Shaw outages and service status in Richmond Hill, Ontario
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Full Outage Map
- Shaw generated 1 outage signal in the last 24 hours around Richmond Hill, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 16, 10:57 AM EDT.
- Internet (70%)
- Wi-fi (20%)
- Total Blackout (10%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond Hill, Ontario
The most recent Shaw outage reports came from the following cities: Toronto, and North York.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 15 hours ago |
|
Toronto
|
Internet | 1 day ago |
|
Toronto
|
Internet | 5 days ago |
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Toronto
|
Internet | 5 days ago |
|
Toronto
|
Internet | 5 days ago |
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Toronto
|
Internet | 5 days ago |
Nearby cities with recent reports
8 recent signals
Community Discussion
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Shaw Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Justin T (@MisterJustinT) reported from Toronto, Ontario@CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.
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Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario@Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.
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Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, OntarioToday's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
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Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Mr. C (@Me_Caramidaru) reported@Shawhelp Surrey Internet service down? again?
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bc_2027 (@bc_2030_vision) reported@Shawhelp Just ch 199 in Victoria . I just got thru on phone. Agent has worked with back office and confirmed the issue. Back office is escalating with channel provider. “THe Frame” Said it might take a day or two but should be fixed. Cheers.
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Lori Bird (@lorianebird) reported@sigurdson_chris @Shawhelp @Rogers What customer service? There isn’t any-at all!
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b ☾ (@brandobrennan) reported@Shawhelp Sadly this is 2 days in a row of trying, and today is the last day of the billing cycle, so if I miss it I believe I’ll be double billed essentially. Sad that I have already wasted 5 hours on hold between the last 2 days. Quite disappointed as a loyal customer.
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b ☾ (@brandobrennan) reported@Shawhelp No, the live chat people sent me to the phone number. I am trying to cancel my service as I have MOVED and no longer need my own internet. I don’t know if one single person is working the line, but this is ridiculous. Even in-store wouldn’t help me.
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Heldy (@HeldyCarvalho) reported@Shawhelp Thanks. I have been trying to use the chat since 9AM. The auto log out feature every 10 minutes is brutal when you have to hold for support for at least hours. The only reason I stayed with Shaw is because you have had better support than Telus, historically.
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Bella Bee (@SmileyYYC) reported@Shawhelp I was asked during a technical support call to stay on the line for a quick survey. Tanya decided not to provide that
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j a (Puffin) (@P_u_f_f_i_n_) reported@Shawhelp bonus points that i got a call trying to sell me a new plan with you guys 5 minutes ago, but i can't get you to come out and do the customer support required for my internet to work.
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Bella Bee (@SmileyYYC) reported@Shawhelp you’re kidding??????? Connection issues NOW????? $300 a month and you’re ***!!!!!
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Arnold K (Taylor's Version) (@aroc88) reported@Shawhelp Nothing has been updated since 1248pm. This sucks.