Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 02/20/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, Scarborough and York.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto TV
CanadaToronto Wi-fi
CanadaToronto Total Blackout
CanadaToronto E-mail
CanadaToronto E-mail
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • reilanderj Nancy (@reilanderj) reported

    @ShawInfo It's hard to click the link without wifi. Instructions on this post would help.

  • Roni_JDM Rhonda Inkster (@Roni_JDM) reported

    @Shawhelp .we just did an upgrade on some of our things, but seem to have lost a few channels we should have, right now specifically Fox Rochester HD (channel 208 for me here in a Alberta). Can you help?

  • connoredwards ConnorEdwards.eth (@connoredwards) reported from Victoria, British Columbia

    Hey @ShawHelp, when will Outage # INC0996046 be resolved? I need to do some work here…

  • DavidLondon10 David London (@DavidLondon10) reported

    @Shawhelp although your outage page says otherwise, my lack of internet and phone suggests that there is an outage in edmonton. Is there an estimated repair time?

  • wuzdken1k 𝗞ΞИ°ᵐᵃʳᵗⁱⁿ (@wuzdken1k) reported

    @Shawhelp — hi, need help with my Gateway please

  • LetMeTryThis Diana L (@LetMeTryThis) reported

    @Shawhelp My internet is down in downtown Edmonton. Has there been any other reported outages in my area? Just want to know if there's any chance I won't have to wait for a tech to come out.

  • creatornorth @creatornorth (@creatornorth) reported

    @ShawInfo Those are not details - I am a shaw wifi and I have NEVER been able to access free. Your information is S.hit. Do better

  • Darylyarema Daryl Yarema (@Darylyarema) reported

    @ShawInfo hello, in the past week or so we have had some issues with the internet connection shutting down for 10-20 minute intervals 2 or 3 times a day. Prior to this we have never had any issues. How can we fix this?

  • 3_putt 😇 (@3_putt) reported

    @coldcanuck @Shawhelp Not tonight but I do have many issues with Shaw help lol they blocked me for asking for help years ago …

  • coldcanuck ColdCanuck (Keith) (@coldcanuck) reported

    Anybody else having shaw issues tonight? Cc: @Shawhelp