Shaw outages and service status in Quesnel, British Columbia

Problems in the last 24 hours in Quesnel, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Quesnel, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Quesnel, British Columbia

Latest outage, problems and issue reports in Quesnel and nearby locations:

• 
  Jason 🇺🇦 and the Denim Coloured Screamcoat (@Ethereal_JT) reported 25 minutes ago from Quesnel, British Columbia

  Oooof. Starting to wonder if @Shawhelp can knock my service out again if this #BCLions game keeps going this way.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bonnie Lee (@stitchlady) reported 3 minutes ago

  @M_S_Fricker @ShawInfo @RogersHelps The average time I've been on hold for tech support is 45 min+. Rogers doesn't want you to get any help from a human being - they want you to do everything online yourself despite the fact most tech problems can't be helped online. And the music sucks!

• 
  Vanessa (@Noosiekins) reported 4 minutes ago

  @Shawhelp You have NO IDEA how inconvenient it is, especially when you are in the middle of transferring between flights and hotels and your email is down.

• 
  Rick Alsop (@RickAlsop) reported 5 minutes ago

  @Shawhelp Yes still issues as its not working

• 
  Alex Snow (@Geodude96) reported 5 minutes ago

  @Shawhelp My internet has been cutting out at least once a day for the past few weeks. Called in once before and was told there was a problem in my area but nothing has changed since then. I'm on Zoom at least once/week & need it reliable. Really getting sick of the bad service.

• 
  Jonathan Mason (@masonstcc) reported 5 minutes ago

  @shaw @shawhelp So literally nothing is working properly. Service is terrible at best. Not sure this post will even go thru. I pay lots per month and need way better service.

• 
  Bri (@cyberqt) reported 7 minutes ago

  @TSN_Sports @Shawhelp why does F1 sound like they are yelling down a tin hallway? It's only the show, not the commercials. It's awful. It was both TSN channels(practice and qualifying)

• 
  Vanessa (@Noosiekins) reported 7 minutes ago

  Hey @Shawhelp ... Is shawmail down right now? My email app is asking me to re-login only for it to tell me the credentials are incorrect. Then tried web mail and I also can't seem to login. Only started a few hours ago?

• 
  Don T Beakunt (@truebusterflash) reported 10 minutes ago

  3 ******* hours @Shawhelp of hold and chat only to be told to call back tomorrow because your system can’t book an appointment for more than 2 days out. BS! And then you have the nerve to call and try to sign me up for a new contact. **** that.

• 
  Jenn (@jskapin) reported 11 minutes ago

  @Shawhelp What can I do to speak with an actual representative? I was emailed to call or login to update my billing info. The app doesn’t work, logging into my account doesn’t work (I get the “oops! Something went wrong!” page), and I get disconnected when I call in to speak with

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 15 minutes ago

  @Shawhelp I’ve been trying for a while for a solution, but it looks like we will end up changing providers next month, as we have not found a solution and I’m not the only one who has this issue with the X series modems.