Shaw

Shaw Outage Report in Queen Charlotte, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Queen Charlotte, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Queen Charlotte and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Queen Charlotte, British Columbia 11/19/2025 16:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • shelbyae Shelby Lou Who (@shelbyae) reported

    @Shawhelp any issues in the Edmonton area? Pixelation and audio drop out randomly on multiple channels at random times

  • Ethereal_JT Jason, full of rage (@Ethereal_JT) reported

    @Shawhelp the cable tv and internet is down at my place. Any known outages?

  • LRizzles Lindsey Ross (@LRizzles) reported

    @Shawhelp hi we have a blue curve modem and we’re experiencing a lot of connectivity issues. Our devices continue to say our network is not secure and that we need to switch to WAP2 (AES) from what Apple says we have which is WAP2 (Tik). Would this cause our connectivity issues?

  • PeterVogel Peter Vogel (@PeterVogel) reported

    @mrkaswa @Shawhelp Keep me posted. I'm not sure if it's related but we also have continual, sporadic, brief internet outages that generally appear inconsequential, but are noticeable on Zoom etc. calls. The problem occurs on WiFi and ethernet connected machines. This has occurred over many months.

  • agreatgadsby Tammy❤ANTIFA❤Sloan (@agreatgadsby) reported

    @Shawhelp I am so pleased with my service and even more so about my bill! I am saving about $255/mth!

  • NicelyNabil Hanker and Chief (@NicelyNabil) reported

    Ok, not sure what to do. Need help. Have to choose for TV and Internet between Shaw and Telus. What to do? RT for a better sample. @ShawInfo @TELUS

  • nockturnalguy theschoolofhardnocks (@nockturnalguy) reported

    Hey @VMediaTV, our Internet went down 3x today. Spent 40 min on hold this last time. Wound up signing up for @ShawInfo while I waited. I guess you shouldn't have cheaped out on support?

  • SanjaySandy Sanjay Karthikeyan (@SanjaySandy) reported

    @ShawInfo @Shawhelp Thank you for referring my account to collection while I am stuck in India and not been able to keep with piling up payments. Reached out to your agents as early as Feb 2021, they didn't help me through pandemic situation. Feeling bad as longtime customer👎

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp @shelbyae Hmm, same problem that support is so certain has nothing to do with Shaw's transmission of the TV signal that they are sending a tech to my house. 🤔

  • PSPilates Yvonne Bray (@PSPilates) reported from West End, British Columbia

    @Shawhelp I tried BlueCurve. Since an outage, I have pixelation, sound drops multiple times in last 3 days. It is TV shows and recorded shows. I have done all the resetting both modem and BlueCurve box to no avail and I moved the modem to a higher level. So what is the solution?