Shaw Outage Report in Richmond Hill, York, Ontario
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (53%)
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TV (20%)
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Wi-fi (10%)
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E-mail (9%)
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Total Blackout (6%)
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Phone (2%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Shaw outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
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| Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
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Justin T
(@MisterJustinT) reported
from
Toronto, Ontario
@CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.
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Algis Akstinas
(@AlsoKnownAs_AA) reported
from
Toronto, Ontario
@Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Raquel
(@RaquelH_07) reported
@Shawhelp went from pixelated tv/bad sound (but apps worked) to our Netflix movie cutting out with an error to tighten cables. Cables tightened. Same error message. Now we can’t access the apps. Service doesn’t come for two days. Beyond frustrated. 2nd time in less than a month.
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Gerald's folly
(@schroepferg2) reported
@joehagg @Shawhelp @ShawInfo Don't know why, but on my phone I have this intermittent issue with twitter. This despite blistering speeds on the modem. And yet, I turn off the wifi on my phone and BOOM, no problems.
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Rena Woss
(@renawoss) reported
@Shawhelp what is Shaw Customer Service EMAIL ADDRESS? I can't find it anywhere!
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🙀🛸
(@cartfullofcats) reported
@Shawhelp When is service going to be restored in Winnipeg? I can't work because there's no internet. Again.
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Rollie Woods
(@rollie_woods) reported
@PeterLepine @Shawhelp Last time I got frustrated with Shaw I called them and asked to cancel my service. When I explained why they fixed the problem right there and gave me a $25 credit. I told them I didn't want the credit, I just want them to answer the phone and fix the problem wo me waiting hours.
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Кевін (Kevin Lloyd) 🇨🇦
(@kevinlovestech) reported
Just finished the most lovely tech support call with Diane in Victoria, BC at Shaw Mobile! They are so damn lucky to have her! Having Visual VM issues and she did what could to resolve them tonight. We had to hang up for me to test it. @Shawhelp
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Anand Sakhare
(@Anand_Sakhare_) reported
@Shawhelp - Why is your customer service so crappy? Why do the agents have to ask for a “secure form” for every thing? I had to spend 30min+ on a small issue doing back and forth with the agent. Why is that? Why not make it simpler to get help for your low grade service?
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Peter A. Lepine
(@PeterLepine) reported
@Shawhelp Unfortunately, you don’t know what you’re talking about. Five text support people, and one service technician who came to my house. All of them spoke with your account people. Each one advise that when the problem gets fixed, they will call me.
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Gerald's folly
(@schroepferg2) reported
@Shawhelp Already did that. Using twitter from my MacBook to see if the issue pops up here as requested by the tech.
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Closetag
(@closetag) reported
@Shawhelp hoping to confirm: Shaw Mobile does NOT offer eSim support for wearables like Google & Apple Watch, right?