Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 01/21/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, Scarborough, York and Maple.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Wi-fi
CanadaToronto TV
CanadaScarborough TV
CanadaToronto Internet
CanadaToronto Internet
CanadaYork Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    @ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • markjones65 Mark Jones (@markjones65) reported from Innisfail, Alberta

    @Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy

  • JSainsbury99 JSainsbury (@JSainsbury99) reported

    @Shawhelp I will be moving. When I need my service cancelled, can you help me with that?

  • peebos Mike Peebles (@peebos) reported

    @Shawhelp are there any reported outages in St Albert ? Specifically the Lacombe Park area ? We've been down for about 20 minutes now.

  • DevonJHall Loud Mouth Brown Girl (@DevonJHall) reported

    WHY THE HELL DOES @Shawhelp MAKE IT SO HARD TO TALK TO A REAL PERSON?! I DON'T WANT TO USE MESSAGING, I WANT TO JUST TALK TO A PERSON WHO CAN HELP ME. UGH! I am so frustrated right now, and i KNOW in the scheme of things my not having tv is not a big deal, but damnit!

  • simplex_reverie Jul (Jewel) (@simplex_reverie) reported

    @Shawhelp internet down North central Calgary

  • Iam_Canadian Cory Papineau (@Iam_Canadian) reported

    What's up with @Shawhelp spam filter? Suddenly getting a significant amount of spam coming through. Anyone else experiencing a similar issue?

  • sem3em SemSem (@sem3em) reported

    @Shawhelp To all Shaw Customers: know about Shaw's new way of business! You terminate the home contract (after 10 plus years) because Shaw can't offer you what you want , you get a bill for terminating the contract without any details, you ask why and they send you to collection!

  • irajani1 irfhan Rajani (@irajani1) reported

    @ShawInfo what is the solution for streaming blue curve to Max’s no that flash is no longer supported

  • xoxo_calumhood Ashley (@xoxo_calumhood) reported

    @Shawhelp to be on hold for 45mins then told “our office closes at 10pm” is absolutely ridiculous. Both over the phone and chat refuse to speak with me as I’m not the account holder but my father who is the account holder does not speak English. Figure your customer service out.

  • BusyLazyE The Lazy E (@BusyLazyE) reported

    @peebos @Shawhelp Yes. There is an outage in St. Albert. Started around 4:30pm and affects all services. TV, internet and phone. This is the second one in two days