Shaw Outage Report in Richmond Hill, York, Ontario
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The latest reports from users having issues in Richmond Hill come from postal codes L4B.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (64%)
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Wi-fi (11%)
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TV (11%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Shaw outage reports came from the following cities: Toronto, Scarborough, Concord, Maple, Woodbridge, Vaughan, Markham, Richmond Hill, Thornhill and North York.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
||
| Toronto |
Wi-fi | |
| Scarborough |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Justin T
(@MisterJustinT) reported
from
Toronto, Ontario
@CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.
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Algis Akstinas
(@AlsoKnownAs_AA) reported
from
Toronto, Ontario
@Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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𝗖𝗵𝗿𝗶𝘀𝘁𝗶𝗮𝗻 𝗛𝗮𝗹𝗹
(@hallofchristian) reported
from
Calgary, Alberta
@MLBNetwork Is there anyway to get just your network in Calgary, Alberta? @Shawhelp doesn’t offer & I’ve been asking for years. Only solution seems to be @DAZN_CA but there’s nothing else on there I’d want to watch making the $20/mth a bit much to fork over.
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amanda cox
(@CoxAnarchy) reported
whelp awesome. we were moving and did everything @Shawhelp told us to do in the time they said and it didn't work and they have us without help or internet until next week. why was i saying i was pleased with their customer service?
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Dean
(@draftbc) reported
@Shawhelp I feel like I’m falling through the cracks, 3 missed appointments and no one calling me back to either fix missed appts or reschedule. I’m supposedly waiting for dispatch or Manager call back. FYI. Tech support said nothing more they can do, what can you do?
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Karin🇸🇪Ahlgren🇨🇦
(@MsKarinAhlgren) reported
@ShawInfo How do I move wi fi, tv & phone service? I've been on hold for THREE HOURS!!! Unbelievable customer service. When I made a payment it took less than 15 mins.
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romel
(@romel_eh) reported
@Shawhelp can’t connect to internet please help
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Pierre
(@Pierre39839349) reported
Hey @Shawhelp , @Bell_MTSHelps has been pissing me off with horrible internet.....what do you guys have for specials and how soon van it be installed? My kids need HIGH SPEED internet asap
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Fabricio Mengo
(@fmengo) reported
from
Maple Ridge, British Columbia
@Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.
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Constance Van Horne
(@cmvanhorne) reported
from
Cold Lake, Alberta
@ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡
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Justin Silber
(@SilberJustin) reported
@adhall_nz @IsForAt I wish we had that in Canada. The last time I cancelled my @Shawhelp account I spent nearly 40 minutes on hold listening to a repeating message about how I wouldn't have to wait on hold if I used their website, the same website that doesn't have an option to cancel accounts.
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Leon Kisaragi
(@DavisMoors) reported
@Shawhelp Please stop with the god damned maintenance upgrading your wifi speed clearly doesn't do you justice just stop, your constant updating is crashing my service