Shaw

Shaw Outage Report in Prince George, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Prince George, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Prince George and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Prince George, British Columbia 03/06/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Prince George, British Columbia

Latest outage, problems and issue reports in Prince George and nearby locations:

  • KyleBalzer Kyle Balzer (@KyleBalzer) reported from Prince George, British Columbia

    .@Shawhelp says there’s a service outage in Prince George, affecting customers with Internet, Business Internet, Phone, Business Phone, Digital TV, VOD, Gateway, BlueSky TV, WiFi Access Points. Website says a fix is in progress | #CityOfPG @PGMatters

  • Darrin_Rigo Darrin Rigo (@Darrin_Rigo) reported from Prince George, British Columbia

    I totally understand unpredictable circumstances but I also have a business to run and there was a guarantee made over the phone that this would be a solution for the weekend. @ShawTVNorthBC @ShawInfo

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CuriousCDNKat Curious Kat (@CuriousCDNKat) reported

    @Shawhelp Oh yes, we’ve unplugged everything, rebooted via main gateway modem box, rebooted via app. TV still freezes, crashes, channel not available error, pvr shows disappear from list, can’t be played, or crash multiple times while watching. We’ve replaced tv box already, no fix.

  • Noosiekins Vanessa (@Noosiekins) reported

    Way too late to stay up and deal with tech support over at @Shawhelp though.

  • stay_away_m Stay Away (@stay_away_m) reported

    @Shawhelp @ShawInfo Thank you for tricking customers into 2-year term and then slowing down the internet and while they ask for help, your representatives prove them wrong and doesn't allow to speak to a supervisor and also doesn't cancel the service for them.

  • JasonTweet7889 Jason Grierson (@JasonTweet7889) reported

    @Shawhelp is it possible to not use this horrid app to change settings in my modem like port forwarding. If someone needs to port forward something how is it better to click 3 things in an app instead of the modem gui?

  • mschoenhardt Marcel Schoenhardt (@mschoenhardt) reported

    @Shawhelp The past few weeks I've had glitches in my TV signal every ~30-45s or so. They are replicated if I rewind & replay the feed. It's present on a few channels, but much more noticeable on @Sportsnet. Any ideas?

  • TEGRIDYAMERICA NO TEGRIDY (@TEGRIDYAMERICA) reported

    @Shawhelp Have done that. Rebooted modem multiple times. Saw a shaw truck in my alley. After they left my internet stopped working I really think they messed something up. Been a 6 hour long outage.

  • TEGRIDYAMERICA NO TEGRIDY (@TEGRIDYAMERICA) reported

    @Shawhelp Is there an outage in west saskatoon? Internet has been out since 2pm. This is ridiculous.

  • Nortina123 TLC (@Nortina123) reported

    @Shawhelp extremely slow internet again in south calgary - very difficult working - any idea's if there is an issue, AGAIN

  • A39645456 Abhijit (@A39645456) reported

    @Shawhelp how long for the outage to be resolved in Calgary Silverado area? More than 3 hours now

  • djice8000 🖕 (@djice8000) reported

    @Shawhelp so I raise my Internet to 1gbps speeds and now I get maybe 500 to 700mbps .so if I lower it down to 300 will say ,will I accually get the speeds I pay for ?