Shaw

Shaw Outage Report in Ponoka, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ponoka, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ponoka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ponoka, Alberta 10/29/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DemonBisssh666 🔥Demon B!tch🔥 (@DemonBisssh666) reported

    @Shawhelp hi shaw! This is a mobile issue. Is this the right place? If not, I apologize. I’m an ex-shaw employee on Shaw Mobile. My roommate is also an ex-shaw employee on Freedom. We are having major issues with SMS. We both have wifi calling on. We both did a network reset.

  • CCanadianAB ⚜CC⚜ (@CCanadianAB) reported

    @ShawInfo I would like to know what the point of your outlet places is when they can do equipment swaps, billing issues or cancellations? Why even bother having a place people can go for help if they can't do 3/4 of the things people need help with.

  • threelittlenuts Jane Canada (@threelittlenuts) reported

    @Shawhelp why is audible a “blocked for my safety” site? You won’t let me login to my account and I can’t download any books to use up my credits 🙄

  • gekido Mike W (@gekido) reported

    @Shawhelp internet is down in Lions Bay, what's up?

  • fleegle2212 Fleegle2212 (@fleegle2212) reported

    @Shawhelp Does the WiFi Access Points outage also affect wired devices? Have clients in Victoria & Nanaimo, that operate Shaw Go WiFi hotspots, experiencing sporadic bandwidth issues. Related or coincidence?

  • Vegnadian 🌎 Ember The Earthling 👽 (@Vegnadian) reported

    @ShawInfo outage has now lasted almost 56 hours. Have no clue when the internet will be fixed because their outage website is complete ****

  • dhabishop dee (@dhabishop) reported

    @Shawhelp shaws helpline go to Belize! These people speak with a heavy black accent that is not understandable. Is there any English speaking for help??

  • CCanadianAB ⚜CC⚜ (@CCanadianAB) reported

    @Shawhelp Come out when I know the issue and can deal with it myself, but I will get in a Que line, be dropped 4 times like I have in the last month, get frustrated and still not have my issue solved. It's the same reason I didn't have Internet on my birthday.

  • CJMquestions One Minute One Thought (@CJMquestions) reported

    @Shawhelp connectivity doesnt work my tvs wont turn on whats going on?

  • Thatguy1612 Stephen (@Thatguy1612) reported

    @ShawInfo My email account has been marked as not active. could I get some help with that