Shaw outages and service status in Olds, Alberta
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around Olds, including 0 direct reports.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Olds, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Olds, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Shaw Issues Reports Near Olds, Alberta
Latest outage, problems and issue reports in Olds and nearby locations:
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Paula Bennett (@paulawhite45) reported from Didsbury, Alberta@Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.
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Paula Bennett (@paulawhite45) reported from Didsbury, Alberta@Shawhelp We are, and as usual it’s unplug replug. My thought Is if I paid Shaw for the actual service received the company would be billing by the hour as that’s how ****** the service is on both customer service and services provided.
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Paula Bennett (@paulawhite45) reported from Didsbury, Alberta@Shawhelp I think Shawdy service is a sad reality with Shaw. It’s pretty bad @Xplornet has better service in the middle of no where than Shaw
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Paula Bennett (@paulawhite45) reported from Didsbury, Alberta@Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal
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Paula Bennett (@paulawhite45) reported from Didsbury, Alberta@ShawInfo omg every two days we have internet issues and have to reboot modems. This is unacceptable. We moved from a farm and had more reliable service then we do now! @TELUSsupport offer us a deal and we will switch.
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Paula Bennett (@paulawhite45) reported from Didsbury, Alberta@Shawhelp The tech finally ran a report and found there is an RF issue to the modem. They are finally sending someone out but it shouldn’t take so long to get matters resolved.
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Paula Bennett (@paulawhite45) reported from Didsbury, Alberta@Shawhelp Sadly we do this and are told same things disconnect all for 30 seconds the plug back in etc. No one is too concerned with the frequency of the service crashing. It’s unacceptable and awful. My husband said to the tech service two days ago… talk to you in two days.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Drimint (@RisenRealm) reported@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
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Lori Bird (@lorianebird) reported@sigurdson_chris @Shawhelp @Rogers What customer service? There isn’t any-at all!
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Heldy (@HeldyCarvalho) reportedHello, @Shawhelp @Rogers - have been trying to get through to customer service for several days now. Can be in chat for several hours and all it says is “We are currently experiencing a delayed response. Please wait.” The customer service has tanked. Together with Shaw?
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stacey brotzel (@staceybrotzel) reported@Shawhelp I am a very unhappy customer. Spent one hour on the chat line waiting for customer service agent. Then he said he couldn’t help me and a phone. When I called and got through to someone, the lady was lovely. Transferred me to customer service and it was closed.
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Rick Alsop (@RickAlsop) reported@Shawhelp Yes still issues as its not working
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Sophie (@sophie_everine) reported@Rogers i pay a lot of money for your service. Why is there an outage????? @Shawhelp
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DJ Phoenix (@DJPh03NiX) reported@Shawhelp The site keeps hanging. I get an error saying to wait or close the site. It’s slow as heck. The site shows an error saying it can’t pull up billing information. Shows a $0 balance when it’s not.
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nobody.hky (@nobodyhky) reportedAnother outage @Shawhelp. Third today and second full, long outage in just over a week. Open ticket but no communication to customers on their website for any of it.
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Trina M. Lee (@TrinaMLee) reported@Shawhelp is there any reason why the Wi-Fi is cutting out repeatedly in stony plain? It’s been happening all weekend but got really bad this morning.
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Quinn Mason MD (@boondocksdoc) reported@Shawhelp @Shawhelp unfortunately no widespread outage on your site and no alert banner in my app under my account. Trying to access troubleshooting just continues a never ending loop of selecting your device then a page that bounces back to select your device. Not user friendly.