Shaw Outage Report in Queen Charlotte, British Columbia

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Queen Charlotte, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Queen Charlotte and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (62%)

2. 

   TV (15%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Teddy Padalack (@michaelweapons) reported a minute ago

  @Shawhelp is there an outage in Medicine Hat?

• David (@Stewy13) reported a minute ago

  My phone is NEXT TO THE ROUTER and 6MB/s is the best you can do? This equipment is GARBAGE. @Shawhelp

• Jessy (@jvincent89) reported a minute ago

  @Shawhelp Sorry my friend accidentally unplugged the router. My bad. Have a good day.

• Seamus Fera (@Seamusfera) reported 4 minutes ago

  On Hold for 40 minutes and then @ShawInfo hung up on me... That is what I call terrible service.

• ainiom (@AlNlOM) reported 6 minutes ago

  @TekSavvyNetwork or @TELUS please get in touch as I’d like to switch over from @Shawhelp (9 yr customer). They have really let me down in the midst of a global pandemic. Something I won’t ever forget. Zero values on their part.

• Paul Ryan (@RyanPaulryan) reported 7 minutes ago

  @Shawhelp my internet speed is 7mbps in Exshaw. Have you identified a problem?

• larab (@BradshawL72) reported 12 minutes ago

  @Shawhelp Why is NHL not working

• Becca (@BeccPepp) reported 13 minutes ago

  @Shawhelp my wifi is down and i have a meeting at 4:30! are you kidding me?! your website says scheduled maintenance for 2 hours but i wasn’t notified. People have to work from home this is insane!

• Frosty Winnipeg (@FrostyWinnipeg) reported 15 minutes ago

  @Shawhelp If im asking for support and my city is Winnipeg I should not be asked for what province Winnipeg is in. Embarrassing!

• Hello (@Hello94725989) reported 16 minutes ago

  @Shawhelp Well it's down right now usually goes out at least once a day