Shaw

Shaw Outage Report in Prince George, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Prince George, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Prince George and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Prince George, British Columbia 02/07/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Prince George, British Columbia

Latest outage, problems and issue reports in Prince George and nearby locations:

  • Darrin_Rigo Darrin Rigo (@Darrin_Rigo) reported from Prince George, British Columbia

    I totally understand unpredictable circumstances but I also have a business to run and there was a guarantee made over the phone that this would be a solution for the weekend. @ShawTVNorthBC @ShawInfo

  • tylerneilson Tyler Neilson (@tylerneilson) reported from Prince George, British Columbia

    @Shawhelp my home internet went down shorty after 3pm PT, and is still down - orange flashing light on Bluecurve Modem. I’m in #CityOfPG - is this a known outrage, any suggestions to get things working again?

  • KyleBalzer Kyle Balzer (@KyleBalzer) reported from Prince George, British Columbia

    .@Shawhelp says there’s a service outage in Prince George, affecting customers with Internet, Business Internet, Phone, Business Phone, Digital TV, VOD, Gateway, BlueSky TV, WiFi Access Points. Website says a fix is in progress | #CityOfPG @PGMatters

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • I_Am_The_Storm_ Heather Cook (@I_Am_The_Storm_) reported

    Dear @Shawhelp why does my internet suck so bad. Every day we have to restart it. Even your techs tell us there is nothing they can do because the problem isn’t in the house.

  • ryancoller Ryan Coller (@ryancoller) reported

    @Shawhelp good morning, is there any known issues in the Douglasdale area this morning? We are having some trouble connecting.

  • cpt_silverfox William Stanley (@cpt_silverfox) reported

    TIL @shawinfo doesn't support any modems over 300mbps that allow control of the DNS Settings I am really not looking fwd to having to switch providers.

  • sunsethill 🍁Allan Williams🍁 (@sunsethill) reported

    @Shawhelp Are there any issues with TV services in the West Kildonan area of Wpg? Internet is fine, no TV though...

  • eobortolin Emmy OkazawaBortolin (@eobortolin) reported

    When asked to turn it back on as I had never asked to close TODAY was told this was only possible thru a 2yr “value” plan. On hold for 20 min as @Shawhelp tries to figure out how to own up to its own errors - ask any 2 yo how to do it: apologize, admit your mistake and FIX THEM😡

  • SunshinesDad SunnyD (@SunshinesDad) reported

    @Shawhelp Thanks Jesse. I switched over a year ago and added my one child's first cell service (can't beat $5). Just had to wait for the other two's contracts to expire. I do need help logging into my acct online. Can you help through DM or do I need to call?

  • calgary_updates Calgary Updates (@calgary_updates) reported

    Calgary Updates: Shawhelp Hi, I live at Tuscany, Calgary and am experiencing a partial outage of network now. Some apps are working but all websites are not available. What is happening?

  • TrevorBoller trevor boller (@TrevorBoller) reported

    Anyone who else’s Shaw Tv not work?? This is getting to be a problem. #shaw #YEG @Shawhelp

  • gem_k_ Gem 🐝🐾 (@gem_k_) reported

    Would have been really nice to get some kind of notice about the overnight service outage of wifi, phone, and tv that's supposed to go from 10pm-6am @Shawhelp.

  • eobortolin Emmy OkazawaBortolin (@eobortolin) reported

    @Shawhelp just wanted to thank you for your incredibly fab customer service today. Called to close my account and was told it would close Feb 15. Stupidly I asked why this date and agent said he would check. Returned to announce it was closed as of NOW😡