Shaw Outage in Didsbury, Alberta

@Shawhelp The tech finally ran a report and found there is an RF issue to the modem. They are finally sending someone out but it shouldn’t take so long to get matters resolved.

@Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.

@Shawhelp We are, and as usual it’s unplug replug. My thought Is if I paid Shaw for the actual service received the company would be billing by the hour as that’s how ****** the service is on both customer service and services provided.

@Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

@Shawhelp I think Shawdy service is a sad reality with Shaw. It’s pretty bad @Xplornet has better service in the middle of no where than Shaw

@Shawhelp Sadly we do this and are told same things disconnect all for 30 seconds the plug back in etc. No one is too concerned with the frequency of the service crashing. It’s unacceptable and awful. My husband said to the tech service two days ago… talk to you in two days.

@ShawInfo omg every two days we have internet issues and have to reboot modems. This is unacceptable. We moved from a farm and had more reliable service then we do now! @TELUSsupport offer us a deal and we will switch.

@Shawhelp Another Shaw internet outage in the Killarney area. This is becoming all too frequent, time to explore other options ?

@Shawhelp I'm not in the Killarney neighborhood, is the outage more widespread than that?

@Shawhelp internet outage in Calgary?

@Shawhelp my internet in Saskatoon had gone down multiple times this morning. No outage listed. Any idea why this would be the case?

@Shawhelp For two days now my internet has had a very crappy connection. We can barely do anything.. Is there an outage or something else happening ? Very frustrating!!

@Shawhelp hi. Is there an issue in south Calgary? I have no signal w/ my cable. Thx

@Shawhelp there's no service issues listed in Saskatoon, but my internet has been down for the last hour since I got up. Is there something I should know?

@wingsnation @Shawhelp @ShawInfo Agreed. Completely untrained on the equipment. Know nothing about which modem works with the tv etc. And yes, why are they all in Belize? One girl said she was in Edmonton then admitted she was really in the Caribbean. #fail

@tony_simon @Shawhelp @ShawInfo It’s the ‘retention’ people who I’m deadline with. Suddenly they’re all in Belize?!? Wtf

@Shawhelp Our internet & TV is down, our address is 20, Somerside Grove SW, Calgary AB T2Y 3M6. Please help!?