Shaw Outage Report in Richmond Hill, York, Ontario
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Shaw outage reports came from the following cities: Toronto, Scarborough and York.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Total Blackout | |
| Toronto |
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| Toronto |
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| Toronto |
Internet | |
| Toronto |
TV | |
| Toronto |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Justin T
(@MisterJustinT) reported
from
Toronto, Ontario
@CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.
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Algis Akstinas
(@AlsoKnownAs_AA) reported
from
Toronto, Ontario
@Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Studingo
(@studingo) reported
@Shawhelp big surprise internet in first at John has been down for 11 hours. This is a monthly thing. Shaw is getting so bad.
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Studingo
(@studingo) reported
@Shawhelp Sorry I know it’s not your fault but you are not improving infrastructure. These outages happen constantly and we are just supposed to deal with it. Never compensated
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Michael Swain
(@Michael50706655) reported
@gingrbredbeauty @ShawInfo @Shawhelp All I c is a company trying 2 b worse than AOL. & that says a lot coming from someone that remembers the days b4 the internet was invented & computers required punch cards 2 function. Your service doesn't cut the mustard & honestly I don't know how y'all stay in business. 2/2
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Mr.Boswell
(@Corevoltage2) reported
@Shawhelp Can’t believe another long outage with Shaw TV and Internet in Fort St. John My sister Who is a Telus customer across town hasn’t had an outage all summer. Hey Shaw just unplug all your **** and then plug it back in and DM me with your account information and address
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Shaun Briltz
(@Shaun_Briltz) reported
@Shawhelp I shouldn't have to reach out. To me it's shady that I have to call you or reach out. You know where and when the outages are! You should offer these compensations as good business practice to make up for the LACK of service. This is not a 1 off situation this happens EVERY month
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Connor James van Donselaar
(@Banjo_375) reported
from
Fort St. John, British Columbia
@Shawhelp our internet has been down in Fort St john since 11pm last night. It's the only service that we have from you. The website said the issue was fixed but ours is still doen
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Devon
(@DevonO7) reported
Hey @ShawInfo ALL OUR INTERNET is out at @hastingsraces why wont you have someone come fix it!?!?!? Im paying for TWO premium internet packages the least you could do is fix it!!
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Alex Monk
(@monk_aamonk) reported
@Gandolfo11 @ShawInfo @TELUS Telus sucks too, be patient with Shaw talking from experience, East Van Rules, had to throw that in lol
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KGordon
(@KPalmerGordon) reported
Dear @shawhelp, why are you so unreasonable and unhelpful to longstanding customers stranded outside BC by Covid and insisting on making us pay for internet we can't use instead of kindly suspending our service until we can get back?
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wulfin
(@wulfin) reported
@Shawhelp @baseball_layne I’m in NW Calgary and down also. Already rebooted modem and router.