Shaw outages and service status in Innisfail, Alberta

Problems in the last 24 hours in Innisfail, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Innisfail, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Innisfail, Alberta

Latest outage, problems and issue reports in Innisfail and nearby locations:

• 
  Allyson Bendfeld (@AllyTheCanalian) reported 15 seconds ago from Innisfail, Alberta

  @tsn or @ShawInfo, not sure where the issue is but the Team 🍁 game keeps cutting out. Please fix it

• 
  Mark Jones (@markjones65) reported 2 minutes ago from Innisfail, Alberta

  @Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy

• 
  Joel Weibel (@blownregal) reported 28 minutes ago from Red Deer County, Alberta

  @Shawhelp this Oilers game on SN360 channel 206 is of terrible quality. Looks like I'm streaming on internet from ten years ago

• 
  Mark Jones (@markjones65) reported 37 minutes ago from Innisfail, Alberta

  @Shawhelp internet and cable just went out…is there a problem in my area?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bella Bee  (@SmileyYYC) reported 5 minutes ago

  @Shawhelp you’re kidding??????? Connection issues NOW????? $300 a month and you’re ***!!!!!

• 
  DJ Phoenix (@DJPh03NiX) reported 6 minutes ago

  @Shawhelp Doesn’t help. Same issue both on the website and the mobile app.

• 
  Jasmine Kaur G (@jgarcha) reported 6 minutes ago

  The service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!

• 
  Vanessa (@Noosiekins) reported 9 minutes ago

  @Shawhelp You have NO IDEA how inconvenient it is, especially when you are in the middle of transferring between flights and hotels and your email is down.

• 
  Guy_Barnabe (@GuyBarnabe) reported 9 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported 15 minutes ago

  @Shawhelp Now I just spoke to a different agent who said that there is maintenance in the area. Why isn't that on the outage webpage?

• 
  TC-VAN (@RageGeist) reported 16 minutes ago

  @Shawhelp I'm now on day 3 without internet. I contacted support and they gave me case number CCS000011835796. Please have a manager contact me with a resolution timeline. This is atrocious service and I'll be cancelling as soon as I'm able

• 
  🇨🇦Jay (@jayrlocked) reported 17 minutes ago

  @Shawhelp you know we pay an exorbitant amount of money for cable and internet and the service being 2 hours is unacceptable not to mention the frequent everyone’s home from work everyday outages!

• 
  Jenn (@jskapin) reported 18 minutes ago

  @Shawhelp Internet, and it’s in Cochrane, ab. Self service doesn’t work either.

• 
  Jenn (@jskapin) reported 19 minutes ago

  @Shawhelp What can I do to speak with an actual representative? I was emailed to call or login to update my billing info. The app doesn’t work, logging into my account doesn’t work (I get the “oops! Something went wrong!” page), and I get disconnected when I call in to speak with