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Shaw

Shaw Outage Report in New Denver, British Columbia

Why is my Shaw service not working?

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in New Denver, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Denver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DFlet55
    David Fletcher (@DFlet55) reported

    @Shawhelp is there an outage in chestermere? Tv and internet stopped working.

  • Corrrine
    ღ(¯◕‿◕¯) 𝕮orrine ♊ 🎶💞 (@Corrrine) reported from Calgary, Alberta

    @Shawhelp Sent a DM. I'm not sure why the payment didn't go thru as I sent it via same bank account the month before with no issues.

  • TimLCriddle
    Tim Criddle (@TimLCriddle) reported

    @Shawhelp I’m waiting for yet another call back. Watched the router reboot itself a few times again. Scrolling through everything @TELUS has to offer right now… on my phone because I have no internet service on my computer.

  • juliegolive
    juliegolive 🐀 (@juliegolive) reported

    Gotta love when my internet router not working causes me to lose out on work & $$ 🙃 my 3rd replacement router still doesn't work and when I got on support chat they ENDED THE CHAT because THEY RESET MY INTERNET AND IT TOOK LONGER THAN 5 MINS TO RECONNECT. @Shawhelp what the heck

  • American2Jr
    JR (@American2Jr) reported

    @Shawhelp It’s not the only issue Shaw has had today as Internet has been tenuous in Victoria ( Frustrating)

  • LallyAd
    LallyA (@LallyAd) reported

    @Shawhelp Hey does that mean that phone call support will be open all night to?

  • farmernotary
    S Farmer (@farmernotary) reported

    @Shawhelp Are you having service outage again on Mayne Island, BC?

  • 0CynicalBastard
    YYC Fuzzball with MS (aka Patrick) 🇨🇦🇺🇦 (@0CynicalBastard) reported

    @CalgaryBluesky @ShawInfo They did that for me too, but the service was so bad when Shaw called me and offered me money to come back I agreed. Then Telus sent me a cheque to cover the free credit they gave me that I didn't use.

  • KimandaJ
    Kimanda Jarzebiak 🌻🇺🇦 (@KimandaJ) reported

    Hey @Shawhelp - tv and internet are down... help.

  • aSpottedJoan
    Joan (@aSpottedJoan) reported

    Good morning @Shawhelp can you tell me why the internet is down in Redcliff Light Industrial?