Shaw outages and service status in Olds, Alberta

Problems in the last 24 hours in Olds, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Olds, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Olds, Alberta

Latest outage, problems and issue reports in Olds and nearby locations:

• 
  Paula Bennett (@paulawhite45) reported 17 minutes ago from Didsbury, Alberta

  @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

• 
  Paula Bennett (@paulawhite45) reported 23 minutes ago from Didsbury, Alberta

  @Shawhelp I think Shawdy service is a sad reality with Shaw. It’s pretty bad @Xplornet has better service in the middle of no where than Shaw

• 
  Paula Bennett (@paulawhite45) reported 26 minutes ago from Didsbury, Alberta

  @Shawhelp We are, and as usual it’s unplug replug. My thought Is if I paid Shaw for the actual service received the company would be billing by the hour as that’s how ****** the service is on both customer service and services provided.

• 
  Paula Bennett (@paulawhite45) reported 29 minutes ago from Didsbury, Alberta

  @Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.

• 
  Paula Bennett (@paulawhite45) reported 35 minutes ago from Didsbury, Alberta

  @ShawInfo omg every two days we have internet issues and have to reboot modems. This is unacceptable. We moved from a farm and had more reliable service then we do now! @TELUSsupport offer us a deal and we will switch.

• 
  Paula Bennett (@paulawhite45) reported 52 minutes ago from Didsbury, Alberta

  @Shawhelp The tech finally ran a report and found there is an RF issue to the modem. They are finally sending someone out but it shouldn’t take so long to get matters resolved.

• 
  Paula Bennett (@paulawhite45) reported 58 minutes ago from Didsbury, Alberta

  @Shawhelp Sadly we do this and are told same things disconnect all for 30 seconds the plug back in etc. No one is too concerned with the frequency of the service crashing. It’s unacceptable and awful. My husband said to the tech service two days ago… talk to you in two days.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vandelay Industries Inc. (@Mowgz_1) reported 8 minutes ago

  @staceybrotzel @Shawhelp Stuck on CBC. Worst nightmare!!

• 
  🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported 12 minutes ago

  @Shawhelp Now I just spoke to a different agent who said that there is maintenance in the area. Why isn't that on the outage webpage?

• 
  nobody.hky (@nobodyhky) reported 14 minutes ago

  Another outage @Shawhelp. Third today and second full, long outage in just over a week. Open ticket but no communication to customers on their website for any of it.

• 
  Jonathan Mason (@masonstcc) reported 15 minutes ago

  @shaw @shawhelp So literally nothing is working properly. Service is terrible at best. Not sure this post will even go thru. I pay lots per month and need way better service.

• 
  🇨🇦Jay (@jayrlocked) reported 19 minutes ago

  @Shawhelp you know we pay an exorbitant amount of money for cable and internet and the service being 2 hours is unacceptable not to mention the frequent everyone’s home from work everyday outages!

• 
  Bella Bee  (@SmileyYYC) reported 23 minutes ago

  @Shawhelp internet down #NW

• 
  Eden☦️ (@eden14900) reported 26 minutes ago

  @Shawhelp Outage issues in north haven

• 
  'Nucknation (@surrey1111) reported 28 minutes ago

  @Shawhelp Thanks for asking. My wifi is good. But i have barely got 1 line on network (vertical), and sometimes in the other end of my house, i can’t download or upload and call drops. I was hoping to change something there to make it better.

• 
  jimmy TehFreak (@TehFreakTweets) reported 28 minutes ago

  My internet has been down for 3 hours now. @CCarrytel support doesnt open for another 5 1/2 hours and the vendor ( @shawhelp ) who licenses the line to them wont assist because im not THEIR customer. Why tf would I be with outages every 3-4 nights?

• 
  Marty Chan (@Marty_Chan) reported 29 minutes ago

  @Shawhelp Is the internet down in Edmonton Forest Heights? I can’t connect even after resetting my router.