Shaw

Shaw Outage Report in New Denver, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in New Denver, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Denver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in New Denver, British Columbia 02/18/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • WFLBC Scott Graham (@WFLBC) reported

    Aaaaand I'm back down to 160. Come on @Shawhelp.

  • DekksShepherd Dekks "Stream Dog" Shepherd #BlackLivesMatter (@DekksShepherd) reported

    Got frustrated with @Shawhelp and slapped my router off my desk. Now its not working....

  • sfiddler007 Steven Fiddler (@sfiddler007) reported

    @Shawhelp Is there maintenance or a widespread issue going on with the internet in the Hamptons neighbourhood of Edmonton?

  • codyscheibs Cody Scheibs (@codyscheibs) reported

    @Shawhelp hi my internet seems to be down and I will need it for work Monday. Are there any known outages in Calgary?

  • adifood1234 Adi lally (@adifood1234) reported

    @Shawhelp Hey shaw @GlobalBC is playing the wrong show it’s supposed to Play @FBICBS but it’s playing border security. I think there’s need to be a fix. Thank you!

  • coffeehustler Martino (@coffeehustler) reported

    @WFLBC @Shawhelp Hmm, I’ve had issues in the past with 5GHz interference but should be a lot less than 2.4, do you have the new Shaw BlueCurve gateway/wifi box?

  • rdubs80 Team dubs (@rdubs80) reported

    @Shawhelp the sound on 'the frame' channel is not working. Only static. Please fix

  • Lianebisaillon Liane Bisaillon 🇨🇦 (@Lianebisaillon) reported

    @Shawhelp WHY does it take over an hour to connect to get help?! I'm on Shaw chat, the phone & twitter. #WORSTSERVICE #TIMETOWALK #DISAPPOINTEDFORYEARS

  • paul_48n Paul of Waratah 2298 ...now over Big Pond 48N/123W (@paul_48n) reported

    @Shawhelp Moved to Blue Curve in early December. Has some good features but it is buggy. And it has made my Shaw email account I've had for years 'INACTIVE" ???? I know my password, is in Mac's Keychain AND iPassword App. Is mail having problems or is it our 'relationship'

  • TroyMack12 Troy MacLean (@TroyMack12) reported

    @Shawhelp I need some help please