Shaw

Shaw Outage Report in Ross River, Yukon

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ross River, Yukon

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ross River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ross River, Yukon 09/17/2025 18:50

September 17: Problems at Shaw

Shaw is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Ross River, Yukon

Latest outage, problems and issue reports in Ross River and nearby locations:

  • Rocse1 CTB :D (@Rocse1) reported from Ross River, Yukon

    @Shawhelp good morning. Wondering if update is causing TV issues. My PVR has updated 5 times last hour. Now its frozen on runo for half hour.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • rektangina p o g s (@rektangina) reported

    @Shawhelp Here’s an update for everyone reading this: agent kept ignoring the fact that it’s on Shaw’s side and kept trying to make me do all the usual troubleshooting. I got the wifi to work myself but again, the ethernet is still not working.

  • RallyMD Chris Topher (@RallyMD) reported

    I'm guessing because I got the vaccine @ShawInfo decided I didn't need the internet anymore because I am now 5g The problem is, I don't know how to log into my vaccine network and still need my home internet to work.

  • Dadadaisygal Daisy Gal (@Dadadaisygal) reported from Victoria, British Columbia

    @Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?

  • mojodani Danielle Lemieux (@mojodani) reported

    @Shawhelp terrible constant pixelation on Food HGTV and others. Going on for over a week!! Any idea when this will be resolved. These channels are unwatchable.

  • kafarwell Kim Farwell (@kafarwell) reported

    @Shawhelp It just says loading. I waited for 60 seconds. Should I just hang on?

  • old_but_smart Edward (@old_but_smart) reported

    @shawhelp is a misnomer. Almost impossible to get help. No retail outlet anymore (cost saving move?). Phone help is useless. Apparently they don't send anyone to your house to help solve a problem (despite paying $250 per month).

  • LeanneSandau Leanne Sandau (@LeanneSandau) reported from Calgary, Alberta

    @Shawhelp Still on hold with your customer service!! Can’t believe the issues!!

  • Chassel_ca Grayson Scantlebury (@Chassel_ca) reported

    I'm currently getting less than 1mbps @Shawhelp it's been on and off for months. Customer support has been useless. Why am I still paying for this?

  • mesomers19 Meghan (@mesomers19) reported

    @Shawhelp are there any service interruptions in Calgary right now?

  • SouthVanCanuck Jason🦅🇨🇦 (@SouthVanCanuck) reported

    @Shawhelp channel 182 is still pixelating even after a new box was sent out. Gonna be rough when AEW is on. I’ve already done the unplug thing and still does it. This is a recurring issue.