Shaw

Shaw Outage Report in Queen Charlotte, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Queen Charlotte, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Queen Charlotte and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Queen Charlotte, British Columbia 11/30/2025 18:20

November 30: Problems at Shaw

Shaw is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesGilham James F Gilham 🎥 (@JamesGilham) reported

    @Shawhelp my voicemail for 7782335006 is asking for a password. I haven’t set up a password. Help

  • the_crafty_nerd Tiff (@the_crafty_nerd) reported

    @Shawhelp hey my internet is down and has been for about 30 mins. have rebooted modem, no dice. is there an outage in West #yeg

  • mrbeanie45 Cody Burns (@mrbeanie45) reported

    @Shawhelp are there any issues with the mobile LTE network? Haven't been able to do anything on it for about an hour while out of the house. Phone sends but gets no response in NW Calgary.

  • EkSifar SK (@EkSifar) reported

    @Shawhelp @ShawInfo Wow! I just learned that I have been receiving calls from a collections agency for a bill from Shaw that was still within the payment deadline and was already paid. You guys made sure I never return to you as a customer.

  • pastayoyo Tony Rino (@pastayoyo) reported

    @Shawhelp It’s comical really. All I can do is laugh. Went to @ShawInfo store in chinook to buy mom’s new cellphone as instructed. Couldn’t. I’m authorized on the cable phone side. But not on the mobile side. Seriously. So what next? Back to the customer service spin cycle? Hilarious eh?

  • doncatt Don Cattani (@doncatt) reported

    @Shawhelp Not only resolved confusion but was able to upgrade internet plus get on a new plan while saving a few bucks. So a classic situation of initial trouble yielding a great result. Thx.

  • iamTailor KTailor (@iamTailor) reported

    @Shawhelp @TELUS Confirmation from Shaw on TWITTER- I have booked Service Date 17-Jul-21 Service Time 01:00pm-03:00pm From - Taylan And today just received this message. Your appointment is confirmed for Thursday, July 22, 2021 between 3:00 PM - 5:00 PM #Shawsucks

  • failb8 Jake (@failb8) reported

    @Shawhelp been getting horrific lag/ping in a lot of games on and off for the past few weeks, as of late has been consistently bad no matter what time of day I play. "Tech support" chat and phone seem to think I'm talking about speed and tell me to "buy a better cable". 🙄

  • arkanosmalkier Ron Beaudry (@arkanosmalkier) reported

    Hey @Shawhelp TV service seems to be out in North Kildonan Winnipeg. Any outages that you know of?

  • CottonDockers C.T. Dockers 👖 (@CottonDockers) reported

    @Shawhelp Did a re-set and now on hold with tech-support.