Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 02/08/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, Scarborough and York.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto E-mail
CanadaToronto E-mail
CanadaToronto Internet
CanadaToronto TV
CanadaToronto Total Blackout
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    @ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CraigKoban 𝘾𝙧𝙖𝙞𝙜𝙚𝙧'𝙨 𝘾𝙞𝙣𝙚𝙢𝙖 𝘾𝙤𝙧𝙣𝙚𝙧 🎥🎞🎬 (@CraigKoban) reported

    Hey @Shawhelp. Just “upgraded” to Internet 600 (was on 300) on a new 24 month contract and I’m now getting slower wifi speeds than I was with 300. Call center tech was completely ineffectual. As a 20 yr customer I’m rather upset.

  • northvanthrift1 @northvanthriftscore (@northvanthrift1) reported

    @Shawhelp I’m getting really tired of having to do this EVERYDAY! Since I upgraded to Gateway plus PODs, I’ve had the worst internet/wifi service.

  • gliverpool9966 The G.F. Liverpool™© (@gliverpool9966) reported

    @Shawhelp We are having problems with Web based platform of BlueCurve TV this morning.

  • powersoft_info PowerSoft (@powersoft_info) reported

    @Shawhelp Shaw down in sooke ?

  • happypam_82 Pamela W (@happypam_82) reported

    @Shawhelp Good morning! Is there a system outage on pods again today? All my pods are offline. I have reset my gateway, unplugged and plugged them all back in - no dice!

  • loop1277 Crystall (@loop1277) reported from Vancouver, British Columbia

    @Shawhelp are you guys having phone/internet issues in greater Vancouver??? Both my phone and internet are down at my business

  • angryalberta Angry Alberta (@angryalberta) reported

    @Shawhelp No I am not there. I have reset my modem and router and still down.

  • DustinMorris13 ░▒▓█ 𝓭𝓜 █▓▒░ (@DustinMorris13) reported

    @markyeg @Shawhelp It just goes to show how horrible our internet is in Canada. Can't believe we put up with this and the astronomical prices we pay.

  • Kmama70 Tracy (@Kmama70) reported

    @Shawhelp Thanks for your help, I did the speed test and it is averaging way below than what we have I believe. It was averaging 61. Our package states Business Internet 75 upgraded. Does that mean we should be getting at least 75?

  • nataliecsws Natalie (@nataliecsws) reported

    @Shawhelp I'm currently unable to stream live TV (any channel) on BlueCurve; it keeps giving me an Error player.-9002.14007. Please help!