Shaw outages and service status in Ross River, Yukon

Problems in the last 24 hours in Ross River, Yukon

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ross River, Yukon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Ross River, Yukon

Latest outage, problems and issue reports in Ross River and nearby locations:

• 
  CTB :D (@Rocse1) reported 37 minutes ago from Ross River, Yukon

  @Shawhelp good morning. Wondering if update is causing TV issues. My PVR has updated 5 times last hour. Now its frozen on runo for half hour.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Madelinenerdfighter from the @IamMADELINEpod (@Madelinenerd) reported 5 minutes ago

  @Shawhelp I'm on hold with tech support as my internet is down. Do you have lower mainland outages?

• 
  DJ Phoenix (@DJPh03NiX) reported 7 minutes ago

  @Shawhelp This is just for my internet. It shows my account number but all other info brings up errors saying it can’t be retrieved with a retry option that doesn’t do anything. Not sure if there’s work being done on the backend or a server issue but it’s making it impossible to pay online.

• 
  DeeJayCee (@DJcraw4d) reported 14 minutes ago

  @Shawhelp is internet and cable currently down in south surrey and Whiterock?

• 
  Shari O'Neill (@ShariONeill12) reported 15 minutes ago

  @Shawhelp is the internet down in Anmore along East Road? No connection happening.

• 
  Common Sense Politics Please (@laxbird) reported 16 minutes ago

  You just have to love the ****** @Shawhelp service. They give you chat service that doesn't work for Shaw. Then give you a number that doesn't have service. How are you suppose to contact these people.

• 
  AndorianIP(AiP)🐍 (@AndorianIP) reported 17 minutes ago

  @Shawhelp Hi any ETA on when we'll have service back in Langley Aldergrove and Surrey? Some of us depend on for work.

• 
  Valerie Stables 🇨🇦🏈 Proud Western Canadian (@StablesValerie) reported 18 minutes ago

  @Shawhelp my internet has been down since yesterday afternoon due to a cut cable somewhere in NW Calgary. It has supposedly been fixed yet still no internet. Tried calling twice. Not resolved. Have to wait almost a week for a technician to come fix your modem🤨

• 
  Young and Fly (@Freshtodef) reported 20 minutes ago

  @Shawhelp @LindsayWiebeRD Former Shaw client here of over 25 years. I recommend switching to another provider. Shaw Cable has horrible customer service and no respect for long time customers all they want is your money. I blame it on the merger with even more greedy Rogers customers are just a number now

• 
  Jonathan Mason (@masonstcc) reported 24 minutes ago

  @shaw @shawhelp So literally nothing is working properly. Service is terrible at best. Not sure this post will even go thru. I pay lots per month and need way better service.

• 
  Mark Banks (@markbanks6) reported 24 minutes ago

  @Shawhelp I’m not out of region which is why I reached out. I’ve never had this issue previously. This was also viewed on satellite not digital. You can see from my pic that the broadcast was still playing in the background. Normally the screen is black behind the pop up if out of region