Shaw Outage Report in Richmond Hill, York, Ontario
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Shaw outage reports came from the following cities: Toronto, Maple, North York and Thornhill.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Total Blackout | |
| Maple |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Algis Akstinas
(@AlsoKnownAs_AA) reported
from
Toronto, Ontario
@Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Dickenson
(@alan_dickenson) reported
@Shawhelp last update @ 5:30 for the outage in SE Edmonton. Is it being fixed tonight? Or does live updates mean something different @ Shaw?
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Ty
(@tHe_ThE_wHy) reported
@LouisPhilSluggr @Shawhelp @TELUS Same, almost 6 hours no service. Talked to a rep and they said “keep an eye on our service outages updates page.” The same one that has said the same thing for 5+ hours? Thanks. I’m working from home, you think Shaw is going to reimburse me lost wages for a whole day?? Lol
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Phil
(@LouisPhilSluggr) reported
@Shawhelp Nope. I sure can't. I can clearly read the SE Edmonton is suffering an outage. But why isn't Shaw providing us with more info? If you actually cared about your customers you'd be keeping us updated. I really don't know why I pay Shaw hundreds of dollars every month.
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Phil
(@LouisPhilSluggr) reported
@Shawhelp Almost 3 hours since the last update. Why are you leaving customers in the dark? Why isn't shaw providing hourly updates? Does shaw even know what the issue is?
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GOZNO
(@MrGozno) reported
Hi! We're @Shawhelp @ShawInfo we make sure our customer service reps can only confirm or deny information. Its completely unreasonable to allow them to provide any other kind of service And we'll call it progress
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Alan Dickenson
(@alan_dickenson) reported
@Shawhelp did you guys know there hasn’t been any update on the outage in south Edmonton since the rather vague “this might take a few hours” @ 5:30pm?
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Kayle Clark
(@kaclk) reported
5 hours now since the @shawinfo @Shawhelp outage and still no official explanation or ETA for restoring vital services for people. They need a whole new comms department at this rate.
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Tina Gillis
(@morningtroll) reported
@Shawhelp Thanks, but a drive around my neighbourhood found about 8 shaw trucks, a large spooling truck and several other large utility trucks converging around a large hole. I suspect that might be the source of the issue.
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Gordon Jewsbury VE7JBY
(@gordtgr) reported
from
Prince George, British Columbia
@Shawhelp The system did its own self reboot and came back on so at the moment it is working again. So it was down for a couple hours.
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Kayle Clark
(@kaclk) reported
Currently stuck listening to @cbcradio since @ShawInfo TV and internet is still down.