Shaw

Shaw Outage Report in New Denver, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in New Denver, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Denver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in New Denver, British Columbia 02/04/2026 08:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MortTheBird MortTheBird (@MortTheBird) reported

    @Shawhelp any cable issue in the Lower Mainland? Getting a black screen on some channels but not others with Blue Curve.

  • Binkuwa •ɐpɐɹɐu 🦻🏼💫 (@Binkuwa) reported

    @Shawhelp Your technician didn't show up today either. Too bad I liked shaw! I might go with @TELUS if they can guarantee internet connection by today or tomorrow.

  • Huphoi1 Huphoi (@Huphoi1) reported

    @Shawhelp My family has been dealing with issues from you for over 2 months, we have had 5-10 service members out to bandaid the problem. Obviously we still have issues as the problem is not being addressed. Replacing a router won’t fix a faulty underground line in our area…

  • Cinnamo02380678 Cinnamon (@Cinnamo02380678) reported

    @Shawhelp You might wantcto fix your Food Network channel. It pixilating and crapping out

  • Calgary_Bigfoot Calgary Bigfoot (@Calgary_Bigfoot) reported

    @Shawhelp anyone else in #Acadia reporting internet connectivity issues?

  • Sayshal Sayshal (@Sayshal) reported

    @Shawhelp 4 years as a shaw customer and I upgrade to Fibre+ only to find out port forwarding is basically not possible anymore. Tech support said they won't help. Very unimpressed.

  • DPernitsky Dustin (@DPernitsky) reported

    @Shawhelp I’ve reset it multiple times, probably at least once a week and the problem persists.

  • Huphoi1 Huphoi (@Huphoi1) reported

    @Shawhelp Your service members have admitted to coming and replacing our router, knowing it won’t fix the issue. That’s not “wanting to help”

  • reidgm reidgm (@reidgm) reported

    @Shawhelp And can’t login using the My Shaw app either. Same type of problem.

  • ShaunGl Shaun aka Glassy (@ShaunGl) reported

    @munch34m @Shawhelp Funny, 7 others told me the same damn thing. Modem swap out, that’s it.