Shaw

Shaw Outage Report in Queen Charlotte, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Queen Charlotte, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Queen Charlotte and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Queen Charlotte, British Columbia 02/03/2026 21:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • RDC_Photography Rod Cordick 🇨🇦 (@RDC_Photography) reported

    @Shawhelp Is there an internet Wi-Fi outage in Country Hills NW Calgary

  • PrashSingh3 Prashant Singh (@PrashSingh3) reported

    @Shawhelp Really not happy with the Shaw customer service. Even with internet plans on their website, their own representatives can't find it. Unfair treatment to their existing customers by not offering the plan.

  • BobHolmesSD36 Bob Holmes (@BobHolmesSD36) reported

    @Shawhelp Having a similar issue to others on Twitter. 19030 20 Ave. Surrey, had power restored yesterday at 5 PM, and there are no power outages anywhere else in Surrey now. 1/2

  • gussysfarm Gussys Farm (@gussysfarm) reported

    @Shawhelp is there an outage affecting only land line in south Campbell river? Telephone has been down for two days

  • GillespieClay clay gillespie (@GillespieClay) reported

    @Shawhelp Still no internet - 36 hours. Both Telus and Rogers working. They also don't want to give update. This is inexcusable. Leaving customers in the dark is horrible client service.

  • steen182 Steen (Justine Pulles) (@steen182) reported

    Just had a frustrating interaction with a customer service agent @Shawhelp Your agents need some common sense and empathy.

  • neubian1 Chad (@neubian1) reported from Strathcona County, Alberta

    @jsbmbaggedmilk @TELUSsupport @Shawhelp Telus never cancelled our service outright, but it took us over 2 weeks to actually get through to someone in the "right department" to get our unreliable service looked at. First time I have ever considered leaving telus

  • weekern1 Karen (@weekern1) reported

    @Shawhelp I love the Shaw Fire Log and would very much support this until the end of February.

  • TMRWilson Taylor (@TMRWilson) reported

    @Shawhelp good morning, we've been over 24 hours with no internet or cable yet we've had power since yesterday morning in Maple Ridge. I know the storm caused a lot of damage but our internet has never been out this long before. I sent you a dm already as well.

  • TMRWilson Taylor (@TMRWilson) reported

    @Shawhelp still no internet service for us in Maple Ridge. It's been 25 hours. I'd love an update if possible