Shaw Outage Report in Duncan, British Columbia

@ShawInfo considering Shaw Mobile supports eSIM, is there plans to support cellular Apple Watch?

@Shawhelp just have a question a couple months ago upgraded to fiber gig l but after the slow internet issue that you guys were having recently my latency on my Xbox it went up to 81ms and it was only 39ms before

@sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.

Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?

We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

@Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

@Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password

@Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!

@Shawhelp slid into the dms. Having issues with a bunch of channels not working

@Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to

@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

@Shawhelp @hartreef_singh Service restored

@Kas3er4 @Shawhelp Shaw wifi is down northeast side?

@Shawhelp My internet is down at Northeast Calgary. Wifi box stuck at flashing green. Restarted the router already

@Shawhelp I tried messaging you and your agent River just took off without any further help.

@Shawhelp My Shaw Chat is not working. My wifi box is stuck on flashing green after resetting from solid red.

@shawhelp Have lost everything, internet, Shaw home phone, Shaw tv. HELP

@Shawhelp Internet is down in south Surrey / wicket rock area. Any ETA on that

@ShawInfo hey who do I speak to to complain about one of your customer service? They told me I was off contract and I needed to sign up again then told me the package I chose would be cheaper for more, but it was just more.

@ShawInfo is there something wrong with your webmail? The page to login hasn't loaded for me for days n

@Shawhelp If you live in victoria I highly suggest never getting shaw mobile way too many dead spots fido was alot better