Shaw Outage Report in Richmond Hill, York, Ontario
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Shaw outage reports came from the following cities: Toronto, Scarborough and York.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Wi-fi | |
| Toronto |
Total Blackout | |
| Toronto |
||
| Toronto |
||
| Toronto |
Internet | |
| Toronto |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Justin T
(@MisterJustinT) reported
from
Toronto, Ontario
@CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
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Algis Akstinas
(@AlsoKnownAs_AA) reported
from
Toronto, Ontario
@Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Vincent
(@VincentDynamo) reported
@Shawhelp I need help
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BJ
(@B_J_56) reported
@Shawhelp worst customer service. Lied to by multiple reps today saying my tech issue was the result of an outage because they were too lazy to do their job. Now I have to wait until Friday for a service appointment when the problem is clearly the modem which needs to be swapped
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Nicolas Fletcher
(@Nicofletcherftw) reported
@SupaFlyis187 @Shawhelp It sucks for everyone right now cutting in and out and they’re not addressing it they’re going to lose a ton of customer base.
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
It's clear to me after three days of terrible service that @ShawInfo is no longer a capable service provider. I live in a capital city and their services are unreliable and frustrating. Sadly I'm on contract with this bad corporate player who cares not about their customers. #yyj
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David Price
(@mister_price) reported
@Shawhelp outage in Fort St John. Both internet and cable.
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jenniefan
(@KazmiMujab) reported
@Shawhelp our wifi keeps going out. Please help. this isn’t the first time it has happened. it this is the second time today.
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Jonathan Blaine
(@jonathanblaine) reported
@peternowak An extremely poor business decision on many fronts: not promoting the health of employees and their families, refusing to prevent COVID infections and potential deaths of both their employees AND customers, not being responsible corporate citizens, among others. @shawinfo
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H. Neal Cropper
(@RealNealDeal) reported
@Shawhelp No point in calling, spending 30 minutes to an hour of my valuable time on the phone when you're not going to fix the problem. It is clear after 3 days of this you will not fix it and you don't care.
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Sandy Jung
(@squashgirl9801) reported
@Shawhelp Any ETA on fix? It’s already been a few hours
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Don Marr
(@cryptodon) reported
@Shawhelp The internet is down in Westwood, Edmonton any idea what's up. The modem says it connect just dhcp not working. Phone works for sure did not check TV.