Shaw

Shaw Outage Report in New Denver, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in New Denver, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Denver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in New Denver, British Columbia 01/10/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • pambh65 Anne (@pambh65) reported from Burnaby, British Columbia

    @Shawhelp why do you close the phonelines so early? It used to be 24/7 , now u can't get help to save your life and chat feature will bounce you out several times. I'm about to switch, its so frustrating!

  • slaunder whoud (@slaunder) reported

    @Shawhelp It would be nice if we could see that...if our service worked

  • JudyGalbraith17 Judy Galbraith (@JudyGalbraith17) reported

    @Shawhelp @LeanneCE #3214 St. SW Cannot access channels. Asks me for password which i have never had, never been been asked for.

  • TheEarlofElie1 The Earl of Elie (@TheEarlofElie1) reported from Cartier, Manitoba

    Is @ShawInfo a branch of @AirCanada because I have been on the phone with them for the last 3 hours and there costumer services is identical 3 hours of my life I will never get back

  • davidaustin David Austin (@davidaustin) reported

    One week. 3 outages in a week with #shaw @Shawhelp. Had them out on multiple occasions but clearly issue isn't on my end. Trying to get work done and they're making my life very difficult right now. So frustrating.

  • TRoy__88 Troy H (@TRoy__88) reported

    @Shawhelp @Shawhelp is there an internet outage in Edmonton, Belle Rive area? I don’t have an internet connect. And, yes, I have rebooted my modem.

  • KeithinWPG Keith in Winnipeg (@KeithinWPG) reported

    Hey @Shawhelp, I’ve been having an issue with my Bluecurve Gateway the past few days. It’ll randomly lose connection, and take a couple of cycles to get back online…new modem time?

  • AngeliaM1991 🌹 ToxicBlackRosé 🌹 (@AngeliaM1991) reported

    @Shawhelp I'm getting so tired and frustrated at this! Iiterally can barely do anything. I called. They done a trouble shoot. 12 hours later same bloody thing! We done everything we could on our end. Its so close to dail up rn! 😤

  • KarlieMildraed KarlieMildraed (@KarlieMildraed) reported

    @Shawhelp I included the incident number for reference. Whatever the sound I heard, it wasn't thunder. Sounded more mechanical/explosive in nature.

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @KerryA_ @Shawhelp I’m not assuming anything. When you go to their live chat help and ask where they are located. They tell me “Belize”. I’m basing that on asking them a direct question, not their name.