Shaw Outage Report in Olds, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Olds, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Olds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports Near Olds, Alberta
Latest outage, problems and issue reports in Olds and nearby locations:
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Paula Bennett
(@paulawhite45) reported
from
Didsbury, Alberta
@Shawhelp We are, and as usual it’s unplug replug. My thought Is if I paid Shaw for the actual service received the company would be billing by the hour as that’s how ****** the service is on both customer service and services provided.
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Paula Bennett
(@paulawhite45) reported
from
Didsbury, Alberta
@ShawInfo omg every two days we have internet issues and have to reboot modems. This is unacceptable. We moved from a farm and had more reliable service then we do now! @TELUSsupport offer us a deal and we will switch.
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Paula Bennett
(@paulawhite45) reported
from
Didsbury, Alberta
@Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal
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Paula Bennett
(@paulawhite45) reported
from
Didsbury, Alberta
@Shawhelp Sadly we do this and are told same things disconnect all for 30 seconds the plug back in etc. No one is too concerned with the frequency of the service crashing. It’s unacceptable and awful. My husband said to the tech service two days ago… talk to you in two days.
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Paula Bennett
(@paulawhite45) reported
from
Didsbury, Alberta
@Shawhelp I think Shawdy service is a sad reality with Shaw. It’s pretty bad @Xplornet has better service in the middle of no where than Shaw
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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James is planning a Socially Distanced Christmas
(@jamiefriesen) reported
"We disconnected your mother's phoneline at her long term care home on December 23. Merry #Christmas from #Shaw" Did I get an apology or a credit when I called? Of course not! Worst customer service ever @Shawhelp @ShawInfo
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Dave Macdonald
(@rdavemacdonald) reported
@Shawhelp our cable and TV is down again in Murrayville 😠
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Oscar Li
(@OscarLFY23) reported
@ShawInfo I am extremely disappointed with your service. I required a simple change of address on 26th Dec morning. And I hoped to use wifi in my new address on 28th Dec. However, I still cannot activate the wifi modem. I have contacted shaw 3rd time already
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Pierre
(@Pierre39839349) reported
Hey @Shawhelp , @Bell_MTSHelps has been pissing me off with horrible internet.....what do you guys have for specials and how soon van it be installed? My kids need HIGH SPEED internet asap
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Constance Van Horne
(@cmvanhorne) reported
from
Cold Lake, Alberta
@Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour
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Ron Wozniak
(@murphy2232) reported
@MyPetalHeart @ShawInfo Yesterday I was on hold for 1 45 and finally gave up. Never gave me a call back option
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Fabricio Mengo
(@fmengo) reported
from
Maple Ridge, British Columbia
@ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.
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Anna Borshin
(@stephanuch92) reported
Looks like it’s time to switch to @ShawInfo since I have been on hold for over two hours with @TELUSsupport and always have nothing but problems with Telus 🤬
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Constance Van Horne
(@cmvanhorne) reported
OK - nothing but headaches with telecommunications companies in Northern Alberta - @ShawInfo your technician is wonderful fixing my Dad’s satellite tv - but now I need to call customer service to buy a new package before the tv works? My Dad is paying for service - provide it!
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Don Ross Jr.
(@drossfive) reported
@Shawhelp Is there a reason I have an ongoing issue with my Shaw Cable, including lack of sound at times; slow reaction from remote to TV; frozen screen during most TSN World Junior live broadcasts; etc? I have unplugged modem too many times to correct my issue.