Shaw Outage Report in New Denver, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in New Denver, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Denver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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jackie
(@jlc17) reported
@Shawhelp Everyday my service gets worse. At least once a day I have to unplug my modem and then disconnect it. For the past week or two it is happening twice a day. I have just had to do it again for the third time since noon today. I would call, but that doesn't work either.
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Steen (Justine Pulles)
(@steen182) reported
Just had a frustrating interaction with a customer service agent @Shawhelp Your agents need some common sense and empathy.
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YYC Media Gal
(@yycmediagal) reported
@Shawhelp Good morning, Was there an outage in #YYC last night? Happy Holidays!
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Jeff Paulus
(@jeff_paulus) reported
@Shawhelp I think we are headed for a breakup and for once it's not me, it's you! For the past month now my Bluecurve has checked out more times then me watching a baseball game and while you have tried to salvage the relationship several times it is still not working!
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🇨🇦 John 🇨🇦
(@ProudCdnPatriot) reported
@Shawhelp my mothers service in #kelowna is showing as account inactive and the tech support person was the worst ive dealt with in 20 years and the account has been paid in full
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Dr. Viking Hat.
(@JonLueke) reported
@ChrisLaBossiere @Shawhelp @TELUS It really depends on "what's available" in your area. There's no Telus Fibre Optic where I live, but the "Shaw cable utility box" is on my property. From a customer service perspective, I would have already switched. I'm a captive audience, based on what's available.
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Ferda
(@FerdaaFN) reported
@favsfn @Shawhelp Cuz I have and this **** is annoying bruh and my new house already has Shaw I wanna switch to Telus Fiber
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RobCapitalRegion 🇨🇦🇩🇪🇪🇸
(@RobRegion) reported
@ChrisLaBossiere @Shawhelp @TELUS Same since March w Shaw and Telus is no different. The problem is, there is no regulation (and I’m not suggesting a regulated solution) for what they do on the retail side. They can sell you whatever speed or channel they want. If they don’t deliver there is no recourse at all.
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Jaye McJaye
(@JayeMcJaye) reported
.@ShawInfo I am moving Jan 22nd, but you inexplicably processed my move today. I am now being told that it could take up to 3 business days to restore service. That's a week from now. How am I supposed to work from home in the meantime? Unacceptable.
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Karen
(@ksavvy31) reported
5/ ok.. @Shawhelp it took 3 boxes and transformers to blow up before anyone would attempt to look at it. Shaw repair guy finally showed up. These seniors were without a landline for 4 days. The agents on the phone told ppl to stop calling they can’t help. How awful!