Shaw outages and service status in Olds, Alberta
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around Olds, including 0 direct reports.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Olds, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Olds, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Shaw Issues Reports Near Olds, Alberta
Latest outage, problems and issue reports in Olds and nearby locations:
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Paula Bennett (@paulawhite45) reported from Didsbury, Alberta@Shawhelp We are, and as usual it’s unplug replug. My thought Is if I paid Shaw for the actual service received the company would be billing by the hour as that’s how ****** the service is on both customer service and services provided.
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Paula Bennett (@paulawhite45) reported from Didsbury, Alberta@Shawhelp The tech finally ran a report and found there is an RF issue to the modem. They are finally sending someone out but it shouldn’t take so long to get matters resolved.
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Paula Bennett (@paulawhite45) reported from Didsbury, Alberta@Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.
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Paula Bennett (@paulawhite45) reported from Didsbury, Alberta@ShawInfo omg every two days we have internet issues and have to reboot modems. This is unacceptable. We moved from a farm and had more reliable service then we do now! @TELUSsupport offer us a deal and we will switch.
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Paula Bennett (@paulawhite45) reported from Didsbury, Alberta@Shawhelp I think Shawdy service is a sad reality with Shaw. It’s pretty bad @Xplornet has better service in the middle of no where than Shaw
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Paula Bennett (@paulawhite45) reported from Didsbury, Alberta@Shawhelp Sadly we do this and are told same things disconnect all for 30 seconds the plug back in etc. No one is too concerned with the frequency of the service crashing. It’s unacceptable and awful. My husband said to the tech service two days ago… talk to you in two days.
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Paula Bennett (@paulawhite45) reported from Didsbury, Alberta@Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Marty Chan (@Marty_Chan) reported@Shawhelp Is the internet down in Edmonton Forest Heights? I can’t connect even after resetting my router.
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OC_2030 (@oc_2030_vision) reported@Shawhelp Shaw used to have a wonderful feature on phone calls that gave us an estimate of our wait time and also allowed us to get a callback. WE REALLY miss this. Shaw (Calgary White Cowboy hats) seemed to be more 'customer focused' than Rogers (3 piece business suits) take care.
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Guy_Barnabe (@GuyBarnabe) reported@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
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j@stW@tching (@j4stW4tching) reported@Shawhelp aeems that roger/shaw internet in ellerslie edmonton is dropping a lot? Any issues in this area?
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b ☾ (@brandobrennan) reported@Shawhelp No, the live chat people sent me to the phone number. I am trying to cancel my service as I have MOVED and no longer need my own internet. I don’t know if one single person is working the line, but this is ridiculous. Even in-store wouldn’t help me.
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Kathryn Taylor (@katinedmonton) reportedWhat is wrong with @Rogers . My husband called twice, was on hold for 20 minutes then you hung up. Will the 3rd time be the charm. I hate that @ShawInfo became @Rogers , terrible service
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Les Stelmach 🇨🇦🇺🇦 (@LesIsMore1) reported@slackerman10 @Shawhelp Any company (telcos, banks, util, etc) whose phone line REGULARLY says “we are experiencing higher than normal call volumes” is just short-staffing. They are optimizing cost over service. What is the maximum tolerance for a customer, etc. it’s obviously worse for oligopoly
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Heldy (@HeldyCarvalho) reportedHello, @Shawhelp @Rogers - have been trying to get through to customer service for several days now. Can be in chat for several hours and all it says is “We are currently experiencing a delayed response. Please wait.” The customer service has tanked. Together with Shaw?
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported@Shawhelp I’ve been trying for a while for a solution, but it looks like we will end up changing providers next month, as we have not found a solution and I’m not the only one who has this issue with the X series modems.
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Sanjeev Lal (@Sanjeev_Lal72) reported@Rogers @ShawInfo can we please get proper service no sound and glitchy feed for #mnf @CTV This is becoming a frequent issue last time Canucks game?