Shaw

Shaw Outage Report in Queen Charlotte, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Queen Charlotte, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Queen Charlotte and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Queen Charlotte, British Columbia 02/20/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • daggercats 4am / natalie imbruglia (@daggercats) reported

    @Shawhelp Shaw technician called before my service window from a blocked number and I have no way to call back. Help?

  • dylanmccall Dylan McCall (@dylanmccall) reported

    @Shawhelp That doesn't explain it, though. It just tells me you're offering a service that looks _suspiciously_ like cable internet except somehow more expensive than your competitor's fibre internet. One thing I'm curious to know is where the fibre stops and the coax begins.

  • SOLEM8YT23 SOLEM8YT23 (@SOLEM8YT23) reported

    @Shawhelp Hello! Any reason why shaw app doesn't work at this moment?

  • HighHeeledDiva Jillian Burrowes (@HighHeeledDiva) reported

    @Shawhelp was told this afternoon via chat that you couldn’t book appointment for technician to come out because your appointment booking system was down - any update?

  • RayzerRamone Ray Morgan (@RayzerRamone) reported

    @Shawhelp Yah, you guys failed giving us help with our internet outage. No connection for 5 days is not acceptable and that is if the tech shows up when their suppose to... we are trying to work from home here and you guys have screwed us over. #shawfail

  • label_assumed Laurie (@label_assumed) reported

    Customer Service: @ShawInfo scheduled an appointment today & failed to show. Rather than accepting responsibility & resolving their error, I’ve wasted an hour on a messaging app getting nowhere. #CustomerExperience #fail #shawcommunications

  • Radiojayoz Jay Osborne (@Radiojayoz) reported

    @Shawhelp I want to cancel my services immediately. Two weeks I’ve been trying to set up a service call b/c my cable and internet sucks. Today you can’t even access my account your systems are down. Telus is coming in tmw to replace cable and internet. I want a month refund!

  • neilclevine Neil Levine (@neilclevine) reported

    @Shawhelp Not me. My poor friends in YEG.

  • MapleBaconPhoto Maple Bacon Photography (@MapleBaconPhoto) reported

    @Shawhelp is your mobile network down? My cellphone has been without cellular service all morning.

  • spiderbenb1 Spooder (@spiderbenb1) reported

    Do you guys call to talk about internet plans or do I hang up now? @ShawInfo