Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 03/27/2026 12:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (20%)

    TV (20%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto E-mail
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • seesthedanger SteveO (@seesthedanger) reported

    @Shawhelp My connection has been awful for over a week now bouncing from 144.4 Mbps if I'm lucky to 7 Mbps then suddenly just disconnecting. You said to call 1-888-472-2222 which I did & the recorded message says it will be 45 minutes before anyone will talk to me. Seriously? 😡

  • andrew00654110 Andrew (@andrew00654110) reported

    @Shawhelp The chat function is not working on the app, and the CS line just hangs up

  • ChangeMakersXX ChangeMakers (@ChangeMakersXX) reported

    @lunacentreyyc @ShawInfo @ShawClassic Haha what a joke. Do not donate. There are many other worthy organizations not staffed by rude, judgmental and uncaring workers.

  • mr_pegger K (@mr_pegger) reported

    @Shawhelp Is there any way to set up a guest network on the Bluecurve modems?

  • IanGFoss Ian Foss (@IanGFoss) reported

    @Shawhelp I did that before I asked here… I can tell you my share internet is not working.

  • ElleEmmie Carmen Sandiego (@ElleEmmie) reported

    @ecodyl @Shawhelp @kleenpwr Yes mine is also out at 15th and Birch. I spoke to your 24/7 tech help at 3.30am and they said they knew something happened but didn’t know what, so said they were sending someone out to look at it?? Thanks in advance for your help

  • TaylorAustinC Taylor Austin (@TaylorAustinC) reported

    @Shawhelp Don't bother to do it over Twitter, I'm at McDonalds using wifi. Trying to call your ****** service

  • thetrblwthtracy tracy gora (@thetrblwthtracy) reported

    @Shawhelp @ShawDirect @ShawInfo Your update page has said “resolved” twice now and then gone back to “in progress”… can you give an eta because nothing has changed with our cable or internet. Thankfully we haven’t switched to Shaw cellular too.. Thanks for your service #telus

  • BecksinCal Becky (@BecksinCal) reported

    @Shawhelp our services just went down in Citadel, Calgary. I see there’s been issues in Edgemont. Would this suddenly impact us now too?

  • thetrblwthtracy tracy gora (@thetrblwthtracy) reported

    @Shawhelp Actually it’s already on your customer service voice mail. Could you give me better information? @Shawhelp @ShawInfo