Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 10/19/2025 05:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, Scarborough, Vaughan, Concord, Maple, Woodbridge, Markham, Richmond Hill, Thornhill and North York.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaScarborough Total Blackout
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Lantec26 Winston (@Lantec26) reported

    @Shawhelp internet is out in Coquitlam. Is this part of the fraser valley outage or something else? Already tried the modem reset.

  • DJBurnOutB DJ Burn (@DJBurnOutB) reported

    @Shawhelp any ETA in a fix for the silver springs outage? Hour three here. We’re getting to the point where my family is gonna start taking to each other #yyc

  • PopaTonka PopaTonka (@PopaTonka) reported

    @Shawhelp @ShawYEG South side edmonton has zero service what's happening????

  • JJDemkiw Julian (@JJDemkiw) reported

    Anyone else have @Shawhelp internet issues in #yxe east side?

  • rubberduckie___ rubberduckie (@rubberduckie___) reported

    hey sorry yall, i wanted to do a big old 24 hour subathon birthday thing today but my isp @ShawInfo is being terrible and not giving me anywhere near the bandwidth or upload im paying for. im not ok with stream tanking that bad we'll have to do it another day. again sorry yall

  • RoboChiCKEnn RoboChiCKEnn (@RoboChiCKEnn) reported

    @Shawhelp all patients is gone with your company. I hope everyone in town leaves your crap services. This is an absolute joke!! Way to go being most useless ISP there could ever be 👍

  • RoboChiCKEnn RoboChiCKEnn (@RoboChiCKEnn) reported

    @Shawhelp You guys are so ******* useless!! So nothing will be fixed until the 22nd? An entire ******* week? Go **** your selves. Hope Rodgers deletes your company. ******* useless ***** man.

  • MamtiminHazrat Mamtimin Hazrat (@MamtiminHazrat) reported

    @ShawInfo @ShawInfo @Shawhelp you guys are ******* ridicilous. Solve the ******* problem in Richmond brighouse you ******* pricks

  • MamtiminHazrat Mamtimin Hazrat (@MamtiminHazrat) reported

    @hanmem3 @Shawhelp @ShawInfo ya, there is a outage info at 8:30 pm, I found the problem 12 pm today, its been 8 ******* hours

  • murrayca1158 Cathy Murray (@murrayca1158) reported

    @Shawhelp so this account isn't tech support? Currently an hour wait on the phone; still waiting on the Chat -- hehe this account was my last resort. The last few times I was told to reboot to fix -- tried that several times, This has been a monthly occurrence for the past while