Shaw outages and service status in Innisfail, Alberta

Problems in the last 24 hours in Innisfail, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Innisfail, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Innisfail, Alberta

Latest outage, problems and issue reports in Innisfail and nearby locations:

• 
  Allyson Bendfeld (@AllyTheCanalian) reported 2 minutes ago from Innisfail, Alberta

  @tsn or @ShawInfo, not sure where the issue is but the Team 🍁 game keeps cutting out. Please fix it

• 
  Mark Jones (@markjones65) reported 2 minutes ago from Innisfail, Alberta

  @Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy

• 
  Mark Jones (@markjones65) reported 42 minutes ago from Innisfail, Alberta

  @Shawhelp internet and cable just went out…is there a problem in my area?

• 
  Joel Weibel (@blownregal) reported 46 minutes ago from Red Deer County, Alberta

  @Shawhelp this Oilers game on SN360 channel 206 is of terrible quality. Looks like I'm streaming on internet from ten years ago

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ugabug (@MaryPChipman) reported 2 minutes ago

  @Shawhelp It's ONLY the TV box. I go on the apps on my TV & watch no problem. Our Internet is strong everywhere.

• 
  Uprise Edmonton (Formerly Mixed Journalism) (@UpriseEdmonton) reported 2 minutes ago

  @Shawhelp Outage in Edmonton and surrounding towns! Please provide some sort of update.

• 
  Bella Bee  (@SmileyYYC) reported 3 minutes ago

  WTF .@shawhelp ????? You decide to go down during #HockeyDayInCanada ! 😡

• 
  Jasmine Kaur G (@jgarcha) reported 11 minutes ago

  The service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!

• 
  Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported 14 minutes ago

  @Shawhelp You’ve admitted you can’t access my account. So what good is sending you a DM? This is my real name. Tell your management to look up my file in your records and fix the problem identified and admitted in your own logs. Entire problem + solution are WITHIN @Rogers. So fix it.

• 
  Rick Alsop (@RickAlsop) reported 16 minutes ago

  @Shawhelp Yes still issues as its not working

• 
  Ugabug (@MaryPChipman) reported 18 minutes ago

  @Shawhelp We did it all. It turned out Shaw hadn't properly registered the devices. 2 hours spent on the 'easy swap out' new modem (1 hr w tech support). Worse problems with the TV swapout, still unresolved. 1 hr trying everything, 1 hr waiting for tech support, 1 hour w it. New box needed

• 
  Lynelle (@Bogey_Putt) reported 19 minutes ago

  @Shawhelp is there an outage in North Burnaby/Capitol Hill area? Internet, TV down as of about 9:15am and 5G is very weak signal only on cell? Status?

• 
  Ugabug (@MaryPChipman) reported 21 minutes ago

  @Shawhelp I'll try moving the extender to be closer to the box first. If that doesn't work, I'll contact you again.

• 
  Guy_Barnabe (@GuyBarnabe) reported 23 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…