Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 03/20/2026 23:25

March 20: Problems at Shaw

Shaw is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Wi-fi
CanadaToronto TV
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • deestazzy Dee Duquette (@deestazzy) reported

    @Shawhelp Outage in Drayton Valley how much longer? And don't give me the white wash talk. Be real and explain what's occurred and why it's taking so long to repair? Thank you

  • truebusterflash busterflash (@truebusterflash) reported

    @wpgguy @Shawhelp Fun. If they can’t fix it, I’d ditch them.

  • albertarulez Matt (@albertarulez) reported

    @Huphoi1 @Shawhelp Best there is. I have NEVER had a problem with Shaw help. Unlike the USELESS Telus goofs

  • mariedavis Marie Davis (@mariedavis) reported

    @Shawhelp I'm getting a message about there being no content/streaming error. Not a problem on other channels. Possibly @TSN_Sports feed issue?

  • realtokmer Tokmer (@realtokmer) reported

    @ShawInfo If only your service wasnt **** maybe my friends and i would be able to play together without lag

  • smokat_steven 스모캣 (@smokat_steven) reported

    @Shawhelp Unable to connect to internet. I moved into a new place a week ago, I been using my roommate's wifi with no problem until yesterday afternoon. Both cell and laptop can connect to wifi, but it's not connected to internet, but my roommate can use wifi no problem.

  • Cinnamo02380678 Cinnamon (@Cinnamo02380678) reported

    @Shawhelp You might wantcto fix your Food Network channel. It pixilating and crapping out

  • astroryn Kathryn (@astroryn) reported

    @Shawhelp I received a renewal offer, but held on it for the time being. They saved it to my file and said I could call back to get it anytime. Now being told it's not available and my same services will cost $25 more/month. What is the best way forward before I cancel?

  • CandaceMckibbon Candace McKibbon (@CandaceMckibbon) reported

    @Shawhelp Morning, wondering if you are aware of a Wi-Fi outage in Burnaby area?

  • wpgguy **** Ferguson 🇨🇦 (@wpgguy) reported

    @3_putt @Shawhelp I think its in the main box outside. Others in the area same issues.