Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 02/04/2026 00:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, Scarborough and York.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto E-mail
CanadaToronto Internet
CanadaToronto TV
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • RealCanadabear Aj (@RealCanadabear) reported

    Returning unwanted gear back to @Shawhelp @ShawInfo via their method? Even after they receive the items before the 10-day limit they will have a collection agency send you a letter saying you owe them money. Why? because you didn't contact them with the Tracking number! #wtf

  • cpmurray_murray Colleen Murray (@cpmurray_murray) reported

    @Shawhelp Lovely, third day in a row faulty internet. I phone their help line and get no help. Terrible service. Tell me again why I’m with Shaw?

  • rzaleschuk Roseanne (@rzaleschuk) reported

    @Shawhelp I am having issues with my Gateway system, wireless box, sound cuts out and my recordings are giving error codes. No issues with wired box though…any suggestions?

  • ashleestark88 Ashlee (@ashleestark88) reported

    @Shawhelp Any outages/problems in the Fort McMurray area? Our internet keeps cutting out, been happening intermittently all night.

  • SantosLHalper JeffScharer (@SantosLHalper) reported from St. Andrews, Manitoba

    @Shawhelp no TV signal in Lockport, MB. Tried resetting my TV box and still no signal

  • ShehasMBC She (@ShehasMBC) reported

    @Shawhelp Is internet service down in Lynn Valley, North Van?

  • ShaylanStein Shay (@ShaylanStein) reported

    @Shawhelp why doesn’t your website update service outages? I had to call in to find out there’s a service outage in the Coquitlam area. when is the estimated time of completion?

  • pawcelot le chat, c'est moi 🇺🇦 (@pawcelot) reported

    @Shawhelp Is there some way to connect an additional wifi router to an XB7 but not disable the XB7's wifi network, so I have two wifi networks? Trying to get optimal performance out of Quest 2 Air Link.

  • braindeadriotg1 braindeadriotgames (@braindeadriotg1) reported

    @ShawInfo @TreeCanada I hate your **** company

  • DowneyDowney5 Jim Downey (@DowneyDowney5) reported

    @Shawhelp good thing I didn’t want to watch the end of the hockey game! Your wifi is terrible!