Shaw

Shaw Outage Report in Perth, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Perth, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Perth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Perth, Ontario 01/19/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DanBsTempID Dan (@DanBsTempID) reported

    @Shawhelp They're is nothing to look into anymore, as I said, its been fixed, no more issue

  • Bruce_Toews Bruce Toews (@Bruce_Toews) reported

    It's really frustrating. We use @ShawHelp as our Internet provider and love it. But I'm in the hospital on a Bell MTS wifi network, and am always having trouble sending e-mail from my Shaw account. On the occasional times I get on to Shaw Open, the messages go through fine.

  • NikkiStyxx Speaker of truths! (@NikkiStyxx) reported

    I was today years old when I was told it’s my problem to clean my modem. @Shawhelp said their product could burn my house down… @TELUS please tell me you won’t burn my house down…@Shawhelp please don’t respond. You have done enough. Cheers

  • DanBsTempID Dan (@DanBsTempID) reported

    @Shawhelp Update: this issue has been fixed

  • feelslike4ever_ D. Brooks (@feelslike4ever_) reported

    @Shawhelp What can I do to fix the outage? I’m in Edmonton. Can’t work without wifi.

  • Da_Big_Dogg Jason Silver (@Da_Big_Dogg) reported

    @Shawhelp is there an outage in Ft Saskatchewan right now?

  • RoboChicken_ RoboChicken_ (@RoboChicken_) reported

    @Shawhelp I try to be patient with this stuff lol... Support made my internet worse then just fell back onto needing the tech to fix it. I know the tech is needed but a week out? That's pretty sad, especially since they were just here.

  • MyMila555 JJ (@MyMila555) reported

    @Shawhelp @hartreef_singh Dont waste your time.They simply have no concept of customer service and do not care about you or any others. reps are untrained and I feel for them as they have to put up w the anger and are supplied ZERO information..talked to a rep today, after a 2 hour wait n they had no clue

  • Bruce_Toews Bruce Toews (@Bruce_Toews) reported

    My experience with @ShawHelp on Twitter today was terrific. but my two experiences with their Tech Support chat agents ranks a -10 out of a hundred.

  • DanBsTempID Dan (@DanBsTempID) reported

    @Shawhelp No, the issue is not on my side, I now installed the myshaw app on my phone and it shows exactly the same bs in the app as it does in a browser on my computer. Fix the issue, not tell me to DM you just so you quietly deal with it on a one on one basis