Shaw

Shaw Outage Report in Ponoka, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ponoka, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ponoka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ponoka, Alberta 11/24/2025 08:10

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • stwoball walker (@stwoball) reported

    @Shawhelp Issue logging into email See DM

  • whoa_parker parker (@whoa_parker) reported

    Aaaand they said the internet is reactivated but it's not. After 30 minutes of talking to the most combative and unhelpful @ShawInfo customer service agent ever 🙃

  • Purpurescens Cerinthe (@Purpurescens) reported

    @Shawhelp I've been on hold for an hour. Can't get live chat on your website. Can't get help. What is going on?

  • otipemsiw The Reverend Lady Clarence Cleerwater Revival (@otipemsiw) reported

    @whoa_parker @ShawInfo holy crap that's so gross I'm so sorry you were made to deal with that jfc

  • raydeeoh_ chelsea (@raydeeoh_) reported

    Hey @Shawhelp are you interested in a new customer? Can you help me with my TV and internet and give me a better rate and service than Telus has given me?

  • TravisHerring Travis Herring (@TravisHerring) reported

    @Shawhelp I dm'd about a reccuring problem.

  • NorthVanMike NorthVanMike (@NorthVanMike) reported

    @Shawhelp i still need my issue resolved. it's been several days. all info is ongoing in DM.

  • afivancouver アンソニー (@afivancouver) reported

    @Shawhelp Hi... me again. Still no service 😞

  • thesoussmeister Thedevilsadvocate (@thesoussmeister) reported

    @sa20_98 @Shawhelp called them today, the router shat itself and stopped releasing a signal, took me 45 minutes to deal with the problem by chat. Worst. Service. Ever.

  • emilapedia EmileM (@emilapedia) reported

    @wpgguy @Shawhelp I've had a few hiccups just after install but since those issue worked out I've been pretty stable. Just from casual observation of tweets I can see you've been having a nightmare.