Shaw outages and service status in Ridgeway, Ontario

Problems in the last 24 hours in Ridgeway, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ridgeway, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hugh Gillis 🇨🇦 (@hgillis) reported 11 minutes ago

  @Shawhelp I haven't been able to login to my account in 2 months. I can't stream from any of my devices because I can't login. I"ve called your support 4 times and just keep getting told to try again in a week. Are you ever going to fix this problem?

• 
  Summer (@snowyday15) reported 12 minutes ago

  @Shawhelp Its up, but its very slow

• 
  Vanessa (@Noosiekins) reported 13 minutes ago

  Hey @Shawhelp ... Is shawmail down right now? My email app is asking me to re-login only for it to tell me the credentials are incorrect. Then tried web mail and I also can't seem to login. Only started a few hours ago?

• 
  Roselle E (@RoselleE14) reported 16 minutes ago

  @Shawhelp @Shawhelp yes agreed and it would be helpful if you had a public resource not one only within your account. Even when I look in our account it simply only says network outage since 7:35am and that it is being looked into. @bchydro does this very well and is transparent

• 
  b ☾ (@brandobrennan) reported 16 minutes ago

  @Shawhelp Sadly this is 2 days in a row of trying, and today is the last day of the billing cycle, so if I miss it I believe I’ll be double billed essentially. Sad that I have already wasted 5 hours on hold between the last 2 days. Quite disappointed as a loyal customer.

• 
  Coach Mike (@MA_Lifestyle) reported 21 minutes ago

  @Shawhelp So in other words, service sucks and here’s a mystery charge. Good luck finding out unless you want to block off an hour

• 
  Alex (@GoBills2112) reported 23 minutes ago

  @Shawhelp I already called in! As I said, I’ve been on hold for a long time and finally got through. Someone is coming to fix tomorrow evening but it’s not quick enough. Please send help faster. I was told it’s an isolated incident so there should be resources to send techs faster!

• 
  TC-VAN (@RageGeist) reported 23 minutes ago

  @Shawhelp Yes I am still without service

• 
  TC-VAN (@RageGeist) reported 24 minutes ago

  @Shawhelp Hi, my internet has been down about 7hrs now and I'm not seeing my location in the outage section. I contacted support earlier and she said there was an open incident INC1743915 for my area. My postal code is V3B7W4. Any ETA's on service restoration?

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 24 minutes ago

  @Shawhelp - I pay internet just to have it cut out for close to an hour every day when I come home from work. If this continues, I’m going to ask for a discounted rate, or change providers to either @Bell or @TELUS. $110 dollars for this kind of service is uncalled for.