Shaw Outage Report in Perth, Ontario

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Perth, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Perth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (59%)

2. 

   TV (18%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Allye (@merhaylamlee) reported 45 seconds ago

  @Shawhelp Curious if there is any way to reach Billing support? I sat in line for two hours via online chat, it disconnected and won't reconnect (on a pc, hardwired to your modem!) ..I waited yesterday as well on a different browser & still couldn't reach anyone.

• Tim J (@TimJ72371546) reported 7 minutes ago

  @Shawhelp Located in the T5B4W5. Have had no Shaw home internet since the morning. Could not work as I work from home and need internet. Used a ton of my mobile data ... When will internet be back and what compensation will be provided for the full day outage.

• Jasmine Kaur G (@jgarcha) reported 8 minutes ago

  Since @Rogers took over @Shawhelp the customer service & quality of services in general has gone downhill. 1.5 hours + counting of waiting to talk to specialist via chat support. Website keeps crashing. Bill has gone up. TV connection issues. WiFi sucks. Ridiculous. @RogersHelps

• Christopher Galer (@chrisgaler) reported 8 minutes ago

  @Shawhelp any idea why I would have no audio signal in Vancouver this morning from my TV feed. I have no issue with audio through other HDMI sources. Only TV input has no audio.

• Ron Swanson's Frozen Dinner (@ron_frozen) reported 11 minutes ago

  @ShawInfo Is there a technical problem in Calgary? Our power went out earlier this afternoon and now my internet and TV restart just cycles through the "Welcome" phase.

• Timbo T Baggins (@ohheytimbo) reported 11 minutes ago

  I reupped with @Shawhelp internet and got quoted $122 a month ($7 more than before). Got my new contract and it's $127. I was still on chat with the agent, so I tried to ask why, aaaand I'm disconnected and now 110th in line. **** you @rogers

• Mike Cockrall (@TeamCanada1) reported 14 minutes ago

  @Shawhelp I have twice and both times they said there is an open ticket to look at my issues outside the house, but neither could give me any timeline for resolution.

• Tim J (@TimJ72371546) reported 16 minutes ago

  @Shawhelp What's the explanation for the outage. I need to know what compensation I will be given. As service with Telus is still up and no power outages happened in the area. Depending on your answer I will file my case and complaint with the CRTC

• Calgary (@Calgaryman1) reported 16 minutes ago

  Hey @Shawhelp why in the f can you guys not wrap your head around my wife having a different last name? I have “added my name to the account” at least ten times and it never sticks.

• Dustin (@Dustin93802773) reported 17 minutes ago

  @Shawhelp Do you know about any time frame this outage will be fixed. And if it's gonna be all night do us customers get some sort of discount on our services because of the inconvenience