Shaw

Shaw Outage Report in Richmond Hill, York, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Richmond Hill, York, Ontario 03/05/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, Scarborough and York.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto TV
CanadaToronto Total Blackout
CanadaToronto Total Blackout
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • NPaniconi Nicolas Paniconi (@NPaniconi) reported

    @didiibear @Shawhelp Try bell, I have them as a provider and it’s has really fast internet. Haven’t had a complaint with them

  • gumprich Chris Gumprich (@gumprich) reported

    @Shawhelp Lost cable in south Winnipeg? Internet, phone, even PVR all working, but no signal on any channel.

  • thegooddadosaur CK (@thegooddadosaur) reported

    @Shawhelp okay, so I've been having internet connectivity issues in Beaumont. On two separate times I was told it was either my router or wifi interference. Just found out all my neighbors had this issue. It's happening at peak times during a heatwave. Is that a coincidence?

  • tsundokugames Jared Pachan (@tsundokugames) reported

    @ShawInfo We need better upload. I would much prefer 1GB up/down than any other features you've been working on. Restricting uploads is arbitrary and unnecessary.

  • SKELT0R24 Stephen (@SKELT0R24) reported

    So far @ShawInfo has happily taken my money for service but no showed on 2 appointments two days in a row. I'm still waiting for my internet and TV. Getting a little frustrated here

  • BettySun Betty Chong (@BettySun) reported

    @Shawhelp shaw internet is down Please help

  • jmomma55 Joanne T (@jmomma55) reported

    @shawhelp. Internet down in Haysboro district of Calgary. Are they working on it?

  • Restricted1337 Kevin Gruetzner (@Restricted1337) reported

    @Shawhelp I can’t wait and stare at the screen until one of your guys it’s freed up i would like the same service on the phone. I know I’m on hold don’t need to remind me just play some smooth jazz until someone’s available thanks

  • smalltownquiet Shane Baker (@smalltownquiet) reported

    @Shawhelp Already done that before. 3 or 4 times. Customer service keeps saying it’ll be a month before there is internet here - which makes no sense since the addresses next door have service.

  • Restricted1337 Kevin Gruetzner (@Restricted1337) reported from Chestermere, Alberta

    @Shawhelp how about an option to shut your damn voice assistant off. Bad enough that you have to wait forever for some help. I don’t need to be reminded by how annoying your customer service is please and thank you