Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 02/27/2026 15:25

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, Scarborough and York.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto TV
CanadaToronto Wi-fi
CanadaToronto Total Blackout
CanadaToronto E-mail
CanadaToronto E-mail
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • RitchWorld RitchWorld (@RitchWorld) reported from New Westminster, British Columbia

    @Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.

  • Capicollo587 summer (@Capicollo587) reported

    @veggykim @Shawhelp Same problem in Vancouver with my blue curve !! Tried to talk to customer service online but that was a disaster !!

  • _FRESHPRINTZ_ Fresh Printz (@_FRESHPRINTZ_) reported

    @ShawInfo fix your app so I can Pau my bill please! Been looking for a full month!

  • misssarahchan Sarah Chan (she/her), M.A. (@misssarahchan) reported

    Is anybody’s @ShawInfo broken or is it just me 🥲

  • hawt_pocket Karie-Anne Hawthorne (@hawt_pocket) reported

    @Shawhelp We aren't on thr "service updates & outages" page. I'm in North Langley. And now I can't even watch any tv... the channels aren't working.

  • Cinnamo02380678 Cinnamon (@Cinnamo02380678) reported

    @Shawhelp Sorry, I don't do dm's for a number of reasons, and should not be forced to. All I'm asking is for you to to get to the bottom of this pixelation issue from the bigger networks, or your IT department. I'm not the only one that has this issue.

  • Cinnamo02380678 Cinnamon (@Cinnamo02380678) reported

    @Shawhelp Is there someway you can fix the pixelation and cutting out of your higher channels? Its getting to be a regular thing in #yvr and teally annoying. I pay for clear channels, not this bullshit. Shall i move to #Telustv?

  • Krystalily369 Krystal Hansen (@Krystalily369) reported

    .@ShawInfo Is anyone else’s internet down in West Vancouver?

  • GawlsUnlimited Natasha ♧ (@GawlsUnlimited) reported

    @ShawInfo GET YOUR ACT TOGETHER AND FIX THESE DAILY WIFI OUTAGE PROBLEMS.

  • DarrellDykstra Darrell Dykstra (@DarrellDykstra) reported

    @Shawhelp It’s back. Modem went to blinking yellow and now it’s back to solid white. There are two blue Shaw trucks just down the street so I’ll chalk it up to them.