Shaw

Shaw Outage Report in New Denver, British Columbia

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in New Denver, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Denver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in New Denver, British Columbia 01/07/2026 05:25

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • uniquely_custom Uniquely Custom Gifts and Designs (@uniquely_custom) reported

    @Shawhelp Sick of the disruption of service in the Medicine Hat area yet again

  • publishingrenee Renée Layberry (@publishingrenee) reported

    @Shawhelp We just reset the modem. It's working again for now hut we've no idea when it'll go down again. 4 times we've had to reset in the last 3 days. Twice today. It's clearly a modem problem. Shaw needs to replace the modem ASAP. Like, by tomorrow. Friday is not acceptable.

  • CornwallisDevon Devon Cornwallis (@CornwallisDevon) reported

    @Shawhelp I am not asking an account specific question Blair :) I was just hoping that an open public discussion could help other customers, surely that would would be a good thing ?

  • BookemDan_o Daniel Getz (@BookemDan_o) reported

    @Shawhelp Is there any further update? The outage page hasn’t been updated in ages and the BC Hydro outage is long fixed. Get your act together.

  • CornwallisDevon Devon Cornwallis (@CornwallisDevon) reported

    @Shawhelp No...Public works for me. Question....Forget that one dept. told us we owned the tech then another said we didn't, just answer me Y you want a 15 y o modem back that was giving us crappy service? Why can't I just recycle it?

  • andysactionpix AJ Chaldez 🇬🇷🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@andysactionpix) reported

    @Shawhelp @Sportsnet Ok, who’s connection or feed is causing all of the glitches to the Oiler broadcast currently?? Seriously??? Timing is everything you guys!! Get your **** together already!!!

  • ORyecharred Official RyeCharred (@ORyecharred) reported

    @GameTimeArt @Shawhelp I agree 💯 my internet is down right now and we always get blamed for the issue never shaw

  • LeadingEdgePT Grant Fedoruk (@LeadingEdgePT) reported

    @Shawhelp #shawbusiness - thanks for shutting down our service - when your clerical error lead to one missed payment in 13 years. Now our patients can’t call us and we have no access to our remote patient records. You really suck.

  • Clippernolan Rob Jones (@Clippernolan) reported

    @garryself @Shawhelp So many times. I got on the troubleshooting chat and they want me to fill out a form to verify my identity or something, before they can help me. Just in case a stranger wants to fix my internet, possibly? The form they sent has blank fields. What a hassle.

  • publishingrenee Renée Layberry (@publishingrenee) reported

    @Shawhelp We've been on chat with your customer service three times already.