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Shaw

Shaw outages and service status in Queen Charlotte, British Columbia

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Full Outage Map
  • Shaw generated 0 outage signals in the last 24 hours around Queen Charlotte, including 0 direct reports.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Queen Charlotte, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Queen Charlotte, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • oc_2030_vision
    OC_2030 (@oc_2030_vision) reported

    @Shawhelp Thanks for this update … customer service improves with customer feedback like mine. Next time just turn on TV and see if “The Frame” is on your own TV.

  • HeldyCarvalho
    Heldy (@HeldyCarvalho) reported

    @Shawhelp @Rogers @RogersHelps I have been with Shaw 10+ years. They used to use automatic card updating services that update expiry dates automatically. Rogers does not use that. Does not notify users. Just charges them $70. At least tell users that service is removed.

  • JenniferKingsb6
    Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported

    @Shawhelp Well I guess your app guys heard everybody yelling at them. They just released another update - and this one works. But #getitrightthe1sttime and save yourself trouble.

  • lorianebird
    Lori Bird (@lorianebird) reported

    @sigurdson_chris @Shawhelp @Rogers What customer service? There isn’t any-at all!

  • slackerman10
    Ryan Brackenbury (@slackerman10) reported

    Nobody should sign up for @Shawhelp useless customer service that only got worse since the merger. Billions made by these clowns and can’t even get to my house to fix recurrent issues for 48 hours. The amount I pay you should a guy on standby 24/7. #joke #ridiculous #Rogerssucks

  • superdaddoo
    D (@superdaddoo) reported

    @TELUS - Help us! @ShawInfo has had saturated nodes and been overcharging our community for internet. I pay for 2gbps and get between 280mbps - 800mbps starting at 3:00 pm with further degradation into late evening. No ETA for new infrastructure. Need Fibre here ASAP.

  • MaryPChipman
    Ugabug (@MaryPChipman) reported

    @Shawhelp I'll try moving the extender to be closer to the box first. If that doesn't work, I'll contact you again.

  • McJohnson922
    Matthew Johnson (@McJohnson922) reported

    @Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time.

  • JenniferKingsb6
    Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported

    @Shawhelp I need to order a new remote for my DCX 3200-M cable box. Can you help me?

  • Bogey_Putt
    Lynelle (@Bogey_Putt) reported

    @Shawhelp is there an outage in North Burnaby/Capitol Hill area? Internet, TV down as of about 9:15am and 5G is very weak signal only on cell? Status?