1. Home
  2. Companies
  3. Shaw
  4. Richmond Hill, Ontario
Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

Why is my Shaw service not working?

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 55% Internet (55%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Richmond Hill, Ontario

The most recent Shaw outage reports came from the following cities: Toronto.

CityProblem TypeReport Time
Toronto Wi-fi 3 hours ago
Toronto Internet 8 hours ago
Toronto Internet 1 day ago
Toronto Internet 12 days ago
Toronto E-mail 13 days ago
Toronto Total Blackout 18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • AlsoKnownAs_AA
    Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • MisterJustinT
    Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

  • DelroyDyer89
    Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JusticePopo
    Francis Dion (@JusticePopo) reported

    @Shawhelp @Shawhelp the internet in Richmond is down, I don’t have connection thru my phone and laptop

  • ryan15669565
    ryan (@ryan15669565) reported

    @Shawhelp Is there an overall issue that not allowing me to log into crave. Or my account?? Will the people at the chat actually be able to help? And believe it not most people don’t have time to troubleshoot these issues once a week which is what is always suggested to me when I tweet...

  • ryan15669565
    ryan (@ryan15669565) reported

    @Shawhelp Having issues with crave and internet dropping which is a consistent occurrence with Shaw. I’m just used to that at this point and no one there seems to care or interested in helping, but now crave is down... wonderful

  • nuttyskadork
    Mike Jones (@nuttyskadork) reported

    Anybody else’s @CraveCanada not working? Seems like a @Shawhelp issue.....

  • MylesLHC
    IG: MylesLHC (@MylesLHC) reported

    Man never again am I signing up with @Rogers, been a customer since '03 and still no real savings deals. "You're on the best plan sir." Hey @ShawInfo @ShawHelp I heard you got better deals for existing customers. Let's Work.

  • kianconcert
    Kian Concert (@kianconcert) reported

    @Shawhelp Ok channels stopped changing, box not responding. Shut off, reboot, now tv is dead. It's just one thing after another with you guys. Charge more and more every month for worse service!

  • cishirtle
    s (@cishirtle) reported

    I’m burning cell data because my Internet is so slow - it’s dial up speed! So, I pay 250 a month for slow internet, poor TV reception and no service.... can @TELUSsupport help me out? Bundle my phone, TV, internet and security? Because @Shawhelp doesn’t seem to want to help

  • cishirtle
    s (@cishirtle) reported

    @Shawhelp It doesn't work

  • WillMorr1
    W L-Mo (@WillMorr1) reported

    @Shawhelp I can't log into my Shaw page. The login page never loads and then it says something went wrong

  • animator_Ed
    Eddie Moreno (@animator_Ed) reported

    @Shawhelp Raising prices I see, Time to jump ship to Novus. Greed, is a bad look