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Shaw

Shaw outages and service status in Richmond Hill, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Richmond Hill, Ontario

The most recent Shaw outage reports came from the following cities: Toronto.

CityProblem TypeReport Time
Toronto Internet 24 hours ago
Toronto Wi-fi 1 day ago
Toronto Internet 1 day ago
Toronto Internet 2 days ago
Toronto Internet 13 days ago
Toronto E-mail 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • AlsoKnownAs_AA
    Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • DelroyDyer89
    Delroy Dyer πŸ‡»πŸ‡¨πŸ‡¨πŸ‡¦ (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • doncatt
    Don Cattani (@doncatt) reported

    @Shawhelp On the line with Tech Support now - they are fixing me up. Thanks. It was a billing issue - I had a very old category

  • MichelleRSauve
    Michelle Sauve πŸ‡¨πŸ‡¦ (@MichelleRSauve) reported

    @Shawhelp Are there issues with internet connection in Southern Alberta?

  • mikezhangTNS
    Mike Zhang (@mikezhangTNS) reported

    @Shawhelp any connectivity issues in the Edmonton Haddow area? T6R?

  • CrazySteveC
    Steve (@CrazySteveC) reported

    Pay $80 a month for high speed internet and get high ping out of nowhere. @Shawhelp help

  • arkanosmalkier
    Ron Beaudry (@arkanosmalkier) reported

    Hey @Shawhelp TV service seems to be out in North Kildonan Winnipeg. Any outages that you know of?

  • jenn_paq
    Jenn (@jenn_paq) reported

    @ShawInfo after numerous attempts trying to get my refund cheque for almost 2 years now, I still never received a cheque, and today was told to go in person to an address that no employee even works at to see if anything can be done. Terrible customer service on your part.

  • jessicatrewern
    Jessica Trewern (@jessicatrewern) reported

    @Shawhelp Hi there. My cable services aren’t working, as well as my pvr recordings are all gone. Same problem last night but I was able to resolve after restarting.

  • JamesGilham
    James F Gilham πŸŽ₯ (@JamesGilham) reported

    @Shawhelp my voicemail for 7782335006 is asking for a password. I haven’t set up a password. Help

  • CottonDockers
    C.T. Dockers πŸ‘– (@CottonDockers) reported

    @Shawhelp Re-booted 4 times. Was on with Tech-support chat. Went through the whole process. Disconnected only to have a new guy want to start over. Still not working. Off for 10 days holidays. When we return, switching to Telus.

  • iamTailor
    KTailor (@iamTailor) reported

    @Shawhelp @TELUS Confirmation from Shaw on TWITTER- I have booked Service Date 17-Jul-21 Service Time 01:00pm-03:00pm From - Taylan And today just received this message. Your appointment is confirmed for Thursday, July 22, 2021 between 3:00 PM - 5:00 PM #Shawsucks