Shaw

Shaw Outage in Surrey, British Columbia

No problems detected at Shaw

If you are having issues, please submit a report below.

The latest reports from users having issues in Surrey come from postal codes V3Z, V4N, V3W, V3R, V3S, V3T and V4A.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Shaw problems in the last 24 hours in Surrey, British Columbia

The following chart shows the number of reports that we have received about Shaw over the past 24 hours from users in Surrey and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Shaw Outage Chart in Surrey, British Columbia 10/22/2021 11:45

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 60.56% Internet
  • TV 16.93% TV
  • Wi-fi 10.28% Wi-fi
  • Total Blackout 5.33% Total Blackout
  • E-mail 4.98% E-mail
  • Phone 1.92% Phone

Shaw Outage Map Near Surrey, British Columbia

The most recent outage reports and issues originated from Vancouver, Surrey, Maple Ridge, Port Coquitlam, Burnaby, Langley, Pitt Meadows, New Westminster and White Rock.

CanadaVancouver Internet
CanadaVancouver Internet
CanadaSurrey Internet
CanadaMaple Ridge Phone
CanadaPort Coquitlam E-mail
CanadaVancouver Internet

Shaw in Surrey, British Columbia Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Shaw Issues Reports Near Surrey, British Columbia

Latest outage, problems and issue reports in Surrey and nearby locations:
  • jthor099 Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia

    @Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?

  • Andiecamille Andie Stewart (@Andiecamille) reported from Vancouver, British Columbia

    @ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬

  • macrae_donnie D Mac. (@macrae_donnie) reported from Vancouver, British Columbia

    @FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in

  • mrslprime mrslprime (@mrslprime) reported from Vancouver, British Columbia

    @Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.

  • QuinnMellCobb Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia

    @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.

  • QuinnMellCobb Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia

    @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.

  • PhilRidinBikes Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from Port Coquitlam, British Columbia

    @Shawhelp The problem is not with WiFi. It is a lack of mobile signal. It's really weak, and never connects at 4G speeds as your coverage map indicates.

  • andrewcook Andrew Cook (@andrewcook) reported from Burnaby, British Columbia

    @Shawhelp why would you cut my internet off after sending me your shaw mobile sim cards? You cut all my service so I have to sign up to tether? I cannot understand why you would do this. A tech now can't come to fix for 7 days. 7!

  • singh_sp colored pencil (@singh_sp) reported from Burnaby, British Columbia

    @Shawhelp - my internet fiber gig plan sucks. disconnected 25 times Ina day. U tech fixed it and worked for 15 days. Again loses connection every now n then. I work from home. Hampering my work. Tech is scheduled for May 10. Should I close my work till then?

  • Wbaz54 Michael Cuddihy (@Wbaz54) reported from Vancouver, British Columbia

    @ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw

  • MyrtleCypress55 Stephanie 🍁 (@MyrtleCypress55) reported from Langley, British Columbia

    @Shawhelp Langley City just went down too! Any eta on when this will be back online?

  • AHMED__1095 Muji (@AHMED__1095) reported from Surrey, British Columbia

    @Shawhelp is there some sort of internet issue going on currently? Can’t seem to connect, have rebooted multiple times

  • randomdh Don Hoglund (@randomdh) reported from Surrey, British Columbia

    Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help

  • ItsTylerG_ Tyler, The Creator (@ItsTylerG_) reported from Surrey, British Columbia

    @Shawhelp you guys still down? i know there’s been service outages in Surrey n i’m currently affected, jus wanna know a possible ETA :)

  • YouTravel Ursula Maxwell Travels (@YouTravel) reported from Surrey, British Columbia

    Why do I pay @Shawhelp so much for Internet monthly and they tell me I'm 'unstable'?! Okay, to be precise "Your connection is unstable". Now, honestly! What next! 🥴

  • loop1277 Crystall (@loop1277) reported from Vancouver, British Columbia

    @Shawhelp are you guys having phone/internet issues in greater Vancouver??? Both my phone and internet are down at my business

  • ItsTylerG_ Tyler, The Creator (@ItsTylerG_) reported from Surrey, British Columbia

    @Shawhelp my wifi is down on all my devices. Have reset the router and still nothing.

  • allen_jessica Jessica Ruth (she/her) (@allen_jessica) reported from Vancouver, British Columbia

    @Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.

  • ls69360 Leandro Santos (@ls69360) reported from Burnaby, British Columbia

    @ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??

  • BarbersRBetter Farzad's Barber Shop (@BarbersRBetter) reported from Vancouver, British Columbia

    @Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:
  • bhavin_er Bhavin Patel (@bhavin_er) reported

    @Shawhelp Wifi is not working in Saskoon...

  • mcmanus17 D McManus (@mcmanus17) reported

    @Shawhelp 23 shouldn’t be a blackout channel when you live in Edmonton.

  • Noosiekins Vanessa (@Noosiekins) reported

    oh damn @Shawhelp! 1 problemless week & we're back at it again. Black screen followed by connection failed message (though wifi is at full bars). When it came back to life, it landed on a different channel (@GlobalBC to @CTVVancouver). These random drops started again yesterday.

  • Jamie_M_T3 Jamie Murphy (@Jamie_M_T3) reported

    Shaw cable is right on schedule with their internet services going down again. I can’t imagine how people can get anything done outside the city. @Shawhelp

  • tomcoleman2012 tom coleman (@tomcoleman2012) reported

    @Shawhelp @TheNeilInstant Why is shaw down again in west end vancouver. Telus is looking better

  • tomcoleman2012 tom coleman (@tomcoleman2012) reported

    @TheNeilInstant @Techno_dude @Shawhelp Shaw is fing down again in west end

  • TheNeilInstant Neil Instant (@TheNeilInstant) reported

    @Shawhelp Chromecast has said if other apps are able to cast then the problem is with the app itself.

  • TheNeilInstant Neil Instant (@TheNeilInstant) reported

    @Techno_dude @Shawhelp I tried tech support last night, the help will not be coming from there lol

  • Techno_dude Tom Wells (@Techno_dude) reported

    @TheNeilInstant @Shawhelp I am having exactly the same problem. It started about 1 week ago.

  • Neilklammer Neil Klammer (@Neilklammer) reported

    Hey @Shawhelp any chance our internet is gonna start working anytime soon? Scheduled outage was supposed to end 12 hours ago.