Shaw

Shaw Outage Report in Didsbury, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Didsbury, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Didsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Didsbury, Alberta 01/27/2026 10:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Didsbury, Alberta

Latest outage, problems and issue reports in Didsbury and nearby locations:

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @ShawInfo omg every two days we have internet issues and have to reboot modems. This is unacceptable. We moved from a farm and had more reliable service then we do now! @TELUSsupport offer us a deal and we will switch.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Sadly we do this and are told same things disconnect all for 30 seconds the plug back in etc. No one is too concerned with the frequency of the service crashing. It’s unacceptable and awful. My husband said to the tech service two days ago… talk to you in two days.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ThatFunHouseGal 🇨🇦 Erin*YES im still wearing my mask*Kucharski (@ThatFunHouseGal) reported

    @Shawhelp good morning! Over a month ago I requested via a FB form for someone to call me regarding my value plan. It expired at the beginning of Sept. No call. Tried the chat in the app - it was a joke, got nowhere Can you help me? #anirritatedcustomer #yeg

  • Bogey_Putt Lynelle (@Bogey_Putt) reported

    @Shawhelp tecnician came today to fix an issue with inconsistent cable and internet. Left saying it was an issue with the line, but that it should work the way it was until the line crew could be dispatched. Have now been on the line with support for 45min as we have NO CABLE 1/2

  • morningtroll Tina Gillis (@morningtroll) reported

    @Shawhelp The Internet is out in SE Edmonton (Whitemud & 17th), and as usual, Shaw is NOT showing the outage on the map. No I won't DM my account info, I got in my car and went to local biz's and they are out too.

  • BkNerdGaming BkNerdGaming (@BkNerdGaming) reported

    @ShawInfo shaw has some of the worst never net ever

  • Kmama70 Tracy (@Kmama70) reported

    @Shawhelp Good evening, can you please help me in explaining your TV packages? I have looked at the website and I do not see prices for a basic package. My mother is moving and would like a basic package, she may add some channels to it.

  • woodwarddotCA Jeff. Now with 10% More Pumpkin Spice! (@woodwarddotCA) reported

    I often only complain about companies on Twitter but I have to give credit where it's due, @ShawInfo's customer service experience has really improved in the past couple years. Combo of service people and technology working really well for them.

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp I gotta say it's kinda weak that the public page gets update while the "internal sources" you look at seemingly know nothing. I can see where, if I'm on the ball, no one on you end may know, but if a tech is on the way, every support channel should be notified.

  • GerrySaintAmour Gerry (@GerrySaintAmour) reported

    @Shawhelp we have no internet service in Hidden Valley

  • Sztuman Chris S (@Sztuman) reported

    @Shawhelp tv not working. why would we be left with a service that only works once and a while. this is terrible.

  • mrkaswa mr kaswa (@mrkaswa) reported

    A @ShawInfo technician has been to one of the two boxes outside my house twice now. 3 hours since they posted the outage and it's still down.