Shaw Outage Report in Richmond Hill, York, Ontario

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (61%)

2. 

   TV (16%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Shaw outage reports came from the following cities: Toronto, York and Maple.

City	Problem Type	Report Time
Toronto	Internet	2 days ago
York	Internet	5 days ago
Toronto	Internet	10 days ago
Toronto	Internet	24 days ago
Toronto	TV	25 days ago
Toronto	Internet	26 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

• Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 5 minutes ago from Toronto, Ontario

  Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

• Algis Akstinas (@AlsoKnownAs_AA) reported 41 minutes ago from Toronto, Ontario

  @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Elijah hayse (@One7Three) reported 8 minutes ago

  @Shawhelp Website says it is fixed but that is absolutely not the case. Bad messaging so far. Very little detailed info. Many of us rely on internet access for work. I get awful cell service where I live. If weather related outage is understandable. If it’ Shaw related, let us know.

• Robert McAlaster (@robertmcalaster) reported 9 minutes ago

  @Leah_Holiove @Shawhelp Basically what I'm saying is...go where the best deal it. Customer care is going to be hit or miss, regardless. :(

• Leah Holiove (@Leah_Holiove) reported 9 minutes ago

  @Justin_Nomura_ @Shawhelp Oh I have blue sky and an insane cable package. But no customer service. They take 2 hours on chat and do nothing.

• brad (@brad_l28) reported 9 minutes ago

  @Leah_Holiove @Shawhelp Yeah my issue was similar where froze and glitches on me...got it fixed tho...can find his card if ya want...

• imam ATEŞ (@imam_ates) reported 11 minutes ago

  There is no internet in my house. Customer service saying. Yes you don't have internet but we don't know when it will fix. @ShawInfo Soo who know

• Robert McAlaster (@robertmcalaster) reported 19 minutes ago

  @Leah_Holiove @Shawhelp Basically what I'm saying is...go where the best deal is. Customer care is going to be hit or miss, regardless. :(

• TDSIN (@tdsin1974) reported 20 minutes ago

  @Leah_Holiove @Shawhelp Does it do that on every single TV or just one? Also when you say you need to 'unplug the box' is that just the little box or have you tried to cold reboot the main router? I find mine gets laggy at times and voice command/pvr sucks I have to hard reboot the main box.

• Justin Nomura aka @VanCity_J_NO (@Justin_Nomura_) reported 25 minutes ago

  @Leah_Holiove @Shawhelp I use their chat online and have found them good. Not great but I may need to change the new box I got for my dad and get the better remote which I did ask for. Hope you get your problems resolved.

• brad (@brad_l28) reported 26 minutes ago

  @Leah_Holiove @Shawhelp It's been alright, I had some issues w one TV (was a 2nd we had connected w wireless box) and took a long time for the right installer to know what was wrong, but got the right guy and works awesome....CS has been good too.

• dave denike ✭ (@dave_denike) reported 28 minutes ago

  @Leah_Holiove @Shawhelp So frustrating trying to get decent customer service these days!!