Shaw

Shaw Outage Report in Queen Charlotte, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Queen Charlotte, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Queen Charlotte and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Queen Charlotte, British Columbia 03/30/2026 22:10

March 30: Problems at Shaw

Shaw is having issues since 09:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (54%)

    Internet (54%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • brooklynd24 Brooklyn D. (@brooklynd24) reported

    ShawHelp is usually super helpful, but are they really asking everyone saying they’re having the SAME issue to DM them help? It’s clearly a nationwide thing. Not an individual thing.

  • cdnstudent Nick (@cdnstudent) reported

    @Shawhelp sorry that wasn't my question I meant was it more widespread aka on other channels so I know if I have to call this issue in, for us it was particularly bad on BC1

  • momteenytiny Candace Verners (@momteenytiny) reported

    Not sure if others are having problems but #Shaw #shawinternet has been up and down all day. This is bad. May have to give up my loyalty and switch over. No one has been able to work all day #yyj @Shawhelp

  • msobocan Matthew Sobocan (@msobocan) reported

    @B_J_Miller Looking at threads there appears to be many in the west with the same issue. Seems to be specific to @Shawhelp

  • BordFan Bob Heiss (@BordFan) reported

    @Shawhelp Any problems in Lake Country BC. Channels go to black and silent, then come back after a couple of seconds. This happens 4 to 5 times a minute then not for about 15 minutes, then starts again, on all channels.

  • mail2praveensin Praveen Singh (@mail2praveensin) reported

    @ShawInfo still disconnected please help it's more than 7 hours and waiting on cusy care line from one hour ... Message u in private at 20 min before

  • Robyn_M60 Robyn Davidson (@Robyn_M60) reported

    @Shawhelp Hi. My line is physical down. How do I report it?

  • im_andrewtodd Andrew (@im_andrewtodd) reported

    @Shawhelp Almost 24 hours without internet. Couldn't work from home today so will I be seeing a credit on my account? Not to mention the money I couldn't make today. Not a happy customer right now 😡😡

  • raymch888 Ray Chow (@raymch888) reported

    @Shawhelp service on channels are cutting in and out every minute or so. What’s going on?

  • gamma_yyc John Gamma (@gamma_yyc) reported

    @Shawhelp Hey Shaw instead of asking for a DM and account number I'd suggest you investigate and fix this TSN feed issue that is obvious to me is not an isolated incident. And yes, you have a DM from me.