Shaw

Shaw Outage Report in Duncan, British Columbia

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The latest reports from users having issues in Duncan come from postal codes V9L.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Duncan, British Columbia 10/28/2025 06:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Duncan, British Columbia

The most recent Shaw outage reports came from the following cities: Shawnigan Lake, Duncan and Cowichan Bay.

Loading map, please wait...
City Problem Type Report Time
CanadaShawnigan Lake Wi-fi
CanadaDuncan Internet
CanadaDuncan TV
CanadaDuncan Internet
CanadaDuncan Internet
CanadaDuncan Wi-fi

Community Discussion

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Shaw Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • aroc88 Arnold K (@aroc88) reported

    @Shawhelp hi. My internet just cut out. Are there any issues tonight?

  • CoachCal99 x - Coach Cal 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧🏒🏈🥍 (@CoachCal99) reported

    @kirst_alyssa I find it not much different than the Telus I recently switched from ... EXCEPT @Shawhelp @ShawInfo sold me #FIBRE300.. and did NOT install fibre equipment in my home.. It's COAX, not Fibre. And I never get CLOSE to 300.

  • coconutfrills S (@coconutfrills) reported

    @Shawhelp You mixed up my account information woth another customer.

  • MikolWelham MikolWelham (@MikolWelham) reported

    @TheJourneyGenie @freespiritus @Shawhelp Same issue. Prices rise. Had days with poor or no service but still expected to pay. My internet speed is pathetic but I'm paying for higher speeds. Telus?

  • jeedsjds13 🇨🇦 Ukie Jess 🇺🇦 (@jeedsjds13) reported

    @Shawhelp. West Edmonton outage mayhaps? We're merely blocks from the Shaw west Edm office but just went down about 20min ago...

  • mister_mulligan ChrisMulliganDesign (@mister_mulligan) reported

    @Withane_Lindsey @Shawhelp Yep, and my TV has been bad, digital freeze and sound dropping out. :/

  • WakeUpSuper Adam Savidan (@WakeUpSuper) reported

    Hey @ShawInfo your internet service has been a test of my patience today.

  • My_Scrubs My Scrubs 🇨🇦 (@My_Scrubs) reported

    @Shawhelp Wifi down and was told by your customer service that an old modem was put in by Shaw. My debit machine won't work until a technician comes to update your old modem. Why am I having a hard time getting confirmation as to when they are coming????

  • TheJourneyGenie TheJourneyGenie (@TheJourneyGenie) reported

    @Shawhelp Aaaaand no answer. Typical - look like you care, then do nothing when the customer is still unsatisfied.

  • tonymontanti Anthony Montanti (@tonymontanti) reported

    @Shawhelp Is the internet down? We are completely dead in the water