Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 02/16/2026 08:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, Scarborough and York.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Wi-fi
CanadaToronto Total Blackout
CanadaToronto E-mail
CanadaToronto E-mail
CanadaToronto Internet
CanadaToronto TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • harper_vii Ian Harper (@harper_vii) reported

    @5pinwinnipeg @RaquelH_07 @Shawhelp Same problem here. Really frustrating, 4K becomes 100p, black screen, skipping 20 seconds of footage at a time, cutting out completely with regularity. Awesome quality of service.

  • Ali41227540 Ali (@Ali41227540) reported

    @ShawInfo I called shaw customer service and they mentioned that they don't know the resources of the tweet and they can not confirm it actually correct.

  • Expychick Kim (@Expychick) reported

    @Shawhelp Hi I use my iPad to watch tv on Shaw blue curve app. I use it everyday as my regular way to watch my recorded shows. Some of the recorded shows freeze up. It still play audio. I have re-installed the app but same issue. If I watch on Shaw box it is fine. Please advise

  • mc_janine Janine McCaw🇨🇦 (@mc_janine) reported

    @Shawhelp promised me a new box August 19. I know because I got the return label. Guess what? Never sent it. Hopefully it will come now that I spent another 40 minutes online.

  • SHHGeo P. (@SHHGeo) reported

    @ShawInfo It's not working. When I dial a number in Iran, it plays a music in the background instead of dial ring!

  • 30inchlacewig greg borrowed TEN THOWZAND DOLLERS? (@30inchlacewig) reported

    @ShawInfo stop playing with me cause why tf my internet slow and I’m here crying

  • philthyfilament Phil フィル (@philthyfilament) reported

    Shaw Business internet is down. @shawhelp won’t help because I’m business account. Their business supports phone hangs up on me while on hold. I’m screwed. I’m pissed.

  • Mr_Smokey_Joe MrSmokeyJoe (@Mr_Smokey_Joe) reported

    @Shawhelp Okay, so you want me to download the bluecurve home app to set up the modem you sent me. But i need wifi to download the bluecurve app? WTF?

  • Zak_M2904 Zak.M (@Zak_M2904) reported

    @TELUS @ShawInfo We expect the same support from you

  • eastjl Jim A 🇨🇦 (@eastjl) reported

    @Shawhelp Is there also an outage in Thorncliffe, Calgary NW I see one listed for Huntinghills, but mine is out also.