Shaw Outage Report in Queen Charlotte, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Queen Charlotte, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Queen Charlotte and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (67%)
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Wi-fi (10%)
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TV (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Erin Schaefer
(@TheErinGS) reported
@Shawhelp I dm'd. It's an issue with the firmware update that affects people with a specific router, so it may not register as a major outage. It is major for those affected, though.
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Taylor Austin
(@TaylorAustinC) reported
Back to using the Free WiFi from down the road again. Thanks @ShawInfo I wish my modem didn't continue to drop Wifi signal & disconnect. Really really appreciate it, especially when I need internet for work and streaming. Super reliable service @Shawhelp. Sorry to my viewers.
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Erin Schaefer
(@TheErinGS) reported
@Shawhelp We are part of the outage associated with the router issue that started yesterday. My husband is a computer programmer and went through all the strategies suggested by your techs. Still nothing.
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Victoria, British Columbia
One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.
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Calice Angel 👑 froot of the poisonous tree
(@Inkdeath) reported
@Shawhelp Is it not an outage? I saw you replying to other people saying there's an outage
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Real Fake Facts
(@RealFakeFacts1) reported
@Shawhelp @ShawInfo Shaw Help, you seem cool. No one, I repeat, NO ONE wants to see virtue signal advertising. So my suggestion is to take your entire marketing budget, and use it to lower Shaw's monthly fees as low as possible. Canadians are tired of being gouged. People will pay attention to that.
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Walchynski
(@Walchynski) reported
@Shawhelp Do you have any information regarding the ongoing internet service disruptions in Saskatoon today? It's pretty frustrating not knowing exactly why this is happening.
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John
(@Cruisefan19) reported
14 days with #nointernet. 14 days of @shawinfo @shawhelp promising to fix it with #zero results. Don't get #trapped in a contract like I did. Find a provider that gets the job done right the first time. @ShawInfo isn't that company
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John
(@Cruisefan19) reported
@Shawhelp That's right, I'll take the time to do the work customer service should be doing.
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StreetWalkingCheeto
(@solarwolfman) reported
Hey @ShawInfo you want me to sign up for yr new fibre internet but won’t replace the ancient cracked cable coming into my unit. It’s slow and every time the weather changes my internet craps out. I wonder if @TELUSsupport would help me out if I jumped ship 🤔 they have fiber too