Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 03/04/2026 19:55

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, Scarborough and York.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto TV
CanadaToronto Total Blackout
CanadaToronto Total Blackout
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • thorndike_kirk 墨华 (@thorndike_kirk) reported

    ahung Shawhelp I'm having the exact same issue in Sherwood Park, AB, and it's on ALL my boxes, not just one. PVR does…

  • justm_iaa just.miaa (@justm_iaa) reported

    @Shawhelp - my internet has been out since about 9:30 PM last night.. Website said possible outage was scheduled for 12-8AM. Figured that out myself.. Your business is communication, yet y’all suck at it. Notify your customers. Still doesn’t make sense why it was out at 9:30..

  • LizSoutham Elizabeth Southam (@LizSoutham) reported

    @ShawInfo what happened to cable service?

  • Lidsville Lindsay Brown (@Lidsville) reported

    What do you call lying that is demonstrably lying and everyone knows it's a lie but they boldly do it straight to your face? That's the age we're in. Dix & Henry are a bit like @shawhelp telling everyone in Nanaimo who's without TV and internet today that there's "no outage."

  • DarklingGhost GhostRiverDarkling (@DarklingGhost) reported

    @Shawhelp I need to talk to someone in billing. Doesn't seem you guys have a customer support line anymore.

  • Westendgonzo Chris Childs (@Westendgonzo) reported

    For over a month now my @ShawInfo connection has been dropping for 10 minutes at a time. This is a neighborhood problem. Shaw send me a link and a technician tells me a loose connection and tightens some screws. No change. Shaw sends me a link to a high priority tech support.

  • thisisnotacroc Meg Brown (@thisisnotacroc) reported

    @Shawhelp I’ve been dealing with your support team for a week. Thanks Blair- there’s been no support since last Thursday.

  • Lidsville Lindsay Brown (@Lidsville) reported

    @Shawhelp Good to hear you're now acknowledging the outage (Shaw told a friend in Nanaimo there was no outage). Maybe once you've go this fixed you can get Minister Dix and Bonnie Henry to acknowledge the reality of airborne spread in schools? Because they're having an honesty outage.

  • satanic__panic Robyn ⸸ Graves (@satanic__panic) reported from Surrey, British Columbia

    @Shawhelp Surrey wifi seems to be completely down just heads up

  • Lidsville Lindsay Brown (@Lidsville) reported

    @Shawhelp Good to hear you're now acknowledging the outage (Shaw told a friend in Nanaimo there was no outage). Maybe once you've got this fixed you can get Minister Dix and Bonnie Henry to acknowledge the reality of airborne spread in schools? They seem to be having a truth outage.