Shaw outages and service status in Prince George, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Shaw generated 3 outage signals in the last 24 hours around Prince George, including 3 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 11, 2:12 PM EDT.
- Internet (100%)
The latest reports from users having issues in Prince George come from postal codes V2M .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Prince George, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Prince George, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at Shaw
Shaw is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Prince George, British Columbia
The most recent Shaw outage reports came from the following cities: Prince George.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 44 minutes ago |
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Internet | 1 hour ago |
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Internet | 2 hours ago |
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Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Prince George, British Columbia
Latest outage, problems and issue reports in Prince George and nearby locations:
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Darrin Rigo (@Darrin_Rigo) reported from Prince George, British ColumbiaI totally understand unpredictable circumstances but I also have a business to run and there was a guarantee made over the phone that this would be a solution for the weekend. @ShawTVNorthBC @ShawInfo
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Tyler Neilson (@tylerneilson) reported from Prince George, British Columbia@Shawhelp my home internet went down shorty after 3pm PT, and is still down - orange flashing light on Bluecurve Modem. I’m in #CityOfPG - is this a known outrage, any suggestions to get things working again?
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Kyle Balzer (@KyleBalzer) reported from Prince George, British Columbia.@Shawhelp says there’s a service outage in Prince George, affecting customers with Internet, Business Internet, Phone, Business Phone, Digital TV, VOD, Gateway, BlueSky TV, WiFi Access Points. Website says a fix is in progress | #CityOfPG @PGMatters
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Gordon Jewsbury VE7JBY (@gordtgr) reported from Prince George, British Columbia@Shawhelp The system did its own self reboot and came back on so at the moment it is working again. So it was down for a couple hours.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Dave (@Danrek77) reported@Shawhelp No timeline, no email confirmation, and I’m not a new customer. I’m being billed for 2 gigabit now, without the hardware for it. I am hesitant to send this beat up box back without knowing I will be getting hardware to actually use the service
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported@Shawhelp I’ve had 2, and they both have. I am just disappointed and done with this modem. Service used to be so much better.
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Lynelle (@Bogey_Putt) reported@Shawhelp is there an outage in North Burnaby/Capitol Hill area? Internet, TV down as of about 9:15am and 5G is very weak signal only on cell? Status?
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Drimint (@RisenRealm) reported@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
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bc_2027 (@bc_2030_vision) reported@Shawhelp Just ch 199 in Victoria . I just got thru on phone. Agent has worked with back office and confirmed the issue. Back office is escalating with channel provider. “THe Frame” Said it might take a day or two but should be fixed. Cheers.
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O.A (@dae_j01) reported@Shawhelp today is the third day I have been trying to contact your technical support and it is heartbreaking. On one of those days I waited on the call for over 5 hours and no one answered. Can someone reach out to me please? Thank you.
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Uprise Edmonton (Formerly Mixed Journalism) (@UpriseEdmonton) reported@Shawhelp Outage in Edmonton and surrounding towns! Please provide some sort of update.
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Matthew Johnson (@McJohnson922) reported@Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time. (3/2)
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Heldy (@HeldyCarvalho) reported@Shawhelp Thanks. I have been trying to use the chat since 9AM. The auto log out feature every 10 minutes is brutal when you have to hold for support for at least hours. The only reason I stayed with Shaw is because you have had better support than Telus, historically.
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CHC 16 (@CHCMike) reported@Shawhelp any issues in the Murrayville Langley BC area. Internet has been out for over an hour and nothing on site about outage