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Shaw

Shaw Outage Report in Queen Charlotte, British Columbia

Why is my Shaw service not working?

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Queen Charlotte, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Queen Charlotte, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • tazimdamji
    Tazim Damji (@tazimdamji) reported from North Vancouver, British Columbia

    @Shawhelp hi my modem seems to be down 😣

  • G_ABALI_S
    ABALI (@G_ABALI_S) reported from Vancouver, British Columbia

    @Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.

  • MyWpgExperience
    Remy A. 🇨🇦 (Downtown Winnipeg) (@MyWpgExperience) reported from Winnipeg, Manitoba

    Just had a @ShawInfo customer chat representative tell me my 2-year internet agreement at $65 per mth 1st yr and $95 per mth 2nd yr was a "deep discount which I should enjoy." (Their words exactly). Considering their current offerings, I both feel both #rippedoff & #punkedoff!

  • cloutier68
    Monique Cloutier (@cloutier68) reported from Vancouver, British Columbia

    @stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.

  • rleiper84
    NotTheOnlyRobert (@rleiper84) reported from Winnipeg, Manitoba

    @I_am_Lisa_R @ShawInfo It's a luxury service.. the fact you can afford cable while others can't afford to pay rent ma less this laughable and petty

  • WhiskeyCoop
    Paul Cooper (@WhiskeyCoop) reported from Winnipeg, Manitoba

    @Shawhelp Good Morning! Are there currently any outage issues in Crescentwood/Armstrong’s Point area. Seem to have lost the internet.

  • brynmw
    Bryn Morgan Williams (@brynmw) reported from Vancouver, British Columbia

    Great. @ShawInfo cable tv down and next available support is next Saturday. No tv for a week would be okay, if I was at school, but it’s Spring Break!!! Time to rethink cable tv and go interwebby.

  • truckguy77
    William Rivers (@truckguy77) reported from Kneehill County, Alberta

    @Shawhelp consulted with Shaw professionals at a retail outlet 2 wks ago with my addrs. Was assured it would be plug n play as there is already Shaw service there. The plan was to pick up the router on the 24th now I am concerned I won’t be able to do that

  • AvantRider
    Great Wall Of Troy (@AvantRider) reported from St. Albert, Alberta

    @Shawhelp My new bluecurve tv and internet is quite terrible. I can’t connect to anyone with in app chat.

  • KimmieQ10
    Kim Q (@KimmieQ10) reported from Edmonton, Alberta

    @Shawhelp need your help! Trying to help my Mom out. Please check your Dm!