Shaw

Shaw Outage Report in New Denver, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in New Denver, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Denver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in New Denver, British Columbia 03/11/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Restricted1337 Kevin Gruetzner (@Restricted1337) reported from Chestermere, Alberta

    @Shawhelp worst customer support I’ve ever dealt with 5 phone support people that convinced me I have to get a tech out even tho I told them multiple times it’s not on my end. Tech shows up … problem is not in your end. Wow gee thanks bud I know that…. FIX IT

  • mcgillicullen Nelson (@mcgillicullen) reported

    Hey @Shawhelp I'm getting an error when trying to watch any content on Shaw on Demand - error 1401 (16659) - unplugged my box for 5 mins, tried again 30 mins after, same issue. Any suggestions?

  • kal3k Kal (@kal3k) reported

    @Shawhelp is there an outage in my area? All service down since 10am

  • CRoughfoot House of Zor-El (@CRoughfoot) reported

    Shaw Internet (and maybe other Shaw services) down in parts of #YXE. @ShawInfo @Shawhelp

  • ShannonGMorley Shannon Morley (@ShannonGMorley) reported

    @Shawhelp Internet and cable down in Massey Place?

  • malmartin marilyn martin (@malmartin) reported

    @Shawhelp I have spoken to 4 Customer Service reps, 1 Royalty rep and one manager. No one is willing to do anything. Going to media next. RANTING & VENTING…. I have always been a strong supporter of Shaw for tv/internet. Went to renew in May my bill went up almost $50. No more Loyalty

  • ShannonHilton Shannon Hilton 🇨🇦 (@ShannonHilton) reported

    @Shawhelp does Shaw Business have a Twitter? My business phones have been dead for 3 days now and I can’t get help.

  • Dantte1981 Dante (@Dantte1981) reported

    @ShawInfo @Shawhelp internet 300 for nothing. Your internet keeps going down. Doubt if there’ll ever be any compensation for all this inconvenience. #shawinternet #shawcable #shaw

  • Hashu74 Hasnain (@Hashu74) reported

    @malmartin @ShawInfo I actually had a bad experience with one of their online chat support agents. Very rude and unprofessional. And look at the coincidence ! @TELUS offered me a lovely two year deal today. Shaw will not survive with their unprofessional and arrogant "agents".

  • Dantte1981 Dante (@Dantte1981) reported

    @Shawhelp Thank you. Already called and wasted 45 minutes from my day. And as usual, I was taken thru the troubleshooting process, and no specific reason was given for the outage. Shaw internet has become more of a hassle than a smooth and consistent internet experience.