Shaw

Shaw Outage Report in Duncan, British Columbia

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The latest reports from users having issues in Duncan come from postal codes V9L.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Duncan, British Columbia 04/18/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (55%)

    Internet (55%)

  2. TV (17%)

    TV (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Duncan, British Columbia

The most recent Shaw outage reports came from the following cities: Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan Internet
CanadaDuncan Internet
CanadaDuncan E-mail
CanadaDuncan Internet

Community Discussion

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Shaw Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    @sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.

  • Jkihn09 Jordan kihn (@Jkihn09) reported from Duncan, British Columbia

    @Shawhelp slid into the dms. Having issues with a bunch of channels not working

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?

  • Captnwilly Bill Perry (@Captnwilly) reported from Ganges, British Columbia

    @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • mrhof777 Steven Hoffort (@mrhof777) reported

    @Shawhelp Shaw Cable issues. But Shaq is prob pissed off too.

  • edgemontmom Jill (@edgemontmom) reported

    @Shawhelp your website says there is an outage in Alberta, Moosejaw and Saskatchewan- black screen or subscription message - fix in progress. Why are you not advising people?

  • amjwatson Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta

    @Shawhelp Hi. Shaw tv not working this morning. Every channel shows the “not subscribed “ message.

  • amjwatson Anne Marie Watson (@amjwatson) reported

    @Shawhelp Box has been rebooted. Didn’t help.

  • edgemontmom Jill (@edgemontmom) reported

    @Shawhelp we have no cable service working in NW Calgary, what is happening?

  • YB_IrieDuck Laur_YYC 🇨🇦 (@YB_IrieDuck) reported

    .@Shawhelp once again you suck been “holding” for online chat for over 30 min no cable service for over 2hours now I have to leave do this BS has to start all over again when I get home NOT IMPRESSED 🤬

  • aap53 Andy Potter (@aap53) reported

    @Shawhelp Doesn’t help at all. Have refreshed twice

  • Savi4Rock SaviRocks (@Savi4Rock) reported

    @MissAlyssaChuk @Shawhelp Out in Calgary, seen reports from as far north as Edmonton with the same problem

  • gopherboy316 🇨🇦 James Barnes 🇨🇦 (@gopherboy316) reported from Calgary, Alberta

    @Shawhelp Is there an outage in NW calgary?? all my channels say not authorized

  • AlbertaBeluga AlbertaBeluga (@AlbertaBeluga) reported

    Hey @Shawhelp - every channel of mine is showing NOT AUTHORISED. Am hearing the same from others in Edmonton and Calgary. Checked your Twitter account, but no notice of any service disruptions ... what is going on? #yegnews #yeg #yyc