Shaw

Shaw Outage Report in Prince George, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Prince George, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Prince George and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Prince George, British Columbia 02/25/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Prince George, British Columbia

Latest outage, problems and issue reports in Prince George and nearby locations:

  • KyleBalzer Kyle Balzer (@KyleBalzer) reported from Prince George, British Columbia

    .@Shawhelp says there’s a service outage in Prince George, affecting customers with Internet, Business Internet, Phone, Business Phone, Digital TV, VOD, Gateway, BlueSky TV, WiFi Access Points. Website says a fix is in progress | #CityOfPG @PGMatters

  • Darrin_Rigo Darrin Rigo (@Darrin_Rigo) reported from Prince George, British Columbia

    I totally understand unpredictable circumstances but I also have a business to run and there was a guarantee made over the phone that this would be a solution for the weekend. @ShawTVNorthBC @ShawInfo

  • tylerneilson Tyler Neilson (@tylerneilson) reported from Prince George, British Columbia

    @Shawhelp my home internet went down shorty after 3pm PT, and is still down - orange flashing light on Bluecurve Modem. I’m in #CityOfPG - is this a known outrage, any suggestions to get things working again?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Cass_maitias Matt Cassidy (@Cass_maitias) reported

    @Shawhelp Hi I'm still receiving emails from you. I never used your services and you have mixed me up with a different person. I don't know how you got my email. You have now sent me an email with a different person's name informing them of a copyright breach. Please stop!

  • DougYEG Doug (@DougYEG) reported

    Is anyone having issues with their @Shawhelp cable in #yeg tonight? My screen has frozen twice and I get an error.

  • alpha17x Denis (@alpha17x) reported

    @Shawhelp What's going on in Edmonton? I've got Fibre+ and I'm not going above 200. Also a lot of sites are slow. It feels like I'm on dial-up. No changes to my network or software between now and when it worked properly. I even disabled a bunch of stuff hoping it would improve.

  • 3rdandOak Desmond Demosthenes (@3rdandOak) reported

    Well, entering day 4 of no internet from @Shawhelp . After being told by several techs to unplug and replug, over and over (that's when I hang up), someone arrived for another tenant. Hmmm... everything looks fine... until "I" had to tell him there had been a planned outage...1/2

  • LifeofJanine C’estMoi (@LifeofJanine) reported

    @Shawhelp Spent over an hour on live chat 2 weeks ago ‘fixing’ issues & nothing was fixed. I can’t spend an hour unplugging cable boxes again. How do I get service out here or new boxes?

  • apriljp17 AJ P. (@apriljp17) reported

    @Shawhelp Shaw outage in Evanspark NW Calgary, AB 😥

  • Sirbulbasaur13 angry goomba (@Sirbulbasaur13) reported

    @Shawhelp Shaw internet and cable is once again down in the Niverville, Manitoba area. This has been ongoing for at least a week or two. Why?

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp It was the modem. It came back on after the outage, had a solid white light, yet had no internet after 15+ minutes. I un/replugged it and it was good in about 3 minutes. Lousy system that can't recover from a power outage by itself.

  • brockhaywood Brock Haywood (@brockhaywood) reported

    Holy @Shawhelp chat support is brutal. How can it be that multiple chats within the same day only have one play in their playbook. Yes Karen, I can unplug the modem for a minute. No, you haven’t solved my problem.

  • superbizzymama Josline Stefanick (@superbizzymama) reported

    @Shawhelp is internet down in Spruce Grove? Our business at 119 First Ave doesn’t have service?