Shaw

Shaw Outage Report in New Denver, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in New Denver, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Denver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in New Denver, British Columbia 12/25/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • defaultprofilex My Info (@defaultprofilex) reported

    @Shawhelp the game today keeps freezing on this pos bluecurve box... The box has been a disaster since day 1. Terrible picture only on the box

  • KnoxiousBob bob knoxious (@KnoxiousBob) reported

    @ShawInfo am I the only who completely garbage wifi for over $100 a month. Constant drops and disconnect, I may as well go sit in a Starbucks. You should be embarrassed by this subpar service.

  • CautionImBlonde Cathy Taylor 😷 (@CautionImBlonde) reported

    Tuned into TSN3 at 4:00 pm to watch the @EdmontonOilers and nada... we pay for the channel via #shawsatellite but can't watch it. Tried @Shawhelp only to be told its a known issue but that's it. Bet that won't be reflected in the bill.

  • megstoll Megan Stoll (@megstoll) reported

    @JockCartier @Shawhelp @TELUS Yeah, it’s insane how horrible the service is. My parents have faster internet on a farm in the middle of nowhere, Saskatchewan. Brutal.

  • LoloPino Lolo P🇨🇦🇨🇱🏳️‍🌈 (@LoloPino) reported

    @Shawhelp internet is down in Charleswood. This has been several weekends in a row where our internet is down.

  • Zak_M2904 Zak.M (@Zak_M2904) reported

    @TELUS @ShawInfo We expect the same support from you

  • shrekwm Synistian Wraith (@shrekwm) reported

    @Shawhelp Ok shaw.. really what is going on in thompson with the internet??? 3 days same **** in an out all day then fine don't say you don't know it is obvious you have a hand in it

  • kz_nakano Claudia Mendoza N (@kz_nakano) reported

    @Shawhelp is there an estimate time for you guys to fix the power outage in Heritage area?

  • JockCartier **** Cartier (@JockCartier) reported

    @megstoll @Shawhelp @TELUS I had 4 years of paying for their internet 75... on a good day, you might get 5-10... about half the time it was practically dial up. They didn't do a damn thing until Telus upgraded and ate their lunch, then seem mystified why so many people dumped them

  • JHerrms Justin_Herrms (@JHerrms) reported

    My favorite thing about @ShawInfo Internet has got to be the late night disconnects. Imagine taking peoples money and providing this service…