Shaw Outage Report in Richmond Hill, York, Ontario
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Shaw outage reports came from the following cities: Toronto, Scarborough and York.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
TV | |
| Toronto |
Wi-fi | |
| Toronto |
Total Blackout | |
| Toronto |
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| Toronto |
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| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
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Algis Akstinas
(@AlsoKnownAs_AA) reported
from
Toronto, Ontario
@Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Mindbox Media
(@mindboxmedia) reported
@bombay_poetess @TELUS @ShawInfo Don’t bother with Telus. We had the same experience with home security install. We had no technician show up for both of service calls. Even after the first time getting our address wrong they screwed up the second time. Don’t use Telus.
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Adam
(@geogeer) reported
@KarenDunfee1 @Shawhelp My Shaw email has been painfully slow for the last few hours too. Webmail in the browser and on my phone via app. Super frustrating!
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e livingston
(@microwish) reported
@DavidHartwick_ @Shawhelp I switched to Telus SOLELY because of the disgusting customer service from Shaw. A 25 year customer and was treated condescendingly and extremely rudely. I was shocked. They do NOTHING for their loyal customers and I’m happily paying more now .
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🙀🛸
(@cartfullofcats) reported
Our plan with @ShawInfo is almost up, wondering if we should just go to MTS since it's going to cost us a fortune to stay with Shaw which we're already paying a stupid amount for. They never want to do anything to keep current customers @Shawhelp
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Terry Bunio (he/him)
(@TBunio) reported
@Shawhelp I'd just like to say I've worked from home during the Pandemic with video calls hourly and my internet and wireless has been awesome. Thought you would like to hear from someone with no issues. :)
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Jett Britnell, FRCGS 🇨🇦 FRGS 🇬🇧 FI'16 🇺🇸
(@jettbritnell) reported
Against better judgement, we renewed our internet service with Shaw last week. The new IB6 modem they replaced the firmer Hitron modem is buggy. It is also refurbished. Im told by @Shawhelp that’s all they offer? Refurbished modems. One hr on phone. #epicfail
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✨
(@legallyfleur) reported
@Shawhelp Oh Darren I have called when I needed help and the best I could get was “have you tried turning it off?” I know I’m not the most technical person but sometimes a girl just needs a bit more support then “turn it off and wait 10 seconds it will work promise” ;)
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GhostWarrior⚔ 🇨🇦
(@ghostcatbce) reported
@Shawhelp Hi! It's me again. So I'm trying again, to connect, via Wi-Fi,to set up my new laptop & it just won't connect to the internet. 😩 I have the right network, it says connect automatically, but nothing is happening. Am I just hopeless?🙄
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Blaine Dickson 🏌️♂️ 🇨🇦
(@fblainedickson) reported
@Shawhelp @StockBoy604 Been reading people having this issue for months, including our house. Problem is cloud pvr not the equipment in our house
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RosieLonglastname
(@EeLosie) reported
@Shawhelp Good morning, is there an internet outage in DT YYC this morning? WFH is a challenge with no net :)