Shaw

Shaw Outage Report in Prince George, British Columbia

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The latest reports from users having issues in Prince George come from postal codes V2N and V2L.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Prince George, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Prince George and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Prince George, British Columbia 07/30/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Prince George, British Columbia

The most recent Shaw outage reports came from the following cities: Prince George.

Loading map, please wait...
City Problem Type Report Time
CanadaPrince George Internet
CanadaPrince George E-mail
CanadaPrince George Wi-fi
CanadaPrince George E-mail
CanadaPrince George Internet
CanadaPrince George TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Prince George, British Columbia

Latest outage, problems and issue reports in Prince George and nearby locations:

  • gordtgr Gordon Jewsbury VE7JBY (@gordtgr) reported from Prince George, British Columbia

    @Shawhelp The system did its own self reboot and came back on so at the moment it is working again. So it was down for a couple hours.

  • tylerneilson Tyler Neilson (@tylerneilson) reported from Prince George, British Columbia

    @Shawhelp my home internet went down shorty after 3pm PT, and is still down - orange flashing light on Bluecurve Modem. I’m in #CityOfPG - is this a known outrage, any suggestions to get things working again?

  • KyleBalzer Kyle Balzer (@KyleBalzer) reported from Prince George, British Columbia

    .@Shawhelp says there’s a service outage in Prince George, affecting customers with Internet, Business Internet, Phone, Business Phone, Digital TV, VOD, Gateway, BlueSky TV, WiFi Access Points. Website says a fix is in progress | #CityOfPG @PGMatters

  • Darrin_Rigo Darrin Rigo (@Darrin_Rigo) reported from Prince George, British Columbia

    I totally understand unpredictable circumstances but I also have a business to run and there was a guarantee made over the phone that this would be a solution for the weekend. @ShawTVNorthBC @ShawInfo

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • dave_pasin Dave Pasin (@dave_pasin) reported

    Dewar gawd! can customer service @Rogers - @ShawInfo be any worse??? Last week had to call 3 different times and hold each time was over 65 minutes. Not to mention it took 5 tries to even get the hold music. Is anyone in @MarkJCarney office & his cabinet reviewing this pathetic excuse for a company. Seems like a classic case of bigger and no competition & little To no oversight results even worse service, selection & little To no help for customers when needed or to resolve situations

  • AnamikaChandel Anamika (@AnamikaChandel) reported

    @shawhelp I did not cancel my account and I’m being billed for cancellation and device return. I’ve already filed a CCTS complaint against Rogers and will do so for Shaw if this is not reversed.

  • AnamikaChandel Anamika (@AnamikaChandel) reported

    @ShawInfo I did not cancel my account and I’m being billed for cancellation and device return. I’ve already filed a CCTS complaint against Rogers and will do so for Shaw if this is not reversed.

  • damier247 Jon Doe (@damier247) reported

    @Shawhelp That went to the rogers phone help not the tv

  • damier247 Jon Doe (@damier247) reported

    Hi @Shawhelp I have an issue with one box that freezes every day at around 3.30 and I have to unplug it to reset

  • LindsayWiebeRD Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    @Shawhelp Maybe, but I haven’t been happy since the crossover of Shaw and Rogers merged. Service isn’t as good.

  • LindsayWiebeRD Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    @Shawhelp At this point, I’m going to look at other providers. Our modem has been one of the worst ones, that I’ve experienced and has become louder.

  • LindsayWiebeRD Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    @Shawhelp I was just on with an agent and then my iPad crashed and now I can’t get back on to have help with my modem that seems to make a loud buzzing noise like a vibration with a warping like sound. Can you help me instead?

  • KarlieMildraed KarlieMildraed (@KarlieMildraed) reported

    @yegventures @Shawhelp @RogersHelps I don't watch TV. I wish to cancel this service I am not using. I require this service to be canceled promptly and a registered letter mailed to the address as to the cancellation completion.

  • cenobyte3 Cenobyte🦑🧲⚫🐸 ֍😷🇨🇦🐰🐰♂️ (@cenobyte3) reported

    @Shawhelp Thank you, looks like they got the issue resolved on their own.