Shaw

Shaw Outage Report in Prince George, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Prince George, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Prince George and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Prince George, British Columbia 02/09/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Prince George, British Columbia

Latest outage, problems and issue reports in Prince George and nearby locations:

  • Darrin_Rigo Darrin Rigo (@Darrin_Rigo) reported from Prince George, British Columbia

    I totally understand unpredictable circumstances but I also have a business to run and there was a guarantee made over the phone that this would be a solution for the weekend. @ShawTVNorthBC @ShawInfo

  • KyleBalzer Kyle Balzer (@KyleBalzer) reported from Prince George, British Columbia

    .@Shawhelp says there’s a service outage in Prince George, affecting customers with Internet, Business Internet, Phone, Business Phone, Digital TV, VOD, Gateway, BlueSky TV, WiFi Access Points. Website says a fix is in progress | #CityOfPG @PGMatters

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • KarlieMildraed KarlieMildraed (@KarlieMildraed) reported

    @TrevorBoller Call or use the @Shawhelp DM chat and discuss the problem and that you’d like a new replacement modem as yours is dropping too many times.

  • markjones65 Mark Jones (@markjones65) reported from Innisfail, Alberta

    @Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy

  • ABigGayLetsPlay The Big Gay Let's Play #BlackLivesMatter (@ABigGayLetsPlay) reported

    @Shawhelp We already did contact them. They wrote to request the service be turned over on Monday and never heard back from y’all. They’ve also sent another request today. All y’all did was send me an email stating that changes were made to my service and didn’t bother to attach anything

  • chowdown chowdown (@chowdown) reported

    @Shawhelp is internet down in Edmonton (downtown)?

  • ABigGayLetsPlay The Big Gay Let's Play #BlackLivesMatter (@ABigGayLetsPlay) reported

    A few months ago we noticed we were getting throttled hard af and made the choice to switch service providers from @ShawInfo to @TekSavvyBuzz. The transfer was supposed to be on Tuesday, but Teksavvy hadn’t heard back from them so we couldn’t switch over.

  • xoxo_calumhood Ashley (@xoxo_calumhood) reported

    @Shawhelp to be on hold for 45mins then told “our office closes at 10pm” is absolutely ridiculous. Both over the phone and chat refuse to speak with me as I’m not the account holder but my father who is the account holder does not speak English. Figure your customer service out.

  • ShariONeill12 Shari O'Neill🇨🇦🍀🇮🇪 😷 (@ShariONeill12) reported

    @Shawhelp Thx for no help. Your online agent told me yesterday that a Senior Tech would be sent to my home if my issue wasn't resolved. Its not resolved and the agent online now won't book the appointment. Intermittent internet or no internet, I'm so fed up with it.

  • JeffNa2 Jeff H (@JeffNa2) reported

    gotta wonder if Shaw's wifi feed has been utter trash for at least the past month, if not by design to have ppl switch to their new fibre service. coincidence? 🤔 @Shawhelp fix it or get off the pot... some of us are stuck at home working!!!

  • irajani1 irfhan Rajani (@irajani1) reported

    @ShawInfo what is the solution for streaming blue curve to Max’s no that flash is no longer supported

  • Lana__Michelle Lana Michelle Hughes (@Lana__Michelle) reported

    @Shawhelp are there any issues with services in downtown #yeg? Everything here went down and a modem restart hasn’t helped.