Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 01/14/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, York and Maple.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaYork Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    @ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • MisterJustinT Justin T (@MisterJustinT) reported from Toronto, Ontario

    @CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jgsmith001 Dr James Smith 🇨🇦 (@jgsmith001) reported

    @Shawhelp When are you going to fix the bug that turns off closed captions when you hit pause on a recorded show?

  • djshirlaw ¶ Dave Shirlaw ¶ (@djshirlaw) reported

    @Shawhelp We are paying for 1GB internet and the speed has never gone above 275MB. Fix this now and refund the money we have spent to date for 1GB. ACCOUNT 099-0110-9767

  • opiatedforty9 Steve (@opiatedforty9) reported

    @stingraymusic @Shawhelp can't get the Singray app thru bluecurve to work. I'm getting a network error

  • Betsy7Cat Betsy (@Betsy7Cat) reported

    @yigasimp42069 @Shawhelp I’ve never seen it be unstable for that long 💀 usually by that point it either stabilizes or disconnects entirely

  • Kmama70 Tracy (@Kmama70) reported

    @Shawhelp Is there an outage in MacEwan, NW Calgary? It is not listed

  • amfriesen AM Friesen (@amfriesen) reported

    @mizmayette About 10 years ago @Shawhelp had e-fax for business which was nice as we didn't want to get a fix physical line and wasn't sure if our all-in-one needed something extra for fax - luckily fax is no longer needed is document can be attached or online form available

  • SamirInVancity SamirInVancity (@SamirInVancity) reported

    @Shawhelp In Port Coquitlam. We have internet. But it’s really, really, really slow. Any thoughts? I see there was an outage here but says it was resolved.

  • enreek Rique Miranda (@enreek) reported

    @Shawhelp I have a cancelled account, can I sell my reciever with no issue of activating it is a DSR600 ?

  • Vitam1nCee Christie (@Vitam1nCee) reported

    @CityNewsVAN That’s nice, how about @ShawInfo next ? Why is internet so expensive and it doesn’t work or is super slow half the time

  • codgeey codgeey (@codgeey) reported

    @ShawInfo my internet is toilet water please fix it.