Shaw

Shaw Outage Report in New Denver, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in New Denver, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Denver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in New Denver, British Columbia 02/21/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • capytanbara 𝚕𝚎𝚎 ✨ (@capytanbara) reported

    @Shawhelp Hello, internet was down in portions of our city last night, the latest update says that it was fixed around 5:40 last night (BC Time) but our modem still cannot provide internet. Is this because of the outage yesterday?

  • AlbertaCanada35 Alberta Canada (@AlbertaCanada35) reported

    @Shawhelp Hi there. Sending DM. I’m in Calgary. My internet was down last night and still can’t connect to WIFI. How do I reconnect to my wifi? Thanks.

  • CompAnimalPsych Dr Zazie Todd (PhD) (@CompAnimalPsych) reported

    @Shawhelp Are you having internet issues in Maple Ridge? Our internet has been dropping out on and off all day.

  • sushantnayyar SUSHANT™️ (@sushantnayyar) reported

    @Shawhelp Your customer support is a joke no one is responding in chat. Shameless shaw Ironic I'm paying for services which you are not providing

  • dumptruckdylan dylan (@dumptruckdylan) reported

    dealing with @Shawhelp is awesome cause i can talk to 5 different reps who will all give me a different response and none of them fix my internet 👍

  • alysonshane Alyson Shane (@alysonshane) reported

    @Shawhelp I can’t log into the website because I’m in another country and your website isn’t loading, like I said. But I contacted support via DMs so thanks! Hopefully this gets resolved 🤞

  • sushantnayyar SUSHANT™️ (@sushantnayyar) reported

    @Shawhelp I'm complaining on helpline for half hr and no is helping internet is down in New Westminster, BC. why is that the service u provide require 24x7 support and fail every time to deliver it. #horribleShaw #Useless @TELUSsupport can u get installation done today?

  • deenamusing Deena Diaspora (@deenamusing) reported

    @Shawhelp where can I complain about that encanto commercial to? Great service at #shaw but the worst commercials I have ever seen

  • BBBoris BBBøris 大きくて悪い (@BBBoris) reported

    @Shawhelp is Edmonton service out?

  • see_schell_ Harrison S. Design (@see_schell_) reported

    @shawinfo your "free customer wifi" is a clear-as-day data harvesting scheme