Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 02/21/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, Scarborough and York.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto TV
CanadaToronto Wi-fi
CanadaToronto Total Blackout
CanadaToronto E-mail
CanadaToronto E-mail
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • cow_lisa Lisa cow (@cow_lisa) reported

    @Shawhelp no internet again in Lloydminster.went down 10 mins ago..for how long????

  • brittdales Brittany (@brittdales) reported

    @Shawhelp any known issues in the St. Charles area of Winnipeg? No internet here.

  • drafoss Darcy Rafoss (@drafoss) reported

    @IamKrisAllen @ShawInfo @TELUS City problems....I am supposed to get 25....get 2 usually....lol

  • TheShaneBennett Shane (@TheShaneBennett) reported

    @Shawhelp wifi sucks 0/10

  • dougmcrae Doug McRae (@dougmcrae) reported

    @Shawhelp a large percentage of channels are not working in Port Coquitlam. Some work, many don’t.

  • pleavin Victoria Pleavin (@pleavin) reported

    @Shawhelp internet outage in West Calgary. Any idea why or when it will be fixed?

  • WhoseBacon WhoseBacon (@WhoseBacon) reported

    @Shawhelp I lost my Internet since yesterday. See no Service outages for my area today ( Leduc, Ab)

  • L_Whiting Larry Whiting (@L_Whiting) reported

    @Shawhelp noticing internet slow last couple of days did Shaw speed test this morning 3 times & barely make 400 download speed. I'm paying for internet 600 shouldn't I bee getting nearer to that. Yes using wire connection to Shaw wifi/modem

  • shannie67 scole (@shannie67) reported

    @Shawhelp So no response @ShawInfo @shawhelp? Or is this the new normal for customer service? #shaw #CustomerService #Calgary

  • Allausia Rosann Campbell (@Allausia) reported

    @Shawhelp That page says the issue has been resolved. The internet is still very slow, 4.1 download on Speedtest. Any further updates?