Shaw Outage Report in Olds, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Olds, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Olds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Olds, Alberta
Latest outage, problems and issue reports in Olds and nearby locations:
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Paula Bennett
(@paulawhite45) reported
from
Didsbury, Alberta
@Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal
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Paula Bennett
(@paulawhite45) reported
from
Didsbury, Alberta
@Shawhelp The tech finally ran a report and found there is an RF issue to the modem. They are finally sending someone out but it shouldn’t take so long to get matters resolved.
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Paula Bennett
(@paulawhite45) reported
from
Didsbury, Alberta
@ShawInfo omg every two days we have internet issues and have to reboot modems. This is unacceptable. We moved from a farm and had more reliable service then we do now! @TELUSsupport offer us a deal and we will switch.
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Paula Bennett
(@paulawhite45) reported
from
Didsbury, Alberta
@Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.
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Paula Bennett
(@paulawhite45) reported
from
Didsbury, Alberta
@Shawhelp Sadly we do this and are told same things disconnect all for 30 seconds the plug back in etc. No one is too concerned with the frequency of the service crashing. It’s unacceptable and awful. My husband said to the tech service two days ago… talk to you in two days.
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Paula Bennett
(@paulawhite45) reported
from
Didsbury, Alberta
@Shawhelp I think Shawdy service is a sad reality with Shaw. It’s pretty bad @Xplornet has better service in the middle of no where than Shaw
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Paula Bennett
(@paulawhite45) reported
from
Didsbury, Alberta
@Shawhelp We are, and as usual it’s unplug replug. My thought Is if I paid Shaw for the actual service received the company would be billing by the hour as that’s how ****** the service is on both customer service and services provided.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Jeremy Nolan
(@Nolanpctech) reported
@Shawhelp shaw support getting slower and slower and slower all the time. It's almost like tech support doesn't know where they are doing 30 min to change a password 1 password
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ǝᴉzuǝʞɔɐW uosɐſ ™
(@hotcomm8) reported
The hoops one has to jump through to cancel cable and telephone for a loved one that is dying and in hospice care. Shame on you @Shawhelp @shawinfo Your customer service rep. discussing their own history with cancer was an added #disgraceful , cherry on top. #Shawcable
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Linda
(@Linda33527036) reported
@Shawhelp is internet and TV down in carstairs alberta
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Steve Lamouche
(@steveepic780) reported
@Shawhelp Your service costs way too much money for disruptive maintenance outages.
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atryingwoman
(@atryingwoman) reported
@ShawInfo @Shawhelp I hate telus But your internet might send me back to them. I get disconnected multiple times a week or even day. Yes I called customer service and turning on and off the router/restarting gateway can help. But surely I shouldn't have to do this every week?
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Gerald Tocher
(@gerald_tocher) reported
@Shawhelp I worked with chat support already thank you. They say “interference in our area”, and now 3 days before a tech will be out to check. Not an acceptable customer service solution unfortunately.
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Trev
(@rocko_ca) reported
Hmmm so for the last 3 days my internet speed sucks and then this morning it wakes up and starts rocking ? I wonder why @Shawhelp
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Beetlejames💉💉💉💉💉💉💉💉
(@Beetlejames77) reported
@Shawhelp fix the internet in Alberta!
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SP
(@Timewarp2010) reported
@ShawInfo is there an outage in Tararidge? I have no land line and no cable.
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MJM Wedding Services
(@mjmweddings) reported
@Shawhelp My mom was supposed to get her shaw booked up today. She is in a care facility now and they are in their rooms due to covid protocol so tv was supposed to be hooked up today for her. They just called to cancel and delay to Tuesday. Is there anyway around this?