Shaw Outage Report in Duncan, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (47%)
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E-mail (20%)
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TV (15%)
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Total Blackout (9%)
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Wi-fi (8%)
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Phone (1%)
Live Outage Map Near Duncan, British Columbia
The most recent Shaw outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
||
| Duncan |
TV | |
| Duncan |
Internet | |
| Duncan |
TV | |
| Duncan |
TV | |
| Cobble Hill |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Duncan, British Columbia
Latest outage, problems and issue reports in Duncan and nearby locations:
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to
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Bill Perry
(@Captnwilly) reported
from
Ganges, British Columbia
@Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password
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Jordan kihn
(@Jkihn09) reported
from
Duncan, British Columbia
@Shawhelp slid into the dms. Having issues with a bunch of channels not working
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Bri
(@cyberqt) reported
@Shawhelp It's not an account issue. The fibre+ gateway 2 doesnt allow port forwarding thru the IP like most modems. It directs you to the app, which is hit or miss showing devices that are connected. Port forwarding should take 5 minutes. Forwarding by device is silly
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D S
(@AdultInDaRoom) reported
In the last 18 months, internet reliability from @ShawInfo has been atrocious. Again, service is down!
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Nobody's Fool
(@Canadian_Guano) reported
Not impressed with @ShawInfo decrease in customer support. Maybe looking into changing when the contract is up.
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Alan
(@prosportsfan) reported
I pay $135/mo for my internet. My XB6 modem is defective (it's louder than my PC under load). I offered to pay to upgrade the modem, only to be told I had to sign to a 2-yr contract to do so. What a joke. This is why people are going to Telus. Terrible. @ShawInfo @Shawhelp
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Justin
(@89leviathan) reported
@Shawhelp anyone in Edmonton SW area having internet issues? #yeg
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Stacy V
(@averbrug) reported
@Shawhelp The internet is still down in my area in Calgary. When will it be back up?
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mrslprime
(@mrslprime) reported
from
Vancouver, British Columbia
@Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.
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Tibalt Ablaze.
(@Ansovald) reported
@CRTCeng @Rogers @ShawInfo So shaw satellite will be affected.. great add another 40 bucks on top of we already pay.. and I thought the CRTC was here to help the consumers and stop **** like this.. like how YOU were going to help reduce cell phone bills THAT HAS YET TO HAPPEN.
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Lowgrin
(@Lowgrin) reported
@Shawhelp We've lost internet on two sperate lines in the Barlo area. It's been up and down for the past three days.
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l.k.w
(@heartembrace) reported
We are a relatively new customer to Shaw. @Shawhelp once or twice a week we lose our internet tv connection. We never had these problems with @TELUS What is up with the constant loss of connection? And you drop signals too (separate issue).