Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 01/16/2026 03:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, York and Maple.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaYork Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Shakespeare604 Tanev's Grill (@Shakespeare604) reported

    Bi-annual reminder that @Shawhelp mobile service is one of the shoddiest consumer services available in this province, and you shouldn't even consider buying it.

  • whydidicomeback Sigh (@whydidicomeback) reported

    Hey @Shawhelp when you do massive outages/updates; can you please inform your customers ahead of time? I have international clients that I do business with and my meeting was shut down because you completely shut my services down for an “update”

  • 834the The 834 (@834the) reported

    @Shawhelp Would u please trace , where the service is installed ? Based on the account number ?

  • Rogie_The_Medic Rogie_The_Medic_Says_Wear_A_Mask. 🇨🇦 (@Rogie_The_Medic) reported

    @Shawhelp @sassimommi Do you have any updates to share on the outage in Innisfail? Would be nice to know how long the outage may last and what the problem is.

  • Stormkiko Stormkiko (@Stormkiko) reported

    @APSpoon @Shawhelp @CRTCeng are there any regulations about ISPs not providing advertised speeds and neglecting to inform customers about ongoing known issues? Asking for a friend.

  • adifood1234 Adi lally (@adifood1234) reported

    @TELUSsupport Hey Telus how do you feel that your putting data caps on people internet even when it’s such a hard time for people with the pandemic look at @Shawhelp they never have a data cap on any of there plans . @CRTCeng how do you feel that Telus is charging people overa

  • NerdyNessa88 Vanessa (@NerdyNessa88) reported

    @APSpoon @Shawhelp Absolutely ridiculous. @Shawhelp Shouldn't be allowed to charge someone for their full package, not inform them of an outage and than not do something to help their bill out while getting garbage internet.

  • RoboChiCKEnn RoboChiCKEnn (@RoboChiCKEnn) reported

    @Shawhelp Service Tech just contacted me. Will be 15-20mins. Atleast he is going to show up.

  • Paul_Mansell1 Paul Mansell (@Paul_Mansell1) reported

    @ShawInfo this is the worst service I’ve had from a company EVER. 29 hours and counting without internet service. Loyal customer since 2006. #telus here I come.

  • opiatedforty9 Opiated (@opiatedforty9) reported

    @Shawhelp I'm having issues connecting my PS4 and Sony seems to think it's an issue with my wifi