Shaw

Shaw Outage Report in Queen Charlotte, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Queen Charlotte, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Queen Charlotte and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Queen Charlotte, British Columbia 01/16/2026 08:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • arpitsandhu97 Arpit Sandhu (@arpitsandhu97) reported

    @Shawhelp any timeline on when the fix in SE Edmonton will happen?

  • meadorsmusings Kris Meador (@meadorsmusings) reported

    @Shawhelp My SHAW services are down. I’ll dm you my account number. #yeg

  • ubereasy Adrian (@ubereasy) reported

    @bacon_darth @Shawhelp Same my internet is down

  • BootsNCatzz Unusual Suspect (@BootsNCatzz) reported

    @Shawhelp is internet down in Edmonton?

  • AlliePETE2 Allie PETE (@AlliePETE2) reported

    @Shawhelp I'm in NW Calgary and haven't had internet in 25 hours.. We have reset the router a million times. Is there an outage?

  • morningtroll Tina Gillis (@morningtroll) reported

    @Shawhelp are you down in Edmonton? Non-Shaw outage reporting sites show you are. How about reporting it somewhere on your sites?

  • dwjudson Douglas W. Judson (@dwjudson) reported

    There’s been a community-wide @ShawInfo internet outage in @fort_frances today, meaning professional productivity has ground to a halt citywide.

  • kaclk Kayle Clark (@kaclk) reported

    Just cause I’m still keeping score, the @ShawInfo @Shawhelp outage is now at 4 hours. You’d think at this point they’d have an actual statement or ETA on when they expect it to be back. 4 hours is a major outage.

  • yegDavid David, a regular truck guy. (@yegDavid) reported

    If I have to work from home, and my ISP has an outage for an hour, preventing me from working, can I expect to see a credit for my hourly rate on next month's bill? Asking for Southeast Edmonton. @Shawhelp

  • kaclk Kayle Clark (@kaclk) reported

    Just in case we’re counting, @Shawhelp outage is now at 2 hours with 0 updates. Completely unacceptable.