Shaw

Shaw Outage Report in Queen Charlotte, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Queen Charlotte, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Queen Charlotte and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Queen Charlotte, British Columbia 01/12/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • NikkiStyxx Speaker of truths! (@NikkiStyxx) reported

    @Shawhelp you are truly the worst. Over 20 years service. I’m done.

  • StarpunkGame Starpunk® (@StarpunkGame) reported

    @SaskTelSupport Coming up on 11 hours.. Came from @Shawhelp in BC. Outages through cut lines, lightning strikes, snow and hail storms; never in 20 years have they taken this long to repair. What exactly did you do to your lines?!

  • DanBsTempID Dan (@DanBsTempID) reported

    @Shawhelp Update: this issue has been fixed

  • DanBsTempID Dan (@DanBsTempID) reported

    @Shawhelp No, the issue is not on my side, I now installed the myshaw app on my phone and it shows exactly the same bs in the app as it does in a browser on my computer. Fix the issue, not tell me to DM you just so you quietly deal with it on a one on one basis

  • KymberleyJules Ky ☃️ KindNotWeak 🐾♥️🎗️🕊️❤️🤝❤️ 🇺🇦 (@KymberleyJules) reported

    @Shawhelp Thank you River, I did, to no avail. He was rude & intimidating but it's the threats that are going to cost him. 5 rooms, all Shaw, all lose signals regularly. Completely ruined Movie, "Just Mercy." Cut out repeatedly & couldn't read the true story info at the end. @CanadInns 🇨🇦

  • NikkiStyxx Speaker of truths! (@NikkiStyxx) reported

    I was today years old when I was told it’s my problem to clean my modem. @Shawhelp said their product could burn my house down… @TELUS please tell me you won’t burn my house down…@Shawhelp please don’t respond. You have done enough. Cheers

  • closetofree michelle (@closetofree) reported

    @Shawhelp I pay for crave through TV service add-on but was wondering if I could watch it on other devices too? Thx

  • StarpunkGame Starpunk® (@StarpunkGame) reported

    @SaskTelSupport Coming up on 12 hours.. Came from @Shawhelp in BC. Outages through cut lines, lightning strikes, snow and hail storms; never in 20 years have they taken this long to repair. What exactly did you do to your lines?!

  • Bruce_Toews Bruce Toews (@Bruce_Toews) reported

    It's really frustrating. We use @ShawHelp as our Internet provider and love it. But I'm in the hospital on a Bell MTS wifi network, and am always having trouble sending e-mail from my Shaw account. On the occasional times I get on to Shaw Open, the messages go through fine.

  • Ministickmom Melody A (@Ministickmom) reported

    @Shawhelp no wifi ..started at 1:30 last night...pls help!