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Shaw outages and service status in Duncan, British Columbia

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The latest reports from users having issues in Duncan come from postal codes V9L .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Duncan, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Duncan, British Columbia

The most recent Shaw outage reports came from the following cities: Duncan, Cobble Hill, and Shawnigan Lake.

CityProblem TypeReport Time
Duncan TV 14 days ago
Duncan E-mail 14 days ago
Cobble Hill Internet 15 days ago
Shawnigan Lake TV 20 days ago
Duncan Phone 2 months ago
Duncan Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • MetalBlonde
    Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

  • Jkihn09
    Jordan kihn (@Jkihn09) reported from Duncan, British Columbia

    @Shawhelp slid into the dms. Having issues with a bunch of channels not working

  • mrichter37
    Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to

  • mrichter37
    Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • mrichter37
    Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!

  • mrichter37
    Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password

  • Captnwilly
    Bill Perry (@Captnwilly) reported from Ganges, British Columbia

    @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JKerby_88
    🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported

    @Sportsnet @Shawhelp I have Sportsnet through my cable provider SHAW and if I sign in do I get Sportsnet now or Sportsnet Now+? Or do I still got to subscribe

  • kobesuperstar
    OTF ŠÃD PÁTRĮŌTŠ FÂÑ (@kobesuperstar) reported

    @ShawInfo yo fix the internet PLZ!! I have homework I need to do. Or else I’m switching to Telus!! We have power but no internet or TV rn #BCstorm

  • TheBechardFive
    Carolyn Bechard (@TheBechardFive) reported

    @Shawhelp send you a dm about an outage.

  • BellDraw
    BellDraw (@BellDraw) reported

    @Shawhelp Am I the only person in Winnipeg who has lost Shaw TV service?

  • dougcrone
    Doug Crone (@dougcrone) reported

    @Shawhelp Internet, tv and phone have been down close to 2 hours in McKenzie Lake area of Calgary. These outages are happening way too often. What the heck is going on?

  • ChristineDeCaen
    Christine DeCaen (@ChristineDeCaen) reported

    @Shawhelp my internet is dropping in and out. ??? But you’re not there so how can i find help

  • ckpon
    C P (@ckpon) reported

    @Shawhelp - my cable box is blinking with both the red light and blue light blinking as well as the immediate symbols below it. Tried unplugging and plugging back in after 30 seconds and it hasn’t rebooted. Is cable down?

  • CindyLouWho_2
    CindyLouWho2 (@CindyLouWho_2) reported

    @FaventeWell We are absolutely compatible (had it last season, have BlueCurve & brand new hardware in Aug 2019) but Centre Ice is not working for us either. The message on screen says we need a subscription @Shawhelp

  • marklaurie
    Mark Laurie (@marklaurie) reported

    @Shawhelp hi we are experiencing lose of signal watching a movie on apple TV. every 5 min we lose the signal for several minuets.

  • derakbtw
    🅾︎🅃🅵 🅳🄴🆁🄰🅺 シシ (@derakbtw) reported

    @kobesuperstar @ShawInfo I’ve been a loyal customer for 55 years but no more I’m switching to Telus ASAP this is ridiculous. Mickey Mouse coverage