Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 02/12/2026 04:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, Scarborough and York.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Wi-fi
CanadaToronto Total Blackout
CanadaToronto E-mail
CanadaToronto E-mail
CanadaToronto Internet
CanadaToronto TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • yash_pancholi7 Yash Pancholi (@yash_pancholi7) reported

    @Shawhelp Calgary DT SW internet outage is going on since yesterday, What’s the ETA to get the services back online? Really frustrating.

  • shredordelete Anshuman Khare (@shredordelete) reported

    @Shawhelp When are you going to update your outage page with problems in #StAlbert? When will this be resolved?

  • dthic1 Deb Thickett (@dthic1) reported

    @deekie @Shawhelp Shaw outage is different area than the hydro one this afternoon.

  • littlevoice1242 Brian Dyck (@littlevoice1242) reported

    Hi @Shawhelp. I have 2 Xi6 wireless boxes. On your support page, it shows that there is a new wireless box available - known as XiOne. Is it possible to swap to these boxes? Thanks.

  • yash_pancholi7 Yash Pancholi (@yash_pancholi7) reported

    @ShawInfo Calgary SW internet is down since evening, could you explain? And what’s ETA

  • linearSG SG (@linearSG) reported

    @Shawhelp So I did everything as per your instructions. But after I register, I get the notification to retrieve the email code. I leave the window to get that, the whole system resets and I start over. I get it …you want my email address to sell me ****. Fix your system, I might buy!

  • KennyJamess EDM Jake Paul (@KennyJamess) reported

    @wordsmythical @TELUS @ShawInfo Yea but Shaw is stil garbage 100% since they throttle their users

  • Bjornqc Bjorn Christianson (@Bjornqc) reported

    @Shawhelp We have been in constant contact with Support almost weekly. To be blunt, we need solutions not more chat.

  • kentology Kent (@kentology) reported

    @Shawhelp hi folks, is Shaw internet down for the past hour or so in Vancouver's west end neighbourhood?

  • Bjornqc Bjorn Christianson (@Bjornqc) reported

    Last 6 mo ShawBusiness ISP @ShawInfo unacceptable connection. Techs are attentive but no solution. Last straw - Shaw providing fibre to new installs but not existing businesses. In South Central MB, best option seems Starlink. If you have tried it for business, mind DM-ing me?