Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 01/29/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, Scarborough, York and Maple.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto TV
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Wi-fi
CanadaToronto TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JustCdnTrish Just_Trish (@JustCdnTrish) reported

    @Shawhelp is gateway down?

  • DawnAstbury Dawn🇨🇦 (@DawnAstbury) reported

    @Shawhelp Your customer service is brutal! Can’t get a person on the phone nor the app now. I’ve been billed twice in a week and my wifi still needs to be fixed. I’m still in limbo. Need some customer service help please!

  • daringibson1 Darin Gibson (@daringibson1) reported

    @Shawhelp @TELUS @ShawInfo Shaw Help- I am sure that has been helpful for many people. The reality is that so many more people cannot afford your promotion. I see it daily. Forced to choose between food and rent. Nothing left for wifi... Could you do more?

  • wpgguy Dave the tired 🇨🇦 (@wpgguy) reported

    @emilapedia @Shawhelp it like 2 years and will work great for like a week after they come in then boom back to crap. the good thing is there is only 1 cable left to replace that I know of. ha

  • sa20_98 sami (@sa20_98) reported

    @thesoussmeister @Shawhelp this **** is so frustrating wtf we paying for. Super inconsistent internet

  • TravisHerring Travis Herring (@TravisHerring) reported

    @Shawhelp I dm'd about a reccuring problem.

  • s_mcmonkey SandyMac (@s_mcmonkey) reported

    @ShawInfo My internet has been on and off on Monday, out most of Tuesday, on and off Wednesday and is currently off. WFH and online paper due. Help!

  • audricmoses Audric Moses 🚴🌿🍻🏐☣️☮️🇨🇦 (@audricmoses) reported

    @Shawhelp Hi there -- I'm having trouble with my newly installed BlueCurve wireless TV box. After eliminating the HDMI cable and the TV as the problems, I think I need a replacement box

  • EricisFreaker EricisFreaker (@EricisFreaker) reported

    @Shawhelp wifi is now constantly disconnecting me and its now happening on my phone too. I am not sure what is going on at all at this point. I don't know what to do. Every 15 minutes or at random it just disconnects me as if I were bluecurved when wasn't. help

  • 1sean8 Sean (@1sean8) reported

    @shawhelp BRO help me out why is my download speed less than 1/3 of what it should be i just wanna play my game😔