Shaw

Shaw Outage Report in Queen Charlotte, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Queen Charlotte, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Queen Charlotte and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Queen Charlotte, British Columbia 12/20/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • glenn_sherriff Glenn Sherriff (@glenn_sherriff) reported

    @Shawhelp Cable TV is down in Vancouver area

  • tslevi Tommy Levi (@tslevi) reported

    @Shawhelp I understand it's not your fault personally, but much longer I might start looking into Telus as friends who live nearby have had no issues.

  • tslevi Tommy Levi (@tslevi) reported

    @KDukewich @Shawhelp It's not the poor person who is manning this account's fault, just terrible comms and service from Shaw unfortunately. Wish I could say I was surprised.

  • 778insomnia 778insomnia (@778insomnia) reported

    @Shawhelp There’s an outage with call forwarding on Shaw mobile as of now. Even after visiting mobile portal CF disables itself. Can't enable on phone either. Please review and escalate.

  • tslevi Tommy Levi (@tslevi) reported

    @glenn_sherriff @Shawhelp Correct. Tv and internet is down in Vancouver.

  • TweetyThings1 WhosAGoodBoy (@TweetyThings1) reported

    @shawhelp Just had the worst customer service experience in your #Kelowna #OrchardParkMall store Just trying to update the credit card on my account You made it so hard to change a credit card on Shaw Mobile (which should be free) we're going to @Telus

  • riznfrmhell L (@riznfrmhell) reported

    @Shawhelp internet outage in Manitoba? My router won’t come back online.

  • maddytwocock Madeleine🇨🇦🏳️‍🌈🇺🇦(she/her) (@maddytwocock) reported

    @Shawhelp Services all down in vancouver BC :(

  • vancity_nat Natalie (@vancity_nat) reported

    @Shawhelp Tv down in the Kerrisdale area of Vancouver. I see others have the same issue. Any ETA?

  • KennyNguyen0829 Kenny Nguyen (@KennyNguyen0829) reported

    @Shawhelp Is there a service outage? I have no internet connection.