Shaw

Shaw Outage Report in Innisfail, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Innisfail, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Innisfail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Innisfail, Alberta 11/16/2025 20:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Innisfail, Alberta

Latest outage, problems and issue reports in Innisfail and nearby locations:

  • markjones65 Mark Jones (@markjones65) reported from Innisfail, Alberta

    @Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy

  • AllyTheCanalian Allyson Bendfeld (@AllyTheCanalian) reported from Innisfail, Alberta

    @tsn or @ShawInfo, not sure where the issue is but the Team 🍁 game keeps cutting out. Please fix it

  • blownregal Joel Weibel (@blownregal) reported from Red Deer County, Alberta

    @Shawhelp this Oilers game on SN360 channel 206 is of terrible quality. Looks like I'm streaming on internet from ten years ago

  • markjones65 Mark Jones (@markjones65) reported from Innisfail, Alberta

    @Shawhelp internet and cable just went out…is there a problem in my area?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • adifood1234 Adi lally (@adifood1234) reported

    @Shawhelp Hey Shaw fix your website tell your customers properly. If a promotion is for new customers or for both. Other companies allow both new abs existing to have promotion.

  • tearswillfall Allthispersonality (@tearswillfall) reported

    @Shawhelp @TheQdotFM Customer service said she couldnt help without the reference number for the transaction...bank said since its a pre authorization theres no reference number. This is the second withdrawl the bank said, other one was in Oct for $3.95.

  • AlsoGoldberg Also Kim Goldberg (@AlsoGoldberg) reported

    @Shawhelp The troubleshooting link is not opening for me, it won't load. Just sitting there trying to load. same problem when i tried to go to Shaw chat.

  • jreidanderson Reid Anderson (@jreidanderson) reported

    @Shawhelp For a few days now, the wifi in my area has been affected by something to do with nodes (per your tech support) and no idea when it will be working. I get 8 mbps from wifi/50 on my phone so I'll use phone you can waive any overage. 1/2

  • abredohl Alyssa Bredohl (@abredohl) reported

    @Shawhelp internet down in Saskatoon. Any idea when it will be back? I’m trying to work from home and need to plan if I will have to go into the office.

  • frdarryl Fr. Darryl Millette (@frdarryl) reported

    @Shawhelp Thanks again. Through the chat we figured it’s an issue that a technician needs to come and fix. Appointment has been made. I also want to give huge props to the chat support person (wish I had the name) - very thorough troubleshooting and super helpful! 👏👏👏

  • MrPaulBae Paul Bae (@MrPaulBae) reported

    @Shawhelp Hi! Is there an outage in Lions Bay? Lost internet about 20 minutes ago.

  • deaftravel Lisa Anderson🇨🇦🏳️‍🌈 (@deaftravel) reported from Saanich, British Columbia

    @Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.

  • DebraWard DebraWard (@DebraWard) reported

    Through to support and was told @Shawhelp is aware of area issue but no help until mid-week at earliest. So much fun, freezing cold,distancing w/ unreliable internet. #yeg

  • McBridesBakery McBrides Bakery (@McBridesBakery) reported

    @Shawhelp Is your business portal down? Catching up on the books and want to access online bills for reporting.