Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 02/22/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, Scarborough and York.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto TV
CanadaToronto Wi-fi
CanadaToronto Total Blackout
CanadaToronto E-mail
CanadaToronto E-mail
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Dani_NFLfan Dani (@Dani_NFLfan) reported

    @Shawhelp It looks like it corrected itself. My husband unplugged and rebooted the main gateway in the utility room and it seemed to fix the problem. We’ll monitor it for a bit & reach out of it continues/happens again. Thanks Taylan!

  • RStraforelli Rebecca Straforelli (@RStraforelli) reported

    @Shawhelp Is there service outage in Brookswood area of Langley ?

  • regreynaxg1z Salome (@regreynaxg1z) reported

    @sunnygil911 @Shawhelp Damn same thing happened to me I contacted support for almost two weeks and all I got was automated robot replies, not until I got recommended to @ Multitask_support on who got it fixed in a few hours

  • Tammeh69 Tammeh (@Tammeh69) reported

    @Shawhelp Are you still working on the guide issue? It's really out of whack for the last 3 days. It seems it's getting worse

  • SWCalgaryGuy Brian 😷 Triple vaccinated in Calgary 🇨🇦 (@SWCalgaryGuy) reported

    @MrD_AB @Shawhelp Are these calls from spoofed numbers? If so the NDNCL will not help

  • goingtoberich9 Trading Up In Life (@goingtoberich9) reported

    .@Shawhelp I'm on to you. You give me a 10-day trial to renew my services at a higher speed after I complained about my horrible wifi, but during the trial you really jack up the speeds only to reduce them after the 10 days are up. I did speed tests. Now I'm locked in for 2 yrs

  • PrasadYEG V PRASAD (@PrasadYEG) reported

    @Shawhelp No, it's actually been very weak this whole year and many times last year. I've asked Shaw for help many times before but all they tell me to do is unplug and plug the modem. I don't have any issues upstairs but downstairs is really bad and it never was like that before.

  • matpVI #MaskUp (@matpVI) reported

    @ShawHelp - Hi, are there TV issues? Sound modulation on some channels like 258 MSNBC is awful (chirping, cutting out) and the guide icons are either missing, or showing on the wrong listings

  • FaventeWell Von Þingvöllr (@FaventeWell) reported

    @Shawhelp internet down in Fort McMurray. Any updates?

  • 834the The 834 (@834the) reported

    @Shawhelp Other service providers does have this feature ..Sorry Is not going to@work at this moment..