Shaw Outage Report in Queen Charlotte, British Columbia

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Queen Charlotte, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Queen Charlotte and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (59%)

2. 

   TV (18%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Vanessa Raven (@vanessaravenn) reported 4 minutes ago

  @matpVI @Shawhelp At my moms house! My house does have a branch on it, but she’s still doesn’t have power and the tree that fell ripped the wires out of her house (she lives off hammond bay & has crappy cell service)

• MatrX Drummer (@Drummerfy) reported 5 minutes ago

  @Shawhelp I’m bout to block you guys for this last years dumpster fire of service

• Viperz | ZULU VIPER NOMAD (@viperz1182) reported 5 minutes ago

  @ShawInfo fix your ******* network it’s been a week with having no tv and ******* internet spikes every ******* hour either that or pay for my damn bill since y’all wanna charge so much for ****** internet and tv

• Rebecca Chau (@Rebeccachau) reported 5 minutes ago

  @Shawhelp Our neighborhood has been without service for over 24 hours. Website tells us to check to Hydro outage for updates - but we all have power! #poorcustomerservice

• Titansandyotes (@titansandyotes) reported 11 minutes ago

  @Shawhelp I haven't been able to log I to my account in months. I'm currently getting 230kps when I'm paying for Fibre optic, 38 minute hold time and your sms service doesn't work? How does one get tech support

• ***** (@WillyGrant) reported 12 minutes ago

  @Shawhelp Oh, and when my husband cancelled the service today, we were told we’d have to pay a penalty for each month we were cancelling early. That’s not right. Your employee tells me to shut up and now we have to pay for it.

• PUNXKevin (@YoungSandwich89) reported 13 minutes ago

  @Shawhelp I don’t know the account details, my brother handles all that. But, like I said, was completely fine yesterday. To waking up today to it being garbage today.

• YM Wicca (@YM_Blackrose) reported 16 minutes ago

  @Shawhelp I understand, what does @bchydro have to do with internet being down in Coquitlam? My power came back on early Saturday morning. It has been 2 days snd still no internet. What is going on???

• Don Martian (@donmartiann) reported 17 minutes ago

  @Shawhelp yeah okay its been a almost two days... Been patient enough. My neighbors have Telus and someone else has Bell they still have internet. Im cancelling and anyone else who’s affected I suggest you do the same. Worst customer service can’t even speak to an operator on the phone

• pavandeep kooner (@Pavandeepkk) reported 19 minutes ago

  @Shawhelp @Rebeccachau I have the same problem. Electricity did not go out but Shaw internet have been down 30 hours. What’s the expected wait?