Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 12/02/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, North York, Thornhill, Scarborough and Vaughan.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto TV
CanadaToronto Internet
CanadaToronto TV
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Rugbyplayer Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported

    @Shawhelp if I access BLUECURVE thru Safari I get closed captioning I cannot turn off. Thru Google Chrome - no problem. Your techs might like to check (MacBook Pro early ‘14. Safari 14.0.1)

  • TerraFinale The Specialist (@TerraFinale) reported

    @Shawhelp As a Shaw residential customer, I visited Shaw store in Chinook for a mobile. Shaw agent asked if I have credit card. She said without credit card, I won’t be able to get a mobile. I do have credit card...but why would you need my card number for? Go check my credit

  • whiteroses222 Kristine ♊🦋 (@whiteroses222) reported

    @Shawhelp sent DM on an issue. It got resolved via my Shaw app chat as no one replied on Twitter. Now I sent another Question & no response. We switched to blue curve last week and yet the my Shaw app lists under My channels, the old non blue curve channels. When will it update?

  • LexaLuv710 LexaLuv❄ Lex-Mas!! ☃️ (@LexaLuv710) reported

    Wtf my internet just went out in the middle of my stream. @ShawInfo has been **** lately.😭

  • JayRayHolly Crispy Lines (@JayRayHolly) reported

    @Shawhelp having issue with my newish modem suddenly. Wi-Fi is intermittent and no internet intermittently. Is there a known problem?

  • jeff_paulus Jeff Paulus (@jeff_paulus) reported

    @Shawhelp you wouldn't happen to know the phone number for Telus digital would you? I cannot deal with these Blue Curve service drops when both my wife and I are working out of the house.

  • Zach_Fleisher Zach Fleisher #StayHome (@Zach_Fleisher) reported

    After filing the complaint, Shaw called me. They sent a technician who found that the modem hadn't been properly installed and the configuration risked over heating and burning out. Hence some difficulties. But it was @Shawhelp who installed it this way. Whoops!

  • krystlec66 krystle charlton (@krystlec66) reported

    @Shawhelp I’ve noticed you’ve been throttling My internet speeds since April/may. It’s so bad now. Takes at least 30 seconds but usually 1 minute to load a website of any kind. Unreal this is being done when we need to spend our time indoors.

  • ykmnae MYork (@ykmnae) reported

    @Shawhelp My internet is down. Can you help?

  • WordWizardYYC Lorraine Lancaster (@WordWizardYYC) reported

    @Shawhelp is there an outage currently in scenic acres in yyc? We don't have internet and noticed an outage in ranchlands not far away