Shaw

Shaw Outage Report in New Denver, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in New Denver, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Denver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in New Denver, British Columbia 03/27/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (20%)

    TV (20%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • stang8869 James Aspinall (@stang8869) reported

    @Shawhelp Great, i have to wait until the 18th for service i have to pay for that has broken the same way outside of my residence 3 years in a row. Some of us have to work from home? Do you cover lost wages for not fixing a recurring problem? 5 times the exact same issue in 3 years?

  • Eddie_C_1973 Eddie C (@Eddie_C_1973) reported

    @Shawhelp for a few days the audio has been cutting out & video pixelates while watching TV. This was supposed to be fixed a while back? If we're not receiving 100% service, we shouldn't be paying 100% of the bill.

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Shawhelp hi. Our wifi is superrrrr slow this last week and we’ve done all the trouble shooting steps. What gives? @theBurlyChef

  • xynskar Xynskar (@xynskar) reported

    @Shawhelp is this no internet gonna become a usual thing? Should be offering stuff for the lack of service that is now becoming the normal routine every week…

  • DeanEdmonton Dean Edmonton (@DeanEdmonton) reported

    @Shawhelp I waited on the phone for 50 minutes before I hung up and the chat line at the same time for 45 minutes to get an agent. This outage was not on your outage page and I got nothing but grief trying to report it. You service is terrible.

  • Garrett33687864 Garrett (@Garrett33687864) reported

    @Shawhelp What’s the point of a DM if you don’t respond? I did last night at 8:30 because I didn’t have internet or cable. I didn’t hear a word until this morning telling me there are no outages. Well there was an outage and it came back at about 10:30 PM. Your service is ridiculous

  • johnholmesyeg John Holmes (@johnholmesyeg) reported

    @Shawhelp internet seems to be down in downtown Edmonton 😭

  • DeanEdmonton Dean Edmonton (@DeanEdmonton) reported

    @BAskari247 @Shawhelp Outage page isn't a lot of use. Why can't we report the outages direct without waiting an hour for chat or phone

  • xynskar Xynskar (@xynskar) reported

    @Shawhelp hey how about informing us on why you guys can provide internet yet??? Or what the ******* problem is??

  • realfuturekings Future Kings (@realfuturekings) reported

    @Shawhelp hey is there a service interruption in North Vancouver? I have nothing. Definitely cancelling this dreadful service.