1. Home
  2. Companies
  3. Shaw
  4. Prince George
Shaw

Shaw outages and service status in Prince George, British Columbia

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Shaw generated 0 outage signals in the last 24 hours around Prince George, including 0 direct reports.
  • The most common problems reported in this area mention TV.
  • The most recent signal from this area was received Apr 15, 1:02 AM EDT.
  • 100% TV (100%)

The latest reports from users having issues in Prince George come from postal codes V2M .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Prince George, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Prince George, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Prince George, British Columbia

The most recent Shaw outage reports came from the following cities: Prince George.

CityProblem TypeReport Time
Prince George TV 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Prince George, British Columbia

Latest outage, problems and issue reports in Prince George and nearby locations:

  • Darrin_Rigo
    Darrin Rigo (@Darrin_Rigo) reported from Prince George, British Columbia

    I totally understand unpredictable circumstances but I also have a business to run and there was a guarantee made over the phone that this would be a solution for the weekend. @ShawTVNorthBC @ShawInfo

  • gordtgr
    Gordon Jewsbury VE7JBY (@gordtgr) reported from Prince George, British Columbia

    @Shawhelp The system did its own self reboot and came back on so at the moment it is working again. So it was down for a couple hours.

  • KyleBalzer
    Kyle Balzer (@KyleBalzer) reported from Prince George, British Columbia

    .@Shawhelp says there’s a service outage in Prince George, affecting customers with Internet, Business Internet, Phone, Business Phone, Digital TV, VOD, Gateway, BlueSky TV, WiFi Access Points. Website says a fix is in progress | #CityOfPG @PGMatters

  • tylerneilson
    Tyler Neilson (@tylerneilson) reported from Prince George, British Columbia

    @Shawhelp my home internet went down shorty after 3pm PT, and is still down - orange flashing light on Bluecurve Modem. I’m in #CityOfPG - is this a known outrage, any suggestions to get things working again?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DJPh03NiX
    DJ Phoenix (@DJPh03NiX) reported

    @Shawhelp This is just for my internet. It shows my account number but all other info brings up errors saying it can’t be retrieved with a retry option that doesn’t do anything. Not sure if there’s work being done on the backend or a server issue but it’s making it impossible to pay online.

  • brandobrennan
    b ☾ (@brandobrennan) reported

    @Shawhelp being on hold for 3 hours so far is quite ridiculous (2 days in a row now). At this point i’m about to dispute charges w my bank. Why is your customer service impossible to contact?

  • dkowall2
    debee kowall (@dkowall2) reported

    @Shawhelp We can change the password no problem on the webmail site. This photo came from my phone so this is were the IMAP’s problem is. I am On a iPhone I can change it on the app and this still happens even after I have restarted my iPhone. I spoke to someone at the London drugs and he

  • EmptyUK
    Mat Thomas (@EmptyUK) reported

    @Shawhelp Actually I called and it said there is a known outage. Any idea what’s going on?

  • truebusterflash
    Don T Beakunt (@truebusterflash) reported

    @Shawhelp Yup. Keeps asking over and over. **** like this makes me want to switch providers

  • shelbyae
    🌼🍄Shelby Lou Who🍄🌼 (@shelbyae) reported

    @Shawhelp I think you all need to hire more Customer Service staff. I’ve been on hold for over 1hr 15min now. And the web chat service is unable to assist with my issue. Will I ever be able to talk to a person?

  • JenniferKingsb6
    Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported

    Hey @Shawhelp , those of us in Port Moody/Coquitlam who are now at nearly 12+ hours without service(s) will be looking for a credit on our next bill! And whomever’s responsible for the outage should be penalized.

  • WeTalkWrestling
    We Talk Wrestling (@WeTalkWrestling) reported

    @Shawhelp No but your website now says a hydro issue is causing it as of 8:55

  • NoDronesCanada
    No Drones Canada (@NoDronesCanada) reported

    .@ShawInfo You are blocking my personal emails to any Shaw email customer. How do I change this? I sent a simple email with an inoffensive graphic, and it triggered some sort of block.

  • RaviPoojara_rp
    Ravi Poojara (@RaviPoojara_rp) reported

    @Rogers and @ShawInfo are most unethical companies. When I’m moving out to another province where they are not able to provide fiber internet service, they are asking for early contact break fine. I’m ready to continue with the contract, it is their inability to provide the