Shaw

Shaw Outage Report in Queen Charlotte, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Queen Charlotte, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Queen Charlotte and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Queen Charlotte, British Columbia 12/18/2025 05:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • josh_eberhart Josh Eberhart (@josh_eberhart) reported

    We have @ShawInfo internet and cable. Nearly everyday we have problems accessing TV channels in the morning. Somedays the internet cuts out every 10-15 mins for what seems like the entire day. I have to disconnect and unplug everything almost everyday 1/ #yeg #t8n

  • dizzysrt Die Hard is a Christmas movie (@dizzysrt) reported

    @LochlinCross @Shawhelp 311 is pretty bad

  • ShawnNason Shawn Nason (@ShawnNason) reported

    @bullmoose54321 @Shawhelp No Sunday ticket problems ...

  • muirjohn John Muir (@muirjohn) reported from Edmonton, Alberta

    @mylesbosch @Shawhelp Pretty poor customer service

  • klem_darcie Darcie Klem (@klem_darcie) reported

    @ChrisLaBossiere @Shawhelp You actually got them to come out? Well that’s more than I got. Hours and hours of chat box tips and nothing retified. Covid service sucks

  • teenietanis Teenietanis 🦒 (@teenietanis) reported

    @Shawhelp Netflix won't open, anyone else having this issue?

  • josh_eberhart Josh Eberhart (@josh_eberhart) reported

    (sometimes more than once), per instruction from their online service department. This has been going on for well over a month. The TV issues have existed almost the entire time we have had @ShawInfo. I would not recommend @ShawInfo to anybody. Even if the product 2/ #yeg #t8n

  • Sum_Ding_Dong David Keam (@Sum_Ding_Dong) reported

    @LochlinCross @Shawhelp You've clearly never waited 45 minutes for @jkenney to start a COVID update

  • JennyBobofett JennyJ (@JennyBobofett) reported

    @lesta67 @Shawhelp .@Shawhelp I’ve been waiting for THREE DAYS! 😡 and still no help!

  • 4everblueskyyy 萧遥 (@4everblueskyyy) reported

    @Shawhelp Hi, I'm tweeting directly because no one seems to be checking the DMs. I'm in NE Calgary, the wi-fi suddenly cut out during a video call, but the 5G network seems to be working fine. There has been problems like this for an entire week now, is there a reason for this?