Shaw

Shaw Outage Report in New Denver, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in New Denver, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Denver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in New Denver, British Columbia 02/11/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MortTheBird MortTheBird (@MortTheBird) reported

    @Shawhelp @schaaptop Nothing on your outage page and it seems to be happening everywhere.

  • kalxite Emissary of the Galacticalists (@kalxite) reported

    @Shawhelp Wrap up? You mean you wrapped up and terminated my service. The intermittent service is no associated with a corresponding intermittent invoice notification

  • ryanbastiencpga Ryan Bastien (@ryanbastiencpga) reported

    @ShawInfo why does your customer service suck so bad? Every time I asked to speak to a manager I get out on hold for hours while they search for someone. Great way to treat customers.

  • styled_eq Chaotic horse girl energy✨ (@styled_eq) reported

    @ShawInfo we’ve had issues w our tv freezing briefly, screen goes black & show comes back on. Happened on our old tv, now the new one. Had techs out, box checked. Approx 30 other ppl in my area are experiencing the same thing. What’s going on? This has gone on for ages..

  • Eves_Dropping Terrie Moore (@Eves_Dropping) reported

    @Shawhelp @Cdnwatcher Having the same problem here on Vancouver Island.

  • thecoveteaco The Cove Tea Company | Home Delivery #YEG #YVR (@thecoveteaco) reported

    Dear @Shawhelp … help is in your name. Help is usually required by customers when they reach out. How much longer until the full outage in Spruce Grove is handled? Pls update. #nointernet #nowork

  • MeetJattana Jasmeet Singh (@MeetJattana) reported

    @Shawhelp Hi, I applied for a new home internet connection on 17th September 2021. Technician came for installation on 18th but couldn’t complete the installation as he said a drop-out needs to be installed outside your house. But after that I’m calling shaw technical support almost

  • SLHildebrandt Sherri Hildebrandt (@SLHildebrandt) reported

    @Shawhelp your website doesn't show any outage. I too was having issues with Shaw cutting in and out. I just reset my box by unplugging 30 sec and now it's fixed. This is the type of help that would be appreciated.

  • slackerman10 Ryan Brackenbury (@slackerman10) reported

    @Shawhelp channels keep cutting in and out. This is a super common problem with Shaw that never seems to get fixed. Before you ask, yes, I did unplug and reset as I always do. I am still waiting to chat with an agent. #notgood #badservice

  • maryann_charb Maryann Charbonneau (@maryann_charb) reported

    Cable not working well in Port Alberni BC. Anyone know if @ShawInfo is experiencing issues? Have messaged @Shawhelp