Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 01/27/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, Scarborough, York and Maple.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto TV
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Wi-fi
CanadaToronto TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    @ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • kevinlovestech Kevin Lloyd 🇨🇦 (@kevinlovestech) reported

    Had issues in south Red Deer watching TV channels on BlueCurve last night between 2-3am. Couldn't sleep. Woke up and it's working fine now. No mention on the outages page. @Shawhelp

  • kevinlovestech Kevin Lloyd 🇨🇦 (@kevinlovestech) reported

    @Shawhelp I'm not jumping on my computer at 3am to chat with you. Problems with your system should have been detected automatically. They should only be confirmed by customers.

  • DavidfromtheN David (@DavidfromtheN) reported

    @Shawhelp service keeps dropping in Niverville, any known issues?

  • DonnaTa69993697 Donna Talbot (@DonnaTa69993697) reported

    @shawhelp my internet is not working

  • vcsprancis Victor Sprancis (@vcsprancis) reported

    @trev_batstone @TELUS @ShawInfo Holy Crap!! HEAR ya bro! In same boat, Good Luck! In Canada we have limited options!

  • Cinnamo02380678 Cinnamon (@Cinnamo02380678) reported

    @Shawhelp Sorry, I don't do dm's for a number of reasons, and should not be forced to. All I'm asking is for you to to get to the bottom of this pixelation issue from the bigger networks, or your IT department. I'm not the only one that has this issue.

  • DarrellDykstra Darrell Dykstra (@DarrellDykstra) reported

    @Shawhelp It’s back. Modem went to blinking yellow and now it’s back to solid white. There are two blue Shaw trucks just down the street so I’ll chalk it up to them.

  • damier247 Jon Doe (@damier247) reported

    My @Shawhelp internet and TV is out SW #calgary #yyc anyone else having issues?

  • NatashaHoar Natasha **** 🫖☕️ (@NatashaHoar) reported

    Hey @Shawhelp - who can I talk to about a call center agent who kept my dad on the line +40 min while they pretended to ‘look’ for a supervisor? My dad didn’t get his issue solved bcs he had to end the call (after almost an hour of waiting for a supervisor), and get back to work.

  • DarrellDykstra Darrell Dykstra (@DarrellDykstra) reported

    @Shawhelp internet in Tuscany just went down.