Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 05/09/2025 05:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (55%)

    Internet (55%)

  2. TV (17%)

    TV (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, North York, Markham and Maple.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto TV
CanadaToronto TV
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    @ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • sheepleHerder Sheeple Herder 🐺 (@sheepleHerder) reported

    @Shawhelp Plus its been down since 1230...not acceptable

  • TrevorTheNerd Trevor Z (@TrevorTheNerd) reported

    @Shawhelp had years of acceptable connection uptime with you but over the last week I've had tons of issues, modem replaced twice, techs coming on both weekend days, and now it dropped again during a work meeting. Now the webchat won't load. What's going on? In New Westminster

  • mrkaswa mr kaswa (@mrkaswa) reported

    And again, the @shawhelp internet TV box which is "top of the line with the latest software" drops the signal and can't get it back without my intervention.

  • pitimab Pitima Cooper Leavitt (@pitimab) reported

    @Shawhelp Is there something going on in Dalhousie area? Internet is down.

  • songbird72884 Min Ah the Raven (@songbird72884) reported

    @Shawhelp is there an outage in Medicine Hat/ Redcliff? We have no phone or internet and can’t see anything on the support page about it

  • Cee64686690 Cee (@Cee64686690) reported

    @ShawInfo Yeah thanks for suspending my account 2 days before the due date you ******* snake pieces of ****.

  • jon_3535 Jon (@jon_3535) reported

    Pretty sad that @ShawInfo will support a 6,100 sqf house under one account but then want to gouge seniors who have been together for 61 years but now require different levels of care and two rooms less than 100 feet apart but want them to pay double #elderabuse #seniorabuse

  • JamesGilham James F Gilham 🎥 (@JamesGilham) reported

    @Shawhelp just tried to pass along a phishing scam to your email, lifted directly from your support site. The email bounced as undeliverable. Thought you should know.

  • mrkaswa mr kaswa (@mrkaswa) reported

    It made it last week, but once again, the TV box couldn't handle @shawhelp's release of the American channel from simultaneous substitution. Imagine if I charged them $170/month for a car and it suddenly stopped going forward and required them to change the gears up and down.

  • BigBadBeaver74 BigDaddyJay🇨🇦 🇮🇪 (@BigBadBeaver74) reported

    @Shawhelp Tech support isn't 24/7. Note: Jan 16, 2022, Shaw Mobile agents will be unavailable from 8:15pm PST till Jan 17 at 6:00am PST. Does 24/7 mean something different to you guys? Working from home and having to tether my pc to my phone. Thankfully not on a shaw phone.