Shaw Outage Report in Richmond Hill, York, Ontario
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Shaw outage reports came from the following cities: Toronto, Scarborough, York and Maple.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
TV | |
| Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Wi-fi | |
| Toronto |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
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Justin T
(@MisterJustinT) reported
from
Toronto, Ontario
@CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.
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Algis Akstinas
(@AlsoKnownAs_AA) reported
from
Toronto, Ontario
@Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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zombi_kitty
(@KrystalKRZ) reported
@Shawhelp Hi. I dm’d you guys about an hour ago, but no reply. No satellite signal all day now.
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Ziad /- 2 m -/ Fazel
(@ZiadFazel) reported
I’m on @Shawhelp and my sister is on @TELUSsupport. So at either my home or hers, I would program the TV to deliver to my folks, and get whatever Shaw or Telus service in their room to enable their smart TV. So, Shaw or Telus, what do you have to help me? Following you both.
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BIDEN is #46
(@PelosiAndSchiff) reported
@Shawhelp Thanks a lot #ShawCable I’ve explained to your support team: I’m at home w my 93 yo Mom and am having trouble getting your equipment back! I switched to Telus Sept 22nd and TODAY I get a letter from collections!!! WTH you know what’s going on, you know we are isolating—-con’t
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BIDEN is #46
(@PelosiAndSchiff) reported
@ShawInfo My 93 yo Mom & I are at home isolating; with poor reception we switched to Telus on Sept 22, my account with Shaw was up to date! I can’t get the equipment back, spoke to Shaw many, many times over 8 weeks, and today I received a COLLECTION NOTICE! Worst customer service ever!!!
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Jennifer
(@StellarPet) reported
@Shawhelp @ShawInfo @Shawhelp It's not my account. It's for my grandma in her eighties. And your phone service has been out since Tuesday of last week. I don't have her account number as I can't get a hold of her!
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kenny macintyre
(@kennymacktruck) reported
Stock @Shawhelp service
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Dean Rohrer 🐘😷
(@wdrohrer) reported
@Shawhelp Do you respond to DM questions about our Shaw service?
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Ziad /- 2 m -/ Fazel
(@ZiadFazel) reported
@Shawhelp You’re just trying to make a quick sale. I’m trying to assemble a solution with right hardware/software/service for a complicated situation, and am asking for advice. I know how to buy TV and/or internet service. Done it many times. Unlikely this next one will be Shaw now.
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President-Elect Isha 🇳🇿🇨🇦
(@Tricialm) reported
@ShawInfo you waitlisted my 85 year old grandma to fix her phone for over a week until this Friday. Meanwhile, her son has been moved into palliative care to die, where there are active covid cases. She can't visit him to say goodbye and cant call him or any1 until Friday?? @BC1
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Steven D Rowe
(@stevendrowe) reported
@Shawhelp I'm all DM'd out with you but issues still never get resolved. Each time I DM I have to re-explain everything, if you had a login issue tracker it would be better. I am on the verge of giving up with you.