Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 02/07/2026 08:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, Scarborough and York.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto E-mail
CanadaToronto E-mail
CanadaToronto Internet
CanadaToronto TV
CanadaToronto Total Blackout
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    @ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • abhishekshaw401 Abhishek (@abhishekshaw401) reported

    @Shawhelp is there an internet outage in Calgary SW?

  • DeadmanEmsland 👻DeadmanEmsland (@DeadmanEmsland) reported

    Hey @ShawInfo @Shawhelp can you make a collective effort and not have my internet go from bad to worse in over a month. Tired of dealing with this BS.

  • Huphoi1 Huphoi (@Huphoi1) reported

    @Shawhelp My family has been dealing with issues from you for over 2 months, we have had 5-10 service members out to bandaid the problem. Obviously we still have issues as the problem is not being addressed. Replacing a router won’t fix a faulty underground line in our area…

  • ShaunGl Shaun aka Glassy (@ShaunGl) reported

    @Shawhelp Three days. No nothing. No tv, no internet and best I was told was to “wait until Monday”. Ridiculous. Wireless bluecurve is crap #shaw @CRTCeng This is why the merger shouldn’t happen

  • DeadmanEmsland 👻DeadmanEmsland (@DeadmanEmsland) reported

    @Shawhelp Been down that route already this last month. All I hear is more “sorry our techs are working on it” and “ we’ve sent an email out to them to get back to you”. Time and time again. Still nothing.

  • Huphoi1 Huphoi (@Huphoi1) reported

    @Shawhelp Your customer service is absolute garbage. Fronting like you guys actually help

  • wpgguy **** Ferguson 🇨🇦 (@wpgguy) reported

    @3_putt @Shawhelp I think its in the main box outside. Others in the area same issues.

  • masonstcc Jonathan Mason (@masonstcc) reported

    @Shawhelp There is a special event on the WWE network at 9am on this Thursday. I can't find it to PVR it and I'll be at work. Any assurance that WWE Crown Jewel 2021 will be on WWE Network in Canada at advertised time? It isn't showing in listings as of last night.

  • mariedavis Marie Davis (@mariedavis) reported

    @Shawhelp I'm getting a message about there being no content/streaming error. Not a problem on other channels. Possibly @TSN_Sports feed issue?

  • Huphoi1 Huphoi (@Huphoi1) reported

    @Shawhelp Your service members have admitted to coming and replacing our router, knowing it won’t fix the issue. That’s not “wanting to help”