Shaw

Shaw Outage Report in New Denver, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in New Denver, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Denver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in New Denver, British Columbia 02/24/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TamaraMystery Devils Advocate (@TamaraMystery) reported

    @Shawhelp @KanicaKhosla Kindly tell me how your staff can lie to customers when dealing in-store face to face & the customer has no recourse due to a conversation not being recorded.

  • OrcaBC101 Gramma Jackie🐬🐺🦅🌲 (@OrcaBC101) reported

    @tearswillfall @ShawInfo My wifi sucks at night. Have to keep switching between the 2.4 and 5g or whatever its called.

  • ClearSkiesAB Carrie in Cochrane (@ClearSkiesAB) reported

    @Shawhelp Thanks - still not back at our house. Hopefully they are putting in a permanent fix so that this does not keep happening.

  • TheReal40577660 TheRealDee (@TheReal40577660) reported

    Just got off the phone with @ShawInfo to cancel service. Imagine my surprise to find out I was signed up for another 2 yr contract I didn't agree to. They just lost my future business. Check your bills folks.

  • OfficialGeeno Geeno (@OfficialGeeno) reported

    If I had a dollar for every month I didn't have internet problems with @ShawInfo , I'd be in debt.

  • KrisMP93 Kris (@KrisMP93) reported

    @Shawhelp is there any chance I can add the wwe network to my account without having cable?

  • yeeamfam YeeAmFam (@yeeamfam) reported

    How will the @Rogers @ShawInfo merger impact Shaw resellers? So far I've only found 2 resellers that service my address from Shaw and one (by accident) from Rogers. Will I have at least 3 to choose from or will it be merged down to 1 to choose from?

  • Mylo27606941 Mylo (@Mylo27606941) reported

    @Shawhelp all my Shaw services are down(internet, tv)! When will the services be restored? I live at Edmonds Burnaby.

  • TwittleAir Air 🐳🐋 (@TwittleAir) reported

    @IanSeggie @Shawhelp @TELUS good luck for better speeds, but if it's customer service - none are good

  • Mylo27606941 Mylo (@Mylo27606941) reported

    @ShawInfo all my shaw services(internet, tv) are down. When will it be restored? I live at Edmonds, Burnaby.