Shaw

Shaw Outage Report in Queen Charlotte, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Queen Charlotte, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Queen Charlotte and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Queen Charlotte, British Columbia 02/28/2026 02:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • GigNomad driver (@GigNomad) reported

    @Shawhelp How there is no phone support it's all digital now

  • davedotca Dave Teixeira 🎧 (@davedotca) reported

    Hey @Shawhelp had a call from 833 749-3128 claiming to be Shaw and offering to upgrade our services free of charge. Broken English and asking to confirm info you would have on file. If it was from you YIKES! If not you, heads up.

  • ammomore Alex More (@ammomore) reported

    @Shawhelp Hey Don, tried your troubleshooting steps and chatted with support. All they told us was that our modem was dusty and that’s why Shaw internet doesn’t work. Our modem is perfectly clean by the way

  • JasonKamoh J.kamoh (@JasonKamoh) reported from Abbotsford, British Columbia

    @Shawhelp is there a outage in abbotsford?

  • frdarryl Fr. Darryl Millette (@frdarryl) reported

    @Shawhelp Thanks again. Through the chat we figured it’s an issue that a technician needs to come and fix. Appointment has been made. I also want to give huge props to the chat support person (wish I had the name) - very thorough troubleshooting and super helpful! 👏👏👏

  • VisserMagic Chris Visser (@VisserMagic) reported

    @Shawhelp TBH, I'd switch companies already as6mbps DL internet just doesn't work during work from home orders for weeks if not months at a time. The wife is far more forgiving than I am. Perhaps we could switch and come back after you guys get around to working your stuff out next month.

  • PatWhite1984 Pat White (@PatWhite1984) reported

    @Shawhelp Don’t patronize me. You guys don’t give a crap about us or our services.

  • DaSud Sud (@DaSud) reported

    @Shawhelp I'm getting a "HTTP ERROR 400 Problem accessing /service/preauth. Reason: account is not active:" on a bunch of my emails, please advise what I can do about it.

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

  • JasonKamoh J.kamoh (@JasonKamoh) reported from Abbotsford, British Columbia

    @Shawhelp its 3pm service is out and the next estimated time for it to be fixed is 8am tomorrow morning. Get your **** fixed