Shaw

Shaw Outage Report in New Denver, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in New Denver, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Denver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in New Denver, British Columbia 01/30/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • cayonne antonio cayonne (@cayonne) reported

    @Shawhelp why do you send rude technicians who don't know what they're doing? At least get 1/2 the equation right.

  • Zach_Fleisher Zach Fleisher (@Zach_Fleisher) reported

    @Shawhelp Still having issues with billing, and technical issues. Your support person sent an email that doesn't accept replies; makes me think maybe you didn't want to resolve the issue? 🙃

  • turbulentio Digi (@turbulentio) reported

    @JulieRohrYEG @ShawInfo 4/ The list displayed in Netspot, under the ssid heading, is a good indication if dominant neighborhood provider is shaw, telus, or another vendor. Another way to confirm if the signal coming into your home is poor is to connect to the ISP device with an ethernet cable.

  • rocko_ca Trev (@rocko_ca) reported

    Hey @Shawhelp , my internet is down ? #nanaimo

  • Bradley_Reschny Bradley Reschny (@Bradley_Reschny) reported

    @ShawInfo ok what ******** my wifi has been absolutely terrible recently in Dawson creek pouce coupe area it's making me consider switching internet providers

  • Zach_Fleisher Zach Fleisher (@Zach_Fleisher) reported

    Lol I'm on a chat with @Shawhelp about these issues after they ignored them for months and they're asking when I can pay my bill.

  • ChadOhman Not-in-Hawaii Chad 🌸 (@ChadOhman) reported

    @JulieRohrYEG @ShawInfo Get yourself a 50ft ethernet cable. Plug directly into Shaw's router. If it's not any better it's Shaw's problem. Next step? Ditch Shaw.

  • nivende2 David Niven (@nivende2) reported

    @JulieRohrYEG @Shaybeerta @ShawInfo I have had problems when a neighbour is on the same Shaw or Telus channel as my router. Shaw would know how to fix that remotely by accessing your router .

  • DanAlmondDan Daniel D Kitteringham (@DanAlmondDan) reported

    @Shawhelp @ziegler__c TRY! to help. SMH. Somebody is in danger and you'll try to help. Your company literally has control over the person's services and you have the resources to move a mountain to make sure your customers are safe. But, please just try to help.

  • vaz_s vaz (@vaz_s) reported

    @ShawInfo hello, will the internet outage in Banff be fixed soon ?