Shaw

Shaw Outage Report in New Denver, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in New Denver, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Denver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in New Denver, British Columbia 03/25/2026 11:15

March 25: Problems at Shaw

Shaw is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (56%)

    Internet (56%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Kameranna Kameranna (@Kameranna) reported

    @Shawhelp how rude!!! You have your equipment and you want more $? And I have to wait 3-6 weeks to get my $ from you?

  • capnpanda321 capnpanda (@capnpanda321) reported

    @Shawhelp @sunnygil911 I was frustrated contacting support for all the time till I was referred by a friend to Multitask_support on Instagram they did an excellent job retrieve cmy stranded account.

  • sunnygil911 Sunny. (@sunnygil911) reported

    @Shawhelp I see that there is a WiFI issue or outage in the Langley area, it's been 7 hours..any idea on a timeliness when it gets going again???

  • adifood1234 Adi lally (@adifood1234) reported

    @Noosiekins @kel_varn @Shawhelp I’m still having the issue and they haven’t cared to fix it. With the guide .

  • Trevor_Moeller Trevor Moeller (@Trevor_Moeller) reported

    @Shawhelp No, it's just the same problems as always. I've had techs out and they can't do anything. It's not just the equipment, your plans are crap compared to Telus for example. Frankly the sale to Rogers was the final straw, the only thing stopping me was wanting to keep my email

  • Lola_belle 3lola_belle (@Lola_belle) reported

    @Shawhelp Thanks Tom, I was able to speak to someone to cancel without penalty, it was that bad.

  • jloutet79 JL (@jloutet79) reported

    @Shawhelp is there an issue with homepods right now? Any device trying to connect to pod gets a password error. Multiple attempts to troubleshoot pods has failed. And an error occurs when trying to remove pod from network to reconnect. I’ve been left with leaving unplugged

  • Tammeh69 Tammeh (@Tammeh69) reported

    @Shawhelp Are you still working on the guide issue? It's really out of whack for the last 3 days. It seems it's getting worse

  • WpgNHLAddict UpperCanada (@WpgNHLAddict) reported

    @lowercanada @Shawhelp @ShawInfo I don't know if I'd classify this situation as terrible service, technucian out on a Saturday and fixed the very next business day. Could have been much worse my friend. But I see a few dollars off your bill in the future.

  • jerah Jerah (@jerah) reported

    @Shawhelp wifi is down in Castlegar, are there any maintenance work being done? Estimate of when it'll be back up again?