Shaw

Shaw Outage Report in Queen Charlotte, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Queen Charlotte, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Queen Charlotte and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Queen Charlotte, British Columbia 02/23/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CautionImBlonde Cathy Taylor 😷 (@CautionImBlonde) reported

    Tuned into TSN3 at 4:00 pm to watch the @EdmontonOilers and nada... we pay for the channel via #shawsatellite but can't watch it. Tried @Shawhelp only to be told its a known issue but that's it. Bet that won't be reflected in the bill.

  • megstoll Megan Stoll (@megstoll) reported

    @JockCartier @Shawhelp @TELUS Yeah, it’s insane how horrible the service is. My parents have faster internet on a farm in the middle of nowhere, Saskatchewan. Brutal.

  • titansandyotes Titansandyotes (@titansandyotes) reported

    @Shawhelp is your website down?

  • NessetRandi Randi (@NessetRandi) reported

    @Shawhelp just had a 90 minute chat session with shaw support to arrange a service call. Could have been a 5 minute phone call. What an abysmally inefficient business process.

  • Sarahtoland18 Sarah (@Sarahtoland18) reported

    @ajlowe4 @Shawhelp Before I dm them. Let me know if they can help you

  • Zanjandro Zan (@Zanjandro) reported

    Why is my Shaw internet this bad? #YYC For two nights it's been less than the less they lie about. @ShawInfo

  • LoloPino Lolo P🇨🇦🇨🇱🏳️‍🌈 (@LoloPino) reported

    @Shawhelp internet is down in Charleswood. This has been several weekends in a row where our internet is down.

  • JHerrms Justin_Herrms (@JHerrms) reported

    My favorite thing about @ShawInfo Internet has got to be the late night disconnects. Imagine taking peoples money and providing this service…

  • philthyfilament Phil フィル (@philthyfilament) reported

    Shaw Business internet is down. @shawhelp won’t help because I’m business account. Their business supports phone hangs up on me while on hold. I’m screwed. I’m pissed.

  • phoenixtg8 Phoenix Boyer (@phoenixtg8) reported

    @Shawhelp - HI, there seems to be a terrible lag time while on the internet today. Slow uploading pages etc. Any reason why in Williams Lake area? Aliens? Thanks for help.