Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 01/25/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, Scarborough, York and Maple.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Wi-fi
CanadaToronto TV
CanadaScarborough TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    @ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ahelison Helison Aniyi (@ahelison) reported

    We've been have issues with @ShawInfo since we switiched from @telus due to some savings they offered us. Poor customer service and imcompetent staff. Keep your Telus accounts people

  • gqtrebor GQTREBOR (@gqtrebor) reported

    @Shawhelp able to help me out please?

  • tylerneilson Tyler Neilson (@tylerneilson) reported from Prince George, British Columbia

    @Shawhelp my home internet went down shorty after 3pm PT, and is still down - orange flashing light on Bluecurve Modem. I’m in #CityOfPG - is this a known outrage, any suggestions to get things working again?

  • bogeywheels Bogeywheels (@bogeywheels) reported

    Hey,@Shawhelp, just tried to stream 2 paid services, Britbox & DAZN but neither works. Are these affected too by Shaw Internet issues?So frustrating...

  • murad532 मुराद (@murad532) reported

    @Shawhelp Internets been down for the last 20 mins, helpp!!

  • ash_rants Ash Rants By Ash (@ash_rants) reported

    @Shawhelp I have tried DMing you guys. No response.? My internet has been out for over an hour, for the third day in a row. My kids missed online school this morning. And I’m completely fed up with your service.

  • mywinepal Karl @ MyWinePal 🍷🍁 (@mywinepal) reported

    Today I switched from @ShawInfo to @TELUS for my internet and cable services. The service by the Telus service person was excellent. #kudos

  • jay_d_09 💚 🇨🇦 Jay D 🇨🇦 💚 (@jay_d_09) reported

    @Shawhelp Hi Taylan, Is it true Shaw no longer has a customer loyalty department or retention department? I have always dealt with them every time my current promotion runs out.

  • richrealestate1 Richard Chen (@richrealestate1) reported

    @Shawhelp is shaw wifi down in Richmond BC? Very spotty.

  • aladon66 Alana 🏳️‍🌈🇨🇦BLM (@aladon66) reported from Winnipeg, Manitoba

    @ShawInfo why is the PVR so horrible. Skipping, not recording whole episodes, no sound.