Shaw outages and service status in Innisfail, Alberta

Problems in the last 24 hours in Innisfail, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Innisfail, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Innisfail, Alberta

Latest outage, problems and issue reports in Innisfail and nearby locations:

• 
  Allyson Bendfeld (@AllyTheCanalian) reported 1 minute ago from Innisfail, Alberta

  @tsn or @ShawInfo, not sure where the issue is but the Team 🍁 game keeps cutting out. Please fix it

• 
  Mark Jones (@markjones65) reported 12 minutes ago from Innisfail, Alberta

  @Shawhelp internet and cable just went out…is there a problem in my area?

• 
  Joel Weibel (@blownregal) reported 40 minutes ago from Red Deer County, Alberta

  @Shawhelp this Oilers game on SN360 channel 206 is of terrible quality. Looks like I'm streaming on internet from ten years ago

• 
  Mark Jones (@markjones65) reported 48 minutes ago from Innisfail, Alberta

  @Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lori Bird (@lorianebird) reported 2 minutes ago

  @sigurdson_chris @Shawhelp @Rogers What customer service? There isn’t any-at all!

• 
  bc_2027 (@bc_2025_vision) reported 9 minutes ago

  @Shawhelp The feedback form seems broken. I filled in the * fields and submitted .. error msg? I checked several times? Please fix form? How do I submit my concern to decision makers? Thank you.

• 
  nobody.hky (@nobodyhky) reported 9 minutes ago

  Another outage @Shawhelp. Third today and second full, long outage in just over a week. Open ticket but no communication to customers on their website for any of it.

• 
  Matthew Johnson (@McJohnson922) reported 10 minutes ago

  @Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time. (3/2)

• 
  Gena Dixon (@genadxn) reported 10 minutes ago

  @Shawhelp internet has been awful the last two days in NW Calgary cut out for hours at a time. Cell service too.

• 
  Chris (@PoCoello) reported 10 minutes ago

  @Shawhelp internet outage in poco?? Flashing yellow light 78 people in tech support queue and your ai is useless

• 
  bc_2027 (@bc_2025_vision) reported 10 minutes ago

  @Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟

• 
  b ☾ (@brandobrennan) reported 13 minutes ago

  @Shawhelp I’ve called 2x today for customer support and after 2 hours on hold, the call goes dead (both times). I need help??

• 
  Matthew Johnson (@McJohnson922) reported 15 minutes ago

  @Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time.

• 
  bc_2027 (@bc_2030_vision) reported 18 minutes ago

  @Shawhelp Just ch 199 in Victoria . I just got thru on phone. Agent has worked with back office and confirmed the issue. Back office is escalating with channel provider. “THe Frame” Said it might take a day or two but should be fixed. Cheers.