Shaw Outage Report in Prince George, British Columbia

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Problems in the last 24 hours in Prince George, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Prince George and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 26: Problems at Shaw

Shaw is currently having issues. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (53%)

2. 

   TV (20%)

3. 

   Wi-fi (11%)

4. 

   E-mail (9%)

5. 

   Total Blackout (6%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Prince George, British Columbia

Latest outage, problems and issue reports in Prince George and nearby locations:

• Darrin Rigo (@Darrin_Rigo) reported 20 minutes ago from Prince George, British Columbia

  I totally understand unpredictable circumstances but I also have a business to run and there was a guarantee made over the phone that this would be a solution for the weekend. @ShawTVNorthBC @ShawInfo

• Kyle Balzer (@KyleBalzer) reported 34 minutes ago from Prince George, British Columbia

  .@Shawhelp says there’s a service outage in Prince George, affecting customers with Internet, Business Internet, Phone, Business Phone, Digital TV, VOD, Gateway, BlueSky TV, WiFi Access Points. Website says a fix is in progress | #CityOfPG @PGMatters

• Tyler Neilson (@tylerneilson) reported 53 minutes ago from Prince George, British Columbia

  @Shawhelp my home internet went down shorty after 3pm PT, and is still down - orange flashing light on Bluecurve Modem. I’m in #CityOfPG - is this a known outrage, any suggestions to get things working again?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Brandi ⚒ (@calgaryirons) reported 3 seconds ago

  Hi @TELUSsupport @TELUS Have been with your company for 1 day switching from @Shawhelp and already want to cancel my services. I had to make a phone call this morning and now in tears after dealing with the Bigot who humiliated me, I hung up, he called back and did it again 👋

• Tiffany (@itstiffvnyy) reported 4 seconds ago

  @ShawInfo I’ve been in contact with your customer service representatives 3 times now in the past month. All 3 times I’ve been treated poorly with rude attitude. What is this customer service?

• Josh Ingham (@JginghamJosh) reported 52 seconds ago

  @Shawhelp Hello. Got a new phone recently and now every time I want to connect to Shaw Go I have to agree to the terms and service. My last phone autoconnected. Is this by design?

• Corgi (@CorgiBootyy) reported a minute ago

  Hi @Shawhelp I messaged an hour ago about internet problems pls assist.

• Vinay Manjeshwar (@VManjeshwar) reported a minute ago

  @Shawhelp Repeated request. Internet connectivity is extremely slow. Please check and resolve this issue, have been facing it for almost four days now.

• Dia Montgomery, Esq. (@DiaMontgomery) reported a minute ago

  @Shawhelp My firm's internet was down most of the day yesterday (808 Nelson Street) and my phone line is still down.

• Lower_Mainland_Rob (@Lower_Mainland_) reported a minute ago

  Looks like @KVOSTV is down on #Shaw @Shawhelp Hope it comes back in time for @tooninwithmetv

• Mike and Rheanna Family Vlogs (@RheannaMike) reported 2 minutes ago

  @Shawhelp We sent over 9 DM’s to Shaw over 2 days ago and Not one responds back very poor response time back 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

• peacsea (@peacsea) reported 5 minutes ago

  Well I don't know who @ShawInfo cares, but your ****** policies just lost you a long term +20 year customer. Refuse to keep me as a customer with another 2 year contract because you won't allow me to change your ****** packages early to keep this customer? #ShawDoesNotCare

• Wojecht (@wojecht) reported 6 minutes ago

  Really Difficult to Stream with 92% Dropped frames, Wonderful internet Service! @ShawInfo