Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 01/21/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, Scarborough, York and Maple.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Wi-fi
CanadaToronto TV
CanadaScarborough TV
CanadaToronto Internet
CanadaToronto Internet
CanadaYork Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • failb8 Jake (@failb8) reported

    @Shawhelp support chat won’t even do anything other than state the obvious that there’s something wrong and tell me “things go down all the time with technology”. I’d really rather not have that happen “all the time” with my internet provide I pay a hefty price to.

  • GarrettKwan Garrett K (@GarrettKwan) reported

    @Shawhelp day 4 of no service since scheduled start. Hopefully someone from your organization can set up a new customer. Extremely disappointed here. Appointment from April 2 cancelled.

  • AwesomeFatGuys Dillon Andersen (@AwesomeFatGuys) reported

    @shawhelp Why would you perform maintenance and not tell anyone? What the hell are you thinking? When routers reboot it's kind of a problem.

  • twitadelic Jacqueline Cox (@twitadelic) reported

    @Shawhelp there’s an internet outage affecting multiple properties in Inglewood following an Enmax power outage. Has it been reported already?

  • Chris27772374 Chris (@Chris27772374) reported

    @Shawhelp worst support service ever. Outages? Can’t find them. Chat.. slowest response from agent ever.. literally stalling the chat. Phone.. automatic hang up after 15 minutes..

  • degree5ive Degree5ive (@degree5ive) reported

    @Shawhelp That's all? Your internet is not working

  • crouhana Cee 🏳️‍🌈 (@crouhana) reported

    After 5 years with @TELUS , officially switching to @ShawInfo due to the worst client and loyalty service from TELUS.

  • muppetsachs Shaggy Nottingham (@muppetsachs) reported

    @Shawhelp Are you having Internet issues in SW Calgary. Can’t even access Gateway or App

  • natewu188 natewu (@natewu188) reported

    @Shawhelp is there an outage today? Seems like I can only access half the websites I usually do. Nothing else works other than reddit, disord, and twitter... And twitter images don't even load. (Calgary)

  • Jessevd Jessevd (@Jessevd) reported

    @Shawhelp I now believe it's a Can-com issue, they had planned router firmware updates this morning. Thanks for the reply.