Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 02/28/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, Scarborough and York.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto TV
CanadaToronto Wi-fi
CanadaToronto Total Blackout
CanadaToronto E-mail
CanadaToronto E-mail
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    @ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • WorkerView Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta

    @DeanEdmonton @NickPaisano @Shawhelp Your right. The DM and trouble shooting is their way of placating pissed off customers but never a resolve. When it is so wide spread how can problem be in individual houses. But they are gone so no resolve again

  • WorkerView Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta

    @Shawhelp . Once again TV internet and Shaw home is down. Rebooted router no change. To me matters worse all trouble and support is closed. My problem has been occurring for 15 months. Can someone help me

  • DeanEdmonton Dean Edmonton (@DeanEdmonton) reported

    @Shawhelp Fix the damn internet and tv around Edmonton before knocking off for the night. You know about he issues for over an hour.

  • OlehKarishinova Oleh Karpov (@OlehKarishinova) reported

    @Shawhelp Fix the goddamn fcking internet in Edmonton, what are we paying you fcktards for???

  • Temporalengine Prince Of Hollywood (@Temporalengine) reported

    Hey @ShawInfo , your brand is about consistently lying to your customers and following up with ignorant service. Was that a strategy you planned out or is it just that you hire the right people to consistently perform like that?

  • LiveItLiveLife Brian Maxwell (@LiveItLiveLife) reported

    @Shawhelp Help? Ha ha ha. You've given no information to why my Edmonton Internet and Cable is total crap tonight.

  • tattva5 Tattva5 (@tattva5) reported

    @NickPaisano @Shawhelp Same here, settled down now.

  • terryballantyn7 terry ballantyne (@terryballantyn7) reported

    @GroseAndrew @Shawhelp It’s becoming a daily thing! So sick of contacting Shaw and being treated like an idiot!

  • rdubs80 Team dubs (@rdubs80) reported

    @Shawhelp really Shaw? Clearly this is a widespread issue. And your token response of 'try these steps' doesn't fix anything

  • OlehKarishinova Oleh Karpov (@OlehKarishinova) reported

    @Shawhelp Fix the goddamn fcking internet in Edmonton, what am i payibng you fcktards for