Shaw

Shaw Outage Report in New Denver, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in New Denver, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Denver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in New Denver, British Columbia 01/20/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • cameronboyes Green Eggs and Cam 🇨🇦 (@cameronboyes) reported

    For what it's worth, the @Shawhelp person I was dealing with was quite rude

  • CowtwnLlamaMama 🦙 CowtownGirl Llama Mama 🦙 (@CowtwnLlamaMama) reported

    @Shawhelp do you folks help with Shaw Mobile stuff too?

  • eagleinbc Cameron M. (@eagleinbc) reported

    @brilang @RogersHelps We did that when switching from Rogers to @Shawhelp. I am less than impressed with Shaw’s coverage. It’s 2021.. I shouldn’t lose signal in the Massey Tunnel with Shaw when other providers work fine. That’s not the only place that Shaw’s signal is crap. (1/2)

  • fusspot39 Carolyn S (@fusspot39) reported

    Help @Shawhelp we’ve lost all our TVs with a message “Sorry, there seems to be some trouble” I’ve unplugged and plugged in several times. No luck.

  • cortexuvula Roaming H 💙🇨🇦 (@cortexuvula) reported

    @Shawhelp Internet outage in Kelowna?

  • bigdogred84 Cliff Burton but not a Bassist (@bigdogred84) reported

    @Shawhelp my internet is all over the map. I keep having to reset my gateway. It'll work as normal anywhere from an hour, to a day or so, but then drops back down to single digit speeds. Seriously considering looking for a new provider. Shaw, you need to get your ducks in a row!

  • staceybrotzel stacey brotzel (@staceybrotzel) reported

    @Shawhelp @LukaszukAB There is indeed an outage. I have been in touch with your team…so have our neighbours. But third time in just over a week is not acceptable.

  • EdmFLBfanatic Edmonton RotoFanatic (@EdmFLBfanatic) reported

    @Whofreak555 @Shawhelp Support lines busy with many calls causing long wait times? Sounds like a lot of customers are having the same issues. It’s almost definitely on their side. What city? My TV & Internet are both out in Edmonton

  • CowtwnLlamaMama 🦙 CowtownGirl Llama Mama 🦙 (@CowtwnLlamaMama) reported

    @Shawhelp I am not currently a customer. Can you tell me if you have the ability to kill the voicemail feature, if I switch? I want it dead. Kaput. Pining for the fjords. If you can’t tell me, no worries.

  • apkussma Axel Kussmann (@apkussma) reported

    @Shawhelp any ETA on fixing the outage in Abbotsford?