Shaw outages and service status in Richmond Hill, Ontario

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Shaw generated 6 outage signals in the last 24 hours around Richmond Hill, including 6 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
The most recent signal from this area was received Apr 9, 7:56 PM EDT.

Internet (55%)
Wi-fi (25%)
E-mail (10%)
Total Blackout (5%)
TV (5%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Richmond Hill	Baseline
Apr 8, 8:40 PM EDT	0	0	0
Apr 8, 9:00 PM EDT	0	0	0
Apr 8, 9:20 PM EDT	0	0	0
Apr 8, 9:40 PM EDT	0	0	0
Apr 8, 10:00 PM EDT	0	0	0
Apr 8, 10:20 PM EDT	0	0	0
Apr 8, 10:40 PM EDT	0	0	0
Apr 8, 11:00 PM EDT	0	0	0
Apr 8, 11:20 PM EDT	0	0	0
Apr 8, 11:40 PM EDT	0	0	0
Apr 9, 12:00 AM EDT	0	0	0
Apr 9, 12:20 AM EDT	0	0	0
Apr 9, 12:40 AM EDT	0	0	0
Apr 9, 1:00 AM EDT	0	0	0
Apr 9, 1:20 AM EDT	0	0	0
Apr 9, 1:40 AM EDT	0	0	0
Apr 9, 2:00 AM EDT	0	0	0
Apr 9, 2:20 AM EDT	0	0	0
Apr 9, 2:40 AM EDT	0	0	0
Apr 9, 3:00 AM EDT	0	0	0
Apr 9, 3:20 AM EDT	0	0	0
Apr 9, 3:40 AM EDT	0	0	0
Apr 9, 4:00 AM EDT	0	0	0
Apr 9, 4:20 AM EDT	0	0	0
Apr 9, 4:40 AM EDT	0	0	0
Apr 9, 5:00 AM EDT	0	0	0
Apr 9, 5:20 AM EDT	0	0	0
Apr 9, 5:40 AM EDT	0	0	0
Apr 9, 6:00 AM EDT	0	0	0
Apr 9, 6:20 AM EDT	0	0	0
Apr 9, 6:40 AM EDT	0	0	0
Apr 9, 7:00 AM EDT	0	0	0
Apr 9, 7:20 AM EDT	0	0	0
Apr 9, 7:40 AM EDT	0	0	0
Apr 9, 8:00 AM EDT	0	0	0
Apr 9, 8:20 AM EDT	0	0	0
Apr 9, 8:40 AM EDT	0	0	0
Apr 9, 9:00 AM EDT	0	0	0
Apr 9, 9:20 AM EDT	0	0	0
Apr 9, 9:40 AM EDT	0	0	0
Apr 9, 10:00 AM EDT	0	0	0
Apr 9, 10:20 AM EDT	0	0	0
Apr 9, 10:40 AM EDT	0	0	0
Apr 9, 11:00 AM EDT	0	0	0
Apr 9, 11:20 AM EDT	0	0	0
Apr 9, 11:40 AM EDT	0	0	0
Apr 9, 12:00 PM EDT	0	0	0
Apr 9, 12:20 PM EDT	0	0	0
Apr 9, 12:40 PM EDT	0	0	0
Apr 9, 1:00 PM EDT	0	0	0
Apr 9, 1:20 PM EDT	0	0	0
Apr 9, 1:40 PM EDT	0	0	0
Apr 9, 2:00 PM EDT	0	0	0
Apr 9, 2:20 PM EDT	0	0	0
Apr 9, 2:40 PM EDT	0	0	0
Apr 9, 3:00 PM EDT	0	0	0
Apr 9, 3:20 PM EDT	0	0	0
Apr 9, 3:40 PM EDT	0	0	0
Apr 9, 4:00 PM EDT	0	0	0
Apr 9, 4:20 PM EDT	0	0	0
Apr 9, 4:40 PM EDT	0	0	0
Apr 9, 5:00 PM EDT	0	0	0
Apr 9, 5:20 PM EDT	0	0	0
Apr 9, 5:40 PM EDT	0	0	0
Apr 9, 6:00 PM EDT	0	0	0
Apr 9, 6:20 PM EDT	0	0	0
Apr 9, 6:40 PM EDT	0	0	0
Apr 9, 7:00 PM EDT	0	0	0
Apr 9, 7:20 PM EDT	0	0	0
Apr 9, 7:40 PM EDT	0	0	0
Apr 9, 8:00 PM EDT	0	0	0
Apr 9, 8:20 PM EDT	0	0	0
Apr 9, 8:40 PM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Shaw outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Wi-fi	50 minutes ago
Toronto	Internet	3 hours ago
Toronto	Internet	3 hours ago
Toronto	Internet	8 hours ago
Toronto	E-mail	10 hours ago
Toronto	Internet	10 hours ago

Nearby cities with recent reports

Toronto

10 recent signals

50 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 7 minutes ago from Toronto, Ontario
Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
Justin T (@MisterJustinT) reported 14 minutes ago from Toronto, Ontario
@CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.
Algis Akstinas (@AlsoKnownAs_AA) reported 18 minutes ago from Toronto, Ontario
@Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 57 minutes ago from Toronto, Ontario
@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Chris Sigurdson (@sigurdson_chris) reported 5 minutes ago
@Shawhelp It's a shaw email problem, do you still service shaw email? None of the questions asked lead me to that. Has Rogers taken over all of it now?
Marty Chan (@Marty_Chan) reported 5 minutes ago
@Shawhelp Is the internet down in Edmonton Forest Heights? I can’t connect even after resetting my router.
Lynelle (@Bogey_Putt) reported 9 minutes ago
@Shawhelp is there an outage in North Burnaby/Capitol Hill area? Internet, TV down as of about 9:15am and 5G is very weak signal only on cell? Status?
Vanessa (@Noosiekins) reported 12 minutes ago
Hey @Shawhelp ... Is shawmail down right now? My email app is asking me to re-login only for it to tell me the credentials are incorrect. Then tried web mail and I also can't seem to login. Only started a few hours ago?
Eden☦️ (@eden14900) reported 15 minutes ago
@Shawhelp Outage issues in north haven
always smile 🇨🇦 (@cari_goncalves) reported 16 minutes ago
@Shawhelp @gfliverpool9966 Not working for me either. Ridiculous
DJ Phoenix (@DJPh03NiX) reported 16 minutes ago
@Shawhelp Doesn’t help. Same issue both on the website and the mobile app.
Don T Beakunt (@truebusterflash) reported 25 minutes ago
@Shawhelp Aaarrrrrgh, 7th time it’s asked me to sign in!
bc_2025 (@bc_2025_vision) reported 29 minutes ago
@RogersHelps I tried Rogers with Shaw chat support but they no longer seem to have ability for us to add a screenshot for troubleshooting. I just posted 2 screenshots on @shawhelp messaging. Can I get help there or should I repost to your messaging? Thanks for still being here!!
b ☾ (@brandobrennan) reported 30 minutes ago
@Shawhelp being on hold for 3 hours so far is quite ridiculous (2 days in a row now). At this point i’m about to dispute charges w my bank. Why is your customer service impossible to contact?