Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 01/11/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, York and Maple.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaYork Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto TV
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • WinnipegMommy1 Just Erin (@WinnipegMommy1) reported

    @wpgguy @WpgSportsNerd @Shawhelp I am having this issue too 😢

  • jaypdonovan Jay Donovan 📻 (@jaypdonovan) reported

    @Shawhelp looks like #yyc just a having issues? All channels I’ve tried are glitchy/freezing including TSN, CNN and @GlobalCalgary pls fix!

  • greeneyedcls Christie Stevenson (@greeneyedcls) reported

    @Shawhelp updates for outage? Website isn’t updating very often...

  • ZaneleMagede zazazee🇿🇼🇨🇦 (@ZaneleMagede) reported

    @Shawhelp any ETA for the outage in Surrey . It’s frustrating that Shaw is not very communicative on the situation.

  • Buuurrrton Burton (@Buuurrrton) reported

    Hey @TELUS do you provide better customer service than @Shawhelp ? .... Asking for a friend...

  • amoryblaine__ Amory Blaine (@amoryblaine__) reported

    @Shawhelp You cut my internet and have been unresponsive on chat, phone, and imessage for the past 3 hours. This is ridiculous. Incredibly shoddy service. I need my internet for work! You cannot do this in the middle of a pandemic.

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    Thanks a lot @Shawhelp -- can't watch the World Juniors. Your service is garbage. We are excited to get @TELUSsupport hooked up soon.

  • jcummings76 Grumpy John (@jcummings76) reported

    @Archaeologuy I was watching Starz channel earlier on and it was doing the same thing. @Shawhelp issue is my guess.

  • idiotninja24 Eddy (@idiotninja24) reported

    @TSN_Sports @Shawhelp can u fix the TSN feed it keeps cutting out during this @HC_WJC game!

  • mail2praveensin Praveen Singh (@mail2praveensin) reported

    @ShawInfo my internet is down from 1:00 pm it's more than 4 hour.