Shaw

Shaw Outage Report in Queen Charlotte, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Queen Charlotte, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Queen Charlotte and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Queen Charlotte, British Columbia 01/23/2026 17:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • cam_lussier Cam Lussier (@cam_lussier) reported

    @Shawhelp having issues in Niverville, mb. Been having issues since I got the service. Not impressed at all.

  • John_Yap John Yap (@John_Yap) reported

    @Shawhelp Seems like a broadcast problem in #RichmondBC

  • bogeywheels Bogeywheels (@bogeywheels) reported

    Hey, @Shawhelp, any idea why we can get some cable stations but not others? I've checked these ok (-Shaw nos.): CNN-220, CBC-4, CTV-2,CTV@-9,Global-8,PBS-104, YesTV-215,Sportsnet-223 BUT NOT: TCM-49,CBCNN-227,SN-224,231,235 Pls help ASAP. Thx.

  • mouthnoize Nicole Oliver (@mouthnoize) reported

    @Shawhelp are you having issues today in #Vancouver. Not all channels are broadcasting. Any updates? It’s currently 44 minutes to speak with a human.

  • PegFrenchy Frenchy-in-the-Peg (@PegFrenchy) reported

    @Shawhelp Typical Shaw Bullshit service

  • AlexAppleIsA Alex (@AlexAppleIsA) reported

    @ShawInfo complaint. I called and talked to them about why their phones weren’t working and I was told they don’t have to tell us that the phones weren’t compatible. We will eventually get phones that work on their network cause it is a great plan I’m just upset they didn’t tell

  • NicPMcC TJN 🇨🇦 (@NicPMcC) reported

    @Shawhelp XRE-03062 in deep South of Calgary Is this an outage?

  • JonasDesrosiers Jonas Desrosiers (@JonasDesrosiers) reported

    @Zach_Fleisher @Shawhelp I have to say Shaw has been really bad lately. They used to be the best internet. Now the wifi drops daily.

  • Obijee HoHoHobijee💪🎅🤳 (@Obijee) reported

    Ayy .@ShawInfo your internet blows *** after 12am. Just because some customers in my area are older than fossilized dog crap and don't use internet after supper doesn't mean that everyone in my city does! Some people are up at 2am to gear thru WoW and watch YouTube! #fixyourshit

  • Janesmith6043 Jane smith (@Janesmith6043) reported

    @Shawhelp @IanSeggie There is obvious something wrong with Shaw. There are multiple people across the country with issues right now. Why keep telling people you will look into their account when it is an issue on your end?