Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 01/22/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, Scarborough, York and Maple.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Wi-fi
CanadaToronto Wi-fi
CanadaToronto TV
CanadaScarborough TV
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • closetag Closetag (@closetag) reported

    @Shawhelp Just went past fire site and there were ZERO Shaw vehicles visible. The “following few hours” are passing by here without service. Realize you’re just passing on what you’re told but are you starting to wonder if what Shaw Comms management is telling you is a bunch of nonsense?

  • jozef_smith Jozef S (@jozef_smith) reported

    @Shawhelp I don’t think you can blame this on hydro anymore, powers back on. pretty ridiculous this is how fragile your network is. Without internet for over 24hr now.

  • bertseyebrows Derrick S (@bertseyebrows) reported

    @Shawhelp when can we expect service to be restored in the Willoughby Langley area? Trying to stay patient given the circumstances but 0 services for this long is making things difficult.

  • ObiOnyemaobi Sabastien Obi Onyemaobi (@ObiOnyemaobi) reported

    @Shawhelp This does not explain how a multi-billion dollar corporation, with customers province-wide, does not have a plan in place for network redundancy in the event of a catastrophe. Redundancy is a must in the ISP world, especially to avoid these types of issues.

  • closetag Closetag (@closetag) reported

    @Shawhelp will it be more, “working on it”, “no ETA but a few more hours” then “Good night, see ya tomorrow!” from Shaw for Langley customers without service for a second night? Gonna be hard to get a Telus install appt with everyone leaving at this point.

  • bradaball ReadyforGreen (@bradaball) reported

    @MrHackersHouse @Shawhelp Totally unacceptable for a technology company to have such poor infrastructure, planning and apparently no redundancy. Blaming BC Hydro for the outage...30 hours of no connectivity! @shaw

  • robynks Robyn (@robynks) reported

    @Shawhelp Completely unacceptable, and your website doesn't indicate an ETA as to when we can expect services back online. High rates and poor service from you guys time and time again.

  • Tarbuckle69 Tarbuckle (@Tarbuckle69) reported

    @Shawhelp Our office on Henning Drive has had no internet or phone service for hours now. Is there an outage in this area, and is there an estimate for when service will be restored?

  • PatrickSelby3 Patrick Selby (@PatrickSelby3) reported

    @ThatIndianArmy1 @ShawInfo Shaw is the worst. Third World quality service in Walnut Grove. @ShawInfo

  • sc2019de porygon (@sc2019de) reported

    One year into a global pandemic, @ShawInfo has demonstrated themselves to be an unreliable and frankly unpleasant service provider. I am not impressed.