Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 03/24/2026 01:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Wi-fi
CanadaToronto TV
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ange1mom438 Dawn Matthews (@ange1mom438) reported

    @Shawhelp so what’s going on with service in crescent heights in Calgary? Service went off (total blackout) around 3 and still nothing..

  • chive_vc Veronica Chisholm (@chive_vc) reported

    @Shawhelp @Laydee_El A few outages - it is all of north Calgary - my internet has been offline since 6:00 am this morning. This is a long outage.

  • NettersIsBetter Jeanette Marie (@NettersIsBetter) reported

    @Shawhelp Seems that internet is down in North Haven as well. Any ETA on when it will be up and running again?

  • skiergurl Elise (@skiergurl) reported

    @Shawhelp any chance we can get an update on the outage in the inner NW? @HighlandPkCA has no service? Last update on website was at 4:00(ish).

  • JamesTCanadian Canadaguy🇨🇦🌻🇺🇦 (@JamesTCanadian) reported

    @Shawhelp Hi river, Is there any chance this outage could affect mobile networks? My mobile data (Virgin+) is really slow and virgin couldn't give me any answers.

  • TammyEarl Tammy Earl (@TammyEarl) reported

    @ange1mom438 @Shawhelp Ours has been down since 1 in Tuxedo Park :(

  • jpsandhu79 JP Sandhu (@jpsandhu79) reported from Calgary, Alberta

    Would be really nice if @Shawhelp could get my internet up and running. Have had to turn away at least 50 customers so far because of cash only with this outage.

  • Aightblah37 aightblah (@Aightblah37) reported

    @Shawhelp Once the problem is fixed, will there be financial reimbursement for customers affected by the cable/phone/Internet outages? Like many people, I’m very reliant on the Internet for work.

  • ShawnLo Shawn Logan (@ShawnLo) reported

    So disappointed with Shaw internet @ShawInfo @Shawhelp 3 weeks now of intermittent service in my area, hours of time spent with support. $125 a month for a partial service..

  • MrBravo1553 Aaron Davies (@MrBravo1553) reported

    @Shawhelp There is an outage in Crescent Heights in Calgary any ETA or reports of one since you guys only have one in Tuxedo Park listed but not Crescent Heights