Shaw

Shaw Outage Report in Prince George, British Columbia

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The latest reports from users having issues in Prince George come from postal codes V2M and V2L.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Prince George, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Prince George and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Prince George, British Columbia 05/09/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (55%)

    Internet (55%)

  2. TV (17%)

    TV (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Prince George, British Columbia

The most recent Shaw outage reports came from the following cities: Prince George.

Loading map, please wait...
City Problem Type Report Time
CanadaPrince George Total Blackout
CanadaPrince George Phone
CanadaPrince George Internet
CanadaPrince George E-mail
CanadaPrince George Wi-fi
CanadaPrince George Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Prince George, British Columbia

Latest outage, problems and issue reports in Prince George and nearby locations:

  • Darrin_Rigo Darrin Rigo (@Darrin_Rigo) reported from Prince George, British Columbia

    I totally understand unpredictable circumstances but I also have a business to run and there was a guarantee made over the phone that this would be a solution for the weekend. @ShawTVNorthBC @ShawInfo

  • tylerneilson Tyler Neilson (@tylerneilson) reported from Prince George, British Columbia

    @Shawhelp my home internet went down shorty after 3pm PT, and is still down - orange flashing light on Bluecurve Modem. I’m in #CityOfPG - is this a known outrage, any suggestions to get things working again?

  • KyleBalzer Kyle Balzer (@KyleBalzer) reported from Prince George, British Columbia

    .@Shawhelp says there’s a service outage in Prince George, affecting customers with Internet, Business Internet, Phone, Business Phone, Digital TV, VOD, Gateway, BlueSky TV, WiFi Access Points. Website says a fix is in progress | #CityOfPG @PGMatters

  • gordtgr Gordon Jewsbury VE7JBY (@gordtgr) reported from Prince George, British Columbia

    @Shawhelp The system did its own self reboot and came back on so at the moment it is working again. So it was down for a couple hours.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jpioroda Mike Pio Roda (@jpioroda) reported

    @Shawhelp so after a recent modem upgrade and an hour of troubleshooting with livechat, and forcing a senior citizen to walk up and down the stairs to check on the modem, you're unable to fix a new modem you provided my parents in a timely manner.

  • mrkaswa mr kaswa (@mrkaswa) reported

    Well @shawhelp at least you guys got it right for a day or two. Turned off the Superbowl before the trophy presentation to go get dinner. Came back, turned on the TV annnnnnnnnd the TV box told me it had no signal on that channel.......again.

  • oracleflwpg Frank Losier (@oracleflwpg) reported

    I am just getting set up on @Shawhelp again and already having issues with/internet TV cutting out?

  • alankeithg Alan Keith Gonsalves (@alankeithg) reported

    @Shawhelp is there an internet outage in New Westminster, BC? My internet isn’t working since 2PM pacific time. Could you please look into this?

  • Oooofman2 Oooofman (@Oooofman2) reported

    @ShawInfo wow your wifi is terrible

  • MarriedWithMics 🎙️Andy & Tj Married With Mics🎙️ (@MarriedWithMics) reported

    Had @ShawInfo internet installed in August. Wrong cable used for installation + now @Shawhelp won't refund for their error! So much for being a loyal customer! #poorcustomerservice @TELUS looking better all the time

  • NightStormDraco Scott White (@NightStormDraco) reported

    @Shawhelp Internet issues this morning in Aldergrove...? We've got phone (Shaw Home Phone), but no net since 3:30 this morning, and obviously no TV as well (bluecurve).

  • Big_Nick92 Nicholas Evans (@Big_Nick92) reported

    @Shawhelp Fix your guys's latency issues I'm tired of having 85ms latency

  • K_Kachhela Kirit L. Kachhela (@K_Kachhela) reported

    @Shawhelp Service outages and scheduled maintenance happen from time to time. We're currently experiencing a disruption in service in From Michipicoten to Wawa. Some customers located between Michipicoten to Wawa are experiencing an interruption to Internet, Television and Home Phone

  • AthyrisTV Athyris (@AthyrisTV) reported

    @ShawHelp Can you guys start posting your outages on your website? I've been having issues with your internet for the past five days and I can't find anything on it. Your customer support repeats the same BS "we have no ETA on the issue, technicians are fixing it ASAP"