Shaw

Shaw Outage Report in New Denver, British Columbia

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in New Denver, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Denver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in New Denver, British Columbia 12/23/2025 17:35

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CuzICantStop Cuzi (@CuzICantStop) reported

    Did @Shawhelp seriously just tank Edmonton and surrounding area’s internet? Wow. I miss @TELUS. I never had any outages like this when I was with them. This is crazy.

  • Matthew14406619 Matthew Wright (@Matthew14406619) reported

    @CuzICantStop @Shawhelp @TELUS im with telus and went down also

  • stuolmstead Stuart Olmstead (@stuolmstead) reported

    @pauloafernandes @Shawhelp If it makes you feel better I'm on my 3rd PVR in the last 6 months. The original passed last fall, the replacement didn't work properly & was frankly, filthy as it was a refurbished unit & the 3rd had issues last night with sound. Still better than 3 channels in B&W growing up.

  • CheckOutHickman Sean Hickman (@CheckOutHickman) reported

    @Shawhelp Any updates regarding the fixes to the video game server latency issues that have been occurring in the West? I read on the Shaw Communications subreddit that it was a server rack that needed to be replaced. Could we expect it to be fixed soon?

  • KevanMorin Kevan "Navek" Morin (@KevanMorin) reported

    @Shawhelp What's up with the service in St. Albert? Been down 20 min now...

  • purevancitysoul B Cheung (@purevancitysoul) reported

    Shaw service sucks and customer service is even worst! Never join @ShawInfo

  • Ortibolsa Charlie Ortibolsa (@Ortibolsa) reported

    @Shawhelp is there an outage in Fort St. John, BC right now?

  • elouweezy elle (@elouweezy) reported

    @Shawhelp Internet is down in Edmonton. What’s going on?

  • purevancitysoul B Cheung (@purevancitysoul) reported

    1st wait 3 hours, 2nd call waited 2.5 hours, 3rd call waited an hour. When it seems to be improving the rep said she will transfer me to account services but instead doesn’t transfer my call or hang up. I can hear all the chatting in the background. Wow! Great service @ShawInfo

  • Kevin_Salmon12 Kevin Salmon (@Kevin_Salmon12) reported

    Hey @Shawhelp @WWENetwork I’ve been trying to get my app working so I can stream classic content to my tv however the content is locked. I’ve asked twice for help. Looking for help or a complete refund. Please respond this time. Thanks