Shaw

Shaw Outage Report in Roseneath, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Roseneath, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Roseneath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Roseneath, Ontario 12/17/2025 22:30

December 17: Problems at Shaw

Shaw is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Glorie4414 glorie_dayz (@Glorie4414) reported

    @nathaliejacoby1 I tried. But @ShawInfo has only 2 options - a la carte - which you build yourself and costs triple or you have to take everything including Fox. It's ridiculous that in 2022 a streaming service doesn't provide choice.

  • mrgordos2121 gord (@mrgordos2121) reported

    @Shawhelp Hi I can not access Shaw on demand since this morning. I have rebooted my Gateway and also unplugged the Gateway. The EPG, account settings, resource download and logs uploaded are all red type in the Gateway dashboard. There was a service bulletin til 6AM MT

  • s60long Stephen Long (@s60long) reported

    @Shawhelp cable is not working in capital hill area…” this channel should be available shortly “ is showing

  • Neota4 Neota 🧚‍♀️🇨🇦✌💗 (@Neota4) reported

    Hey @Shawhelp My TV won't change channels, says there's a "connection issue" I can't access your App about it because I have to force stop the app every time to open it. I sure pay a LOT of money for piss poor connection. It's the #nhlplayoffs No time to F around.

  • jimmybluec Jim Clark (@jimmybluec) reported

    @Shawhelp That is exactly what I did a month ago. Now again this morning, TV cut out for 5 minutes, message on screen says connection issue. Back on its own 5 minutes later.

  • NebulaTig NebulaTig (@NebulaTig) reported

    @Shawhelp Gateway stutters so much its almost unwatchable. Box randomly shuts off, channels change by themself. Stupid.

  • Robleafs62 Rob (@Robleafs62) reported

    @Shawhelp Our TV guide in Kelowna is still messed up. Is there a time when the fix will be complete? It’s also affecting the shows we PVR..

  • AManingDng Arnold Maningding (@AManingDng) reported

    @Shawhelp Sorry for the inconvenience, we are experiencing some outage in payment as well. Do we get refund or credit for this outage?

  • MissFionaR miss.fiona.r (@MissFionaR) reported

    @Shawhelp No. This is what happens every time a technician comes out. He tells us we need work done on the line. And then nothing happens. For a year. We need better service than that. How else can you help!

  • StillCrazeeAATY FatEmperorsWife (@StillCrazeeAATY) reported

    @Shawhelp Shaw webmail. I have chatted with 3 techs since last Sat. when my Shaw problems started. When I reply to an email or fwd, it turns to gibberish. Today a 4th tech told me to switch to "Advanced AJAX" in Preferences. I did & it fixed. Now it's wonky again; can't fix it