Shaw

Shaw Outage Report in Prince George, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Prince George, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Prince George and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Prince George, British Columbia 01/16/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Prince George, British Columbia

The most recent Shaw outage reports came from the following cities: Prince George.

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City Problem Type Report Time
CanadaPrince George Internet
CanadaPrince George TV
CanadaPrince George TV
CanadaPrince George TV
CanadaPrince George Internet
CanadaPrince George Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Prince George, British Columbia

Latest outage, problems and issue reports in Prince George and nearby locations:

  • Darrin_Rigo Darrin Rigo (@Darrin_Rigo) reported from Prince George, British Columbia

    I totally understand unpredictable circumstances but I also have a business to run and there was a guarantee made over the phone that this would be a solution for the weekend. @ShawTVNorthBC @ShawInfo

  • KyleBalzer Kyle Balzer (@KyleBalzer) reported from Prince George, British Columbia

    .@Shawhelp says there’s a service outage in Prince George, affecting customers with Internet, Business Internet, Phone, Business Phone, Digital TV, VOD, Gateway, BlueSky TV, WiFi Access Points. Website says a fix is in progress | #CityOfPG @PGMatters

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TheEndoftheRoa4 The End of the Road is Coming (@TheEndoftheRoa4) reported

    @ShawInfo Where’s your outage info for BC?

  • FitCityJordan Jordan Cieciwa (@FitCityJordan) reported

    @deankoshelanyk @Shawhelp Thanks!! Then it’s probably just us for the 3rd time in 4 months. Worst part… no cocomelon for Betty

  • Mainebot Mainebot++ (@Mainebot) reported

    Still no internet at home but today should be the day. On one hand the company doing the switchover has until 8pm to actually do it, but on the other it's @Shawhelp who owns the infrastructure and, even at the best of times, are garbage. Expecting another week of delays.

  • keithrvincent Keith Vincent (@keithrvincent) reported

    @Shawhelp any ETA on service restoration for Fraser Heights Surrey area?

  • kpak_van Kevin P (@kpak_van) reported

    @Shawhelp, just reporting a service outage in Renfrew Heights area Vancouver. Got an ETA for restoration?

  • NatashaCadieux1 Natasha Cadieux (@NatashaCadieux1) reported

    @Shawhelp All of my data is gone. My internet has been down since midnight, it is after 5 AM

  • NatashaCadieux1 Natasha Cadieux (@NatashaCadieux1) reported

    @Shawhelp I have a zoom appointment with my Grandma at her care home. I have been stressed all night you will not have the internet working by then. All my data is now gone. This is awful

  • shalodijk shane lo🇨🇦 (@shalodijk) reported

    Shaw internet never finishes their “updates” on time. Again no service and many depend on it. Should be issuing credits for service paid for but not delivered. @ShawInfo

  • WillMorr1 W L-Mo (@WillMorr1) reported

    @Shawhelp There's nothing you can do to fix it. It's a problem with the box's crappy software/firmware.

  • TerryPlatt5 Terry Platt (@TerryPlatt5) reported

    @StrategicThghts @TELUS @Shawhelp SHAW tried to do some "trouble shoot" with my mum. 84, dementia , can barely figure out her TV remote. Took over 3 months for SHAW to finally realize that the wires to the house were Olde (1969). They seemed to expect her to climb up the pole herself.