Shaw

Shaw Outage Report in Ponoka, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ponoka, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ponoka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ponoka, Alberta 11/26/2025 17:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JRBergstrom Jorn Bergstrom (@JRBergstrom) reported

    @ShawInfo The retail storefronts are a joke and offer no support whatsoever. We used to be able to go into the local shaw location and deal with account information. Now they closed the location and opened a mall location and they told us we can only service our account via phone

  • SolitaryMindset Philip Harris (@SolitaryMindset) reported

    And that was after he tried to get me to commit to a couple of other packages that I didn't need and wouldn't solve my problem. I guess what I'm saying is avoid, @ShawInfo

  • tbrown791 tessa (@tbrown791) reported

    @Shawhelp any Edmonton outages being reported? My internet has been down for a few minutes

  • DacostaAdrian Jedibro95 (@DacostaAdrian) reported

    This is actually pissing me off @Shawhelp @ShawInfo cutting off someone's internet for 24 was never a policy before so why is it now unbelievably pathetic

  • Phlog phloggie 🇨🇦 (@Phlog) reported

    @Shawhelp @_ThePrncss I go through the exact same issues with customer service (or lack thereof) Cmon Shaw, this is her livelihood. In a post-Covid world more of us are working from home and depend on the reliability of service.

  • BCTrucker1 BCTrucker (@BCTrucker1) reported

    @Shawhelp It’s all the games I care about when away from home. I’m still a BC customer, I should get BC programming?

  • 0x4f47 ⓄⒼ (@0x4f47) reported

    @Shawhelp your SMS 2FA notifications are being delayed by over an hour, which is a problem considering that the codes expire in 30 minutes. Please fix. Can't login.

  • dr_bils bils (@dr_bils) reported

    @Shawhelp Hello, my business phone and internet seem to be down. Can you help?

  • WillMorr1 W L-Mo (@WillMorr1) reported

    @Shawhelp Is myshaw down? Trying to sign in but it never sends the code to my phone

  • ddgrunau Daryl Grunau (@ddgrunau) reported

    Flashing orange light on my @Shawhelp router. Friday night. Send help.