Shaw

Shaw Outage Report in Queen Charlotte, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Queen Charlotte, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Queen Charlotte and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Queen Charlotte, British Columbia 12/13/2025 21:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • mrjdlly Michael Donnelly (@mrjdlly) reported

    @Shawhelp wtf is with intrnet

  • AdvocatingHere Beautifully Inclusive (@AdvocatingHere) reported

    Seriously @Shawhelp ever since I upgraded my internet it is super unreliable! You are about to lose a really really long term customer. :( dropping mid meeting or presentation is unacceptable.

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @Shawhelp Yeah, it’s not that. Over at my dad’s he has the same issue on the exact same channel.

  • roeteddy Rochelle💉💉⛾🦋💜👩‍🦯🏳️‍🌈 (@roeteddy) reported

    @SDPackard3 @Shawhelp Is that really easy to use? I am not tech savvy lol I used twitch on my phone haha but was so worth it to watch the teams play hockey.. I would do it to support more sports:)

  • Hyfikz1 Hyfikz (@Hyfikz1) reported

    @Shawhelp @nsnwca Internet and TV down DT Calgary as well.

  • dnegrey Dana Negrey Voiceover Artist (@dnegrey) reported

    A story of inconsistent customer service from Shaw: A Shaw technician was at our house to day: a professional, intelligent & friendly young person who represented their employer very well. After attending to our technical issue .../ @shawhelp #BrighterTogether #CustomerService

  • SDPackard3 SDP (@SDPackard3) reported

    @roeteddy @Shawhelp I am terrible with tech& it’s not bad! You can watch live or from the beginning and rewind etc! Tried a lot of different services to be able to stream various tournaments and leagues over the years. I’d love CBC to stream Team Canada games, even if it’s not on the main channel.

  • sushimeg Megumi (@sushimeg) reported

    @Shawhelp haven’t had internet in Calgary downtown/beltline for a few hours. Is there an outage?

  • MLGAnakin Brandon 🇨🇦 (@MLGAnakin) reported

    I am getting the WORST HELP from @Shawhelp I've tried online, phone, everything. I work from home and you are telling me the first open spot is in 7-10 days? This is totally unacceptable. You are costing me more per day then the internet costs in a month. Please. Help. Me

  • dnegrey Dana Negrey Voiceover Artist (@dnegrey) reported

    This is very frustrating for both the technician and me. The tech was doing their best to extend their customer service, along with helping secure a longer commitment from a customer. However .../ @shawhelp #BrighterTogether #CustomerService