Shaw Outage Report in Richmond Hill, York, Ontario
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Shaw outage reports came from the following cities: Toronto, Scarborough and York.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Wi-fi | |
| Toronto |
Total Blackout | |
| Toronto |
||
| Toronto |
||
| Toronto |
Internet | |
| Toronto |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Algis Akstinas
(@AlsoKnownAs_AA) reported
from
Toronto, Ontario
@Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
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Justin T
(@MisterJustinT) reported
from
Toronto, Ontario
@CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Vianne Bacchus
(@Vi_in_Van) reported
@Shawhelp No, I will not sit on hold & explain this problem ten more times to your representatives. I was told on Jan 17th this would be resolved in 48hrs and it hasn’t. I just waited 10mins on hold for nothing. I have already waited 20 days for you to help. @ShawInfo #shawhelpisnohelp
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Sherry Tarasoff
(@sltarasoff) reported
@cityofsaskatoon I am interested to know how the City will deliver unrestricted free public wi-fi service to 1,500 residents without competing with established providers like @SaskTel or @ShawInfo.
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M. Russ
(@MRuss79935209) reported
@ShawInfo @Forbes No service for 1 yr “Support” says did ya unplug?” ‘95 had better dialup & landline signal than your trash gig+:72mbps/40up, tap lines. say: “we gave u options, issue out of our scope” 8 xb6 4 phones later pay more + $170/m i pay & .”cancel if u dont like it; ull owe $450 heh.”
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Vianne Bacchus
(@Vi_in_Van) reported
@Shawhelp I will not get in line again. I will not explain for the 10th time to a bot. Have someone ‘real’ call me at my home number to resolve YOUR TECHNICAL issue #shawhasnocustomerservice #shawhelpisnohelp @ShawInfo
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jeff
(@sudsy23) reported
@Shawhelp Is there an outage here in bridlewood SW? Internets been out since 3:30. Nothing on website but my Shaw says there is with no details?
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Darmstadt
(@Darmstadt_Hyjal) reported
@Shawhelp “Please reach out for 24/7 help” “Agents are gone from 8pm-6am” KEKW dude awesome, lost Internet 5 minutes after they’re supposed unavailability
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Matthew Fougere
(@eventbarters) reported
Youd think @shawinfo would be better at insuring that their employees are properly trained. I gave him many opportunities to come clean and be honest. He is a liar, I am sick of it. I know him from many phone calls, he is not a good person to help me and no one will because of it
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Amy Luu
(@aluuluu) reported
@Shawhelp @Jclynlrch I am having the same problem
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That person
(@Albedofriend) reported
@Shawhelp You would think. But no. Is there a way to file for a formal complaint so I can ensure this will be resolved and I won't be punished because of it?
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conrad jaye
(@5K4D) reported
@Shawhelp Oh you no longer have anyone at night. Kinda sucks having to wait til morning but it is what it is. Thanks.