Shaw

Shaw Outage Report in Queen Charlotte, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Queen Charlotte, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Queen Charlotte and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Queen Charlotte, British Columbia 02/04/2026 18:50

February 04: Problems at Shaw

Shaw is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • srmsparky srmsparky (@srmsparky) reported

    @Shawhelp is internet down in Crossfield just lost my wifi

  • jtvancouver Jo-Anne Teal (@jtvancouver) reported

    I'm disappointed in myself that I was a loyal customer of @Shawhelp for so long. Finally took the plunge of switching internet providers to save over $30 a month. Shaw insists I return modem by Canada Post.I explained that was not possible, I was told Canada Post was only option.

  • MrsWest52939230 Mrs West (@MrsWest52939230) reported

    @Shawhelp Sorry, "Tom" (bot), same answer, no Answer! Is it going to be a week, a month, what? Did the transmission tower in my area topple? Are the underground cables still buried? Will shaw or will shaw not disclose truth about the actual issues? I'm ready to switch providers!!!

  • RoboChiCKEnn RoboChiCKEnn (@RoboChiCKEnn) reported

    @Shawhelp Have Telus representatives reaching out to the community to help reconnect them!

  • ahhhndre Andre Wanlin (@ahhhndre) reported

    @Shawhelp any updates on the outage in Winnipeg, Windsor Park area?

  • damnitconnor Scott doherty (@damnitconnor) reported

    @Shawhelp any eta on Saint Albert internet fix?

  • PBenitez77 Pablo Benitez (@PBenitez77) reported

    @Shawhelp So this is the 5th week with same issue with same channel tans that’s “sportsnet” I only watch that channel on Monday night I’ve spoken to 4 agents on DM all telling me it’s “sportsnet”not Shaw issue so I guess I pay for glitching and it’s annoying

  • BCbonnebelle Bonnie (@BCbonnebelle) reported

    @Shawhelp Internet not working on my TV. Help please

  • MParson73130347 M Parsons (@MParson73130347) reported

    @Shawhelp Issue with internet, TV, everything in Edmonton (Ambleside area). ETA on a fix?

  • SharaVigeant Shara Vigeant (@SharaVigeant) reported

    Well my internet is down. Thanks @Shawhelp - really hard to work with no internet.