Shaw

Shaw Outage Report in New Denver, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in New Denver, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Denver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in New Denver, British Columbia 02/14/2026 07:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TheMike_04 TheMike (@TheMike_04) reported

    @ShawInfo TV commercial for faster internet service with the scaring old Jewish? man terrorizing a black family with an old white lady maid is confusing. What does it mean please??

  • TMHellard Tyler (@TMHellard) reported

    @Shawhelp the internet is down in Silver Springs in Calgary. Can you please provide an update? And update your website to show the issue.

  • joelccarlos Joel Carlos (@joelccarlos) reported

    @Shawhelp is there internet issues in Red Deer?

  • KarenWSullivan Karen Sullivan (@KarenWSullivan) reported

    @shawhelp 90 min on the phone with your call center to be told the modem needs replacing, will take 2 days to get a modem in Calgary, 3 days for a technician, that Shaw has no one who addresses customer concerns & no option to pick up a modem. Worst customer service ever.

  • HollyHollywood8 Just Me (@HollyHollywood8) reported

    @Shawhelp Already had issues like this fixed recently so thinking this is an issue on your end since other people are having the same issue as me when this alert comes across. We don’t like on the same area even.

  • VainEast East Vanity (@VainEast) reported

    @Shawhelp your rep thinks the only confirmation questions she can ask involve when I started using shaw services. I've been w/ you my entire adult life so it's impossible for me to recall PLUS I'm on chat often enough & have NEVER been posed these obscure questions. Help please

  • somarketingjay fullysending.eth (@somarketingjay) reported

    @Shawhelp @HeatherLoughra8 The solution to my internet being out is to look and see if your website is telling me it's out? Kyle, you should hire heather. I bet this new account following 1 person with 0 followers would be a great fit.

  • danketch69 🇨🇦 K-BoB 🍕-FrEeDuMb!🇨🇦 (@danketch69) reported

    @Shawhelp Yeah… your link just takes me to a web link, and I don’t use Twitter in browser. So I’ll say it here, @ShawInfo slows down and destabilizes their existing customers to get them to upgrade to new “more reliable” service. #ShawCanada #ShawInternet

  • patriciacameron T cameron (@patriciacameron) reported

    @Shawhelp Yes. Please help. Trapped in SK with a RWNJ so-called government that refuses to let children mask in schools and won't share data on Covid infections and deaths.

  • Inkdeath Calice Angel 👑 froot of the poisonous tree (@Inkdeath) reported

    Our internet is constantly going down @Shawhelp, and it's been spotty and random for weeks now. Resetting our router doesn't help.