Shaw outages and service status in New Denver, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw generated 0 outage signals in the last 24 hours around New Denver, including 0 direct reports.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in New Denver, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Denver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Aug 9, 2:20 PM EDT	0	0
Aug 9, 2:40 PM EDT	0	0
Aug 9, 3:00 PM EDT	0	0
Aug 9, 3:20 PM EDT	0	0
Aug 9, 3:40 PM EDT	0	0
Aug 9, 4:00 PM EDT	0	0
Aug 9, 4:20 PM EDT	0	0
Aug 9, 4:40 PM EDT	0	0
Aug 9, 5:00 PM EDT	0	0
Aug 9, 5:20 PM EDT	0	0
Aug 9, 5:40 PM EDT	0	0
Aug 9, 6:00 PM EDT	0	0
Aug 9, 6:20 PM EDT	0	0
Aug 9, 6:40 PM EDT	0	0
Aug 9, 7:00 PM EDT	0	0
Aug 9, 7:20 PM EDT	0	0
Aug 9, 7:40 PM EDT	0	0
Aug 9, 8:00 PM EDT	0	0
Aug 9, 8:20 PM EDT	0	0
Aug 9, 8:40 PM EDT	0	0
Aug 9, 9:00 PM EDT	0	0
Aug 9, 9:20 PM EDT	0	0
Aug 9, 9:40 PM EDT	0	0
Aug 9, 10:00 PM EDT	0	0
Aug 9, 10:20 PM EDT	0	0
Aug 9, 10:40 PM EDT	0	0
Aug 9, 11:00 PM EDT	0	0
Aug 9, 11:20 PM EDT	0	0
Aug 9, 11:40 PM EDT	0	0
Aug 10, 12:00 AM EDT	0	0
Aug 10, 12:20 AM EDT	0	0
Aug 10, 12:40 AM EDT	0	0
Aug 10, 1:00 AM EDT	0	0
Aug 10, 1:20 AM EDT	0	0
Aug 10, 1:40 AM EDT	0	0
Aug 10, 2:00 AM EDT	0	0
Aug 10, 2:20 AM EDT	0	0
Aug 10, 2:40 AM EDT	0	0
Aug 10, 3:00 AM EDT	0	0
Aug 10, 3:20 AM EDT	0	0
Aug 10, 3:40 AM EDT	0	0
Aug 10, 4:00 AM EDT	0	0
Aug 10, 4:20 AM EDT	0	0
Aug 10, 4:40 AM EDT	0	0
Aug 10, 5:00 AM EDT	0	0
Aug 10, 5:20 AM EDT	0	0
Aug 10, 5:40 AM EDT	0	0
Aug 10, 6:00 AM EDT	0	0
Aug 10, 6:20 AM EDT	0	0
Aug 10, 6:40 AM EDT	0	0
Aug 10, 7:00 AM EDT	0	0
Aug 10, 7:20 AM EDT	0	0
Aug 10, 7:40 AM EDT	0	0
Aug 10, 8:00 AM EDT	0	0
Aug 10, 8:20 AM EDT	0	0
Aug 10, 8:40 AM EDT	0	0
Aug 10, 9:00 AM EDT	0	0
Aug 10, 9:20 AM EDT	0	0
Aug 10, 9:40 AM EDT	0	0
Aug 10, 10:00 AM EDT	0	0
Aug 10, 10:20 AM EDT	0	0
Aug 10, 10:40 AM EDT	0	0
Aug 10, 11:00 AM EDT	0	0
Aug 10, 11:20 AM EDT	0	0
Aug 10, 11:40 AM EDT	0	0
Aug 10, 12:00 PM EDT	0	0
Aug 10, 12:20 PM EDT	0	0
Aug 10, 12:40 PM EDT	0	0
Aug 10, 1:00 PM EDT	0	0
Aug 10, 1:20 PM EDT	0	0
Aug 10, 1:40 PM EDT	0	0
Aug 10, 2:00 PM EDT	0	0
Aug 10, 2:20 PM EDT	0	0

August 10: Problems at Shaw

Shaw is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Vanessa (@Noosiekins) reported 14 minutes ago
@Shawhelp It's still down. I was told shawmail doesn't work when I am out of Canada and am overseas according to your tech support!
Guy_Barnabe (@GuyBarnabe) reported 16 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
Jason Silver (@Da_Big_Dogg) reported 16 minutes ago
@Shawhelp question, when watching the 4k stream of an Oil game it goes all pixelated and looks terrible, this happens many many MANY times in just a few min.. how do we solve this??
Ugabug (@MaryPChipman) reported 17 minutes ago
@Shawhelp The new cable-less TV boxes are terrible: everytime the WiFi is interrupted by less than a nanosecond, it crashes. I end up watching on apps instead. So-called 'progress' is actually worse than the tech before it.
jimmy TehFreak (@TehFreakTweets) reported 19 minutes ago
My internet has been down for 3 hours now. @CCarrytel support doesnt open for another 5 1/2 hours and the vendor ( @shawhelp ) who licenses the line to them wont assist because im not THEIR customer. Why tf would I be with outages every 3-4 nights?
Rick Alsop (@RickAlsop) reported 20 minutes ago
@Shawhelp how long will the Internet be down? My busiest day of the month
Trina M. Lee (@TrinaMLee) reported 21 minutes ago
@Shawhelp is there any reason why the Wi-Fi is cutting out repeatedly in stony plain? It’s been happening all weekend but got really bad this morning.
CHC 16 (@CHCMike) reported 24 minutes ago
@Shawhelp any issues in the Murrayville Langley BC area. Internet has been out for over an hour and nothing on site about outage
Siatoro (@Siatoro) reported 25 minutes ago
@Shawhelp Shaw email servers down? Webmail works but no email received on PC, Android, iPhone. Error saying server issues, password issues, etc.
Bonnie Lee (@stitchlady) reported 29 minutes ago
@M_S_Fricker @ShawInfo @RogersHelps The average time I've been on hold for tech support is 45 min+. Rogers doesn't want you to get any help from a human being - they want you to do everything online yourself despite the fact most tech problems can't be helped online. And the music sucks!