Shaw

Shaw Outage Report in Queen Charlotte, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Queen Charlotte, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Queen Charlotte and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Queen Charlotte, British Columbia 12/19/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ryancoller Ryan Coller (@ryancoller) reported

    @Shawhelp good morning, is there any known issues in the Douglasdale area this morning? We are having some trouble connecting.

  • cpt_silverfox William Stanley (@cpt_silverfox) reported

    TIL @shawinfo doesn't support any modems over 300mbps that allow control of the DNS Settings I am really not looking fwd to having to switch providers.

  • skullplanter You storming personification of an **** discharge (@skullplanter) reported

    @Shawhelp Net just went down in Lorette MB. Any idea what's up?

  • TrevorBoller trevor boller (@TrevorBoller) reported

    Anyone who else’s Shaw Tv not work?? This is getting to be a problem. #shaw #YEG @Shawhelp

  • MrsMajSeanBond Julia (@MrsMajSeanBond) reported

    @Shawhelp curious why your customer service folks think talking down and dismissing client concerns is appropriate? When trying to gather info on a new phone, maybe their training shouldn’t include “act like the client is an idiot” 🙄 #timetocancel

  • Nolanpctech Jeremy Nolan (@Nolanpctech) reported

    @Shawhelp Already tried online support just don't understand why it takes 20 min to look up an account. Just overall unimpressed

  • emtd44 Betty (@emtd44) reported

    @Shawhelp After the Shaw tech was here last Thur & Friday for another issue, my printer which is connected through the pod wouldn't work.(It had worked before) I spent an hour on the phone today with a tech who said that she couldn't even see a pod on my device list and they 1/2

  • I_Am_The_Storm_ Heather Cook (@I_Am_The_Storm_) reported

    @Shawhelp It is always "the problem is out in the hub" or node or whatever is the entry point to the neighbourhood... and ask us to keep calling so they can come out and SAY THE SAME THING...

  • SunshinesDad SunnyD (@SunshinesDad) reported

    I am finally done with @Bell. Finally switched the last 2 members of my family over to @ShawInfo mobile. It isn't a perfect service but I will live with it for the cost. For these two my monthly bill will drop from $225 to $65. #hallelujah

  • sunsethill 🍁Allan Williams🍁 (@sunsethill) reported

    @Shawhelp Are there any issues with TV services in the West Kildonan area of Wpg? Internet is fine, no TV though...