Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 01/13/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, York and Maple.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaYork Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto TV
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Buuurrrton Burton (@Buuurrrton) reported

    @Shawhelp Great thanks, now we're on hold on two different chat systems without any replies. SMH. #fail

  • scrawny69 ian moors (@scrawny69) reported

    @Shawhelp can you guys figure out your signal glitches before this game gets going please??? #GoCanadaGo

  • ZaneleMagede zazazee🇿🇼🇨🇦 (@ZaneleMagede) reported

    @Shawhelp any ETA for the outage in Surrey . It’s frustrating that Shaw is not very communicative on the situation.

  • mikehermary Mike Hermary (@mikehermary) reported

    @Shawhelp Various channels are experiencing audio and video interruptions right now. Is this a known issue with Shaw or the broadcasters?

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    Seriously regret installing @Shawhelp Blue Curve TV in October. On the phone with them constantly, complete garbage. Don't do it.

  • PfenTwo Joseph Greenlay (@PfenTwo) reported

    @Shawhelp Intermittent pixelation up and down the dial. V5E area of Burnaby.

  • DionnelAclan D I O N N Ē L (@DionnelAclan) reported

    @Shawhelp any ETA to fix the outage in Surrey? I have an online class in an hour!!!

  • Funny_Face_Guy Funny_Face_Guy (@Funny_Face_Guy) reported

    Worst customer service ever!!! @ShawInfo @Shawhelp

  • ChristineETC Christine (@ChristineETC) reported

    @Shawhelp having trouble setting up equipment we just received today and I’m unable to link my new account to my old profile. Just sent a DM. Thanks.

  • sumit2405 Sumit Agrawal (@sumit2405) reported

    @Shawhelp Internet outage in Surrey Guildford area for more then 17hrs during this pandemic time when most people have to from home, shameful service #shawsucks @CityofSurrey, time to move to @TELUS