Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 02/15/2026 17:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, Scarborough and York.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Wi-fi
CanadaToronto Total Blackout
CanadaToronto E-mail
CanadaToronto E-mail
CanadaToronto Internet
CanadaToronto TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • cosmo_connie Cosmo Connie (@cosmo_connie) reported

    @Shawhelp We’re going on seven hours. Now I can’t believe is my workday was interrupted by this… Was just a planned outage ? What is the cause of this?

  • wyntyre Ak-Sar-Ben Knights (@wyntyre) reported from Winnipeg, Manitoba

    @Shawhelp your Customer Success team is more like your Customer Disappointment team. Do better for your long term customers.

  • mstankowitsch Mike Stankowitsch (@mstankowitsch) reported

    @Rogers seems to be having a mass email outage. Why would we ever let a merger with @ShawInfo go through @RogersHelps

  • Fan80Leafs LeafsFan80 (@Fan80Leafs) reported

    @Shawhelp Outage in Elkford BC? Internet has been up and down all day.

  • ItsANineTail Is Boris! (@ItsANineTail) reported

    @ShawInfo By the way the entire timeline you set out, communication infrastructure was DESTROYED, this literally helped no one, yet your services are down and charging massive prices. GROW UP

  • REDEMPTION_GOLF REDEMPTION Golf (@REDEMPTION_GOLF) reported

    @Martyupnorth_2 Next up ... the wokesters from Corus radio network. How did the Shaw family get so messed up? @ShawInfo

  • Nortina123 TLC (@Nortina123) reported

    @Shawhelp internet is down. Have reset router. Any reason. South Calgary

  • creativewaves Gene Is Grateful 🇨🇦 ❤ (@creativewaves) reported

    Spent 20 minutes+ with Shaw cable asking them to convert, one time, my monthly bill to Jpeg or png format as needed that format for another account. Nope, your problem. They are so useless. @Shawhelp Service has been not great at this location, tv goes down often, then reboot

  • cosmo_connie Cosmo Connie (@cosmo_connie) reported

    @Shawhelp There is an outage but it’s been going on for four hours. What is causing this outage?

  • cosmo_connie Cosmo Connie (@cosmo_connie) reported

    @Shawhelp 9 hours and no explanation why we don’t have service there’s no way you guys are working on this issue. You figure you’ll just deal with it in the morning, right?