Shaw Outage Report in New Denver, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in New Denver, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Denver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (58%)
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TV (19%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Visser
(@VisserMagic) reported
@Shawhelp @ammomore I hear you alex. We've been rocking around 5 mbps DL for 2 weeks now. Shaw help here will set you up with a tech who will tell you nothing and take your information. We've talked to half a dozen people in the past week and we're feeling abandoned.
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Also Kim Goldberg
(@AlsoGoldberg) reported
@Shawhelp Will take a look at that document ... if it will load. It may not. That's the problem. I have done: 1. cleared cache & cookies in firefox then restarted computer (seemed to make things worse) 2. disconnected modem, then reconnected, then restarted computer. Made no difference
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Also Kim Goldberg
(@AlsoGoldberg) reported
Shaw chat won't load for me so I can't communicate that way either. Very slow-loading or non-loading of almost all sites across all browsers since yesterday. Is my account throttled? Is my 10-yr old modem failing? @shawhelp
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Lori Papineau
(@lorpap73) reported
from
Parkland County, Alberta
@Shawhelp are there issues in Stony Plain? Our internet and cable not working
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Simon
(@SighmanCanada) reported
@Shawhelp Tried watching 'Great Escapes with Morgan Freeman' on demand last night, what is with the forced advert for the same 2 nat geo shows, like 15 times during it, one being the show I'm watching?!? The other a show about Tuna I would never now watch as the ads annoyed me so much...
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Elise Warren
(@EliseWarren20) reported
Hey, @ShawInfo, at what point in the last couple days did you decide to totally give up on internet service altogether? I can understand an outage of a few hours, but 2 days of wifi lasting for 20 only minutes at a time is a bit much. Do better.
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Enn
(@YEGonewheel) reported
@Shawhelp Any update on the cause or duration of the current outage in Edmonton?
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Bryan Leitch
(@Bryan_Leitch) reported
@chx @nick_thompson @Shawhelp When I verbally agreed to a 2 year contract this month, the sales guy checked my modem and said I’d be good for 750/100. After agreeing to the deal, I only got 750/25. Called him back, he said “oops, looks like there’s an issue in your area and gave a $25 credit. It’s a joke.
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Also Kim Goldberg
(@AlsoGoldberg) reported
My internet has been super slow for 2 days, pages won't load. I tried clearing cache and cookies & rebooting router. @shawhelp can you assist? Is my acct throttled for some reason? Or is there a problem with it? I may not be able to DM. That isn't loading.
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Alyssa Bredohl
(@abredohl) reported
@Shawhelp internet down in Saskatoon. Any idea when it will be back? I’m trying to work from home and need to plan if I will have to go into the office.