Shaw

Shaw Outage Report in New Denver, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in New Denver, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Denver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in New Denver, British Columbia 01/19/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • bfwriter barefootwriter, MA (@bfwriter) reported

    @Shawhelp it is literally all, or nearly all, of them. they constantly switch numbers or I would simply block them. some providers allow you to block entire area codes; as long as the calls went to voicemail and I could whitelist people on my contact list, this would solve my problem.

  • Glorie4414 glorie_dayz (@Glorie4414) reported

    Due to move, had to go from @TELUS to @ShawInfo. AWFUL! Equipment from the dark ages - most poorly designed interface - 4 button clicks on a POS remote to access recordings. It's 2022. Also, unless u pay tons of money for a la carte, stuck w/stations not wanted incl. Fox. Sucks!

  • Babytiel NotAnyoneButLANDY (@Babytiel) reported

    @Shawhelp The WORST CUSTOMER SERVICE EVER. Actually, it DOES NOT EXIST. Will be looking into SWITCHING our tv service & DEFINITELY WILL NOT get anything else from them. GOODBYE SHAW. Do not attempt to pursued me. I will not DM u.

  • Bjornqc Bjorn Christianson (@Bjornqc) reported

    Last 6 mo ShawBusiness ISP @ShawInfo unacceptable connection. Techs are attentive but no solution. Last straw - Shaw providing fibre to new installs but not existing businesses. In South Central MB, best option seems Starlink. If you have tried it for business, mind DM-ing me?

  • jgastaldello Josh Gastaldello (@jgastaldello) reported

    @Shawhelp Service down again in South Surrey / White Rock!? Was also down last night around midnight. 😫

  • TimJumonville Rapture Reject 🦄 (@TimJumonville) reported

    @Shawhelp is there an outage in the Balfour/Nelson area?

  • jeff98877256 jeff (@jeff98877256) reported

    @ShawInfo cable tv and interet services are out in fraserview area(southeast vancouver). getting a bit tired of all the outages and interruptions in service. fix quick or issue compansation on next bill.

  • thesentrybox Sentry Box (@thesentrybox) reported

    Unfortunately our phone lines are still down as we wait for Shaw to send a technician so please email or message us instead! @ShawInfo

  • LDellipizzi Lisa Dellipizzi (@LDellipizzi) reported

    @Shawhelp i have a total service blackout. I live in heritage park

  • smtorsch smtorsch (@smtorsch) reported

    @Shawhelp Please help. Our tv is stuck in some sort of boot cycle and I keep getting asked if I want to pair my remote but I can’t select anything because foolish me my remote isn’t paired.