Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 01/20/2026 07:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, Scarborough, York and Maple.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Wi-fi
CanadaToronto TV
CanadaScarborough TV
CanadaToronto Internet
CanadaToronto Internet
CanadaYork Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Shayzie1972 X-Shannon (@Shayzie1972) reported

    Anyone else having issues with their shaw service today? Tried the chat service and we were disconnected. Same error code for every channel. @Shawhelp

  • BetamaxRob Anis R. Heydari (@BetamaxRob) reported

    @Shawhelp Any outages affecting St. Albert right now? Shaw TV boxes are stuttering, freezing, losing audio sometimes. Happening across 3 Shaw wireless TV boxes. Rebooted all boxes, rebooted modem repeatedly, reset settings across the board... problem continues.

  • albertarulez Matt (@albertarulez) reported

    @Shawhelp @Harleydadd There are literally DOZENS of us with the same issue. It is not very likely it is a separate issue with each of them.

  • DeanEdmonton Dean Edmonton (@DeanEdmonton) reported

    @S_P_Patrick @Shawhelp Same issue out by Namao in north edm. Keeps freezing up.

  • rjizzlesnizzle RJ (@rjizzlesnizzle) reported

    @PiperFallout @S_P_Patrick @Shawhelp Same on the Northside Londonderry area. We signed up a few months ago and it has gone down every month wish I never switched.

  • mikeh36 Mike Horton (@mikeh36) reported

    @Shawhelp in the Edmonton area. Our internet is fine but BlueCurve TV is pausing/stuttering. That part of the issue with INC0957714?

  • ConnieEngley Connie E. (@ConnieEngley) reported

    @Shawhelp Are there service issues in Edmonton? Have several channels that are having issues. 502 and 552 for sure

  • DeanEdmonton Dean Edmonton (@DeanEdmonton) reported

    @Shawhelp @S_P_Patrick You are getting wide spread reports of outages in #yeg. Quit asking for individual account info and fix the damn services please.

  • oiler_country ▌│█║▌║▌║Alan Smithee - 1 Vax ║▌║▌║█│▌ (@oiler_country) reported

    @albertarulez @Shawhelp over here I'm about 200mbps- I should be ~850. Channels are not working at all and I'm on IPTV That said services slowing.

  • oiler_country ▌│█║▌║▌║Alan Smithee - 1 Vax ║▌║▌║█│▌ (@oiler_country) reported

    @Shawhelp It seems many of us in #yeg are down with shaw cable. I'm in west Edmonton Internet is suffering but still usable (barely) Anything showing up on your end?