Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 01/12/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, York and Maple.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaYork Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto TV
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • NatashaCadieux1 Natasha Cadieux (@NatashaCadieux1) reported

    @Shawhelp All of my data is gone. My internet has been down since midnight, it is after 5 AM

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Shaw is horrible

  • MarkHorseman Mark Horseman (@MarkHorseman) reported

    @Shawhelp Heya, Is Sherwood Park area have an outage? My neighbours and I seem to be unable to connect. Tried restarting the router and it's not helping.

  • Brian_BCX Brian Carriere (@Brian_BCX) reported

    @Shawhelp Without knowing my actual hardwired down/upload speeds, what should I expect with Giga+ Internet service? Thanks.

  • keirich Katharine Mackay (@keirich) reported

    @Shawhelp is there a problem in Beltline Calgary.

  • Brian_BCX Brian Carriere (@Brian_BCX) reported

    @Shawhelp So 90 down and 30 up is bad. Got it. My friend has Telus’ cheapest plan and gets 90/90.

  • KaiserCipi Ciprian Chiorlise (@KaiserCipi) reported

    @Shawhelp Do you see any improvement?! At this hour the shared network should provide better speed. Don’t you think?! I think that my contract with you needs to be revised or canceled. Why should anyone pay for something they don’t get?!

  • ronda_enns Wear a damn MASK 😷😷🇨🇦 (@ronda_enns) reported

    @Jordancjoc @Shawhelp But it’s happening all too often these days. Come on Shaw, we pay a lot of money for service.

  • mamadragon1977 Arlene Lai (@mamadragon1977) reported

    @Shawhelp hi could you please help me reset my wifi? I use a wheelchair and I can’t reach the box and a friend won’t be here for a while. Thanks

  • TerryPlatt5 Terry Platt (@TerryPlatt5) reported

    @StrategicThghts @TELUS @Shawhelp SHAW tried to do some "trouble shoot" with my mum. 84, dementia , can barely figure out her TV remote. Took over 3 months for SHAW to finally realize that the wires to the house were Olde (1969). They seemed to expect her to climb up the pole herself.