Shaw

Shaw Outage Report in New Denver, British Columbia

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in New Denver, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Denver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in New Denver, British Columbia 12/18/2025 23:20

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • RoTahn_Taske RoTahn Taske (@RoTahn_Taske) reported

    @Shawhelp internet just went down. Any outages in Richmond, BC?

  • RedTamborineTV RedTamborine (@RedTamborineTV) reported

    @Shawhelp No service in Calgary (Glenbrook) since 12pm. Any updates on the issue and fix?

  • SClark_44 Shawn Clark (@SClark_44) reported

    @Shawhelp no cable and internet in the 600 block of west 15th in North Vamcouver, and I didn’t see any outages on your outage map. Just wanting to make sure it’s been reported.

  • FireEmblemGuy5 Ryan (@FireEmblemGuy5) reported

    @Shawhelp SE Calgary down again...

  • reanimation03 Reanimation (@reanimation03) reported

    @ShawInfo still no help, still no internet been days and still haven’t sent anyone out. Ignoring paying customers. Everyone needs to switch to @telus or anyone else

  • CraigEdBrown Craig E Brown (@CraigEdBrown) reported

    @ShawInfo you’re the worst. Spent 90 min on your chat line wondering if I can get our 5 year old hardware upgraded (so buttons work) and a better price, only to be told that we need a channel “make-over” and that deals take time to create. Switching providers.

  • reanimation03 Reanimation (@reanimation03) reported

    @Shawhelp Already sent dm before, useless. someone actually needs to come out to fix it. You guys just care about stealing people’s money rather than fix @Shawhelp @ShawInfo

  • cannarchy 🌱 Pyotr Growpotkin 🏴 (@cannarchy) reported

    Pissed off at @Shawhelp again. Spent 3 hours with 2 seperate techs progressively breaking my **** even worse before the 2nd said he'd call back in 12 minutes.... I waited 30 before fixing it myself. If I hadn't hated every day of my life in tech support I'd tell them to hire me.

  • Juan19111111111 AverageDino (@Juan19111111111) reported

    @ShawInfo yo get your **** together and fix my girlfriends internet

  • kisforkristina kristina (@kisforkristina) reported

    @Shawhelp This is awful. It's still not back. None of my smarthome stuff is working. Isn't there a backup system? How am I supposed to work from home tomorrow?