Shaw Outage Report in Didsbury, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Didsbury, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Didsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (12%)
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Wi-fi (10%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports Near Didsbury, Alberta
Latest outage, problems and issue reports in Didsbury and nearby locations:
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Paula Bennett
(@paulawhite45) reported
from
Didsbury, Alberta
@Shawhelp The tech finally ran a report and found there is an RF issue to the modem. They are finally sending someone out but it shouldn’t take so long to get matters resolved.
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Paula Bennett
(@paulawhite45) reported
from
Didsbury, Alberta
@Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.
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Paula Bennett
(@paulawhite45) reported
from
Didsbury, Alberta
@Shawhelp We are, and as usual it’s unplug replug. My thought Is if I paid Shaw for the actual service received the company would be billing by the hour as that’s how ****** the service is on both customer service and services provided.
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Paula Bennett
(@paulawhite45) reported
from
Didsbury, Alberta
@Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal
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Paula Bennett
(@paulawhite45) reported
from
Didsbury, Alberta
@Shawhelp I think Shawdy service is a sad reality with Shaw. It’s pretty bad @Xplornet has better service in the middle of no where than Shaw
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Paula Bennett
(@paulawhite45) reported
from
Didsbury, Alberta
@Shawhelp Sadly we do this and are told same things disconnect all for 30 seconds the plug back in etc. No one is too concerned with the frequency of the service crashing. It’s unacceptable and awful. My husband said to the tech service two days ago… talk to you in two days.
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Paula Bennett
(@paulawhite45) reported
from
Didsbury, Alberta
@ShawInfo omg every two days we have internet issues and have to reboot modems. This is unacceptable. We moved from a farm and had more reliable service then we do now! @TELUSsupport offer us a deal and we will switch.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Pasin
(@dave_pasin) reported
Dewar gawd! can customer service @Rogers - @ShawInfo be any worse??? Last week had to call 3 different times and hold each time was over 65 minutes. Not to mention it took 5 tries to even get the hold music. Is anyone in @MarkJCarney office & his cabinet reviewing this pathetic excuse for a company. Seems like a classic case of bigger and no competition & little To no oversight results even worse service, selection & little To no help for customers when needed or to resolve situations
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Anamika
(@AnamikaChandel) reported
@shawhelp I did not cancel my account and I’m being billed for cancellation and device return. I’ve already filed a CCTS complaint against Rogers and will do so for Shaw if this is not reversed.
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Anamika
(@AnamikaChandel) reported
@ShawInfo I did not cancel my account and I’m being billed for cancellation and device return. I’ve already filed a CCTS complaint against Rogers and will do so for Shaw if this is not reversed.
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Jon Doe
(@damier247) reported
@Shawhelp That went to the rogers phone help not the tv
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Jon Doe
(@damier247) reported
Hi @Shawhelp I have an issue with one box that freezes every day at around 3.30 and I have to unplug it to reset
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Lindsay I.R Wiebe
(@LindsayWiebeRD) reported
@Shawhelp Maybe, but I haven’t been happy since the crossover of Shaw and Rogers merged. Service isn’t as good.
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Lindsay I.R Wiebe
(@LindsayWiebeRD) reported
@Shawhelp At this point, I’m going to look at other providers. Our modem has been one of the worst ones, that I’ve experienced and has become louder.
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Lindsay I.R Wiebe
(@LindsayWiebeRD) reported
@Shawhelp I was just on with an agent and then my iPad crashed and now I can’t get back on to have help with my modem that seems to make a loud buzzing noise like a vibration with a warping like sound. Can you help me instead?
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KarlieMildraed
(@KarlieMildraed) reported
@yegventures @Shawhelp @RogersHelps I don't watch TV. I wish to cancel this service I am not using. I require this service to be canceled promptly and a registered letter mailed to the address as to the cancellation completion.
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Cenobyte🦑🧲⚫🐸 ֍😷🇨🇦🐰🐰♂️
(@cenobyte3) reported
@Shawhelp Thank you, looks like they got the issue resolved on their own.