Shaw

Shaw Outage Report in Innisfail, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Innisfail, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Innisfail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Innisfail, Alberta 09/15/2025 08:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (11%)

    TV (11%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Innisfail, Alberta

Latest outage, problems and issue reports in Innisfail and nearby locations:

  • blownregal Joel Weibel (@blownregal) reported from Red Deer County, Alberta

    @Shawhelp this Oilers game on SN360 channel 206 is of terrible quality. Looks like I'm streaming on internet from ten years ago

  • markjones65 Mark Jones (@markjones65) reported from Innisfail, Alberta

    @Shawhelp internet and cable just went out…is there a problem in my area?

  • markjones65 Mark Jones (@markjones65) reported from Innisfail, Alberta

    @Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy

  • AllyTheCanalian Allyson Bendfeld (@AllyTheCanalian) reported from Innisfail, Alberta

    @tsn or @ShawInfo, not sure where the issue is but the Team 🍁 game keeps cutting out. Please fix it

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • rreillyy Rachel Reilly-Lilje (@rreillyy) reported

    @ShawInfo are you currently exp problems in Calgary? Cable is still down/

  • rtiterle Robert Titerle (@rtiterle) reported

    @Shawhelp Why not just straight up say the packages are not available to existing customers? Why lie about it? This is not a support issue - this is about a very underhanded bit of marketing.

  • Nutjobwmachete René Gobeil (@Nutjobwmachete) reported

    @TELUS, so my bill more than doubles, my service gets worse and PikTV still doesn’t work? Hey, @ShawInfo, I heard you’ve got good deals.

  • NessetRandi Randi (@NessetRandi) reported

    @Shawhelp just had a 90 minute chat session with shaw support to arrange a service call. Could have been a 5 minute phone call. What an abysmally inefficient business process.

  • millhist Unicorn Color Specialist (@millhist) reported

    @Shawhelp Internet keeps crashing and cable will freeze been happening all day. Outage?

  • ReneeDibbley Renee Dibbley (@ReneeDibbley) reported

    Thank you @Shawhelp for crediting my acct due to the almost 2 week no power issue, didn’t have to ask - emailed to inform of the gesture. Something @koodo refused to do in regards to me having to buy additional data during that time when I reached out.

  • MarcOnP2R Marc (@MarcOnP2R) reported

    @Shawhelp I'm getting a lot of service interruptions today and it's affecting my ability to work from home. Are there service issues in the Burnaby Metrotown area?

  • rtiterle Robert Titerle (@rtiterle) reported

    @Shawhelp correct... but if i select an package as an existing customer it says its not available in my area. If I apply FOR THE SAME SERVICE in the SAME LOCATION as a new customer - it happily lets me order it.

  • Kevin09968274 Kevin (@Kevin09968274) reported

    @Shawhelp It’s an outage in the area, seems pointless to do all that.

  • LallyAd LallyA (@LallyAd) reported

    Hey @Shawhelp I have been having an issue with my tv box and internet my upload keeps dying instead 😭