Shaw

Shaw Outage Report in Prince George, British Columbia

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Prince George, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Prince George and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Prince George, British Columbia 02/21/2026 09:00

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Prince George, British Columbia

Latest outage, problems and issue reports in Prince George and nearby locations:

  • Darrin_Rigo Darrin Rigo (@Darrin_Rigo) reported from Prince George, British Columbia

    I totally understand unpredictable circumstances but I also have a business to run and there was a guarantee made over the phone that this would be a solution for the weekend. @ShawTVNorthBC @ShawInfo

  • KyleBalzer Kyle Balzer (@KyleBalzer) reported from Prince George, British Columbia

    .@Shawhelp says there’s a service outage in Prince George, affecting customers with Internet, Business Internet, Phone, Business Phone, Digital TV, VOD, Gateway, BlueSky TV, WiFi Access Points. Website says a fix is in progress | #CityOfPG @PGMatters

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • safo_adoo Nana (@safo_adoo) reported

    @ShawInfo so when are you really going to fix this internet outage. My house is cemetery without Internet.

  • Coffee_Gr3mlin CoffeeGremlin (@Coffee_Gr3mlin) reported

    @nnelove7 @ShawInfo All of Alberta is down.

  • Roni_JDM Rhonda Inkster (@Roni_JDM) reported

    @Shawhelp I hope there is going to be some kind of credit for this. 1/2 the day now gone with zero service. #notimpressed #ijustpaidmybill

  • jamesheuman james heuman (@jamesheuman) reported

    @Shawhelp this outage is seriously ruining my day off. Several hours to fix!?

  • _java_junkie 🇨🇦 🍁 Java Junkie ☕ 🎧 🏳️‍⚧️🏳️‍🌈 #FireTheUCP (@_java_junkie) reported

    @Shawhelp Are Webmail server(s) down in Calgary?

  • awoke2021 Shawn (@awoke2021) reported

    @jamesheuman @Shawhelp @TELUS is installing their fibre optic lines and cutting Shaw lines all over the place and not fixing them. They’re causing more damage than anything.

  • WeekendCold Cold Weekend (@WeekendCold) reported

    @Shawhelp Since just after 3am so almost 10 hours and every night almost randomly around 3 for various lengths..... some people do work early am. So can we leave out a few dollars on bill every month and say sorry we are experiencing payment problems and will begin paying in full shortly.

  • GBHthree GBH III (@GBHthree) reported

    @Aerohip @Shawhelp You (and I) should be expecting more than being reimbursed for the day. It should without question, at minimum be a months bill compensation. This is beyond garbage.

  • michelleborg72 Michelle Borg 💋 (@michelleborg72) reported

    @Shawhelp Hi .. we do have some huge area outage which they have been trying to fix since 7am.. they have info up that I can now follow .. thank you

  • abumicahm Abu Micah (@abumicahm) reported

    @JAdvocatingHere @Shawhelp The outage is here in South Edmonton as well, since around 3am. Missed virtual church today 😔