Shaw outages and service status in Richmond Hill, Ontario

No problems detected

If you are having issues, please submit a report below.

Shaw generated 1 outage signal in the last 24 hours around Richmond Hill, including 1 direct report.
The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
The most recent signal from this area was received May 4, 5:20 PM EDT.

Internet (75%)
Total Blackout (10%)
Wi-fi (10%)
E-mail (5%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Richmond Hill	Baseline
May 4, 6:40 AM EDT	0	0	0
May 4, 7:00 AM EDT	0	0	0
May 4, 7:20 AM EDT	0	0	0
May 4, 7:40 AM EDT	0	0	0
May 4, 8:00 AM EDT	0	0	0
May 4, 8:20 AM EDT	0	0	0
May 4, 8:40 AM EDT	0	0	0
May 4, 9:00 AM EDT	0	0	0
May 4, 9:20 AM EDT	0	0	0
May 4, 9:40 AM EDT	0	0	0
May 4, 10:00 AM EDT	0	0	0
May 4, 10:20 AM EDT	0	0	0
May 4, 10:40 AM EDT	0	0	0
May 4, 11:00 AM EDT	0	0	0
May 4, 11:20 AM EDT	0	0	0
May 4, 11:40 AM EDT	0	0	0
May 4, 12:00 PM EDT	0	0	0
May 4, 12:20 PM EDT	0	0	0
May 4, 12:40 PM EDT	0	0	0
May 4, 1:00 PM EDT	0	0	0
May 4, 1:20 PM EDT	0	0	0
May 4, 1:40 PM EDT	0	0	0
May 4, 2:00 PM EDT	0	0	0
May 4, 2:20 PM EDT	0	0	0
May 4, 2:40 PM EDT	0	0	0
May 4, 3:00 PM EDT	0	0	0
May 4, 3:20 PM EDT	0	0	0
May 4, 3:40 PM EDT	0	0	0
May 4, 4:00 PM EDT	0	0	0
May 4, 4:20 PM EDT	0	0	0
May 4, 4:40 PM EDT	0	0	0
May 4, 5:00 PM EDT	0	0	0
May 4, 5:20 PM EDT	0	0	0
May 4, 5:40 PM EDT	0	0	0
May 4, 6:00 PM EDT	0	0	0
May 4, 6:20 PM EDT	0	0	0
May 4, 6:40 PM EDT	0	0	0
May 4, 7:00 PM EDT	0	0	0
May 4, 7:20 PM EDT	0	0	0
May 4, 7:40 PM EDT	0	0	0
May 4, 8:00 PM EDT	0	0	0
May 4, 8:20 PM EDT	0	0	0
May 4, 8:40 PM EDT	0	0	0
May 4, 9:00 PM EDT	0	0	0
May 4, 9:20 PM EDT	0	0	0
May 4, 9:40 PM EDT	0	0	0
May 4, 10:00 PM EDT	0	0	0
May 4, 10:20 PM EDT	0	0	0
May 4, 10:40 PM EDT	0	0	0
May 4, 11:00 PM EDT	0	0	0
May 4, 11:20 PM EDT	0	0	0
May 4, 11:40 PM EDT	0	0	0
May 5, 12:00 AM EDT	0	0	0
May 5, 12:20 AM EDT	0	0	0
May 5, 12:40 AM EDT	0	0	0
May 5, 1:00 AM EDT	0	0	0
May 5, 1:20 AM EDT	0	0	0
May 5, 1:40 AM EDT	0	0	0
May 5, 2:00 AM EDT	0	0	0
May 5, 2:20 AM EDT	0	0	0
May 5, 2:40 AM EDT	0	0	0
May 5, 3:00 AM EDT	0	0	0
May 5, 3:20 AM EDT	0	0	0
May 5, 3:40 AM EDT	0	0	0
May 5, 4:00 AM EDT	0	0	0
May 5, 4:20 AM EDT	0	0	0
May 5, 4:40 AM EDT	0	0	0
May 5, 5:00 AM EDT	0	0	0
May 5, 5:20 AM EDT	0	0	0
May 5, 5:40 AM EDT	0	0	0
May 5, 6:00 AM EDT	0	0	0
May 5, 6:20 AM EDT	0	0	0
May 5, 6:40 AM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, and North York.

City	Problem Type	Report Time
Toronto	Internet	14 hours ago
Toronto	Internet	20 days ago
Toronto	Internet	24 days ago
North York	Internet	24 days ago
Toronto	Internet	24 days ago
Toronto	Internet	24 days ago

Nearby cities with recent reports

Toronto

1 recent signals

14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

Algis Akstinas (@AlsoKnownAs_AA) reported 20 minutes ago from Toronto, Ontario
@Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.
Justin T (@MisterJustinT) reported 29 minutes ago from Toronto, Ontario
@CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 33 minutes ago from Toronto, Ontario
Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 35 minutes ago from Toronto, Ontario
@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Lindsay I.R Wiebe (@LindsayWiebeRD) reported 6 minutes ago
@Shawhelp I just came home and tried these. My internet is still down.
Roselle E (@RoselleE14) reported 8 minutes ago
@Shawhelp @Shawhelp yes agreed and it would be helpful if you had a public resource not one only within your account. Even when I look in our account it simply only says network outage since 7:35am and that it is being looked into. @bchydro does this very well and is transparent
Nova (@AeliusYar) reported 10 minutes ago
@Shawhelp is there an internet outage in douglasedale Calgary right now?
Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported 11 minutes ago
Dealing with @Shawhelp @Rogers even when all you did is cancel your longtime Shaw service.. But they keep billing you and hitting you with late charges and threatening cancellation… …when you have already cancelled and sent back modem & tv box, proven by courier waybill.
Lynelle (@Bogey_Putt) reported 14 minutes ago
@Shawhelp is there an outage in North Burnaby/Capitol Hill area? Internet, TV down as of about 9:15am and 5G is very weak signal only on cell? Status?
Drimint (@RisenRealm) reported 15 minutes ago
@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
BWM (@BarryManovich) reported 16 minutes ago
@Shawhelp @oppp Hi there. Can you please tell me how I can connect to support. I’m unable to connect my Outlook (MS 365) subscription using Exchange ActiveSync with my MacBook. It works on my iPhone but not MacBook. Thanks.
'Nucknation (@surrey1111) reported 21 minutes ago
@Shawhelp Hello Folks : First “Happy New Year” to you all !! I need to get in my modems properties and thus want to log in. Typical methods are not working. Can you help please ? I have Rogers with Shaw modemalmost 8 months old.
LFCBeatle (@richyhlfc) reported 22 minutes ago
@Shawhelp Thanks but what about the issue with live chat and not having a phone number?
Matthew Johnson (@McJohnson922) reported 25 minutes ago
@Shawhelp I did already, Sunday night when it was at its worst. The tech was... less than helpful. Lecturing me about my passphrase because I thought I forgot it, only offering the bare minimum in advice, stuff I already knew how to do...