Shaw

Shaw Outage Report in Ranfurly, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ranfurly, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ranfurly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ranfurly, Alberta 12/04/2025 15:30

December 04: Problems at Shaw

Shaw is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • SwiftySr Douglas D. Swift (@SwiftySr) reported

    @ShawInfo your customer service is appalling. Telus has been calling regularly. Time I listen to what they have to say

  • VancouverBlues G (@VancouverBlues) reported

    @Shawhelp Do you have a direct number for your Customer Retention dept? Also, if I don't get what I am paying for, can I cancel the contract you locked me into? And, did you use the pandemic to lay off good staff? Why no overnight tech help while you advertise that you have it?

  • ShanMcElroy ShanMcElroy (#HandsOffMyPension) (@ShanMcElroy) reported

    @Shawhelp please help. Do I wait until you have fixed the problem or do I call and have you reset? I’m in south Edmonton. No cable all day. Please provide information.

  • KerryA_ Kerry (@KerryA_) reported

    @Shawhelp Can you please respond to dms? This service used to be great but now it takes hours to get a response.

  • amjwatson Anne Marie Watson (@amjwatson) reported

    @Shawhelp Account info was sent half an hour ago. Haven’t heard back yet, and the issue persists. Any updates?

  • ki3 Beth (@ki3) reported

    @Shawhelp Called your support number and it’s a 2hr wait

  • StanfordDsilva Stanford Dsilva (@StanfordDsilva) reported

    @Shawhelp I’ve been unable to connect to my internet since this morning and have been trying to get technical support but have been waiting for 2 hours now. I’m unable to work today because of this. Can you please help?

  • askrickdotcom Rick (@askrickdotcom) reported

    @YYCCowboy @Shawhelp Go My Shaw account>>>Manage TV>>>Trouble shoot>>>refresh Channel list. Worked for us.

  • Laurie70251378 Laurie (@Laurie70251378) reported

    @Shawhelp Calgary has no service

  • mikehermary Mike Hermary (@mikehermary) reported

    @Shawhelp No. It is not working correctly on those browsers.