Shaw outages and service status in Richmond Hill, Ontario

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Shaw generated 2 outage signals in the last 24 hours around Richmond Hill, including 2 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
The most recent signal from this area was received Jul 31, 12:16 PM EDT.

Internet (71%)
Wi-fi (14%)
Total Blackout (7%)
TV (7%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Richmond Hill	Baseline
Jul 30, 8:20 PM EDT	0	0	0
Jul 30, 8:40 PM EDT	0	0	0
Jul 30, 9:00 PM EDT	0	0	0
Jul 30, 9:20 PM EDT	0	0	0
Jul 30, 9:40 PM EDT	0	0	0
Jul 30, 10:00 PM EDT	0	0	0
Jul 30, 10:20 PM EDT	0	0	0
Jul 30, 10:40 PM EDT	0	0	0
Jul 30, 11:00 PM EDT	0	0	0
Jul 30, 11:20 PM EDT	0	0	0
Jul 30, 11:40 PM EDT	0	0	0
Jul 31, 12:00 AM EDT	0	0	0
Jul 31, 12:20 AM EDT	0	0	0
Jul 31, 12:40 AM EDT	0	0	0
Jul 31, 1:00 AM EDT	0	0	0
Jul 31, 1:20 AM EDT	0	0	0
Jul 31, 1:40 AM EDT	0	0	0
Jul 31, 2:00 AM EDT	0	0	0
Jul 31, 2:20 AM EDT	0	0	0
Jul 31, 2:40 AM EDT	0	0	0
Jul 31, 3:00 AM EDT	0	0	0
Jul 31, 3:20 AM EDT	0	0	0
Jul 31, 3:40 AM EDT	0	0	0
Jul 31, 4:00 AM EDT	0	0	0
Jul 31, 4:20 AM EDT	0	0	0
Jul 31, 4:40 AM EDT	0	0	0
Jul 31, 5:00 AM EDT	0	0	0
Jul 31, 5:20 AM EDT	0	0	0
Jul 31, 5:40 AM EDT	0	0	0
Jul 31, 6:00 AM EDT	0	0	0
Jul 31, 6:20 AM EDT	0	0	0
Jul 31, 6:40 AM EDT	0	0	0
Jul 31, 7:00 AM EDT	0	0	0
Jul 31, 7:20 AM EDT	0	0	0
Jul 31, 7:40 AM EDT	0	0	0
Jul 31, 8:00 AM EDT	0	0	0
Jul 31, 8:20 AM EDT	0	0	0
Jul 31, 8:40 AM EDT	0	0	0
Jul 31, 9:00 AM EDT	0	0	0
Jul 31, 9:20 AM EDT	0	0	0
Jul 31, 9:40 AM EDT	0	0	0
Jul 31, 10:00 AM EDT	0	0	0
Jul 31, 10:20 AM EDT	0	0	0
Jul 31, 10:40 AM EDT	0	0	0
Jul 31, 11:00 AM EDT	0	0	0
Jul 31, 11:20 AM EDT	0	0	0
Jul 31, 11:40 AM EDT	0	0	0
Jul 31, 12:00 PM EDT	0	0	0
Jul 31, 12:20 PM EDT	0	0	0
Jul 31, 12:40 PM EDT	0	0	0
Jul 31, 1:00 PM EDT	0	0	0
Jul 31, 1:20 PM EDT	0	0	0
Jul 31, 1:40 PM EDT	0	0	0
Jul 31, 2:00 PM EDT	0	0	0
Jul 31, 2:20 PM EDT	0	0	0
Jul 31, 2:40 PM EDT	0	0	0
Jul 31, 3:00 PM EDT	0	0	0
Jul 31, 3:20 PM EDT	0	0	0
Jul 31, 3:40 PM EDT	0	0	0
Jul 31, 4:00 PM EDT	0	0	0
Jul 31, 4:20 PM EDT	0	0	0
Jul 31, 4:40 PM EDT	0	0	0
Jul 31, 5:00 PM EDT	0	0	0
Jul 31, 5:20 PM EDT	0	0	0
Jul 31, 5:40 PM EDT	0	0	0
Jul 31, 6:00 PM EDT	0	0	0
Jul 31, 6:20 PM EDT	0	0	0
Jul 31, 6:40 PM EDT	0	0	0
Jul 31, 7:00 PM EDT	0	0	0
Jul 31, 7:20 PM EDT	0	0	0
Jul 31, 7:40 PM EDT	0	0	0
Jul 31, 8:00 PM EDT	0	0	0
Jul 31, 8:20 PM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, and North York.

City	Problem Type	Report Time
Toronto	TV	8 hours ago
Toronto	Internet	23 hours ago
Toronto	Internet	4 days ago
Toronto	Wi-fi	4 days ago
Toronto	Internet	8 days ago
Toronto	Wi-fi	11 days ago

Nearby cities with recent reports

Toronto

4 recent signals

8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 18 minutes ago from Toronto, Ontario
Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
Justin T (@MisterJustinT) reported 18 minutes ago from Toronto, Ontario
@CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 52 minutes ago from Toronto, Ontario
@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.
Algis Akstinas (@AlsoKnownAs_AA) reported 58 minutes ago from Toronto, Ontario
@Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Quinn Mason MD (@boondocksdoc) reported 10 minutes ago
@Shawhelp @Shawhelp unfortunately no widespread outage on your site and no alert banner in my app under my account. Trying to access troubleshooting just continues a never ending loop of selecting your device then a page that bounces back to select your device. Not user friendly.
Bri (@cyberqt) reported 10 minutes ago
@TSN_Sports @Shawhelp why does F1 sound like they are yelling down a tin hallway? It's only the show, not the commercials. It's awful. It was both TSN channels(practice and qualifying)
Heldy (@HeldyCarvalho) reported 13 minutes ago
@Shawhelp Thanks. I have been trying to use the chat since 9AM. The auto log out feature every 10 minutes is brutal when you have to hold for support for at least hours. The only reason I stayed with Shaw is because you have had better support than Telus, historically.
Bella Bee  (@SmileyYYC) reported 15 minutes ago
WTF .@shawhelp ????? You decide to go down during #HockeyDayInCanada ! 😡
Jason Silver (@Da_Big_Dogg) reported 19 minutes ago
@Shawhelp question, when watching the 4k stream of an Oil game it goes all pixelated and looks terrible, this happens many many MANY times in just a few min.. how do we solve this??
Jasmine Kaur G (@jgarcha) reported 25 minutes ago
The service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!
Jason Silver (@Da_Big_Dogg) reported 26 minutes ago
@Shawhelp what’s going on with your tv today??? My PVR recording keeps crashing, I’ve restarted and did a system refresh and still it’s an issue? Live tv is freezing. What gives????
Guy_Barnabe (@GuyBarnabe) reported 31 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
Faulty (@Line_Fault) reported 33 minutes ago
@Shawhelp my packet loss is 50% 7.8Mbps down! Screaming fast. Chat said it's too busy to help me... literally. Standard every 6 ish month problem
Don T Beakunt (@truebusterflash) reported 34 minutes ago
@Shawhelp I messaged you days ago without a response. Your app also won’t work so attempting to chat with tech support is not an option and now I’ve been on hold for 40min. Your sales calling to lock me in again is poor timing considering the current issues.