Shaw Outage in Duncan, British Columbia

@ShawInfo considering Shaw Mobile supports eSIM, is there plans to support cellular Apple Watch?

@Shawhelp just have a question a couple months ago upgraded to fiber gig l but after the slow internet issue that you guys were having recently my latency on my Xbox it went up to 81ms and it was only 39ms before

@sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.

Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?

We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

@Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

@Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password

@Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!

@Shawhelp slid into the dms. Having issues with a bunch of channels not working

@Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to

@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

@Shawhelp I've done this. I've selected a show scheduled to record, but there is no word CANCEL on the screen of my phone. No option to cancel is visible. Only more info is visible, click on that, no cancel option there either. The word CANCEL is not there.

@Shawhelp is there issues on certain channels? Pixelating on various channels but not continuously.

@ShawInfo Funny business model you have. Call today about reinstating my services for what I was offered before they were Disconnected. Told it was going to be $60 more per month because I was an existing customer and would rather have me switch to Telus for the next two years.

@Shawhelp This is about deleting RECORDED shows on App. I need info on how to CANCEL shows scheduled to record. See no option offered to cancel when I look at my Scheduled recordings. Thanks.

@Shawhelp That's not my question. If I move out of a Shaw Mobile eligible area (for example, move from Vancouver to Squamish), will SHAW cancel my service?

@Shawhelp 3rd day of my intent losing connection randomly and modem randomly restarting and its effecting my work. Please help.

@Shawhelp if I lived in one of the areas worthy of being eligible for Shaw Mobile and became a mobile customer, then later moved to an area not considered important enough, would you cancel/close my Mobile account?

@Shawhelp anyone else having internet problems I. #Tuscany #yyc ?

@ShawInfo @TELUS I'm paying the full bill off in any case but note to @ShawInfo - all those services I'm paying for right now will go bye-bye - and I will make it a point for others to know where the #ShawTV personal service is going. #YEG I am NOT happy.

@ShawInfo Telus anyone? Our bldg just got new @TELUS fibre installed and @ShawInfo is starting to take advantage of their customer base. News. We can still leave. Two days short of when they know I pay accordingly? Not acceptable. #YEG #YYC No personal customer service is not acceptable.