Shaw

Shaw Outage Report in Queen Charlotte, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Queen Charlotte, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Queen Charlotte and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Queen Charlotte, British Columbia 03/15/2026 00:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • GiaAnnJohns Gia Ann🇨🇦 (@GiaAnnJohns) reported

    @DebHolloway @Shawhelp Aww...that just sucks. I used to have shaw satellite tv, for 25 years. Not once did they ask if I was happy. Then they tell me I have to upgrade my receivers & it will cost me $1000. As much as I hated to I called Telus. I got Optic tv with 5 free PVR boxes. I fricken love it!

  • SoniaPiano PianoForte (@SoniaPiano) reported

    @Shawhelp I’v been in your support queue for one hour.

  • GiaAnnJohns Gia Ann🇨🇦 (@GiaAnnJohns) reported

    @DebHolloway @Shawhelp When I was set up with Telus, they set it all up and it was all free. I don't know what they offer now. I hate their computer assist bot. I needed help last week and I came on here to their Telus support and they gave me a phone number to speak to a human.

  • HoneyboyWilson6 Honeyboy Wilson (@HoneyboyWilson6) reported

    @Shawhelp I tried one, but we can’t reply to any of them, other users were able to post messages that they were also having problems. So, users can post a topic message, but nobody can reply.

  • ZuluViperNomad ʳᵖᵍViperz (@ZuluViperNomad) reported

    Dear @Shawhelp your internet sucks fix your damn issues every month I’m getting service interruptions

  • taffyrocks20 Taffyrocks20 (@taffyrocks20) reported

    @Shawhelp @Da_Big_Dogg Hey is Kelowna an area down tooo trying to sign into my account an I’m not getting my code to 2 step authentication

  • MDrai9729 McDrai9729 (@MDrai9729) reported

    My @Shawhelp feed is absolute garbage.

  • lynnoil Lynn 🇺🇦 ❤️ (@lynnoil) reported

    @Shawhelp I had a technician come to home yesterday , we didn’t call Shaw . They called us stating that someone is wrong and they need to fix it . Came and did some changes to cords and stuff. Now internet is slow , can’t use landline phone . Fri, is when they can come.Pls fix

  • CoffeeGeek CoffeeGeek (@CoffeeGeek) reported

    @Shawhelp Folks. 90 minute wait times to talk to customer support on the phone is just unacceptable.

  • FGiant18 FrostGiant18 (@FGiant18) reported

    @Shawhelp Hello. I need some help with something. I recently got a new TV, and the cord from my Shaw Box won't fit into my new TV. The adapter on the end of the cord is too big.