Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 03/29/2026 00:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (54%)

    Internet (54%)

  2. TV (20%)

    TV (20%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto E-mail
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DyrusFeeder FART GOD 420 ESPORTS (@DyrusFeeder) reported

    @Shawhelp @TELUSsupport ok so ping is horrid for everyone. FIGURE IT OUT? How does Canada have worse internet than third world countries lol. @TurtleRock btw new game is so bad holy moly

  • ijustwantadino Tanya Devito (@ijustwantadino) reported

    @Shawhelp I moved to somewhere you guys don't service so I got a $100 early cancellation fee. Seriously? If you had service here I would still be with you, this is ridiculous.

  • miajane88 Mia Jane (@miajane88) reported

    @Shawhelp We have no phone/tv/internet service in SW Edmonton for 2 days.

  • WhoseBacon WhoseBacon (@WhoseBacon) reported

    @SnailCannon96 @Shawhelp A wild fire burnt the infrastructure down….

  • LynnettePeter Lynnette Peter (@LynnettePeter) reported

    Waiting all day for a technician promised for 10am this morning without an update. My parents have had no service from you for a week! Is this normally how you treat your customers? @Shawhelp

  • Backspacer44 backspacer44 (@Backspacer44) reported

    @Shawhelp Or you could actually try to fix your outage which has been reported by several people in the last 20 minutes in the area.

  • QuinnMellCobb Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia

    @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.

  • LurkingLogger Will (@LurkingLogger) reported

    @Shawhelp oh? Another internet outage? What a lovely treat. Maybe I should be grateful I get to enjoy the service I pay for 1/2 of the days I actually pay for?

  • trsmanic Trsmanic (@trsmanic) reported

    Banger of a stream except for it crashing lol but didn't die as much KEKW, Shoutout to @Zearhok for sending his homies my way 😎 Sadly we were having internet issues an stream crashed @ShawInfo why doe

  • QuinnMellCobb Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia

    @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.