Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 01/13/2026 11:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, York and Maple.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaYork Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto TV
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • KatyKrisp KatyKrisp (@KatyKrisp) reported

    @Shawhelp I’m in Langley and my internet is still not working even though others in my building have their service back

  • kellybrocklesby Kelly Brocklesby (@kellybrocklesby) reported

    @Shawhelp @marionetta Our business has been down for 24 hours. No phone, internet and no interact machine. I have sent a DM but am not getting an answer. Time to switch our phone lines back!!

  • jasonba97917738 jasonbateman (@jasonba97917738) reported

    @Shawhelp @apeindrapes Do you guys even think when you respond on here ? It’s great to know other people have internet. It really is. We are asking for ourselves. Why ******** would I care that your other customers have internet right now ?

  • AnitaDadeh Anita Dadeh (@AnitaDadeh) reported

    @Shawhelp Maybe get your **** in order. Because there's no reason for my internet to only work 30 minutes a day

  • sara_audreyyy sara tamagotchi (@sara_audreyyy) reported

    @Shawhelp just got service back at 82/207A

  • ahmuhgae 아무개 (@ahmuhgae) reported

    @Shawhelp It has now been over 40 hours since the #internet was down. This is not acceptable. We are living in year 2021. All the other areas in #langley have their internet back except for my neighbourhoods. @CTVVancouver @NEWS1130

  • bertseyebrows Derrick S (@bertseyebrows) reported

    @Shawhelp We’ve been pretty patient, 32hrs now without service and very few updates.

  • bryanrowsell Bryan Rowsell (@bryanrowsell) reported

    Internet outage still ongoing in Red Deer, @Shawhelp.

  • MyrtleCypress55 Stephanie 🍁 (@MyrtleCypress55) reported from Langley, British Columbia

    @Shawhelp Langley City just went down too! Any eta on when this will be back online?

  • robbie_stew Rob Stewart (@robbie_stew) reported

    @Shawhelp I talked to them, was on hold for an hour but they said they were working on the problems from the fire to get internet working in Langley