Shaw outages and service status in Olds, Alberta

Problems in the last 24 hours in Olds, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Olds, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Olds, Alberta

Latest outage, problems and issue reports in Olds and nearby locations:

• 
  Paula Bennett (@paulawhite45) reported 11 minutes ago from Didsbury, Alberta

  @Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.

• 
  Paula Bennett (@paulawhite45) reported 12 minutes ago from Didsbury, Alberta

  @Shawhelp Sadly we do this and are told same things disconnect all for 30 seconds the plug back in etc. No one is too concerned with the frequency of the service crashing. It’s unacceptable and awful. My husband said to the tech service two days ago… talk to you in two days.

• 
  Paula Bennett (@paulawhite45) reported 22 minutes ago from Didsbury, Alberta

  @Shawhelp I think Shawdy service is a sad reality with Shaw. It’s pretty bad @Xplornet has better service in the middle of no where than Shaw

• 
  Paula Bennett (@paulawhite45) reported 26 minutes ago from Didsbury, Alberta

  @Shawhelp We are, and as usual it’s unplug replug. My thought Is if I paid Shaw for the actual service received the company would be billing by the hour as that’s how ****** the service is on both customer service and services provided.

• 
  Paula Bennett (@paulawhite45) reported 34 minutes ago from Didsbury, Alberta

  @ShawInfo omg every two days we have internet issues and have to reboot modems. This is unacceptable. We moved from a farm and had more reliable service then we do now! @TELUSsupport offer us a deal and we will switch.

• 
  Paula Bennett (@paulawhite45) reported 49 minutes ago from Didsbury, Alberta

  @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

• 
  Paula Bennett (@paulawhite45) reported 56 minutes ago from Didsbury, Alberta

  @Shawhelp The tech finally ran a report and found there is an RF issue to the modem. They are finally sending someone out but it shouldn’t take so long to get matters resolved.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr, Myr,, Gov Gölök Buday - Chief Sitting Gölök (@buday4vancouver) reported 1 minute ago

  Seems @ShawInfo with @Rogers has a constant circulation in blue screens that would make Microsoft blush. Somehow their support procedures only work when their on the phone (suspicious). #techsupport #rogerscable #sharcable

• 
  Matthew Johnson (@McJohnson922) reported 2 minutes ago

  @Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time. (3/2)

• 
  bc_2027 (@bc_2025_vision) reported 2 minutes ago

  @Shawhelp The feedback form seems broken. I filled in the * fields and submitted .. error msg? I checked several times? Please fix form? How do I submit my concern to decision makers? Thank you.

• 
  Ugabug (@MaryPChipman) reported 3 minutes ago

  @Shawhelp I'll try moving the extender to be closer to the box first. If that doesn't work, I'll contact you again.

• 
  Jonathan Mason (@masonstcc) reported 8 minutes ago

  My @Shawhelp @RogersHelps cable boxes are not working. I don't think the internet is consistent either. Ever since the forced 'upgrade' from Shaw to Rogers hardware. I need a service tech on site to fix this problem. Loyal customer for over 20 years.

• 
  Sophie (@sophie_everine) reported 13 minutes ago

  @Rogers i pay a lot of money for your service. Why is there an outage????? @Shawhelp

• 
  Rick Alsop (@RickAlsop) reported 15 minutes ago

  @Shawhelp I an not a Rogers customer. They have no idea who i am.

• 
  CHC 16 (@CHCMike) reported 16 minutes ago

  @Shawhelp any issues in the Murrayville Langley BC area. Internet has been out for over an hour and nothing on site about outage

• 
  🙀🛸 (@cartfullofcats) reported 17 minutes ago

  @Shawhelp Not even really the point. It looks like you've broken our contract with no explanation. But we'll look into our options.

• 
  Don T Beakunt (@truebusterflash) reported 18 minutes ago

  @Shawhelp Aaarrrrrgh, 7th time it’s asked me to sign in!