Shaw

Shaw Outage Report in Queen Charlotte, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Queen Charlotte, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Queen Charlotte and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Queen Charlotte, British Columbia 03/24/2026 17:35

March 24: Problems at Shaw

Shaw is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • zyraxo Z (@zyraxo) reported

    My internet is currently not working and on the website, it says that it was supposed to be restored at 6am. I’m in South Richmond. Can anyone please give me an update? @Shawhelp

  • Tiquetonne Maureen Jones (@Tiquetonne) reported

    @Shawhelp Your tv listings for the Knowledge Network evening programs have been totally incorrect for the entire week. Very frustrating when trying to record programs. Still incorrect for tonight.

  • DardanosTV 🔴 LIVE 〣 Dardanos (@DardanosTV) reported

    Hey @Shawhelp I'm fairly certain I pay for more than 2 up. Can you please take a look and see if there are known issues in my area? You competitor has installed Fibre lines in my area and I'm fully prepared to switch to Sasktel at this rate.

  • dmacpher Dieter MacPherson 🚁 (@dmacpher) reported

    @shaan__kapoor @Shawhelp Had this issue when I moved to rural. The split in their business units is frustrating to say the least

  • cacaviajante Cacaviajante (@cacaviajante) reported

    Losing 2 more days of work because @ShawInfo cancelled the visit to fix the internet after almost 2 hours waiting for someone o show up

  • kittenfaceLA Donna (@kittenfaceLA) reported

    @Shawhelp Hi, is your spam filter broken? I have so much trash in my inbox. Please fix this!!

  • mlee_ca MLee (@mlee_ca) reported

    @Shawhelp Hi, are there any internet service disruptions in North Vancouver at the moment?

  • J_rgen Jürgen Valiquette (@J_rgen) reported

    HEY! @Shawhelp @TSNHockey @TSN_Sports WTF??? Blackout our own home team games? Why ******** can I not watch the Jets play?

  • TakaakiMasuda1 Taka🖖🇨🇦 (@TakaakiMasuda1) reported

    @CaptAnth @ShawInfo Aww crap, you're right I am chatting with agent b/c store doesn't accept items

  • ZAKtalksTECH ZAKtalks TECH 🇨🇦 #ZAKpack #TeamUnFiltered (@ZAKtalksTECH) reported

    Not sure if we'll have a stream tonight or not. Internet has been up and down most of the day. 🙁 I've been on the phone with my ISP for the last few hours. If @Shawhelp would bury the exposed temp-line, this wouldn't happen... @ShawInfo