Shaw Outage Report in Duncan, British Columbia
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The latest reports from users having issues in Duncan come from postal codes V9L.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (14%)
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Total Blackout (11%)
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Wi-fi (9%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Duncan, British Columbia
The most recent Shaw outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
TV | |
| Duncan |
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| Duncan |
Internet | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
Internet |
Community Discussion
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Shaw Issues Reports Near Duncan, British Columbia
Latest outage, problems and issue reports in Duncan and nearby locations:
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...
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Nicholas Evans
(@Big_Nick92) reported
from
Duncan, British Columbia
@Shawhelp just have a question a couple months ago upgraded to fiber gig l but after the slow internet issue that you guys were having recently my latency on my Xbox it went up to 81ms and it was only 39ms before
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?
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Bill Perry
(@Captnwilly) reported
from
Ganges, British Columbia
@Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to
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Jordan kihn
(@Jkihn09) reported
from
Duncan, British Columbia
@Shawhelp slid into the dms. Having issues with a bunch of channels not working
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
@sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Rudy the Red-Beaked Reindeer
(@opiatedforty9) reported
@Shawhelp @nflnetwork seems to be down?
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Albert Kim
(@albertvancouver) reported
@Shawhelp My internet has been down since I woke up at 5am - central Vancouver. Restarting the router didn't help. I see that there is a maintenance notification - how long will this take?
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Bayan Tweeq
(@bayanalhorani) reported
@Shawhelp when I told them my problem has been not resolved for 6 months, they said not our problem you have to pay, they don't give a sh, and they don't care about the customer. Don't go with them telus is the best.
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Gregory Arnold
(@Deprio12) reported
@ShawInfo All three off my boxes are down. (No IP) NO Signal. A obvious external line problem and the best you can do is send a TECH out 3 days from now? I have no TV and your chat guy is giving me attitude! Are you kidding me? Where is your customer service? @MrComplaintBox
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Mama💗
(@_Nwachinemere) reported
@Shawhelp hello, my network is out again this morning. Is this getting resolved
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rico
(@rico11287797) reported
@Shawhelp Hello, is service down around Hastings Sunrise area? My internet was down last night around 9:30 pm and no service this morning either
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Matthew Ming Li
(@MatthewLiPiano) reported
@Shawhelp Internet is down in Richmond…is this a known issue?
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Gregory Arnold
(@Deprio12) reported
@MrComplaintBox Second day of attempting to get my @ShawInfo cable TV Line serviced with zero satisfaction! A huge 0 for customer service and satisfaction. Day 2 no service!
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Brian Dyck
(@littlevoice1242) reported
@Shawhelp. Internet, TV and Phone have been offline for more than 8 hours in the London Road area of Lethbridge. Restarted modem more than once and nothing. Please help.
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Yus Yorhead
(@Koodo97749928) reported
@Shawhelp all possible means were tried. it became functional yesterday around the time your shift started. please look into why the incident wasn't recorded on the outage support page #PaulMcAleese #needstoknow