Shaw Outage Report in Queen Charlotte, British Columbia

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Queen Charlotte, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Queen Charlotte and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (61%)

2. 

   TV (16%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (6%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Cam Johnston (@CamMakoJ) reported 2 minutes ago

  @Shawhelp @kevinborst I would hope so i got some pro-rated fees when i had an outage before!!!

• VISHAL PRASAD (@VISHALPRASAD) reported 10 minutes ago

  @Shawhelp The internet outage is also affecting North Edmonton.

• Kevin Borst (@kevinborst) reported 10 minutes ago

  @Shawhelp Is there a compensation for customers affected by this outage?

• Hussian (@Endem69) reported 11 minutes ago

  @Shawhelp when can we expect the outage being fixed in T6x? Been more than 5 hours and no update on your live outage update page.

• Buchberger With Cheese (@BuchbergerNfrys) reported 14 minutes ago

  @ShawInfo cannot hold a call in in my home swCalgary. I'm Sorry @TELUSsupport I've ****** up so bad. How can I get out of a brand new contract?

• Jimbo (@TherealBapu) reported 16 minutes ago

  @Shawhelp Hey I did use that service last night after 45 minutes I asked the rep if there was the service outage throughout the system 5 minutes later they said yes. How ******** do the reps not know there is an outage. What a ****** joke of customer service. This is customer service.

• Jared (@Jare) reported 21 minutes ago

  @Shawhelp furthermore, by not being public about the modem provisioning issue (which is affecting hundreds of customers, not “a small number”) and having support reps straight up lie saying it will be resolved *TODAY* (6 days ago) you have lost a customer.

• pens66 (@penspenspens66) reported 22 minutes ago

  @Shawhelp Any update on the internet outage in south Edmonton? Power has been back on for over 8 hours but no wifi and no update on your outage page since 11:25 last night. Need to work online today.

• Busayo Ojo (@bobuszee) reported 22 minutes ago

  @Shawhelp I already chatted custormer service for help but was told there is no ETA to resolve the issue.

• Shaun aka Glassy (@ShaunGl) reported 24 minutes ago

  Thank you @Shawhelp you cancelled my contract, and after all the Bluecurve issues, that's your help? I'm off to @TELUS Thank you and goodbye! #nokisses #herestofibreoptic