Shaw outages and service status in Olds, Alberta

Problems in the last 24 hours in Olds, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Olds, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Olds, Alberta

Latest outage, problems and issue reports in Olds and nearby locations:

• 
  Paula Bennett (@paulawhite45) reported 5 minutes ago from Didsbury, Alberta

  @Shawhelp We are, and as usual it’s unplug replug. My thought Is if I paid Shaw for the actual service received the company would be billing by the hour as that’s how ****** the service is on both customer service and services provided.

• 
  Paula Bennett (@paulawhite45) reported 25 minutes ago from Didsbury, Alberta

  @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

• 
  Paula Bennett (@paulawhite45) reported 29 minutes ago from Didsbury, Alberta

  @Shawhelp The tech finally ran a report and found there is an RF issue to the modem. They are finally sending someone out but it shouldn’t take so long to get matters resolved.

• 
  Paula Bennett (@paulawhite45) reported 30 minutes ago from Didsbury, Alberta

  @Shawhelp Sadly we do this and are told same things disconnect all for 30 seconds the plug back in etc. No one is too concerned with the frequency of the service crashing. It’s unacceptable and awful. My husband said to the tech service two days ago… talk to you in two days.

• 
  Paula Bennett (@paulawhite45) reported 32 minutes ago from Didsbury, Alberta

  @Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.

• 
  Paula Bennett (@paulawhite45) reported 36 minutes ago from Didsbury, Alberta

  @ShawInfo omg every two days we have internet issues and have to reboot modems. This is unacceptable. We moved from a farm and had more reliable service then we do now! @TELUSsupport offer us a deal and we will switch.

• 
  Paula Bennett (@paulawhite45) reported 43 minutes ago from Didsbury, Alberta

  @Shawhelp I think Shawdy service is a sad reality with Shaw. It’s pretty bad @Xplornet has better service in the middle of no where than Shaw

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scott Morrison (@atnmorrison) reported 22 seconds ago

  @Shawhelp when will issue with routers be resolved

• 
  Mark Banks (@markbanks6) reported 4 minutes ago

  @Shawhelp I’m not out of region which is why I reached out. I’ve never had this issue previously. This was also viewed on satellite not digital. You can see from my pic that the broadcast was still playing in the background. Normally the screen is black behind the pop up if out of region

• 
  Don T Beakunt (@truebusterflash) reported 13 minutes ago

  @Shawhelp Aaarrrrrgh, 7th time it’s asked me to sign in!

• 
  Guy_Barnabe (@GuyBarnabe) reported 17 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  j@stW@tching (@j4stW4tching) reported 20 minutes ago

  @Shawhelp aeems that roger/shaw internet in ellerslie edmonton is dropping a lot? Any issues in this area?

• 
  🇨🇦Jay (@jayrlocked) reported 25 minutes ago

  @Shawhelp you know we pay an exorbitant amount of money for cable and internet and the service being 2 hours is unacceptable not to mention the frequent everyone’s home from work everyday outages!

• 
  Tomnado (@Tomuhthy) reported 25 minutes ago

  @Shawhelp is there a reason why the internet is not working in the north Burnaby area

• 
  Megan (@M_So) reported 27 minutes ago

  Is anyone else in #Winnipeg having trouble with their @Shawhelp internet. I’m doing everything I can to avoid calling but I fear it’s inevitable…

• 
  Vanessa (@Noosiekins) reported 27 minutes ago

  Hey @Shawhelp ... Is shawmail down right now? My email app is asking me to re-login only for it to tell me the credentials are incorrect. Then tried web mail and I also can't seem to login. Only started a few hours ago?

• 
  Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported 31 minutes ago

  @Shawhelp You’ve admitted you can’t access my account. So what good is sending you a DM? This is my real name. Tell your management to look up my file in your records and fix the problem identified and admitted in your own logs. Entire problem + solution are WITHIN @Rogers. So fix it.