Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 03/01/2026 08:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, Scarborough and York.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto TV
CanadaToronto Wi-fi
CanadaToronto Total Blackout
CanadaToronto E-mail
CanadaToronto E-mail
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Krexxal Krexxal (@Krexxal) reported

    @Shawhelp Internet went down

  • ladayen1 Ladayen (@ladayen1) reported

    @Shawhelp Can we get a statement on the traffic being routed through central Canada? This has been going on a week now and it's getting frustrating. Dont ask me to DM, this is a shaw issue affecting many people not just me.

  • Oxide08_TTV Oxide08 (@Oxide08_TTV) reported

    @Shawhelp No it was down just long enough to be a serious inconvenience. Don't worry though, I'm sure it'll go down again tomorrow. The service I'm provided is absolute trash.

  • cmckinnon83 McKinnon 🇨🇦 (@cmckinnon83) reported

    @ShawInfo Shaw came out to fix my neighbours internet yesterday and knocked out my internet in the process. No I’m getting the run around and the soonest a tech can come out is the 6th. Family needs the internet for work what a joke this company is. Telus what says you?

  • Michelle_LLL Michelle (@Michelle_LLL) reported

    @Shawhelp my internet goes out. I try to call but no one answers. Informed i am to seek help through your app chat function. How does that work when my internet is OUT. It doesn't!!

  • CrunchFranklin Crunch Franklin (@CrunchFranklin) reported

    @Bexsp11 @Shawhelp Mine just went back up literally a minute ago after being down for 20 minutes or so. Any luck?

  • DumpsterFireRad Dumpster Fire of Dumpster Fires (@DumpsterFireRad) reported

    Yay internet is down @Shawhelp ... no way to call for tech support so I messaged the chat function online and no agent has jumped on in.. 20min... so thats fun.

  • Tamtwats Tamara ✨ (@Tamtwats) reported

    @FueledOne @Shawhelp I was in a ranked game. Someone’s gonna pay for this ****. 😩

  • KimDSmyt Kim (@KimDSmyt) reported

    Internet has been down for about five hours. Any idea on Edmonton outages? @Shawhelp

  • rockstar_baby ☆.:**:. Dani .:**:.☆ (@rockstar_baby) reported

    @wendyjedm They are literally the worst. As soon as my contract is up I am leaving them @Shawhelp