Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 01/26/2026 22:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, Scarborough, York and Maple.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Wi-fi
CanadaToronto TV
CanadaScarborough TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JeanParchewsky Jean Parchewsky (@JeanParchewsky) reported

    @slats_20 @Shawhelp Having the same problem, missing all the PPV

  • JeanParchewsky Jean Parchewsky (@JeanParchewsky) reported

    @IaMLegendGG @Shawhelp @RosaRowland13 Same issue

  • davemacdonald Dave Macdonald (@davemacdonald) reported

    .@Shawhelp is the absolute worst provider I ever had. After 2 years of cut cords, I missed some sports and favourite shows so I grabbed a 2-year contract including some streaming services. Every week something is broken and live or recordings are unwatchable.

  • _Fenner19 Wes 🦍 (@_Fenner19) reported

    5-2 Vegas Raiders and you can’t find the game on t.v. But there is 2-3 channels with the same game. I don’t understand. #RaiderNation @ShawInfo please help me understand this madness.

  • Noosiekins Vanessa (@Noosiekins) reported

    Awesome #shawcable is down again. Error code XRE-03090 @Shawhelp

  • Noosiekins Vanessa (@Noosiekins) reported

    Way too late to stay up and deal with tech support over at @Shawhelp though.

  • Ryan_LEVEL2 Ryan Berry (@Ryan_LEVEL2) reported from Chestermere, Alberta

    . @Shawhelp @shawinfo Your broadcast of #UFC268 is terrible. Freezing, lagging.

  • dukedurrango @dukedurrango (@dukedurrango) reported

    @Shawhelp how is your hardware/ppv/recording system such dog ****? Every time I order/record a @ufc event to record it never records. Your hardwares the drizzling shits. My old hardware never had these issues. Watched a fight of the year on YT highlights. Sort yourselves out.

  • IaMLegendGG Cory (@IaMLegendGG) reported

    @Shawhelp @RosaRowland13 Same issue for me as well.

  • alimal09 Alimal (@alimal09) reported

    @Shawhelp tired of my blue curve not working properly have had many conversations with tech to just be hung up or disconnected. Can’t pvr with out the show skipping and also watching regular tv. Contract is up in January and most likely won’t renew service has been horrible