Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 02/26/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, Scarborough and York.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto TV
CanadaToronto Wi-fi
CanadaToronto Total Blackout
CanadaToronto E-mail
CanadaToronto E-mail
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    @ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • nelson_c Nelson Clamato (@nelson_c) reported

    @Shawhelp Shaw cable/internet outage in Langley BC??? Any idea of when this will be resolved??? I'm working remotely so....

  • Butlrr Sean Butler (@Butlrr) reported

    @malcolmert @SeanyeWest234 @Shawhelp Customer Service: We at Shaw appreciate your conviction. We have another option. Have you tried visiting all your neighbours and saying “Internet, don’t”?

  • Tools2uTracey Tracey (@Tools2uTracey) reported

    @Shawhelp @OliverOliverorr I’m calling head office in Calgary again as my services down again after tech came to home 2 days ago.

  • ArtUnwound Art Unwound (@ArtUnwound) reported

    @malcolmert @Shawhelp Yeah, that 3000 sq ft thing depends on the shape of your house. My house is 1500 or so but it's loooong so the internet doesn't work in my master bdrm. Got a WiFi router to extend the range.

  • Ronni__ Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp hi Shaw peeps... anyone there who can help me with the setting for my Shaw remote?? I know... stupid question. Followed instructions on back and now it won’t work at all. #HELPGRAMMA

  • Speedius99 Dean Beam of Beans (@Speedius99) reported

    @Shawhelp No, **** you. I legit been on the phone with you people all day. "Technical problems" "will be solved in one hour minimum". **** off.

  • jobetstein j perdoo (@jobetstein) reported

    @nenshi with Covid causing everyone to work from home , how can we tolerate @Shawhelp taking 2 days to a week in order to restore an essential service !?

  • skates2010 Kevin Schellenberg (@skates2010) reported from Squamish, British Columbia

    @malcolmert @Shawhelp “Oh sorry, you never mentioned that you have walls in your house” 🙄

  • Annabiersack10 .Anna.Biersack.Bitch. (@Annabiersack10) reported

    @Shawhelp if y’all could dm me back I’d appreciate it I’m sick of having such crappy internet and y’all saying it’s where my router is but it’s been in the same place for 3 years and was never this bad

  • LootCritter Lootcritter🍁Mask Wearer (@LootCritter) reported

    @ShawInfo One of our PVRs died. I want to buy a replacement from you. So far - 3 dropped phone calls by you with misleading information, 4 chats with no help, your ordering software crashes... damn. It shouldn't be this hard. @TELUS you up for someone that spends ~$5K a year?