Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 02/07/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, Scarborough and York.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto E-mail
CanadaToronto E-mail
CanadaToronto Internet
CanadaToronto TV
CanadaToronto Total Blackout
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • opiatedforty9 Steve 🇨🇦 (@opiatedforty9) reported

    @Shawhelp your chat feature on the app doesn't work anymore

  • mderuyter85 Mike de Ruyter (@mderuyter85) reported

    @Shawhelp ABSOLUTE WORST CUSTOMER SERVICE EXPERIENCE TONIGHT. 10+ YEARS OF BEING A SHAW CUSTOMER AND THIS IS HOW YOU TREAT YOUR CUSTOMERS?!?! SERIOUSLY RETHINKING NOW

  • WerdEmUp Werd (@WerdEmUp) reported

    @LallyAd @yycgirlxoxo @Shawhelp Problems never end with Shaw for me. Previously I wasnt even their customer but they still managed to screw up and get my internet disconnected for almost 2 weeks.

  • MrMike1979 Mike (@MrMike1979) reported

    @Shawhelp Our services are down AGAIN. Staffordville area of Lethbridge. This is 3 times in just over a month. It's getting ridiculous.

  • StephensPhotoM Stephens Photo Media 🇨🇦 (@StephensPhotoM) reported

    If your thinking about @ShawInfo for your provider chew on this Service has been up and down like a yo yo for months now no service at all since Friday no phone no internet no home security no TV no cameras earliest they can come is Tuesday afternoon @Shawhelp

  • pieface2010 Sue T (@pieface2010) reported

    @ShawInfo But you can't let someone at your office help me connect my ipad to shaw passpoint after trying for over a year and a half over online support? U can send ad writers and photographers to this event?

  • StaceyRaeAins Stacey Rae Images (@StaceyRaeAins) reported from Coalhurst, Alberta

    @Shawhelp @tjtolley Having issues in COALHURST too, tried all troubleshooting steps

  • JenOwenDoyle Jen Owen Doyle (@JenOwenDoyle) reported

    @Shawhelp Why? Isn't it clear the problem is on your end? Your website keeps going down.

  • CultClassic88 Cody W (@CultClassic88) reported

    @AndorianIP @Shawhelp Mine has been dipping in and out all day in Coquitlam. I called customer support and was told they are having outage issues here

  • WerdEmUp Werd (@WerdEmUp) reported

    @yycgirlxoxo @Shawhelp i mean sure. but theyre both absolute garbage. i just grabbed the basic pack for local news, but realized its not worth even finding the remote.