Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 02/17/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, Scarborough and York.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Wi-fi
CanadaToronto Total Blackout
CanadaToronto E-mail
CanadaToronto E-mail
CanadaToronto Internet
CanadaToronto TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • im_andrewtodd Andrew (@im_andrewtodd) reported

    @Shawhelp Almost 24 hours without internet. Couldn't work from home today so will I be seeing a credit on my account? Not to mention the money I couldn't make today. Not a happy customer right now 😡😡

  • damier247 Jon Doe (@damier247) reported

    What the hell is going with @Shawhelp tv signal in Calgary, this staccato broadcast is annoying AF in #calgary #yyc

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    @StephL2014 @Shawhelp On the phone with Telus now, we are getting Optik TV installed.... I've been on the phone with Shaw every few weeks since we had this crap installed in October. It's awful.

  • CodyMalcolm84 Cody Malcolm, CAIB (@CodyMalcolm84) reported

    @cdnstudent @Shawhelp This is happening on all channels, my wife is trying to watch tv (not hockey) and this is happening. Are you going to fix it @Shawhelp or are you just fixing it on tsn

  • Zanjandro Zander (@Zanjandro) reported

    Dear @ShawInfo is there any reason why your cable has been so horrible today?

  • momteenytiny Candace Verners (@momteenytiny) reported

    Not sure if others are having problems but #Shaw #shawinternet has been up and down all day. This is bad. May have to give up my loyalty and switch over. No one has been able to work all day #yyj @Shawhelp

  • RudyMontoya10 Rudy Montoya (@RudyMontoya10) reported

    @Shawhelp Internet has been down for almost a day (Day!) now in Guildford in Surrey, B.C. The last update was at 1:15 pm. Could we get a definitive ETA instead of stringing information? Providing more info is the least you could do at the moment, which you haven't done so far.

  • seannamc SMC (@seannamc) reported

    @Shawhelp Please help! Our blue curve keeps freezing and skipping. Has been happening for two weeks

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    @Shawhelp Your customer service is atrocious. TV still unstable and on and off. It's now officially gone to the Better Business Bureau as a formal complaint.

  • P_Samra Pavan Samra (@P_Samra) reported

    @Shawhelp all my services have been down for over 20+ hours now. This **** is ridiculous at this point.