Shaw

Shaw Outage Report in Queen Charlotte, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Queen Charlotte, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Queen Charlotte and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Queen Charlotte, British Columbia 02/25/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Trevor_Moeller Trevor Moeller (@Trevor_Moeller) reported

    @Shawhelp Not when you don't offer it anymore lol but I'm actually on with tech support now

  • onthetracksjen Jen (@onthetracksjen) reported

    @Shawhelp terrible cable tv issues still happening after more than 7 weeks what will it take for them to fix this I wonder

  • brittvine Brittany (@brittvine) reported

    I’m not sure who needs coaching to connect to wifi, but want to bet that one of these things influenced my perceived credibility in the eyes of @shawinfo technicians and customer service agents?

  • linearSG SG (@linearSG) reported

    @Shawhelp my modem still has the two up/down lights still blue after an hour?

  • pushallin The Player (@pushallin) reported

    @Shawhelp @Harleydadd The irony of it is I actually had to turn off wifi and go on data to use Twitter as the wifi is down as always. Today I refuse to get on my knees & crawl under my TV for Shaw. We live in a main city not in the country. I will be WiFi less today as I contact my new provider.

  • MarkHeenanTD Mark Heenan (@MarkHeenanTD) reported

    Hey @Shawhelp , why does your app never work ? Asking for a friend.

  • vwmannn Victeur Würstmann🇧🇷🇨🇦 (@vwmannn) reported

    I still don't know how Telus is still in business. I ordered their services 2 weeks ago and nothing was done. NOTHING. I ordered Shaw internet YESTERDAY and TODAY (it just arrived!), it is in my hands! @ShawInfo 10x0 @TELUS Shaw has better customer service and are more efficient!

  • natebhorn Nate Horn (@natebhorn) reported

    Waiting on @Shawhelp to arrive so we can replace our joke of a @TELUS package and actually get some decent customer support and internet service. I’ve never been so upset with a company’s lack of basic customer service. Encouraging all my friends and family to move off of Telus

  • brittvine Brittany (@brittvine) reported

    I have a few thoughts after spending 2 weeks trying to convince @shawinfo there was an issue with my company’s internet. But first, please note that when Shaw finally agreed to send a technician it was to offer me COACHING SUPPORT to get connected. #womeninbusiness #Canada #yyc

  • MeganVictoriaI Megan Irwin (@MeganVictoriaI) reported

    @Shawhelp SOS - haven't been able to access Blue Curve via browser for the past week or so, consistently getting "an unexpected error occurred" message. Works fine on the app...help?