Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 01/24/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, Scarborough, York and Maple.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Wi-fi
CanadaToronto TV
CanadaScarborough TV
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    @ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • LadyDuskcaller Katherine Stevens 💉💉💉 (@LadyDuskcaller) reported

    @LifeOfBrianCA @Shawhelp I'm having the slow speeds too. Been happening ALL day.

  • Bill32752521 Bill (@Bill32752521) reported

    @ShawInfo this company is a complete joke. Go with literally ANY other company than this bullshit dumpster fire. Their techs blow off appointments after asking you to be around for a six hour wait... for them to never show up. 3 times this happened. Absolutely trash service.

  • dbekar81 Bex (@dbekar81) reported

    @Koosh604 @Shawhelp Their is an outage in my area of Coquitlam that they trying to resolve. My Internet cuts in and out as they try to fix it

  • shannonljohnsto Pickadilly’s (@shannonljohnsto) reported

    @Shawhelp I did send you a DM and no one replies. I now just talked to Shaw and got someone in another country that has no idea what is going on. It’s been 5 days and you guys are not giving any information or help.

  • Thatguy1612 Stephen (@Thatguy1612) reported

    @ShawInfo My email account has been marked as not active. could I get some help with that

  • amritnannan Amrit Nannan (she/her) (@amritnannan) reported

    @Shawhelp is the internet down in #yyc?

  • celtic_angel22 P (@celtic_angel22) reported

    @Shawhelp slow internet in central NE Calgary, don't see any known issues on Shaw Outage website, what's going on? Already power cycled, and connected via ethernet

  • KeiraMarie_Leia babyhair mcgee 🌱 (@KeiraMarie_Leia) reported

    @Shawhelp We’ve been waiting for a call back from the company for four days because you “can’t find the source of the problem”. We’ve contacted higher management through personal connections.

  • Gord_Gillies Gord Gillies (@Gord_Gillies) reported

    Found out about an outage issue in parts of the country. They’re working on it. Thanks for @shawhelp for responding.

  • DemonBisssh666 🔥Demon B!tch🔥 (@DemonBisssh666) reported

    @Shawhelp hi shaw! This is a mobile issue. Is this the right place? If not, I apologize. I’m an ex-shaw employee on Shaw Mobile. My roommate is also an ex-shaw employee on Freedom. We are having major issues with SMS. We both have wifi calling on. We both did a network reset.