Shaw

Shaw Outage Report in Perth, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Perth, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Perth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Perth, Ontario 01/11/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisGarand Moose (@ChrisGarand) reported

    @Redsox1973Jason @Shawhelp Literally worst online experience ever! I thought waiting on hold to speak to someone for a hour was bad lol its a cake walk compared to this online experience.

  • BookemDan_o Daniel Getz (@BookemDan_o) reported

    @Shawhelp I’m so sick of Shaw outages. So frequent. Zero customer service urgency.

  • TheCrystalZebra Crystal Sapergia (@TheCrystalZebra) reported

    @Shawhelp @ShawInfo Why is there a phone number attached to my elderly fathers account that doesn't belong to us? The agent told us they can't help us cause we don't know the number. 🙄 He just wants to pay his bill that didn't arrive in the mail

  • Clippernolan Rob Jones (@Clippernolan) reported

    @garryself @Shawhelp So many times. I got on the troubleshooting chat and they want me to fill out a form to verify my identity or something, before they can help me. Just in case a stranger wants to fix my internet, possibly? The form they sent has blank fields. What a hassle.

  • krystalatwork Krystal Yee (@krystalatwork) reported

    @Shawhelp @g3ntlewarts I’d also like to know! Haven’t had service in 10+ hrs. Just finished chatting with a Shaw agent who couldn’t give an estimate. Hoping service is at least restored by tomorrow morning for those of us who WFH

  • CornwallisDevon Devon Cornwallis (@CornwallisDevon) reported

    @Shawhelp I am not asking an account specific question Blair :) I was just hoping that an open public discussion could help other customers, surely that would would be a good thing ?

  • andysactionpix AJ Chaldez 🇬🇷🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@andysactionpix) reported

    @Shawhelp @Sportsnet Ok, who’s connection or feed is causing all of the glitches to the Oiler broadcast currently?? Seriously??? Timing is everything you guys!! Get your **** together already!!!

  • g3ntlewarts gentlewarts (@g3ntlewarts) reported

    @Shawhelp what is plan to restore services in new west from the fire damage?

  • andysactionpix AJ Chaldez 🇬🇷🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@andysactionpix) reported

    @Shawhelp No, it was working just fine throughout the entire game previously. Just started cutting out during the pregame. I even had one of your guys out last week to “fix” a slower than normal download speed. Apparently it did nothing. Telus fibre optic is looking better and better.

  • ChrisGarand Moose (@ChrisGarand) reported

    Any idea when internet service will be restored in the R2C4T4 area of Winnipeg? @Shawhelp it's been down since yesterday morning...