Shaw

Shaw Outage Report in New Denver, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in New Denver, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Denver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in New Denver, British Columbia 03/24/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • BarbieriRuth Ruth Barbieri (@BarbieriRuth) reported

    Hey @ShawInfo still have no cable and this is the third day of no internet stability. Our contract expires soon…

  • mrsmellark21 Desiree Bergen (@mrsmellark21) reported

    @Shawhelp @Shawhelp I eventually got on live chat instead and actually found someone who was willing to help, so they managed to help me remotely. Thank you though.

  • KAmbrosone Karen_A1976 (@KAmbrosone) reported

    @Shawhelp Any idea when TV will be up and running in Calgary? Been down since 6:30am.

  • Randomwoman10 Amber Cannon (@Randomwoman10) reported

    @Shawhelp any idea when service will be restored in #yyc Down for 3 1/2 hours now.

  • juniordog ClintHollinger (@juniordog) reported

    My 70 year old uncle called me again today to ask if there anything going on with @Shawhelp services. I have not worked for Shaw for over 15 years but here I am on hold for over 20 minutes trying to get him help. #shawcable #help

  • GrazCatering 🇮🇹🇨🇦Graziano's Catering (@GrazCatering) reported

    Has anyone else had issues with @ShawInfo TV today?

  • EricksonTerryL Terry (@EricksonTerryL) reported

    @Shawhelp Outage in west Edmonton

  • GMoneyDC1 Greg Rowat (@GMoneyDC1) reported

    @IcarusSmith @Shawhelp If you have a MyShaw account go onto the “TV” tab of your account and “refresh channels” .. it fixed our issues

  • Laurie70251378 Laurie (@Laurie70251378) reported

    @Shawhelp Calgary has no service

  • ShanMcElroy ShanMcElroy (#HandsOffMyPension) (@ShanMcElroy) reported

    @Shawhelp please help. Do I wait until you have fixed the problem or do I call and have you reset? I’m in south Edmonton. No cable all day. Please provide information.