Shaw

Shaw Outage Report in Duncan, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Duncan, British Columbia 11/23/2024 07:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (16%)

    TV (16%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

  • Jkihn09 Jordan kihn (@Jkihn09) reported from Duncan, British Columbia

    @Shawhelp slid into the dms. Having issues with a bunch of channels not working

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!

  • Captnwilly Bill Perry (@Captnwilly) reported from Ganges, British Columbia

    @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • justinem Justine (@justinem) reported

    In almost ~1.5 decades, I’ve NEVER had so much go wrong in a single day. Things that are mostly unrelated. Internet. Old VPN. New VPN. Mac black screening for the first time ever. @Shawhelp, I don’t have time for this, and my old VIP number was disconnected. (Send the new # plz)

  • EricJFranck ericf (@EricJFranck) reported

    @Shawhelp @Ysil69 I'm seeing the issue too. How can I follow the ticket so I know when it's fixed?

  • TvCooken CookenTV (@TvCooken) reported

    @Shawhelp Hard to tell you what my favourite video game is when ping to all the game servers is still over 100 for a majority of those in Edmonton due to the routing. So gaming for all of us sucks right now. Not to mention the lag.

  • jaayday J Bell (@jaayday) reported

    Hey @Shawhelp the internet at our business is down [we can’t operate] & I’m stuck on hold. Can you help?!

  • randomdh Don Hoglund (@randomdh) reported from Surrey, British Columbia

    Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help

  • upyourmedia Dan LaRocque (@upyourmedia) reported

    @Shawhelp That never helps, that's why they call me. 1000 MB of space is simply not enough. Gmail offers 10 GB, Telus offers 15 GB. Hard drive space is cheap.

  • HunterTanja Tanja Hunter (@HunterTanja) reported

    @Shawhelp hey all, is there an outage in Lloydminster? My internet won’t connect. Tried rebooting / disconnecting cables three times. No luck. Can’t get any work done...

  • scaryfish Andy Roberts (@scaryfish) reported

    Signed up with Shaw Internet on March 10th. Turns out they don't service our building and the account should never have been set up. Wasted an hour on the phone and half a day off work. And *I* had to call Shaw to initiate the refund. AWFUL customer service. @ShawInfo @Shawhelp

  • sqwabb Stanley Q Woodvine (@sqwabb) reported

    @StanPP7 Apropos of nothing, I couldn't help but notice this morning that one instance (in the 1400 block W Broadway) of the free #ShawGo #WiFi that @Shawhelp rolled out last March -- to help everyone "work remotely" -- was gone. #Vancouver

  • Bigpoppa_G_Rock Big Poppa G Rock (@Bigpoppa_G_Rock) reported

    @Shawhelp can't even log into shaw support website. Get error message. No internet here in #RichmondBC since 9:50pm was slow aswell. On fiber.