Shaw Outage Report in Richmond Hill, York, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at Shaw
Shaw is having issues since 11:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Shaw outage reports came from the following cities: Toronto, Scarborough and York.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
TV | |
| Toronto |
Wi-fi | |
| Toronto |
Total Blackout | |
| Toronto |
||
| Toronto |
||
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Algis Akstinas
(@AlsoKnownAs_AA) reported
from
Toronto, Ontario
@Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
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Justin T
(@MisterJustinT) reported
from
Toronto, Ontario
@CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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heather allisonhames
(@freedom1664) reported
@Shawhelp I have the worst internet since moving here ten years ago. I hear others have 300mb/second. I have been waiting for years to have the shaw cable line put underground instead of laying in the ground ever since I got cable ten years or more ago.
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Laura
(@laurac131) reported
@Shawhelp I sent you a DM. Please help!
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Meg
(@Itsyboom) reported
@Shawhelp @nezroy A custom individual support situation is nice, but in a pandemic it should be available for everyone via website/online
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The Specialist
(@TerraFinale) reported
@Shawhelp As a Shaw residential customer, I visited Shaw store in Chinook for a mobile. Shaw agent asked if I have credit card. She said without credit card, I won’t be able to get a mobile. I do have credit card...but why would you need my card number for? Go check my credit
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Steve
(@opiatedforty9) reported
@Shawhelp your internet has been terrible the last 2 weeks. Down again
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Lorraine Lancaster
(@WordWizardYYC) reported
@Shawhelp is there an outage currently in scenic acres in yyc? We don't have internet and noticed an outage in ranchlands not far away
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Kristine ♊🦋
(@whiteroses222) reported
@Shawhelp sent DM on an issue. It got resolved via my Shaw app chat as no one replied on Twitter. Now I sent another Question & no response. We switched to blue curve last week and yet the my Shaw app lists under My channels, the old non blue curve channels. When will it update?
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JMFH
(@JMFH1981) reported
@Shawhelp You're a joke. Robot responses, callbacks to send me to hold hell while you play upsell recordings bragging about how great service and speed are lmao
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SometimesNever
(@KrazyKanook) reported
@Shawhelp how can the internet and tv be down in only one small community (Ranchlands Calgary) for the past 6 hours. Seriously. 😡😡😡
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Jacqui Hulobow
(@hulobow) reported
@Shawhelp Internet connection problems?