Shaw

Shaw Outage Report in Prince George, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Prince George, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Prince George and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Prince George, British Columbia 02/11/2026 01:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Prince George, British Columbia

Latest outage, problems and issue reports in Prince George and nearby locations:

  • gordtgr Gordon Jewsbury VE7JBY (@gordtgr) reported from Prince George, British Columbia

    @Shawhelp The system did its own self reboot and came back on so at the moment it is working again. So it was down for a couple hours.

  • KyleBalzer Kyle Balzer (@KyleBalzer) reported from Prince George, British Columbia

    .@Shawhelp says there’s a service outage in Prince George, affecting customers with Internet, Business Internet, Phone, Business Phone, Digital TV, VOD, Gateway, BlueSky TV, WiFi Access Points. Website says a fix is in progress | #CityOfPG @PGMatters

  • tylerneilson Tyler Neilson (@tylerneilson) reported from Prince George, British Columbia

    @Shawhelp my home internet went down shorty after 3pm PT, and is still down - orange flashing light on Bluecurve Modem. I’m in #CityOfPG - is this a known outrage, any suggestions to get things working again?

  • Darrin_Rigo Darrin Rigo (@Darrin_Rigo) reported from Prince George, British Columbia

    I totally understand unpredictable circumstances but I also have a business to run and there was a guarantee made over the phone that this would be a solution for the weekend. @ShawTVNorthBC @ShawInfo

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • _FRESHPRINTZ_ Fresh Printz (@_FRESHPRINTZ_) reported

    @ShawInfo fix your app so I can Pau my bill please! Been looking for a full month!

  • trumpkin_the The Real Donald Trumpkin (@trumpkin_the) reported

    @Shawhelp I just hope your service improves someday. I think Shaw needs a makeover. No easy fix.

  • Cinnamo02380678 Cinnamon (@Cinnamo02380678) reported

    @Shawhelp Is there someway you can fix the pixelation and cutting out of your higher channels? Its getting to be a regular thing in #yvr and teally annoying. I pay for clear channels, not this bullshit. Shall i move to #Telustv?

  • eddy_leite Eddy Leite (@eddy_leite) reported

    @Shawhelp Glad to see a phone number now, but once you connect on MyShaw we can’t never find a phone number, a phone number is very easy to be found when buying a Shaw Product! Called that number and had someone within 1 min trying to sell me a Shaw Product! Managed to get the issue solved

  • RitchWorld RitchWorld (@RitchWorld) reported from New Westminster, British Columbia

    Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

  • eddy_leite Eddy Leite (@eddy_leite) reported

    @Shawhelp worst service ever!!!!! Impossible to speak with anyone in the chat option !!!!! Bring people back to answer our inquires!!!!

  • shauntomko Shaun Tomko (@shauntomko) reported

    @Shawhelp Good morning. Are there any outages in Leduc/Beaumont region of Alberta? Cable & Wifi are out and rebooting modem didn’t help.

  • Krystalily369 Krystal Hansen (@Krystalily369) reported

    .@ShawInfo Is anyone else’s internet down in West Vancouver?

  • GawlsUnlimited Natasha ♧ (@GawlsUnlimited) reported

    @ShawInfo GET YOUR ACT TOGETHER AND FIX THESE DAILY WIFI OUTAGE PROBLEMS.

  • misssarahchan Sarah Chan (she/her), M.A. (@misssarahchan) reported

    Is anybody’s @ShawInfo broken or is it just me 🥲