Shaw

Shaw Outage Report in Olds, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Olds, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Olds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Olds, Alberta 01/17/2026 21:40

January 17: Problems at Shaw

Shaw is having issues since 09:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Olds, Alberta

Latest outage, problems and issue reports in Olds and nearby locations:

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @ShawInfo omg every two days we have internet issues and have to reboot modems. This is unacceptable. We moved from a farm and had more reliable service then we do now! @TELUSsupport offer us a deal and we will switch.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Sadly we do this and are told same things disconnect all for 30 seconds the plug back in etc. No one is too concerned with the frequency of the service crashing. It’s unacceptable and awful. My husband said to the tech service two days ago… talk to you in two days.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • SADBOITURTLESTV SadboiturtlesTTV (@SADBOITURTLESTV) reported

    So the internet company I'm with installed fiber but they still only offer only 512 kbps to 9 mbps, they go from $40 to $115, hoping I can move to a new provider but they say they don't service out here but 2 other houses who were on same list are now with @TELUS or @Shawhelp

  • adilally3 Adi Lally (@adilally3) reported

    I can’t wait to buy a ppv again on @Shawhelp the ppv is way better and ufc was more awesome to watch @TELUSsupport the ppv is so crap. Telus you should learn a few things from shaw

  • NeilGilbert Neil Gilbert 🇨🇦🇦🇺 (@NeilGilbert) reported

    Rogers bore the brunt of rage when their network went down. @Shawhelp should feel the same with the multiple day situation in #yyc . No website updates. No ETA for a fix. Anyone else struggling with Shaw internet issues?

  • DerekWilliams82 Derek 🇨🇦 (@DerekWilliams82) reported

    Hello @Shawhelp I earlier had a power outage in Surrey BC and since my Shaw TV isn’t working. I unplugged the box and let it reboot and still nothing. All it says is NO SIGNAL. How can I fix this??

  • SonyaOB41 Sonya O'Brien (@SonyaOB41) reported

    @Shawhelp How can you keep replying that you dont see any outages in various areas!!? There are hundreds of people with no service. I lost internet and cable services for over 24 hours now. Chatted with a rep who was rude and a complete *******. Never had any issues with Shaw...

  • aprilknunchucks Raging in the Plague Age (@aprilknunchucks) reported

    @Shawhelp Did you know you could just not reply if you’re not going to help instead of antagonizing and inflaming this more?

  • DennisKoch10 Dennis Koch (@DennisKoch10) reported

    @Shawhelp @ShawInfo @TELUS MORE "Kyle": There is actually only $28.16 that's reaching 60 days. If you can clear this amount now, that would help you with past due days. Otherwise, you would need to pay the full $282.30 in 13 days. Of course, $300 in 3 days would totally cover it. You're a liar, Cindy.

  • RgbVelcroShoes RGBVelcroShoes (@RgbVelcroShoes) reported

    @Shawhelp Shaw internet is down for me

  • VI_CYC SR (@VI_CYC) reported

    @Shawhelp I am trying to use the chat on the website to get support with the app. First time I got logged out so I started over with a new agent and now it says error. It shouldn't be this hard. I don't want to wait and then provide all my account information a third time

  • AndieFB Andie. (@AndieFB) reported

    @Shawhelp Trying a couple different resets. Problem is more so customer service at this point.