Shaw

Shaw Outage Report in Olds, Alberta

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Olds, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Olds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Olds, Alberta 11/06/2025 02:45

November 06: Problems at Shaw

Shaw is having issues since 02:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Olds, Alberta

Latest outage, problems and issue reports in Olds and nearby locations:

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp I think Shawdy service is a sad reality with Shaw. It’s pretty bad @Xplornet has better service in the middle of no where than Shaw

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @ShawInfo omg every two days we have internet issues and have to reboot modems. This is unacceptable. We moved from a farm and had more reliable service then we do now! @TELUSsupport offer us a deal and we will switch.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Sadly we do this and are told same things disconnect all for 30 seconds the plug back in etc. No one is too concerned with the frequency of the service crashing. It’s unacceptable and awful. My husband said to the tech service two days ago… talk to you in two days.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • shanraht Shannon ******* (@shanraht) reported

    @Shawhelp yes I don't have service, but can you tell me why? Will we be compensated for almost 24hrs of no service?

  • heatherdb1 heather 💙💛 #nevervoteconservative (@heatherdb1) reported

    If @Rogers and @ShawInfo ever merge…it’s going to be baaaaaaaad. Outages all day in my neighbourhood and now outage for the next 4 hours for “maintenance”. Such bs.

  • Zanjandro Zan (@Zanjandro) reported

    It's such utter horse **** that companies like @ShawInfo @TELUS and @Rogers will bend over backwards for a new customer but ten years of loyalty only gets you price increases. You're all criminals.

  • shelbyae 🌸🌻Shelby Lou Who🌻🌸 (@shelbyae) reported

    @Shawhelp is there an outage from the storms that went through the Olds area? Currently no cable/wifi here.

  • Deasmom LR🌵🐈🌈💉🧡🇺🇦AU (@Deasmom) reported

    @Shawhelp need help resetting Shaw mail password. I need to input security code but I’m on a cruise and can only have one device on wifi

  • Canuckdizzle Rob Clogg (@Canuckdizzle) reported

    @Shawhelp Experiencing really slow internet DL speeds, as well as packet loss, is there an issue in our area or is a problem on our end?

  • MeldaDole Dole 🦊 (@MeldaDole) reported

    My @ShawInfo internet that I pay 105$/mo for has been down for over 24 hours. 🙃 Everyone else in my town too. It's disrupting my business at this point and I just wanna complain out loud. 🤧

  • prismhed dm (@prismhed) reported

    @Shawhelp Thanks Don. I did contact tech support and they confirmed that there is no way to turn these off. I do wonder why the decision was made to disallow turning off the radios when in bridge mode (which bypasses the need for the modem to provide WiFi altogether). Bizarre.

  • BarryStrader Barry Strader (@BarryStrader) reported

    @Shawhelp It was far too late for help at that point. I was watching a recording of an event that happened many hours earlier. We have had many issues with our wireless Curve boxes and PVR recordings not working. The old Gateway boxes were much more reliable.

  • CalebSBwilson C Wilson (@CalebSBwilson) reported

    @Shawhelp Twitter replies are faster than calling your tech support line, comical