Shaw Outage Report in Queen Charlotte, British Columbia

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Queen Charlotte, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Queen Charlotte and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (61%)

2. 

   TV (17%)

3. 

   Wi-fi (9%)

4. 

   Total Blackout (7%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Monika Sosnowska φ (@msosnowska) reported a minute ago

  @Shawhelp What would be great is if you actually used this Twitter account to inform and communicate with your customers. Kinda like BC Hydro does. There are clearly issues in Vancouver Kitsilano areas but no updates, no information from Shaw. Why have a help account if it’s not utilized?

• Karen (@ksavvy31) reported a minute ago

  5/ ok.. @Shawhelp it took 3 boxes and transformers to blow up before anyone would attempt to look at it. Shaw repair guy finally showed up. These seniors were without a landline for 4 days. The agents on the phone told ppl to stop calling they can’t help. How awful!

• Indigenous Man #BlackLivesMatter (@SmuggyBear80) reported 2 minutes ago

  @Shawhelp Internet keeps going down in Calgary. Marlborough area.

• favs (@favsfn) reported 3 minutes ago

  all i want for christmas is for @Shawhelp to fix their ****** internet

• moosedawg (@moosedawg10) reported 4 minutes ago

  Oh ya - @Shawhelp Gateway box woullllld have to crap out right before Xmas holidays and World Juniors. #comeonman

• Sarah (@sarahlizmoser) reported 4 minutes ago

  @ShawInfo Shaw My mom has been on the phone trying to straighten out a billing issue with Shaw Cable. My grandma is being charged by Shaw $2700 for services that she has not authorized. My mom has been hung up on 5 times by Shaw. They don't want to deal with this.

• Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 5 minutes ago from Edmonton, Alberta

  I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄

• Bob Holmes (@BobHolmesSD36) reported 8 minutes ago

  @Shawhelp A couple of 5 house outages in Langley, and nothing else until Abbotsford, yet I'm being told our Shaw is down due to a Hydro outage. I'm concerned there's another local issue that's being missed. 2/2

• Dr. Viking Hat. (@JonLueke) reported 8 minutes ago

  @ChrisLaBossiere @Shawhelp @TELUS It really depends on "what's available" in your area. There's no Telus Fibre Optic where I live, but the "Shaw cable utility box" is on my property. From a customer service perspective, I would have already switched. I'm a captive audience, based on what's available.

• Prashant Singh (@PrashSingh3) reported 9 minutes ago

  @ShawInfo Really not happy with Shaw customer service. They are showing they don't care about their existing customers anymore. Really disappointed.