Shaw Outage Report in Prince George, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Prince George come from postal codes V2K and V2M.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Prince George, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Prince George and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Prince George, British Columbia 10/02/2023 17:20

October 02: Problems at Shaw

Shaw is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • Internet 57.32%


  • TV 14.09%


  • Wi-fi 11.83%


  • Total Blackout 9.71%

    Total Blackout

  • E-mail 5.26%


  • Phone 1.79%


Live Outage Map Near Prince George, British Columbia

The most recent Shaw outage reports came from the following cities: Prince George.

Loading map, please wait...
City Problem Type Report Time
CanadaPrince George TV
CanadaPrince George TV
CanadaPrince George Internet
CanadaPrince George Internet
CanadaPrince George TV
CanadaPrince George Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Prince George, British Columbia

Latest outage, problems and issue reports in Prince George and nearby locations:

  • KyleBalzer Kyle Balzer (@KyleBalzer) reported from Prince George, British Columbia

    .@Shawhelp says there’s a service outage in Prince George, affecting customers with Internet, Business Internet, Phone, Business Phone, Digital TV, VOD, Gateway, BlueSky TV, WiFi Access Points. Website says a fix is in progress | #CityOfPG @PGMatters

  • gordtgr Gordon Jewsbury VE7JBY (@gordtgr) reported from Prince George, British Columbia

    @Shawhelp The system did its own self reboot and came back on so at the moment it is working again. So it was down for a couple hours.

  • tylerneilson Tyler Neilson (@tylerneilson) reported from Prince George, British Columbia

    @Shawhelp my home internet went down shorty after 3pm PT, and is still down - orange flashing light on Bluecurve Modem. I’m in #CityOfPG - is this a known outrage, any suggestions to get things working again?

  • Darrin_Rigo Darrin Rigo (@Darrin_Rigo) reported from Prince George, British Columbia

    I totally understand unpredictable circumstances but I also have a business to run and there was a guarantee made over the phone that this would be a solution for the weekend. @ShawTVNorthBC @ShawInfo

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp My internets so slow, I have to play YouTube videos at 50% speed

  • vjose32 VJose32 (@vjose32) reported

    @Shawhelp It's a damn shame you don't care about long term customers and only want to offer deals to new customers. You only want to charge existing customers more money all the time. Stupid that we have to constantly switch back and forth if we want any kind of deal. What about loyalty???

  • BarryChen15 @BarryChen604 (@BarryChen15) reported

    @Shawhelp Hey what's with the TV outage in 604? Bin out since round noon. And o updates as to progress on getting system back up. Hello.

  • marchaslam1 Marc Haslam (@marchaslam1) reported

    @StrategicThghts @TELUS @Shawhelp I tried self install once with a new 4K box. Failed miserably and needed an on-site service call.

  • GigNomad Nomad dude in Canada (@GigNomad) reported

    @ShawInfo so my old account was paid off 2 yrs ago, and you still have the nerve too go too NCO, the worst collections in Canada too COLLECT MONEY THAT WAS PAID YRS AGO. DONT YOU DARE TRY TOO COLLECT DOUBLE YOU BASTARDS. THAT LADY ON THE PHONE WAS A *****

  • KaiserCipi Ciprian Chiorlise (@KaiserCipi) reported

    @Shawhelp Do you see any improvement?! At this hour the shared network should provide better speed. Don’t you think?! I think that my contract with you needs to be revised or canceled. Why should anyone pay for something they don’t get?!

  • GaryWil75988070 Gary Wilson (@GaryWil75988070) reported

    @Shawhelp hey shaw. I want to get in contact with someone about router questios, but the Shaw App hasnt let me load contact support for 2 weeks, despite doing all troubleshooting steps advised online. Can i get help here?

  • Jimmy_jim_bo James Taylor (@Jimmy_jim_bo) reported

    @Shawhelp internet and cable on and off again in all over the GVA but yet your site claims no problems. Right now nothing for two different accounts at my house in Surrey. What's going on?

  • ronda_enns Wear a damn MASK 😷😷🇨🇦 (@ronda_enns) reported

    @Jordancjoc @Shawhelp But it’s happening all too often these days. Come on Shaw, we pay a lot of money for service.

  • RajuSinngh Raj Singh (@RajuSinngh) reported

    Anyone who uses @TELUS internet how is the the speed and service? I've been dealing with @Shawhelp for the past four days with internet and have spent hours on the phone on hold when I was #1 on the queue. Maybe it's time for a.change.