Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 02/23/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, Scarborough and York.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto TV
CanadaToronto Wi-fi
CanadaToronto Total Blackout
CanadaToronto E-mail
CanadaToronto E-mail
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • muditsaxena02 Mudit Saxena (@muditsaxena02) reported

    @ShawInfo A decent customer service would be better because you are a **** show on that side.

  • tinasvfx Tina (@tinasvfx) reported

    @Shawhelp the tech support issue was a temporary fix. its still glitching.

  • mstrutin Mike 🇨🇦 (@mstrutin) reported

    @Shawhelp DNS is down in Surrey.

  • steph_197 Stephanie Lee (@steph_197) reported

    @Shawhelp @wingsnation Is this fixed yet? Been cut out of several meetings today and it’s causing a huge inconvenience

  • musicbaum Musicbaum 🤖🐶🇨🇦 aka Mr. Ovaltine (@musicbaum) reported

    @Shawhelp Too late. Everything is cancelled. No longer a customer.

  • ChrisDanger79 Chris Danger (@ChrisDanger79) reported

    @Shawhelp Hey Don, appreciate the quick reply, but I'm sure my tweet was pretty succinct in the issue. The usual response is a Shaw pod range extender. So unless yall wanna just gimme one. We have nothing to talk about.

  • therealb0wser 🦦🧞‍♂️ Jason 🧇🐓 (@therealb0wser) reported

    @Shawhelp How can I stop receiving free preview channels on my cable service?

  • KaymakliBlue Kaymakli Blue (@KaymakliBlue) reported

    and now i'm getting the runaround by @ShawInfo over my service call Don't worry I've got screen shots

  • whytestreak whytestreak (@whytestreak) reported

    @ShawInfo no cable service AGAIN in St Albert. This is the last straw. Hello @TELUS . Please contact me #telus

  • adifood1234 Adi lally (@adifood1234) reported

    @whytestreak @ShawInfo @TELUS Ya Telus will make you have no internet for 2 weeks if there’s an outage Shaw is better dude