Shaw Outage Report in Prince George, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and total blackout.
The latest reports from users having issues in Prince George come from postal codes V2M.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Prince George, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Prince George and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 01: Problems at Shaw
Shaw is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (13%)
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Total Blackout (11%)
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Wi-fi (9%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Prince George, British Columbia
The most recent Shaw outage reports came from the following cities: Prince George.
| City | Problem Type | Report Time |
|---|---|---|
 Prince George |
Wi-fi | |
| Prince George |
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| Prince George |
Internet | |
| Prince George |
TV | |
| Prince George |
Internet | |
| Prince George |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Prince George, British Columbia
Latest outage, problems and issue reports in Prince George and nearby locations:
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Gordon Jewsbury VE7JBY
(@gordtgr) reported
from
Prince George, British Columbia
@Shawhelp The system did its own self reboot and came back on so at the moment it is working again. So it was down for a couple hours.
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Tyler Neilson
(@tylerneilson) reported
from
Prince George, British Columbia
@Shawhelp my home internet went down shorty after 3pm PT, and is still down - orange flashing light on Bluecurve Modem. I’m in #CityOfPG - is this a known outrage, any suggestions to get things working again?
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Kyle Balzer
(@KyleBalzer) reported
from
Prince George, British Columbia
.@Shawhelp says there’s a service outage in Prince George, affecting customers with Internet, Business Internet, Phone, Business Phone, Digital TV, VOD, Gateway, BlueSky TV, WiFi Access Points. Website says a fix is in progress | #CityOfPG @PGMatters
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Darrin Rigo
(@Darrin_Rigo) reported
from
Prince George, British Columbia
I totally understand unpredictable circumstances but I also have a business to run and there was a guarantee made over the phone that this would be a solution for the weekend. @ShawTVNorthBC @ShawInfo
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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rachel rutledge
(@rachelrutledg16) reported
@Shawhelp help internet keeps going off and on
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Paloma Crankypants
(@PaleGirlSquad) reported
@Shawhelp I just want to know what's going on with the channel and if we can't see it then I want to unsubscribe but it won't let me. I tried to call the 1-888 number again but there was a message saying there was a problem with their services.
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Paloma Crankypants
(@PaleGirlSquad) reported
@Shawhelp The person helping me couldn't even find the channel--only found the added RAI News--and said they would transfer me to chat tech support. I waited over an hour to finally become 1st in the queue and then the chat was disconnected. 3/3
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Paloma Crankypants
(@PaleGirlSquad) reported
@Shawhelp It's now Monday and we still can't see it. It keeps telling us that if we want to watch the channel we need to subscribe. According to our acount, we *are* subscribed. I tried to get help through the chat via the website. 2/3
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Paloma Crankypants
(@PaleGirlSquad) reported
@Shawhelp I subscribed to RAI World Premium on Friday after the free preview was over and haven't yet been able to access the channel on the TV. I called on Friday night and was told there were issues with the channel but it would be resolved in a couple of days. 1/3
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Trina M. Lee
(@TrinaMLee) reported
@Shawhelp I’m trying to log into my account online to pay my bill and it keeps giving me an error page even though I login every month this way to pay the bill.
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Alan
(@aches63) reported
@Shawhelp I currently cannot watch channels below channel 24 here in Cougar Ridge, Calgary, The message is "No Content due to a temporary video stream error". It has been like this all morning. Tried calling the number given but it was a fail.
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Ian Seggie
(@IanDSeggie) reported
@Shawhelp We are getting fibre optic serviced to house home this month. The optic cable is owned by fibre connect. Telus has been first offer us service (much cheaper and faster). Do you have plans to offer the same or similar? We want fibre & who here gets here first gets our buisiness. Thank you.
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j.
(@J_McJannet) reported
@Shawhelp Yes there is no internet service for the past hour or so.
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X Jongo! 🦁
(@xjongo) reported
@Shawhelp i even went into a physical store, and they couldn't help me....i'm back on hold with your exceptional customer support phone line... all this to PAY YOU