Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 02/13/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, Scarborough and York.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Wi-fi
CanadaToronto Total Blackout
CanadaToronto E-mail
CanadaToronto E-mail
CanadaToronto Internet
CanadaToronto TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    @ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • newmoth1 jesse Wilk (@newmoth1) reported

    @Shawhelp The app doesn’t even launch. So I think the problem is through the shaw box, not Netflix.

  • AuntieCherry72 WhiskeyGirl 💃🏻🌺🥃🇨🇦🏳️‍🌈 (@AuntieCherry72) reported

    @Shawhelp hi, are you able to tell me if there’s anything wrong with my landline? Both handsets have no dial tone and have said “line in use” for 2 days. I’ve reset the modem, unplugged everything and nothing. I assume since there’s no dial tone that’s a Shaw issue?

  • Miffy495 Jerry Only's receding hairline (@Miffy495) reported

    Hey, @ShawInfo, in the last two days I have spent 2 hours on hold to be told that my modem is bad, get a new one, have the delivery guy leave before my partner can get to the door, set everything up myself, install an invasive app because you won't let me...

  • ZeegersTV Zeegers (@ZeegersTV) reported

    @Shawhelp I can’t even do that - your freedom mobile connection is garbage too and it barely allows me to connect. Tried 4 times on that hyperlink and it won’t load Shaw docsis prob bridged some freedom mobile connections that had poor reception lol I guess I’ll keep trying

  • OtakuJhe Otaku Jhe (@OtakuJhe) reported

    @Shawhelp opps! Never mind. My dog accidentally pulled the power cord.

  • Hiarky Hiarky (@Hiarky) reported

    @suspectlobster @Shawhelp never been with either honestly but from what they just told me it seems like its just a worn out part or faulty cable. hopefully will have everything fixed in a week

  • Koachck Craig Klemets (@Koachck) reported

    @crumpphoto I'm about to give up my cable package. This is crap. @Shawhelp 1980s called and love blackouts. Yet why am I paying for it.

  • TomAnde31468421 Tom Anderson (@TomAnde31468421) reported

    @ShawInfo Yeah, I'm not signing up for shaw for my upcoming renewal. I don't support companies that support #woke agendas. Pushing @DisneyPlus lost you a customer. #GoWokeGoBroke

  • renawoss Rena Woss (@renawoss) reported

    @Shawhelp lousy customer service!! HATE AUTOMATED (NON SERVICE) ... WE WANT REAL PEOPLE ANSWERING THE PHONES!!

  • zerochilllll i’m kristina, & i have zero chill (@zerochilllll) reported

    like honestly, @ShawInfo & @Shawhelp - what on earth am I paying $250 per month for? I pay my bills by working from home and using the internet. Will you pay my wages if I lose my job because I always have a poor connection?