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ottawa, Ontario 12/24/2025 06:35

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • G4by_vargas Gabriela vargas (@G4by_vargas) reported

    @Shawhelp all morning without internet in sault saint Marie ON, there’s a ETA for resolution??

  • TL_Tiffy TL🇨🇦 (@TL_Tiffy) reported

    @Shawhelp @cmacsports Your outage page has no planned or estimated ETA for service resumption???

  • katiemercer Katie Mercer (@katiemercer) reported

    @Shawhelp is there an outage this morning (other than the planned maintenance)? Not getting Internet service in Walnut Grove, Langley.

  • perilousphoto #8 (@perilousphoto) reported

    @Shawhelp internet has been down for 12 hours, and can’t get through on the phone of course because despite charging premium prices you provide 🤡 service

  • langleyjwr Janice Roberton (@langleyjwr) reported

    @Shawhelp What is the status of Shaw service outage in Walnut Grove, Langley, BC.?

  • MrHackersHouse Jeff Hacker (@MrHackersHouse) reported

    @Shawhelp is service down in Langley BC?

  • GregHabstritt Greg Habstritt (@GregHabstritt) reported

    @Shawhelp All services down suddenly in University Heights NW Calgary. Phone, cable and internet won’t offline about 8am MST, still not up. Is there an outage?

  • simon_ook Simon Richardson (@simon_ook) reported

    @Shawhelp Internet came back from this mornings outage in Langley and now is back off again and is affecting more customers. Is this the same issue or a new one?

  • TazandGiosmom Anne M (@TazandGiosmom) reported

    @NapsAndSarcasm @Shawhelp The square thing is beside every tv; my modem is on the main floor (recommended by shaw) and I have a network switch thingy in the basement) when I signed up for blue curve I was told I’d be getting portals that could hardwire directly to the tv via Ethernet. They lied

  • soloadventurer Jodi C✌ (@soloadventurer) reported

    @musicbaum @ShawInfo When my Grandma died and we cancelled her services they were almost militant about us sending her equipment back. It was so odd because usually their customer service is pretty good - in my experience.