Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 02/01/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, Scarborough, York and Maple.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto TV
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Wi-fi
CanadaToronto TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Woweeeeeeee Shaw sure is terrible. I have to wait 5 minutes for a song to load. That's assuming the internet doesn't die completely for an indeterminate amount of time.

  • fiacc Fiacc O'Brien Moran (@fiacc) reported

    @mintsource @Shawhelp They just dm'd me to say there isn't an outage.... Which there is because we're reporting it.

  • amandaburkebiz Amanda Burke (@amandaburkebiz) reported

    @Shawhelp Thank you for the prompt reply this morning. Got tech support right away and they were great.

  • srose180 easy R. (@srose180) reported

    @Shawhelp my on demand isn’t working... help

  • srose180 easy R. (@srose180) reported

    @Shawhelp help again 😭

  • TheCrystalZebra Crystal Sapergia (@TheCrystalZebra) reported

    @Shawhelp @ShawInfo Why is there a phone number attached to my elderly fathers account that doesn't belong to us? The agent told us they can't help us cause we don't know the number. 🙄 He just wants to pay his bill that didn't arrive in the mail

  • hockeymom1 Karen Lindsay (@hockeymom1) reported

    @Shawhelp hey Shaw. 3 days. 3 outages. Not a happy customer here!

  • mintsource dan (@mintsource) reported

    @fiacc @Shawhelp well the thing is technically it's not an outage as it's still working... it's just we are getting unusable download speeds of 1.7mbps rather than the ~100-600mbps we are paying for.

  • srose180 easy R. (@srose180) reported

    @Shawhelp I am sending you a dm as I am still having issue with my Shaw on demand

  • CornwallisDevon Devon Cornwallis (@CornwallisDevon) reported

    @Shawhelp We are moving to Ont., cancelled service, were told we owned equipment, then got a robocall saying we didn't and had to return tech...we have scrapped it ! Have been going around in circles on the phone WTF!? #Shawsajoke #Shawsux