Shaw

Shaw Outage Report in Queen Charlotte, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Queen Charlotte, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Queen Charlotte and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Queen Charlotte, British Columbia 01/31/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DavisMoors Leon Kisaragi (@DavisMoors) reported

    @Shawhelp wow 3pm and no wifi this is getting out of hand Shaw I'm getting sick of this excuse of a service, I want a new modem one that ACTUALLY works, I'm tired of paying for a broken modem that cannot stay connected, and before you say anything I did the whole reset

  • saddleup_dono DONO (@saddleup_dono) reported

    @Shawhelp what's going on with On Demand?! Mine has not been working for days and I have reset the box multiple times and no change. Just says shaw is experiencing connectivity issues....

  • all4weys Therese Weys (@all4weys) reported

    @Shawhelp Is Shaw internet down in Langley for more people then just us?

  • c_babii • Carla Luna . . . 🌙 *•° (@c_babii) reported

    @Shawhelp you need to get it together... the amount of issues we have been having has me thinking why I'm spending so much on tv and internet for it not to work properly

  • Mark_AB92 Mark (@Mark_AB92) reported

    @TELUSsupport Hey Telus, I manage multiple small businesses and your current customer support is giving me the run around about porting a @Shawhelp ph# from one to the next. Either have a supervisor contact me(as I've been told to expect 3 times now) or Shaw call me for my bzness

  • PigskinAnnie PS Annie (@PigskinAnnie) reported

    @Shawhelp Hi Shawhelp, do you have any info about an outage in Cowichan Bay, BC?

  • milli81 M (@milli81) reported

    @Shawhelp my connection keeps going off and on. Are you having issues in NW Calgary?DM'd you at 10 but still no reply.

  • robhartnwt Rob Hart (@robhartnwt) reported

    Hey @TELUS - just spent an hour and twenty minutes on hold trying to join your company. The hold music was good but the wait time drove me to @ShawInfo who were MUCH faster to help. I was going to wait on hold to tell your representative but not sure when that would be....

  • TheReal_Mathew Mat (@TheReal_Mathew) reported

    @Shawhelp can you help a guy out?

  • DeanO403 Dean O (@DeanO403) reported

    Highly disappointed in both @TELUS & @ShawInfo as both haven’t had any reliable technicians to come address the internet issues-after what will be 8 days of no service. 👎 👎