Shaw Outage Report in Richmond Hill, York, Ontario
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Shaw outage reports came from the following cities: Toronto and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
TV | |
| Toronto |
Total Blackout | |
| Toronto |
Total Blackout | |
| Toronto |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Algis Akstinas
(@AlsoKnownAs_AA) reported
from
Toronto, Ontario
@Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
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Justin T
(@MisterJustinT) reported
from
Toronto, Ontario
@CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca Chau
(@Rebeccachau) reported
@Shawhelp Our neighborhood has been without service for over 24 hours. Website tells us to check to Hydro outage for updates - but we all have power! #poorcustomerservice
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Don Martian
(@donmartiann) reported
@Shawhelp yeah okay its been a almost two days... Been patient enough. My neighbors have Telus and someone else has Bell they still have internet. Im cancelling and anyone else who’s affected I suggest you do the same. Worst customer service can’t even speak to an operator on the phone
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Alfredo Morales Pimentel
(@alfmorapime) reported
Do you need a whole life to fix a problem? I have more than 30 hours without internet service….. @ShawInfo @Shawhelp
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tyler ho
(@tylerho20) reported
@Shawhelp says that they'll restore wifi once power is back. Its been 24 hours with power... At this point it wouldve been quicker to teach me how to fix it so I could fix it myself. Also idk how your the only isp down 🤔. Crazy
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp How about someone takes charge of issues, follows through and solves the problems. Been over a month with corrupted PVR recordings, yet everyone at shaw acts like it's a new problem...looks like others have the issue and it's been happening for a few years.
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pavandeep kooner
(@Pavandeepkk) reported
@Shawhelp @Rebeccachau I have the same problem. Electricity did not go out but Shaw internet have been down 30 hours. What’s the expected wait?
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Nicole 🍁
(@hockeybychoice) reported
@Shawhelp Outage in Saskatoon?? My mother reports her tv and internet went out suddenly.
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SMG
(@SkyGatdula) reported
@Shawhelp have online classes and it’s giving me a hardtime. Connection is mostly down, we’ve been using our data in the past 2 weeks
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YM Wicca
(@YM_Blackrose) reported
@Shawhelp I understand, what does @bchydro have to do with internet being down in Coquitlam? My power came back on early Saturday morning. It has been 2 days snd still no internet. What is going on???
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Mike Jenkinson
(@MikeJenkinson) reported
@Shawhelp I cleared cookies and it worked, so the problem was on my end. Thanks.